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for Conyers, GA
The worst service ever!
Yakov - Conyers, GA
Nothing was done! I have the same problem. The food in the cooler is still freezing up.
Nick - Conyers, GA
Terry - Conyers, GA
NOT CONCERNED ENOUGH TO PREVENT A SERIOUS WATER DAMAGE THAT IS MOST LIKELY TO HAPPEN.DISHWASHER WILL FILL WITH WATER OVER NIGHT AND ONTO MY FLOOR.WHEN IT COMPLETE WASH CYCLE.
James - Conyers, GA
Very nice person, great service
Judy - Conyers, GA
Horace always call before coming. He explains the problem, very nice.
Dallas - Conyers, GA
The service is great. However, the Whirlpool refrigerator is not the best. This is the second time in 6 months that it has stopped cooling. Each time it has been a control board.
Janet - Conyers, GA
Mary - Conyers, GA
He was Great!!
Deborah - Conyers, GA
Yvonne - Conyers, GA
Kris - Conyers, GA
Elmer - Conyers, GA
Kurt - Conyers, GA
Joy - Conyers, GA
Horace Bull,quickly diagnosed the problem with my stove, ordered the part and arrived a day earlier than I expected. (GREAT JOB)
Great person, always pleasant.
Judy Peck - Conyers, GA
Very professional, on time, if I need another tech hope to have Derek
James - Conyers, GA
Technician was rude
Patrica - Conyers, GA
We were under warranty with our appliance. After technician fixed appliance, he said absolutely nothing to me. When I walked him to the door, I thanked him and he walked past me opened door and left. Nothing. No, “you’re welcome”, “goodbye”, “have a great day”. Nothing. He acted as if he was pissed that he was there. I was shocked!!
Horrible.. On June 17 called in gor service with the serial number...assume part was ordered..received a call and he stated hechad to order the part..
Sharon - Conyers, GA
Shameka - Conyers, GA
Ernesto - Conyers, GA
Great person, always pleasant.
Judy - Conyers, GA
Horace is a wonderful person. Always on time, calling before he comes. Very efficient. Took care of the problem and answered our questions.
Cathy - Conyers, GA
Had a good first time experience with Flamingo
Byeesha - Conyers, GA
The service technician was very pleasant and knowledgeable.
Tim - Conyers, GA
The repair was fast and efficient The repairman Horace was on time and on point!! Great service!!
Cedric - Conyers, GA
Fast and efficient.
Sharon - Conyers, GA
They flooded my kitchen
Jammie - Conyers, GA
Natalie - Conyers, GA
Horace was incredibly friendly and professional. He was a big help and he made sure that I understood everything that he said.
REFRIGERATOR-FD WHIRLPOOL WRF736SDAM14 CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER TEMP 0*F AND EVAP FAN MOTOR NOT RUNNING GETTING 14VDC; ordrng 1 W11224591 (MOTOR-EVAP)
DISHWASHER WHIRLPOOL WDT750SAHZ0 NO WASH ACTION FOUND DEFECTIVE SUMP/PARTS ORDERED; ordrng 1 W10917114 (pump&motor)
WASHER WHIRLPOOL WTW4855HW1 Complaint of lid not locking. F5E2 manually tested lid lock and it is not locking. customer will call in to schedule return visit.; ordrng 1 W11307244 (LATCH)
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 WASHER NOT SPINNING OUT CLOTHES/FOUND STRIPPED HUB CAUSED OVERLOADING OF WASHER WAS THE CAUSE/REPLACED DEFECTIVE PARTS & TESTED CHK OK
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Complaint of fresh food section at 29 degrees. Spoke to Rick techline ref # 7726080805 Found shelves in the wrong position that can cause items to freeze. Also found damper opening and closing on opposite steps during diagnostics.; ordrng 1 W11239666 (CNTRL-ELEC) and 1 W11164593 (diffuser)
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ05 WRONG RC DOOR HANDLE INSTALLED & UI NON RESPONSIVE/REPLACEMENT HANDLE & DISPENSER CONTROL ORDERED; ordrng 1 W10899551 (handle) and 1 W11284720 (panel-ui)
DRYER AMANA NED4655EW1 checked one elect-dryer and customer complain that the dryer run for hours at times replace one timer assy
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 "dryer not starting found defective thermal fuse/spoke with partner team thermal fuse been replaced 3 times in 1 year dating back to 11/18/18,3/6/19 & 9/9/19/per whirlpool cust is responsible for thermal fuse repair/sr #7725891530"
WASHER-FRONT LOA WHIRLPOOL WFW75HEFW0 WASHER NOT SPINNING OUT/CHECKED DRAIN PUMP ALL CLEAR/POSSIBLE UNBALANCED LOADS IS THE CAUSE OF WASHER NOT SPINNING OUT CLOTHES
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 cust complaining about the end cycle noise the dryer makes/cust instructed on how to turn off the end cyle signal
REFRIGERATOR-FD WHIRLPOOL WRF736SDAM14 frig not cooling/cust stated that dispneser control light up & start chimming/found cust heas frig plugged 2 prong outlet & frig keeps loosing power/advised cust to have out replaced/found frig cooling & icemaker turned off
REFRIGERATOR-FD MAYTAG MFI2570FEZ02 RETURNED TODAY TO CHECK FRIG SPOKE WITH CUST/UNIT COOLING & CUST HAVING NO PROBLEMS WITH REFRIGERATOR
WASHER-FRONT LOA WHIRLPOOL WFW6620HW0 LOAD & GO DESPENSER DRAWER NOT CLOSING/REPAIRED PROB & TESTED CHK OK
DRYER - ELECTRIC WHIRLPOOL MDET446AYW DRYER NOT TURNING REPLACED BROKEN IDLER PULLEY TESTED CHK OK
N/A N/A WOD51ES4EW01 OVEN NOT HEATING TO TEMP & LIGHTS NOT GOING OFF/PARTS ORDERE/AUTH#WMF8P00XL2; ordrng 1 W10807576 (cntrl-elec) and 1 WPW10752316 (cntrl-elec) and 1 W10704698 (console assy) and 1 APPLIANCEDOLLY
DRYER - ELECTRIC CROSLEY VED6505GW0 replaced cracked dryer blower wheel causing scraping sounds/tested chk ok
REFRIGERATOR-FD WHIRLPOOL GI6SDRXXB01 ice build up at bottom of freezer/per service pointer part W10619951installed/tested ch ok; used 1 W10619951 (TUBE-DRAIN) from stock
DRYER - ELECTRIC MAYTAG MEDB765FW0 CUST COMPLAIN OF NEW DRYER MAKING THUMPING SOUND/EXPLAINED TO CUST OF NORMAL SOUNDS OF NEW APPLIANCES & HOW NOT TO COMPARE TO PREVIOUSLY OWNED APPLIANCES/CUST NOT SATISFIED/NEW ROLLER SUPPORTS ORDERED; ordrng 4 WPW10314173 (support)s
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ01 LOOSE FC DOOR HANDLE & NOT MAKING ICE/FOUND FROZEN SUPPLY LINE TPO ICEMAKER/THAWED LINE WITH STEAMER & TESTED /ICEMAKER NOW FILLING WITH WATER & REPAIRED LOOSE FC DOOR HANDLE
REFRIGERATOR-FD MAYTAG MFI2570FEZ02 CUST STATES SHE SAW & SMELLED SMOKE COMING FROM FC NEAR DOOR SWITCH/REMOVED DOOR & LIGHT SWITCH COMPARTMENT FOUND NO SIGNS OF BURNING OR MELTING OF PLASTIC/CHECKED FREEZER EVAP WIRING FOUND NO SIGNS OF BURNT OR SMOKE DAMAGE ANYWHERE INCLUDING COND FAN & COMPRESSOR/UNABLE TO ANY EVIDENCE OF THERMAL OCCURRENCE/TOLD CUST I WOULD RETURN ON FRIDAY TO RE INSPECT/REFRIGERATOR; schdld next appmnt for 10/4 FRI !
DRYER CROSLEY VED6505GW0 FOUND BLOWER WHEEL BROKEN; ordrng 1 WP694089 (WHEEL)
COOKTOP AMANA AER5630BAS0 FOUND COOK TOP GLASS CRACK REPLACE ONE COOK TOP
DRYER AMANA NED4655EW1 CHECKED ONE DRYER AND TEST 240V AC TO TIMER MOTOR IN COOL DOWN STAGE OF TIMER; ordrng 1 W10857612 (TIMER)
DRYER - ELECTRIC WHIRLPOOL MDET446AYW DRUM NOT TURNING/FOUND BELT CAME OF DAMAGED IDLER PULLEY/REPLACEMENT IDLER PULLEY ORDERED; ordrng 1 WP37001287 (bracket)
BUILT-IN OVEN WHIRLPOOL WOS51EC7HS01 CUST COMPLAINS OVEN CONTROLS NONRESPONSIVE/FOUND OVEN IN SABBATH MODE CORRECTED SETTING & TESTED CHK OK OVEN OPERATIONAL NOW
WASHER-TOP LOAD WHIRLPOOL WTW4816FW2 unbalanced is the cause of the washer not spinning or starting cycle/cust instructed on loading & sorting of clothes
WASHER-TOP LOAD MAYTAG MVWC416FW1 overloading of washer caused agitator to snap off/replaced washplate bolt & agitator/tested chk ok
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ02 frig leaking from upper left corner of rc door/found supply line to despenser not correctly installed repaired & tested chk ok
DISHWASHER KITCHENAID KUDS30IXBL1 CHECKED ONE DISHWASHER AND FOUND THE HEAVY DUTY LE STAYS ON ALL THE TIME AND ONE HOUR DONT LIGHTS UP; ordrng 1 WPW10500172
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ11 STRIP HEATER NOT PROPERLY INSTALLED/REPAIRED PROB & TESTED CHK OK
WASHER-TOP LOAD ROPER RTW4516FW2 WATER VALVE LEAKING/REPLACED INLET VALVE ASSEMBLY RECALIBRATED & TESTED CHK OK LEAKING STOPPED; used 1 W11210459 (water valve) from stock
REFRIGERATOR SBS WHIRLPOOL WRS571CIHZ01 FOOD FREEZEING ON TOP SHELF/CUST HAD FC TEMP SET TO -4/TRIED TO EXPLAIN TO CUST THAT EVEN THE RC TEMP SET HIGH & DAMPER CLOSED COLD AIR WILL MIGRATE THROUGH POSSIBLY FREEZING SOME ITEMS/CUST VERY DIFFICULT TO TALK WITH
WASHER-TOP LOAD WHIRLPOOL WTW5000DW0 NOT SPINNING OUT CLOTHES BASKET NOT ATTACHED TO GEARCASE F7E1 ERROR/NEW GEARCASE WASHPLATE HUB & SCREW NEEDED TO REPAIR/ESTIMATE EMAILED TO CUST
WASHER-FRONT LOA WHIRLPOOL WFW8620HC1 cust complains she thinks her clothes are not getting clean/ran cycle all functions tested ok/no probles found/cust instructed on operation of washer loading & sorting of clothes & detergant usage
REFRIGERATOR-FD WHIRLPOOL WRF757SDHZ00 CUST COMPLAINS THE OPEN DOOR ALERT IS NOT WORKING/INSTRUCTED CUST THAT IT TAKE ABOUT 5 MINUTES BEFORE THE ALERT CHIMES/TESTED WITH CUST LEFT RC DOOR OPEN FOR 5 MINUTES & ALERT CHIMED/NO PROBLEMS FOUND WITH REFRIGERATOR
DRYER- GAS MAYTAG MGDB835DW4 CUST UNABLE TO START CYCLE/FOUND CUST NOT HOLDING PUSH TO START NOT LONG ENOUGH/CUST STATED HE IS HEARING 3 BEEPS WHEN TRYING TO START DRYER/CUST INSTRUCT ON OPERATION & CYCLE SELECTIONS
REFRIGERATOR WHIRLPOOL GX5FHTXVY06 "repaired icemaker to allow the unit to make ice , checked ok"
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 CLOGGED CAUSED THERMAL FUSE TO GO OUT/REPLACED THERMAL FUSE & ADVISED CUST THAT THEY HAVE HAVE TO PAY FOR THERMAL FUSE IF IT HAPPENS AGAIN DUE TO VENTING PROBLEM; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
DISHWASHER WHIRLPOOL WDF520PADW7 DISHWASHER NOT STARTING CYCLE/FOUND CONTROL BEHIND UI NOT SEATED PROPERLY/REPAIRED PROBLEM & TESTED ISSUE CORRECTED
OTR MICROWAVE WHIRLPOOL WMH53520CS2 DAMAGE TO BOTTOM OF MICRWAVE CAUSED BY THERMAL EVENT POSSIBLE GREASEON WIRING TO TURNTABLE MOTOR/UNABLE TO VERIFY CAUSE OF THERMAL EVENT/DPOKE WITH SAFETY NO SR DUE SYSTEM BEING DOWN