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for Fayetteville, GA
Robert - Fayetteville, GA
Ray - Fayetteville, GA
Cathy - Fayetteville, GA
Miguel kept me well advised on my service call and his time of arrival. Cathy Recker
friendly and knowledgeable
Wayne - Fayetteville, GA
Dennis was friendly and gave us and honest opinion and overall analysis of our washing machine problem. He kept in touch to let us know his time of arrival too!
Friendly, Courteous, Effective Service
Steve - Fayetteville, GA
David Jones successfully diagnosed and corrected the problems with our dishwasher. He was pleasant, courteous, and communicated very well throughout the process.
Rosemary - Fayetteville, GA
Kris - Fayetteville, GA
Tech has been out 3 times so far and ice maker still not working. He’s a nice fellow and respectful but really want to stop buying bags of ice. Hopefully the 4th time is the charm
Dennis Jones Best Technician!
Leilani - Fayetteville, GA
Lashantice - Fayetteville, GA
Kirstin - Fayetteville, GA
Repair arranged through Sears under warranty. Very satisfied with the service.
Paul - Fayetteville, GA
Great service. Courteous, on time, explained everything. Very pleased.
Margaret - Fayetteville, GA
My experience was great.
Gina - Fayetteville, GA
Bryan - Fayetteville, GA
Friendly, professional, timely
Daniel - Fayetteville, GA
Right on time for both appointments and best of all, it was covered by warranty.
"Great Quality Service from Awesome People"
Connie - Fayetteville, GA
Very reliable...received call & email night before scheduled service, technician called when on the way. David worked hard to get my fridge back up and running.
Gloria Harvey - Fayetteville, GA
Great guy, great service
Gina - Fayetteville, GA
Elisa was not only professional but courteous, knowledgeable and all around amazing
Izetta - Fayetteville, GA
Great service kind considered explained the repairs as he completed them
Martha - Fayetteville, GA
Excellent Repairperson! The Best
Cynthia - Fayetteville, GA
Adam - Fayetteville, GA
Very professional, did a great job fixing our issue.
Great customer service!
Nan - Fayetteville, GA
Derek was timely, friendly and very knowledgeable. He quickly assessed the problem and offered repairs options.
Dorothy - Fayetteville, GA
This is how customer service should be. From start to finish I felt like a valued customer. Everything was explained and everything was put back exactly how she found it. She even cleaned some dust out from underneath that wasn't part of her job.
Doris - Fayetteville, GA
Dennis was here in a timely manner based on window given the day before. Quickly found the issue with our non-functioning KitchenAid downdraft vent system. My rottweiler didn’t even growl at him. Price wasn’t too bad. Thanks
Dale - Fayetteville, GA
Dennis is efficient knowledgeable and friendly
Claire - Fayetteville, GA
Dennis was awesome!! So informative, helpful and kind.
Sharon - Fayetteville, GA
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "inspected unit and customer complaint of unit freezing in fresh food section, please order ice maker kit including harness, and damper control, reschedule for 8/21/19; ordrng 1 W10882923 (icemaker) and 1 WPW10196393 (damper control assy)"
ICE MAKER KITCHENAID KUIX305ESS1 installed valve unit check all okay
REFRIGERATOR KITCHENAID KRMF706ESS01 installed pantry UI and pantry ui harness unit check all okay
WASHER MAYTAG MVWB835DC3 "inspected unti and customer complaint of unit inop, found stored fault of f6 e2 comm error, please order main and console, reschedule for 8/21/19; ordrng 1 W11120178 (console) and 1 W11170706 (cntrl-elec)"
REFRIGERATOR KITCHENAID KRFC604FSS01 "installed new door uib, rechecked unit all ok KLIFG00APL1"
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "installed switches in freezer, rechecked unit all ok"
COOKTOP - ELECT KITCHENAID KECC604BBL00 "inspected unit and customer complaint of units left front burner not cooking well, found switch loose, tightened switch, unit is all ok"
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Customer complaint unit not shutting off Found F6E0 giving communication error order control and UI together; ordrng 1 W11356990 (harness) and 1 W11261165 (cntrl-elec) and 1 W11299279 (console)
REFRIGERATOR WHIRLPOOL KSSC42QMS01 Customer complaint unit leaking Found unit to be leaking from icemkaer water line causing unit to leak on floor unit will need icemaker water line; ordrng 1 WP2188786 (valve-inlt) and 1 W10823511 (tube-water)
WASHER WHIRLPOOL WTW7300DW1 replaced control and console and ran washer in calibration and diagnostics no codes and washer is now operating as designed
REFRIGERATOR AMANA ASI2575GRB00 replaced filter housing and filter test unit and unit is now operating as designed
REFRIGERATOR AMANA ASI2575GRB00 found fliter stuck in housing unable to remove filter needs new filter and housing orderd parts listed return visit is needed advised customer to keep items away from damper in top left corner to prevent freezing around damper; ordrng 1 EDR1RXD1 (filter) and 1 W11172791 (filter housing)
WASHER WHIRLPOOL WTW7300DW1 found codes f8e1 long fill f2e1 ui stuck button f6e2 lost communication between ui and control unit needs new ui and control parts covered under scode as per mt db ordered parts listed return visit is needed ordrng 1 W10812422 (control) and 1 W11102318 (console)
WASHER WHIRLPOOL WTW4950XW3 "inspected unit customer complaint of unit not completing cycles, clothes wet at end of cycle, found following faults f7e5 shifter fault f7e6 motor fault. started test cycle unit filled then started clicking, unit will need gearcase pulley belt and actuator, customer declined est."
DRYER - ELECTRIC WHIRLPOOL WED85HEFC1 installed control and panel unit check all okay
WASHER-FRONT LOA WHIRLPOOL WFW5620HW0 "inspected unit and customer complaint of unit not balancing, found 2 rear legs in need of adjustment after placement of drip pan. adjusted rear legs, rechecked unit all ok"
WASHER MAYTAG MVWB835DW4 "installed drain pump, rechecked unit all ok"
WASHER WHIRLPOOL WFW5620HW0 Helper tech for 21
DISHWASHER KITCHENAID KUDE60FXWH4 installed drin hoses unit check all okay
DRYER WHIRLPOOL WED5620HW Customer complaint unit making noise Found unit has loose venting reconnected venting unit check all okay FCC
REFRIGERATOR WHIRLPOOL KSCS25INBL00 "inspected unit and customer complaint of unit leaking, found unit leaking from filter inlet tube, please order and reschedule for 8/14/19; ordrng 1 8201597 (tube-water)"
DISHWASHER KITCHENAID KUDE60FXWH4 Customer complaint unit not draining Found unit has built up debris and cannot clear from line and check valve is leaking water back into unit ordering drain line; ordrng 1 3385556 (drain hose) and 1 WPW10195751 (hose-drain)
WASHER MAYTAG MVWB835DW3 "installed new lid lock adjusted top of unit to meet lock assy, rechecked unit currently starting cycles and locking filling, and agitating, unit checks all ok"
WASHER WHIRLPOOL WFW5620HW0 "inspected unit and cusotmer complaint of unit leaking and not balanced, found unit to have faulty leveling legs, no current leaks at this time. please reschedule for 8/13 with 2 ccs and helper; ordrng 4 W10888529 (feet-lvlng)s and 4 WP3359452 (nut)s and 1 2man (2 man)"
REFRIGERATOR WHIRLPOOL WRT134TFDB00 "inspected unit and customer complaint of unit not making ice, found ice maker fingers in a bind on ejectors, replaced ice maker cycled unit, no water output, also found water supply shut off to unit, replaced ice maker and turned water on cycle unit, unit complated cycle and called for water. ; used 1 4317943 (ICEMAKER) from stock"
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 "pre previous tech ordering switches, reschedule for 8/14/19; ordrng 1 W10847849 (switch) and 1 W11123943 (switch)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "inspected unit and customer complaint of units freezer light not working, found freezer door switch frozen, cleared ice from switch, reinstalled bulb rechecked unit all ok"
WASHER MAYTAG MVWB835DW4 "inpsected unit and customer complaint of unit not draining again, unit will need new pump and control, please order and reschedule for 8/13/19; ordrng 1 W10876600 (drain pump) and 1 W11170706 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS311SDHW01 "unit had blockage in water delivery tube, cleared blockage cycled unit until ice mould filled with water, unit checks all ok"
COOKTOP WHIRLPOOL WCG55US6HS00 "replaced manifold ,spark module, and lp kit test unit and cook top is now operating as showed customer unitis now operating as designed"
DRYER WHIRLPOOL WED8500DC4 installed bracket and clamp unit check all okay
REFRIGERATOR KITCHENAID KRFF707ESS01 "installed ff and rf evap harness, and crisper control, rechecked unit all ok"
WASHER WHIRLPOOL LA8580XWW2 replaced timer and testwasher and washer is now operating as designed showed customer unit is now operating as designed
REFRIGERATOR KITCHENAID KRFC604FSS01 "inspected unit and customer complaint of unit freezing in fresh food section, uib is constantly returning to 33 deg. max cool is not selected, raised temp to 37, closed door unit returned to 33 deg. please order uib door. please order expart, reschedule for 8/14/19; schdld next appmnt for 8/14 WED !"
WASHER MAYTAG MVWB835DW3 "installed new uib and control, rechecked unit all ok"
COMPACTOR KITCHENAID KUCP02IRBL1 Customer complaint unit on switch not springing back Found unit will need new on/off switch Installed switch unit check all okayFCC
RANGE WHIRLPOOL KEMS377DBL6 installed door hinges unit check all okay
COOKTOP WHIRLPOOL WCG55US6HS00 found manifold center stem stuck and low spark from spark module also found burner flames very high due to unit not being converted for lp ordered parts listed return visit is needed; ordrng 1 W10594396 (manifold) and 1 WPW10475149 (spark module) and 1 W11205318 (lp kit)
REFRIGERATOR KITCHENAID KRFF707ESS01 "inspected unit and customer complaint of unit not cooling well, noticed crisper control faulty, along with major ice build up on fresh food and freezer evap, please order both thermister kits and control reschedule for 8/5/19; ordrng 1 W11033168 (harns-wire ff) and 1 W11048824 (cover) and 1 W11032800 (motor-evap)"
REFRIGERATOR WHIRLPOOL KSSS42QKB00 "Customer complaint unit not bringin in water to icemaker \'Found water tube frozen up cleared ice and put unit into harvest mode, icemaker pulled water in and checked to excess water unit check all okay"