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for Dacula, GA
David - Dacula, GA
I found him personable, professional and knowledgeable.
Steven - Dacula, GA
Lynda - Dacula, GA
Marvin was on time, took care of the problem in a timely manner and I was very pleased
Nathan - Dacula, GA
Marvin Purdue did an excellent job communicating throughout the entire process. His customer service and repair work was exceptional. Flamingo had issues with ordering the parts and inspecting them before shipping and they arrived at the house damaged so a lot of rescheduling had to happen. I was not happy to have to clear a full day’s calendar for a second time with no warning! Marvin handled it for us however.
Carol - Dacula, GA
Great service. Very knowledgeable
Debbie - Dacula, GA
Kristen - Dacula, GA
Loan - Dacula, GA
Mr. Purdy was quick to solve the problem I had with my dishwasher. He explained everything to me and made sure it worked before he left.
Angela - Dacula, GA
Fast and knowledgeable
Elton - Dacula, GA
We were extremely impressed with the service Marvin provided.
Paul - Dacula, GA
Service over and above expectation
Peter - Dacula, GA
'Educated' me on what I was doing wrong with my new appliance, gave me several tips and tricks and did not charge me for the service call. Outstanding customer service
Dependable and Knowledgeable Service
Russell - Dacula, GA
The technician arrived timely and thoroughly evaluated the problem with my microwave. Although a part required to repair had to be ordered he completed the repair the first time and with great care. I was really impressed with someone who was able to get my problem resolved the first time. As an added note, the technician also made some great suggestions for how to care for my other appliances, without asking, to keep them clean and working at full efficiency. I would most definitely use Flamingo Appliance again for servicing.
Dennis - Dacula, GA
He was on time, prepared and fixed the problem quickly.
Brandi - Dacula, GA
Mr. Purdy with Flamingo is great! He quickly diagnosed my issue, repaired it and even gave me additional tips for prolonging the life of my washer and dryer. I would definitely recommend Flamingo to anyone needing a Maytag professional.
Cynthia - Dacula, GA
Very helpful and kind technician
Monica - Dacula, GA
Mr. Purdy was courteous, respectful, and professional. He had a lot of knowledge and experience and used it to figure out what was wrong with my dryer. It had been misdiagnosed by one of his co workers. I am thankful Mr. Purdy is the one who came back for the repair. The ratings are based on Mr. Purdy, not this company.
Outstanding service man!
Mark - Dacula, GA
Great job. Helpful beyond what we expected. Had the problem isolated with in minutes!
Flamingo Service Delivers
Dawn - Dacula, GA
Mr. Purdy is a true professional and he took the time to evaluate the repair and discovered that the original diagnosis was incomplete. He adjusted the work and the adjustments he made returned the refrigerator to original working order.
Dennis - Dacula, GA
He was on time. He was very knowledgeable about the products and repairs needed. Wasted no time fixing the problem and inspected the product for other possible issues.
Marlan - Dacula, GA
Service tech was very informative and very helpful.
Very Professional and helpful!
Todd - Dacula, GA
Mr. Purdy was kind upon entering my home. He was knowledgeable and confident with the appliance he came to fix and was also helpful in checking on the others along with tips for better use and to last longer. Thank you Mr Purdy!
Best Service in the appliance service industry!
Steve - Dacula, GA
I have had many appliances in my lifetime and when something goes wrong with one, the first thing I think of is what a headache this is going to be! But not with Flamingo! Prompt service, professionalism is the name of the game with Mr. Purdy who was the repairman.
Marvin Purdy provided more and beyond outstanding service
Larry - Dacula, GA
Jeanne - Dacula, GA
MJ360 - Dacula, GA
Wouter - Dacula, GA
Great service technician!
Gerald - Dacula, GA
Marvin is an extremely knowledgeable and professional repair technician. Had my issue diagnosed and repaired in no time.
OVEN WHIRLPOOL WOS51EC0HS00 "unit was froze, opened up interface and checked for any damages, and correct voltage. unit checked out great, reset breaker and unit is now functioning as designed."
REFRIGERATOR WHIRLPOOL n/a "Replaced shorted evaporator and condenser fan motors.Tested ok,unit is now cooling properly.."
REFRIGERATOR-FD KITCHENAID KRMF706ESS00 installed main control advised cust to defrost 24hrs unit ok now
WASHER WHIRLPOOL WTW8500DC5 "Unit had error codes f0 e5 and f0 e3 which are both overload and unbalance loads. i ran unit through diagnosis tests and re calibrated the unit. unit is working as designed, advised cst to avoid overloading and follow the user care and guide they received with the unit."
DISHWASHER KITCHENAID KDPE234GPS0 "unit has a broken dispenser, will need to order and return for repair.; ordrng 1 W10861000 (dispenser)"
DISHWASHER KITCHENAID KDPE234GPS0 replaced faulty dispenser unit is working as designed.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "unit run and stop light flashing replaced switches order part; ordrng 1 W11342846 (control) and 1 W11333816 (display), used 2 W10269460 (SWITCH), and 1 W10727360 (SWITCH) from stock"
REFRIGERATOR-FD KITCHENAID KRMF706ESS00 found fan in ref not running order parts; ordrng 1 WPW10675033 (control) and 1 W11087438 (fan motor and harness)
REFRIGERATOR KITCHENAID KRFC704FSS00 "filter is working as designed, filter wasn't correctly secured inside the filter. resecured the filter checked for any other leaks, found no leaks. unit is working as designed as of 5/31/2019"
WASHER WHIRLPOOL WTW8040DW4 "Stator and rotor grinding making noise, need to order and replace.; ordrng 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch)"
MICROWAVE WHIRLPOOL WMH76719CZ1 Unit cooling fan seized and making a loud noise.
DISHWASHER KITCHENAID KDPE234GBS0 found drain hose connect to wrong outlet reinstalled tested unit ok
DISHWASHER WHIRLPOOL WDF330PAHS1 REMOVED BLOCKAGE IN DRAIN LINE ADVISED CUST WE WILL CHARGE NEXT TIME LOOKS LIKE SOMEONE TRYED TO REMOVE THE DRAIN PUMP CAUSING LEAK
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 installedf augar motor tested unit ok now
WASHER MAYTAG MVWB835DW0 installed tranmission s-code part tested unit
REFRIGERATOR WHIRLPOOL KRFC302ESS01 found unit not cooling replaced drier recharged unit 6.00 oz 5yrs warr on seal system; used 1 W10843121 (DRIER-TUBE) from stock
WASHER WHIRLPOOL WFW95HEDW0 found unit stuck in drain cycle reboot control and cleared pump filter tested unir thur quick cycle unit ok now
WASHER MAYTAG MVWB835DW0 s- code tranmission for cust n/c order part; ordrng 1 W10811956 (GEARCASE)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 dispensor motor lock rotor order part; ordrng 1 WPW10317991 (MOTOR) and 1 WP63052-2 (IMPELLER)
WASHER MAYTAG MVWB835DW0 found pieces of metal in pump removed pump cleared tested unit ok now
MICROWAVE WHIRLPOOL WOC54EC0HS01 per cust unit is being replaced cancel call
DISHWASHER MAYTAG MDB4949SHZ0 found loose connector to control tested unit ok now
WASHER MAYTAG MVWB835DW1 found pump blocked holding water cleared pump tested unit ok now
REFRIGERATOR-FD WHIRLPOOL GI0FSAXVY012 sr# 7724767054 unit checking out to be working as designed. didn't hear any vibration noises. went through diagnostic mode and tested different componenets to recreate the sound but got nothing. called techline.
REFRIGERATOR KITCHENAID KRFC604FSS01 BUCKET DROPPING CUBE D/S BUCKET TO CUST; ordrng 1 W10911314D/S (D /S BUCKET D/S)
DRYER MAYTAG MEDX655DW1 found blower glogged with lint cleared tested advised cust that venting must be cleaned unit ok now
MICROWAVE WHIRLPOOL WOC54EC0HS01 cooling fan running to solw order part; ordrng 1 W11248652 (blower) and 1 W11261167 (appl mgr. board)
REFRIGERATOR KITCHENAID KRMF706ESS01 installed pantry control unit ok now
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 replaced impeller and augur motor tested unit ok now
WASHER WHIRLPOOL WFW92HEFC0 installed belolow tested unit ok COSTCO VENDOR
REFRIGERATOR KITCHENAID KRMF706ESS01 waiting on cust 12.05 installed pantry door board shorted out door panel came with out control board ; ordrng 1 WPW10769076 (control display)
REFRIGERATOR KITCHENAID KRFC604FSS01 found ice build up in chute bucket stuck removed bin cleared ice tested unit ok now
WASHER WHIRLPOOL WFW85HEFC1 found pump stuck unjammed pump tested unit ok now
WASHER WHIRLPOOL WTW8500BW0 installed outer and inter tub still under warr. no service charge ok per mgr
WASHER WHIRLPOOL WFW92HEFC0 LEAKING AT DOOR SEAL ORDER PART; ordrng 1 W11173364 (bellow)
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 auger and inpellerorder parts; ordrng 1 WPW10309868 (auger) and 1 WP63052-2 (IMPELLER)
ICE MAKER KITCHENAID KUIS18NNZW0 "replaced drain pump, circ. pump and faulty control.Ran unit through diagnostic mode and found all the componets are working as designed. unit is cooling."
DRYER AMANA NED4655EW1 found power supply problem not getting 220 volts
WASHER AMANA NTW4516FW3 check unit recailibrate control advised cust problem at breaker box unit ok now
WASHER WHIRLPOOL WTW8500BW0 DAMAGE PART CRACK IN TUB PLEASE CHECK PART BEFORE SENDING OUT BOX HAS FACTORY SEAL CALLED DEBBIE IN PARTS REORDER PART; ordrng 1 W10391078 (OUTER TUB)