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for Cape Coral, FL
Rudolph - Cape Coral, FL
Wilson K - Cape Coral, FL
New fridge/freezer had turned into an oven, ruined 25 lbs bison and made a pool of blood around the freezer while I was on a fishing trip. I was mad and Chris came is and expedited my issue with whirlpool, taking 90% of the workload off my plate. When I called whirlpool to follow up, they even commented how much of a favor Chris had done for me. Will not be calling anyone else but Chris.
very professional in his work to isolate the problem
Rocco - Cape Coral, FL
Rafael ran the diagnostics check on the system to isolate the problem - explained the cause of the problem, ordered the new part for the unit and explained the cost and fees related to repairing the unit.
Ronald - Cape Coral, FL
Serviceman was prompt, courteous and capable.
Very good service
Martha - Cape Coral, FL
Carole - Cape Coral, FL
Very good experience, he was pleasant, and efficient
Brenda - Cape Coral, FL
On time, professional appearance, showed me courtesy and was knowledge. Worked through the safety issue and with manufacturer. I couldn’t be more pleased.
Excellent professional service
Robert - Cape Coral, FL
Technician was professional and knowledgeable. He was reliable to schedule.
George - Cape Coral, FL
RAFAELITO WAS GREAT VERY KNOWLEDGEABLE OF ALL THINGS AND VERY PROFESSIONAL AND RESPECTABLE MR CILIANO
Great Service, Technician solved the problem within no time
Rita - Cape Coral, FL
great, thank you very much!!
Ronnie - Cape Coral, FL
Kirsten - Cape Coral, FL
My Technician was super nice but neither of my appliances are working correctly! My dishwasher doesn’t dry and my stove hood fan barely works. I spoke with Whirlpool and they told me that this was unacceptable. The Technician told us that we just have cheap appliances and if we wanted better we should purchase higher end appliances. That being said, he was not rude about what he said we appreciate his opinion. These appliances are brand new and should not have issues even if they are builders grade? I have not done a google review yet as I would like to resolve this.
D - Cape Coral, FL
good job - showed on time - clean, nice and works quickly
Ion - Cape Coral, FL
Great work. We have had them before and they have taken care of the issue. Always does a great job of explaining.
Great service Amazing Costumers care
Ines - Cape Coral, FL
Very professional fast services Just another HAPPY costumers
"Washington - Cape Coral, FL
Jean - Cape Coral, FL
Solve the problem
John - Cape Coral, FL
The tech. found the problem, ordered the parts. The next tech. fixed the problem!
Janet - Cape Coral, FL
Repair man was awesome
Jim - Cape Coral, FL
Tom - Cape Coral, FL
Patricia - Cape Coral, FL
He was most helpful. Also was very personable.
Patricia - Cape Coral, FL
Efficient, quick and satisfactory service provided.
Prompt - called and came early
D - Cape Coral, FL
Kenneth - Cape Coral, FL
Mario - Cape Coral, FL
Great and timely service
Santiago - Cape Coral, FL
Robert - Cape Coral, FL
One month ago we called for repair of a leaky ice maker. 3 visits later we have an ice maker that doesn’t work at all, and in fact, a refrigerator that doesn’t work at all. We are currently waiting 5 more days for the technician to come for the forth time, while all of our food is being ruined. I’m not feeling good about out the Flamingo experience.
WASHER WHIRLPOOL WTW5000DW1 installed the control board because the control was getting 120 but not turning on. but after the board was replaced i ran diagnostic and found that there are more issue as far as the basket and gearcase; ordrng 1 W11035751 (gearcase) and 1 W10752283 (washplate) and 1 W10752719 (basket)
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "inspected unit, found the fridge was a bit noisey. put cork tape around the compressor joints, noise has gone away and informed customer new style fridges are normal to have noise like this.. unit tested okay"
RANGE WHIRLPOOL WFE505W0HS1 Installed new terminal block. Unit tested ok
WASHER WHIRLPOOL WFW5620HW0 customer complaint is that the washer will not go into the spin. i ran the unit through diadgnostic and there was 1 error code for off balnace. i ran an automatic cyle and everything checks out fine/ i advsed the customer that if washing a quilt to was 2 of them to balance out the load
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replaced locked rotor compressor. Evacuate and recharged S/S.
RANGE MAYTAG MER8875WS installed the board but found that the board is missing a relay on. im re orderign the part.; ordrng 1 WPW10157249 (board)
RANGE WHIRLPOOL WFE515S0EW1 "new panel is bent, will order 2 because i cant sepratrate the parts on the ticket; ordrng 2 WPW10575396 (panel-side)s"
REFRIGERATOR WHIRLPOOL KRMF706ESS installed the bushing and the washer. also customer notice that there was a small dent on the right hand corner from when it was installed 2 weeks ago; ordrng 1 W10815678 (door)
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "inspected unit, found the units harness was not sitting right where it plugs into, tried pushing in more and it wouldnt budge, replaced icemaker and unit tested okay; used 1 W10873791 (ICEMAKER) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 customer is that the freezer is frost in the right side. i found that the gasket was not sealing. i sealed the liner to the cabinet and also remolded the gasket; used 1 W10841140 (SILICONE) from stock
DRYER MAYTAG n/a "customer compalint is that the unit is not heating up properly. i found that the cycling fuse was not cycling properly; used 1 279816 (CUTOFF, THERMAL) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Inspected unit, it was in cooling off setting. Reset unit back to cooling on. Unit tested ok."
WASHER-TOP LOAD MAYTAG MVWX655DW1 "inspetced unit, found the units cam came undone and no locktight was seen on the nut, put some on and put everything back together, the hinge or lid is broken as well and wont allow the unit to latch without pressure on the right side, will need to replace hinges and lid; ordrng 1 W11117421 (lid) and 1 W10270398 (hinge) and 1 W10270399 (hinge)"
WASHER MAYTAG MVWX655DW2 installed the water valve tested the and recalibrated th washer and everything checks out fine
REFRIGERATOR WHIRLPOOL WRS571CIDW00 inspected the uit and found that the damper is making a rattling noise when opening and closing. i did speak to whirlpool aig about the issue and they advised me replaced the diffusser once again. installed the part and everyhting checks out fine
REFRIGERATOR WHIRLPOOL WRS311SDHM00 customer complaint is that the top shelf was freezing the water jug. i took a temp reading and in the fresh food was 37 degrees. i did advised the customer that the top 2 shelves can freeze dairy products or anything that on those shelves
REFRIGERATOR WHIRLPOOL ASI2575GRS02 installed the freeze door because there was a dent upon delivery. everything checks out fine
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 complaint is that the water line has an issue. i had the unit plugged in it cooling fine. the water line looks fine but i wasnt able to test it due to lowes not having a water connection for the fridge line.
SXS 22'' WHIRLPOOL WRS321SDHV01 need to reshedule for monday. needs seal system work; schdld next appmnt for 8/16 FRI !
DRYER WHIRLPOOL WED4815EW1 inspected the unit and found that the back of the dryer was dent and it was not allowing the drum to turmn. i replaced the back panel and now the unit is turning properly
REFRIGERATOR KITCHENAID KRMF706ESS01 "Inspecting unit found units ice maker isnt working , ran diag found error for ice maker E2 motor lost position also found units FZ is frosted and will need adaptor and also FZ torn apart to check pads position on FZ evap ,; ordrng 1 W11226501 (Heater) and 1 W10864519 (Adapter)"
WASHER MAYTAG MVWX655DW1 ran the washer through disgnostic and found that there was 2 error codes for a motor fault and also a main control board fault. after recalibrating i still had the control fault. ordering board; ordrng 1 W11116592 (board)
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Installed new ice maker unit testing ok
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "Inspecting unit foiund units led lights arent working and dispensor motor is bad , replaced parts unit testing ok"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new parts unit testing ok
REFRIGERATOR WHIRLPOOL WRS321SDHW00 Inspected unit found compressor relay missing and wires cut with wire nuts on them(see pictures)Called P/Team spoke with Karen 7725602779 we can not service this unit.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Inspected unit found icemaker water supply line fozen. Defrosted line out. Icemaker tested ok. Adviced customer to wait 24h for ice.
RANGE WHIRLPOOL WFE505W0HS1 Inspected unit found terminal block shorted out. It needs to be repaced; schdld next appmnt for 8/15 THU !
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 inspected the unit and found that the ice and the icemaker both are not working. i found that the switch on the left switch was not working properly needs 2 switches for the fresh food section.; ordrng 2 W10847849 (switches)s
REFRIGERATOR WHIRLPOOL WRS315SNHW01 complaint is that the unit is not cooling. i inspected the unit and found that the board inside is not lighting up. there 120 goiung into the board o the black and white on the 14 pin connector. i replaced the control assebly tested the unit and everythig si up and running
DISHWASHER WHIRLPOOL WDT970SAHZ0 customer complaint is that the unit is not working. i found that the float switch was out of postion. i had to snap it back in place. tested the unit and everything checks out fine
REFRIGERATOR WHIRLPOOL WRX735SDBM "installed new damper control, unit tested okay"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "inspected unit, found the units board has gone out and will need to be replaced; ordrng 1 WPW10503278 (refer elect cont brd)"
REFRIGERATOR WHIRLPOOL WRS555SIHW installed the new door cycled the unit and everything checks out fine
RANGE WHIRLPOOL WFE510S0AS0 "inspected unit, found the switch was burnt out, replaced it and unit tested okay"
WASHER WHIRLPOOL WTW5000DW0 customer complaint is that the unit is not spinning. i found that the cam on the washer had gotten losse not engaging properly. i reinstalled the can and tighten the bolt down. unit is good to go
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 inspected the unit and found that the switch on left door is not working properly the contact in the switch is open when it should be closed.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 inspected the unit and found that the switch needs to be replaced with the rocker switch.; ordrng 1 W10847849 (switch)
WASHER WHIRLPOOL WTW7500GC3 customer complaint is that the unit will not spin. i inspected and also ran diagnostic and there was 1 error for an off balance load. i advised the customer to use the bedding when doing bedding or a larger load to get the most water with also the fastest level of spin. after recalibrated the unit all checks out fine and good to go.
RANGE WHIRLPOOL WFE515S0EW1 "installed new parts, still the same thing, going t replace the recivers and panels; ordrng 2 W10647259 (hinge-recv)s and 2 WPW10575396 (panel-side)s"