Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Fayetteville, GA
Technician was good. Customer service not so good.
Gary - Fayetteville, GA
Parts needed were not available. After I secured the authorized Whirlpool parts(same day as tech came out) Was told that a tech would not be able to install them until (5)five days later. Very unhappy with no fridge this long!
I am very pleased with the repairs and the manner with which communication was handled.
Sharon - Fayetteville, GA
showed up on time and fixed the problem
Michael - Fayetteville, GA
Stephanie - Fayetteville, GA
David was very professional. He completely listened to my description of the problem and worked to find the source of the problem.
Charles - Fayetteville, GA
I can't say enough about our techinton, she was extremely professional and equally knowledgeable totally blew us away.
Pamela - Fayetteville, GA
Elisa was the best! very friendly very professional and gave me some great advice about taking care of my refrigerator. kudos to your company for hiring her!👍
Professional and Great Experience
Jason - Fayetteville, GA
Top notch service
Flamingo Service: punctual!!
Mark - Fayetteville, GA
Robert - Fayetteville, GA
Ray - Fayetteville, GA
Cathy - Fayetteville, GA
Miguel kept me well advised on my service call and his time of arrival. Cathy Recker
friendly and knowledgeable
Wayne - Fayetteville, GA
Dennis was friendly and gave us and honest opinion and overall analysis of our washing machine problem. He kept in touch to let us know his time of arrival too!
Friendly, Courteous, Effective Service
Steve - Fayetteville, GA
David Jones successfully diagnosed and corrected the problems with our dishwasher. He was pleasant, courteous, and communicated very well throughout the process.
Rosemary - Fayetteville, GA
Kris - Fayetteville, GA
Tech has been out 3 times so far and ice maker still not working. He’s a nice fellow and respectful but really want to stop buying bags of ice. Hopefully the 4th time is the charm
Dennis Jones Best Technician!
Leilani - Fayetteville, GA
Lashantice - Fayetteville, GA
Kirstin - Fayetteville, GA
Repair arranged through Sears under warranty. Very satisfied with the service.
Paul - Fayetteville, GA
Great service. Courteous, on time, explained everything. Very pleased.
Margaret - Fayetteville, GA
My experience was great.
Gina - Fayetteville, GA
Bryan - Fayetteville, GA
Friendly, professional, timely
Daniel - Fayetteville, GA
Right on time for both appointments and best of all, it was covered by warranty.
"Great Quality Service from Awesome People"
Connie - Fayetteville, GA
Very reliable...received call & email night before scheduled service, technician called when on the way. David worked hard to get my fridge back up and running.
Gloria Harvey - Fayetteville, GA
Great guy, great service
Gina - Fayetteville, GA
Elisa was not only professional but courteous, knowledgeable and all around amazing
Izetta - Fayetteville, GA
Great service kind considered explained the repairs as he completed them
Martha - Fayetteville, GA
REFRIGERATOR KITCHENAID KRFC704FPS03 "installed new heated water line, in unit, rechecked unit all ok"
DISHWASHER WHIRLPOOL WDF331PAHB0 "inspected unit and customer complaint of unit leaking, found unit to have faulty sump assy, please order and reschedule for 10/21/19; ordrng 1 W11025157 (pump&motor)"
DRYER WHIRLPOOL MEDX655DW1 Customer complaint unit giving eletrical odor Found customer was smelling heating element due to venting becoming disconnected reconnected venting and tested unit and rechecked connectons unit check all okay FCC
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 found filter not push in all the way stoping water flow installed filter the correct way and unit is now operating as designed ran test 25 and found icemaker fill tube frozen defrost fill tube and icemaker filled right away showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL WRS973CIDMOO gasket coming out please reorder; ordrng 1 LW10744163 (dor-fip)
REFRIGERATOR AMANA ART106TFDB01 "installed new jszz board, rechecked unit all ok"
DISHWASHER WHIRLPOOL WDF730PAYM6 installed wash motor unit check all okay
REFRIGERATOR JENN-AIR JS42PPDUDB02 installed pad chute door and motor unit check all okay
DISHWASHER KITCHENAID KDFE104HPS0 Customer complaint unit dispenser not working Found dispenser push button is broken installed dispenser unit check all okay FCC
REFRIGERATOR KITCHENAID KRFC704FPS03 "inspected unit and customer complaint of unit not making ice, found blue wire from liner to water liner heater cut, please order heated water line and ice maker, reschedule for 10/17/19; ordrng 1 W11366500 (heated water line) and 1 W11115534 (icemaker)"
REFRIGERATOR AMANA ART106TFDB01 "inspected unit and customer complaint of units freezer getting stuck in defrost mode, compressor not returning to service mode after defrost is completed. please order Jazz board, reschedule for 10/16/19; ordrng 1 4388931 (timer,defrost adapt)"
REFRIGERATOR WHIRLPOOL KSCS25INBL00 replaced water line and test unit no leaks unit is now operating as designed
MICROWAVE KITCHENAID KOCE500ESS05 found top and middle rack bowed in the middle unit needs new racks ordered parts listed retrun visit is needed; ordrng 2 WPW10554526 (oven rack)s
DISHWASHER WHIRLPOOL WDF730PAYM6 Customer complaint unit not washing Found unit has bad wash motor covering motor under scode; ordrng 1 WPW10482482 (washmotor)
WASHER MAYTAG MVWC565FW1 replaced lid lock and ran washer through calibration and diagnostics no codes and washer is now operating as designed
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced icemaker and adapter test icemaker and unit is now operating as designed advised customer to give unit atleast 24 hours to produce a full bin of ice
WASHER WHIRLPOOL WFW5620HW0 test unit and washer is now operating as designed unit was unleveled causing unit to shake leveled unit and unit is now operating as designed showed customer unit is now operating as designed
REFRIGERATOR KITCHENAID KRMF706ESS01 ran test 56 and got code e2 lost position ran test 59 and reset icemaker position and unit would not go into position unit needs new icemaker and adapter ordered parts listed return visit is needed; ordrng 1 W10864519 (adapter) and 1 W11294907 (icemaker)
COOKTOP WHIRLPOOL WCG51US0DS00 Customer complaint unit not igniting Found unit has broken knob and is no longer turning gas valve Ordering knob please direct ship to customer; ordrng 1 DSWPW10646805 (knob)
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 Customer complaint unit still having same issuses Called techline spoke with kurt stated to turn wifi off and check for proper use to have customer check back SR# 7726067675
FREEZER WHIRLPOOL WRF989SDAM00 Custoemr complaint unit not cooling Found Service Pointer #: W10666205Cstating to replace evap and compressor Charge parts and labor for the Sealed System repair to Special Project S71233; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)
WASHER-TOP LOAD MAYTAG MVWC565FW1 washer clicking not sarting cycle/found f5e2 error/new lid lock ordered; ordrng 1 W11307244 (latch)
DRYER WHIRLPOOL WED8500DC4 installed shafts hex nut and roller kit unit check all okay
REFRIGERATOR MAYTAG MFI2569YEM0 FRONT CONTROL HAS NO POWER AND WILL NOT PERFORM ANY FUNCTIONS UNIT NEEDS NEW FRONT CONTROL AND LV BOARD.....LV BOARD IS DISCONTINUED UNABLE TO GO FORTH WITH REPAIR ADVISED CUSTOMER TO DO RESEARCH ON PART AND IF CUSTOMER CAN LOCATE PART TO CALL BACK FOR FURTHER SERVICES CUSTOMER WOULD LIKE ESTIMATE SAVED ADVISED CUSTOMER ESTIMATES ARE GOOD FOR 30 DAYS COLLECTED SERVICE FEE OF
REFRIGERATOR WHIRLPOOL WRS331SDHM00 re installed door handle and unit is now operating as designed handle has made deep scratch on door ordered parts listed advised customer it can take up to 8 weeks for door to be delivered pics submitted into sd mobile; ordrng 1 LW10912313 (rc door ss)
REFRIGERATOR WHIRLPOOL GI5FVAXVQ00 REPLACED START DEVICE AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED SET TEMPS TO RECOMMENDED SETTINGS
DRYER WHIRLPOOL WED5620HW0 Customer complaint unit no drying properly Found unit has very long venting and lint built up on door explained to customer on getting a vent booster to help with venting unit check all okay FCCcalled partner team Autho#WMF1TMENL2
REFRIGERATOR JENN-AIR JS42PPDUDB02 Customer complaint ice pad is weak and ice door came off Found ice pad is weak and ice door motor bracket is broken and no longer hold ice door; ordrng 1 WPW10546285 (motor) and 1 WP2180353 (door-chute) and 1 W10133603 (pad)
DISHWASHER WHIRLPOOL WDF331PAHS0 "inspected unit and customer cimplaint of unit not draining, found unit operating as designed, unit checks all ok"
REFRIGERATOR WHIRLPOOL WRS331SDHM00 Customer complaint unit ice bin is damaged Found unit will need ice bin please direct ship bin to customer unit check all okay FCC; ordrng 1 DSWPW10558424 (ice-contnr)
REFRIGERATOR WHIRLPOOL WRS325FDAW02 found ice clumped together advised customer to dump ice bin atleast 1x every 2 weeks and let unit create new ice to prevent ice clumping together unit is operating as designed
REFRIGERATOR KITCHENAID KBFC42FTS02 replaced main control and unit power up right away compressor and ui both working now showed customer unit is now operating as designed set unit temps to recomended temps and advised customer to give unit atleast 24 hours for proper cooling temps before loading unit collected remaining balance of
MICROWAVE WHIRLPOOL WOCA7EC0HZ00 installed sensor unit check all okay
REFRIGERATOR WHIRLPOOL GI5FVAXVQ00 found start device burned out needs parts listed return visit is needed collected full amount of ; ordrng 1 WPW10197428 (start device)
WASHER WHIRLPOOL WFW5620HW0 Helper tech 21
WASHER WHIRLPOOL WFW5620HW0 "uninstalled dryer and removed unit from closet, found cold water turned off to unit, retested unit all ok"
DRYER WHIRLPOOL WED5620HW0 "inspected unit and customer complint of unit having long dry times, found duct work crimped and duct work is at 45 ft long, unit will need vent booster installed for proper venting."
REFRIGERATOR KITCHENAID KBFC42FTS02 replaced ui and unit is still flashing called techline and was advised to change main control ordered parts listed return visit will be needed removed new user interface and will use on return visit will collect return visit; ordrng 1 W10802701 (control elect)
REFRIGERATOR WHIRLPOOL WRF990SLAM01 "replaced evap fan ,wire harness with thermistor and damper set unit temps to recommended settings and unit is now operating as designed"
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "customer complaint is that the ice maker dispenser doesn,t dispense any ice. Found that the ice was stuck together because ice maker was not used for some times and when she was trying to dispense ice, the ice bucket was cracked because of the frozen stuck clumps of ice. Please Direct Ship bin to customer; ordrng 1 DSWPW10558423 (ice-contnr)"