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Local Reviews
for Decatur, GA
Second attempt at repair
Bradley - Decatur, GA
Very thorough and friendly
Great Servoce
Dana - Decatur, GA
The serviceman has pleasant and quick. THANK YOU
Wanda
Wanda - Decatur, GA
Great Service
Very professional
Kevin - Decatur, GA
My serviceman could not have been better. He was punctual, knowledgeable, and professional in every way. He quickly diagnosed the issue and methodically fixed it. He made the service call go smoothly. It was a pleasure to deal with him.
Georgia
Georgia - Decatur, GA
Horrible
Randal - Decatur, GA
Did not fix the issue, now coming out for the 3rd time to 'try' and fix it.
Fantastic Technician!
Kevin - Decatur, GA
Wilson was great. He was prompt, knowledgeable, skillful, and kept the area very clean.
Excellent Service
Natalie - Decatur, GA
Jean
Jean - Decatur, GA
Desiree
Derogelio - Decatur, GA
Good
Bradkey
Bradley - Decatur, GA
Very efficient
Great repair company!
Karen - Decatur, GA
Antonia
Antonia - Decatur, GA
Terrible Experience
Anthony - Decatur, GA
I was told the visit would be between $80.00 & $120.00 & the part was $50.00. So I was loooking at $170.00 max. The bill was $280.97. No one ever mentioned labor and my stove still doesn’t work. Same issue.
Great service, fantastic technician
Mariana - Decatur, GA
Timothy was very courteous, explained everything very well. Price doesn't apply to us, the dishwasher is under warranty.
Lorna
Lorna - Decatur, GA
Professional individual with excellent customer service skills
Excellent service under warranty
Miller - Decatur, GA
Great service
Kris - Decatur, GA
Great service
Bernard - Decatur, GA
Great professional service
Sheila - Decatur, GA
concerned about technicians ability
Linda - Decatur, GA
Great service
Kristopher - Decatur, GA
Excellent! Very professional and worked fast.
Tara
Tara - Decatur, GA
Quick and efficient service
Excellent service!
Bradley - Decatur, GA
Clinton was very professional and nice. He assessed the problem and then returned the next day to complete the repair (freezer door was frozen shut so no Access to the problem) He Showed Me The problem and corrected It quickly.
Janice Dryer Repair
Janice - Decatur, GA
Excellent Service, Technician was very polite.
High price labor
Randal - Decatur, GA
Had a warranty part replaced and was charged an arm and a leg (service visit and labor).
Great service
Kenye - Decatur, GA
Good
Cuyler Beall
Cuyler - Decatur, GA
Bryan was patient and thorough, very nice, and performed outstanding service!
Clinton O.
RANGE KITCHENAID KSGG700ESS1 "Check one oven control touch keys not working,found faulty touch control replace test unit controlk keys now working yunit check ok FCC."
Roy T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 REPLACED DOOR GASKET BECAUSE FORMER DOOR GASKET NOT SEALING DID A TEST WORKS PROPERLY NEW GASKET SEALING.ADDED ADHESIVE TO FREEZER LINER; used 1 W10841140 (ADHESIVE) from stock
Clinton O.
REFRIGERATOR KITCHENAID KSF26C4XYY04 "Check one refrigerator boor not closing,check found shelves in the wrong location and door rubbing on the dottom,relocate shelve and dajust the door,test door now closing unit check ok FCC."
Clinton O.
WASHER WHIRLPOOL WFW94HEXW0 "Check washer showing a f9/e1 check pump found no obstruction in filter or the pump,replace claer code test unit checck ok code did not reappear test ok."
Horace B.
DRYER - ELECTRIC WHIRLPOOL MEDB400VQ0 UNIT NOT HEATING/FOUND & REPLACED BOTH DEFECTIVE THERMAL CUTOFF & ELEMENT/TESTED/UNIT NOW HEATS
Clinton O.
DRYER AMANA NED4655EW1 "Check one dryer not working found not power to dryer ,customer to check and replace the fuse or call an electrician to solve electrical issue FCC."
Roy T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 CHECK ONE FRENCH DOOR REFROGERATOR AND FREEZER DOOR NOT SEALING; ordrng 1 W10571967 (GASKET-AP DOOR FZ 36)
Clinton O.
WASHER MAYTAG MHW5500FW1 "Check one washer not completing it's cycle,enterdiag found code f5/e1 & f3/e1,replace pressurenswitch and door latch,test unit check ok FCC.; used 1 WPW10448876 (SWITCH-WL) from stock"
Roy T.
DRYER MAYTAG MEDC300XW0 check one dryerand found blower wheel broken from motor shaft
Clinton O.
WASHER MAYTAG MVWX655DW1 "Check one washer not agitating found faulty wash plate and broken lid ordering wash plate,lid,screw and tub.if cuatomer call back please order the parts and r/s the repair."
Clinton O.
DISHWASHER WHIRLPOOL WDF130PAHW0 "Check one dishwasher dispenser door not locking,found broken latch & acturator.replace test unit check ok FCC."
Horace B.
RANGE-GAS WHIRLPOOL WFG505M0BS0 OVEN & BOTH REAR & FRONT RIGHT BURNERS NOT WORKING/REPLACED BURNER HEADS SPARK MODULE CONTROL & IGNITOR/TESTED PROBLEMS CORRECTED
Horace B.
WASHER-TOP LOAD MAYTAG MVWX655DW1 LONG FILL ERROR CODE FOUND/CUST ONLY WASHES IN COLD WATER BUT CYCLE SELECTION DOES NOT REFLECT THE SAME/WASHING IN COOL WATER OR HOTTER/CUST INSTRUCT ON PROPER CYCLE SELECTIONS/CLEARED CODES & TESTED WASHER WORKING NOW
Clinton O.
REFRIGERATOR AMANA ART318FFDS03 "Check one refrigerator icemaker not making ice,found water line crimped relocate line clean out ice test unit hedk ok FCC."
Clinton O.
OVEN JENN-AIR JGRP436WP01 "Check one oven not keeping temp,did another temp average the first time averaged to 346*f,adjust temp the second averaged to 364*f unit check ok sr#7724188152."
Roy T.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND NOT MAKING ICE REMOVE MAKER FROMER REFRIGERATOR AND FOUND CONNECTOR NOT PLUG IN PLUG INE CONNECTOR TEST ICE MAKCE CYCLE AND HARVEST CYCLE START WILL CALL CUSTOMER MONDAY
Clinton O.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Checg refrigerator found fresh food evap coil ice up,defrost and replace ui and harns-wire unit check ok."
Clinton O.
RANGE WHIRLPOOL WEG730H0DS0 Check found code for cooling fan.replce cooling fan test unit check ok.
Clinton O.
DRYER MAYTAG MEDC215EW1 "checked one dryer drum, found that belt was broken, ordered part#WPW10198086 installed new belt, unit checked out ok"
Rodney V.
RANGE WHIRLPOOL JDS8850AAB "Repaired wiring to oven sensor.Tested oven,cycled to 350,tetsed ok..No charge callback"
Clinton O.
WASHER MAYTAG MVWB400VQ0 "Check one washer not spinning found basket not engaging to spin need outer tub and hub,estimate declined. sr#7724172684"
Clinton O.
COOKTOP MAYTAG MEC7430BB03 "found cooktop cracked. unit passed 30 days for cosmetic warranty. called Maytag, Maytag instructed customer to call consumer care. if customer gets approval order part WPW10570699 FCC"
Wilson P.
WASHER WHIRLPOOL WFW75HEFW0 UNIT TESTED FOUDN ERROR CODE F9 E1 CHECKED FILTER ADN POWER LINE ON THE DRAIN PUMP CLEAN ERROR CODE TESTED WORKING FINE AFTER SERVICE
Clinton O.
REFRIGERATOR KITCHENAID KFCS22EVMS8 "checked one refrigerator not cooling in refrig. compartment. found faulty damper. replaced damper with new one, unit checked ok"
Wilson P.
COOKTOP IKEA ICI500XB01 CHECKED OPERATION CHECKED WIRING HARNESS.....AS PER TECHLINE CUSTOMER MUST USE BIGGER PANS FOR A BETTER COOKING RESULTS UNIT TESTED WORKING FINE AFTER SERVICE
Wilson P.
DISHWASHER KITCHENAID KUDS40FVSS3 CHECKED OPERATION WATER LEVEL SWITCH CONECCTION UNIT TESTED WORKING FINE
Wilson P.
RANGE JENN-AIR n/a SECURED BURNERS ORIFICE AND BURNES CAP ON PLACE TO ALLOW GAS AND SPARK CREATER FLAME PROPERLY UNIT TESTED WORKING FINE
Clinton O.
RANGE WHIRLPOOL WEG730H0DS0 checked oven not working into diagnosic. found the F8E0 error code; ordrng 1 W11107275 (FAN-BLWR)
Clinton O.
RANGE WHIRLPOOL WFG320M0BS3 "check complaint of gas leak. test with leak detector, checked ok, didnt find any leaks. only smell is that new oven flames burning of gas. FCC"
Clinton O.
WASHER MAYTAG MVWB755YL0 "Check one washer making a noise in spin,found faulty tub bearing ordering tub bearing and basket.; ordrng 1 W10193886 (TUB ASM-SHFT & BEAR-SERV) and 1 W10310957 (BASKET ASM, IMPELLER - O) and 1 tubpuller (tub puller) and 1 280146 (ROTOR) and 1 WPW10419333 (STATOR) and 1 WPW10178988 (SENSOR) and 1 WPW10345090 (CNTRL-ELEC)"
Horace B.
WASHER AMANA NTW4516FW1 WASHER LEAKING FROM SPLASH OVER DUE OVERLOADING WITH CLOTHES ON DEEP WATER SETTING/CUST ADVISED NOT TO OVELOAD WASHER WITH CLOTHES
Horace B.
RANGE-GAS WHIRLPOOL WFG550S0HZ0 CUST STATES OVEN NOT WORKING/RAN BOTH BAKE & BROIL SETTINGS/ALL TESTED OK/UNABLE TO VERIFY COMPLAINT
Horace B.
RANGE-GAS WHIRLPOOL WFG505M0BS0 BAKE & BROIL NOT WORKING/WRONG PART SENT/CUST NOW STATES BOTH RIGHT FRONT & REAR BURNER; ordrng 1 WPW10110523 (module-spk) and 1 WPW10515453 (burnr-head) and 1 WPW10515455 (burnr-head)
Clinton O.
REFRIGERATOR WHIRLPOOL WRX735SDBM03 "Check one refrigerator water despinsing water slowly,remove and install bypass test water now works,had customer to replce the filter unit check ok."
Clinton O.
M/W OTR WHIRLPOOL WML55011HS1 "Check one otr microwave not heating,found cooling fan not running,pull check fan it had saw dust and boarb it the fan,remove sawdust test unit check ok fan now works and heating."
Roy T.
M/W OTR WHIRLPOOL WML55011HS1 ASSIST TECT 30 WITH OVER THE RANGE MICROWAVE
Roy T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER DOOR NOT SEALING A GAP AT THE TOP OF FREEZER DOOR IN THE MIDDLE STEAM DOOR GASKET AND ADJUST THE DOOR GASKET SEALING ALSO ADVICE CUSTOMER TO LET COOL FOR ANOTHER HOUR
Derek B.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complained that the filter reset light had not gone off in seven months. Explained to customer that the last time I was out, I misunderstood her to say she had just replaced the filter and reset the filter for her mistakingly. Let customer know to call me when she is ready to change the filter and I would come by and show her how to the proper way."
Horace B.
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM04 NOT DISPENCING ICE/FOUND & REPLACED STRIPPED AUGER/TESTED ISSUE CORRECTED
Clinton O.
DRYER MAYTAG MEDC215EW1 "Check one dryer drum not turning found the belt broken,ordering the belt.; ordrng 1 WPW10198086 (BELT)"