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for Decatur, GA
Great service and follow up
Susan - Decatur, GA
My service person diligently tracked down a part for my Maytag Washing machine which did not come up with my model number. Thank you so much!!
Susan - Decatur, GA
Chavaunn - Decatur, GA
The service was great. The technician was on time, he was efficient and knowledgeable of his job.
Joy - Decatur, GA
Clinton is the consummate professional. Very knowledgeable and took the time to explain what he was doing and educated me about good preventive maintenance. Won't ever use another company!
Clinton is an excellent technician!
Lisa - Decatur, GA
Rebecca - Decatur, GA
Derek is professional, knowledgeable, patient and kind. His can-do-attitude and extensive experience makes him a valuable resource for the customer and for Flamingo. He is detailed oriented yet also has the ability to pull back and assess the whole situation to problem solve. My father and grandfather own a appliance repair company in Ohio - Derek took the time to listen to my input without judgment, I felt heard for the first time, and he solved the problems effortlessly. I am so thankful and relieved to have everything in working order. Please thank Derek for his unbeatable customer service and professionalism. Thanks Derek! I am not sure what I would have done without you! Warm regards, Rebecca
George - Decatur, GA
The guy that came was very professional in his work,he respected my home in which I thought was very very good .you don’t see see this much nowadays.Thanks
Excellent Service Extremely Poor Scheduling
Judy - Decatur, GA
Clinton was excellent as he is very professional and helpful. The scheduling process which is not a reflection of him is extremely poor.
Hayes - Decatur, GA
Kevin - Decatur, GA
Mildred - Decatur, GA
On time, no problem, excellent work
Pam - Decatur, GA
It was excellent.
Kenneth - Decatur, GA
thank you for sending Bryan. I truly appreciate his expertise and service.
Great service technician
Renee - Decatur, GA
Joseph - Decatur, GA
Rashonda - Decatur, GA
Susan - Decatur, GA
Thank you for the quick repair and professionalism!
Nancy - Decatur, GA
Great experience. Some things fixed that day. Parts ordered and Bryan came back in a week to finish the job. He was professional and was neat about it. He was very polite and kind to my invalid husband. Big thanks to Bryan and the company.
Rebecca - Decatur, GA
Dana - Decatur, GA
Jordan - Decatur, GA
Great service although cost was surprisingly high.
Friendly and Professional
Judith - Decatur, GA
Very satisfied with the service I received from Clinton on my brand new dishwasher. He replaced the dented door and discovered the control panel was bad and ordered a replacement immediately. He returned on my schedule and completed the repair.
"Css - Decatur, GA
Paula - Decatur, GA
Polite, timely, great service.
Karen - Decatur, GA
Very pleasant and professional technician
Leslie - Decatur, GA
The technician was professional and on time. The only problem was that it took 4 appointments to correct the problem.
Competent and pleasant service
Arthur - Decatur, GA
We couldn’t ask for more. Arrived on time, diagnosed problem and referred us to gas company.
Michael - Decatur, GA
Dryer had a serious problem that needed three visits from Rhys. Machine should have been replaced.
REFRIGERATOR WHIRLPOOL ART318FFDS06 "Check one refrigerator making a noise,unit was on a cycle watie for the compressor to start,the noise is from the compressor ordering compressor.; ordrng 1 W11209866 (COMPRESSOR) and 1 W11107829 (DRIER-TUBE) and 1 sstech (sstech)"
REFRIGERATOR WHIRLPOOL WRT111SFDM Installed all parts and reformed gasket on bottom left side of freezer and top left of fresh food. Unit ready for use.
REFRIGERATOR MAYTAG MBF2258XEW1 "Found drain tube clogged. Steamed evaporator and replaced evaporator fan motor, wire harness, and drain tube. Advised customer it will take a couple of hours to reach normal operationg temperatures. on last visit by check.; used 1 W10619951 (TUBE-DRAIN) from stock"
DISHWASHER WHIRLPOOL WDF330PAHS3 "Check one dishwasher not runnig enter diagnostic found code f4/e3.check and found harnsee to the motor not connected,connect harness run test unit check ok FCC."
WASHER WHIRLPOOL MVWX655DW1 Check one washer dispenser detergent cup holds water replace dispenser test unit check ok FCC
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Check one refrigerator leaking from the valve.check found icemaker inlet valve filling icemaker,replace the water inlet valve test unit check ok FCC.Unit was nevere rented out and never lived in."
REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced wire haness. Unit now ready for use.
REFRIGERATOR WHIRLPOOL JFC2290REM02 Door handle is too short. Contacted Debbie for part research. The handleo rdered has mounting screws 23 1/2 inches apart. The screws on the door are 29 1/2 inches apart.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced all ladders and tested unit is now working as it should
REFRIGERATOR KITCHENAID KRFF507ESS01 Complaint of frost build up on fresh food evaporator. Found fresh food evaporator cover frosted over.; ordrng 1 W11033168 (harns-wire)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Check one refrigerator freezer and some lights in the rc comparment are not working,found faulty freezer light replace only one of pt#w11205083 rt the other gqtest all lights are working check ok FCC."
REFRIGERATOR WHIRLPOOL JFC2290REM02 Replaced door and now old handle does not fit door.; ordrng 1 WPW10564657 (handle)
REFRIGERATOR WHIRLPOOL WRT111SFDM Found gaskets not formed to cabinet and freezer door not sitting high enough. Formed gaskets to cabinet. Washer needed to raise doors.; ordrng 4 WP487576 (top WASHER)s and 4 WP489467 (bottom washer)s
WASHER MAYTAG MVWB766FW2 "Check one washer noisey found that the noise is when the water goes into the washer,remove hoses found screen on the hot side was cloge,clean out debrie from the screen test unit check ok FCC."
WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 "Check one washer control it is powering on enter diagnostic found no code,calinrate control run a normal cycle to test the operation unit check ok found no problem with the control."
MICROWAVE WHIRLPOOL WOC75EC7HS03 Spoke with Rick techline about time changing. Advised that update has not came down yet. ref # 7726413733 spoke to John ref # 7726413733
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Check refrogerator foe a high pitch noise,found a noise from the evap motor ordering motor and blade.; ordrng 1 2315549 (motor evaporator) and 1 WP2169142 (WP2169142)"
RANGE - ELEC MAYTAG MER8700DS0 Complaint of unit taking too long to heat. Found bake element open. Replaced element. Element covered under extended warranty.; pckd up 1 W10779716 (elmnt-bake)
WASHER MAYTAG MVWX700XL2 "Check one washer not spinning or draininng,enter diagnostic found f7/e6,f7/e5 for motor and actuator ordering the motor,actuator,pump and lower harness.; ordrng 1 W10832724 (drive motor) and 1 WPW10006355 (actuator) and 1 WPW10383573 (harns-wire) and 1 WPW10276397 (drain pump assy)"
WASHER WHIRLPOOL WTW8500DC1 "Check one washer not draining enter diagnostic found code f9/e1,f9/e2 and f0e5,check fpund faulty drain pump estimate declined at thia time custoner will back if he is going to repair the unit,please order the pump."
OVEN WHIRLPOOL WFG520S0FS0 "Check one oven not lighting found faulty oven igniter,replace test unit check ok FCC."
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Complaint of middle shelfs dipping near center of fridge. unit will need new ladders.; ordrng 1 WPW10248516 (ladder) and 2 WPW10372170 (ladder)s
WASHER WHIRLPOOL WTW4950HW1 checked one top mount washer and found the green led light out; ordrng 1 W11256105 (CNTRL-ELEC)
WASHER WHIRLPOOL WTW5000DW2 "Check one washer not draining out the water it the dispenser,found that the dispenser nee to be replace unable to locate the part in marcone servicematters,need part to be ordered and mail to customer."
DISHWASHER KITCHENAID KDTE334GPS0 Complaint of unit stopping during cycle and door not staying closed. Adjusted strike and unit is now washing as it should. Possible latch and strike needed.; ordrng 1 WPW10653840 (door latch) and 1 WPW10544004 (door latch strike)
REFRIGERATOR JENN-AIR JFC2089BEP03 "Check one refrigerator not dispensing water found that the water line was crimped,relocate water line used power cord to hold up water line test water now diepenses unit check ok FCC."
WASHER MAYTAG MAH2400AWW Check one washer noisey found that the basket is broken that part is discontinued unit is unrepairable.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Check one refrigerator has condensation in the refrigerator,check found fresh food door gasket not sealing to the cabinet,heat casket to allow proper sealing of the gasker unit check ok FCC."
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Replaced housing. Filter door now operating as it should.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Replaced spigot water line for dispenser. Unit now working as it should. No leak detected.
DRYER MAYTAG MEDC465HW0 Complaint of door hard to close. Found strike not going into catch smoothly. Adjusted strike and tested. unit now working as it should.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Complaint of UI not lighting up and icemaker not working. Found UI and icemaker working as they should. Advised customer on sleep mode for UI and how to open ice bin.
WASHER MAYTAG MVWB835DC3 Replaced lid and hinges. F5E2 F2E1 Cleared error codes ran diagnostics. Unit passed all test.
WASHER MAYTAG MVWC465HW2 Complaint of rinsing 3 times when set to one rinse and banging against cabinet during spin. Drain and spin test good. Rinse and spin with small load of clothes. tested good. Unit is working as it should. Advised on proper loading.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "heck one icemaker not making ice,upon arrival i found icemaker ik the bucket,test icemaker has 122.6 v,freezer temp is 5deg unit check ok at this time FCC."
RANGE - ELEC MAYTAG MER8700DS0 Complaint of oven taking too long to heat. Unit took 30 min to reach 350 degrees and internal temp was at 291 degrees. Unit will need new control.; pckd up 1 WPW10655845 (cntrl-elec)
RANGE WHIRLPOOL WFE510S0HS1 Found left door hinge not lining up properly frame. Adjusted door hinge. Unit now working as it should.
REFRIGERATOR WHIRLPOOL KRSC503ESS01 Complaint of leaking when water is dispensed. Found water line with a hole near bottom of door.; ordrng 1 W10386774 (spigot)
REFRIGERATOR WHIRLPOOL WRS586FLDW01 Replaced harness wire. Unit now ready for use. Advised customer to allow 24 hours to reach normal operating temperatures.
MICROWAVE WHIRLPOOL WOC75EC7HS03 spoke with Kevin techline ref # 7726413733 advised to connect unit to wi fi and download the update. Informed customer