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for Griffin, GA
Terrence - Griffin, GA
Mary - Griffin, GA
Elisa appears to be very competent at her job. She is polite and finishes the job in a timely manner.
Rick - Griffin, GA
she was great, very polite, knew what she was doing.
Helen - Griffin, GA
My service rep was AWESOME. Very informative & helpful.
Vickie - Griffin, GA
On time and very efficient
Mike - Griffin, GA
David - Griffin, GA
Very efficient and dependable.
William - Griffin, GA
James - Griffin, GA
We were very pleased with your service . The repair man was very polite and seemed knowledgeable of what he was doing.
Drew - Griffin, GA
Technician very experienced and knowledgeable, but even after 4 repairs my ice does not work and has not produced a single cube of ice since she left
Judy - Griffin, GA
Susan - Griffin, GA
Technician provided great service She listened to my description of the problem and was able to recreate and fix it. Very personable.
The best ever!
Heather - Griffin, GA
Fast, professional, friendly, and by far the best service technician I’ve ever had in my home. Highly recommended!!
Hard to get appointment but quality service
Carol - Griffin, GA
Phone calls to verify appointment always ran very late. Technician did a great job.
Jane - Griffin, GA
On time, great service.
Joseph - Griffin, GA
On time service
James - Griffin, GA
Kaie-sandra - Griffin, GA
April - Griffin, GA
Very fast to come out and fix the problem... The lady y’all sent out was very professional and very nice was willing to answer any questions I had and also taught me how to use all my new appliances ...
Great Service from Elisa!
Lisa - Griffin, GA
Many thanks to Elisa who got my Maytag front loading washer up and running again! She was knowledgeable, efficient and very thorough in diagnosing the problem and fixing it in one visit!.
Patricia - Griffin, GA
Very professional and efficient
Tina - Griffin, GA
Very friendly and courteous. Went right to work. One of the most professional encounters I have had as far as service people and companies.
Gale - Griffin, GA
Service provider was very nice and helpful. Good experience
Yvonne - Griffin, GA
George - Griffin, GA
Joseph - Griffin, GA
Very knowledgeable . Explained everything .Great service
James - Griffin, GA
Very professional. Very polite.
Glenda - Griffin, GA
Excellent service tech. Polite and professional went the extra mile.
WASHER MAYTAG MVWC465HW2 found pressure hose pinched not allowing machine to reconise the tub pressure readjusted hose and ran washer in a normal wash load and washer is now operating as designed showed customer unit is now operating as designed
RANGE WHIRLPOOL WFG510S0AW0 found burner heads full of debris cleared channels and unit turned on right away advised customer how to clean the burner head to keep and even flame and also that burner head needs to be centered for even flame unit is now operating as designed showed customer unit is operating as designed
DRYER AMANA NED4655EW1 replaced blower wheel and thermal cut off and when testing unit bulk head snaped and motor is not secured needs new bulk head and blower wheel ordered parts listed return visit is needed; ordrng 1 W11178667 (bulk head) and 1 WP694089 (blower wheel)
REFRIGERATOR WHIRLPOOL WRF560SEYM02 FOUND EVAP COILS COVERED IN A BLOCK OF ICE DEFROSTED COILS AND FOUND FAULTY THERMISTOR AND DEFROST HEATER ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10487766 (HARNESS) and 2 W10849448 (GASKET)s and 1 W10300900 (EVAP COVER) and 1 WPW10383615 (THERMISTOR) and 1 WPW10436849 (HEATER)
WASHER MAYTAG MVWC465HW2 FOUND FAULTY CONTROL AND SHIFT ACTUATOR REPLACED PARTS RECALIBRATED WASHER AND WASHER IS NOW OPERATING AS DESSIGNED
REFRIGERATOR KITCHENAID KFIS20XVMS8 REPLACED CONTROL BOARD AND REPROGRAMMED UNIT TO CODE 2213 ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS BEFORE LOADING UNIT
N/A N/A n/a FOUND OVEN IGNITOR BURNED OUT AND CLIP BROKEN FROM FRONT RIGHT BURNER NEEDS PARTS LISTED RETURN VISIT IS NEEDED UNABLE TO LOCATE MODEL SERIAL NUMBER ON UNIT CUSTOMER PROVIDED PROOF OF PURCHASE WITH MODEL NUMBER; ordrng 1 WP98014893 (VALVE) and 1 W10918546 (IGNITORIGNITOR) and 1 WPW10278150 (CLIP)
MICROWAVE WHIRLPOOL WOC54EC0AS04 FOUND CODE F5E4 DOOR LOCK ERROR CLEARED CODE TEST DOOR LOCK AND UNIT IS OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED
WASHER AMANA NTW4516FW2 filled washer with water to check for leaks and no leaks from unit when put ting unit to drain found drain to house backing up causing water to leak out of drain down to floor advised customer to have drain cleaned to prevent water leak unit is operating as designed
RANGE - ELEC WHIRLPOOL ACR4303MFW3 found wires loose on unit secured wires with connectors test cook top performance and customer was unaware of function of burners refered customer to the user care guide and sp#W11354284 that coils glow intermitent when heated unit is operating as designed
DRYER WHIRLPOOL WED4815EW1 found blown thermal fuse replaced with part from ts and test dryer and dryer is now operating as designed showed customer unit is operating as designed; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
N/A N/A GSC25C4EYY00 REPLACED DOOR GASKET AND HEATED GASKET TO FORM TO CABINETTE ADVISED CUSTOMER TO CLEAN GASKET WITH WARM SOAPY WATER FOR THE NEXT WEEK TO HELP BETTER FORM GASKET TO CABINETTE UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER GASKET IS ON SECURE
WASHER AMANA NTW4516FW2 FOUND SETTLEMENT BUILD UP ON COLD WATER INLET REMOVED BUILD UP AND RAN WASHER AND WASHER IS NOW FILLING LOCKING AND WASHING SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
MICROWAVE KITCHENAID KOCE500EBL05 REPLACED CONTROL BOARD AND TEST UNIT TEMPS AND OVEN IS NOW WITHIN NORMAL TEMP RANGES UNIT IS NOW OPERATING AS DESIGNED AUTH#KKE3N00NL2
MICROWAVE COMBO WHIRLPOOL WOC54EC0HS01 F8E0 F6E4 F4E1 FOUND BLOWER FAN NOT RUNNING REPLACED BLOWER FAN AND CONTROL BOARD TEST OVEN AND MICROWAVE AND BOTH ARE OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED AUTH#WKE0PKENL2
REFRIGERATOR KITCHENAID KFIS20XVMS8 found main control board over heated needs new control ordered parts listed return visit is needed collected full amount of ordrng 1 WPW10312695 (control board)
REFRIGERATOR WHIRLPOOL WRT318FMDM02 rong color door delivered advised customer it would take up to 7-8 weeks for door delivery; ordrng 1 LW10638684 (ss door rc)
WASHER MAYTAG n/a "replace gear case ,hub, drive pully and drive belt test washer and washerr is now operating as designed showed customer unit is now operating as designed"
MICROWAVE KITCHENAID KOCE500EBL05 FOUND TEMPS 117 DEGREES LOWER THEN DISPLAY COULD NOT ADJUST TEMPS WITHIN RECOMMENDED TEMP RANGES NEEDS NEW CONTROL BOARD ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11179310 (CONTROL BOARD) and 1 OVENCART (OVEN CART)
DISHWASHER WHIRLPOOL WDT710PAHZ1 FOUND DENT IN DOOR PICS SUBMITTED INTO SD MOBILE REPLACED PANEL AND UNIT IS OPERATING AS DESIGNED
MICROWAVE KITCHENAID KOCE500ESS07 REPLACED INVERTER BOARD AND TEST UNIT AND OVEN AND MICROWAVE ARE NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED AUTH#KK9D400NL2
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 FOUND ICEMAKER MOTOR WIRE LOOSE NOT ALOWING MOTOR TO TURN SECURED WIRE FOUND ICE CLUMPED TOGETHER NOT ALOWING IT TO DISPENSE ADVISED CUSTOMER TO DUMP ICE EVERY FEW DAY AND ALLOW ICEMAKER TO PRODUCE FRESH ICE TO PREVENT ICE CLUMPING TOGETHER TEST DISPENSOR AND UNIT IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED
WASHER MAYTAG MVWB835DW0 REPLACED CONTROL BOARD AND RAN WASHER IN DIAGNOSTICS AND WASHER BASKET IS JAMED ON TUB SHAFT NOT ALOWWING A SMOOTH TURN NEEDS NEW TUB AND BASKET WASHPLATE WILL NOT COME OFF ORDERED PARTS LISTED RETURN VISIT IS NEEEDED WILL COLLECT BALANCE OF 105.99 ON RETRUN VISIT; ordrng 1 W10811960 (BASKET) and 1 W10512161 (TUB) and 1 W10902814 (WASHPLATE)
WASHER MAYTAG MVWX655DW1 REPLACED CONTROL BOARD AND RECALIBRATED WASHER AND UNIT IS NOW OPERATING AS DESIGNED
WASHER AMANA NTW4516FW3 FOUND FAULTY CONTROL BOARD AND CAP. REPLACED CONTROL BOARD AND CAP RAN WAHER AND RECALIBRATED WASHER AND WASHER IS NOW OPERATING AS DESIGNED
MICROWAVE KITCHENAID KOCE500ESS07 FOUND ERROR CODE F1 E5 AND FAULTY RELAY ON APPLIANCE MANAGER AT 4903 REPLACED APPLIANCE MANAGER AND STILL GETTING CODE F1E5 NEEDS NEW INVERTER ORDERD PARTS LISTED RETURN VISIT IS NEEDED TEST TURNTABLE MOTOR AND MOTOR IS OPERATING AS DESIGNED; ordrng 1 W10217711 (INVERTER) and 1 OVENDOLLY (OVEN DOLLY) and 1 W11098747 (MAGNATRON) and 1 W11233913 (SENSOR)
OVEN WHIRLPOOL WFG550S0HZ0 REPLACED BOTH IGNITORS AND GAS VALVE TEST RANGE AND BOTH BAKE AND BROIL ARE NOW OPERATING AS DESIGNED CUSTOMER COMPLAINED OF COOK TOP FLAMES BEING TO HIGH ADJUSTED FLAMES AND RANGE IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS OPERATING AS DESIGNED
WASHER MAYTAG MVWB835DW0 found faulty control board and part of console is not operating ordered parts listed return visit is needed parts covered under 5 yr scode as per mt db collect full amount of ordrng 1 W11100602 (control board)
OVEN WHIRLPOOL WFG540H0ES1 found door gasket clips torn replaced gasket and unit is now operating as designed
WASHER MAYTAG MVWX655DW1 FOUND FAULTY CONTROL BOARD NEEDS NEW CONTROL PART IS WITHIN 1 YEAR WARRENTY PART WAS REPLACED ON 12/10/18 ORDERED PARTS LISTED RETURN VISIT IS NEEDED COLLECT FULL BALANCE OF ordrng 1 W11116592 (CONTROL BOARD)
REFRIGERATOR KITCHENAID KFIS20XVBL8 FOUND DRAIN TUBE CLOGGED CLEARED CLOG AND AND UNIT IS NOW DRAINING AS DESIGNED COLECTED FULL BALANCE OF
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 found fill tube and ice chute frozen defrosted ice build up and put icemaker into a harvest and icemaker is now operating as designed advised customer unit could take up to 48 hours to produce a full bin of ice
DRYER WHIRLPOOL WED4815EW1 found timer stuck in position needs new timer and thermistat ordered parts listed return visit is needed; ordrng 1 WPW10185982 (timer) and 1 WP3387134 (thermistat)
REFRIGERATOR WHIRLPOOL WRT318FMDM02 found large dent in rc door pics submitted to sdmoblie advised customer door can take up to 8 weeks for delivery please do not deliver to home due to this being a vacant; ordrng 1 LW10636410 (rc door)
WASHER MAYTAG MVWC565FW1 replaced shift actuator and cap ran washer in diagnostics and recalibrated washer and washer is now operating as desinged
REFRIGERATOR WHIRLPOOL WRF767SDEM01 REPLACED CONTROL ELECTORNI BOARD LED CONTROL BOARD AND POWER SUPLY CONTROL ALSO INSTALLED NEW DAMPER CONTROL AND EVAP FAN WITH THERMISTORS ADJUSTED TEMPS AND ADVISED CUSTOMER TO GIVE UNIT ATLEAST 24 HOURS FOR PROPER COOLING TEMPS
MICROWAVE KITCHENAID KOCE500ESS04 FOUND CODE F6E6 APPLIANCE MANAGER MISSCOMUNICATION NEEDS PARTS LISTED RETURN VISIT IS NEEDED Service Pointer #: W10883103C PARTS COVERED UNDER 5YR SCODE AS PER MT DB COLLECTED FULL AMOUNT OF; ordrng 1 W11093254 (PANEL CONTROL) and 1 W11179310 (CONTROL BOARD) and 1 W10915648 (APPLIANCE MANAGER)
WASHER MAYTAG MVWC565FW0 REPLACED GEAR CASE AND OUTER TUB FILLED WASHER WITH WATER TO ENSURE NO LEAKS AND WASHER IS NOW OPERATING AS DESIGNED NO LEAKS
WASHER MAYTAG MVWC565FW1 FOUND UNIT NOT SHIFTING TO ALLOW BASKET TO SPIN NEEDS NEW SHIFT ACTUATOR AND CONTROL BOARD ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10913953 (SHIFT ACUATOR) and 1 W11158831 (CAP) and 1 W11162438 (CONTROL BOARD)
DISHWASHER WHIRLPOOL WDT710PAHZ1 found float assembly not properly positioned not aloowing all water to drain repositioned float switch and unit is now operating as designed advised customer to check filter and float