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for Dunwoody, GA
Tyler was the person who came to our home and repaired our dishwasher. He was so kind and professional. He made sure everything worked properly before
Bennet - Dunwoody, GA
I am still disappointed in our dishwasher but not in the service by your company. I will use you on all of my appliances if ever we have a problem. Thank you for such kind courtesy service. Bennet
Glenn - Dunwoody, GA
Julie - Dunwoody, GA
Joanie - Dunwoody, GA
James - Dunwoody, GA
Jeff - Dunwoody, GA
Repladed dishwasher control panel
Barbara - Dunwoody, GA
Excellent, very personable, very knowledge of all questions
Marla - Dunwoody, GA
This was my first experience using your company and the service was excellent. The technician was friendly and knowledgeable.
Elizabeth Wathen - Dunwoody, GA
Lori - Dunwoody, GA
Brandon did an excellent job and solved my issue!
Alvin - Dunwoody, GA
Outstanding service and fast repair.
Gabriella - Dunwoody, GA
Very prompt and great service!
Great personable tech
Harry - Dunwoody, GA
Top notch service company and technician
Pavlo - Dunwoody, GA
Great service, very accommodating
Ralph - Dunwoody, GA
Jerry - Dunwoody, GA
Patricia - Dunwoody, GA
Lester was totally professional, courteous and competent.
Mijin - Dunwoody, GA
Dissatisfied Customer - Dunwoody, GA
Failed to properly diagnose the problem, scheduled and cancelled appointment, didn't fix machine, refused to return several calls made in response to their poor performance with a specific request for a return call, would not return the call, no offer to fix the situation or reimburse monies. Had to get manufacturer involved and they sent another company. Will NEVER allow this company into my home again.
Excellent Customer Service
Rachel - Dunwoody, GA
Extremely impressed with follow through and determination to solve dishwasher leak. Arrived early and stayed late!
Barbara - Dunwoody, GA
He understood my descriptions & did a diagnostic check. He called a tech person to ask questions. Even tho I think the washer should not be acting as it is, it seems that’s the way it’s designed. He gave me several suggestions on how to set it. He was courteous & tried to do the job.
Lisa - Dunwoody, GA
Jerome was wonderful.
Jill - Dunwoody, GA
Jerome educated me on a couple of things that will make my top loading washer a better fit for my needs.
Qualified professional technician
Todd - Dunwoody, GA
Should try to diagnose issue at initial phone call to customer service. Could save time by having the suspect part available for the tech at first visit or contact.
Great service. Professional and knowledgable repair man
Mike A - Dunwoody, GA
Easy to make an appointment for the next day.Showed up on time. Took the time to teach me how to do some of the service on my own, thus saving future service calls.
Julie - Dunwoody, GA
Robin - Dunwoody, GA
William could not have been better with what became a complex problem on a 2 yr old dishwasher! Took three visits because it was electrical in nature but he was wonderful!!!
Ronald - Dunwoody, GA
Brandon was a great tech to have in the home courteous and knowledgeable. After running diagnostics still not fully sure of our problem, but he gave us some leads.
REFRIGERATOR KITCHENAID KRSC703HPS00 Unit has frozen ff evap ordering new evap cover with fan.; ordrng 1 W11098695 (Fan scroll)
REFRIGERATOR MAYTAG MFI2570FEZ06 Ice maker had jam cleared jam and instructed customer on how to clear ice maker if this issue happens again this call is covered under 1 year part and labor of replacement ice maker **CUSTOMER DID NOT SIGN DUE TO COVID19 PROTOCOL/ Q1: NO Q2: NO. Q3: NO**
DISHWASHER WHIRLPOOL MDB8959SBS3 Unit has faulty ui and control.
REFRIGERATOR WHIRLPOOL MFI2665XEM7 Replaced ptrap unit now operating as designed.
REFRIGERATOR KITCHENAID KBLC36MHS01 Tech found clogged return vents diced return vents and took temp unit now operating as designed.
FREEZER WHIRLPOOL WRF767SDHZ00 Wiring is buried in the foam unable to remove foam to repair contacted techline spoke with Dave he deemed the unit not repairable file number 7727397044 advised customer whirlpool will be in contact in 3-5 days.
REFRIGERATOR KITCHENAID KBLC36MHS01 Replaced evap fan motor unit now operating as designed advised customer to give fridge time to cool.
RANGE JENN-AIR JDS1450DP0 received the wrong part; ordrng 1 W11025120 (trim)
DISHWASHER KITCHENAID KDTM404ESS3 Sump unit now operating as designed.
FREEZER WHIRLPOOL WRF767SDHZ00 Needs new led module.; ordrng 2 W11205083 (Module)s
WASHER WHIRLPOOL WFW6620HW0 Tested unit and found no issues at this time unit working as designed.
DRYER WHIRLPOOL WED6620HW1 Reconnected dryer vent unit now operating as designed.
DRYER WHIRLPOOL WED6620HW1 Reconnected dryer vent unit now operable as designed.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 Replaced led module unit now operating as designed.
DISHWASHER WHIRLPOOL WDT720PADB1 found that the pump is weak . cannot remove dw due to the floor covering the legs .
REFRIGERATOR WHIRLPOOL KRMF706ESS01 replaced failed evap fan and icemaker to restore ice production
DISHWASHER KITCHENAID KDTE104EWH1 found that dw works fine. cm has a clogged drain. advised to call a plumber
DRYER WHIRLPOOL WED7500GC0 Unit has faulty breaker causing unit to only get 120v advised customer to have breaker replaced.
WASHER MAYTAG MVWB835DW4 Replaced control and ui unit now operating as designed.
OVEN WHIRLPOOL KODE500ESS03 "Took photos of damage to wall oven door. Upper door damaged. Did not see signs of damage to any other part of the oven, needs new outer door with glass on top oven. Electrical box keeping the drawer below the oven from sliding all the way in. Oven need new outer upper door.; saved tckt"
RANGE KITCHENAID KDRS483VSS04 Ran unit thru a test cycle unit is operating as designed. Unable to replicate any issues.
MICROWAVE KITCHENAID KMBD104GSS00 Instructed customer on how to operate unit properly so that it doesn't burn food.
OVEN KITCHENAID KEBS207BSS00 Customer complaint of ovens taking to long to preheat I preheated both ovens independently and found each oven to preheat with in. 20 minutes. Customer complaint of unit dropping 50-60 degrees in the time I was here I found no signs of the ovens loosing heat I found a possible bad door gasket on the lower oven which at times could cause heat lose but I was unable to replicate any heat lose while I was here. Did not collect any money from customer.
REFRIGERATOR WHIRLPOOL WRS321SDHZ Tested unit and found that the filter that was installed was faulty not allowing the proper flow of water thru removed filter and tested unit it ran correctly with proper water flow. Advised customer to return filter since it is not operating correctly .
DISHWASHER KITCHENAID KDTE104EWH1 installed drain pump. tested ok
REFRIGERATOR KITCHENAID KRFC604FSS00 found that fill tube heater wire was broken. replaced and tested ok
OVEN WHIRLPOOL KODE500ESS03 found that touch pad was not responding. part covered under warranty . cm pays labor; ordrng 1 W11086141 (console)
COOKTOP JENN-AIR JGD3430GS00 replaced manifold . tested functions. tested ok
COOKTOP JENN-AIR JGD3430GS00 found that valves are locking up. ordering manifold; ordrng 1 W10907218 (manifold)
REFRIGERATOR WHIRLPOOL WRT318FZDW05 evap leaking . causing the unit not to cool
DISHWASHER WHIRLPOOL MDB8989SHZ found that drain pump was weak. not draining. replaced and tested ok
WASHER WHIRLPOOL WFW5620HW0 Removed and replaced the water cold water valve and demonstrated a working washer to the customer with no leaks.
WASHER WHIRLPOOL WTW5000DW1 fond that leak is coming from the drain not the washer . advised cm to call a plumber
REFRIGERATOR WHIRLPOOL WRV976FDEM00 replaced parts . tested ok
WASHER WHIRLPOOL WFW5620HW0 Installed the ACU and UI the cold water valve cracked during the repair.; ordrng 1 W11316256 (Valve) and 1 W11316255 (valve)
REFRIGERATOR WHIRLPOOL WRV976FDEM00 replaced elec controls. tested ok
REFRIGERATOR KITCHENAID KSCS25FSMS01 replaced filter cap. cm already has new filter . tested ok
OVEN KITCHENAID KOSE500ESS01 "replaced failed fan , and thermal to restore diplay , heat, and cooling checked ok"
RANGE WHIRLPOOL WGG745S0FS02 "Installed new panel control/bezel picked up from Fox Ellenwood. Inspected with super, no dents ding or scratches. Pointed out scratches on hardwood floor to super from prior work. Used skid.; ordrd 1 wpw10318550 (panl-cntrl)"
MICROWAVE COMBO JENN-AIR JMW3430HS00 found that dis play was not responding. replaced and tested ok. called for labor. auth# jnqfm00dpl1