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for Decatur, GA
Sally - Decatur, GA
Hayes - Decatur, GA
Great service and follow up
Susan - Decatur, GA
My service person diligently tracked down a part for my Maytag Washing machine which did not come up with my model number. Thank you so much!!
Susan - Decatur, GA
Chavaunn - Decatur, GA
The service was great. The technician was on time, he was efficient and knowledgeable of his job.
Joy - Decatur, GA
Clinton is the consummate professional. Very knowledgeable and took the time to explain what he was doing and educated me about good preventive maintenance. Won't ever use another company!
Clinton is an excellent technician!
Lisa - Decatur, GA
Rebecca - Decatur, GA
Derek is professional, knowledgeable, patient and kind. His can-do-attitude and extensive experience makes him a valuable resource for the customer and for Flamingo. He is detailed oriented yet also has the ability to pull back and assess the whole situation to problem solve. My father and grandfather own a appliance repair company in Ohio - Derek took the time to listen to my input without judgment, I felt heard for the first time, and he solved the problems effortlessly. I am so thankful and relieved to have everything in working order. Please thank Derek for his unbeatable customer service and professionalism. Thanks Derek! I am not sure what I would have done without you! Warm regards, Rebecca
George - Decatur, GA
The guy that came was very professional in his work,he respected my home in which I thought was very very good .you don’t see see this much nowadays.Thanks
Excellent Service Extremely Poor Scheduling
Judy - Decatur, GA
Clinton was excellent as he is very professional and helpful. The scheduling process which is not a reflection of him is extremely poor.
Hayes - Decatur, GA
Kevin - Decatur, GA
Mildred - Decatur, GA
On time, no problem, excellent work
Pam - Decatur, GA
It was excellent.
Kenneth - Decatur, GA
thank you for sending Bryan. I truly appreciate his expertise and service.
Great service technician
Renee - Decatur, GA
Joseph - Decatur, GA
Rashonda - Decatur, GA
Susan - Decatur, GA
Thank you for the quick repair and professionalism!
Nancy - Decatur, GA
Great experience. Some things fixed that day. Parts ordered and Bryan came back in a week to finish the job. He was professional and was neat about it. He was very polite and kind to my invalid husband. Big thanks to Bryan and the company.
Rebecca - Decatur, GA
Dana - Decatur, GA
Jordan - Decatur, GA
Great service although cost was surprisingly high.
Friendly and Professional
Judith - Decatur, GA
Very satisfied with the service I received from Clinton on my brand new dishwasher. He replaced the dented door and discovered the control panel was bad and ordered a replacement immediately. He returned on my schedule and completed the repair.
"Css - Decatur, GA
Paula - Decatur, GA
Polite, timely, great service.
Karen - Decatur, GA
Very pleasant and professional technician
Leslie - Decatur, GA
The technician was professional and on time. The only problem was that it took 4 appointments to correct the problem.
DRYER MAYTAG MEDX655DW1 "Complaint of noise that gets louder as unit runs. Checked motor, pulley, basket, front door panel, drive belt and wheels. All parts are working properly. Bottom panel vibrates while running. Ran timed dry with small load of clothes for 10 min and noise did not increase. Advised customer it is working as it should."
WASHER MAYTAG MHW8630HC0 "Customer complained that the washer was banging at the start up of the spin cycle, especially with a bulky load. She complained that the washer would walk slightly and the pedestal drawer would slide out. Customer had load of towels started when I arrived. When it went into a spin cycle, the bearing was squealing and the shocks and springs were squeaking. Needs tub job and shocks and springs replaced. Ordering rotor and bolt because they have been known to strip out when trying to remove for any reason. Called for two man authorization and spoke with Mary, she advised to call back in an hour her system was down. Will call back and leave sticky note.; ordrng 4 W11316766 (shock-absr)s and 2 W11314394 (spring)s and 1 W11287257 (tub-outer) and 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 2man (2 man) and 1 W11316600 (drawer)"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found both doors hit each other and will close,.replace doors test unit check okj FCC extra labor code#WOEQDOENPL2"
MICROWAVE WHIRLPOOL WMH31017HS2 Replaced control and tested. Unit now working as it should.
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Check one refrigerator door gasket is torn,replace damaged gasket unit check ok FCC."
MICROWAVE WHIRLPOOL WMH31017HB1 "Check one microwave light not working found faultiy control board,replace control test unit check ok FCC."
DISHWASHER KITCHENAID KDTE334GPS0 "Check one dishwasher lesking found leak at the drain hose,replace the clamp to stop the leak,run a test cycle unit check ok CC."
RANGE WHIRLPOOL WFC310S0EB1 "The wrong switch was pre-id,need the switch for the large burner.; ordrng 1 WP3149400 (SWITCH-INF)"
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Check one refrigerator not dispensing water found faulty ui control replace test unit check ok.
REFRIGERATOR GE n/a Unit is a GE product. We do not service GE products.
WASHER ROPER RTW4516FW1 hecked one washer top load and found cam agitator worn out and screw strip replace one cam-agitator and ond screw test ok
REFRIGERATOR WHIRLPOOL KRFF507HPS00 "Check one refrigerator shelf id s not settinson the bracket evbenly,switch the sfelf iis still the same,ordering a new shelf.ds shelf to builder unit check ok FCC.; ordrng 1 DSWPW10756310 (SHELF-GLAS)"
OVEN WHIRLPOOL JMW2430DP Check one oven has f2/e0 code replace control panel test unti check ok.
REFRIGERATOR KITCHENAID KRFC302ESS02 "Check one refrigerator freezing foob in the deli center only,check temp it' 36deg advice customer to set to the warmer setting and turn on humidity control,unity check ok FCC sr#7726813376."
WASHER WHIRLPOOL WTW8040DW4 Complaint of wash performance. Advised on water levels and proper loading. No errors.
REFRIGERATOR MAYTAG MSD2542VES01 "Replaced compressor,evaporator,recharged unit..Tested ok"
REFRIGERATOR WHIRLPOOL KSSS36QDX00 "Customer complaint that the fridge is not cooling and the top of the freezer does not freeze all the way. Found the evaporator fan motor not running but getting 123 volts. Called tech line and spoke to Cathy. She told me to check for loose wires or shorts, none found. She said it would be in the control board. Control board is discontinued. Need to repay customer for the labor on the initial visit."
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ08 "Check one complaint of water on top of the freezer casket,upon arrival i did not see any water on the gasket door is closing properly no gaps around the door,freezer door and gasket was replaced,i seal around the top of door & gasket with adhesive to prevent any air from leaking,check freezer temp it's 1 deg and reised the door pre wlp tech line. sr#7726792140"
WASHER-TOP LOAD ROPER RTW4516FW1 CHECKED ONE TOP LOAD WASHER AND FOUND AGITATOR AND POST BROKEN AND F8-E5; ordrng 1 W10772621 (SCREW) and 1 285811 (CAM-AGIT)
WASHER WHIRLPOOL WFC7500VW2 "Pull down dryer found that the vent hose damaged,ordering vvent hose,; ordrng 1 WFC7500VW2 (HOSE) and 1 wpy055980 (adhesive)"
WASHER MAYTAG MVWC300BW0 "Check one washer not spinning out cloth,enter diagnostic found code7/e1& f1/e1,need new gearcase control and actuator.gearcase is on back oeder customer will replace the washer."
WASHER MAYTAG MVWC415EW1 c/b Found water vale housing dipping water down the back side of outter tub. Adjusted legs so water falls into the spin basket. Tested unit now working as it should.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 Complaint of fesh food door gasket coming off not letting door close. Put gasket back into the door. Door not shuts as it should. Customer's father has payment for service call but they can not reach him.
REFRIGERATOR WHIRLPOOL KSSS36QDX00 Replaced fan motor. Unit now working.; pckd up 1 WP4389155 (motor-evap)
REFRIGERATOR KITCHENAID KRFF507ESS01 "Check one icemaker not making ice,enter diagnostic unit gage a 20 for icemaker not going to the home position,replace icemaker check ok KNUO800NP1."
WASHER WHIRLPOOL WTW8000BW0 # WNUT900XPL1 UI control board will not seperate from console.; ordrng 1 WPW10521053 (console)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Complaint of not making ice. Found icemaker fill tube with ice blocking the water. Steamed line.; ordrng 1 W10179146 (water inlet valve)
MICROWAVE WHIRLPOOL WMH32519HZ4 Assisttech with the removal of otr and the insallion of parts and reinstall unit check ok.
REFRIGERATOR-FD KITCHENAID KRFC302ESS02 "Check one refrigeratoe freezer door not closing found faulty slides,order and replace the slides door no clides properly FCC."
COOKTOP KITCHENAID KECD866RBL00 "Complaint of knob not connected. Found LR, RF, and RR switches not turning. Fan swicth sucken into unit."
REFRIGERATOR WHIRLPOOL ART318FFDS06 "Check one refrigerator making a noise,unit was on a cycle watie for the compressor to start,the noise is from the compressor ordering compressor.; ordrng 1 W11209866 (COMPRESSOR) and 1 W11107829 (DRIER-TUBE) and 1 sstech (sstech)"
REFRIGERATOR WHIRLPOOL WRT111SFDM Installed all parts and reformed gasket on bottom left side of freezer and top left of fresh food. Unit ready for use.
REFRIGERATOR MAYTAG MBF2258XEW1 "Found drain tube clogged. Steamed evaporator and replaced evaporator fan motor, wire harness, and drain tube. Advised customer it will take a couple of hours to reach normal operationg temperatures. on last visit by check.; used 1 W10619951 (TUBE-DRAIN) from stock"
DISHWASHER WHIRLPOOL WDF330PAHS3 "Check one dishwasher not runnig enter diagnostic found code f4/e3.check and found harnsee to the motor not connected,connect harness run test unit check ok FCC."
WASHER WHIRLPOOL MVWX655DW1 Check one washer dispenser detergent cup holds water replace dispenser test unit check ok FCC
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Check one refrigerator leaking from the valve.check found icemaker inlet valve filling icemaker,replace the water inlet valve test unit check ok FCC.Unit was nevere rented out and never lived in."
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced wire haness. Unit now ready for use.
REFRIGERATOR WHIRLPOOL JFC2290REM02 Door handle is too short. Contacted Debbie for part research. The handleo rdered has mounting screws 23 1/2 inches apart. The screws on the door are 29 1/2 inches apart.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced all ladders and tested unit is now working as it should
REFRIGERATOR KITCHENAID KRFF507ESS01 Complaint of frost build up on fresh food evaporator. Found fresh food evaporator cover frosted over.; ordrng 1 W11033168 (harns-wire)