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for Cape Coral, FL
Belle - Cape Coral, FL
Rafaelito was awesome. He went above the expected.
Harold - Cape Coral, FL
Rafaelito is the best..
Very knowledgeable and polite.
Floydette - Cape Coral, FL
Richard - Cape Coral, FL
Always Great Service
Dawn - Cape Coral, FL
Rafael has been our appliance technician for several years now and it is always a pleasure working with him. He is professional and courteous. He always makes sure to explain to us exactly what the issue is and how he can fix it. We always feel comfortable when we know he is on the job because we know the job will be done right!
Norm - Cape Coral, FL
Fixed the problem, great service
Great awesome service
Paul - Cape Coral, FL
Great Service Call Experience!!
Donald - Cape Coral, FL
Technician was on time, polite and resolved our problem. He made sure we knew to call if there was further problems
Sandra - Cape Coral, FL
Juan went out of his way to resolve my issue.
explained my refridgerator and how it works
Jan - Cape Coral, FL
good guy, answered my questions. Complained about my water/ice maker dripping, was disappointed that it wasn't fixed or adjusted. Lots of money I paid for the fridge
Cory - Cape Coral, FL
Prompt, efficient, effective
Thomas - Cape Coral, FL
Juan was on time and quickly diagnosed and fixed the problem!
Robert - Cape Coral, FL
David - Cape Coral, FL
Quick ‘n Easy
Mike - Cape Coral, FL
Rafael was professional and courteous. The problem was quickly resolved.
Judy - Cape Coral, FL
Technician arrived on time and quickly and professionally fixed our problem.
Great service employee.
Barnes - Cape Coral, FL
David did a great job. Was very conscience of keeping his work neat, cleaning up after himself, pleasant to talk to and explained what he was doing, made sure everything was working when he was done. We will ask for him again if we have problems with our appliances. Our issue was warranty.
Courteous, Professional, Proficient
Christine - Cape Coral, FL
Jason Gerdin did an exemplary job of a warranty repair to our dishwasher. He called with an expected time that he would arrive and asked if that would be convenient for us, and he showed up at the appointed time. His work was quick and efficient. He also explained each step of what he was doing. We are extremely pleased.
James - Cape Coral, FL
Danuta - Cape Coral, FL
Tom - Cape Coral, FL
Very satisfied with the service
Myrlton - Cape Coral, FL
Rafael is very professional and courteous.
Sara - Cape Coral, FL
We were very pleased with Ralph Palazzolo. He came prepared with the parts to fix my dishwasher and got it working in no time. He was very professional and knowledgeable. I will defiantly use him again in the future and recommend him to my friends and family.
Ralph - Cape Coral, FL
Yaima - Cape Coral, FL
Gabriela - Cape Coral, FL
Great service, Great prices, always in time, knowledgeable...
Prompt and efficient
Thomas - Cape Coral, FL
Service representative was on time ( a big plus in Florida) and promptly solved the problem.
Donna - Cape Coral, FL
Great service. Prompt and efficient. Came back promptly when part arrived.
WASHER MAYTAG MVWB865GW0 "inspected unit, found the units panel is dead, replaced it, unit is now back up and working"
REFRIGERATOR WHIRLPOOL WRS555SIHV01 "inspected unit, water is dispesning, customer stating the water comes out cold then warm, informed her the units holding tank will only hold about 2 cups of cold water before the tank is empty and then new water will come.. unit tested okay"
MICROWAVE WHIRLPOOL WMH31017HZ3 customer complaint is that the unt is not heating. i inspected the unit and found that the mag was runnig but not heating. i replaced all parts and unit checks out fine
WASHER WHIRLPOOL WED4815EW1 customer complaint is that the unit is not spinning. i found that the dryer had popped off of the pulley. i reinstalled it and all checks out fine
REFRIGERATOR FD WHIRLPOOL KFIS29BBWH02 "Inspected unit found eror code in the test 56 e2, motor lost position in the ice maker also found ice maker smelling like burned reported to safety department from whirlpool (teresa) she told me only the diagnostic is cover in this unit is customer responsability to pay for labor and part, ref#7726089565...... ice maker replaced and all unit tested ok; used 1 WPW10764668 (ICEMAKER) from stock"
WASHER MAYTAG MVWX655DW0 inspected the unit and found that the gearcase and the washplate is stripped.; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
DRYER MAYTAG MEDX655DW1 "Inspected unit found open fuse instruct to the customer to clean the vent...; used 1 WP3392519 (FUSE, THERMAL) from stock"
DISHWASHER WHIRLPOOL WDF520PADM7 Inspected unit repaired drain pump found white conector wasn't making contact with the pump..all unit tested ok
REFRIGERATOR KITCHENAID KRMF706ESS01 unit needs a new defrost drain tubing; ordrng 1 W11084807 (extension)
REFRIGERATOR WHIRLPOOL GI6SDRXXQ06 Inspected unit found freezer door not closing all theway found left side not closing repaired and all unit tested ok
WASHER MAYTAG MHW6000XW2 customer compliant is that the unit is not woring. i inspected the unit and found that ther was a communication error from the mcu to the ccu board. found that the mcu board was shorted not allowing to power up the motor. i replaced the mcu board tested the unit and everything check sout fine
REFRIGERATOR KITCHENAID KSF26C6XYY03 "inspected unit, found the unit has a SS leak, unit will need SS work done to it, all parts and labor are covered; ordrng 1 WPW10466675 (compressor) and 1 WPW10143759 (dryer) and 1 WP2188822 (evaporator) and 1 WPW10643261 (evaporator)"
LAUNDRY MAYTAG n/a customer complaint is that the unt is not powering on. i found that the control board is getting 120 but not powering up. there also 2 error codes for the latch not operatiog properly; ordrng 1 W11307244 (latch) and 1 W11116592 (control)
MICROWAVE KITCHENAID KOCE500ESS01 Inspected unit replaced all glass door with the panell and all unit is fine... all unit tested ok. parts and labor cover KMFSU00APL1
DRYER WHIRLPOOL WED4850HW0 "inspected unit, found the outlet prongs are going out, its not making a good connection to complete the 240VAC circut, they have someone come out to replace it"
COOKTOP WHIRLPOOL WGE745C0FS00 installed parts tested the unti and everything checks out fine
REFRIGERATOR KITCHENAID KRMF706ESS01 installed the main board tested the unit and everythig checks out fine
REFRIGERATOR KITCHENAID KRMF706ESS01 inspected the unti and found that the plate inside the ice bucket is allow air in causing condensation to build and leak from under the door.; ordrng 1 WPW10499015 (fill tube) and 1 W11347435 (plate) and 1 WPW10347114 (coupling) and 1 W10822606 (augor)
WASHER MAYTAG MVWX655DW1 "inspected unit, found the units basket hub is stripped out, transmission is rusted and the customer before coming out broke off the washplate, so the unit would have need a new basket,washplate and gearcase.. customer is declining repair and will buy a new one"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 customer complaint is that the unit is making noise. i found that the suction lin of the compressor was vibration on the compressor. i pulled it a little away from the compressor and all checks out fine
RANGE WHIRLPOOL WGE745C0FS01 customer complaint is that the unit is cooking unevenly. back in june of this year the main board was replaced the customer stated that it the issue gotten better but still has issues with it. i spoke to techline. there are no error codes and it did pass through the diagnostic. i recalibrated the temp on the unit.
FRIDGE WHIRLPOOL n/a customer complaint is that the fresh food freezing on the left side. i advised the customer that per techline they advised to stack up shelves to allow the air flow. the unit is cooling fine it was 38 degrees
WASHER MAYTAG MVWB725BW "Inspected unit replaced this time tthe lock and the main control unit is working fine all unit tested ok. last time a replaced major parts in the unit like the tub basket stator, rotor and ll unit today is working fine.. adional labor is MMGHA00XL2"
ICEMAKER WHIRLPOOL n/a "inspected unit, found the units diffuser and resivour need to be replaced; ordrng 1 W10814173 (diffuser) and 1 WPW10366790 (reservoir)"
WASHER MAYTAG MVWC555DW0 "inspected unit, found the units basket hub is stripped out and the transmission is rusted out, unit would have need a new washplate,basket and gearcase, customer is going to opt out and get a new unit"
REFRIGERATOR WHIRLPOOL ED5LVAXWQ02 installed the evap motor tested the unt and everything checks out fine
WASHER WHIRLPOOL MVWB765FW0 sr 7726072909 customer complaint is that unit is not rinsing properly. i inpected unit and there were no error codes. i spoke to techline and they advised customer to use the bedding and the extra rinse to help out with rinse cycle.
DRYER MAYTAG MEDB835DW3 Inspected adjusted blower fan motor also instruct to the the customer she has AF error code air flow she needs to clean the vent
REFRIGERATOR AMANA ASI2575GRW "inspected unit, found the units cover was making the noise, used corks tape behind the cover with the screws and unit tested okay"
WASHER MAYTAG MHW6000XW2 inspected the unit and found that the will not work properly. theres an f6e1 error code. the mcu board is shorted; ordrng 1 WPW10374126 (mcu board)
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Inspected unit instruct to the customer is not extra shellf in the top of the refigerator door also readjusted door hinges all unit tested and working fine.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Inspected unit replaced shaft , ice maker and water valve all unit tested ok"
M/W OTR WHIRLPOOL n/a installed baodr because display was working properly and also the cooling fan was not running when the microwave was on
DISHWASHER WHIRLPOOL GU2275XTVB02 "installed new aduster, RW agreeded to waive the labor as the customer went thru 3 other repairs and this one took me under 30 seconds to fix"
WASHER WHIRLPOOL MHW6000XG2 customer complaint is that the unit is not working properly. i found that there was 3 error code. 1 for comunication. the mcu board is shorted.; ordrng 1 WPW10374126 (mcu)
REFRIGERATOR WHIRLPOOL ED5LVAXWQ02 customer complaint is that the unit is not cooling. i found that the evap fan motor is getting power but is not running.; ordrng 1 4389144 (motor)
MICROWAVE OTR WHIRLPOOL WML55011HS2 installed the control board tested the unti and everyhting checks out fine
DISHWASHER WHIRLPOOL WDT750SAHZ customer complaint is that the unit is not filling up. i found that there was a piece of plastic that got caught under the float switch. tested the unit and everything checks out fine.
OVEN - GAS WHIRLPOOL WGE745C0FS01 customer complaint is that the unit is cooking unevenly. i did verify and found that the unit is leveled. the only thing i did was recalibrated the range tested the unit and everything checks out fine
DISHWASHER KITCHENAID KDTE334DSS customer complaint is that the unit is not running. i found that there an error code for f4e4. needs the motor.; ordrng 1 WPW10455261 (motor)