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for Ellenwood, GA
Robert - Ellenwood, GA
Bryan was very prompt and explained my situation thoroughly. The service was fast and professional.
The service tech was nice
Steven - Ellenwood, GA
Bryan is diligent about calling and works quickly and well. Unfortunately we are getting to know Bryan too well after seeing him 6 times in 3 months. He has done what the manufacturer has instructed him to do but it has not solved our issue so far. Fingers crossed we do not have to welcome this nice young man into our house for a 7yh and 8th time.
Linda - Ellenwood, GA
Bryan was very professional
Very Professional and likable
Steven - Ellenwood, GA
Bryan, was our service man on both calls. Initially to see what the problem was and order parts and then to come out and perform the repairs. He was extremely courteous and professional and did the work quickly and cleanly. My only big issue through the entire process was communication with the company. Their systems put everything on the customer to keep up with the order and scheduling.
Buretta - Ellenwood, GA
Nikjovnia - Ellenwood, GA
Awesone customer service
Bernard - Ellenwood, GA
Excellent and great service your team moves and operates in Excellence and that’s the way it’s supposed to be (Great Job)
Arthur - Ellenwood, GA
Danielle - Ellenwood, GA
Tunya - Ellenwood, GA
Angela - Ellenwood, GA
The dishwasher still doesn't dry the dishes. The tech was okay and explained things. But the Whrlpool dishwasher still doesn't work. I don't think it has nothing to do the company just a bad dishwasher. How do I get a replacement. Water remain on all the dishes, its like no heat.
Arnita - Ellenwood, GA
Harriete - Ellenwood, GA
Great service. Made sure that my range was working properly before leaving the premises. Showed that he cared by checking it more than once.
Brenda - Ellenwood, GA
technician was very professional and courteous. He explained some oven features that I was not aware of.
Carl - Ellenwood, GA
Gari - Ellenwood, GA
Harlan - Ellenwood, GA
Great service. Horace was very professional and explained our issue well.
Kristen - Ellenwood, GA
Debra - Ellenwood, GA
Too expensive! Cost of visit and services should be posted and clearly visible to customers. The cost of visit, plus parts, and labor would’ve cost me darn near $600!!! Therefore, I purchased a new washer!!!
REFRIGERATOR WHIRLPOOL WRT316SFDM01 FRIG NOT COOLING NO FROST PATTERN FOUND/PO/SS TECH NEEDED POSSIBLE INEFFICIENT COMP OR LEAK/; ordrng 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 SSTECH
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Complaint of not draining. Found drain water not exiting drain line. Disconnectect drain hose under sink and ran drain pump. Unit is draining. Ensured connection on drain line was clear and reconnected drain hose. Tested and unit is now working as it should.
VENT HOOD KITCHENAID KXD4636YSS5 #KLNRN00AL2 Replaced relay switches in motor assembly. Unit stops just shy of all the way up. Spoke with Robert techline ref # 7725608290 advised to replace motor assembly.; ordrng 1 W11187731 (motor) and 1 2man (2 man)
OTR MICROWAVE KITCHENAID KHMS2050SBL0 SHORT IN DOOR HARNESS CAUSING POWER LOSS
VENT HOOD KITCHENAID KXD4636YSS5 spoke with Austin ref # 7725567700 Advised to replace relay swithces in motor assembly parts.; ordrng 1 W11187731 (motor)
DRYER WHIRLPOOL WHD5090GW0 replaced ccu board and test dryer and dryer is now operating as deigned
DRYER MAYTAG MEDC215EW1 # MLFOL00WPL1 Complaint of upper left corner burnt. Advised customer it is normal for the metal in front of heating element to darken.
REFRIGERATOR SBS WHIRLPOOL GD5SHAXLT01 Replaced motor and tested unit is now working as it should
VENT HOOD KITCHENAID KXD4636YSS5 Complaint of having to hold button for vent hood to raise. Found switch with burnt mark on left terminal.; ordrng 1 W11230930 (SWITCH-PB)
DRYER WHIRLPOOL WHD5090GW0 found code f01 main relay failure needs new control orderd parts listed return visit is needed; ordrng 1 W11239098 (ccu)
RANGE WHIRLPOOL WFG505M0BS3 Complaint of handle loose. Tightened handle and noticed door gasket torn. Unit will need new gasket.; ordrng 1 WPW10535778 (GASKT-DOOR)
DISHWASHER KITCHENAID KUDS30IXBL0 "Check onein mid c dishwasher stop in mid cycle drain and go off.found 6-1,6-2,2-2,run test cycle unit did stop go to drain and turn off,need controls and sensor estimate declined FCC."
N/A N/A GD5SHAXLT01 NOT DESPENCING ICE/FOUND DESPENCER MOTOR NONRESPONSIVE; ordrng 1 W11170227 (motor)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Replaced icemaker and tested harvest cycle completed. Unit fills with water.
REFRIGERATOR SBS KITCHENAID KRSC503ESS00 ff evap icing over/new control ui thermistor fan & cover needed/cust declined repair
FREEZER-UPRIGHT MAYTAG MZF34X16DW00 REPLACED EVAP THERMISTOR ON PREV VISIT CUST CALL BACK STATED FREEZER HAVING SAME PROB/NEW CONTROL BOX ORDERED/CUST TO PAY DIFF BTWN THERMISTOR & NEW CONTROL BOX TOTAL DUE ON RETURN VISIT ordrng 1 W11126069 (contrl-box) and 1 WPW10384183 (thermistor)
WASHER-FRONT LOA WHIRLPOOL WFW9150WW00 NO SPIN NO DRAIN FOUND VOLTAGE TO DRAIN PUMP BUT NOT STARTING/CUST GIVEN ESTIMATE FOR NEW PUMP INSTALL/DECLINED
REFRIGERATOR AMANA ART308FFDM03 "Found unit low on freon,replace compressor and evap coil charge with 3.5 oz of freon,unit check ok extra labor#AL7S700NL2."
FREEZER-UPRIGHT MAYTAG MZF34X16DW00 FREEZER STAYING IN DEFROST TOO LONG/REPLACED DEFEC THERMISTOR
REFRIGERATOR-FD MAYTAG MFI2570FEZ07 WRONG DOOR INSTALLED IS THE REASON BINS DO NOT FIT/REPLACED RIGHTSIDE FRIG DOOR/BIN NOW FIT CORRECTLY
REFRIGERATOR-FD WHIRLPOOL WRF757SDHZ00 REPLACED BROKEN PLATE & SHELF
DISHWASHER MAYTAG MDB8989SHZ0 RINSE AID NOT DESPENCING/PRIMED DESPENCER & TESTED/ISSUE CORRECTED
FREEZER-UPRIGHT MAYTAG MZF34X16DW00 "the customer complaint is that the unit, isnt cooling properly i found that the unit thermastat in cold water 44.3 customer needs new thermastat. price 230.96 customer will play half 115.48. by card. and will pay the other half when repaired.; ordrng 1 WPW10383615 (THERMISTOR)"
REFRIGERATOR AMANA ART308FFDM03 Complaint of not cooling. Found compressor and both fans working. Freezer and fresh food compartment at room temperature. Unable to locate coolant leak.; ordrng 1 SSTECH (SS TECH) and 1 W10836706 (EVAPORATOR) and 1 W11092625 (COMPRESSOR) and 1 W10843121 (DRIER-TUBE)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Ordered wrong plate. Shelf frame bent.; ordrng 1 W11315180 (PLATE) and 1 WPW10756310 (SHELF-GLAS)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Complaint of freezer light not working and fresh food section lights dim. Replced freezer light and now lights are working as they should.; used 1 w10515057 (light) from stock
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Complaint of door not sealing. Found door hitting control in fresh food section s/w techline Steve ref # 7725187179 advised to replace top and bottom hinge, washers, and door. Customer spoke to Shirley Wade from lowes and she wants to set up a swap for the customer and have Flamingo come to the store with the parts needed for this unit.; ordrng 1 LW10599396 (DOR-FIP) and 1 WP2254618 (HINGE-DOOR) and 4 WP489467 (WASHER)s"
WASHER WHIRLPOOL WTW8040DW4 Replaced control and conole. Diagnostics tests failed. F5E2 Found lid latch broke. Unit will need new lid lock.; ordrng 1 W10810403 (LATCH)
WASHER WHIRLPOOL WTW8040DW4 "#WKYKMKYNL2 Replaced latch. ran drain and spin. error F7E9 Removed basket no deri found. Removed rotor and stator and slider dones not move freely. Unit will need rotor, stator, and gear case.; ordrng 1 W10754161 (ROTOR) and 1 W10811956 (GEARCASE) and 1 W10754158 (STATOR)"
DRYER WHIRLPOOL NED4655EW1 "Diagnosed one wpl dryer, found that unit wasnt drying properly. tested unit, with heat/ ventalation kit. poor circulation. let customer know to call a professional to clean out vents going to the outside. FCC"
WASHER AMANA NTW4516FW2 Diagnosed one amana washer found out that unit doesnt spin out sometimes on load. found that unit actuator is faulty. replaced harness and actuator. unit working good.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Complaint of handle loose, shelves uneven, and drawer not level. Found frnot top hinge on right side rail for produce drawer broken. Tightened handle on door.; ordrng 1 W11225684 (PLATE)"
REFRIGERATOR JENN-AIR n/a s/w Kevin from tech line advised evporator fan wires black/green and black/white with 12 volts DC. Fan getting power and not responding. s/w Jay American Home shield Authorization # 179tljp Advised they will look for part and contact customer with options if they can not locate.
DRYER AMANA NED4655EW1 Complaint of not drying. Found timer faulty.; ordrng 1 W10857612 (TIMER)
WASHER MAYTAG MVWB835DW4 Complaint of not spinning. Found basket not spinning in drain and spin. F7E5 F7E9; ordrng 1 W10915701 (ROTOR) and 1 W10902814 (WASHPLATE) and 1 W10811956 (GEARCASE) and 1 W10915700 (STATOR)
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Complaint of gasket coming off. Formed gasket to ice chiute. Unit now ready for use.
WASHER MAYTAG MVWC565FW1 Complaint of overflowing. Drain line was not properly connected. Once line was connected i reset control and ran diagnostics. Unit is now working as it should no leaks detected.
DISHWASHER AMANA ADB1400AGS1 Replaced float assembly and tested unit now working as it should.
REFRIGERATOR AMANA ART308FFDM03 Complaint of not cooling. Found evaporator with not frost pattern and both fans working. Compressor cover broken.; ordrng 1 W10836706 (EVAPORATOR) and 1 SSTECH (SS TECH) and 1 W11092625 (COMPRESSOR) and 1 W10843121 (DRIER-TUBE) and 1 W11218693 (COVER-UNIT)
WASHER WHIRLPOOL WTW7000DW4 Complaint of not putting water in unit. F3E2 F8E1 Found cold water not entering unit. Valve is getting 120 volts but not letting water in.; ordrng 1 W11173597 (HOUSING)