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Local Reviews
for Decatur, GA
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Marsha - Decatur, GA
Act like you enjoy your job .Had no hospitality
Washer problem
Edward - Decatur, GA
Great service!
Pamela - Decatur, GA
Excellent Experience ...
Steven - Decatur, GA
Watching Bryan Thomas of Flamingo Appliance fix my Whirlpool microwave, was like watching a surgeon. He had great personality and easy to talk to also.
Courteous service and expertise
Lynne - Decatur, GA
Great Service
Ruben - Decatur, GA
Although the repair was rescheduled due to the right part not being available, once the technician made the necessary repairs, I was completely satisfied.
Dish washer
Tajie - Decatur, GA
Great technician.
Mercy - Decatur, GA
He did a good job diagnosing the problem. Was not able to repair it this time unfortunately but we were satisfied by his efforts on our behalf and the careful time spent diagnosing the problem.
Great
Philip - Decatur, GA
Very good
prompt and professional
Lyn - Decatur, GA
My technical was able to discuss why the repair would work and why this particular issue should not reoccur.
Great Service
Robert - Decatur, GA
Awesome
Herbert - Decatur, GA
Great work!
Clinton was great!
Kristi - Decatur, GA
Clinton was great! After having two negative experiences with Noah, we requested a different technician.
Raz
Razludin - Decatur, GA
Excellent service, very polite and explained us all the trouble shooting points
The service was very good
Mary - Decatur, GA
Very good customer service and the repairman very courteous. Once he returned with the part, the washing machine was repaired in less than 45 mins.
Zhang
Lin - Decatur, GA
Very very satisfied with the service!
Fridge repair
Sagar - Decatur, GA
Excellent Service!
Shirlene - Decatur, GA
Bryan is a very professional and skillful technician!
Excellent Service!
Shirlene - Decatur, GA
Very nice
Suzanne - Decatur, GA
Service Tech was very nice and very prompt. I hope the repair works. Time will tell.
Great Tech!!
Mrs. M - Decatur, GA
Excellent technician. Thorough and detail oriented. Explained everything well.
Great
Roy - Decatur, GA
He was excellent knows his job and very professional Very good worker
Awesome service
Jane - Decatur, GA
Clinton was extremely professional and helpful. Was willing to answer all questions and provide explanations. Would definitely highly recommend!
Sally
Sally - Decatur, GA
Awesome
Good
Hayes - Decatur, GA
Great service and follow up
Susan - Decatur, GA
My service person diligently tracked down a part for my Maytag Washing machine which did not come up with my model number. Thank you so much!!
Susan
Susan - Decatur, GA
Excellent Service
Chavaunn - Decatur, GA
The service was great. The technician was on time, he was efficient and knowledgeable of his job.
Roy T.
REFRIGERATOR MAYTAG MFX2570AEW0 "Customer answered no to q1 q2,check one freezer having frost and ice,found and slide rail checked one found the draui block replace one drain and two slide rail clean ice build up in freezer bottom cause door not to close did not sign due to covid 19 protocol; used 1 W10619951 (TUBE-DRAIN) from stock"
Bryan T.
MICROWAVE KITCHENAID KMLS311HSS5 Complaint of filter missing. Found charcol filter missing.; ordrng 2 DSW11282981 (filter)s
Bryan T.
OVEN KITCHENAID KOSC504ESS01 "Complaint of fan making loud clanking noise and water vapor on door. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; schdld next appmnt for 7/11 SAT !"
Roy T.
WASHER-TOP LOAD MAYTAG MVWX655DW2 CUSTOMER ANS TO Q1 Q2 :NO CHECKED ONE WASHER TOP LOAD AND FOUNF NO ERROR CODES RUN CALIBERATION CYCLE AND DUR AUTO TEST CYCLE BOTH COMPLETE THE TEST TEST RINSE CYCLE AND DRAIN & SPIN ADVICE CUSTOMER WASH IN GOOD HEALTH DID NOT SIGN DUE TO COVID 19 PROTOCOL
Roy T.
N/A N/A WW27430W "AUTH#JR414R3XL2 CUSTOMER ANS TO Q1,Q2:NO FOUND TOP OVEN BAKE ELEMENT NOT COMING ON ONLY THE BROIL ALSO IF NEED THE CONTROL IS NLA; ordrng 1 WP7406P272-60 (ELMNT-BAKE 35.86) and 1 OVENCART (OVEN CART) and 1 TWOMAN (TWO MAN)"
Roy T.
DISHWASHER WHIRLPOOL KDTE204EPA1 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE DISHWASHERT AND FOUND TUB FILL WITH WATER AND SUMP NOT CYCLING; ordrng 1 WPW10605058 (PUMP&MOTOR ) and 1 W10854229 (CNTRL-ELEC)"
Bryan T.
OVEN WHIRLPOOL WOS51ES4EW00 "Replaced bake element. Set unit to 350 on bake. Unit reached temperature in 11 min. , Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
WASHER WHIRLPOOL WTW8120HC0 "Complaint of load and go not dispensing. Started a cycle and unit added soap. Advised on load and go settings. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
N/A N/A 3639512781 "Complaint of not cooling and fridge door not closing. Contacted trade care team this unit is not serviced by whirlpool. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
WASHER-FRONT LOA WHIRLPOOL WFC7500VW2 "Complaint of not starting. spoke with Andy techline. Found unit front panel not fully out. Pulled front frame near door lock to adjust front panel. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
FREEZER WHIRLPOOL WRF767SDHZ00 "Complaint of freezer door gasket with a gap on right side,fridge icemaker not working, and shelf on bottom of fridge right door missing. Fridge icemaker water fill failed. Heated freezer door gasket to form it to cabinet. New dual water valve needed possible icemaker.; ordrng 1 W11366475 (TRIVET) and 1 W11294907 (icemaker) and 1 WPW10341329 (water valve assy)"
Bryan T.
OVEN WHIRLPOOL WOS51ES4EW01 "Complaint of smell and temperature not reaching 350. Found unit set for celcius. Changed units to Fahrenheit and tested. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
REFRIGERATOR WHIRLPOOL WRT318FMDB05 Replaced control and thermistor. Unit now ready for use.
Bryan T.
DISHWASHER WHIRLPOOL WDF520PADW3 Adjusted right leg to level door. Replaced mounting brackets and screws. Unit now working as it should.
Bryan T.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Complaint of rail loose. Found liner broken preventing rail from being stable. Spoke with Scott techline file # 7728162904 Advised this is an unrepairable isssue. Someone will contact customer to resolve issue. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Derek B.
DRYER MAYTAG MEDC465HW0 "Customer hearing a whooshing noise when drum turns. Checked the felt and drum for any abnormalities. Found a penny stuck in between the felt and the drum. Removed, tested dryer working as designed with no abnormal noises. Q1:N Q2:N No signature due to Covid 19 Protocol."
Bryan T.
WASHER WHIRLPOOL WASHER "Complaint of overflow from drain pipe. Customer says they have extended warranty. Contactd trade care team and advised customer has to go through lowes to schedule service. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
MICROWAVE WHIRLPOOL WMH53521HZ0 "Complaint of error open door close door. Replaced door switches. Unit now working as it should. Collected Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; used 2 W10727360 (SWITCH), and 1 W10269460 (SWITCH) from stock"
Bryan T.
OVEN WHIRLPOOL WOS51ES4EW00 Complaint of bake element burned through. Found bake element broken. New element needed. Collected today and will collect balance of on completion.; ordrng 1 W10745723 (ELMNT-BAKE)
Bryan T.
REFRIGERATOR WHIRLPOOL WRS342FIAW00 "Complaint of filter not reseting. Adjusted water setting on control and reset fileter from control. Unit now working as it should. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"
Bryan T.
REFRIGERATOR MAYTAG MFI2568AES "3 degrees freezer. Found no voltage at icemaker. Getting 120 volts at main harness but not at icemaker. New ice maker wire harness and icemaker needed. Q1 no,Q2 no the customer did not sign due to covid-19 protocol; ordrng 1 W10583817 (icemaker)"
Bryan T.
WASHER WHIRLPOOL WTW4816FW2 # WQSSZ00NL2 Replaced gearcase and agitator screw. Calibrated and ran diagnostics. Unit working as it should.
Clinton O.
RANGE JENN-AIR JDRP436WP03 "Custothe customer answered no to q1 q2,check one oven not working,customer had the applianse manager replaced it did not solve issue,replace the display and test unit it's now working and heating unit check ok FCC,customer did not sign due to covid-19 protocol."
Bryan T.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced control and light. Unit now working as it should. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"
Bryan T.
RANGE WHIRLPOOL WFE515S0JS0 "Complaint of corner coming off. Found top handle trim broken at left corner and white substance on edge of door. Side trim seems to be broken. Q1 no,Q2 no the customer did not sign due to covid-19 protocol; ordrng 1 W10761014 (trim-door right) and 1 W10761018 (trim-door left) and 1 WP9761344 (liner-door) and 1 W11449263 (HNDLE-DOOR)"
Bryan T.
WASHER WHIRLPOOL WTW4816FW2 "Complaint of agitator loose. Found center screw for agitator not working. New Screw and possible gearcae needed. Q1 no,Q2 no the customer did not sign due to covid-19 protocol; ordrng 1 W10772621 (SCREW) and 1 W11255272 (gearcase)"
Clinton O.
REFRIGERATOR WHIRLPOOL GX5FHTXVY09 "Customer answered no to q1 q2,replace harns-wire,icemaker and drain tube to correct the defrost the clogr drain and not making ice,customer did not sign due to covid-19 protocol."
Horace B.
DRYER - ELECTRIC MAYTAG MEDX655DW1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/NORMAL SOUNDS COMING DRYER CUST COMPLAINS UNIT IS TO NOISEY/CHECKED PLLEY ROLLER SUPPORTS NO PROBLEMS FOUND
Bryan T.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 "Complaint of icemaker falling. Found icemaker not mounted. Mounted icemaker and it is now secure. Q1 no,Q2 no the customer did not sign due to covid-19 protocol"
Clinton O.
REFRIGERATOR WHIRLPOOL GD5PHAXMS10 "Customer answered no to q1 q2,check one refrigerator not cooling,found that the return air vent is iced up,steem clean ice out of return vent unit check ok,customer did not sign due to covid-19 protocol."
Clinton O.
WASHER MAYTAG MVWB865GC1 "Customer answered no to q1q2,found outer tub crack,replace tub to stop the leaking,test unit check ok FCC,customer did not sign due to covid-19 protocol"
Clinton O.
REFRIGERATOR MAYTAG MFX2570AEW0 "Customer answered no to q1 q2,check one freezer having frost and ice,found faulty door gasket and slide rail,ordering 1(WPW10436253) gasket & 2(WPW10120018) slides,customer did not sign due to covid-19 protocol.; ordrng 1 WPW10436253 (gasket-fip) and 2 WPW10120018 (slide rail (frz))s"
Clinton O.
RANGE JENN-AIR JDRP436WP03 "Customer answered no to q1 q2,control #wpw104644535 is damage reorder.please check control when it comes in.; ordrng 1 WPW10464535 (cntrl-elec)"
Bryan T.
WASHER WHIRLPOOL WTW4955HW1 "F8E1 Cleared error. Found coil on cold water vale not seated. Seated coil and tested. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
WASHER WHIRLPOOL WTW5000DW3 "Plugged in unit and drain pump came on. Water drained out of outter tub then I reset the control. F0E5 error cleared. Diagnostics passed. Calibrated unit. Unit is now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Complaint of fresh food door making noise when opening and swinging too much, fresh food light flickering and food in fresh food going bad too soon. Fresh food section temp 38 degrees. Adjusted front right wheel to raise fresh food door. Unit no longer squeaks. Light did not flicker while at home. Unit is working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Clinton O.
RANGE WHIRLPOOL WFE320M0ES0 "Customer answered no to q1 q2,check one range not working and having f9,found terminal block and power cord burned,replace terminal block and power cord,test unitncheck ok FCC,customer did not sign due to covid-19 protocol.autho coveres pt&labor WQOZE00WPL1.; used 1 wpw10245259 (block-term) from stock"
Clinton O.
DISHWASHER JENN-AIR JDTSS244GP0 "Customer answered no to q1 q2,found upper rack track is broken,replace both tracks test unit check ok FCC,custstomer did not sign due to covid-19 protocol."
Bryan T.
MICROWAVE WHIRLPOOL WMH31017HS2 "# WQNCTQNNL2 Found line fuse not properly seated in housing. Reseated fuse and tested. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
REFRIGERATOR WHIRLPOOL ED5GVEXVD07 "Complaint of not dispensing ice. Found ice door broken at top right hinge. New ice door kit needed. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"