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Local Reviews
for College Park, GA
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David - College Park, GA
It was a stuck light
The Best Customer Service I have EVER had!
Tina - College Park, GA
The tech was very friendly and courteous. He was also very knowledgeable and was willing to help in anyway he could.
Efficient services
Penny - College Park, GA
My repair was handled seamlessly. Tim was great. It was a bit expensive however.
Great Service
Joe - College Park, GA
Talisha
Talisha - College Park, GA
Outstanding Service!!!! Tim was friendly and professional and took his time considering the fact that Dennis didn’t write anything up so he did not know what all my service entailed, However it was a JOB WELL DONE!
Great service
Margaret - College Park, GA
Great
Excellent Service!
Jonathan - College Park, GA
I was very impressed with Dennis! He was very knowledgeable and provided superb customer service. He and Flamingo were very timely. My mom is 91 and we really rely on our washer and they both come through. Providing "Excellent Customer Service"
Technician
Cheryl - College Park, GA
Excellent Service
Great experience
Robert - College Park, GA
Couldn’t of been easier. On time, knowledgeable and explained everything in details.
Great service, kind spirit.
Alfred - College Park, GA
Crystal
Crystal - College Park, GA
Great service
Larry - College Park, GA
Great service
Larry - College Park, GA
Knowledgeable Technician with people skills
Service covered under warranty program
Eileen - College Park, GA
Karen
Karen - College Park, GA
Excellent service
Great Service
Felearia - College Park, GA
The techs came in and were really knowledgeable and efficient! They told me exactly what the problem was!
Second time’s the charm!
KC - College Park, GA
Washer purchased in 2013 needed the bearings to be replaced having replaced them one time already. Technician was friendly and got the job done in timely fashion. So glad to have a warranty with which repair was covered.
Excellent service
Mary - College Park, GA
Excellent work done. Very nice service man.
Marvin
Marvin - College Park, GA
Technician was great!!!!!!!!!
Refrigerator Ice Dispenser
Ervin - College Park, GA
Me Jones was kind and knew his craft very well.
Fester - College Park, GA
Great , Outstanding
great service
Lilli - College Park, GA
Thanks for recognizing the warranty.
Great service
Lawrence - College Park, GA
Great service
Pamela - College Park, GA
Very Good
Brenda - College Park, GA
Mr. Hall did awesome work and I am happy with this service.
great service
Donald l Wheat - College Park, GA
Perfect service
Harriet - College Park, GA
Friendly and great service!
Very good service
Tiffanee - College Park, GA
Dennis J.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 "Inspected unit and customer complaint of unit too cold in fresh food section, unit has faulty thermistor, please order harness, and reschedule for 9/15**customer did not sign due to COVID 19 protocol Q1 N Q2 N**; ordrng 1 WPW10224292 (harns-wire)"
Dennis J.
STOVE - ELEC JENN-AIR JGCP430ADP Installed all four knobs customer described issue found that griddle being used is starving flame for O2 causing it to flicker and try and re-ignite also found unit missing rubber feet on grates re-checked unit with other skillet works fine plenty of O2
David J.
DRYER MAYTAG MEDB765FW0 Customer complaint unit not staying closed Found strike not wide enough to keep door closed adjusted strike unit check all okay FCCthe Customer did not sign due to COVID-19 protocol
Timothy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no, Arrived at the customer home the customer complaint is that the unit isnt cooling i installed part unit is working properly."
Dennis J.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 "inspected unit and cusotmer complaint of unit not making ice, found dispenser door hanging open and ice tray damaged from ice build up, please order ice maker and reschedule 9/14 (exparts)customer would lke sooner servce*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W10873791 (icemaker) and 1 w11423781 (ice door)"
Timothy H.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no, Arrived at the unit, the unit was unpluged, i removed back cover frost pattern developed on evap, fan pulsed the customer needs fan motor.; ordrng 1 WP2315539 (motor-evap)"
Patrick D.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint: freezer light not turning on. Found switch iced up, preventing switch from opening. No significant ice buildup - gasket sealing properly. FC has a lot of food - advised customer re: allowing proper air flow. Repair complete. Q1: No, Q2: No. No customer signature due to COVID-19 protocol."
Dennis J.
REFRIGERATOR WHIRLPOOL WRT1L1TZYW00 "inspected unit and customer complaint of unit leaking in fresh food section, found unit to have faulty ice maker, customer declining est at this time.*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "inspected unit and customer complaint of unit not washing, unit is only purging circulation pump, never runs completely, please order control and sump assy, reschedule for 8/28*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W11085683 (pump&motor) and 1 W11305308 (cntrl-elec)"
Dennis J.
N/A N/A n/a "inspected unit and customer complaint of unit not cooling, found fresh food evap frozen over, and compressor very loud, unit will need repaired per service pointer evap cover replacement and control and compressor, please order and reschedule for 8/24*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W11131873 (cntrl-elec) and 1 W11025999 (compressor) and 1 W11167902 (cover-evap) and 1 W11333076 (control)"
Dennis J.
DRYER WHIRLPOOL n/a "inspected unit and customer complaint of unit not heating and long dry times, unit has open heater and thermal fuse, replaced thermal fuse kit and heater, home has 100% blocked duct work, MUST BE CLEANED ASAP **FIRE HAZZARD** unit checks all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; used 1 279816 (CUTOFF-TML), and 1 279838 (ELEMENT) from stock"
Dennis J.
DISHWASHER AMANA ADB1400AGW1 "Inspected unit and customer complaint of unit not drying, rinse aid dispenser was set to lowest setting, adjusted dispenser ran test mode units heater is working. Instructed customer to run hot water at sink before starting dishwasher for best results, unit checks all ok? please direct ship rinse sample to customer. **the customer did not sign due to COVID 19 protocol Q1 N Q2N**; ordrng 1 **DSW10839245Ds** (Wet agent)"
Dennis J.
N/A N/A n/a "inspected unit and customer complaint of freezer frosting over, found freezer door rails have failed, unit will need both rails and mounts, please order and reschedule for 8/27; ordrng 1 WPW10284681 (bracket) and 2 WPW10120018 (slide rail (frz))s and 1 WPW10284680 (bracket)"
Dennis J.
OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "installed new mag. cap and diode, rechecked unit all ok. please use autho# WRVR1RVNPL2 *the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
N/A N/A n/a Inspected unit and customers complained of icemaker not working found icemaker stalled midcycle unit will need icemaker replaced please order reschedule for 8/24; ordrng 1 WPW10300024 (icemaker)
Dennis J.
WASHER MAYTAG MVWC465HW2 "inspected unit and customer complaint of unit leaking, found homes plumbing blocked when unit drains, home drain backs up. unit checks ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
REFRIGERATOR JENN-AIR JCD2295KES "inspected unit and customer complaint of unit not cooling, found unit to have faulty compressor, please order and reschedule with customer when part arrives*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W10309990 (compressor)"
Dennis J.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "inspected unit and customer complaint of unit not dispensing water, and ice maker issues, ice maker is inop, right door switch is faulty not turning light on when door open. unit will need door switch, ice maker and bypass head. please order and reschedule for 8/14*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W10882923 (icemaker) and 1 W11395888 (bypass) and 1 W11396033 (switch)"
Dennis J.
OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "inspected unit and customer complaint of unit loud during operation, found unit to have faulty mag cap and diode, please order and reschedule for 8/17*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W11256462 (diode) and 1 W10850446 (capactr-mg) and 1 W10818686 (magnetron)"
David J.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Customer complaint unit not working Found loose connection and readjusted unit in whole unit check all okayFCCthe Customer did not sign due to COVID-19 protocol
Dennis J.
WASHER MAYTAG MVWC425BW1 "inspected unit and customer complaint of unit not spinning, found units pulley dropped, reinstalled pulley, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
WASHER WHIRLPOOL WTW4616FW2 "inspected unit and customers complaint of unit not spinning close out at end of cycle, started test mode, found hot water supply valve turned off, turned valve on, unit completed test mode with no issues checked fault codes, unit had F8 E1 long fill/ no fill, started unit on warm regular cycle, found cold water filter clogged, cleaned filter, rechecekd unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
RANGE AMANA AER6303MFS2 "inspected unit and customer complaint of unit giving F1E0 CONTROL FAULT, verified fault, replaced control, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
WASHER MAYTAG MVWB835DW1 "F5E2 (lid lock error) F6E3 ( cannot hear UI) F6E2 (cannot hear ACU) F2E1 ( stuck button). unit will need main control, UI and lid lock replaced. customer declined est at time*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
David J.
REFRIGERATOR MAYTAG MFW2055FRZ00 installed mullin rail unit check all okay the Customer did not sign due to COVID-19 protocol
David J.
DRYER WHIRLPOOL WED5100HC0 Customer complaint unit not turning on Found unit to have blown thermal fuse installed thermal fuse unit check all okay the Customer did not sign due to COVID-19 protocol
David J.
WASHER WHIRLPOOL WTW5100HC0 Customer complaint unit not spinning close Found low spin speed selected Tested unit on maunal test and recalibrated unit unit check all okay FCCthe Customer did not sign due to COVID-19 protocol
Timothy H.
DISHWASHER WHIRLPOOL WDF520PADM7 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no Arrived at the customer home the customer complaint is that the unit isnt circulating the water put the unit into diag 4-3 ordering control and sump.; ordrng 1 W11025157 (pump&motor) and 1 W10906426 (CNTRL-ELEC)"
David J.
REFRIGERATOR MAYTAG MFW2055FRZ00 Customer complaint mullin strip broken Found center of mullin stip is broken no longer mounting unit will need mullin the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10624450 (rail-mulln)
Dennis J.
DISHWASHER WHIRLPOOL WDF130PAHS1 "inspected unit and customer complaint of unit not draining, found garbage disposal knock out still in, removed knock out, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
DRYER WHIRLPOOL WED7000DW2 "inspected unit and customer complaint of unit loud during operation, found object between drum and felt, removed object, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
WASHER WHIRLPOOL WTW7000DW0 "installed new water pump, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Timothy H.
DISHWASHER WHIRLPOOL WDF520PADM7 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' Arrived at the customer home the customer complaint is that the unit isnt washing the dishes. the unit had error cod 4-3 sump error reset board ran test on the unit sump activated."
Dennis J.
WASHER WHIRLPOOL WTW7000DC "inspected unit and customer complaint of unit not draining, unit has faulty pump, please order and rescheduel for 7/2*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WPW10581874 (pump-water)"
Timothy H.
WASHER WHIRLPOOL MVWX655DW1 "customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' customer couldnt sign due to covid-19 protocol. Arrived at the customer home and installed latch tested the unit no errors unit is working properly the customer paid by check the customer paid in full."
Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SMHW00 "installed housing, and both freezer rails, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"
Dennis J.
WASHER MAYTAG MVWB835DW1 "COMPLAINT OF UNIT NOT COMPLETING CYCLES, STARTED TEST MODE UNIT HAD FOLLOWING FAULT STORED: F7-E5 Shifter Failure FOUND SHIFTER HARNESS FAULURE, UNIT WILL NEED COMPLETE HARNESS AND GEARCASE/SLIDER CALLED AUTHO FOR DBL LABOR AUTHO. SPOKE TO TECH LIKE PER CONTRACT REQUEST. SPOKE TO KEVIN FOR DOC. ALSO RECOMENDED HARNESS AND GEARCASE REPLACEMENT, PLEASE ORDER PARTS AND RESCHEDULE FOR 6/19AUTHO # MQR2Z00XPL2WP FILE # 7728066127; ordrng 1 W11409746 (HARNESS) and 1 W10734521 (slider) and 1 W10811956 (drum assy)"
Timothy H.
N/A N/A TAWB600PQ0 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no' Arrived at the customer home the customer complaint is that the unit isnt advance through the cycles the customer needs a new timer the timer isnt servicable Ref# 7728029957"
Dennis J.
DISHWASHER MAYTAG MDB4949SDM0 "replaced water valve found unit to need water line to tub, all drain line and posssible sump, please order and reschedule for 6/17*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; schdld next appmnt for 6/17 WED !"
Dennis J.
WASHER AMANA NTW4516FW1 "inspected unit and customer complaint of unit leaking, found bleach dispenser clogged up dumping into floor, cleared blockage, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"