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Local Reviews
for Decatur, GA
Powered by Fluid LOCALGreat Service
Paul - Decatur, GA
The technician was able to locate and fix problem without delays!
Great service
Sandralee - Decatur, GA
Efficient
Laura - Decatur, GA
The service pertain was on time, efficient and the repair was done very quickly. Very happy.
Awesome
Sandra - Decatur, GA
Very nice person and friendly.
I was thoroughly pleased with your service. This was my third time using your company.
Natalie - Decatur, GA
I was completely pleased, from my initial contact with the lady in your call center who scheduled me promptly, to your very capable technician, who identified the problem and made the repair, while explaining what was wrong and how much it would cost. I recommend your company completely and thank you for everyone’s excellent service.
Overall great experience
Kristi - Decatur, GA
Wonderful customer service. Tech was very nice, personable, and knowledgeable!
The tech was very nice and knowledgeable about my appliance .
Teronia - Decatur, GA
Excellent experience
Great Service
Joycelyn - Decatur, GA
Replacement part was installed and now remote feature works in new oven.
Super service
Christine - Decatur, GA
Excellent service calls, very skilled technician.
Great service
Vivian - Decatur, GA
The service that Bryan Thomas provided was excellent. He was on time and did not take all day to complete the job. Very nice and polite and cleared up after job was done.
Helpful and Courteous
Jennifer - Decatur, GA
Clinton is fixing a problematic fridge for the second time-not his fault the Kitchen Aide is a lemon. He researches the problem with manufacturer before making the repair. Good work, cleans up.
Great service and on time!
Elizabeth - Decatur, GA
Great Service
Vincent - Decatur, GA
Shermeta went the extra step to educate me about my washer to prevent further malfunction.
Service
T - Decatur, GA
Excellent
Great service
Sandra - Decatur, GA
Clinton is very professional, explained what needed to be done, and took care of it.
Wilson Perez was great
Patricia - Decatur, GA
Wilson was great (five stars for him) but the scheduler was very confused and not particularly helpful
Fast service. Great Tech
Tiffany - Decatur, GA
Knowledgable and reliable
Renejessica - Decatur, GA
Roy did a great job communicating what was wrong and options for correcting the problem. He showed up on time and we appreciated the reminders the day before and call when he was on the way.
Wonderful Service
Patrice - Decatur, GA
Clinton is pleasant and accommodating.
new whirlpool washer service
Joyce - Decatur, GA
Rhys was great. Very efficient and knowledgeable and explained problem to me.
Barron
William - Decatur, GA
Fast and efficient
Great service!!
Andrew - Decatur, GA
The technician was professional, prompt, and friendly!
Awesome
Cynthia - Decatur, GA
The tech was knowledgeable about the machines politeness was great
Great Service, Super Nice Repairman
Allison - Decatur, GA
Repairman went beyond the call of duty; taught our maintence staff what to look out for and how to prevent future issues. Really a great guy.
Sonia
Sonia - Decatur, GA
The tech was courteous and professional
Service, timeliness, professionalism and knowledge was excellent.
Velma - Decatur, GA
Professional, truly awesome
Thomas - Decatur, GA
Excellent service!
Adam - Decatur, GA
Our service technician was professional, friendly, and knowledgeable. All you could ask for.
Roy T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 check one SBS refrigerator and found items in refrigerator form ice crystal did test 9 diffuser not closing all the way; ordrng 1 W11317276 (DIFFUSER) and 1 W11214887 (CNTRL-ELEC)
Clinton O.
REFRIGERATOR SBS WHIRLPOOL WRS321SDHZ02 "Check one refrigerator making noise,found evap fan harness wire ran across fan blade which creating the noise,relocate harness from around fan blade turne on unit noise has stoped check ok FCC."
Bryan T.
WASHER WHIRLPOOL WTW5000DW1 WKLVZ00APL1 F2E1 F7E1 F7E6 Found capacitor faulty. Replaced capacitor and tested. Unit working as it should. Adjusted legs to raise unit from floor. Calibrated unit.; used 1 W11158831 (capacitor) from stock
Bryan T.
MICROWAVE WHIRLPOOL WRF555SDFZ08 Complaint of icemaker leaking water. Found faulty icemaker and water valve.; ordrng 1 W11043013 (VALVE) and 1 WPW10300024 (ICEMAKER)
Bryan T.
REFRIGERATOR AMANA ASD2522WRW07 Complaint of not dispensing ice. Found control braket broken preventing switch from being activated. Collectedwill collect balance of on completion.; ordrng 1 WP2180226 (BRACKET)
Bryan T.
MICROWAVE WHIRLPOOL WRF555SDFZ08 Upon arrival found ice in ice container. Adjusted ice door to allow for proper closing. Unit now works as it should.
Bryan T.
REFRIGERATOR AMANA ASD2522WRW07 Replaced bracket and tested unit now working as it should. Collected balance of
Bryan T.
WASHER MAYTAG n/a Complaint of unit not putiing in cold water. Found hot and cold lines reversed. Corrected lines and tested and unit is working as it should.
Bryan T.
REFRIGERATOR MAYTAG n/a Complaint of not cooling. Freezer at 2 degrees and fresh food at 44 degrees. Evaporator fan and condensor fan working. Unit is working as it should.
Roy T.
WASHER CROSLEY VAW3584GW1 check one washer and found no error code run daignostic cycle pass test nornal wash cycle thet works test spin cycle that works recaliberate machine coctrol all functions pass
Bryan T.
RANGE AMANA n/a Complaint of not working and error code F3E0. Replaced control and temperature sensor. Tested and got F3E0 error. s/w Cathy techline and advised to hard wire sensor to wire connection with wire nuts. ref # 7725077400 Hard wired sensor and tested unit now working as it should.
Bryan T.
REFRIGERATOR WHIRLPOOL n/a Complaint cubed ice keeps cominng out and ice build up in chute. Checked ice door and dispensing ov cubbed ice. Ice door and dispenser working as it should at this time. Adjusted filter and filter remover tool.
Bryan T.
REFRIGERATOR KITCHENAID KRSF505ESS01 Replaced water housing. Unit now ready for use.
Clinton O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ06 "Check one refrigerator ont making ice,upon arrival customer state that it is making ice,unit did cycle and drop ice and let water in,check freezer temp it's 5*f refrigerator is 37*F,check fc,rc, thermistors they pass unable to verify icemaker not working it's working at this time FCC."
Shemeta C.
DISHWASHER WHIRLPOOL JDB8200AWS "Diagnosed one jenn-air DW, found out the drain pump is very noisy when unit first comes on and when put in cancel mode to drain. unit dispenses water and washes roperly. ordering drain pump, paid ref # 1618756167); ordrng 1 WPW10348269 (drain pump)"
Clinton O.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Check one freezer door gasket falling off,found bottor of the gasket came out from under the liner,reinsert gasket and add adhesive to secure the gasket from comming out FCC."
Clinton O.
DISHWASHER KITCHENAID KDPE234GPS0 "Check one dishwasher having parts falling off,found third rack end cap in the bottom of unit,replace end cap test ds screen filter screen to customer unit check ok.; ordrng 1 DSWPW10463906 (SCREEN)"
Bryan T.
WASHER WHIRLPOOL n/a Complaint of starting then shutting down. F5E2 Found lid lock faulty.; ordrng 1 W10810403 (LATCH)
Shemeta C.
WASHER-TOP LOAD WHIRLPOOL n/a "Diagnosed one wpl washer, put unit in diagnostic mode, unit finished every cycle. customer complaint is that unit lid lock comes on intermittingly. ordering control.; ordrng 1 w11116592 (control)"
Brandon B.
REFRIGERATOR WHIRLPOOL n/a "unit 209 ; shimmed the freezer door switch to allow the unit to supply power to the icemaker , checked ok"
Bryan T.
WASHER MAYTAG n/a Complaint of laking from the front. F20 Found fill tube not full inserted into bellow. Inserted tube all the way and tested unit is working as it should no leaks detected.
Clinton O.
DISHWASHER AMANA ADB1300AFS1 "Check one dishwasher leaking suds from the bottom,run a cycle unit with soap did not leak it's level,customer used old soap need to ket new soap and rinse aid unit check ok FCC."
Roy T.
REFRIGERATOR MAYTAG M1BXXGMYW00 check one top mount refrigerator and found freezer thermistor reading oven 30kohms at room temp replace thermistor and defrost evcap coil; used 1 WPW10383615 (THERMISTOR) from stock
Bryan T.
RANGE WHIRLPOOL WEC310S0FS3 Found L1 and L2 reversed at terminal block. . Corrected lines. Replaced sensor and control. Tested on bake 350 to find average 474 / 320 / 389 / 331 / 392 / 332. Unit averge is 373 offset temp -10 degrees for customer
Clinton O.
REFRIGERATOR WHIRLPOOL WRF540CWHV00 "Check one freezer have ice and frost found gasket not sealing,aply heat to gasket and tighten door screws,test gasket unit check ok FCC."
Shemeta C.
REFRIGERATOR MAYTAG MRT311FFFM00 "Diagnosed one maytag fridge, found out that the freezerdoor gasket is torn. also found out that it is building up condensation inside frezzer and fridge due to freezer gasket being torn on the side of freezer door upon installation. customer will wait for any repairs to fridge , unitil she get more information from purchaser about replacement options"
Clinton O.
REFRIGERATOR JENN-AIR n/a "Check one refrigerator centre mullion not closing properly,found center mullion hits thr rignt door in closing it,remove and reinstall door now close properly,also check complaint of thinge freezing in chrisper,temp in frige is 39*f set for 39*f and 44*f in the chrisper,unit check ok door closing and temp is good FCC."
Shemeta C.
DISHWASHER WHIRLPOOL n/a "Amana DW, leaking . courapidly from a big crack on the right side of unit. Couldnt located model number no where on the unit. called whirlpool, they say it is nothing we can do until, serial number can do located. FCC"
Clinton O.
RANGE IKEA IGL730CS0 "Check one oven bottom having chip in the bottom of oven,call tech line and report finding,is advice is orderb touch-up rs#7725063037; ordrng 1 W10803163 (touch-up)"
Clinton O.
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "Check one refrigerator freezing food in the refrigerator section and the air diffuser was replaced the customer stated,check temp in the fresh food it's 38*F set to the lowest setting sr#7725044116 per tect line to order control and thermister.; ordrng 1 WPW10384183 (THERMISTOR) and 1 W11174836 (CNTRL-ELEC)"
Bryan T.
WASHER MAYTAG MVWC565FW1 Complaint of noise during wash and spin. No errors. Diagnostics passed. Rinse and spin passed. Suspension test good. Calibrated unit. Unit is working as it should
Bryan T.
DRYER WHIRLPOOL WED4815EW1 Complaint of door not closing right. Found catch not allowing strike to seat properly. Adjusted strike and tested. Unit now closes properly.
Horace B.
WASHER-TOP LOAD WHIRLPOOL WTW7300DW0 broken lid needs to be replaced; ordrng 1 W11101059 (lid)
Roy T.
DISHWASHER KITCHENAID KDTE204EPA1 check one dishwasher and found sump motor run and stop heater works replace one sump&motor and one control elect sump motor covered under the five year s-code run diagnostic cycle and test for water leak found none
Clinton O.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "Check one refrigerator not cooling found fresh food evap coil ice up,defrost coil and replace the cover and control unit check ok."
Clinton O.
DISHWASHER WHIRLPOOL WDF520PADM7 "CHeck one dishwasher not draining found harness to drain motor not connected,connect harness test unit check ok FCC."
Clinton O.
DISHWASHER KITCHENAID KUDS40FVSS3 "Check one dishwasher not filling with water,found not water comming to the dishwasher need a plumber."
Shemeta C.
COOKTOP MAYTAG MGT8720DS00 "diagnosed ne maytag cooktop, found out that unit intermits, coming on and off, and doesnt reach proper temparatures at times. ordering main control, in additional to unit, also found that that valve burner is hard to turn when needed.; O-emld tckt , states that autho needed"
Clinton O.
ICE MAKER KITCHENAID KUIX505ESS2 "Check one under the counter icemaker not working,found fautly pump replace test unit check ok."
Clinton O.
WASHER MAYTAG MVWX655DW1 "Check one washer not spinning fast and cloyh came out wet,check for code found off balance load and tub will not turn easily,take clothing between the tub,remove testunit check ok FCC."