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for Dunwoody, GA
On time. Polite technician.
Betty - Dunwoody, GA
Above and Beyond
Debbie - Dunwoody, GA
Elizabeth - Dunwoody, GA
On time, knew exactly what to fix, fixed the problem quickly. He was very mindful to take precautions with COVID. He was great!
He was fantastic
David - Dunwoody, GA
Jason - Dunwoody, GA
Came to our home on time and got the job done. The repair tech was nice, clean and neat and left our home the same way. Zero complaints.
Hired a different company next day
Meredith - Dunwoody, GA
Technician was very nice. He was running late and let me know. He correctly diagnosed a clogged drain. However he was unable to unclog the drain on my refrigerator. He said he tried to put a stick into the drain but it would not go. He said he gave a code to whirlpool. When I called Whirlpool I was told it was not repairable and would have to buy a new refrigerator. I called a different company the next day whose service fee was half of flamingos ($65 not $136). They unclogged the frozen drain with a steamer in no time. Apparently y'all don’t know how to do that. Would love to get my $136 back.
Tiffany - Dunwoody, GA
Brandon called ahead to let us know he was on the way and wore a face mask for protection. He explained to my husband what was wrong and returned to fix the washer since he didn’t have the needed part.
Mike - Dunwoody, GA
Knowledgeable, professional, courteous.
Great service! Cordial gentleman explained everything!
Annabelle - Dunwoody, GA
Will call them if we need our KitchenAid ! Thanks!
Great professional service/fast/efficient
Susan - Dunwoody, GA
Ravi - Dunwoody, GA
Timely, professional, solved the issue immediately
Eric - Dunwoody, GA
Mark - Dunwoody, GA
Brandon arrived on time and worked hard to completely fix my problem. He did so safely during this pandemic
Excellent job by Brandon
Mark - Dunwoody, GA
Brandon arrived on time, was very professional and fixed my refrigerator correctly the first time. It was a difficult repair but he got it done. Everything working great again.
Tyler was the person who came to our home and repaired our dishwasher. He was so kind and professional. He made sure everything worked properly before
Bennet - Dunwoody, GA
I am still disappointed in our dishwasher but not in the service by your company. I will use you on all of my appliances if ever we have a problem. Thank you for such kind courtesy service. Bennet
Glenn - Dunwoody, GA
Julie - Dunwoody, GA
Joanie - Dunwoody, GA
James - Dunwoody, GA
Jeff - Dunwoody, GA
Repladed dishwasher control panel
Barbara - Dunwoody, GA
Excellent, very personable, very knowledge of all questions
Marla - Dunwoody, GA
This was my first experience using your company and the service was excellent. The technician was friendly and knowledgeable.
Elizabeth Wathen - Dunwoody, GA
Lori - Dunwoody, GA
Brandon did an excellent job and solved my issue!
Alvin - Dunwoody, GA
Outstanding service and fast repair.
Gabriella - Dunwoody, GA
Very prompt and great service!
Great personable tech
Harry - Dunwoody, GA
Top notch service company and technician
Pavlo - Dunwoody, GA
REFRIGERATOR KITCHENAID KSCS25FVMK03 "Replaced main control board. Q1,Q2 No"
DISHWASHER KITCHENAID KDTE334GPS0 q1-no q2-norepaired the dispenser to allow the door to opeN AND CLOSENO SOGNATURE DUE TO COVID PROTOCOL
OVEN WHIRLPOOL WOD77EC7HV00 "Q1-NO Q2-NOCOMPLAINT OF EXCESS HEAT AND ODOR DURINGSELF CLEAN , ADVISED THE CUSTOMER ON HOWE TO USE SELF CLEAN . SERVICE COMPLETENO SIGNATURE DUE TO COVID PROTOCOL"
REFRIGERATOR WHIRLPOOL KFCS22EVMS3 q1-no q2-no cleared the drain to address ice on the floor of the freezer checked okno signature due to covid protocol
WASHER WHIRLPOOL WTW4816FW2 customer answered no to Q1 & Q2no signature due to covid customer complaint:unitwill not spin clothes properly tech found no error codes.tech tested unit and found no known issues.unit is operating as dsigne.also tech advised customer operation and maintenance.
DISHWASHER WHIRLPOOL KUDE60HXSS4 q1-no q2-noremoved debris from the drain pump and hose top allow the unit tto drain properly unit checked okno signature sue to covid protocol
WASHER MAYTAG MVWB865GW0 "Q1-NO Q2-NOREMOVED EXCESS HOSE FROM THE DRAIN WHICH WAS CAUSING THE UNIT WATGER TO SYPHONE OUT , UNIT CHECKED OKNO SIGNATURE DUE TO COVIDS PROTOCOL"
REFRIGERATOR KITCHENAID KSSO48QTX02 QW1-NO Q2-NO REPLACED THE SEALED SYSTEM TO ADDRESS A NOCOOL SITUAtion unitn checked okno signature due to covid protocol
REFRIGERATOR KITCHENAID KSSO48QTX02 "Assist ssist tech with the installion of comperssor and evap coil heat exchanger and drain pan heater,unit check ok FCC did not sign due to covid-19 protocol"
DRYER - ELECTRIC AMANA NED4655EW1 "Customer answered no to q1q2,check one dryer not working,customer said that the unit shut off in 2mins,upon arrival found the door not close properly adn unit not starting.close door start unit it ran for 30mins unit checl ok FCC,did not sign due to covid-19 protocol"
REFRIGERATOR WHIRLPOOL KBFC42FTS08 q1-no q2-norepaired dislodged mullion checked ok nosignature due tocovid protocol
FREEZER KITCHENAID KRFF305ESS00 Q1-N0 Q2-NOREPLACED DOOER GASKET(S) TO ADDRESS CUSTOMERS CONCERN OF DAMAGED GASKETS CLEANED DOORS AND LEFT LEAVE BEHIND AND DISH DETERGENT SAMPLENO SIGNATURE DUE TO COVID PROTOCOL
REFRIGERATOR WHIRLPOOL KRFF305ESS02 "q1-no q2-nounit had insufficent water pressure to allow for proper water dispensing customer instructed , unit checked okno signati=ure due to covid protocol"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 q1-no q2-noRTV'ed the cabinet gapm and sbhimmed the door checked okno signature due to covid protocol
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 q1-no q2-no replaced failed led in the freezer to restore lights unit checked okno signature due to covid protocol
REFRIGERATOR WHIRLPOOL WRS571CIHW00 q1-no q2-nobroken wires beneth the door ; needs doorrefund customer 65.05
REFRIGERATOR WHIRLPOOL WRT511SZDM00 q1-no q2-no reset the power to the unit to allow the UI to recognize the door position with no delay per tech support no signature due to covid protocol
REFRIGERATOR KITCHENAID KRFC704FBS00 "q1-no q2-noneeds control and evap cover to address water pooling inside , unit checked okno signature due to covid protocol; ordrng 1 w11167902 (cover) and 1 w11333076 (ontrol)"
WASHER WHIRLPOOL WFW6620HW0 Q1-NO Q2-NORESEATED THE HARNESS TO THE CONTROL PANEL TO ADDRESS AN UNRESPONSIVE CONTROL PANEL
DISHWASHER KITCHENAID KDTM404ESS3 Q1-NO Q2-NOCOMPLAINT OF THE UNIT NOT STARTING; VREMOVED CONTROL LOCKED FEATURE FROM THE UI UNIT CHECKED OKNO SIGNATURE DUE TO COVID PROTOCOL
DISHWASHER KITCHENAID n/a q1-no q2-nocomplaint of a rubbing noise from the unit repaired the door hinges to stop the grinding noise checked oknmo signature due to covid protocol
REFRIGERATOR WHIRLPOOL n/a q1-no q2-noneeds icemaker due to not shutting off and tubeno signature due to covid protocol; ordrng 1 w10873791 (icemaker) and 1 8212547rp (tube)
WASHER WHIRLPOOL WTW4955HW1 q1-no q2-noreplaced valve with scored hot valve threads checked okon signature due to covid protocol
ICE MAKER WHIRLPOOL WRF555SDFZ09 "Q1-NO Q2-NOREPLACED FAILED ICEMAKER AND FILL VALVE TO ADDRESS NO ICE SIOTUATION, UNIT CHECKED OKNO SIGNATURE DUE TO COVID PROTOCOL"
FREEZER MAYTAG MZF34X20DW03 Q1-no q2-noNeeds freezer door replace to address concerns of frost in the freezerNo signature due to Covid protocol; ordrng 1 W10574475 (Gasket) and 1 W10746889 (Door)
REFRIGERATOR KITCHENAID KRFC604FSS02 Needs left door to address no I situations ; ordrng 1 LW11034290 (Dooeñe)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Question One no question two no?Unit deemed non-repairable per tech-support closing ticketNo signature due to Covid protocol
REFRIGERATOR WHIRLPOOL WRT511SZDM00 Q1-no q2-noReplacedice door to address frost in ice room no signature due to covid protocolNo signature due to covid protocol
OVEN WHIRLPOOL KODE500ESS01 "q1-no q2-noreplaced both relay boards and user interface to address an f65 error message, unit checked okno signature due to covid protocol"
ICE MAKER WHIRLPOOL WRF555SDFZ09 q1-no q2-noneeds icemaker and water valve no signature due to covid protocol; ordrng 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
DISHWASHER KITCHENAID KDTE234GPS1 q1-no q2-norepired the uper track to allow the track not to hit the gasket unit checked okno signature due to coid protocol
REFRIGERATOR KITCHENAID KRFF507HPS00 q1-no q2-noreplaced failed ice room fan to address no ice production unit checked okno signature due to covid protocol
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "q1-no q2-nodesignated non repairable due to broken wires beneth the unit , customer states the delivery team droppped and fumbled with the unit on the way into her home scratching her floors and likely causing the damage to the refrigeraatorno signture due to covid protocol"
MICROWAVE JENN-AIR JMV8208CS3 "q1-no q2-no replaced failed interlock and fuse . unit checked okno signature due to covid protocol3294385601; used 1 W11244494 (INTERLOCK), and 1 W10138793 (FUSE) from stock"
REFRIGERATOR KITCHENAID KRFC604FSS02 q1-no q2-noneds fill tubeno signature due to covid protocol; ordrng 1 w11366500 (tube)
MICROWAVE KITCHENAID KMBD104GSS00 q1-no q2-noreplaced failed mag to restore heatno signature due to covid protocol
COOKTOP MAYTAG MEC7430WS01 Q1-NO Q2-NOREPLACED FAILED COOKTOP THAT CRACKED DUE TO A STRESS CRACKNO SIGNATURE DUE TO COVID PROTOCOL
REFRIGERATOR WHIRLPOOL ITW4300SQ3 q1-no q2-noreplaced vaflve with failed open hot solenoid checked okno signature due to covid protocol
FREEZER MAYTAG MZF34X20DW03 q1-no q2-nowarped door no t sealing and cant be made to seal ; new door needed(w10746789) repair declined due to length on return when ordering door and the customer insists on a replacement freezerno signature due to covid protocol
DRYER WHIRLPOOL WED4810EW1 "q1-no q2-nocomplaint of the unit not working, household electrical issue not dryer no signature due to covid protocol"