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for Dacula, GA
Knowledgeable and helpful
S. Denise - Dacula, GA
The tech that came out was knowledgeable and very helpful.
Adrienne - Dacula, GA
Marvin went above and beyond to help us understand the issue. He was so kind and respectful, and we really appreciated the pleasant experience with such a knowledgeable technician.
Excellent repair man. A Whirlpool expert. He gave me so many great tips too.
Karen - Dacula, GA
Annette - Dacula, GA
Super friendly A+
Chris - Dacula, GA
Flamingo Appliance Service
Christopher - Dacula, GA
Great service and technical diagnosis. The technician assessed the situation and provided the needed remedy.
Charles - Dacula, GA
Mr.Purdi not only checked our Maytag washing machine, but gave us useful info on all our other appliances. He is the most customer oriented service person I have ever met.
Ainsworth - Dacula, GA
Mr.Purdy was a complete pleasure to have in our home. From the initial greeting to the firm hand shake at the end of a successful install. His customer service abilities coupled with product knowledge is exceptional. In my opinion he went beyond the usual install. He explained the correct usage and maintenance of the unit. He is truly an asset to your company. I’ve had other experiences with other companies and service people and by far Mr. Purdy surpasses all with flying colors. I’m not asking for another breakdown but if it does occur Mr.Purdy would be requested and very appreciated and welcomed. Job well done.
April - Dacula, GA
Very good serviceman
Raymond - Dacula, GA
He was very personable and informative.
July - Dacula, GA
Purdy was great. Super knowledgeable and very handy!
Raymond - Dacula, GA
Helga - Dacula, GA
Very well. He solved the problem.
Great Service, wonderful customer service.
Janice - Dacula, GA
Technician Was very knowledgeable and helpful.
Tara - Dacula, GA
Isidora - Dacula, GA
Marvin was great in explaining everything and fixing the problem!
Destiny - Dacula, GA
Fixed my dryer in a timely manor. The gentleman that came out was very nice and helpful.
Great service from Mr. Purdy
Jessica - Dacula, GA
Tim - Dacula, GA
Freddy - Dacula, GA
Well versed in his job
Worth the warranty
Stephanie - Dacula, GA
Technician was well versed on our refrigerator
David - Dacula, GA
I found him personable, professional and knowledgeable.
Steven - Dacula, GA
Lynda - Dacula, GA
Marvin was on time, took care of the problem in a timely manner and I was very pleased
Nathan - Dacula, GA
Marvin Purdue did an excellent job communicating throughout the entire process. His customer service and repair work was exceptional. Flamingo had issues with ordering the parts and inspecting them before shipping and they arrived at the house damaged so a lot of rescheduling had to happen. I was not happy to have to clear a full day’s calendar for a second time with no warning! Marvin handled it for us however.
Carol - Dacula, GA
Great service. Very knowledgeable
Debbie - Dacula, GA
Kristen - Dacula, GA
WASHER MAYTAG MVWX655DW1 "cust said unit will not drain removed pump cleared tested unit ok now COVID-19 protocol. Q1: No, Q2: No Q2:3 NO not signed due to covid 19"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 found frz door not closing correct advised cust on loading unit
OTR MICROWAVE WHIRLPOOL WMH31017HS3 found unit not leaking mircowave thur door also advised cust they must clean unit unit is not vented to outside unit ok now
RANGE WHIRLPOOL WFE510S0HS1 found door hinge right side broken replaced tested unit ok now; used 1 WPW10299224 (HINGE-DOOR) from stock
DISHWASHER WHIRLPOOL MDBH965AWB touch pad shorted 99003398 touch pad no longer advil.
WASHER MAYTAG MVWB765FW0 gearcase noisey W10811956 cust will call whirlpool
REFRIGERATOR WHIRLPOOL WRT111SFDB04 found ref. on gfi tripping breaker but not all the times advised cust to change gfi to breaker 20 amp unit is ok
REFRIGERATOR WHIRLPOOL WRV986FDEM01 found frz fan motor nosiey order part damage to frz door causing air leak called cont damage on top of door causing door gasket not too fit correct ref# Danielle no file # W10815698 door frz; ordrng 1 W11109595 (MOTOR-EVAP) and 1 W10815698 (dor-fip ss)
REFRIGERATOR KITCHENAID KRFF507HPS00 "Found fill tube frozen not allowing icemaker to fill.Thawed out fill tube,icemaker filled and tested ok.."
WASHER WHIRLPOOL WTW4800BQ1 cust hot water running cold advised cust hot water heater is the problem unit is ok
WASHER WHIRLPOOL MVWB835DC5 found coins in agt removed coin level unit ok now
DRYER MAYTAG MEDB835DC4 found service panel with dent advised cust unit is still ok
REFRIGERATOR MAYTAG MSD2572VEW01 installed thermostat
REFRIGERATOR KITCHENAID KRMF706ESS01 unit stops order parts; ordrng 1 WPW10675033 (cntrl-elec) and 1 W11330971 (control)
DRYER WHIRLPOOL WED5000DW2 found return in dryer block advised cust to use differant dryer sheets tested unit ok now
REFRIGERATOR KITCHENAID KRMF706ESS01 found second leak at dreir repaired recharged unit
WASHER MAYTAG MHW5500FW1 replaced bellow unit is working as designed.
RANGE WHIRLPOOL WFE505W0HS1 broken glass order part; ordrng 1 W11219379 (glass-door) and 1 WPW10620754 (glass)
REFRIGERATOR KITCHENAID KRMF706ESS01 installed ref evap again last one was defective recharged unit tested ok now knt3nntal2
WASHER WHIRLPOOL WFW6620HW0 found unit setting on pads causing unit to move across the floor removed tested unit ok now
DISHWASHER WHIRLPOOL WDF520PADM7 installed fill valve unit ok now
DISHWASHER WHIRLPOOL WDF520PADM7 fill valve low water fill order part; ordrng 1 W11175771 (valve-inlt)
REFRIGERATOR WHIRLPOOL KRFF507HPS00 frz light out replaced module; used 11 W10908166 (MODULE) from stock
WASHER MAYTAG MVWB765FW3 reset control tested unit thur complete cycleunit ok now
REFRIGERATOR WHIRLPOOL GZ25FSRXYY0 found drain clogged in frz cleared drain also augur motor runs on it on order parts; ordrng 1 WPW10434062 (cntrl-elec) and 1 WPW10404689 (cntrl-elec) and 1 WPW10309868 (motor) and 1 WP63052-2 (impeller)
REFRIGERATOR KITCHENAID KRFF507HPS00 "called techline, was advised to order icebox fan and return to cst house and collect temps in icebox.; ordrng 1 W10846539 (iecbox fan) and 1 W11294907 (icemaker)"
REFRIGERATOR KITCHENAID KRMF706ESS01 clean condensor last time order parts compressor and evap; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)
FREEZER KITCHENAID KRFF707ESS01 found thermister in wrong place replaced brackets replaced frz door opening ok now
DISHWASHER WHIRLPOOL WDT730PAHB0 found no water coing into unit water off under sink advised cust unit ok
MICROWAVE WHIRLPOOL WMH31017HS2 "found shorted switches replaced switches tested unit ok now; used 1 W10269458 (SWITCH), 1 W10269460 (SWITCH), and 1 W10727360 (SWITCH) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 INSTALLED EMMITTER / REC. AND ICEMAKER UNIT OK NOW
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "jammed with ice, unjammed the unit. is working as designed."
REFRIGERATOR KITCHENAID KRFF507HPS00 unit not making ice order parts; ordrng 1 W11294907 (icemaker) and 1 W10898445 (cntrl-elec) and 1 W10870822 (cntrl-elec)
MICROWAVE WHIRLPOOL WMH53520CS6 collected c/c 275.09 two differant mod#
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 found filter installed incorrect reistalled tested unit ok now
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 installed door gaskets resealed to door unit ok now
DISHWASHER WHIRLPOOL WDF520PADB7 found cust water not hot enough advised cust cleared filter blocked
OVEN KITCHENAID KODE500EBL02 installed main controlconsole tested unit
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 wrong color gaskets reorder part; ordrng 2 W10830274 (gasket-fip)s
REFRIGERATOR WHIRLPOOL WRS588FIHV00 icemaker will not cycle installed new icemaker tested