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Local Reviews
for Hiram, GA
Powered by Fluid LOCALGreat Service
Willie - Hiram, GA
Incompetent staff and dishonest company
Christine - Hiram, GA
The service tech only pushed dishwasher partially back in original location and did not secure it in any way. Also took the original mounting screws so that dishwasher cannot be secured without purchasing new screws. Dishwasher tips forward when open creating a safety hazard. When contacting the company to resolve issue they were told not to send same incompetent tech. Was told they were sending someone else. After waiting almost a week I received an email the night before the appointment showing they were sending the same tech. When contacting the company the second customer service representative said he was the only tech working that area. Company will not stand behind the work of their techs and now I must pay another company to resolve the issue this tech created.
Still not repaired yet
Dianne - Hiram, GA
Y’all have been out here twice for the same repair and it is not repaired yet. Somebody’s coming back out again Tuesday hopefully they can get it done.
Jeff C
Jeffrey - Hiram, GA
He was knowledgeable he was very kind
Nancy - Hiram, GA
Their should be more service people like him.
Great service
Bedan - Hiram, GA
The tech was very informed, professional and knowledgeable and if I need the service again I will specifically ask for the same tech (Elijah). Don't know if that is the correct spelling but that was his name
Leaking Maytag washer
Peter - Hiram, GA
Bronxgirl0702
Ivette - Hiram, GA
Technicians were courteous and professional. However, the first technician did not connect the hose to my washing machine correctly, resulting in a leak. Rather than him coming back out within a reasonably short period of time to address the issue, I had to call and request another visit. This delayed the use of my washing machine by another 2 weeks (mind you, my machine had already been out of commission for 6 weeks). In addition to having to open up another work order, we lost time from work to receive the technician. I’m thrilled that my machine is working again, but could have done without the hassle in order to get to this point.
Whirlpool Refrigerator Repair
Camelia - Hiram, GA
Repairs were completed in a timely, and professional manner. The staff was personal and demonstrated a genuine interest in meeting my needs.
Great experience
Dianne - Hiram, GA
A very pleasant experience. Was on time, seen the problem immediately and very pleasant to talk to.
not happy at all
Beatrice - Hiram, GA
Unable to resolve the issue and still wasting food
Warranty fridge repair
Norman - Hiram, GA
Donny was great. Fridge is quite now.
Great Service
Allied - Hiram, GA
excellent service
Beatrica - Hiram, GA
Elijah C.
ICE MAKER WHIRLPOOL KUIX505ESS1 part installed unit working okay tested and passed
Elijah C.
ICE MAKER WHIRLPOOL KUIX505ESS1 checked and found the fan motor not running that is why is not working order fam; ordrng 1 W10124096 (motor)
Elijah C.
REFRIGERATOR KITCHENAID KRSC503ESS01 "KLLN100NP1,CHECK AND CONFIRM UNIT NEED THERMISTOR COVER BY WHIRLPOOL AND GIVE ESTI FOR LABOUR AND SF FOR TO BALS AT COMPLETION; ordrng 1 W11098695 (FAN COVER) and 1 W10316760 (THERMISTOR.)"
Elijah C.
WASHER WHIRLPOOL WTW5000DW2 part installed unit working okay tested and passed
Elijah C.
REFRIGERATOR KITCHENAID KUIX305ESS1 checked and confirm unit have bad compressor; ordrng 1 WPW10605286 (compressor)
Donny C.
DISHWASHER WHIRLPOOL WDT780SAEM1 "dishwasher not draining properly, entered diagERROR CODES:F8E1 slow drain errorF6E4 float switch openF8E2 long drain errorran test cycle, tested satisfactory.could not duplicate complaintFCC"
Elijah C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 part installed unit working okay tested and passed
Elijah C.
DRYER WHIRLPOOL WED4850HW0 checked and confirm unit is working AS DESIGN DISCOVER THE VENT IN THE HOUSE IS FULLY BLOCKED ADVISE CX TO CLEAN THE HOUSE VENT .
Elijah C.
DRYER WHIRLPOOL WED4616FW0 "checked and confoirm unit needs tstat that is why is not drying and also advise cx to clean vent,; ordrng 1 WP3387134 (tstat) and 1 WP3977767 (thermo)"
Elijah C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 part installed unit working okay tested and passed.
Donny C.
REFRIGERATOR WHIRLPOOL ED27PQXFW00 "DISPATCH#514797852 SxS refrigerator immediatly trips breaker when plugged in. removed start cap windings measured 2.4, 3.7 and 5.9 got cont. to ground needs new compressor and harnessharness is NLA called AHS spoke with Luse, transfered to LIsa. unit transferred to replacement LTD #135LRCMFCC"
Elijah C.
ICE MAKER WHIRLPOOL KUIX505ESS1 checked and confirm the compressor as a broken spring and was making noise ordring part.; ordrng 1 WPW10605286 (compressor) and 1 W10124096 (fan assy)
Elijah C.
REFRIGERATOR KITCHENAID KBFS20ETSS01 checked and confirm unit is not cooling and seems to be leaking in freezer evap found tracies give esti cx decline and payed by cc
Elijah C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 checked and confirm unit is leaking water from the door ice cute.; ordrng 1 WPW10606117 (door ice) and 1 W10861000 (dispenser.) and 1 EDR2RXD1 (filter)
Elijah C.
DISHWASHER MAYTAG MDB8959SFZ4 part installed unit working okay tested and passed.
Elijah C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 part installed unit working okay tested and passed
Elijah C.
WASHER WHIRLPOOL WTW7500GC2 checked and calibrated unit now working as desgn
Elijah C.
MICROWAVE KITCHENAID KMHS120EWH5 part installed unit working okay
Elijah C.
DISHWASHER MAYTAG MDB8959SFZ4 checked and confirm upper track is broken need new one.; ordrng 1 W11259785 (track) and 1 W11259786 (track)
Elijah C.
MICROWAVE KITCHENAID KMHS120EWH5 checked and confirm unit is ahving bad mag and cap.; ordrng 1 W10818686 (mag) and 1 W10850446 (cap) and 1 W11256462 (diode) and 1 W11182110 (cotrl bd)
Elijah C.
REFRIGERATOR AMANA ASD2575BRW01 part installed unit working okay tested and passed.cllted the bals 181.96 by card.
Donny C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 installed ui control board tested in diag ice maker passed tests
Elijah C.
DISHWASHER WHIRLPOOL WDF520PADM7 part installed unit working okay tested and passed
Elijah C.
RANGE WHIRLPOOL WFG540H0ES1 part installed unit working okay tested and passed.
Elijah C.
DRYER MAYTAG MEDB835DW4 part installed unit still observing because there is electrical issues to be resolve
Elijah C.
REFRIGERATOR AMANA ASD2575BRW01 "checked and confirm unit filter housing is brkoen,give esti and cx payed to bals at completion.; ordrng 1 W10862456 (housing)"
Elijah C.
DRYER MAYTAG MEDB835DW4 "checked and confirm unit not working showing error code of f4e4,found unit having bad conytrol and motor issue .; ordrng 1 W11098430 (contrl bd) and 1 W10806761 (motor)"
Elijah C.
DRYER MAYTAG MEDB835DW4 part installed unit working okay tested and passed
Elijah C.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 part installed unit working okay tested and passed.
Donny C.
REFRIGERATOR KITCHENAID KFIS29BBMS02 FDBM ice kaker making little ice/melting in bin. thermistor faulty; ordrng 1 W10878992 (cntrl-elec) and 1 WPW10764668 (ice maker)
Elijah C.
DRYER MAYTAG MEDB835DW4 checked and confirm unit is having a roudy noise and the bearing idle pully is bad.; ordrng 1 W10547287 (idle pully) and 2 W10314171 (roller)s
Elijah C.
DISHWASHER WHIRLPOOL WDT910SAYE1 part installed unit working okay tested and passed
Elijah C.
DISHWASHER MAYTAG MDB4949SHZ0 part installed unit wioking okay tested and passed
Elijah C.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "checked and confirm unit is working okay as design,tesyted aeach componet works great water line is tiny pipe and cannot give presure water as expected by cx unit okay"
Elijah C.
REFRIGERATOR WHIRLPOOL n/a "checked and confirm the slide get brokern and refuse to slide out try every option to open the door,than to break it because the slides fail.; ordrng 1 13107111SQ (freezer door.) and 1 WPW10516603 (rail) and 1 WPW10516602 (rail) and 1 WPW10330991 (bracket) and 1 WPW10330993 (bracket) and 2 WPW10120018 (slide)s"
Elijah C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "7724865633 ,checked and confirm unit working as its should no noise icemaker works great but cx says is making noise as at time of visit no noise was had or seen. But cx saying she dont want no more part to be ordered but she want the unit replaced.advise her to contact cx service for whirlpool.after optaining file number"
Elijah C.
N/A N/A KDTE204DSS0 part installed unit working okay tested and passed.
Elijah C.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 part installed unit working okay tested and passed.
Elijah C.
N/A N/A KDTE204DSS0 "checked and confirm unit not working ,no water flow and sump not working okay; ordrng 1 W10866116 (cntrl bd) and 1 WPW10455260 (sump) and 1 W10872255 (water valve)"
Donny C.
DRYER AMANA NED4655EW installed drum tested satisfactory