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Local Reviews
for Decatur, GA
Powered by Fluid LOCALVery efficient
Laura - Decatur, GA
Great service, timely
Ann
Ann - Decatur, GA
Good
Gwen
Gwendolyn - Decatur, GA
Good
Nothing Change
Marsha - Decatur, GA
My Refridgerator is still freezing food nothing change still not making ice like it should
Great service!
Pamela - Decatur, GA
Great
Harold - Decatur, GA
Ok I quest
Marsha - Decatur, GA
Act like you enjoy your job .Had no hospitality
Washer problem
Edward - Decatur, GA
Great service!
Pamela - Decatur, GA
Excellent Experience ...
Steven - Decatur, GA
Watching Bryan Thomas of Flamingo Appliance fix my Whirlpool microwave, was like watching a surgeon. He had great personality and easy to talk to also.
Courteous service and expertise
Lynne - Decatur, GA
Great Service
Ruben - Decatur, GA
Although the repair was rescheduled due to the right part not being available, once the technician made the necessary repairs, I was completely satisfied.
Dish washer
Tajie - Decatur, GA
Great technician.
Mercy - Decatur, GA
He did a good job diagnosing the problem. Was not able to repair it this time unfortunately but we were satisfied by his efforts on our behalf and the careful time spent diagnosing the problem.
Great
Philip - Decatur, GA
Very good
prompt and professional
Lyn - Decatur, GA
My technical was able to discuss why the repair would work and why this particular issue should not reoccur.
Great Service
Robert - Decatur, GA
Awesome
Herbert - Decatur, GA
Great work!
Clinton was great!
Kristi - Decatur, GA
Clinton was great! After having two negative experiences with Noah, we requested a different technician.
Raz
Razludin - Decatur, GA
Excellent service, very polite and explained us all the trouble shooting points
The service was very good
Mary - Decatur, GA
Very good customer service and the repairman very courteous. Once he returned with the part, the washing machine was repaired in less than 45 mins.
Zhang
Lin - Decatur, GA
Very very satisfied with the service!
Fridge repair
Sagar - Decatur, GA
Excellent Service!
Shirlene - Decatur, GA
Bryan is a very professional and skillful technician!
Excellent Service!
Shirlene - Decatur, GA
Very nice
Suzanne - Decatur, GA
Service Tech was very nice and very prompt. I hope the repair works. Time will tell.
Great Tech!!
Mrs. M - Decatur, GA
Excellent technician. Thorough and detail oriented. Explained everything well.
Great
Roy - Decatur, GA
He was excellent knows his job and very professional Very good worker
Clinton O.
DISHWASHER MAYTAG MDB4949SHZ1 "Customer answered no to q1q2,check dishwasher not working,the pump was ordered and replaced unit still did not work ,the control was infested with roaches,replace the control test unit check ok now working"
Clinton O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer answered no to q1q2,check one refrigerator icemaker not dispensing ice,check found ice in the bin frozen and freezer light not comming on,clean out frozen ice and melt ice in the switch,unit check ok FCC did not sign due to covid-19 protocol."
Clinton O.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer answered no to q1q2,install the cover and switch the door light is off,also check f/c not cooling,run test 40 with watt meter abd guages found that the 3way valve is not opening to let freon to thr r/c coil,the valve was replaced ordering a new valve,; ordrng 1 W10865727 (valve)"
Clinton O.
WASHER WHIRLPOOL WTW7500GW0 "Customer answered no to q1q2,check one washer found the lid broken,order a lid did not sign due tu covid-19 protocol.; ordrng 1 W11130236 (lid)"
Clinton O.
DISHWASHER KITCHENAID KDTE234GPS0 "Customer answered no to q1q2,replace broken left and right side adjuster,test unit chedk ok FCC,did not sige due to covid-19 protocol."
Bryan T.
RANGE WHIRLPOOL WFE510S0HS1 Replaced hinge. Unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Clinton O.
REFRIGERATOR JENN-AIR JSC23C9EEM00 "Customer answered no to q1q2,check one icemaker not dispensing ice,found that the icemaker motor harness was caught between the cover and the bucket was not seeted properly,remove icemaker and push wires behind the cover,replace ducket test unit check ok did not sign due to covid-19 protocol"
Clinton O.
REFRIGERATOR JENN-AIR JFC2290REM02 "Customer answerwd no to q1q2,check one refrigerator freezing food in the r/c.replace damper control and harness with thermistor to address the issue of freezing food,did not sign due to covid-19 protocol."
Clinton O.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "ustomer answered no to q1q2,found silverware basket support came off,replace inner door test unit check ok FCC,did not sign due to covid-19protocol"
Clinton O.
RANGE WHIRLPOOL WFG505M0BS3 "Customer answered no to q1q2,check oven light broken,check doind the bulb base stuck in socket,remove bulb base to allow customer to replace the bulb,test lignt now working check ok FCC,did not sign due to covid-19 protocol."
Clinton O.
DRYER MAYTAG MEDB765FW0 "Customer answered no to q1q2,check one dryer not running,found and replace defective overlay test unit check ok FCC,did not sign due to covid-19 protocol."
Clinton O.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customwr answered no to q1q2,the wrong side cover was ordered,need thr right side the left side was ordered,reordering part also the rc section is not cooling need to be check on return,did not sign due to cocid-19 protocol.; ordrng 1 W11199487 (cover)"
Clinton O.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "sp#w11329116c & S Code: S27311 S Code covers Replacement Control, Replacement Evaporator Cover and 2X labor, customer answer no to q1 and q2 evaporator was frozen from fresh food section tech line recommend to change evap cover and control board in the back could not get signature do to covid; ordrng 1 W10889360 (cover-evap)"
Bryan T.
RANGE MAYTAG MGT8720DS02 Complaint of upper oven bake not working. Found ignitor getting 120 volts but not responding. New ignitor needed. .; ordrng 1 WP7432P143-60 (IGNITER- B)
Bryan T.
OTR MICROWAVE MAYTAG MMV4205DE1 "Replaced cap,mag and diode. Tested unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol."
Bryan T.
WASHER MAYTAG MVWX655DW1 "Complaint of noise during rinse. F0E4 Found oil on pulley shield. New gearcase, pulley shield, belt and cam needed.; ordrng 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10427633 (pulley shield) and 1 WPW10006384 (drive belt) and 1 tubpuller (tub puller)"
Bryan T.
ICE MAKER WHIRLPOOL WRS325SDHZ04 Complaint of not dispensing ice. Found dispenser motor broken. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 W11310391 (MOTOR)
Clinton O.
DISHWASHER KITCHENAID n/a "q1 and q2 customer answer no ,adjuster on the top rack is broken on both side didnt have it in stock had to order couldnt sign do to covid; ordrng 2 WPW10546503 (adjuster)s"
Clinton O.
DISHWASHER KITCHENAID n/a "q1 and q2 customer answer no ,adjuster on the top rack is broken on both side didnt have it in stock had to order couldnt sign do to covid; ordrng 2 WPW10546503 (adjuster)s"
Clinton O.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer answered no to q1 q2,install manfold test unit check ok also upper spray arm to DS to customer pt#WPW10448645 FCC."
Derek B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complained that the fridge was freezing food in the fresh food section again. She said the top shelf was the worst one but it would freeze gradually less and less the more shelves she went down. Checked temperatures in the fresh food section and 30.2 degrees on the top shelf. Poured pickle juice in a cup and got 36.1 degrees with the thermocouple (pickle jar on the bottom shelf). Called tech line and spoke with Rich. He had me check the freezer temperature and got 4.5 degrees. He said there was nothing further that we would be able to do that we haven't already tried if not once then twice. He informed me to let customer know Whirlpool product resolutions team will be in contact team to resolve. File number 7728648894 Q1: N Q2: N No signature due to Covid 19 Protocol.
Bryan T.
OVEN AMANA AGR5630BDS1 Replaced control. Tested unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Clinton O.
DISHWASHER WHIRLPOOL WDT790SLYM1 "Customer answered no to q1q2,check one dishwashwe not washing,found faulty pump&motor,replace test unit check ok FCC,did not sign due to covid-19 protocol."
Bryan T.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Complaint of ice build up in RC. Found evaporator cover frosted over. New harness wire needed. .; ordrng 1 W11033168 (harns-wire)
Clinton O.
WASHER WHIRLPOOL WFW560CHW0 tub damage further work needed unable to repair today; saved tckt
Bryan T.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Found gaps where liner meets cabinet and ice build up on center of air tower. Temp of FC 10 degrees. Put silicon around liner of FC and RC. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
MICROWAVE WHIRLPOOL WMH31017HS3 # WRYKW00AL2 Complaint of fan coming on by itself and control showing wrong values when button pressed. Found unit working as it should at this time. Replaced control due to sparatic behavior. Advised customer that fan will come on when the bottom of unit reaches a certain temperature from using oven and go off when it cools down. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Bryan T.
WASHER MAYTAG MVWC400XW3 Complaint of rinse and spin not working. F7E1 F0E2 errors cleared. agitation and spin test passed. Control lid lock light blinking and woul not go off until unit was unplugged. New control and lower wire harness needed. Calibrated unit. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W10480274 (control) and 1 WPW10268821 (harns-wire)
Bryan T.
OTR MICROWAVE MAYTAG MMV4205DE1 "Complaint of not heating. Found unit not heating. New magnetron, capacitor, and diode needed. Magnetron covered under warranty. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W10818686 (MAGNETRON) and 1 W11256462 (DIODE) and 1 W10561770 (capactr-mg)"
Bryan T.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Complaint of ff section not cooling properly. Found return slghtly blocked with ice and evaporator slightly frosted over. Air flow returned after steaming evaporator. New freezer wire harness needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W11405276 (HARNS-WIRE)
Clinton O.
REFRIGERATOR WHIRLPOOL n/a "Customer answered no to q1q2,check one freezer &refrigerator temp because customer thinks that it's not cold enough,freezer is at 2.2deg refrigerator is is at 38.7deg also check froen charge it's at 0psi no the low and 157psi high,unit is working properly"
Clinton O.
OTR MICROWAVE WHIRLPOOL n/a "Customer answered no to q1q2,check one otr microwave is noisey,check found that the exhaust/cooling fan is where the noise is comming from,pull unit found that the vent flap touching the fan,remove and reinstall flap,test unit check ok FCC did not sign due to covid-19 protocol,autho#WRVMBRVNL2."
Roy T.
DISHWASHER KITCHENAID KDTE204EPA1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHWASHERT AND FOUND TUB FILL WITH WATER AND SUMP NOT CYCLING; REPLACE 1 WPW10605058 (PUMP&MOTOR )RUN DIAGNOSTIC ALL COMPONENT WORKING DO TO COVID 19 CUSTOMER COULD NOT SIGN"
Bryan T.
REFRIGERATOR KITCHENAID n/a Complaint of not cooling properly. Customer unplugged unit for 5 min to clean and when plugged back in unit started cooling again. freezer at 4 degrees and ff section at 40. Spoke wit Butch from techline file # 7728540436 advised to replace UI control. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 W11340158 (UI control) and 1 W10873791 (icemaker)
Bryan T.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Replaced pump and motor assembly. Tested and unit is working as it should. Adjusted legs to prevent door from rubbing tub when closing. Q1-no Q2-no Customer did not sign due to covid 19 protocol.
Clinton O.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer answered no toq1q2,found door falling down the pads were broken,replace pad test unit check ok FCC,did not sign due to covid-19-protocol"
Clinton O.
COOKTOP WHIRLPOOL n/a "Customer answered no to q1q2,check customer complaint that all the igniter spak when one burner is turned on and smelling gas in cabinet,use leak detector found leat at the gas line to unit,tighten nut test again leak is stoped,also explain that with clicking of the burners that is normal there is nothing wrong with it,unit checkok FCC did not sign due to covid-19 protocol."
Clinton O.
REFRIGERATOR WHIRLPOOL n/a "Customer answered no to q1q2,check one refrigerator not making ice or dispensing water,check found that the water pressure is very low,advice customer that the unit need to be supply with water pressure between 30 and 120 psi and he need a plumber,unit check ok FCC did not sign due to codiv-19 protocol."
Clinton O.
MICROWAVE KITCHENAID KEMS309BSS00 "Customer answered no q1q2,assist tech with the removal and reinstallion of microwave,unit check ok did not sign due to covid-19 ptotocol."
Clinton O.
RANGE WHIRLPOOL WFG525S0JZ0 "Customer answered no to q1q2,check cooktop burner not working,check all burners they check ok,had custoner turne on burners and advice to allow the gas to get to the igniter before turning pass light position,unit check ok did not sign due to covid-19 prtotcol."