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for Conyers, GA
Kristi - Conyers, GA
Randy - Conyers, GA
Learning to use my new washer
Everett - Conyers, GA
Excellent technician came to my home and the information he shared helped me understand how to use my washer more efficiently. He was very professional and knowledgeable!
Gregory - Conyers, GA
Great service with helpful advice
Cletus - Conyers, GA
Technician was cordial And on task to time perform task.
Loretta - Conyers, GA
My tech was very knowledgeable and was able to resolve my problem quickly.
Sandra - Conyers, GA
Heather - Conyers, GA
My experience was great.
Elisa is not your average technician!!!
Diane - Conyers, GA
No doubt you already know what a brilliant expert you have working for you, but let me reiterate the fact that Elisa is above and beyond awesome at her craft! She was friendly, professional, incredibly knowledgeable, patient and thorough in answering my many questions, well-trained in every aspect of repair, and just overall EXCEPTIONAL! None of my business if your employees (including Bryan and Horace who, too, were GREAT when they were here!) are receiving bonuses during this risky time being around strangers and in and out of their homes all day every day, but they deserve it! If not for the many visits my fridge required, I don't know who I would've turned to. A big THANK YOU for the employees who are taking the risk to keep us customers from stressing over things out of our control, and hopefully they are being well taken care of by the powers-that-be. They deserve it!!
Tavius - Conyers, GA
Brenda - Conyers, GA
Mr. Horace B. Was very professional. He checked microwave and explained technique to close door to microwave. He checked oven to determine the cause of the noise. He told me what to do to help squeaking
Great Service, warranty work
Daniel - Conyers, GA
Horace was very nice, very efficient and knowledgeable. He is a super representative of your company. Flamingo Appliance procedures prior to the service call were also very impressive and assuring.
Russell - Conyers, GA
Janice - Conyers, GA
Justin - Conyers, GA
On time, courteous
Very Professional and great service, very informative
Oga - Conyers, GA
Beverly - Conyers, GA
Yvonne - Conyers, GA
Great service, but expensive labor.
Chris - Conyers, GA
Service was great, but $650 for 2hrs labor was a bit much.
The fan noise was corrected and everything is peaceful.
Vincent - Conyers, GA
The fan noise was corrected and everything is peaceful.
Brenda - Conyers, GA
Refrigerator finally repaired after several service calls, part ordered, and part installed.
The worst service ever!
Yakov - Conyers, GA
Nothing was done! I have the same problem. The food in the cooler is still freezing up.
Nick - Conyers, GA
Terry - Conyers, GA
NOT CONCERNED ENOUGH TO PREVENT A SERIOUS WATER DAMAGE THAT IS MOST LIKELY TO HAPPEN.DISHWASHER WILL FILL WITH WATER OVER NIGHT AND ONTO MY FLOOR.WHEN IT COMPLETE WASH CYCLE.
James - Conyers, GA
Very nice person, great service
Judy - Conyers, GA
Horace always call before coming. He explains the problem, very nice.
Dallas - Conyers, GA
The service is great. However, the Whirlpool refrigerator is not the best. This is the second time in 6 months that it has stopped cooling. Each time it has been a control board.
Janet - Conyers, GA
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE SBS REFRIGERATOR AND FOUND NO INTERIOR LIGHTS TEST AND FOUND MAIN MODULE AND THE FREEZER MODULE BAD"
REFRIGERATOR WHIRLPOOL WRV976FDEM00 "# ws1yns1mpl1 Cleared ice from fresh food evaporator. Replaced fresh food evaporator fan motor. Unit now ready for use. Q1-no, Q2-no, customer did not sign due to covid 19 protocol."
MICROWAVE WHIRLPOOL WML75011HZ1 "# WSC8KCNPL2 Found capacitor burnt on bottom. Replaced capacitor diode and magnetron. Tested unit now working as it should. Q1-no, Q2-no, customer did not sign due to covid 19 protocol."
DRYER - ELECTRIC MAYTAG MEDB765FW0 "CUSTOMER ANS TO Q1,Q2:NO CHECKEC ONE ELECE DRYER AND FOUND INSIDE CABINET CATCH FIRE FROM EXCESS LINT AND FRONT PANEL BENT BY THE TWO HINGE AND DOOR STRIKE BROKEN OUT; ordrng 1 279659 (PANEL) and 1 W11366436 (STRIKE) and 1 WP3389441 (CATCH) and 1 W11376676 (DOOR)"
REFRIGERATOR WHIRLPOOL GS6NHAXVK00 Complaint of dripping water and frost around ice bin. Found ice door flap not closing. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 WP2305258 (door-chute) and 1 WP2305204 (ref dispenser lever) and 1 WP2305242 (connector)
REFRIGERATOR MAYTAG MFW2055FRZ00 Complaint of not cooling. Found evaporator fan motor not running. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 WPW10464673 (motor-evap)
N/A N/A WMH2175XVB4 Complaint of not starting. Found start button on UI not working. UI and possible control needed. UI discontinued. Someone from American Home Sheild will reach out to customer. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
WASHER WHIRLPOOL WTW5000DW2 "# WRO8P00NPL2 Replaced gearcase, washplate, spin basket, and tub ring. Calibrated unit. Diagnostics passed. Unit working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol."
WASHER ROPER RTW4516FW2 Complaint of washing but making a loud click noise before rinse a not going into rinse. F7E5 error cleared. Found lid lock not working. New lid lock neeed. Replaced lid lock. Diagnostics passed all test. 72 Q1-no Q2-no customer did not sign due to Covid 19 protocol.; used 1 W11307244 (LATCH) from stock
WASHER WHIRLPOOL WFW8300SW03 Complaint of not draining or starting a cycle. During drain and spin unit hums but does not drain. Found debri in drain pump trap. Cleared debri and ran rinse and spin. Drain pump getting power but not responding. New drain pump needed. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
WASHER-TOP LOAD WHIRLPOOL MVWB865GW1 "file#7728676518 customer ans to q1,q2'no checked one washer and found error code lost of power f7-e0 test washer while washein under load voltage drop below 80v ac and the washer stop.used my extension cord in another out let and run the same cycle complete and advice customer to have an electrican see why the voltage dropping"
OVEN WHIRLPOOL WOD51EC7HS01 Complaint of lower door dented glass damage. Found door damaged.; ordrng 1 W11111694 (glass-door)
N/A N/A MDE3706AYW Replaced bracket. Unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
N/A N/A WTW5700XL2 "ustomer ans to q1,q2:no found error code f9-e1long drain f0-e2 over suds condition and tub full of water and laundry advice customer to remove the laundry and water above the basket; replace 1 WPW10276397 (PUMP-WATER) clear code and recaliberate machine control test washer did not sign due to covid `9 protocol"
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Complaint of icemaker not working. Foud ice bin loose near back not allowing auger to turn correctly. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 W11185686 (ice-contnr)
REFRIGERATOR-FD KITCHENAID KRFC704FSS00 CUSTOMER answered no to q1 and q2. found cx unit ice maker FOUND THE FRESH FOOD COIL FROST UP AND THE EVAP FAN IN THE REFRIGERATOR NOT RUNNING ALSO THE BACK COVER MISSING; ordrng 1 W11167902 (COVER-EVAP) and 1 W10838044 (INSULATION) and 1 W10669259 (COVER-BACK)
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Complaint of freezing in RC and dropping ice and water from dispenser. Advised on depressing ice paddle for at least 1 sec to allow door to fully open. Water drips twice after dispensing then stops. Advised that the bead of water from line shifts before it falls but the line is not leaking. Temp on middle shelf of RC 38 degrees. Adjusted temp to warmest setting. Unit is working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
DRYER - COMMERCI WHIRLPOOL WED4850HW0 Complaint of door opening while in use. Found door pops open while in use. Slightly loosened door hinge screws and tested. Unit now working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
WASHER WHIRLPOOL WFW6620HC0 "Complaint of not draining or spinning. Replaced pump, secured drain hose near top of cabinet, and ran quick wash. Unit is working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol."
REFRIGERATOR WHIRLPOOL EC3JHAXRS00 Complaint of not cooling properly. Found damper not opening properly and evaporator frozen over. New damper and bimetal defrost needed. Damper is discontinued. Customer refused to pay min labor
REFRIGERATOR WHIRLPOOL WRV976FDEM00 Found RC evaporator cover iced over. New Fan motor needed. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 W11087438 (motor-evap)
MICROWAVE WHIRLPOOL WML75011HZ1 "# WS2AW00WL1 Complaint of burning smell when in use. Sounds like magnetron is arching. 2nd man needed to uninstall unit. Capacitor,magnetron ,and diide possibly needed. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE) and 1 W11402082 (MAGNETRON) and 1 2man (2 man)"
N/A N/A MDE3706AYW Complaint of not spinning. Found pulley broken. Q1-no Q2-no customer did not sign due to Covid 19 protocol.; ordrng 1 WP37001287 (bracket)
N/A N/A WTW5700XL2 "customer ans to q1,q2:no found error code f5-e1 lid lock fault f9-e1long drain f0-e2 over suds condition f7-e5 shifter fault and tub full of water and laundry advice customer to remove the laundry and water above the basket; ordrng 1 WPW10276397 (PUMP-WATER) and 1 W10404050 (LATCH) and 1 W10480126 (CCUASM VMW HE 120V WTW57) and 1 WPW10006355 (ACTUATOR)"
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Installed new filter dryer, vaccumed and charged. Fridge pressures at 0 on the low side and 135 on the high side. Fridge cooling as designed."
REFRIGERATOR WHIRLPOOL WRT311FZDW00 Replaced drier. joint near bottom of cabinet not holding. New drier needed. Q1-no Q2-no Customer did not sign due to covid 19 protocol.; ordrng 1 WPW10143759 (dryer)
DRYER - ELECTRIC AMANA NED4655EW1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/SPADES IN 240 OUTLET NOT MAKING CONTACT WITH POWER CORD AT TIMES/EITHER LOOSES ONE LEG (RUNS BUT NO HEAT)OR BOTH LEGS(DOES NOT RUN AT ALL)/ADVISED CUST TO HAVE OUTLET REPLACED
WASHER-TOP LOAD MAYTAG MVWX655DW1 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/OVERLOADED CYCLE CAUSING WASHER TO SHAKE & MAKE NOISE/INSTRUCT ON PROPER LOAD SIZES & DETERGANT USAGE
REFRIGERATOR WHIRLPOOL WRT311FZDW00 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/NOT COOLING LEAK @ DRYER/TUESDAY 8/12 SPOKE TO ROUTING/TECH NEEDS TO STAY TO MAKE SURE IS WORKING; ordrng 1 WPW10143759 (dryer) and 1 SSTECH
N/A N/A WRV986FDEM00 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/WATER LEAKING FROM CLOGGED CONDENSATE LINE CLEARED & REINSTALLED
MICROWAVE COMBO KITCHENAID KEMC378KSS04 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/ UNIT RUNS WITH DOOR OPEN/FOUND BROKEN SWITCH BRACKET/PER TECHLINE NONSERVICEABLE OR NLA PARTS/SR #7728502344
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ01 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/SLOW ICE PRODUCTION/FOUND ICE MAKER STALLS UNABLE TO JUMP ICEMAKER OUT/REPLACED ICEMAKER & CYCLED & FILLED PROB FIXED
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ09 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/NO DISPENSING ICE FOUND BROKEN BIN/REPLACEMENT TO BE DIRECTLY SHIPPED TO CUST; ordrng 1 DS/W11185686 (ice-contnr)
RANGE - ELEC WHIRLPOOL WFE320M0EB2 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/RANGE NOT REACHING DESIRED TEMP/OHM READING ON BAKE ELEMENT WITHIN RANGE/PARTS ORDERED; ordrng 1 WPW10299225 (hinge-door) and 1 WPW10181986 (sensor) and 1 W11122555 (cntrl-elec)
RANGE - ELEC WHIRLPOOL WFC150M0EB3 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/OVEN TAKING TO LONG OR NOT REACHING DESIRED TEMPS/REPLACED TEMP PROBE & CONTROL TESTED CHK/SD PICS TAKEN OF FLOOR DAMGE
REFRIGERATOR-FD KITCHENAID KRMF706ESS01 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/NOT MAKING ICE FOUND E5 ERROR(TIMED ICE MAKING ABLE TO ACTIVATE ICEMAKER HEATER POSSIBLE THERMISTOR MALFUNCTIONING/NEW ICEMAKER ORDERED; ordrng 1 W11294907 (icemaker)
WASHER-TOP LOAD WHIRLPOOL WTW5000DW3 COVID Q1 & Q2 ANS NOCUST UNABLE TO SIGN DUE TO COVID PROTOCOL/WASHER OT COMPLETING CYCLE LONG FILL ERROR F8E1/FOUND COLD WATER BARELY COMING OUT/VALVE NOT OPENED ENOUGH/REPAIRED PROB & TESTED CHK OK
REFRIGERATOR WHIRLPOOL WRT318FZDB06 "Checked all joints no signs of leak. Replaced drier, vaccummed, and charged with 3.7 ounce R134A. Unit ready for use. Q1-no Q2-no Customer did not sign due to covid 19 protocol."
DISHWASHER WHIRLPOOL WDF590SAJM0 "Complaint of side walls retaining water after use. Found no rinse aid in unit. Diagnostics passed all tests. Advised on filling rinse aid, loading, and options for best drying results and to crack door when not in use. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "# WRET000L2 Unable to determine source of leak. Replaced compressor, drier, and evaporator. Vaccumed for 10 min pressure held. Charged with 4.5 ounce R134A. Advised customer to allow 24 hours for normal temperatures."