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Local Reviews
for Ellenwood, GA
Powered by Fluid LOCALGreat Service
Carlton - Ellenwood, GA
Service
George - Ellenwood, GA
Owner
Diana - Ellenwood, GA
Good job
Yolanda
Yolanda - Ellenwood, GA
Review
Janice - Ellenwood, GA
Bernard
"Bernard - Ellenwood, GA
Brian T let me first say this is a awesome tech he has been coming to our complex for quite some time now and we really appreciate his hard work and consistency the work force need more tech like him if I had to rate him 0-100 I’ll give him a 100 flamingo you guys have your self one hell of an employee and one hell of a tech
Very professional
Richard - Ellenwood, GA
The tech resolved my problem in a timely manner
Good experience
Ed - Ellenwood, GA
Quick scheduling & confirmation , Technician called otw as promised.
Mike
Malcolm - Ellenwood, GA
Great service
Home oven repair
Jairus - Ellenwood, GA
Jane
Jane - Ellenwood, GA
Maintenance tech
Bernard - Ellenwood, GA
Excellent Service
Professional and efficient
Bernard - Ellenwood, GA
Elisa did a great job. She was very professional. Everything was done in a timely manner. She throughly explained what was replaced and fixed. She was also very pleasant.
Irene
Irene - Ellenwood, GA
Great service. The person who came to our house has excellent customer service skills. He answered every question that I asked him.
Excellent Service
Robert - Ellenwood, GA
Bryan was very prompt and explained my situation thoroughly. The service was fast and professional.
The service tech was nice
Steven - Ellenwood, GA
Bryan is diligent about calling and works quickly and well. Unfortunately we are getting to know Bryan too well after seeing him 6 times in 3 months. He has done what the manufacturer has instructed him to do but it has not solved our issue so far. Fingers crossed we do not have to welcome this nice young man into our house for a 7yh and 8th time.
Great Service
Linda - Ellenwood, GA
Bryan was very professional
Very Professional and likable
Steven - Ellenwood, GA
Bryan, was our service man on both calls. Initially to see what the problem was and order parts and then to come out and perform the repairs. He was extremely courteous and professional and did the work quickly and cleanly. My only big issue through the entire process was communication with the company. Their systems put everything on the customer to keep up with the order and scheduling.
B
Buretta - Ellenwood, GA
Great Service
Nikjovnia - Ellenwood, GA
Awesone customer service
Excellence
Bernard - Ellenwood, GA
Excellent and great service your team moves and operates in Excellence and that’s the way it’s supposed to be (Great Job)
Arthur
Arthur - Ellenwood, GA
Knowledgeable employee
Danielle - Ellenwood, GA
Tunya
Tunya - Ellenwood, GA
Dishwasher Repair,
Angela - Ellenwood, GA
The dishwasher still doesn't dry the dishes. The tech was okay and explained things. But the Whrlpool dishwasher still doesn't work. I don't think it has nothing to do the company just a bad dishwasher. How do I get a replacement. Water remain on all the dishes, its like no heat.
Oven Repair
Arnita - Ellenwood, GA
Great service
Harriette
Harriete - Ellenwood, GA
Great service. Made sure that my range was working properly before leaving the premises. Showed that he cared by checking it more than once.
Great Service
Brenda - Ellenwood, GA
technician was very professional and courteous. He explained some oven features that I was not aware of.
Bryan T.
DRYER WHIRLPOOL NED4655EW1 "Complaint of noise while running. Found frame dented on the right side and drum hitting right side of frame. Adjusted frame to remove some of the dent and tested. Unit now woking as it should. Q1-no, Q2-no, customer did not sign due to covid 19 protocol."
Bryan T.
DISHWASHER WHIRLPOOL WDF520PADW7 "Complaint of not heating. Diagnostics passed all test. Heater came on at end of diagnostics. Advised customer to run hot water at sink until it is hot to the touch before starting unit. Q1-no, Q2-no, customer did not sign due to covid 19 protocol."
Bryan T.
COOKTOP JENN-AIR JGD3430GS00 "(S code 92190) Complaint of two knkobs not working and bottom rings for knobs loose. New manifold needed. 10-12 inch Pipe wrench needed to remove regulator and adhesive needed for bottom rings. Bob baileys needs to contact Jenn Air 800 536 6247 (5 digit certified instaler code) file # 7728729127 Q1-no, Q2-no, customer did not sign due to covid 19 protocol.; schdld next appmnt for 9/23 WED !"
Bryan T.
REFRIGERATOR ROPER RS25AFXMQ00 Replaced thermostat. Advised customer to allow 24 for normal cooling. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found shelves not stacked. Advised on improved air flow if stacked from bottom. Adjuseted shelves. Temperature was set to 35 i adjusted temp to 37. Showed customer how to reset water filter and confirm selection. Unit is now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
WASHER WHIRLPOOL WTW6600SW2 Installed new outter tub and hub. Diagnostics test passed. Unit now ready for use. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRB322DMBM01 Found water turned off at wall. Turned water on. Jumped icemaker. unit completed harvest and filled with water. Icemaker now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Replaced control and tested. Unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Complaint of noise. Unable to recreated problem. Unit is working as it should at this time. Perfect frost pattern and icemaker cycles and fills as it should. diagnosis cost good for 1 year. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Found ice build up at capilarly line of evaporator. Replaced evaporator and drier. Added service port to compressor. Vaccumed and charged 3.7 R134A. Unit now ready for use. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
WASHER MAYTAG MVW7232HW0 Complaint of agitator broken. Found wash plate cracked. Replaced washplate. Unit now ready for use. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Complaint of not cooling. Found unit cooling and working as it should at this time. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Complaint of oven not heating. Spoke Leon from techline Found error F6E4 file # 7728589874 advised to replace ACU..; ordrng 1 W11261167 (cntrl-elec) and 1 dolly (dolly)
Bryan T.
WASHER MAYTAG MVWB765FW4 Complaint of knocking during agitation. Found agitator not tightened all the way. Tightened agitiator and tested. Unit now working as it should. Q1-no Q2-no Customer did not sign due to covid 19 protocol.
Bryan T.
WASHER WHIRLPOOL WTW4855HW1 Complaint of lid strike missing. Found Lid lock stike missng. New strike and possible latch needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W10837741 (lid strike) and 1 W11307244 (latch)
Bryan T.
WASHER WHIRLPOOL WTW8900BC0 Complaint of leaking. Ran quick wash and rinse and spin. No sign of leaking at this time.Q1-no Q2-no Customer did not sign due to covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL n/a Found water coming from water line that goes to top left hinge.Spoke with Chris from techline advised to replace water line. file # 7728552057 Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 WPW10674102 (tube-water)
Bryan T.
RANGE-GAS WHIRLPOOL WFG505M0BS3 Replaced front left and right burner valve. Unit now working as it should. Spoke with Sterling from techline file # 7728533791 about vales getting bent from usage. Advised to inform customer to use less force when turner on cooktop. Q1-no Q2-no Customer did not sign due to covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Complaint of water dripping from center of frsh food ceiling, and ice forming o freezer door gasket on center top. Found water filter not fully seated in housing. Seated filter and tested dispenser. Unit now working as it should. Q1-no Q2-no Customer did not sign due to covid 19 protocol."
Bryan T.
OVEN AMANA AGR4230BAW1 Complaint of oven taking 1 hour to heat up. Found ignitor does not glow when thermostat is turned to 500. New thermostat and ignitor needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 WPW10636339 (thrmst-ovn) and 1 WP98014893 (valve-gas) and 1 W10918546 (igntr-oven)
Bryan T.
REFRIGERATOR WHIRLPOOL TS25AEXHW01 "Spoke with Autum whirlpool advised customer will be contacted by american home shield for a resollution. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
DRYER MAYTAG MEDB835DC4 "Complaint of scratch on dryer top. Found scratches on top near left front. Within 30 day cosmetic. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 W11051477 (top)"
Clinton O.
REFRIGERATOR AMANA ART318FFDS06 "Customer answered no to q1 q2,replace evap coil and compressor charge with 3.7oz of r134a,did not sign due to covid-19 protocol autho#ARK3LRGNL2."
Bryan T.
DRYER WHIRLPOOL WED6200SW0 "WRGB800WL1 Complaint of burning smell and shutting down with 20 min left on time dry. spoke with Bruce techline. F25 checked resistance on p4 connector pins 1-5 and pins 3-6 resistance is ok. Cleaned lint from around motor and on floor of unit. Advised customer to replace exhaust hose with a metal one. file #7728422270 Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol Unit is working as it should at this time."
Bryan T.
DRYER AMANA NED4655EW1 "Complaint of door hard to close. Found catch not allowing smooth transiton to strike. Sprayed lubricant on catch. Open and closed door serveral times. Door now closes as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
WASHER AMANA NTW4516FW3 "Complaint of leaking from the bottom. Diagnostics passed. Rinse and spin passed. Raised legs all the way to raise unit. Calibrated unit. Unit is working as it should no signs of leak. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
DISHWASHER MAYTAG MDB4949SDZ0 "Replaced control and UI. Diagnostics passed all test. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
MICROWAVE WHIRLPOOL UMV1160CS8 "Complaint of turn table not spinning every time and no heat when turn table does not spin. Spoke with Leon techline file # 7728404501 advised secondary switch could be failing. (w/b common) ( b/b no) Replaced switch. Unit now ready for use. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; used 1 W10727360 (SWITCH) from stock"
Bryan T.
WASHER WHIRLPOOL WTW6600SW2 "Complaint of ol error and not agitating. F70 F81 Diagnostics failed. Basket not disengaging. Spoke with Ed techline file # 7728403533 advised to replace tub and drive shaft assembly along with hub. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 W10193886 (tub outer) and 1 tubpuller (tub puller)"
Bryan T.
REFRIGERATOR AMANA ART308FFDM03 Replaced freezer door trim and end caps. Put new drier on and joint from cabinet would not hold.; ordrng 2 WPW10143759 (dryer)s
Bryan T.
REFRIGERATOR WHIRLPOOL WRS325SDHV04 "Replaced ice container. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Horace B.
WASHER-TOP LOAD MAYTAG MVW7230HW0 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/BASKET NOT TURNING DURING WASH CYCLE/REPLACED GEARCASE/F6E3 ERROR WASHER NOT FILLING WITH WATER/NEW CONTROL FASCIA & WATER VALVE ORDERED; ordrng 1 W11478526 and 1 W11232465 and 1 W11419171 and 1 W11165546 (valve)
Dennis J.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "arrived at home, unit is currently cooling great, unit is all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Bryan T.
COOKTOP WHIRLPOOL WCC31430AW03 "Complaint of element cutting off while cooking. spoke with Austin techline file # 7728369119 advised unit is working as it should and to go over service pointer with customer. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
David J.
DISHWASHER MAYTAG MDB4949SDZ0 installed UI now giving f2e3 please order control the Customer did not sign due to COVID-19 protocol; ordrng 1 W10906430 (cntrl-elec) and 1 W10898448 (panel-cntl)
Bryan T.
N/A N/A GJC3034RB01 "Complaint of front left buner not working. Found element not working properly. Unit will need new element and or switch. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 W10823695 (elmnt-surf) and 1 WP9759474 (switch-inf)"
Bryan T.
WASHER WHIRLPOOL WTW8540BW1 "Complain of error and not working. Found basket not floating during diagnostics. Customer also complains of UI display counting down too fast. Basket, control and UI needed. Parts no longer available. Spoke with Andy and advised someone from American home shield will contact customer within 48 business hours. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
N/A N/A WGG745S0FS02 "Replaced panel and membrane. Unit now ready for use. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
David J.
DISHWASHER MAYTAG MDB494SDZ0 Customer complaint unit not staying on Found unit will need UI the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10562079 (UI)
Bryan T.
REFRIGERATOR AMANA ART308FFDM03 "Replaced compressor,evaporator,harness,and fan motor. Drier defective and freezer door rail damaged.; ordrng 1 W11097831 (trim-door) and 2 WP2156003 (endcap)s and 1 SSTech (SS Tech)"