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for Dunwoody, GA
Great service, very accommodating
Ralph - Dunwoody, GA
Jerry - Dunwoody, GA
Patricia - Dunwoody, GA
Lester was totally professional, courteous and competent.
Mijin - Dunwoody, GA
Dissatisfied Customer - Dunwoody, GA
Failed to properly diagnose the problem, scheduled and cancelled appointment, didn't fix machine, refused to return several calls made in response to their poor performance with a specific request for a return call, would not return the call, no offer to fix the situation or reimburse monies. Had to get manufacturer involved and they sent another company. Will NEVER allow this company into my home again.
Excellent Customer Service
Rachel - Dunwoody, GA
Extremely impressed with follow through and determination to solve dishwasher leak. Arrived early and stayed late!
Barbara - Dunwoody, GA
He understood my descriptions & did a diagnostic check. He called a tech person to ask questions. Even tho I think the washer should not be acting as it is, it seems that’s the way it’s designed. He gave me several suggestions on how to set it. He was courteous & tried to do the job.
Lisa - Dunwoody, GA
Jerome was wonderful.
Jill - Dunwoody, GA
Jerome educated me on a couple of things that will make my top loading washer a better fit for my needs.
Qualified professional technician
Todd - Dunwoody, GA
Should try to diagnose issue at initial phone call to customer service. Could save time by having the suspect part available for the tech at first visit or contact.
Great service. Professional and knowledgable repair man
Mike A - Dunwoody, GA
Easy to make an appointment for the next day.Showed up on time. Took the time to teach me how to do some of the service on my own, thus saving future service calls.
Julie - Dunwoody, GA
Robin - Dunwoody, GA
William could not have been better with what became a complex problem on a 2 yr old dishwasher! Took three visits because it was electrical in nature but he was wonderful!!!
Ronald - Dunwoody, GA
Brandon was a great tech to have in the home courteous and knowledgeable. After running diagnostics still not fully sure of our problem, but he gave us some leads.
Harriet - Dunwoody, GA
Service provided was great but brand new Maytag washer and dryer are below awful
Awesome work Brandon!
Mike - Dunwoody, GA
Great company to deal with. Superior Tech I have been dealing with Flamingo a few times. My Tech, Brandon Benton
Marsha - Dunwoody, GA
I have been dealing with Flamingo for several calls and have had Tech Brandon Benton out on the call. He made my experience very easy and pleasant.
John - Dunwoody, GA
Skilled and quick
Ann - Dunwoody, GA
Jim - Dunwoody, GA
Brandon did an excellent job. He communicated very well with me and agreed on a convenient time (very early) that I requested. He also anticipated the need for a part and was able to replace the part on the same visit where he diagnosed the problem. The repair involved having to bend a metal piece, and he would not stop until he had it fixed "just right". I was extremely pleased with his service, professionalism, timeliness and the overall cost. Thank you Brandon!
EffJay - Dunwoody, GA
Cecil - Dunwoody, GA
Mr. York provided excellent customer service and resolved my issue in a friendly and timely matter. He is an exceptional representative for the company.
Stephen - Dunwoody, GA
Very professional service provided.
4th times a charm.
Jack - Dunwoody, GA
It took 4 times but Jerome finally got it right.
Thomas - Dunwoody, GA
They did a great job, and good with dogs
Stephen - Dunwoody, GA
Chris - Dunwoody, GA
Nice job. The washer was noisy on the spin cycle and now is quiet again.
Timely arrival. Solved the problem.
Margaret - Dunwoody, GA
Brandon was pleasant and efficient. My wall oven was tripping the breaker. He diagnosed and solved the problem. My only complaint was that I wasn’t called until 8 pm the night before to give me my 3 hour arrival window.
DISHWASHER KITCHENAID KDTE704DBL0 new pump is defective leaking.need to order new one.; ordrng 1 WPW10554963 (pump&motor)
RANGE JENN-AIR JDRP436WP02 found that u/i was not responding. replaced u/i tested ok
REFRIGERATOR WHIRLPOOL n/a Arrived at residence and found that the lights are on and fan running but no cool. Gained access to the rear of the unit and found that the start relay and run capcitor not secured to the compressor secured PTS relay and ensured secure. Compressor turned on immediatley after restoring power. Please allow 24 hours for proper cooling/freezing.
REFRIGERATOR WHIRLPOOL KRFC302ESS Unit needs the right referigerator door. Dented. Also needs the gasket for the door as well. Door is not covered and will take 6-8 weeks to come in.13094739SQ-right door. Client will hold off on repair until they figure out what they would like to do
REFRIGERATOR WHIRLPOOL JFFCC72EFP02 W10849511-Right fridge door. This is correct part number for the right fridge door.Doors the client obtained is not the right doors or part number. Have to reorder right fridge.; ordrng 1 ds-W10849511 (dor-fip)
RANGE WHIRLPOOL WFC150M0EB1 replaced control board . tested ok .
RANGE KITCHENAID KSDB900ESS3 replaced elec control and sensor. tested ok
REFRIGERATOR WHIRLPOOL JFC2290REM needs gasket replaced; ordrng 1 w10830046 (gasket)
REFRIGERATOR WHIRLPOOL KRFC302ESS00 installed door stop. tested ok
RANGE KITCHENAID KSDB900ESS3 found that valves on the maifold were not opening all the way . replaced and tested ok. also cm complained about the oven not keeping temp.; ordrng 1 W10833885 (sensor) and 1 W11099784 (elec control)
DRYER MAYTAG MGDC465HW0 found that motor was faulty. cm called home depot and they agreed to replace the dryer
REFRIGERATOR-FD KITCHENAID KRFF507ESS01 called techline spoke with chris . checked all wiring connections and evap cover . found that unit is working great at this time . no issues found
WASHER WHIRLPOOL MHW8200EW0 foun that water supply line to soap dispenser was kinked restricting flow of water . reinstalled and tested ok
REFRIGERATOR WHIRLPOOL WRS322FDAM04 lever for im was out of place . reinstalled . tested ok
REFRIGERATOR WHIRLPOOL KRFC302ESS00 found that door stop was missing. will order; ordrng 1 WPW10120097 (door stop)
WASHER WHIRLPOOL WTW7000DW4 found that water valve was not closing when not in use . replaced valve assembly. tested ok
REFRIGERATOR KITCHENAID KRFF507ESS01 "found ff evap frosted over , thermistror checked good in test 39 and showed 7.90 ohms at 32 deg. cleared ice checked ok, secured loose thermistror"
WASHER MAYTAG MVWX655DW1 replaced elec control. tested ok
REFRIGERATOR WHIRLPOOL M1TXEGMYW01 needs compressor and evap to allow proper cooling AIG denied the repsired and place the unit up for options
REFRIGERATOR WHIRLPOOL WRS322FDAM04 7725836629autho# wm80t00apl1for parts and laborfound that unit has and internal wiring issue. not able to continue with the repair. called trade care and they athorized to pay for parts and labor
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Defrosted the RC evap. Removed and replaced the evap cover and control board. Demonstrated a working refrigerator to the customer with no leaks. Plz use auth#S27311
REFRIGERATOR KITCHENAID KRMF706ESS01 found that dye from dryer was coming out of the seams of the unit indcating an internal leak . called wp techline spoke with austin 7725752033.
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 replace gearcase .tested ok
OVEN KITCHENAID KEBC278KSS04 checked ok heating circuits reset the control to allow the unit to work properly unit checked ok
DRYER WHIRLPOOL WED75HEFW0 "replaced broken heater element to allow the unit to heat again , unit checked ok"
REFRIGERATOR WHIRLPOOL WRV976FDEM00 no issue found. unit is cooling great at this time
WASHER MAYTAG MVWX655DW1 found that control is going through cycles on its own. needs control board; ordrng 1 W11116592 (elec control)
REFRIGERATOR WHIRLPOOL KRFC604FSS00 Inspected the unit and found that the fresh food section isn't going into defrost.; ordrng 1 W11333076 (Cntrl-Elec) and 1 W11167902 (Cover-Evap)
WASHER WHIRLPOOL MAD8000AWW "needs pmp wp35-6465 , customer waiting to move foward with repair; pckd up 1 WP35-6465 (pump-water)"
DISHWASHER WHIRLPOOL WDF760SADM1 replaced sump assy. tested ok
REFRIGERATOR WHIRLPOOL WRS322FDAM04 wire has receded .; ordrng 1 W10417930 (wiring led)
REFRIGERATOR KITCHENAID KRMF706ESS01 relpaced valve . tested for cooloing. tested ok
REFRIGERATOR KITCHENAID KFXS25RYMS0 instyalled revised drain tbe and cleared ice blockasge insred good drainage and no leaks; scode the part; used 1 W10619951 (TUBE-DRAIN) from stock
REFRIGERATOR WHIRLPOOL M1TXEGMYW01 found that unit was empty which causes he temp varience to go up. advised cm to put more items in the freezer and fridge to mentain a suitable temp.
DISHWASHER WHIRLPOOL KDTE304GPS0 "replacsed failed panel to address the cstomers concern of damage , checked ok"
DISHWASHER WHIRLPOOL WDF760SADM1 found that main pump not running . dishes not being cleaned; ordrng 1 WPW10671942 (sump assy)
REFRIGERATOR KITCHENAID KRMF706ESS01 found that diverter valve was stuck in the wrong position. need to replace; ordrng 1 W10874835 (diverter valve)
REFRIGERATOR WHIRLPOOL WRS322FDAM04 broken door switch; ordrng 1 WP2321285 (door switch)
REFRIGERATOR KITCHENAID KRFF707ESS01 defrosted fridge . replaced cover . tested ok
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 scraping noise coming from the gearcase . needs to be replaced; ordrng 1 W11255272 (gear case)