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for Griffin, GA
Joseph - Griffin, GA
Very knowledgeable . Explained everything .Great service
James - Griffin, GA
Very professional. Very polite.
Glenda - Griffin, GA
Excellent service tech. Polite and professional went the extra mile.
Sharon - Griffin, GA
The technician(s) were G very knowledgeable and even shared some important information about the appliances that I was not aware of. My option 10 Stars!!!!!
Great service. Very knowledgeable tech.
Myrna - Griffin, GA
Elisa was very knowledgeable and pleasant and we felt that she took her time to explain what she was doing and also, was very informative in helping us In the use of our appliances. We felt like we were in very good hands.
James - Griffin, GA
Elisa was very helpful and a real pleasant person to talk to. Thank you for all your help
Judy - Griffin, GA
Customer service was unacceptable.
Dora - Griffin, GA
Service lady was efficient, friendly and knew exactly what was wong and was able to fix my problem.
Raymond - Griffin, GA
The lady who came out was the kindest nicest lady and very knowledgeable
Albert - Griffin, GA
She was great—courteous,knew what she was doing
Elisa was excellent.
Jackie - Griffin, GA
The fact that the client has to buy the air gap part and install it states that kitchen aid is slipping in quality. I will rethink my purchase of kitchen aid in the future.
Pam - Griffin, GA
Ellisa is totally professional and extremely knowledgable.
Hale - Griffin, GA
Lee - Griffin, GA
Service technician was courteous, capable and timely.
William - Griffin, GA
Most professional- good experience
Pauline - Griffin, GA
.Very professional and knowledgeable. Also she arrived within the timeframe that was promised. Overall great service.
Great,will use again
Judith - Griffin, GA
Thanks for the great service. I was very impressed
Robert - Griffin, GA
Marilyn - Griffin, GA
very hard worker and polite
Jackie - Griffin, GA
Ina - Griffin, GA
Technician was awesome!
very professional employees
Diana - Griffin, GA
Great service & representative
Nanci - Griffin, GA
Margaret - Griffin, GA
Greg - Griffin, GA
She did a great job!
Chris - Griffin, GA
Kathleen - Griffin, GA
Thomas - Griffin, GA
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 found freezer door gasket not meeting with cabinet heated gasket and defrosted ice build up and gasket is sealed to cabinet and light is operating as it should showed customer how to clean gaskets to help keep form to cabinet unit is now operating as designed
DISHWASHER WHIRLPOOL WDT710PAYM5 instructed customer on how to clean filter and proper settings to use to get the best wash also instructed customer on how to adjust rinse aid settings to prevent spotting on dishes ran dishwasher in diagnostics and nit is operating as designed
OVEN WHIRLPOOL WGG555S0BS04 REPLACED BOTH BAKE IGNITORS AND TEST UNIT AND OVEN IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER OVEN IS NOW OPERATING AS DESIGNED
MICROWAVE WHIRLPOOL WOC54EC0HS00 REPLACED APPLIANCE MANAGER BOARD AND CONSOLE TEST UNIT AND SET UP TIME DATE AND WIFI SETTINGS FOR CUSTOMER AND UNIT IS NOW OPERATING AS IT SHOULD
MICROWAVE COMBO WHIRLPOOL WMH73521CS0 REPLACED INTERLOCKS AND TEST MICROWAVE AND SET TIMES AND MICROWAVE IS NOW OPERATING AS IT SHOULD
DRYER WHIRLPOOL WED75HEFW0 "REPLACED USER INTERFACE,CONTROL BOARD AND THERMAL FUSE ALSO REPLACED DOOR SEAL TEST DRYER AND DRYER IS NOW OPERATING AS IT SHOULD SHOWED CUSTOMER UNIT IS OPERATING AS IT SHOULD"
REFRIGERATOR AMANA ASI2575FRS00 FOUND ICE DISPENSOR MOTOR NOT ENGAGING TO SPIN BIN AUGER NEEDS NEW DISPENSOR MOTOR ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10317991 (DISPENSOR MOTOR) and 1 W10298069 (HARNESS)
WASHER MAYTAG MVWB765FW2 "FOUND WASHER WITH A LID LOCK FAILURE AND WASHER WILL NOT AGITATE NEEDS NEW GEAR CASE , CONTROL AND LID LOCK ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11195970 (CONTROL) and 1 W10810403 (LID LOCK) and 1 W10811956 (GEAR CASE) and 1 WP353244 (HOSE) and 1 W10754448 (CLUTCH) and 1 W11195971 (STATOR)"
MICROWAVE COMBO WHIRLPOOL WOC54EC0AS04 FOUND OVEN TEMPS 70 DEGREES UNDER TEMP RECALIBRATED TEMPS AND SHOWED CUSTOMER UNIT IS NOW OPERATING AS IT SHOULD
DISHWASHER WHIRLPOOL WDT710PAHZ1 EXPLAINED TO CUSTOMER HOW TO CLEAN FILTER AND THE PROPER SETTINGS TO USE TO GET THE BEST WASH OUT OF DISHWASHER RAN DISHWASHER IN DIAGNOSTIC AND NO CODES DISHWASHER IS OPERATING AS ITS SHOULD; used 1 W10839245 (WET AGENT) from stock
RANGE-GAS WHIRLPOOL WEG745H0FS0 instructed customer on how to use self cleaning setting and to remove racks from oven before using self clean and also check cook top burners and all functions are operating as they should
WASHER MAYTAG MVWC465HW2 ran washer in diagnostic and no codes washer cycled through all selections no issues washer drained all water out of tub recalibrated washer and washer is operating as it should
RANGE WHIRLPOOL WFG515S0EB1 found flames on cooktop to high adjusted flames to a low flame and also check oven temps temp are within 30degrees +or- display temps and oven is now operating as it should showed customer unit is operating as it should
WASHER WHIRLPOOL WTW7500GC0 FOUND CODE F2E1 STUCK KEY RESET CODES RAN WASHER IN DIAGNOSTICS AND NO CODES AND WASHER CYCLED THROUGH ALL SELECTION AS IT SHOULD WASHER IS NOW OPERATING AS IT SHOULD ADVISED CUSTOMER ON NOT HOLDING START KEY TO LONG TO AVOID WASHER RECONIZING A STUCK KEY
DISHWASHER WHIRLPOOL WDF520PADM7 explained to customer the importance of using rinse aid and the proper setting like heated dry and high temp also to run sink water for about 2 minutes before starting dishwasher also instructed customer on how to clean filter; used 1 W10839245 (WET AGENT) from stock
REFRIGERATOR MAYTAG MFW2055FRZ00 replaced thermistors and start device alsoinstalled new control board advised customer to give unit atleast 24 hours for proper cooling temps
OVEN WHIRLPOOL WFG550S0HZ0 replaced bake and broil ignitor and and spark module test unit and oven and cook top are both operating as it should showed customer unit is now operating as it should
MICROWAVE COMBO WHIRLPOOL WOC54EC0AS04 FOUND OVEN TEMPS BELOW DISPLAY TEMPS RE CALIBRATED TEMPS AND OVEN IS NOW WITHIN +OR - 30 DEGREES DISPLAY TEMPS SHOWED CUSTOMER OVEN IS NOW OPERATING AS IT SHOULD
WASHER WHIRLPOOL WTW4816FW2 RAN WASHER AND FOUND NO LEAKS FOUND WATER MARKS ON REAR PANEL FROM WATER LINE CUSTOMER CHANGED HOSE A FEW DAYS PRIOR AND CORRECTED LEAK ADVISED CUSTOMER THERE WHERE NO LEAKS FROM WASHER AND THAT SHE CAN RESUME USING WASHER ALL TEST GOOD NO CODES AND NO LEAKS
DISHWASHER WHIRLPOOL WGG555S0BS04 FOUND BURNED OUT IGNITORS ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10324738 (IGNITOR) and 1 WP7432P143-60 (BAKE IGNITOR) and 1 WPW10546238 (GAS VAVLE)
WASHER MAYTAG MVWC465HW2 replaced suspension and test washer in diagnostic and re calibrated washer and no vibration washer is now operating as it should
RANGE WHIRLPOOL WFG550S0HZ0 installed new knobs and found light was loose tightend light and light started to work as it should oven is now operating as it should showed customer unit is now operating as it should ran diagnostics and no stored codes
FREEZER WHIRLPOOL WRF991BOOM00 "parts auth# WIM7SIMEP1 replaced compressor,evap assembly in rc evap fan in fc,and user interface and control board put system into a vaccum and unit held a vaccum refilled system with 5.50 oz of freon and there was a even frost patern on both fc and rc coils adjusted temps and advised customer to give unit atleats 24 hours for proper cooling temps collected labor fee
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 replaced control board and set program to 1617 and set unit temps to reccomended setting and unit is now operating as it should collected remaining balance of
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 found front control pannel flashing on and off test units voltage from outlet and got 120v from outlet and no voltage drop control board is very hot to the touch and you can smell a burning smell from board collected due upon return; ordrng 1 WPW10310240 (control board)
MICROWAVE WHIRLPOOL WOC54EC0HS00 spoke with adrew with techline and got file #7724006066 found code f6e4 loss of communication needs parts listed return visit needed; ordrng 1 W11261167 (appliance manager) and 1 W11297728 (console) and 1 ovencart (oven cart)
WASHER MAYTAG MVWC465HW2 FOUND BASKET TO HAVE EXCESSIVE PLAY CAUSING TUB TO BOUNCE AROUND DURRING SPIN CYCLE ORDERED PARTS LISTED RETURN VISIT NEEDED; ordrng 1 W11217817 (SUSPENSION)
DISHWASHER WHIRLPOOL WDT710PAHZ1 DOOR DENTED AT BOTTOM NEEDS NEW PANEL ORDERED PARTS LISTD RETURN VISIT IS NEEDED RAN DISHWASHER IN DIAGNOSTIS AND GOT CODE F5E1 DOOR LATCH STUCK CHECKED DOOR LACTCH AND ALL WAS FINE CLEARED CODE AND RAN DISHWASHER AGIAN AND DISHWASHER CYCLE THROUGH ALL SELECTIONS AS IT SHOULD NO MORE CODES DISHWASHER IS NOW OPERATING AS IT SHOULD; ordrng 1 W11116420 (SS DOOR PANEL)
MICROWAVE COMBO JENN-AIR JMW3430DP01 REPLACED CONSOLE AND CONTROL BOARD AND ADJUSTED TIMES AND SETTING FOR CUSTOMER UNIT IS NOW OPERATING AS IT SHOULD
MICROWAVE WHIRLPOOL WMH73521CS0 FOUND FAULTY INTERLOCKS ORDERED PARTS LISTED RETURN VISIT IS NEEDED COLLECTED FULL AMOUNT; ordrng 1 W11244490 (LOADED INTERLOCKS)
WASHER WHIRLPOOL WFW85HEFW1 found leak at filter tightend filter and leak stopped showed customer unit is operating as it should
FREEZER WHIRLPOOL WRF991BOOM00 compressor burned out needs sealed system parts covered under scode collected service fee of customer will be getting ahold of whirlpool to try and get labor covered if whirlpool does not cover labor customer will pay labor upon return for repair; ordrng 1 W10862400 (control and ui) and 1 W10276644 (compressor) and 1 W10917531 (evap assembly) and 1 WPW10608485 (evap)
FREEZER WHIRLPOOL WRT1L1TZYW01 found icemaker arm out of position re ionstalled arm and test unit and icemaker is now operating as it should
MICROWAVE WHIRLPOOL WOC54EC0HS00 spoke with robert from tech line and got file #7724006066 auth#wikujikml2 found faulty control board replaced and reset settings adjusted time and dates and test unit temps both microwave and oven are now operating as it should showed customer unit is now operating as it should also setup wifi setting for customer
REFRIGERATOR WHIRLPOOL WRF560SEYW05 defrosted ice build up in freezer and replaced drain tube and gasket also replace water fill tube for icemaker test unit and freezer is now draining as it should and no leaks unit is now operating as it should
WASHER WHIRLPOOL WET4024HW0 found unit not draining removed water from washer and found block in drain pump removed block and unit started to drain ran washer and washer was not sensing water level causing unit to overfill ordered parts listed return visit is needed auth#wik2800ml2; ordrng 1 W10882407 (hose) and 1 W10882410 (sleeve) and 1 W10869500 (pressure switch) and 1 W11219589 (top control) and 1 W11176560 (cap) and 1 W11209824 (tube)
RANGE WHIRLPOOL WFG510S0AB0 replaced both broil and bake ignitors also replaced gas valve and test unit and oven is now operating as it should showed customer unit is now operating as it should
DISHWASHER KITCHENAID KDPE334GPS0 spoke with jk from tech line and got file #7723997317 was told to advise customer to install air gap on drain hose to prevent water from back up into dishwasher drain hoses are properly installed and no codes stored
REFRIGERATOR WHIRLPOOL GI5SVAXVQ01 found controls on front of fridge locked check cooling temps and fridge was at 29 degrees and freezer was 1 degree unit is cooling as it should advised customer on how to unlock front controls to be able to adjusts settings and use all functions collected service fee of
DRYER WHIRLPOOL WED75HEFW0 found faulty control panel and control board ordered parts listed return visit needed parts covered under 6 month psp collcted full balance of; ordrng 1 W10919207 (pannel) and 1 W11025125 (ui harness) and 1 W10875486 (control board) and 1 W10909685 (thermal fuse) and 1 W11126230 (seal)