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for Cape Coral, FL
Rosemarie - Cape Coral, FL
Best service guy I've had in 30yrs
Carl - Cape Coral, FL
Myrlton - Cape Coral, FL
Rafael is really professional and is willing to explain and show that he really cares about his work and customers.
Penelope - Cape Coral, FL
Our tech was excellent and very professional
Roberta - Cape Coral, FL
Rafael was very polite and extremely professional and knowledgeable. Your company truly has a gem!
Al - Cape Coral, FL
Great Service Rafaelito was awesome.
Inez - Cape Coral, FL
Rafael was outstanding with time and service...Thank you!😊
Carolina - Cape Coral, FL
Lois - Cape Coral, FL
Rafaelito called before he arrived, which was within the time I was given for his arrival.
Jan Rollins - Cape Coral, FL
Raphael was very professional & extremely nice
best service man we had/
Judy - Cape Coral, FL
very Happy with the Service person (Man) "Since we have had several different Service People This last one was the BEST.
George - Cape Coral, FL
Dean - Cape Coral, FL
Fast, efficient, friendly service. Thank you!
Rafael - Cape Coral, FL
Marybeth - Cape Coral, FL
He was really friendly, fixed the problem. Over all a really nice guy and good service!
Elizabeth - Cape Coral, FL
Thank you Flamingo for the great service. Rafaelito Palazzolo was very knowledgeable and so nice. He repaired my washer for me. I had many questions and he wasn't bothered by me asking the list long questions I had. The 1st guy Justin Gerdin was great too. I will definitely be referring Flamingo to my friends. Both guys were very honest and respectful. A+.
Richard - Cape Coral, FL
Very nice man, ordered a part will return on 12-3 to install the part.
Iris - Cape Coral, FL
The repairman was outstanding and very knowledgeable
Kelly - Cape Coral, FL
Don - Cape Coral, FL
vibration in fridge
Kelly - Cape Coral, FL
Not only was the service technician efficient and so helpful, he arrived early and explained everything he was doing!
Judith - Cape Coral, FL
Lori - Cape Coral, FL
What an amazing young man! So very nice and knowledgeable!
Fix on new appliance
Lisa - Cape Coral, FL
Very knowledgeable guy. My husband was impressed with his service and friendliness.
Teresa - Cape Coral, FL
Rafael is an excellent technician, we’ve used him before, he’s an expert on diagnosing the problem and fixing it promptly!
Kim - Cape Coral, FL
Ronald - Cape Coral, FL
Leland - Cape Coral, FL
WASHER MAYTAG MVWB765FW3 customer comlaint is that the unt is not filling up properly. i found that te cold water soleniod is not opening; ordrng 1 W11165546 (valve)
WASHER WHIRLPOOL WTW4816FW2 Installed new inner basket unit test ok
MICROWAVE KITCHENAID KOCE500ESS08 "Inspecting unit found units MW door isnt closing all the way causing unit to give an open close door error , adjusted door alittle to help it close better and showed Customer unit test ok"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 installed the freezer light tested the unit and all checks out fine
FREEZER WHIRLPOOL MFI2570FEZ07 sr 7726846961 spoke to tecline because the customer is having condensation issues. i sealed both liner to cabinet on fresh food and freezer. also changed the setting on 34 for the mullion heater to 02. techline advised me that the customer will get a call within 3 buisness days
REFRIGERATOR WHIRLPOOL WRS322FDAW04 sr 7726858486 customer complaint is that ther condensation and it rusting on the mullion heater exchange on the center divider of the fridge. i called techline because i unplugged the condenser fan motor for 10 minutes and only half of the mullion is heating up. the upper half is defective. the unit is unrepairable and everything was docemented through whirlpool techline.
DISHWASHER KITCHENAID KDTE234GPS0 instaled both parts tested the unit and all checks out fine
DISHWASHER KITCHENAID KDFE104DSS customer complaint is that the unit is leaking from the right hand corner. i also found that the gasket was out of place on the right side. i was able to repostion and reinstalled the gasket present. ran the unit through diagnostic and everything checks out fine.
DRYER MAYTAG MEDB766FW0 "customer comlaint is that the unit is not drying. i inspected the unit and found the the cut off fuse was open. iu replaced the fuse tested the unit and all checks out fine.; used 1 279816 (CUTOFF, THERMAL) from stock"
FREEZER WHIRLPOOL MFF2055FRZ customer complaint is that the unit is frosting up in the freezer. i found that the gasket was not sealing on the left upper coner. i remolded the gasket tested the unit and everything checks out fine.
DISHWASHER WHIRLPOOL WDF330PAHW2 Inspected unit found not power coming to the unit power cord wasn't making good contact with the oultet instruct to the customer to replaced the outlet
REFRIGERATOR WHIRLPOOL KRMF706ESS installed the door tested the unit and all checks out fine
COOKTOP WHIRLPOOL WGE745C0FS00 "Inspecting unit found units RF burner is bad ,; ordrng 1 W10823729 (Element)"
MICROWAVE KITCHENAID KMBS104ESS02 customer complaint is that the unit is not working propely. i found that the cancel and the start will start; ordrng 1 W10696354 (control panel)
INDUCTION COOKTO JENN-AIR JIC4536XB00 "USE AUTHO# JO74500AL2 Unistalled cooktop and replaced failed RH module. Cooktop is not supported by brackets. Customer needs to have cooktop installed properly, Jenn-Air is shipping installation brackets to customer."
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Inspected unit unit needs seal system , work customer tried to exchange the unit by lowes and they refused to replaced, customer decide to process with the repair needs compresor and evaporator..; ordrng 1 W11209866 (compresor) and 1 WPW10313899 (evaporator)"
WASHER WHIRLPOOL MVWC565FW0 customer complaint is that the unit stopped in the rinse cycle. i found that the drain pump was not working. i replaced the drain pump tested the unit and evertything checks out fine.; used 1 W10876600 (PUMP-WATER) from stock
WASHER MAYTAG MVWX655DW1 Inspected unit found couple wire broked and aldo needs new capacitor; ordrng 1 W11095106 (harness) and 1 W11395618 (capacitator)
WASHER WHIRLPOOL WFW75HEFW customer complaint is that the unit is not draining. i found that the drain pump is making a grinding noise.; ordrng 1 WPW10605427 (drain pump)
ICE MAKER MAYTAG MZD2766GEW "customer complaint is that the unit is not making ice. i inspected the unit and found that the water valve is not closing all the way , causing the unit to freeze the fill tube.; ordrng 1 61005626 (valve 51.98)"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 sr 7726844295 spoke to techline about issue with freezering in the freezer section. the fan blade kit was replaced. there is gapping in the bottom mullion that is seperating. whirlpool will be contacting the customer within the next few buisness days for a solution.
FREEZER KITCHENAID KRMF706EBS01 installed both freezer bracket and the bin. also sealed th right pantry drawer because there was condensation in the fresh food.
DISHWASHER WHIRLPOOL WDT750SAHZ0 instected unit needs diswahser kit rack; ordrng 1 W10712395 (kit diswaher)
DRYER WHIRLPOOL WED5620HW1 "Inspecting unit Customer advised me units taking alittle to long to dry , ran diag no error codes , ran unit on normal timed dry and unit is heating to about 210 internal temp and dropping to about 100-110 internal temp , units vents right out the side of the house , unit cycling and testing ok"
REFRIGERATOR WHIRLPOOL WRX735SDHZ customer complaint is that the unit is giving cubes and crushed at the same time . i found that the bail arm was out of potion not allowing the unit to dispense ice properly. unit is now working fine
REFRIGERATOR WHIRLPOOL WRB322DMBM00 installed damper tested the unit and all checks out fine
MICROWAVE MAYTAG MMV1174FB0 installed the microwave door tested the unt and all checks out fine
OVEN WHIRLPOOL WFE515S0EB1 "Inspecting unit Customer advised me units not heating correctly tested unit at 350 unit averaged at 357 per test , factory caibation set to 0 , unit test ok"
N/A N/A MDB8959SFZ4 installed both side rails tested teh unti and all checks out fine
DISHWASHER WHIRLPOOL WDF130PAHS0 Inspected unit instruct to the customer about the drying cycle also instruct to replaced the detergent with rinse and better drying also instruct to run the hot water before turn the unit on
WASHER WHIRLPOOL WTW4800XQ4 "Inspected unit fond ring balance stock with the cabinet , Instruct to the customer if this happend again needs support and ring balance"
REFRIGERATOR KITCHENAID KRFC300ESS03 installed the damper tested tthe unit and all checks out fine
DRYER MAYTAG MEDX655DW1 Inspected unit replaCED REPAIR DRYER KIT AND ALL UNIT TESTED OK
WASHER WHIRLPOOL WFW5620HW0 "Inspected unit cheked all unit i put unit in the test mode twice not error codes detect also put unit in the spin cycle not noise detected also readjusted drain hose in the back, and all unit tested ok."
WASHER-TOP LOAD WHIRLPOOL MVWB765FC installed all parts tested the unit and all checks out fine
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 customer complaint is that the unit was making a vibration noise. i found that the condenser coil was vibrating off of the floor. i adjusted the legs of the cabinet and everything checks out fine
REFRIGERATOR WHIRLPOOL WRX988SIBM0 per customer he has lowes extendy warranty. customer called front of me to lowes to create and other call with the right dispatch # CALL CANCELLED
REFRIGERATOR WHIRLPOOL WRX988SIBM0 "Inspected unit came to the house and found refigerator complete off, only lights was working, i did couple test in the display and reboot the main control everithing start working fine again, Instruct to the customer this is the first step we have to do to repair rebbot the main, per customer this is the second time unit turn off by self and never was turning back on, also reported to whirlpool tech line."
RESIDENTIAL REFR WHIRLPOOL WRX735SDHZ customer complaint is that the unit is not cooling i found that thermister was defective. i replaced with another thermister adn everything checks out fine
RANGE MAYTAG MER8700DS1 customer complaint is that thebake element is not working. i inspected the unit and found that the bake was shorted. also the board is not providing voltage to the back.; ordrng 1 WPW10655843 (control board)