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for Ellenwood, GA
Richard - Ellenwood, GA
The tech resolved my problem in a timely manner
Ed - Ellenwood, GA
Quick scheduling & confirmation , Technician called otw as promised.
Malcolm - Ellenwood, GA
Home oven repair
Jairus - Ellenwood, GA
Jane - Ellenwood, GA
Bernard - Ellenwood, GA
Professional and efficient
Bernard - Ellenwood, GA
Elisa did a great job. She was very professional. Everything was done in a timely manner. She throughly explained what was replaced and fixed. She was also very pleasant.
Irene - Ellenwood, GA
Great service. The person who came to our house has excellent customer service skills. He answered every question that I asked him.
Robert - Ellenwood, GA
Bryan was very prompt and explained my situation thoroughly. The service was fast and professional.
The service tech was nice
Steven - Ellenwood, GA
Bryan is diligent about calling and works quickly and well. Unfortunately we are getting to know Bryan too well after seeing him 6 times in 3 months. He has done what the manufacturer has instructed him to do but it has not solved our issue so far. Fingers crossed we do not have to welcome this nice young man into our house for a 7yh and 8th time.
Linda - Ellenwood, GA
Bryan was very professional
Very Professional and likable
Steven - Ellenwood, GA
Bryan, was our service man on both calls. Initially to see what the problem was and order parts and then to come out and perform the repairs. He was extremely courteous and professional and did the work quickly and cleanly. My only big issue through the entire process was communication with the company. Their systems put everything on the customer to keep up with the order and scheduling.
Buretta - Ellenwood, GA
Nikjovnia - Ellenwood, GA
Awesone customer service
Bernard - Ellenwood, GA
Excellent and great service your team moves and operates in Excellence and that’s the way it’s supposed to be (Great Job)
Arthur - Ellenwood, GA
Danielle - Ellenwood, GA
Tunya - Ellenwood, GA
Angela - Ellenwood, GA
The dishwasher still doesn't dry the dishes. The tech was okay and explained things. But the Whrlpool dishwasher still doesn't work. I don't think it has nothing to do the company just a bad dishwasher. How do I get a replacement. Water remain on all the dishes, its like no heat.
Arnita - Ellenwood, GA
Harriete - Ellenwood, GA
Great service. Made sure that my range was working properly before leaving the premises. Showed that he cared by checking it more than once.
Brenda - Ellenwood, GA
technician was very professional and courteous. He explained some oven features that I was not aware of.
Carl - Ellenwood, GA
Gari - Ellenwood, GA
Harlan - Ellenwood, GA
Great service. Horace was very professional and explained our issue well.
Kristen - Ellenwood, GA
Debra - Ellenwood, GA
Too expensive! Cost of visit and services should be posted and clearly visible to customers. The cost of visit, plus parts, and labor would’ve cost me darn near $600!!! Therefore, I purchased a new washer!!!
DISHWASHER WHIRLPOOL WDF330PAHS3 "Found knock out plug on garbage disposal still in. Knocked plug out and tested drain. Unit now drains. Diagnostics passed all test. Unit now working as it should. Q1,Q2,Q3-no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR AMANA ART308FFDM03 Replaced compressor and drier. spoke to Chris techline advised to open both sides during vaccum and charge then see what happens. file # 7727444602 tubing adapter kit (robin air) isolate restriction. Unable to fix leak at access stub. Acetalyn tank ran out.; schdld next appmnt for 3/27 FRI !
REFRIGERATOR AMANA ART308FFDM03 Customer complained the fridge stopped cooling. Found there was a rolling restriction in the sealed system. Removed and replaced the filter dryer and flushed the system with nitrogen. Vaccumed system and charged to 3.7 ounces 134. Powered up fridge and it got a good frost pattern. Pressures held at -2 low side and 100 high side. Customer did not sign due to Coronavirus precautions. Q1:N Q2:N AND Q3:N.
REFRIGERATOR AMANA ART308FFDM03 "Complaint of no cool. Found start device clicking. Replaced start device and capcitor. Unit still clicking. New compressor needed.; ordrng 1 W11092625 (compressor) and 1 SSTech (SS Tech) and 1 WPW10143759 (DRIER-UV), pckd up 1 WPW10662129 (capacitor) and 1 W11092533 (start-dev)"
RANGE-GAS WHIRLPOOL WFG505M0BS3 Replaced all valves and door gasket. Tested no signs of leaks and unit is working as it should.
RANGE-GAS WHIRLPOOL WFG505M0BS3 Complaint of gasket and knobs not working properly. Found valves bent and knob broken. Gasket torn near the bottom of oven cavity.; ordrng 2 W10814916 (valve-brnr (left and right front))s and 1 W10861716 (valve-brnr (center)) and 1 WPW10535778 (gaskt-door) and 1 WPW10339442 (knob)
REFRIGERATOR AMANA ART308FFDM03 Installed new drier. Found unit to have restriction. Unable to locate restriction.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer) and 1 SSTech (SS Tech)
REFRIGERATOR AMANA ART308FFDM03 "Installed compressor, evaporator, drier and charged with 3.7 ounce r134a"
OTR MICROWAVE AMANA AMV2307PFB2 Installed new magnetron and tested unit now working as it should.
DISHWASHER WHIRLPOOL DU1055XTSS3 Installed new control and drain pump. Tested and unit is working as it should. No leaks detected.
OVEN WHIRLPOOL WFG320M0BS3 Customer declined service says whirlpool should cover repair and is going to contact them.
REFRIGERATOR AMANA ART308FFDM03 Complaint of not cooling. Unable to find leak. Evaporator and condensor fans working. No frost pattern Gaskets are properly sealed.; ordrng 1 SSTech (SS Tech) and 1 WPW10143759 (DRIER-UV) and 1 W10836706 (evaporator) and 1 W11092625 (compressor)
REFRIGERATOR AMANA ART308FFDM03 "Installed new compressor, evaporator, and uv drier. No leak or restriction detected. Charged with 3.7 ounce R134A."
DRYER MAYTAG MED3500FW0 "Complaint of no heat. Found element with no continuity. Installed new element, and cutoff. Tested and unit now heats as it should."
REFRIGERATOR AMANA ART308FFDM03 "Installed new evaporator and filter dryer. Cleaned all joints and and tested for any leaks, none found. Vacuumed and charged to 3.7 P.S.I. Powered up fridge and pressures went to 0 on the low side and 135 on the high side for 10 minutes. Fridge got good frost patter, working as designed."
N/A N/A ED5JHEXTQ00 "Installed new water line fitting, connector and filter. Unit now ready for use. No leaks detected."
WASHER MAYTAG MVWB955FW1 F7E9 F0E5 F6E2 Cleared error codes. Unit will agitate but not spin. Spoke with Kevin techline file # 7727292352 rotated basket by hand and freed it up. Rand diagnostics and unit passed all tests.
REFRIGERATOR AMANA ART308FFDM03 # AP17200APL1 Found compressor running but no frost pattern on evaporator.; ordrng 1 WPW10143759 (DRIER-UV) and 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 SSTech (SS Tech)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new cover and icemaker. Advised customer to allow several hours for unit to make ice.
N/A N/A EED4400WQ0 Complaint of long dry times. Found air flow restricted. Advised customer to have venting leading outside cleaned.
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Complaint of not dispensing water. Found water line pinched behind unit. Unpinched line and tested unit now working as it should.
N/A N/A DU1055XTSS3 "Replaced control, control panel, and dispenser. Tested and unit shuts down after it fills with water. Spoke with Dave techline file # 7727216380 advised to check 2 light blue wires on pump and motor and if ok change pump and motor. Unit will need pump and motor.; ordrng 1 WPW10780877 (pump&motor)"
WASHER AMANA NTW4610YQ0 Complaint of banging and clacking noise. Spoke with Adrian techline file # 7727219267 Pushed basket down and tub bounced 3 to 4 times. Advised to replaced suspension.; ordrng 1 W10780048 (suspension)
WASHER MAYTAG MAV3855AWW Complaint of not spining. Found belt and pully turning but not engaging basket. Spun and rocked basket by hand. Ran with small water setting 3 times and basket is now spining as it should.
WASHER MAYTAG MAV3855AWW Complaint of loud roar while in use. Parts needed for repair no longer available. Spoke with Katheenafile # 7727159632 Advised customer someone will contact them within 6 business days
RANGE WHIRLPOOL WFE505W0HZ1 Complaint of oven not working. Found terminal faulty and connection burnt. Installed new terminal block and removed burnt connection. Tested and unit is now working as it should.
REFRIGERATOR AMANA ART308FFDM03 Found unit has a rolling resttriction in the evaporator. New evaporator needed.; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (DRIER-UV)
N/A N/A DU1055XTSS3 Complaint of light blinking but not starting. Found door latches but UI start button not responding. Unit will need new control and UI.; ordrng 1 WPW10084142 (cntrl-elec) and 1 WPW10021710 (panel-cntl)
MICROWAVE JENN-AIR JMV9196CS1 "Replaced both interlocks, cams, and springs. Tested several times and unit is working as it should."
STOVE - ELEC WHIRLPOOL WFE520S0FS1 DOOR NOT CLOSING LEVELED UNIT & TESTED ISSUE CORRECTED
REFRIGERATOR AMANA ART308FFDM03 Found drier leaking. Installed new drier. Charged with 3.7 ouce R134a.; used 1 W10143759 (
WASHER WHIRLPOOL WFW5090GW Replaced latch. Diagnostics passed all tests. Unit is now ready for use/
RANGE MAYTAG MER4320AAW Replaced thermostat and bake element. Tested and unit is now working as it should.
STOVE - ELEC WHIRLPOOL WFE520S0FS1 REPLACED DAMAGED OUTER OVEN DOOR GLASS
REFRIGERATOR AMANA ART308FFDM03 Replaced compressor and evaporator. no leaks or restricitons detected. Charged with 3.7 ounce R134A.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed new ice bin container and wire harness. Unit now dispenses ice as it should.
REFRIGERATOR AMANA ART308FFDM03 Compaint of not cooling. Found compressor cold and no frost pattern on evaporator. Fans working.; ordrng 1 W11092625 (COMPRESSOR) and 1 W10836706 (evaporator) and 1 WPW10143759 (DRIER-UV) and 1 ssTech (SS Tech)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Complaint of low ice production and not dispensing properly. Unit dispenses ice if you use crush then cube. Temperature in freezer 28 degrees.; ordrng 1 W11405276 (HARNS-WIRE) and 1 W11244434 (ice-contnr)
N/A N/A WTW4800BQ1 Complaint of agitator stripped. Found agitator stripped.; ordrng 1 WP3951744 (agitator) and 1 W10772621 (SCREW)
REFRIGERATOR WHIRLPOOL ET1MHKXMB08 not cooling found dective evap fan motor/replaced & tested chk ok