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for Jonesboro, GA
great service, awesome tech and company
Delisa - Jonesboro, GA
brian is so courteous, kind, respectful, caring. worked very hard to be here on time, work with my families schedule, and care to get the job done. took alot of time, wasnt interested in and in and out thing. if you want great service, great people customer service, flamingo is the way to go.
On time and quickly identified the issue.
Sal - Jonesboro, GA
Diana - Jonesboro, GA
Harold - Jonesboro, GA
Bad customer service
Teresa - Jonesboro, GA
Horace B represented Flamingo unprofessionally. He was rude and argumentative. I will use Flamingo if they send a different representative in the event I need their services again.
Excellent Customer Service and Product Knowledge
Elizabeth - Jonesboro, GA
I was impressed with the resolution of my problem; and the knowledge of the appliance as well. Much more knowledge of how to get the most out of the dishwasher than the person who installed it.
Bettye - Jonesboro, GA
Questionable value in service
John - Jonesboro, GA
Tech performed diagnostics on Maytag washer which he said did not indicate any problem, though machine did not complete cycles and left clothes floating at cycle end. Washer often froze between cycles; had to unplug to reset. Retailer replaced machine upon learning about these problems. Tech knowledge how to run diagnostics questionable, but he did point out that washer wasn’t level and together we fixed that.
Audrea - Jonesboro, GA
The technician was very knowledgeable and explained everything. She fixed the problem quickly.
Penny - Jonesboro, GA
Service was great and very and very Informative
Seth - Jonesboro, GA
Service was very good ,also very informative
Edward & Juanita - Jonesboro, GA
Derland - Jonesboro, GA
Great guy, knew his work,
Mike - Jonesboro, GA
Bryan was promp and professional.
Price VERY expensive
Mike - Jonesboro, GA
If I had known the total bill in advance, I wouldn't have gone through with it. When he said repair would be around $200 I thought that meant for everything. Then a timer was ordered for another $220. I can buy another fridge for less than that. But since he had already started, I told him to get the timer.
Cindy - Jonesboro, GA
Benjamin - Jonesboro, GA
He was right on time and knew just what the problem was and it was fixed in no time. He was very nice and I would recommend him. Thanks again Bryon!
Deborah - Jonesboro, GA
Fantastic service provided. Great communication skills. Her work is precise. Excellent worker. Very informative. Elisa knows her product.
Great service. Bryan was very polite and helpful.
Carmen - Jonesboro, GA
Jacqueline - Jonesboro, GA
Sarah - Jonesboro, GA
Keith - Jonesboro, GA
Service Technician Experienced
Tabitha - Jonesboro, GA
Service call fees too expensive
Steward - Jonesboro, GA
Excellent customer service
Park - Jonesboro, GA
Great service. So grateful for quality service. It goes a long way with our residents.
Donna - Jonesboro, GA
Highly recommend Brian. Unfortunately company diagnostic charge is extremely high. Others charge much less.
David - Jonesboro, GA
Alicia - Jonesboro, GA
DISHWASHER WHIRLPOOL WDT730PAHZO Customer complaint unit shutting down after a few minutes of running Found unit to have faulty UI please order ui and door the Customer did not sign due to COVID-19 protocol; ordrng 1 W11179175 (tool) and 1 W11116422 (UI)
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Customer complaint unit not cooling found unit will need ui and main control; ordrng 1 w11449482 (control) and 1 W11214887 (UI)
REFRIGERATOR AMANA ART308FFDB06 "**Training** Assisted tech 41, see tech notes."
REFRIGERATOR AMANA ART308FFDB06 "Replaced drier and evaporator. Charged with 3.7r134a.; used 1 W10896689 (COUPLER), 1 W10896677 (COUPLER), 1 w10895738 (coupler), 1 w10895723 (coupler), 2 w10897193 (coupler), and 1 WPW10143759 (DRIER ASSY-SERVICE) from stock"
REFRIGERATOR AMANA ART308FFDB06 Evacuated system and removed drier. Lock ring kit did not have connections needed for repair.; schdld next appmnt for 3/25 WED !
WASHER MAYTAG MVWB765FW3 "# MPFT0PFNL2 Replaced gearcase, rotor, stator, and control. Calibration faled. shifter failure. Agitator spins but basket does not move. spoke with techline Austin file # 7727427617 advised to replace clutch assembly. Ordering basket and clutch assembly.; ordrng 1 W10754448 (clutch) and 1 W10811957 (spin basket)"
DRYER WHIRLPOOL WED7500GW0 While putting strike on unit it broke. New stike needed.; ordrng 1 W11366436 (STRIKE)
DRYER MAYTAG MEDX655DW1 "Inspected unit and customer complaint of unit not starting, started unit, inop, no light, checked power supply, no power. Checked breaker, found it turned off, not tripped. Turned breaker on, unit checks all ok."
DRYER WHIRLPOOL WED7500GW0 Complaint of door not staying closed. Adjusted strike and screws by door hinge. Ran unit for 10 min and door did not open. Unit is now working as it should.
DISHWASHER WHIRLPOOL DU1300XTVB5 Complaint of not working. Found door strike bent not allowing contact with door latch. Repositioned strike and tested. Unit now working as it should.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Installed left slide rail,icemaker,and switch. Sealed liner with silicone adhessive. Unit now ready for use."
WASHER WHIRLPOOL WTW4955HW1 Complaint of leaking. Found outter tub with a hole near the bottom of the fornt left suspinsion rod. New outter tub needed.; ordrng 1 W10371566 (tub)
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Complaint of sparatic ice making, Freezer section frosting over, freezer light working on and off, freezer left rail broken, and freezer door sometimes hard to open. Found switch not making good contact, cabinet has small gap on liner between fresh food and freezer compartment, left slide rail boken, and freezer making ice sparaticaly.; ordrng 1 WPW10120018 (slide rail (frz)) and 1 W10841140 (adhesive) and 1 W11396033 (SWITCH) and 1 W10884390 (ICEMAKER)"
WASHER MAYTAG MVWC465HW2 F2E1 F9E1 Cleared errors. Found drain hose pinched. Adjusted hose. Unit now working as it should.
WASHER AMANA NTW4516FW3 Complaint of basket loose. Advised customer on how basket and suspension work. Went over use and care guide for water level and sounds. Unit is working as it should.
REFRIGERATOR AMANA ART308FFDB06 Complaint of not cooling. Unit has lockrings. Plugged unit in and ran for 10 min. Compressor and fans running but no frost pattern forms on evaporator.Checked joints with bubble leak no leaks detected.; ordrng 1 lockringkit (lock ring kit) and 1 SSTech (SS Tech) and 1 WPW10143759 (DRIER-UV) and 1 W11407409 (EVAPORATOR) and 1 W11209866 (COMPRESSOR)
DRYER MAYTAG MEDX655DW1 Installed new door switch. Tested and now unit is working as it should.
WASHER MAYTAG MVWB765FW3 Complaint of banging while in spin and deep fill cycle not filling with water. F9E2 F2E1 Diagnostics passed all test. Calibrated unit. Drain and spin with small load and unit knocks while spining. Found oil on the bottom of rotor. Unit will need new gearcase rotor and stator.; ordrng 1 W11195970 (CNTRL-ELEC) and 1 W11393685 (GEARCASE) and 1 W11195971 (stator) and 1 W11260238 (rotor)
DISHWASHER WHIRLPOOL WDF520PADB5 Installednew drain pump and tested. Unit now working as it should no leaks detected.
RANGE WHIRLPOOL WFG505M0BS3 Installed new control and test unit now working as it should.
WASHER WHIRLPOOL WTW5700XL2 Complaint of knocking while spinning. Found tub comes up without bouncing but rocks side to side for a few seconds slightly after being pressed down. During spin unit has a roaring sound. New suspension and bearings needed.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 Steamed evaporator. Installed new wire harness and diffuser. Tested in diagnostics and all test passed. Advised customer to allow a couple of hours for unit to start cooling.
DRYER MAYTAG MEDX655DW1 Complaint of having power but not working. Found door switch broken.; ordrng 1 WPW10569603 (switch-dor)
DISHWASHER WHIRLPOOL WDT730PAHZO Complaint of not cleaning dishes. No errors. Diagnostics passed all test. Advised on loading and starting temperature for proper cleaning.
REFRIGERATOR WHIRLPOOL ED5FHAXVT01 Found ice door getting hung up on bracket. Removed top portion of bracket. Tested and door now closes as it should.
WASHER MAYTAG MVWB765FW3 Complaint of metal to metal sound when in use. No errors. Diagnostics passed all tests. Calibrated unit. Rinse and spin spoke with Sterling techline water pressure from house line possibly file 7727313896
DISHWASHER WHIRLPOOL WDF520PADB5 Complaint of not draining. Found pump getting power but not responding.; ordrng 1 W10876537 (drain pump)
DISHWASHER AMANA ADB1400AGW1 Replaced door seal. Ran unit on heavy cycle for 25 min. no leaks detected.
RANGE WHIRLPOOL WFG505M0BS3 Installed new gas valve and ignitor. Tested and ignitor does not glow. Checked voltage from control and control flashes 120 volts then drops voltage. New control needed.; ordrng 1 W11126814 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Complaint of despenser driping water and fresh food section not cooling. Found evaporator cover frosted over and no air flow to fresh food compartment. Found heater defrostr sensor open. Evaporator will need to be steamed.; ordrng 1 W11405276 (HARNS-WIRE) and 1 W11317276 (diffuser)
DRYER WHIRLPOOL WED8500DC4 Complaint of F4E1 error. Found L1 to L2 getting 0.08 volts instead of 240 volts AC. Advised customer to have electrician correct power. changed door to open from the right.
WASHER-TOP LOAD MAYTAG MVWB765FW3 found unit leaking from water inlet ordered parts listed return visit is needed; ordrng 1 W11172234 (water inlet)
REFRIGERATOR WHIRLPOOL ED5FHAXVT01 replaced dispensor arm and door kit also install both switches and test unit function and unit is now operating as designed showed customer unit is operating as designed
DRYER WHIRLPOOL WED4850HW0 "found shorted hi limit cut of and grounded heating element replaced parts with ts parts and test dryer and unit is now operating as designed showed customer unit is now operating as designed; used 1 279816 (CUTOFF-TML), and 1 279838 (ELEMENT) from stock"
WASHER MAYTAG MVWB765FW3 replaced gear case and rotor ran washer in calibration and unit is now operating as designed showed customer unit is now operating as designed no more noise
OVEN WHIRLPOOL WFC310S0EB "Inspected unit and customer complaint of both large burners not working, found drip bowls not fitting on cooktop correctly, not allowing burners to plug in, please direct ship bowls to customer. ; ordrng 2 DS**WPW10196405**DS (bowl-drip)s"
WASHER MAYTAG MVWB765FW3 found gear case binding unit needs parts listed return visit is needed; ordrng 1 W11393685 (gear case) and 1 W11260238 (rotor)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Complaint of door handle broken. Found hand coming off. Removed handle and adjusted screws. Tightened handle to door. Unit now working as it should
WASHER WHIRLPOOL WET4024HW0 Complaint of E4 error. Spoke with Andy Techline file # 7727163584 advised to check connections and replace lid lock.; ordrng 1 W11371714 (LATCH)
REFRIGERATOR WHIRLPOOL ED27DQXDW02 Replaced t- stat and advised customer to allow several hours for unit to reach normal operating temperature.