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for Gainesville, GA
Evelyn - Gainesville, GA
Leila - Gainesville, GA
Mike - Gainesville, GA
Excellent diagnosis and repair
Mill - Gainesville, GA
Anna - Gainesville, GA
pleased with how Tyler handled our problem
Phil - Gainesville, GA
Taylor - Gainesville, GA
Excellent service in a record time
Evelyn - Gainesville, GA
Joshua is always professional and polite. His work is top notch. Joshua was able to answer my questions and concerns! Thank you
Bricelda - Gainesville, GA
Folsom - Gainesville, GA
Bonnie - Gainesville, GA
Prompt and found the problem very quick. Josh was very courteous.
Evan - Gainesville, GA
He did a good job
Courtney - Gainesville, GA
He was on-time, friendly, and knowledgeable.
Edward - Gainesville, GA
Mike - Gainesville, GA
Yvonne - Gainesville, GA
Paul - Gainesville, GA
Jeanene - Gainesville, GA
Warranty work on KitchenAid oven
Brad - Gainesville, GA
The Flamingo techs (Josh and Tyler) were prompt and polite. They repaired our appliance under the warranty and so far it has worked fine (it's only been a week or so). One of the techs told us that our unit was not repairable, which set off a whole separate issue with the manufacturer (I don't recommend buying anything from KitchenAid or Whirlpool). Additionally, the replacement parts arrived damaged (twice) which delayed the repair (a manufacturer issue, not Flamingo's fault). Otherwise, the service was fine.
This is the 2nd time our service rep has helped us - great service
Maria - Gainesville, GA
Rebecca - Gainesville, GA
WONDERFUL!!! Soooo HELPFUL and INFORMATIVE!!
Awesome job nice person !!
Sergio - Gainesville, GA
Quick and fast well educated person great customer service !!
Barbara - Gainesville, GA
Tech was very courteous and professional. Knew what he was doing.
Ruth - Gainesville, GA
Joshua did a very good job fixing the diode that was affecting the lights in our refrigerator.
Alan - Gainesville, GA
Tyler was excellent. Knowledgeable & professional. A+++
Mac - Gainesville, GA
Joshua came in, diagnosed the problem, ordered the part, part came in, Joshua came back, installed the part, appliance works! That's it in a nutshell.
Mckemie - Gainesville, GA
Tyler provided excellent service in a professional and courteous manner.
Great service, very professional
James - Gainesville, GA
Very professional from the initial call letting me know that he would be here in 20 minutes. Addressed the problem, fixed on spot, and had a smile the whole time. Just a great experience all around. During these times wore a mask, shoe covers, and gloves to ensure protection of everyone in house. Can't say enough about Tyler and Flamingo.
OVEN WHIRLPOOL WOS51EC0HS01 Unit has code for upper fan motor I did a factory reset and was able to turn the fan on dearing diagnostic but is still giving failure code ordered fan motor; ordrng 1 W11248652 (Blower)
ICE MACHINE KITCHENAID n/a Unit had clogged filter removed unit is now working customer should replace filter ; used 1 WPW10197428 from stock
ICE MAKER WHIRLPOOL WGI15NDXZS1 Replaced water valve cycled unit it is working to spec job complete
REFRIGERATOR KITCHENAID KRMF706ESS01 Reform door gasket inform customer if problem continues they would need a new door unit is the spec at this time job complete
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Found loose wire connection at icemaker repaired job complete
REFRIGERATOR KITCHENAID KRMF706ESS01 Cust received door with out control ordered control ; ordrng 1 WPW10769076 (Crisper control)
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Replaced icemaker customers water filter is already clogged again this is due to their well informed customer that they need to add an additional filter refrigerator is going to continue to break
OVEN WHIRLPOOL WOS51EC0HS00 File#7728760994 Cust having problem with time resetting an unit turning off and button failure unit is 2018 model that has been hooked to WiFi for update tech line was able to help with connection unit should update over next couple of days job complete
MICROWAVE WHIRLPOOL WMH54521JZ0 Replaced magnetron unit now heating job complete
ICE MAKER WHIRLPOOL GI15NDXZS1 Unit not filling with water the coil to the valve is shorted ordered part; ordrng 1 W10881366 (Valve)
LAUNDRY WHIRLPOOL WTW7120HW0 Cust having problem washing single items. Informed Cust on how unit balance loads as to how to load it for best results ran diagnostic no codes besides off balance ran diagnostic test unit is to spec job complete
DISHWASHER WHIRLPOOL WDT730PAHZ0 Unit not working because no negative is coming to the unit I showed customer if you plugged it into extension cord unit would work no problem found with unit is a problem with home wiring job complete
DRYER - ELECTRIC WHIRLPOOL MEDC465HW0 Unit is working to spec I think drying problem was from close being to wet from washer problem job complete
DISHWASHER WHIRLPOOL WDF330PAHS3 Unit has bad sump 4/3 code ordered sump; ordrng 1 W11025157 (Sump)
WASHER WHIRLPOOL MVWC565FW2 Found F8E1 code long fill or no fill drain hose was too low allowing water to siphon out I did raise hose explain to customer it would be a good idea to fasten it to the wall ran full diagnostic and re-calibration unit is working to spec at this time job complete
WASHER WHIRLPOOL WFW6620HC0 Replace load and go dispenser housing per service flash unit is working the steak this time job complete
DISHWASHER MAYTAG MDB4949SHZ0 Found that pump that previous technician had installed did not have the top filter recirculation grate snapped in place causing spray arm not to move repaired from full diagnostic unit is working to spec at this time job complete
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Ram full diagnostic found no abnormal noise I did remove some pieces of tape from the back of the unit suggested to customer to make a video next time and to remove the objects off of the top of the fridge unit is at normal sound level job complete
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Found loose wire connection to defrost heater unit also over loaded defrosted unit is now working to spec job complete
RANGE WHIRLPOOL KFEG500ESS3 Replaced terminal block customer will replace cord
WASHER MAYTAG MHW6630HC0 When customer was using unit rear drain hose came off of unit. Per whirlpool I went out and remove the part that caused the problem remove drain pipe took pictures of damage left part with customer job complete
COOKTOP JENN-AIR JIC4536XS00 Unit not turning on b/c shorted pig tail fixed in diagnostic job complete
REFRIGERATOR WHIRLPOOL WRF736SDAM14 New icemaker will not go all the way through harvest books to be jammed ordering new icemaker; ordrng 1 W11294907 (Ice maker)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 Unit working at times that sometimes not worth a job for customers going to put my ice cream in the freezer and some water in the fridge raider for proper testing next time; ordrng 1 W11353813 (Pcb)
N/A N/A MDB8969SDM3 Spoon melted to element removed ran full diagnostic unit is working well informed they should run som cleaner thru the unit maybe whips out by hand to help with smell job complete
REFRIGERATOR KITCHENAID KRFF507HPS00 Repaired fridge upper rear left roof light unit is now working to spec job complete
MICROWAVE JENN-AIR JMW2430DS01 Unit needs UIB also ordered control informed if they end up needing control price will go up; ordrng 1 W10887855 (Uib) and 1 W11179310 (Pcb)
MICROWAVE WHIRLPOOL WMH54521JZ0 Unit has bad pcb an magtube ordered parts; ordrng 1 W10818686 (Magtube) and 1 W11383756 (Pcb)
RANGE WHIRLPOOL KFEG500ESS3 Unit has shorted terminal block b/c loose cord Cust will get cord ordered block; ordrng 1 WPW10245259 (Terminal block)
WASHER AMANA NFW5800HW0 User interface was nonresponsive I was able to put the unit in the diagnostic and it is now working job complete
N/A N/A DU1300XTVQ5 file#7728 unit has roach infestation which has shorted control panel and touch panel Took pictures this is not covered called into American home shield phone number and had notes made job complete
MICROWAVE KITCHENAID KMHC319EBL0 "Replaced upper an lower door switchs unit is working to spec job complete ; ordrng 1 W10269460 (Switch), used 1 W10727360 (Switch) from stock"
DISHWASHER MAYTAG MDB4949SHZ0 Replaced Trimity sensor and repaired wiring harness problem at some pump and air control unit is now washing and working to spec job complete
WASHER MAYTAG MVWB835DW4 Replaced lid unit now working to spec job complete
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Unit is operating as designed customer did not sign due to covid19 q1n q2n
REFRIGERATOR WHIRLPOOL WRT311FZDM01 Remove clog from icemaker fill tube cycled unit is not leaking at this time job complete
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 W11088559 file#7728645403; ordrng 1 W11088559 (Ice maker)
WASHER WHIRLPOOL MVWB450WQ2 Replaced tub bearing assembly and hub ran full diagnostic unit is working to spec at this time job complete
REFRIGERATOR KITCHENAID KBFC42FSS00 Unit has frozen evap drain unit would need drain heater customer did not sign due to covid19 q1n q2n
WASHER WHIRLPOOL WFW75HEFW0UNIT Replace pump ran full diagnostic no leaks found inform customer to keep an eye on the unit the first time or two that they run it unit is working to spec at this time job complete