Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Decatur, GA
Great service technician
Renee - Decatur, GA
Joseph - Decatur, GA
Rashonda - Decatur, GA
Susan - Decatur, GA
Thank you for the quick repair and professionalism!
Nancy - Decatur, GA
Great experience. Some things fixed that day. Parts ordered and Bryan came back in a week to finish the job. He was professional and was neat about it. He was very polite and kind to my invalid husband. Big thanks to Bryan and the company.
Rebecca - Decatur, GA
Dana - Decatur, GA
Jordan - Decatur, GA
Great service although cost was surprisingly high.
Friendly and Professional
Judith - Decatur, GA
Very satisfied with the service I received from Clinton on my brand new dishwasher. He replaced the dented door and discovered the control panel was bad and ordered a replacement immediately. He returned on my schedule and completed the repair.
"Css - Decatur, GA
Paula - Decatur, GA
Polite, timely, great service.
Karen - Decatur, GA
Very pleasant and professional technician
Leslie - Decatur, GA
The technician was professional and on time. The only problem was that it took 4 appointments to correct the problem.
Competent and pleasant service
Arthur - Decatur, GA
We couldn’t ask for more. Arrived on time, diagnosed problem and referred us to gas company.
Michael - Decatur, GA
Dryer had a serious problem that needed three visits from Rhys. Machine should have been replaced.
great service in repairing our microwave
Sharon and Les - Decatur, GA
Edward - Decatur, GA
Flamingo is great, but...
Jennifer - Decatur, GA
My KitchenAid fridge has has about 8 repairs in 3 years. Clinton has been the tech for the last several. He calls the manufacturer each time to see if there is a new fix for this piece of junk. He is consistently professional and helpful. I just wish the fridge wasn't such a lemon.
Frances - Decatur, GA
Fritz - Decatur, GA
Horrible that my kitchenaid washer pump failed after 2 years but they made me whole and Rhys did a great job repairing it
Fritz - Decatur, GA
Rhys did an excellent job fixing our appliance
Joseph - Decatur, GA
Clinton went above and beyond. I was very happy with the job.
Joseph - Decatur, GA
The service tech’s went above and beyond. I was very happy with the results.
Toni - Decatur, GA
Andrea - Decatur, GA
Wonderful energetic person, very knowledgeable and polite. A wonderful conversationalist and smart and innovative. She is an awesome representation of Flamingo.
Karin - Decatur, GA
The tech was so professional and prompt! Would definitely recommend
Laura - Decatur, GA
The rep was great! Very professional. Unfortunately, the thing he attempted to correct appears uncorrectable. I’m contacting Whirlpool or Lowes to request a new dishwasher, as I’ve only had this one a week.
Yinzi - Decatur, GA
Good job. On time. Efficient.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Replace partially cloge drain hose so that unit will drain properly,test unit water now drains out of the sump properly unit check ok,autho #WM8OE00NPL1."
RANGE WHIRLPOOL WEG745H0FS0 #wmjek00apl1 Complaint of flalmes off and not cooking properly. Found flames normal and vent blowing on burner. Unit is working as it should.
DRYER WHIRLPOOL WED5100VQ1 Complaint of not drying. Foud timer getting 5 volts from contact A to neutral while set on time dry. spoke with ED techline ref #7726096333 new timer is needed.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 Complaint of handle came off. Put handle back on and secured it to the door. Unit now reeady for use.
RANGE WHIRLPOOL WFE361LVS0 Spoke with Barbra safty team #WMKJ500WPL1 Replaced switch and unit is now working as it should.
WASHER STACKABLE MAYTAG MET3800TW1 replaced heating element and box also installed new bezel and dispensor and test unit temps and dryer is now operating as deigned showed customer unit is now operating as designed
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Check one icemaker intermittenly makes ice,replace icemaler it cycle in water unit check ok FCC."
DISHWASHER WHIRLPOOL WDTA50SAHW0 Replaced dispenser and tested. Now unit is working as it should.
COOKTOP JENN-AIR JGC7636BP00 "customer complaint is that the stainless steel cook top is possibly scratched up by the builders cleaner. Arrived to check out complaint and I found cooktop was badly scrated up. I installed a new stainless steel cook top and cleaned it and tested burners which all tested good, customer confirm installation.JM81Q00APL1 covered repairs."
REFRIGERATOR-FD WHIRLPOOL WRF989SDAM00 Complaint of freezer door stuck close. Could not open door. Advised customer to allow unit to stay unplugged for 24 hours.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "customer complaint is that the unit is not cooling properly, i checked temp that was 47 deg and pulled evap cover and found top and btm loop was frosted. ordering compressor , evaporator and filter drier. authorization # wmimw00nl2 for extra labor.; ordrng 1 VW11305045 (compressor) and 1 W11179385 (drier) and 1 WP2188822 (evaporator) and 1 sstech (sstech)"
WASHER STACKABLE MAYTAG MET3800TW1 found shorted heating element and bezel and dispensor broken ordered parts listed return visit is needed; ordrng 1 WP3387749 (element) and 1 W10802681 (element box) and 1 WP3362952 (bezel) and 1 W10864899 (dispensor)
WASHER AMANA NTW4651BQ1 Complaint of unit leaking. Found drain pipe fills with water and overflows during drain. Advised customer to have plumber clear the drain pipe.
REFRIGERATOR WHIRLPOOL ASD2275BRW00 Complaint of filter door not closing. Adjusted door and it is now closing as it should.
DRYER AMANA NED4600YQ1 Complaint of not drying. Found unit has good heat drum rotaion and air flow. Unit is working as it should.
REFRIGERATOR KITCHENAID KRMF606ESS01 Replaced control and inverter. unit now working as it should
REFRIGERATOR WHIRLPOOL MFI2570FEZ07 Complaint of rail mullion not allowing left door to close and doors uneven. Adjusted left door and raised right leg to align doors. Unit now ready for use.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 Customer says they have a warranty. F5E2 F5E3 Found lid lock not locking. Spoke wit Rick from Lowes. Customer will contact lowes to get call set up properly.
REFRIGERATOR WHIRLPOOL ED22RFXFN01 Complaint of leaking. Found water dripping from where main line that connects to the unit. Icemaker keeps cycling and does not stop. ice door falling down. Turned water off at cutt off. Customer will call in if she wants to order the parts.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "authorization # wmi9a00nl2 for double labor repair for installing evaporator compressor. found refrigerator not cooling and found ice build up on top right evaporator, replaced compressor, evaporator, and filter drier. advise customer to give up to 24 hr for proper cooling.; used 1 4387019 (drier-tube) from stock"
RANGE WHIRLPOOL KEMS377DBS6 replaced defective door hinges. Ok now
DISHWASHER WHIRLPOOL WDF330PAHS3 Complaint of not filling with water. Found water line pinched behiind unit. Adjusted line now unit is working as it should.
WASHER STACKABLE MAYTAG MET3800TW1 Complaint of not drying fabric softner cap coming off and bleach cup coming out. Found heater with no continuity fabric softner cap broken and bleach cap broken.; schdld next appmnt for 10/9 WED !
DISHWASHER WHIRLPOOL WDF520PADB7 Compaint of not draining. Adjusted hose at sink and tested. Unit now draining as it should.
DISHWASHER WHIRLPOOL WDTA50SAHW0 Complaint of dispenser not opening. Found dispenser gets stuck in the closed position.; ordrng 1 W10861000 (DISPENSER)
DRYER WHIRLPOOL WED4815EW1 Complaint of noise. Found screw stuck between front panel and drum. Removed screw and now unit works as it should
WASHER WHIRLPOOL WTW4816FW2 Arrived at residence and saw that the area where the water valves and drain hole is has lots of rust and evidence of standing water detected. The unit drain pipe sounds like it is filling up quickly and rising to the top of the drain pipe. This will cause the unit to overflow and ultimatley cascading down the inside/outside of wall. Seems to be happening on the inisde(behind) of the wall. Water damages found on the wall behind the washer. Advised client to not use the uniut until they get the drainage issue resolved. Advised that if used it can lead to water damage/flooding behind the walls and floor of the laundry area. The unit is working as designed. Plumbing issue.
DRYER MAYTAG MEDC465HW0 Complaint of no heat. getting 80 volts across L1 and L2/ 121 volts across L1 and neutral/ 38 volts across L2 and neutral. Advised customer to have electrician correct power.
WASHER MAYTAG MVWX655DW0 Need to order shift actuator. Agitator spinning fast but the basket is not.Client will hold off on repairs
DRYER WHIRLPOOL WED7590FW1 ARRIVED TO DIAGNOS DRYER AND FOUND THERE IS A VENTING ISSUE AND WILL NOTIFY MAINTENANCE TO ADDRESS PROBLEM. FCC
OTR MICROWAVE WHIRLPOOL WMH78019HZ1 "Check one microwave heating intermittily, installed switches and a control board, tested unit and it now works as designed.auth #WMGA900NL2."
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 WATER LEAKING FROM DISPENSOR. FOUND WATER WATER VALVE IS LEAKING ORDERING ONE WATER VALVE; ordrng 1 W11043013 (valve)
REFRIGERATOR KITCHENAID KBFS25ETSS01 "Replaced endcap, pantry lid, and right door gasket. Heated gasket to form it to cabinet. Unit now ready for use"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Complaint of not making ice. Found water pressure low. Cycled icmaker and it completed harvest cycle but put very little water in unit. Checked water pressure at supply and it is good. Put bypass on water filter and checked water pressure and it is good. Advised customer to replace water filter.
MICROWAVE COMBO WHIRLPOOL KOCE500ESS05 "Check one oven making a noise when the convection fan comer on,put the convection on unit started the noise,pull out unit the noise stoped,its an insulation issue customer will correct the insulation FCC."
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced handle. unit now ready for use.
BEVERAGE CENTER WHIRLPOOL KUBL304ESS00 "Check one beverage center found the outer stainless cover on the door lower edge cought on her little girl's heel and cut her and she had to get stiches,need to replace outer ss door cover,report issue to tech line sr#7726028043.autho from the safty team to repair the unit,#KMFUIMFWPL1.; ordrng 1 W10797360 (DRAWER-FRT) and 1 W11179312 (NAMEPLATE)"
DRYER WHIRLPOOL WED5000DW2 "Complaint of not drying. Found cutoff with no continuity. Replaced cutoff and tested unit now heating as it should. Found door seal torn.; ordrng 1 W10389571 (seal-door) and 1 WP279368 (adhesive), used 1 279816 (CUTOFF-TML) from stock"
MICROWAVE WHIRLPOOL WOC75EC7HS03 Unit keeps going to military time. Adjusted time and turned wi fi off. Unit now ready for use.
OTR MICROWAVE WHIRLPOOL WMH78019HZ1 Check microwave heats intermittinly ordering control and switch.; ordrng 1 W11284468 (CNTRL-ELEC) and 2 W11197766 (INTERLOCK)s and 1 twoman (tow man)