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for Dacula, GA
Ainsworth - Dacula, GA
Mr.Purdy was a complete pleasure to have in our home. From the initial greeting to the firm hand shake at the end of a successful install. His customer service abilities coupled with product knowledge is exceptional. In my opinion he went beyond the usual install. He explained the correct usage and maintenance of the unit. He is truly an asset to your company. I’ve had other experiences with other companies and service people and by far Mr. Purdy surpasses all with flying colors. I’m not asking for another breakdown but if it does occur Mr.Purdy would be requested and very appreciated and welcomed. Job well done.
April - Dacula, GA
Very good serviceman
Raymond - Dacula, GA
He was very personable and informative.
July - Dacula, GA
Purdy was great. Super knowledgeable and very handy!
Raymond - Dacula, GA
Helga - Dacula, GA
Very well. He solved the problem.
Great Service, wonderful customer service.
Janice - Dacula, GA
Technician Was very knowledgeable and helpful.
Tara - Dacula, GA
Isidora - Dacula, GA
Marvin was great in explaining everything and fixing the problem!
Destiny - Dacula, GA
Fixed my dryer in a timely manor. The gentleman that came out was very nice and helpful.
Great service from Mr. Purdy
Jessica - Dacula, GA
Tim - Dacula, GA
Freddy - Dacula, GA
Well versed in his job
Worth the warranty
Stephanie - Dacula, GA
Technician was well versed on our refrigerator
David - Dacula, GA
I found him personable, professional and knowledgeable.
Steven - Dacula, GA
Lynda - Dacula, GA
Marvin was on time, took care of the problem in a timely manner and I was very pleased
Nathan - Dacula, GA
Marvin Purdue did an excellent job communicating throughout the entire process. His customer service and repair work was exceptional. Flamingo had issues with ordering the parts and inspecting them before shipping and they arrived at the house damaged so a lot of rescheduling had to happen. I was not happy to have to clear a full day’s calendar for a second time with no warning! Marvin handled it for us however.
Carol - Dacula, GA
Great service. Very knowledgeable
Debbie - Dacula, GA
Kristen - Dacula, GA
Loan - Dacula, GA
Mr. Purdy was quick to solve the problem I had with my dishwasher. He explained everything to me and made sure it worked before he left.
Angela - Dacula, GA
Fast and knowledgeable
Elton - Dacula, GA
We were extremely impressed with the service Marvin provided.
Paul - Dacula, GA
Service over and above expectation
Peter - Dacula, GA
'Educated' me on what I was doing wrong with my new appliance, gave me several tips and tricks and did not charge me for the service call. Outstanding customer service
Dependable and Knowledgeable Service
Russell - Dacula, GA
The technician arrived timely and thoroughly evaluated the problem with my microwave. Although a part required to repair had to be ordered he completed the repair the first time and with great care. I was really impressed with someone who was able to get my problem resolved the first time. As an added note, the technician also made some great suggestions for how to care for my other appliances, without asking, to keep them clean and working at full efficiency. I would most definitely use Flamingo Appliance again for servicing.
Dennis - Dacula, GA
He was on time, prepared and fixed the problem quickly.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 found drain clogged in frz cleared drain also augur motor runs on it on order parts; ordrng 1 WPW10434062 (cntrl-elec) and 1 WPW10404689 (cntrl-elec) and 1 WPW10309868 (motor) and 1 WP63052-2 (impeller)
REFRIGERATOR KITCHENAID KRFF507HPS00 "called techline, was advised to order icebox fan and return to cst house and collect temps in icebox.; ordrng 1 W10846539 (iecbox fan) and 1 W11294907 (icemaker)"
REFRIGERATOR KITCHENAID KRMF706ESS01 clean condensor last time order parts compressor and evap; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)
FREEZER KITCHENAID KRFF707ESS01 found thermister in wrong place replaced brackets replaced frz door opening ok now
DISHWASHER WHIRLPOOL WDT730PAHB0 found no water coing into unit water off under sink advised cust unit ok
MICROWAVE WHIRLPOOL WMH31017HS2 "found shorted switches replaced switches tested unit ok now; used 1 W10269458 (SWITCH), 1 W10269460 (SWITCH), and 1 W10727360 (SWITCH) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 INSTALLED EMMITTER / REC. AND ICEMAKER UNIT OK NOW
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "jammed with ice, unjammed the unit. is working as designed."
REFRIGERATOR KITCHENAID KRFF507HPS00 unit not making ice order parts; ordrng 1 W11294907 (icemaker) and 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec)
MICROWAVE WHIRLPOOL WMH53520CS6 collected c/c 275.09 two differant mod#
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 found filter installed incorrect reistalled tested unit ok now
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 installed door gaskets resealed to door unit ok now
DISHWASHER WHIRLPOOL WDF520PADB7 found cust water not hot enough advised cust cleared filter blocked
OVEN KITCHENAID KODE500EBL02 installed main controlconsole tested unit
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 wrong color gaskets reorder part; ordrng 2 W10830274 (gasket-fip)s
REFRIGERATOR WHIRLPOOL WRS588FIHV00 icemaker will not cycle installed new icemaker tested
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 frz door handle came off damage on door not cover advised cust
REFRIGERATOR KITCHENAID KBSD602ESS01 installed fill tube for icemaker tested unit ok now
ICE MAKER KITCHENAID KUIX505ESS1 installed fill valve tested unit ok
OVEN WHIRLPOOL GBD307PDS7 found main control borad display shorted
OVEN KITCHENAID KODE500ESS04 found display not lighting up reboot power unit ok now
DISHWASHER WHIRLPOOL WDT970SAHZ0 found small rust spots in tub cust using cheap soap in unit removed rust
OTR MICROWAVE WHIRLPOOL WMH31017HS3 found door closing fast unit needs to be reinstalled advised cust
N/A N/A WMH53521HV0 found rocker on top push open unit reinstalled rocker tested unit ok now
ICE MAKER KITCHENAID KUIX505ESS1 fill valve open no water order part ordrng 1 W10897719 (valve)
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 "releveled door, and adjusted the height of door. unit is opening and closing as designed. advised cst there is no way for us to completely stop the door in mid opening."
REFRIGERATOR KITCHENAID KRFF707ESS01 found unit off no sound reboot unit operating now advised cust
REFRIGERATOR WHIRLPOOL WRS315SDHM02 found augar motor stopped wire loose reinstalled tested unit ok now
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 found cust using rack in m/w removed rack tested unit ok no leaks
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "replaced broken tube heater, unit filled and is working as designed."
DISHWASHER WHIRLPOOL WDF520PADM7 found drain pump wires loose reinstalled testedunit ok
REFRIGERATOR WHIRLPOOL WRF954CIHB00 "broken fill tube heater, frozen line. need to order parts and return.; ordrng 1 W11366500 (tube heater)"
OVEN WHIRLPOOL WOC95EC0AS04 installed appl.mgr board tested unit ok now
DRYER ROPER RED4516FW0 installed blower and motor unit ok now
OVEN WHIRLPOOL WOC95EC0AS04 now cust said differant code pop up installed mag and invecter; ordrng 1 W11238401 (transformr) and 1 WPW10586836 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced check valve unit now draining as designed.
OVEN WHIRLPOOL KEBC208KSS0 unit has display problem part are no longer advil.
REFRIGERATOR WHIRLPOOL WRF954CIHB00 installed icemaker
DISHWASHER KITCHENAID KDTE334GBS0 found glass in pump removed auth# kmga7mgal1
OVEN WHIRLPOOL WOD51EC0HS01 installed console send by whirlpool