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for Grayson, GA
Very professional and courteous and knowledgable.
Peter - Grayson, GA
Great and fast service.
Cynthia - Grayson, GA
I am happy whirlpool really does stand by its name.
Allen - Grayson, GA
Great job by Mr Purdy
Had taken a look and knew what was wrong. He fixed it and was on his way
Richard - Grayson, GA
Marvin did a great job
Joyce - Grayson, GA
Roy was very professional and courteous
Unknown - Grayson, GA
Joyce - Grayson, GA
Very professional..Great job.. Mr Purvey helped me with my Kitchen Aid refrigerator. He did a repair job..Although my refrigerator was not repairable he did his best for a temporary fix until my exchange came through.. He is a great person..
Susan - Grayson, GA
JohnGreat job and very nice teck.
John Wilson - Grayson, GA
Never had such a nice person come to repair my appliance. Very neat an clean person. Did not leave a mess. Came on time and did the dob. Wish more companys had service people as great as Marvin. The processes would be a better experience.
John - Grayson, GA
Great and honest service
Angelique - Grayson, GA
Very good thx
Anna - Grayson, GA
Scott - Grayson, GA
Matt - Grayson, GA
Marvin Purdue was my technician. He was just a delight. His personality was great. He was very knowledgeable and explained a lot of things to me. He was also on time. That was great. If I need repair work on my appliances again, I will be calling flamingo and requesting Marvin.
Irish - Grayson, GA
Wonderful service, very professional & fast,
VERY HELPFUL TECHNICIAN
Kecia - Grayson, GA
Best Dishwasher Repair
David - Grayson, GA
Ray was awesome. They came quickly and fixed it right the first time.
Micshall - Grayson, GA
Excellent customer service
Very professional and courteous and knowledgable.
Peter - Grayson, GA
Greta - Grayson, GA
Very pleased with the service
Bridget/arisio - Grayson, GA
No one knew what was wrong with my new stove. They fixed it in a flash and it was a real malfunction that required an extensive repair. I appreciate their prompt response and competent service.
Great service !
William - Grayson, GA
Purdue was extremely kind and apologetic for the wrong part ordered. He was also very knowledgeable on appliances and gave some great suggestions. Would ask for him on future if needed. Thanks!
Great Service, Extremely Knowledgeable & Friendly
Lenore - Grayson, GA
Martha - Grayson, GA
Mr Purdy is an extremely knowledgeable professional. He always gets the repair done right and in a timely manner.
Exceptionally professional and kind.
Denise - Grayson, GA
Marvin Purdy was exceptionally professional in trouble shooting our problem and was able to fix our dryer in a short time frame. He was very kind from the start and gave me suggestions on how to take care of our Whirlpool items. I will recommend him and your company to my family and friends.
David - Grayson, GA
Great Service, knowledgable technician.
Jacenta - Grayson, GA
Roy was very professional, personable and knowledgeable
Sonya - Grayson, GA
Roy is very professional. He explained the problem and the dryer was repaired the day he promised.
MICROWAVE JENN-AIR JMW2430DP01 "AUTH #JTZ7TTZAL2 CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE WALL OVEN AND FOUND ERROR CODE F 2-E1 BAD USER INTERFACRE RERPLACEPANEL CONTROL AND TEST MICROWAVE M AKING NOISE REMOVE OVEN AND FOUND MV COOLING FAN LOOSE TIGHTEN TEST OK DID NOT SIGN DUE TO COVID 19 PROTOCOL ONE"
REFRIGERATOR KITCHENAID KRMF706ESS01 "CHECKED ONE FRENCH DOOR REFRIGERATOR CUSTOMER COMPLAIN THAT UNDER THE TOP DRAWER IN FREEZER FORM ICE CRYSTALS , SR FILE #7729249964 SERVICE POINTER W10842568 AND W10758831B PER TECH ASSIST TO FELLOW THE INSTRUCTION AND INSTALL NEW KIT; 1 W10864519 (ADAPTER 162.97) and 1 W10841140 (ADHESIVE) INSTALL ADAPATOR KIT AND SEAL AROUND CABINET LINER WITH ADHESIVE DID NOT SIGN DUE TO COVID 19 PROTOCOL"
MICROWAVE WHIRLPOOL WMH31017HS4 "wt9l4t9nl2 AUTH FOR DOUBLE LABOR customer ans to q1,q2:no checked one otr microwave and found making noise; REPLACE 1 W10850446 (CAPACTR-MG) and 1 W11256462 (DIODE) and 1 W10754299 (MAGNETRON) TEST HEATING WELL DID NOT SIGN DUE TO COVID 19 PROTOCOL"
WASHER-FRONT LOA WHIRLPOOL WFW560CHW0 CODE F5-E3 CHECKED ONE WASHER FRONT LOAD AND FOUND CODE F5-E3 NOT SPINNING IN DIAGNOSTIC OR REGULAR SPIN CYCLE JUST TURNING SLOW;REPLACE ONE W11322879 (CNTRL-ELEC) TEST WASHEWR SPINNING WELL DID NOT SIGN DUE TO COVID 19 PROTOCOL
DRYER - ELECTRIC WHIRLPOOL MED6230RHW0 "SR#FILE #7729328853 CUSTOMERT ANS TO Q1,Q2:NO CHECKED ONE DRYER ELECT AND FOUND NOT STARTING USER INTER FACE REPLACE THEN DEYER DID NOT WORK AFTER TECH LEAVE UI IS BACK ORDER SO I ORDER THE ELECT CONTROL THINKING THAT WAS THE NEW ISSUE REPLACE ELECT CONTROL DRYER NOT STARTING ONLY IN THE DIAGNOSTIC CYCLE UI STILL ON BACK ORDER; ordrng 1 W11413566 (PANEL-CNTL)"
WASHER-TOP LOAD MAYTAG MVWX700XL2 "custoner ans to q1 ,q2;no checked one washer top load and found no error codes run recaliberation cycle complete then did auto test cycle complete also did the nornal cycle and drain found washer working as it should no issue found did not sign due to covid 19 protocol"
DRYER - ELECTRIC MAYTAG MED6230HW1 "customer ans to q1,q2:no checked dryer in timed cycle work add laod to washer rinse & spin then add wet load to dryer and test in regular cycle ITEMS DRY SR#FILE 7729131765 DID NOT SIGN DUE TO COVID 19 PROTOCOL"
DISHWASHER KITCHENAID KUDS35FXSS8 "CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE DISHWASHER AND FOUND CONTROL ELEC BURN OUT AND WIRE HARNESS CONNECT HEATER WIRE BURN GIVE ESTIMATE DID NOT SIGN DUE TO COVID 19 PROTOCOL"
DRYER - ELECTRIC WHIRLPOOL WED5620HW1 "customer ans to q1,q2:no checked one elect dryer and found no error codes run dryer and explain how the auto cycle and timed dryer works with the sensor did not sign due to covid 19 ptorocol"
REFRIGERATOR JENN-AIR JFFCC72EFS02 nstalled filter housingfound small leak at dual valve.Ordered part; ordrng 1 W11194380 (valve)
WASHER MAYTAG MVWC565FW1 checked unit in spin no noisey cust has loading problem advised cust not to mix heavy and light colthes unit ok no to covid 19 q1 q2 q3 not signed due to covid19
RANGE - ELEC KITCHENAID KSGB900ESS1 "CUSTOMER ANS TO Q1,Q2:NO CHECKECD ONE ELECT RANGE AND FOUND SET TO CELSIUS* CHANGE TO FAHRENHEIT* DID NOT SIGN DUE TO COVID 19 PROTOCOL"
REFRIGERATOR-FD KITCHENAID KRMF706ESS01 "No to q1qdrawer2,install left drawer and control, also found the rc evap coil iced up,defrost and replace thermister,unit check ok FCC did not sign due to covid-19 protocol.; used 1 W11033168 (WIRE HARNESS) from stock"
DISHWASHER KITCHENAID KDTE334GPS0 "customer ans to q1,q2;no checked one dishwasher and found the third level rain wheel fall off;REPLACE 1 W10914507 (TRACK) and 1 W10913628 (TRACK) DIRECT SHIPPED PART #WPW10082853, TIDID NOT SIGN DUE TO COVID 19 PROTOCOL MES 2 PIVOT-TINE TO CUSTOMER; ordrng 2 DSWPW10082853 (PIVOT-TINE)s"
DISHWASHER KITCHENAID KDTE334GPS0 "customer ans to q1,q2;no checked one dishwasher and found the third level rain wheel fall off; ordrng 1 W10914507 (TRACK) and 1 W10913628 (TRACK)"
OVEN WHIRLPOOL WOD51EC0HS01 found unit will work sometime order part; ordrng 1 W11297709 (console) and 1 dolley (dolley)
WASHER MAYTAG MVWC565FW1 found front and rear legs out of bal unit ok now advised cust on loading no to covid-19 q1 q2 q3 not signed due to covid19
N/A N/A KFGU706VSS0 found unit shorted ui part ars no longer avilable called whirlpool no to covid-19 q1 q2 q3 not signed due to covid-19
REFRIGERATOR WHIRLPOOL WRF532SMHZ03 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND THE DEFROST HEATER ELEMENT SHORT ,REPLACE ONE HEATER TEST WOTKING OK DID NOT SIGN DUE TO COVID 19 PROTOCOL"
RANGE-GAS WHIRLPOOL KFDD500ESS02 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DOUBLE GAS RANGE AND FOUND THE SHIPPINH PLASTIC MELT ON TO LOWER GASKET; ordrng 1 WPW10269069 (GASKT-DOOR)"
WASHER WHIRLPOOL WTW7120HW0 unit will not spin all the time order part; ordrng 1 W11419051 (control)
REFRIGERATOR-FD KITCHENAID KRMF706ESS01 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND REFRIGERATOR AND FREEZER EMPTY AND IN COMPRESSOR NOT RUNNING COULD NOT GET A ACCURATE TEMP READING AND TOP DRAWER BOTTOM ICE UP WITH ICE CRYSTAL REMOVE DRAWER AND CLEAN ICE BUILD UP ADVICE CUSTOMER KEEP SMALL CANTAINER OF ICE CREAM IN FREEZER TO MONITOR IF ICE RETURN TO CALL AIG WARRANTY DID NOT SIGN DUE TO COVID 19 PROTOCOL"
RANGE WHIRLPOOL WFE535S0JS0 SAY NO TO Q1 AND Q2 RANGE WAS OUT OF POWER TERMINAL BLOC K WAS LOOSE AND BURNT ON OF THE WIRE REPAIR WIRE AND REPLACE BLOCK TESTED WORK OK FCC COULD NOT GET SIGNATURE DO TO COVID; used 1 WPW10245259 (BLOCK-TERM) from stock
REFRIGERATOR JENN-AIR JFC2290REP00 door gasket torn order parts no to covid19 q1 q2 q3; ordrng 2 W10830046 (gasket-fip)s
N/A N/A KRMF706ESS01 found ref display on center draw out no lights in ref shorted wires in door not signed and no to covid-19 q1 q2 q3 called for extra lobar krycc00xl2; ordrng 1 W10815669 (dor-fip ss) and 1 WPW10769076 (cntrl-elec) and 1 W11170612 (harns-wire)
REFRIGERATOR JENN-AIR JFFCC72EFS02 found all food in ref frozen order parts not signand no to covid-19 q1 q2 q3 called for extra lobar jrye800nl2; ordrng 1 W11114721 (cntrl-elec) and 1 W11395641 (cover)
REFRIGERATOR WHIRLPOOL n/a "unit compressor running but not cooling cust thinking about having unit replaced not sign due to COVID-19 protocol. Q1: No, Q2: No Q2:3 NO; ordrng 1 W11103612 (evap) and 1 w11135151 (compressor) and 1 kit (kit) and 1 m/ttraiing (m/t training)"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "found installer did not thighten 1/4 in screws that holds frz door broke scerw off that hold end cap for hinge r/s reinstalled door and remove broken scerw remounted hinge cap not sign due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "found and removed all papers off back of unit did not hear noise unit ok now not sign due to COVID-19 protocol. Q1: No, Q2: No"
WASHER WHIRLPOOL WTW4816FW2 "reset control unit ok now not sign due to COVID-19 protocol. Q1: No, Q2: No found no problem"
FREEZER WHIRLPOOL WRS325FDAM04 "nstalled wpw10515058 cust paying for part only not sign due to COVID-19 protocol. Q1: No, Q2: No"
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "found unit with 00 on display installed code for unit not sign due to COVID-19 protocol. Q1: No, Q2: No"
WASHER MAYTAG MHW5630HW0 "found cust not using unit correct unit spin cycle set to low tryed to explain to cust did not want to listen not sign due to COVID-19 protocol. Q1: No, Q2: No"
DRYER MAYTAG MED6530HW1 "checked dryer per cust unit will not dry found heater working perfect advised cust venting is the problem did not want to hear it unit ok not sign due to COVID-19 protocol. Q1: No, Q2: No"
DISPOSER WHIRLPOOL WFC8090GX0 "not water coming thur valve unit is very heavy 2/m/c order parts not sign due to COVID-19 protocol. Q1: No, Q2: No; ordrng 1 W11260769 (valve) and 1 2/mc (2/mc) and 1 W11261204 (dispenser) and 1 W11260748 (plug)"
REFRIGERATOR-FD WHIRLPOOL WRF767SDHZ00 "frz light out replaced light tested unit ok now not sign due to COVID-19 protocol. Q1: No, Q2: No"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "customer ans to q1,q2:'no replace one door latch assy test ok did not sign due to covid 19 prptocol; used 1 W10653840 ("
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "replaced icemaker tested unit ok nonot sign due to COVID-19 protocol. Q1: No, Q2: No; used 1 WPW10300022 (ICEMAKER) from stock"
REFRIGERATOR-FD KITCHENAID KRMF706ESS01 "customer ans to q1,q2:no checked one french door refrigreator and replace one water valve and one reservoir test foe water leat in side refrigerator test ice makcer fill no water leak"
REFRIGERATOR KITCHENAID KRMF706ESS01 "not sign due to COVID-19 protocol. Q1: No, Q2: No installed fill valve leaking fitting on tank needed order parts.; ordrng 1 WPW10341329 (water valve assy) and 1 W11168758 (reservoir)"