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Local Reviews
for College Park, GA
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Penny - College Park, GA
My repair was handled seamlessly. Tim was great. It was a bit expensive however.
Great Service
Joe - College Park, GA
Talisha
Talisha - College Park, GA
Outstanding Service!!!! Tim was friendly and professional and took his time considering the fact that Dennis didn’t write anything up so he did not know what all my service entailed, However it was a JOB WELL DONE!
Great service
Margaret - College Park, GA
Great
Excellent Service!
Jonathan - College Park, GA
I was very impressed with Dennis! He was very knowledgeable and provided superb customer service. He and Flamingo were very timely. My mom is 91 and we really rely on our washer and they both come through. Providing "Excellent Customer Service"
Technician
Cheryl - College Park, GA
Excellent Service
Great experience
Robert - College Park, GA
Couldn’t of been easier. On time, knowledgeable and explained everything in details.
Great service, kind spirit.
Alfred - College Park, GA
Crystal
Crystal - College Park, GA
Great service
Larry - College Park, GA
Great service
Larry - College Park, GA
Knowledgeable Technician with people skills
Service covered under warranty program
Eileen - College Park, GA
Karen
Karen - College Park, GA
Excellent service
Great Service
Felearia - College Park, GA
The techs came in and were really knowledgeable and efficient! They told me exactly what the problem was!
Second time’s the charm!
KC - College Park, GA
Washer purchased in 2013 needed the bearings to be replaced having replaced them one time already. Technician was friendly and got the job done in timely fashion. So glad to have a warranty with which repair was covered.
Excellent service
Mary - College Park, GA
Excellent work done. Very nice service man.
Marvin
Marvin - College Park, GA
Technician was great!!!!!!!!!
Refrigerator Ice Dispenser
Ervin - College Park, GA
Me Jones was kind and knew his craft very well.
Fester - College Park, GA
Great , Outstanding
great service
Lilli - College Park, GA
Thanks for recognizing the warranty.
Great service
Lawrence - College Park, GA
Great service
Pamela - College Park, GA
Very Good
Brenda - College Park, GA
Mr. Hall did awesome work and I am happy with this service.
great service
Donald l Wheat - College Park, GA
Perfect service
Harriet - College Park, GA
Friendly and great service!
Very good service
Tiffanee - College Park, GA
Great professional service
Teresa - College Park, GA
Timothy was very courteous and professional. Once the part arrived, the service was completed very timely. Thanks Timothy.
Good Service
Nina - College Park, GA
Tim H was very polite professional and knowledgeable. I wish that the service company had requested a photo of the issue. It might have helped eliminate a second trip to make the repair. Nevertheless Time represents the company well. I would use them again if I could request him to take care of the problem.
Timothy H.
DISHWASHER WHIRLPOOL WDF520PADM7 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' Arrived at the customer home the customer complaint is that the unit isnt washing the dishes. the unit had error cod 4-3 sump error reset board ran test on the unit sump activated."
Dennis J.
WASHER WHIRLPOOL WTW7000DC "inspected unit and customer complaint of unit not draining, unit has faulty pump, please order and rescheduel for 7/2*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WPW10581874 (pump-water)"
Timothy H.
WASHER WHIRLPOOL MVWX655DW1 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol. Arrived at the customer home and installed latch tested the unit no errors unit is working properly the customer paid by check the customer paid in full."
Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SMHW00 "installed housing, and both freezer rails, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
WASHER MAYTAG MVWB835DW1 "COMPLAINT OF UNIT NOT COMPLETING CYCLES, STARTED TEST MODE UNIT HAD FOLLOWING FAULT STORED: F7-E5 Shifter Failure FOUND SHIFTER HARNESS FAULURE, UNIT WILL NEED COMPLETE HARNESS AND GEARCASE/SLIDER CALLED AUTHO FOR DBL LABOR AUTHO. SPOKE TO TECH LIKE PER CONTRACT REQUEST. SPOKE TO KEVIN FOR DOC. ALSO RECOMENDED HARNESS AND GEARCASE REPLACEMENT, PLEASE ORDER PARTS AND RESCHEDULE FOR 6/19AUTHO # MQR2Z00XPL2WP FILE # 7728066127; ordrng 1 W11409746 (HARNESS) and 1 W10734521 (slider) and 1 W10811956 (drum assy)"
Timothy H.
N/A N/A TAWB600PQ0 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' Arrived at the customer home the customer complaint is that the unit isnt advance through the cycles the customer needs a new timer the timer isnt servicable Ref# 7728029957"
Dennis J.
DISHWASHER MAYTAG MDB4949SDM0 "replaced water valve found unit to need water line to tub, all drain line and posssible sump, please order and reschedule for 6/17*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; schdld next appmnt for 6/17 WED !"
Dennis J.
WASHER AMANA NTW4516FW1 "inspected unit and customer complaint of unit leaking, found bleach dispenser clogged up dumping into floor, cleared blockage, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SMHW00 "inspected unit and customer complaint of unit having large amounts of frost in freezer, and no ice production, as i walked upstairs to unit noticed door not shut, checked slides they are not auto closing and leaving door ajar, please order and reschedule for 6/15/20 earlier date if possible. *the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WPW10397636 (slide) and 1 WPW10397635 (slide) and 1 WPW10435577 (housing)"
Dennis J.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Installed new evaporator fan and control deiced evaporator rechecked unit all OK*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*
Timothy H.
REFRIGERATOR WHIRLPOOL KRFC704FSS02 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol. Arrived at the customer home the customer complaintis that the unit handle is loose and door is dented i replaced the door and handle unit is working properly"
Dennis J.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "inspected unit and customer complaint of unit not cooling, found evap fan inop, please order control box and fan, reschedule for 5/20*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W11353813 (CONTRL-BOX) and 1 WP2315539 (motor-evap)"
Timothy H.
WASHER WHIRLPOOL WFW9400SW02 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol, Arrived at the unit and installed bellow see pvr 7203643 payment was made in full with check."
Dennis J.
WASHER AMANA NTW4516FW3 "INSPECTED UNIT AND CUSTOMER COMPLAINT OF UNIT NOT DRAINING/COMPLETING CYCLES, FOUND PUMP CLOGGED, CLEARED BLOCKAGE, RECHECKED UNIT ALL OK*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
DRYER WHIRLPOOL MED7230HW0 "inspected unit and customer complaint of unit not starting, found motor pulley sheared off of shaft, cutting belt. please order motor and blower wheel reschedule for 5/14/20 (thrusday)**customer has only used dryr one time, has been without for almost 2 weeks***the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 4392067 (dryer repair kit)"
Dennis J.
WASHER WHIRLPOOL WFW7590FW0 "Inspected unit and customer complaint of unit locked. Found unit to have f9e1 fault, long drain, removed filter, found blockage, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N"
Timothy H.
WASHER-TOP LOAD WHIRLPOOL MVWB725BW0 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol. Arrived at the customer home the i took part out of box the part in the box was the wrong part ordering new part.; ordrng 1 WPW10591323 (ring-tub)"
Bryan T.
RANGE WHIRLPOOL WFG505M0BS3 "# wpyqd00npl1 Replaced control and tested. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Timothy H.
WASHER-TOP LOAD WHIRLPOOL MVWB725BW0 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol. Arrived at the customer home the i took part out of box the part in the box was the wrong part ordering new part.; ordrng 1 WPW10591323 (ring-tub)"
Bryan T.
RANGE WHIRLPOOL WFG505M0BS3 "# wpyqd00npl1 Replaced control and tested. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Dennis J.
WASHER WHIRLPOOL WTW5000DW1 "Installed new motor, cap and actuator, recalibrated unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N"
Dennis J.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Installed both freezer door slides both gears and Rod rechecked unit all okay*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N
Bryan T.
RANGE WHIRLPOOL n/a "Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol. Complaint of oven not heating up. Found control not sending power to ignitor. Left message with owner for receipt and or charges. Advised him to call 877 560 8485 Control is within 6 month psp and can be covered. ; ordrng 1 W11126814 (cntrl-elec)"
Timothy H.
WASHER-TOP LOAD WHIRLPOOL MVWB725BW0 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol. Arrived at the customer home the customer home the customer complaint is that the unit is giving the sd error code over suds i ran a clean cycle with affesh tablet and found the tub spining on the tub ring ordering part, same issue.; ordrng 1 WPW10591323 (ring-tub)"
Dennis J.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Defrosted door switch for freezer units light currently working the eyes to unit try to install freezer door gears and Rod unable to install gear on left side due to slide faulty please order both slides reschedule for 4/27*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N; ordrng 2 WPW10120018 (slide rail (frz))s
Dennis J.
DISHWASHER WHIRLPOOL WDT710PAYM6 Installed adjuster wheels and pivot tines rechecked unit all okay*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N
Dennis J.
WASHER-TOP LOAD WHIRLPOOL MVWB725BW0 "Installed new tub, rotor, and starter, rechecked unit all ok, parts under factory warranty (10 year parts only) collecting labor/trip only."
Timothy H.
OVEN MAYTAG WFG320M0BS3 "Called the customer the and asked the three Q1 NO Q2 NO Q3 NO, customer didnt sign due to covid-19 protocal -Arrived at the customer home the customer complaint is that the unit heats sometime and sometimes doesnt i found that there was a delay in temp reading unit got to 430 temp drops doesnt come back on the custromer needs new sensor and igntr.; ordrng 1 W11176454 (IGNTR-OVEN) and 1 WPW10181986 (sensor)"
Timothy H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Arrived at the unit the customer compalint is that the in ff compartment getting to cold i replaced diffuser the unit seem to be working properly i advised the customer that it will take 48hr for temp to aclimate.
Dennis J.
DRYER WHIRLPOOL CEM2745FQ0 "Inspected unit and customer complaint of unit starting with out money, found coin spring not making contact with coin slot, adjusted spring and changed amount. Rechecked unit all ok"
Timothy H.
RANGE WHIRLPOOL WFG550S0HZ1 "Arrived at the customer home the customer complaint is that the the oven wasnt getting warm enough, i calibrated the oven by 10 degress the unit is working properly."
Timothy H.
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Arrived at the customer home the customer complaint is that the unit isnt crushing ice i found broken couple and plastic warm air infiltration caused ice to form causing friction; ordrng 1 WPW10293212 (chute) and 1 WP2220458 (coupling) and 1 W11202789 (motor)
Derek B.
DRYER MAYTAG MEDC465HW0 "Customer complained the dryer was making a scratching sound. Dryer pulled out upon entering home. Found the roller wheel on the left side ball bearings bad. Replaced wheel and tested, working with no scratching. Could not get dryer back into hole, left out for customer to re install. In a very tight spot."
Timothy H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived at the customer home the customer coplaint is that the unit is freezing all the food thhe temp is set to the lowest setting reading at 32 degrees vent stuck open ordering part.; ordrng 1 W11317276 (diffuser)
Dennis J.
WASHER WHIRLPOOL MVWB765FW3 "Removed agitator, to remove thin clothing that was tangled under, rechecked unit all surfaces are very smooth. Unit checks all ok"
Timothy H.
WASHER MAYTAG MVWC565FW1 "Arrived at the customer home the customer complaint is that the unit isnt spinning out the cloths, the customer hot water was on the hot water is off, the unit is working properly."
Dennis J.
MICROWAVE KITCHENAID KOCE500ESS09 "Installed inner door for m/w, rechecked unit all ok"
Dennis J.
DRYER MAYTAG MEDC465HW0 "Inspected unit and customer complaint of unit loud during use, unable to recreate issue, customer to call back if problem returns."
Timothy H.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Arrived at the customer home the customer complaint is that the unit isnt filter isnt coming out the plastic groove does catch filter customer needs housing; ordrng 1 W11172791 (HOUSING)
Dennis J.
MICROWAVE KITCHENAID KOCE500ESS09 "Inspected unit and customer complaint of m/a not starting, unit has faulty door skin and possible left side switch assy, please order and reschedule for ; ordrng 1 W10687342 (door/mw) and 1 WPW10128850 (arm) and 1 Rivitgun (Rivet gun tool)"