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for Conyers, GA
Great Service, warranty work
Daniel - Conyers, GA
Horace was very nice, very efficient and knowledgeable. He is a super representative of your company. Flamingo Appliance procedures prior to the service call were also very impressive and assuring.
Russell - Conyers, GA
Janice - Conyers, GA
Justin - Conyers, GA
On time, courteous
Very Professional and great service, very informative
Oga - Conyers, GA
Beverly - Conyers, GA
Yvonne - Conyers, GA
Great service, but expensive labor.
Chris - Conyers, GA
Service was great, but $650 for 2hrs labor was a bit much.
The fan noise was corrected and everything is peaceful.
Vincent - Conyers, GA
The fan noise was corrected and everything is peaceful.
Brenda - Conyers, GA
Refrigerator finally repaired after several service calls, part ordered, and part installed.
The worst service ever!
Yakov - Conyers, GA
Nothing was done! I have the same problem. The food in the cooler is still freezing up.
Nick - Conyers, GA
Terry - Conyers, GA
NOT CONCERNED ENOUGH TO PREVENT A SERIOUS WATER DAMAGE THAT IS MOST LIKELY TO HAPPEN.DISHWASHER WILL FILL WITH WATER OVER NIGHT AND ONTO MY FLOOR.WHEN IT COMPLETE WASH CYCLE.
James - Conyers, GA
Very nice person, great service
Judy - Conyers, GA
Horace always call before coming. He explains the problem, very nice.
Dallas - Conyers, GA
The service is great. However, the Whirlpool refrigerator is not the best. This is the second time in 6 months that it has stopped cooling. Each time it has been a control board.
Janet - Conyers, GA
Mary - Conyers, GA
He was Great!!
Deborah - Conyers, GA
Yvonne - Conyers, GA
Kris - Conyers, GA
Elmer - Conyers, GA
Kurt - Conyers, GA
Joy - Conyers, GA
Horace Bull,quickly diagnosed the problem with my stove, ordered the part and arrived a day earlier than I expected. (GREAT JOB)
Great person, always pleasant.
Judy Peck - Conyers, GA
Very professional, on time, if I need another tech hope to have Derek
James - Conyers, GA
Technician was rude
Patrica - Conyers, GA
We were under warranty with our appliance. After technician fixed appliance, he said absolutely nothing to me. When I walked him to the door, I thanked him and he walked past me opened door and left. Nothing. No, “you’re welcome”, “goodbye”, “have a great day”. Nothing. He acted as if he was pissed that he was there. I was shocked!!
Horrible.. On June 17 called in gor service with the serial number...assume part was ordered..received a call and he stated hechad to order the part..
Sharon - Conyers, GA
REFRIGERATOR-FD WHIRLPOOL WRX986SIHV00 CUST ANS NO TO BOTH Q1CUST ANS NO TO BOTH Q1 & Q2/ LIGHTS NOT WORKING IN FRIG/UNPLUGGED UNIT TO TESTED LED POWER SUPPLY/NEW LED NEEDED/CONDENSATION BUILDUP ON FREEZER DOOR GASKET DOOR IS CLOSING CORRECTLY/POSSSIBLE AIR POCKETS IN INSULATION/NE FREEZER DOOR ORDERED CUST IS AWARE OF 4-6 WEEK TURNAROUND; ordrng 1 W11104482 (dor-fip) and 1 W10830288 (cntrl-elec)
RANGE WHIRLPOOL WFG505M0BS3 "customer answewr to q1,q2 :no checked one gas range and found no display or the burner not lighting no power to unit checked and found the connector between the left side panel not connected remove the side panel and plug connector in test oven and all five burner working well did not sign due to covid -19 protocol"
REFRIGERATOR-FD WHIRLPOOL n/a customer answer no to q1.q2 : checked one french door refrigerator and found freezer not going on defrost did test 6 bi-metal read open; ordrng 1 W11224591 (MOTOR-EVAP) and 1 WP12729128 (HEATER)
N/A N/A KFIS29PBMS00 "Complaint of PO flashing and fan hitting ice. Found evaporators freezing over. New controls and evaporator fans needed. spoke with Kelsey tradecare ref # 7727499797 main control (W10581605) found and will be shipped to customer in 6 buissiness days. Q1,Q2-no the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10514110 (motor evaporator) and 1 W10633627 (motor-evap) and 1 W10878993 (cntrl-elec) and 1 WPW10732682 (cover)"
N/A N/A MEDZ600TW1 "Replaced control and tested. Unit now working as it should. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
WASHER MAYTAG MVWB725BW0 "complaint of humming but not working. Found agitator rotates but basket does not spin properly during spin. Drain pump hums but is not working.Unit will need new basket and drain pump. Q1,Q2-no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Complaint of left fresh food section door not opening all the way and rail mullion not rotating. Found left fresh food door sitting too low and bottom of door damaged. within 30 day cosmetic. Q1,Q2,Q3-no the Customer did not sign due to COVID-19 protocol; ordrng 1 W10694625 (BUSHING) and 1 WPW10505294 (cam) and 1 W10878115 (hinge-door)"
WASHER WHIRLPOOL WTW4816FW2 "# wpcdh00fp1 Complaint of control not coming on for a week but outlet still working. Diagnostics passed. no error. Q1,Q2-no the Customer did not sign due to COVID-19 protocol ; ordrng 1 W11170319 (CNTRL-ELEC)"
COOKTOP KITCHENAID KGCD807XSS02 REPLACED BURNER ASSEMBLY ON FRONT RIGHT BURNER TEST UNIT FUNCTIONS AND UNIT IS NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
REFRIGERATOR WHIRLPOOL ED5DHEXWQ00 FOUND UNIT CLOGGED WITH SETTLEMENT UNIT NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10121138 (HOUSING) and 1 WP2260518W (CAP) and 1 EDR3RXD1 (FILTER) and 1 8201597 (WATER TUBE) and 1 W10408179 (WATER INLET)
WASHER-FRONT LOA AMANA NTW4516FW3 WASHER CONTROLS NON RESPONSIVE 123V PRESENT BUT NOT POWERING ON/SEVERE ROACH INFESTATION IS THE CAUSE/REPLACED CONTROL RECALIBRATED & TESTED PROB FIXED
REFRIGERATOR SBS WHIRLPOOL WRS325SDHB00 ICED OVER FREEZER EVAP CAUSING POOR COOLING THROUGH FRIG/3 CALL COUNTS NEEDED TO DEFROST UNIT ^ REPLACE PARTS; ordrng 1 WP2315549 (evap fan motor) and 1 W11405276 and 1 W11174836 (cntrl-elec) and 1 WPW10384183 (thermistor)
MICROWAVE COMBO KITCHENAID KEMS378SSS04 MICROWAVE NOT HEATING/NEW MAG & INVERTER ORDERED/3 CALL COUNTS NEEDED TO REMOVE OVEN & SERVICE; ordrng 1 W10217711 (inverter) and 1 W11346197 (MAGNETRON) and 1 OVENDOLLY
WASHER-TOP LOAD WHIRLPOOL MVWC565FW0 checked one washer adrain pump not running remove drain pump and found 2' nail in impeller housing remove and recaliberate machine conrtol and did auto test cycle
N/A N/A RM278BXS0 MICRWAVE WAS NOT HEATING/CUST STATED THAT PREV COMPANY SENT BY AHS INSTALLED NEW MAGETRON & BLEW OUT MAIN CONTROL/PREV COMPANY(SEARS) INSTALLED WRONG MAGNETRON RECORDS SHOW PART # 660595 IS A DISCONTINUED PART/THE RESULT OF INSTALLING WRONG PART BLEW OUT MAIN CONTROL ANOTHER DISCONTINUED PART #661196/ALL INFO FORWARDED TO WHIRPOOL FOR AHS TO REVIEW/SR#7727336639
MICROWAVE COMBO KITCHENAID KOCE507ESS09 CUST INSTALED S VENT AT BOTTOM IN CORECTLY & SCREW AR MISSING/UNABLE TO FIND PART NUMBER FOR SCREWS WITH TECHLINE/SR #7727331707
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 WASHER MAKING NOISES DURING CYCLE/REPLACED GC HUB CAM & WASHPLATE TESTED NOISE STOPPED
DISHWASHER KITCHENAID KDTE104ESS0 NOT SANITIZING LIGHT KEEP BLINKING/CHECK HEATER 15 OHMS CHK OK/REPLACED TSTAT
REFRIGERATOR SBS WHIRLPOOL WRS315SDHZ03 NOT DISPENSING ICE FOUND BOTTLE OF BEER STUCK IN ICE BIN REMOVED & TESTED ICE NOW DISPENCING
DISHWASHER KITCHENAID KDTE104ESS0 SANI RINSE NOT WORKING/NEW THERMASTAT ORDERED; ordrng 1 WPW10195091 (thermostat)
WASHER-FRONT LOA WHIRLPOOL WFW9600TW01 CHECKED ONE WASHER FRONT LOAD AND FOUND THE DOOR BOOT RIP REMOVE TOP AND FRONT PANEL REPLACE ONE BELLOW TEST WASHER FOR LEAK TEST OK
WASHER-TOP LOAD MAYTAG MVWB765FW3 CHECKED ONE WASHER TOP LOAD AND FOUND THE DETERGENT DISPENSER BROKEN DIRECT SHIPPD PART TO CUSTOMER PART#W10919352 DESCRIPTION DRAWER; ordrng 1 DSW10919352 (DRAWER)
DRYER - ELECTRIC WHIRLPOOL WED7500GC0 DRYER NOT STARTING/REPLACED CONTROL NEW FASCIA ORDERED; ordrng 1 W11124268 (console)
COOKTOP - GAS KITCHENAID KGCD807XSS02 FRONT RIGHT BURNER NOT LIGHTING/SURFACE BURNER ORDERED 60 MONTH LIMITED WARRENTY; ordrng 1 74007736 (burner asy) and 1 WP3368921 (screw-torx)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 SR FILE #7727347785 CHECKED ONE SIDE BY SIDE REFRIGERATOR AND UNABLE TO GET COMPRESSOR SPEEDS UP ALSO COMPLAIN THE FREEZER DOOR TOUCH THE CEN ADJUST THE FREEZER DOOR HINGE TER RAIL; ordrng 1 W10780378 (COMPRESSOR) and 1 SST (SST)
DISHWASHER KITCHENAID KDTE334GPS0 checked one dishwasher and found the cancel key not responding replace one console user interface
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ01 CUST COMPLAINS FOOD FREEZING ON TOP SHELF NEAR ICE BOX/CUST HAD FFRIG SET TO 35 DEGREES/ADJUSTED TEMPS &INTRUCTED CUST ON HOW COOLING IS ACHIEVED IN THE RC
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 WASHER MAKING CLICKING SOUND & NOT WASHING PROPERLY/FOUND WORN HUB & SHAFT ON GEARCASE WASHPLATE NOT SEATING CORRECTLY/PARTS ORDERED/3 CALL COUNTS NEEDED; ordrng 1 W10721967 (drive pulley) and 2 W10528947 (drive hub kit)s and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 WP8533953 (screw)
DISHWASHER WHIRLPOOL KDTM404ESS3 REATTACHED DISPENSER DOOR THAN CAME OFF
REFRIGERATOR WHIRLPOOL WRT311FZDW00 CLOGGED DRAINLINE CAUSING WATER TO BACKUP & DRIP THROUGH SUPPLY & RETURN VENTS/DEFROSTED ICE & CLEARED DRAINLINE/
DISHWASHER WHIRLPOOL WDF330PAHS3 DISHES NOT DRYING FOUND TOO COLD WATER ENTERING UNIT DISABLED HEATER CIRCUIT/RAN DIAG TO REACTIVATE HEATER/CUST ALSO INSTRUCTED ON OPERATION
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 replaced stripped geacase & worn hub/tested chk ok
WASHER-TOP LOAD WHIRLPOOL NTW4516FW2 WASHER NOT SPINNING OUT CLOTHES AL THE TIME & MAKES LOAD NOISES/FOUND LEAKING GEARCASE/REPLACED BLOCK DRIVE SHIFTER BELT CAM MOTOR SHIELD & GEARCASE RECALIBRATED & TESTED CHK OK
WASHER MAYTAG MVWB765FW1 CHECKED ONE WASHER AND FOUND ERROR CODE F8-E1 LONG FILL REPLACE ONE WATER FILL VALVE AND ONE CONTROL AND ONE CONSOLE RECALIBERATE MACHINE CONTROL
MICROWAVE COMBO WHIRLPOOL WOC54EC7HS03 Found unit not heating. The Inverter board that was ordered was damaged. New inverter needed for repair.; ordrng 1 w11325604 (inverter)
WASHER-TOP LOAD WHIRLPOOL LSR8233EQ0 WASHER NOT SPINNING OR DRAINING/REPLACED DEFECTIVE TESTED PROB FIXED
N/A N/A MED5740TQ0 CHECKED ONE DRYER ABD FOUND FUSE OPEN REPLACE ONE FUSE TEST ON EXTRA LOW TEMP WENT ABOVE 160*F REPLACE ONE THERMOSTAT AND ONE SWITCH- TEMP RETEST AND EXTRA LOW CYCLE AT BELOW 140* nd high cycle at around 1608f
REFRIGERATOR MAYTAG MFT2976AEM00 installed new freezer coil and dryer filter put system into a vaccum unit held vaccum and refilled system with 5.50 oz of freon both coils have full frost pattern advised customer to give unit atleast 24 hours before loading unit with food
WASHER MAYTAG MVWB765FW1 ELECT CONTROL WASD USED (39.73 W11165546) AND (W11135391 CONSOLE 194.56) AND(W11135392 CONTROL 173.27); ordrng 1 W11135392 (CNTRL-ELEC173.27) and 1 W11135391 (CONSOLE 194.56)
WASHER-TOP LOAD MAYTAG MVWB835DW4 "WASHER MAKING LOUD NOISES DURING CYCLE/FOPUND SLIDER RUBBING AGAINST MAGNETIC CLUTCH/REPLACED SLIDER & CLUTCH TESTED WITH LOAD NOISES STOPPED ISSUE CORRECTED; used 1 W10734521, and 1 W10754448 from stock"