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for Lawrenceville, GA
Jefferson - Lawrenceville, GA
Joe - Lawrenceville, GA
Technician was knowledgeable, very personable and provided excellent customer service
Juan - Lawrenceville, GA
This guy tell me allot about my appliances... thanks man
Mary - Lawrenceville, GA
Good service, but we were surprised that the first time he came to our house he didn’t even turn the machine on or have the part to fix it
James - Lawrenceville, GA
I thought and hope the technician knows well in his field of work but my thoughts was a wrong he didn’t know what I was telling him he just said it’s normal and nothing wrong since he left I see the same problem, the water still doesn’t rise to proper level I’m damm not satisfying.
John - Lawrenceville, GA
Purdy was very professional and polite. He was a good communicator. - He let us know what he was doing and what parts were to be replaced. And when he let us know that he had to order parts, he reviewed how that process worked. If he had to leave to go to his vehicle to get something, he let us know when he was leaving and when he returned.. When he replaced the parts he was finished within 15 minutes.
He was very knowledgeable and polite, a great asset to your company
Mary - Lawrenceville, GA
Marguertie - Lawrenceville, GA
Very prompt and professional
Excellent customer service
Peter - Lawrenceville, GA
I had a great customer experience. Company had great communication throughout .
Quality of Service
Alma - Lawrenceville, GA
The technician was very considerate and knowledgeable concerning the issue for the requested service call. He quickly identified the problem, and was able to resolve and fix the problem with the icemaker.
Great Customer Service
CA - Lawrenceville, GA
The technician was very knowledgeable and courteous.
Sheila - Lawrenceville, GA
Joy - Lawrenceville, GA
Great Service, very knowledgeable and friendly. I would highly recommend my technician!!!
Connie - Lawrenceville, GA
Deborah - Lawrenceville, GA
He is fabulous!
Elizabeth - Lawrenceville, GA
Amana refrigerator repair
Nancy - Lawrenceville, GA
Fan motor replaced quickly and easily.
Phillip - Lawrenceville, GA
Carol - Lawrenceville, GA
Roy was very professional and competent and I was very pleased with the service.
Juan - Lawrenceville, GA
The technician was so nice excellent service.
George - Lawrenceville, GA
Awesome response time. Great Service
Larry - Lawrenceville, GA
Very efficient and knowledgeable repairman. Couldn’t have asked for better.
John - Lawrenceville, GA
Marvin is an extremely knowledgeable individual. He diagnosed and repaired our dishwasher in one visit. Highly recommended.
Jada - Lawrenceville, GA
Marvin did an excellent job! He was on time, quickly fixed my oven, and tested it to ensure it was working properly. Very professional and shared some good safety and cleaning tips to help maintain the longevity of my oven and other appliances.
Top Notch Service
Valerie - Lawrenceville, GA
He was fantastic
Kathleen - Lawrenceville, GA
Derek - Lawrenceville, GA
He was professional, competent and awesome
Constance - Lawrenceville, GA
Great service. Knowledgeable, dependable.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 SR FILE #7729478721 CHECK REFRIGERATOR THERMISTOR IN ICE WATER AT 8.00K; ordrng 1 W11130216 (CNTRL-ELEC) and 1 W11089236 (CNTRL-ELEC)
WASHER-TOP LOAD WHIRLPOOL WTW8540BW0 "AUTH#WSA0400XL2 FOR DOUBLE LABOR Customer ans to q1,q2:no checked one top load washer and found tub bearing and seal bad not spinning also error code ul unbalance load suspension bad; REPLACE 1 W10381077 (TUB ASM, HTR - SHAFT & B) and 1 W10440786 (SUSPENSION ) and 1 WPW10384795 (CAP and 1 W10820039 (HUB )TEST WASHER WORKING FDID NOT SIGN DUE TO COVID 19 PROTOCOL"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE DISHWASHER AND FOUND SUMP MOTOR NOT RUNNING; replace 1 W11087376 (PUMP&MOTOR) run diagnostic cycle and test all electric function complete working did not sign due to covid 190 protocol"
RANGE - ELEC AMANA AER6303MFS2 "customer ans to q1,q2;no checked one elect range and found terminal block terminal burn off replace one terminal block and test oven di not sign due to covid 19 protocol pre heat test working; used 1 WPW10245259 (BLOCK-TERM) from stock"
REFRIGERATOR SBS WHIRLPOOL WRS335SDHM02 SR FILE #7729354128 CUSTOMER ANS TO Q1.Q2:NO CHECKED ONE SIDE BY SI DE REFRIGERATOR AND CUSTOMER COMPLAIN THE TOP OF FREEZER WARM AND THE BOTTOM COLD NOT MAKING ICE; ordrng 1 WP2315549 (MOTOR-EVAP) and 1 W11396033 (SWITCH) and 1 W11384469 (SWITCH) and 2 WPW10384183 (THERMISTOR)s and 1 W11405276 (HARNS-WIRE)
MICROWAVE WHIRLPOOL WOC75EC0HS03 "auth#WT08800NL2 for double labor customer ans to q1,q2:no checkecd one wall oven combo and found control panel not functioning correct no sound; remove from wall and replace one console panel W11428561 (CONSOLE) connect to customer wifi and test both oven working and chime at the end did not sign due to covid 19 protocol"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 CHECKED ONE REFRIGERATOR AND FOUND FRESH FOOR COIL DEVELOP A LEAK AND NEED NEW EVAPORATOR COIL GIVE CUSTOMER ESTIMATE
MICROWAVE WHIRLPOOL WOC75EC0HS03 "AUTH#WTGW700NL2 FOR DOUBLE LABOR customer ans to q1,q2:no checked one wall oven combo and replace one console assy and connect customer wifw and update the software test oven and microwave working did not sign due to covid 19 protocol"
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Authorization #WT1EQ00NL2 customer ans to q1,q2.no checked one otr and found not heating magnetron smell burning and making a loud hummig noise voltage check good 122v ac polarity;replace 1 W10754299 (MAGNETRON) and 1 W10832024 (THRMST-FIX) and 1 W10850446 (CAPACTR-MG) and 1 W11256462 (DIODE)"
RANGE WHIRLPOOL WFE505W0HB1 Unit has burned up terminal block and main wiring harness due to loose connection on the install advised customer that harness will take 3-4 weeks for it to come in and relayed wp contact to her customer did not sign due to covid19 q1n q2n ; ordrng 1 W11416047 (Harness) and 1 Wpw10245259 (Terminal block)
DRYER MAYTAG MEDC465HW0 Due to unit not having a vent cover outside rain water and turn the van and cause the unit to malfunction and no longer need technician called 3 quarts of Lynnfield water out of the vent and dumped it into a bucket technician also noted rust on the lint screen inside the dryer and multiple water spots and pooling of water inside the dryer itself customer did not sign due to COVID-19 q1n q2n
OVEN KITCHENAID KSEG700ESS Unit has faulty relay board not turning unit on to heat correctly relay board also arched causing both oven lights to go out and not operate correctly ; ordrng 1 WPW10453975 (Relay board) and 3 8009 (Bulb)s and 2 W10035900 (Oven support)s
WASHER WHIRLPOOL WTW5000DW3 "customer ans to q1,q2:no checked one top load washer and found broken wire at the drain pump repair broken wire test washer working did not sign due to covid 19 protocol"
DRYER - ELECTRIC WHIRLPOOL WED5620HW1 installed blower tested unitr ok now no to covid19 q1 q2 q3 not signed due to covid19
MICROWAVE WHIRLPOOL WMH31017HS3 "customer ans to q1,q2.no checked one otr and found not heating magnetron smell burning and making a loud hummig noise voltage check good 122v ac polarity; ordrng 1 W10754299 (MAGNETRON) and 1 W10832024 (THRMST-FIX) and 1 W10850446 (CAPACTR-MG) and 1 W10836753 (TRANSFORMR) and 1 W11256462 (DIODE)"
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 found unit has no freon in system order parts 4cc; ordrng 1 WP2188822 (evaporator) and 1 W10507884 (compressor)
REFRIGERATOR WHIRLPOOL WRS325SDHV04 found drain clogged tube in frame closed up drain solw called techline Rich ref# 7729013407 unit unrepairable no to covid19 q1 q2 q3 not signed due to covid19
COOKTOP - GAS WHIRLPOOL MGC7430WS00 "CUSTOMER ANS TO Q1,Q2:NO CHECKEC ONE COOKTOP GAS AND FOUND RIGHT FRONT SWITCH BURN OUT NEED SWITCH HARNESS replace 1 WPW10268397 (HARNS-WIRE test cook top now works did not sign due to covid 19 protocol"
OVEN KITCHENAID KFGD500ESS04 installed igniiter tested unit ok no to covid q1 q2 q3 not signed due to covid19
WASHER STACKABLE WHIRLPOOL WET4027HW0 "NO TO COVID Q1,Q2:CHECKED ONE WASHER STACKABLE AND FOUND WATER VALVE LEAKING WHEN WASHER IN THE OFF POSITION REPLACE ONE FILL VALVE TEST OK DID NOT SIGN DUE TO COVID 19 PROTOCOL"
WASHER WHIRLPOOL MVWB300WQ2 found not water leaking unit ok no to covid 19 not signed due to covid19
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "SR FILE #7728925663 NO TO COVID Q1,Q2:CHECKED ONE SBS REFRIGERATOR AND FOUND NOT GOING ON DEFROST CLEAN AND DEFROST ICE BUILD UP; ordrng 1 W11089236 (CNTRL-ELEC) and 1 W11449066 (HARNS-WIRE)"
DISHWASHER AMANA ADB1500ADS4 "NO TO COVID Q1,Q2:CHECKED ONE DISHWASHER AND FOUND BROKEN GLASS JAM THE IMPELLER FROM TURNING REMOVE DIRTY WATER IN DISHWASHER AND FOUND GLASS JAMMING PUMP REMOVE GLASS TEST WORKING DID NOT SIGN DUE TO COVID 19 PROTOCOL"
RANGE - ELEC WHIRLPOOL WFE525S0JZ0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECT RANGE AND FOUND ALL BURNER WORKING EXPLAIN TO CUSTOMER THE DIFFRENT WATTAGE OF EACH BURNER TEST WORKING WELL DID NOT SIGN DUE TO COVID 19 PROTOCOL"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHWASHER AND FOUND WATER VALVE NOT GETTING VOLTAGE; ordrng 1 W11305297 (CNTRL-ELEC) and 1 WPW10327249 (VALVE-INLT)"
REFRIGERATOR WHIRLPOOL WRF535SMBM00 found water dripping in bin cust cut water off cleaered fill tube tested unit ok now no to covid19 q1 q2 q3 not signed due to covid19
DISHWASHER WHIRLPOOL WDF520PADM7 "CUSTOMER ANS TO Q1,Q2:NO CUSTOMER COMPLAIN DISHWASHER LEAKS HE ALSO HAVE PICRURES .RUN DISHWASHER FOR MORE THAN 20 MINS IT DRAIN TWO TIMES THEN THE DISPENSER DOOR OPEN NO RINSE AID IN THE DISPENSER EMPTY SO NOT SUD FROM TOO MUCH RINSE AID DISPENSING UNABLE TO DETERMINE CAUSE OF LEAK DID NOT SIGN DUE TO COVID 19 PROTOCOL"
REFRIGERATOR KITCHENAID KRSC25FVMS00 open box damage part reorder pat on for 9/30/20; ordrng 1 2198597 (icemaker assy)
WASHER-TOP LOAD MAYTAG MVWX655DW0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE WASHER TOP LOAD AND FOUND ERROR CODE F7-E6 SHIFTER FAULT REPLAC ONE ACTUATOR AND CLEAR CODE AND RECALIBEBATE MACHINE AND RUN AUTO TEST CYCLE AND THEN TEST AGITATION AND SPIN DID NOT SIGN DUE TO COVID 19 PROTOCOL; used 1 W10913953 (ACTUATOR) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 found ice stuck in mold removed tested unit ok now no to covid19 q1 q2 q3 not signed due to covid19
ICE MAKER KITCHENAID KUIX305ESS1 found unit off cycle on cooling and making ice now cust said making noise possible pump gave est
RANGE - ELEC WHIRLPOOL WFG320M0BS3 outer glass cracked again cust upset said glass cracked when child was in kitchen want unit replaced advised cust to call whirlpool ref# 772907148 866-550-5136 saftey team 7726539377; ordrng 1 W11176456 (glass-door)
WASHER WHIRLPOOL MHW8630HW1 found open solenoid for rinse order part; ordrng 1 W11316256 (valve)
DRYER WHIRLPOOL WED4950HW0 "Customer answered no to q1q2,check onr dryer drum not turning,found that the motor pulley is broken belt chewed up,ordering motor pulley belt and wheel.didnot sign due to covid-19 protocol.; ordrng 1 WP694089 (wheel) and 1 279827 (MOTOR-DRVE) and 1 341241 (BELT DRIVE POLY V) and 1 WP8066184 (PULLEY-MTR)"
REFRIGERATOR-FD WHIRLPOOL WRF535SWHZ02 "customer ans to q1,q2:no checked one french door refrigerstor and customer complain when unit turn off hard to set the control; ordrng 1 WPW10503278 (CNTRL-ELEC) and 1 WP12729123 (HEATER) and 1 W11260592 (HARNS-WIRE) and 2 WP12028505AP (CLOSER)s and 1 W10917991 (HINGE-DOOR)"
DRYER WHIRLPOOL WED4815EW1 "Customer answered no to q1q2,check one dryer not heating,found that L2 had no screw to hold it to terminal block.replace scrwe and not test the heater it's now working,customer need to get the vent to the out side clean,unit check ok FCC did not sign due to covid-19 protocol."
COOKTOP - GAS WHIRLPOOL MGC7430WS00 "CUSTOMER ANS TO Q1,Q2:NO CHECKEC ONE COOKTOP GAS AND FOUND RIGHT FRONT SWITCH BURN OUT NEED SWITCH HARNESS ESTIMATE ONLY; ordrng 1 WPW10268397 (HARNS-WIRE )"
OVEN KITCHENAID KOCE507ESS08 auth #ksgnm00fpl2 found unit light blinking order parts; ordrng 1 W11238401 (transformr) and 2 W11245268 (light-oven)s and 1 W11245567 (blower) and 1 W11093258 (panl-cntrl) and 1 ovendolley (oven dolley)
REFRIGERATOR KITCHENAID KRFF707ESS01 found ref drain clogged unclogged tested unit ok now no to covid-19 q1 q2 q3 not sighed due to covid19
DISHWASHER WHIRLPOOL WDF590SAJM0 ruston door and tub small spots cust using kirkland soap called techline over 30 days ref# 7728852691techline gave part # for cleaner advised cust call back to whirlpool