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for Hampton, GA
Jerry - Hampton, GA
Willie - Hampton, GA
Each time they were in my home they were professional and knowledgeable.
Joseph - Hampton, GA
Service Tech(s) was excellent and my refrigerator is working again. The only downside is the wait time for parts from manufacturer.
John - Hampton, GA
Owner of stove
Ricketta - Hampton, GA
Elise was amazing! Very friendly, but very professional .
Mercedes - Hampton, GA
great service tech. very good new her job
Louis - Hampton, GA
Mary - Hampton, GA
Our repair person was professional, efficient, on time and took time to cover shoes, and clean and sanitize which is so important at this time.
Vanetta - Hampton, GA
My Service was great. And the Service Technician was very knowledgeable.
no problem service
Donnell - Hampton, GA
Tech knows washers!!
Debbie - Hampton, GA
Awesome! Answered all of my questions and gave great tips on taking care of my appliances.
George - Hampton, GA
Tech only spent a few mins looking at my washer which is only 1 yr old and shakes violently when in use. Tech did not check out anything in back of machine and was rude. I will never buy another MAYTAG appliance of any kind and this is my second washer dryer MAYTAG set. Terrible warranty service and product. I guess I am stuck with a washer that shakes so violently it rattles my half bath until I can get rid of it.
Dishwasher water line and refrigerator water and ice service
Stacy - Hampton, GA
Elisa was GREAT
Cynthia - Hampton, GA
She was very thorough - explained everything - cleaned up after - she was amazing
Todd - Hampton, GA
Elisa was very pleasant and very professional. Unfortunately the service tech before her, diagnosed the issue incorrectly and left her in a bind. He was even given the previous diagnosis from another certified tech. I had a huge problem with the double dipping technique you used to charge me. A diagnostic fee?? Which doesn’t even get applied to the service, Which, by the way turned out to be absolutely incorrect. No offered refund for the extra 12 days of inconvenience because the original tech was too prideful to listen. Then a repair fee of 2 hrs. Which took all of 12 min. In total time, it took Flamingo 23 days to get my stove workable...I would suggest you rate that and you tell me! I feel very taken advantage of! The only saving grace you had was Elisa. Without her intervention on Flamingos behalf, I would have you on Yelp for being a really crappy service company, where money, seemingly, is your first objective! That’s as honest as I can be. The stove now works. Which I’m thankful for. Elisa should be compensated much higher for having to deal with how she was set up for failure. Not a good look Flamingo!
Tamika - Hampton, GA
John - Hampton, GA
The technician explained what happened and corrected the problem on the first trip. Arrived during the scheduled time. Performed work efficiently.
Tamika - Hampton, GA
Absolute best service!
Travis - Hampton, GA
Elisa is phenomenal! I was very pleased with her professionalism and her attention to taking care of the job. She is clearly an asset to your organization!
Anga - Hampton, GA
Professional, Awesome service!
Mandy - Hampton, GA
Elisa was very prompt, courteous, and professional. She is the best repair person we have had yet in all of our years at our house!
Tamika - Hampton, GA
friendly and efficient service
Alvin - Hampton, GA
Great service by the technicians she was great.
Ahmed - Hampton, GA
Monica - Hampton, GA
Her personality was outstanding!!!
Vanessa - Hampton, GA
Tec was professional
Laverne - Hampton, GA
Service was good and timely. Part was ordered and tecnician installed as he stated.
Prompt and courteous
Shirleywillie - Hampton, GA
American Home Shield sent Flamingo to us. At last, we got a professional service tech who also had manners and competence
DRYER MAYTAG MEDX655DW1 Complaint of long dry times. Found lint on back of lint screen. Advised customer to have venting cleaned leading outside. Unit heats and drum rotates. Customer did not sign due to COVID 19 protocol Q1 no Q2 no
MICROWAVE WHIRLPOOL WMH31017HS6 Complaint of dent and debris by light. Confirmed complaint. Within 30 day cosmetic. New wrapper can and panel control needed. Customer did not sign due to COVID 19 protocol Q1 no Q2 no ; ordrng 1 W11252185 (Control panel) and 1 W11446916 (Wrapper cab)
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Installed new wire harness and thermistor. Unit now ready for use. Customer did not sign due to COVID 19 protocol Q1 no Q2 no
DISHWASHER AMANA ADB1400AGB3 Complaint of moisture at end of cycle. Diagnostics passed all test. Advised on best settings and loading. Customer did not sign due to covid 19 protocol Q1 no Q2 no
REFRIGERATOR WHIRLPOOL WRT318FMDM05 complaint that fridge section not cooling well. found return and evaporator frozen over and door seal not seated well.steamed all frost build up on vents and evaporator. replaced thermistor and silicon gaps in door.no to q1&q2 did not sign due to covid19; used 1 WPW10384183 (THERMISTOR) from stock
DISHWASHER WHIRLPOOL WDT710PAHZ1 complaint of dishwasher not working. tested power supply and found no power coming into junction box. advised customer to call electrician to check power supply to junction box. no to q1&q2 didnt sign due to covid19
DRYER WHIRLPOOL WED7500GW0 Complaint of gasket off. Found gasket broken. Installed new gasket. Unit now ready for use. Customer did not sign due to covid 19 protocol Q1-no Q2-no
DISHWASHER MAYTAG MDB9959SKZ0 installed drain pump and vent. tested and unit functioning proper. no to q1&q2 didnt sign due to covid19
MICROWAVE WHIRLPOOL WMH31017HS6 Complaint of not starting and giving error code found frame bent by switches adjusted frame tested unit now working as it should customer did not sign due to COVID 19 protocol Q1-no Q2-no.
RANGE AMANA JDS1750FS0 "Rent a center unit. Complaint of error and not working. Found f1e0 error. Unplugged range wires at terminal block secure and in good condition. Plugged in range power check good. Tested bake, broil and cooktop unit has all functions and working. Customer did not sign due to covid 19 protocol Q1-no Q2-no"
WASHER WHIRLPOOL MVWB835DW4 Installed new stator. Diagnostics passed all test. Drain and spin passed. Calibrated. Unit now ready for use. Customer did not sign due to COVID 19 protocol Q1-no Q2-no.
RANGE WHIRLPOOL WFE525S0JS0 Complaint of f5e1 error. Unable to put unit into diagnostics. Power at terminal block correct. Tightend nuts on terminal block. Found oven door latch not connected. New door latch motor needed.; ordrng 1 WPW10107820 (latch-door)
DOUBLE WALL OVEN WHIRLPOOL WOD77EC0HS01 turned breaker off to install new UI. breaker would not come back on. trouble shooted UI and terminal block and breaker still wouldnt come on. advised customer to have a electrican to look at breaker. no to q1 &q2 no sign due to covid19
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Complaint of not cooling. Found evaporator fan and condenser fan and compressor running but unit not cooling unable to determine source of leak. New compressor evaporator and dryer needed. Customer did not sign due to COVID-19 protocol.Q1-no Q2-no; ordrng 1 Wpw10507886 (Compressor) and 1 W10836706 (Evaporator) and 1 Wpw10143759 (Drier) and 1 Sstech (Ss tech)
DRYER WHIRLPOOL NED5800HW0 Complaint of display jumping between settings and not showing. Voltage is good. No error codes. Unit working as it should at this time. Unable to duplicate problem. Advised customer to video next time to verify complaint. Q-1 no Q-2 no Customer did not sign due to covid 19 protocol.
OTR MICROWAVE WHIRLPOOL WMH31017HS4 # WTH4800NL2 Complaint of display not fully showing. Replaced control. Unit now working. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
DISHWASHER WHIRLPOOL WDF330PAHB1 Complaint of not draining. Found knock out plug for disposal not fully removed. Removed knowck out plug and tested. Unit now working as it should. Q-1 no Q-2 no Customer did not sign due to covid 19 protocol.
DISHWASHER MAYTAG MDB9959SKZ0 Complaint of not draining and F9 error. Found drain pump and fan error f9e1 fae3. Cleared error and tried to drain. Pump hums but does not drain. New pump and fan needed. Q-1 no Q-2 no Customer did not sign due to covid 19 protocol.; ordrng 1 W11414073 (VENT) and 1 W11184028 (GASKET) and 1 W11414076 (BASE-PUMP)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed new icemaker. Unit cycled and filled with water. Q-1 no Q2-no customer did not sign due to covid 19 protocol.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Complaint of frost build up in FC. Found all doors sealing properly and no frost build up. Sealed liner with sealant. RC right door gasket torn. New gasket needed. Q-1 no Q2-no customer did not sign due to covid 19 protocol.; ordrng 1 W10830162 (gasket-fip)
RANGE WHIRLPOOL WFE535S0JS0 Adjusted hinge after last tech installed on prior trip unit check all okay the Customer did not sign due to COVID-19 protocol
RANGE WHIRLPOOL WFE535S0JS0 Customer complaint door fell offFound unit will need active hinge the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10299224 (hinge-door)
WASHER ELECTROLUX n/a Customer does not have whirlpool unit whirlpool 3rd party gave the okay to close ticket for trip out SR#7728529800the Customer did not sign due to COVID-19 protocol
REFRIGERATOR WHIRLPOOL WRT519SZDM05 # WRF4URFAPL1 Complaint of icemaker not working. Found shut off arm not fully inserted into icemaker. Fully seated shut off arm into icemaker and unit cycled and filled with water. Q1-no Q2-no Customer did not sign due to covid 19 protocol.
N/A N/A WDF310PAAS4 Replaced drain pump. Unit now working. No signs of leaks. Q1-no Q2-no Customer did not sign due to covid 19 protocol.
N/A N/A MDB4949SDE3 Complaint of not draining or cleaning dishes. F6E4 cleared error no items syuck under float. Upper spray arm not moving during diagnostics and uit not draining. Pump humming and getting power but not responding. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W10803178 (arm-spray) and 1 WPW10348269 (drain pump) and 1 WPW10605345 (arm-spray)
N/A N/A WDF310PAAS4 Complaint of not draining. Found drain pump with small rope around propeller blde. Unable to remove al of the rope. New Drain pump needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 WPW10348269 (drain pump)
N/A N/A WRF989SDAH02 "**Training** Assisted tech 05, see tech notes."
WASHER WHIRLPOOL MVWC565FW1 "Found machine completely unleveled. Leveled all 4 legs,recalibrated machine,tested ok.. No charge callback."
FREEZER WHIRLPOOL WRF767SDHZ00 replaced crisper draw and draw is now opening and closing as designed showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
OVEN WHIRLPOOL WFE515S0ES2 replaced control and oven sensor test unit temps and unit is now operating as desined showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
FREEZER WHIRLPOOL WRF767SDHZ00 found icemaker arm out of place readjust arm and put icemaker into a harvest cycle and icemaker is operating as designed advised customer to give unit 24 hours to produce a full bin of ice found crisper draw cracked and not opening and closing as designed orderd bin return visit is needed q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W10850377 (crisper draw) and 1 WPW10688114 (front cover)
OVEN WHIRLPOOL WFE515S0ES2 found unit with no power going to element unit needs new control ordered parts listed return visit is needed test power from terminal block and unitis getting 240v q1no q2no customer unable to sign due to covid 19 protocol; ordrng 1 W11122543 (control) and 1 WPW10181986 (oven sensor)
REFRIGERATOR FS WHIRLPOOL GX5SHDXVD01 when going to replace dryer filter line into cabinette broke due to being corroted unable to get new filter dryer on call tl and spoke with andrew and got sr#7728046837 we are unable to go forth with repair q1no q2no customer unable to sign due to covid 19 protocol ahs will be contacting customer in regards to replacement within 48 hours
REFRIGERATOR WHIRLPOOL WRF560SEHW00 replaced drain tube and evap fan in freezer also changed damper in rc defrost ice buold up on freezer coils and adjust temps to recommended settings and advised customer to give unit atleast 24 hours for proper cooling temps before loading unit with food unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 replaced handle and ui customer lost power due to a storm unable to test ui advised customer if issue continues to call back for service q1no q2no customer unable to sign due to covid 19 protocol
WASHER WHIRLPOOL MEDB200VQ0 replaced pully blower wheel and belt test dryer and unit is now operating as designed showed customer unit is now operating as designed no noise q1no q2no customer unable to sign due to covid 19 protocol
N/A N/A GX5SHDXVD01 "Customer complaint unit not cooling Found unit to need compressor and evap AUTHO# wqkd400xl1the Customer did not sign due to COVID-19 protocol; ordrng 1 12002041 (kit,evap) and 1 WPW10143759 (dryer) and 1 W10233960 (compressor) and 1 WP2176668 (tray-evap)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 replaced handle and heater mullion and door is now opening and closing as designed and handle is secured showed customer unit is now operating as designed q1no q2no customer unable to sign due to covid 19 protocol
MICROWAVE WHIRLPOOL WMH31017HB3 installed mag cap and diode customer spoke with whirlpool unit is getting swapped out the Customer did not sign due to COVID-19 protocol