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for Gainesville, GA
This is the 2nd time our service rep has helped us - great service
Maria - Gainesville, GA
Rebecca - Gainesville, GA
WONDERFUL!!! Soooo HELPFUL and INFORMATIVE!!
Awesome job nice person !!
Sergio - Gainesville, GA
Quick and fast well educated person great customer service !!
Barbara - Gainesville, GA
Tech was very courteous and professional. Knew what he was doing.
Ruth - Gainesville, GA
Joshua did a very good job fixing the diode that was affecting the lights in our refrigerator.
Alan - Gainesville, GA
Tyler was excellent. Knowledgeable & professional. A+++
Mac - Gainesville, GA
Joshua came in, diagnosed the problem, ordered the part, part came in, Joshua came back, installed the part, appliance works! That's it in a nutshell.
Mckemie - Gainesville, GA
Tyler provided excellent service in a professional and courteous manner.
Great service, very professional
James - Gainesville, GA
Very professional from the initial call letting me know that he would be here in 20 minutes. Addressed the problem, fixed on spot, and had a smile the whole time. Just a great experience all around. During these times wore a mask, shoe covers, and gloves to ensure protection of everyone in house. Can't say enough about Tyler and Flamingo.
R. - Gainesville, GA
The tech that came to my house was very knowledgeable, answered all my questions, and was very efficient.
Yvonne - Gainesville, GA
Jerry - Gainesville, GA
PW - Gainesville, GA
From start to finish he was excellent. He arrived on time, was friendly and knowledgeable. Can’t say enough good things about him or the work he did. Would request him again if possible in the future.
Brenda - Gainesville, GA
Ashley - Gainesville, GA
Joshua did a great job.
Reid - Gainesville, GA
The tech that came out to my house was Josh. He was very helpful and knowledgeable about all 3 appliances he came to check out for me. The next time I have an issue I will definitely call and request him to come back.
Yolanda - Gainesville, GA
Robert - Gainesville, GA
Very friendly and great service!
Cheryl - Gainesville, GA
On Time and Courteous Insight
Frank - Gainesville, GA
I'm grateful to Joshua, who called in advance and arrived in the promised window. He promptly assessed our problem and provided us with several workable options. His professionalism and integrity really made an impression on us. I wish more service calls met this standard.
Awesome Customer Service
Natalie - Gainesville, GA
Wonderful, kind, went above and beyond
Kent - Gainesville, GA
I showed rep a video. He immediately knew & fixed the problem and showed me how to make the washer spin longer. Very pleased with him.
very informative, helpful, great employee!
Sandra - Gainesville, GA
I couldn't believe that I got the appointment so fast. I think Whirlpool should include a manual on how to properly work their washing machine. Thank goodness Flamingo knows everything about the appliance.
Mike - Gainesville, GA
super nice service tech
John - Gainesville, GA
On time and showed how to prevent future issues with Whirlpool refridgerator
JVil - Gainesville, GA
Technician was professional, on time, and very knowledgeable about the appliance. Educated my husband and I so we learned some do’s and don’t’s.
Jerry - Gainesville, GA
He did great, he is a fine young man
Esther - Gainesville, GA
OVEN KITCHENAID KDRP467KSS0 file#7728071953 unit start an cancel button need replacement the cancel button is NLA pt#4452998 start button pt#4452997 called techline to confirm job complete; saved tckt
N/A N/A KUDS24SEWH3 "ile#7728231958 Unit not always starting unit main relay pcb, touch panel, an overlay. Main relay pcb is NLA pt#3380945"
DRYER WHIRLPOOL WED5620HW0 Customer looks to have a clogged vent instructed them they need to have it cleaned also found that user interface and main PCB are bad ordered parts; ordrng 1 W11378949 (Uib) and 1 W11331275 (Pcb)
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Found To be leaking because of tube that goes to defrost pan was not positioned properly allowing defrost water to go into floor repositioned unit no longer leaking job complete
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Unit leaking from fill spot cleared ice clogging spot unit now working to spec job complete
DISHWASHER WHIRLPOOL WDF331PAHS0 Unit not feeling because of loose wire at water valve repaired unit now feeling and working to spec job complete
DRYER WHIRLPOOL WETLV27HW1 Both washer and dryer are operating at normal sound level no problem found job complete ask customer to please make a video if they have a Nother problem
REFRIGERATOR WHIRLPOOL WRX986SIHZ Customer getting sweating on top of freezer door made adjustments to freezer door and door gasket unit is to spec at this time job complete
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced fan motor unit is now working the spec job complete
RANGE WHIRLPOOL WFC310S0EB3 Unit needs pcb not heating ; ordrng 1 W11122531 (Pcb)
RANGE WHIRLPOOL WOS51EC0HS01 File#7728267559 Tested exhaust temperatures highest temperature I seen was 154 I could not find any problem with the oven bottom vent we’re not crushed it is 1 1\8 from draw below unit which is closer than specs say it should be I did inform Cust that the oven will get hot to touch . Found no codes unit is to spec at this time job complete
DISHWASHER WHIRLPOOL n/a Unit was purchased from Costco two year warranty. Unit not drying for customer found that water is not hot enough it is only 110° after running water for several minutes customer also needs to use rinse aid also suggested for customer to run heat cycle and sanitize cycle both of these will help with drying job complete
WASHER MAYTAG MVWC565FW1 Removed nail from pump gave 1st time repair removed unit now working to spec job complete
REFRIGERATOR KITCHENAID KRFC704FPS03 Fresh food evaporator is freezing up ordered parts; ordrng 1 W11291124 (Heater) and 1 W11395558 (Kit) and 1 W11114721 (Pcb) and 1 W11336586 (Pcb relay)
DRYER WHIRLPOOL MED6230HW Replaced broken feet unit now to spec job complete
MICROWAVE WHIRLPOOL KOCE500ESS09 Replaced and or microwave door that was grinding also replaced microwave fan motor unit is working at normal sound level job complete
DRYER WHIRLPOOL WED49STBW1 replace door latch unit now closing as designed customer did not sign due to COVID-19? q1n q2n
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Replaced freezer light and repaired freezer door gasket unit is now working the spec job complete; ordrng 1 Wpw10515057 (Light)
REFRIGERATOR JENN-AIR JFX2897DRM02 Unit fresh food evaporator is frosted over ordered evaporator fan assembly; ordrng 1 W11087438 (Evap fan asbl) and 1 Steamer (Steamer)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found that ice ban was stuck in unit customer was not able to remove so that they could get blockage out I removed unit and serviced it is now working to spec job complete
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Bad evap fan an blade ordered part; ordrng 1 WPW10464673 (Fan moter) and 1 WP2163777 (Blade)
DRYER WHIRLPOOL WETLV27HW1 Replaced cam kit unit is working at normal sound level job complete; used 1 W10721967 (CAM) from stock
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Unit door gasket was slightly deformed I heated an reformed unit now working to spec job complete
N/A N/A KDRP467KSS0 Repaired start button that was falling out of holder due to being pushed too hard informed customer about proper in operation dial must be reset after every use job complete
DRYER MAYTAG MEDX655DW1 Installed vent tester it showed vent has bad flow an when remove vent tester showed good flow Cust has Vermont screen on end of pipe that clogs quickly pipe is also pinched at back of unit dryer is heating to spec job complete
RANGE WHIRLPOOL WFE320M0EW2 Replaced unit control it is now operating as designed customer did not sign due to covid19 q1n q2n
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Unit not making ice due to broken wires on door harness unit will need new door ordered part; ordrng 1 LW10691266 (Door)
DRYER MAYTAG MGD6630HW1 Found some settings were on air dry causing problem informed Cust unit working to spec at this time
WASHER MAYTAG MHW6630HW0 Unit had f0e2 code over suddsing cust use I gotta to much soap causing close to seem to to still be wet
RANGE KITCHENAID KSGB900ESS3 When I arrived at city plumbing and spoke with two supervisors no one could find this unit or knew anything about it they assume that the problem has already been handled job complete
MICROWAVE WHIRLPOOL KOCE500ESS09 Recieved damages inner door reordered ; ordrng 1 W10687342 (Inner door)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replace freezer lights unit is now working to spec job complete
WASHER WHIRLPOOL WFW94HEAW0 Ran diagnostic found F6e1 code this is a communication problem in between the motor control and main control inform customer unit will need new motor control customer does not want to fix at this time job complete; ordrng 1 ()
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 W11092686e file#7728102157 see you in a couple days thank you for not dropping my head off yeah I do best canon and I’ll do the same thing if I will get stuck fixing it I’ve got my tees and hardware hopefully the next time the next time if that’s OK welcome; ordrng 1 W11457241 (Pan) and 1 W11087438 (Evap fan asbl) and 1 W10695459 (Light)
MICROWAVE WHIRLPOOL KOCE500ESS08 7728100275 customer is having problems with things cooking too slow and temperature being too low after checking unit found it was heating about 10° low I did calibrate up about 10° I did show customer how to make calibration I also called into tech line to document they were unable to find documentation for a user manual for this customer
N/A N/A n/a Unit has bad oven control board part; ordrng 1 8186393 (Oven control)
REFRIGERATOR KITCHENAID KRFC704FPS03 Replaced evap fan asbl unit is now working to spec job complete
RANGE WHIRLPOOL WFE510S0HS1 You push the start knob defective sending new knob direct to customer job complete; ordrng 1 DSWPW10565871 (Direct ship knob)
RANGE WHIRLPOOL WFE505W0HS1 Cooktop elements were shorted out from roaches control board also shorted from roaches informed customer this was not covered job complete
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Defrosted replaced evaporator fan assembly unit is now working to spec job complete