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for Cape Coral, FL
David - Cape Coral, FL
Patricia - Cape Coral, FL
Shawn - Cape Coral, FL
Service tech showed up early and solved the problem effectively
Jacki - Cape Coral, FL
Amanda - Cape Coral, FL
Tech did a great job with the repair. Came within the window of time I was given and educated me about the repair.
Oscar - Cape Coral, FL
Robert - Cape Coral, FL
Douglas - Cape Coral, FL
Jason was extremely knowledgeable. Answered all my questions. Cleaned up behind himself. Very courteous. You have a good employee. Thank you.
Terri - Cape Coral, FL
Warranty service call
Nancy - Cape Coral, FL
Abdon - Cape Coral, FL
Cesar - Cape Coral, FL
Gregory - Cape Coral, FL
Outstanding service, prompt, courteous, knowledgable service man! Rafaelito could not have been any better. 10 Stars out of 10 Stars!!
Robin - Cape Coral, FL
Came when they said, called to confirm.
Nancy - Cape Coral, FL
Couldn’t be better
James - Cape Coral, FL
Marlene - Cape Coral, FL
Migel was our service person and he explained everything very clearly and could not have been nicer.
Excellent service / Under Warranty
Alfred - Cape Coral, FL
Rafa is knowledgeable, Courteous, and works fast. A asset to your business.
Prompt, courteous, helpful!
Peter - Cape Coral, FL
'Purdy' was very professional and helpful. He gave me some additional advice on maintenance tips for not just the dishwasher he repaired but also some other appliances. He went above and beyond in customer service
Judie - Cape Coral, FL
Our tech, Manny, was great. On time and came prepared to fix the dishwasher problem. But after he left we discovered the disposal had no power and we couldn't figure it out but knew the dishwasher and disposal plugged into the same outlet. So we tried to call Manny on his cell but his voice mail box was full. So we called the office and they said they would get a message to Manny to call us. Manny never called us. In the meantime we solved the problem. So I tried to call the office back to tell them we no longer needed Manny to call, but the office does not take messages after hours. So the next day I called the office and all the girl said was that we did not have an appointment to cancel. It was obvious there was no record on our account that I called the previous day about the problem. I would suggest the office needs to better document customer calls on the account records and follow through on complete customer satisfaction.
Joseph - Cape Coral, FL
Joe - Cape Coral, FL
Professional and courteous service
Ursula - Cape Coral, FL
Raphael our tech was most courteous, knowledgeable and couldn’t be nicer. I asked him to explain something to me about how to operate something about the stove and knew had no problems taking a minute to explain the functionality of it which I truly appreciated.
James - Cape Coral, FL
Friendly and great service, knew what he was doing, he made sure everything was working and I was satisfied with the work before leaving ⭐️⭐️⭐️⭐️⭐️
Sarai - Cape Coral, FL
Prompt & Professional
Esther - Cape Coral, FL
Rafael is the service provider for my washer/dryer combo. He is kind, and very professional. He calls to make sure we're home, adjusts w/in the time frame if needed, gets in, does the job quickly and well and even offers tips as to maintenance. He's a great asset to your company.
Tech was very knowledgeable
Phillip - Cape Coral, FL
Part was not on truck had too come back
Linda - Cape Coral, FL
Very helpful knowledgeable service
WASHER WHIRLPOOL WTW4855HW1 customer complaint is that the unit is making too much noise and is noisy. i ran the unit through diagnostic and there are no error codes. i advised the customer is working is as design
DISHWASHER WHIRLPOOL WDF520PADM7 customer complaint is that the unt is leaking water. i inspected the unit and found that the unit was leaking from the gasket on the vent in the upper left hand corner. the gasket was not bad so what i did was sealed the gasket area with permagum to get it a better seal.
WASHER WHIRLPOOL WFW92HEFW inspected the unit and found that the latch is bad the unit is clicking in and out.; ordrng 1 WPW10443885 (latch)
DISHWASHER MAYTAG MDB4709PAM4 inspected the unit and found that the latch is not closing. needs latch; ordrng 1 WPW10653840 (latch)
DISHWASHER WHIRLPOOL WDT970SAHV0 installed both control board and the touchapd and everything checks out fine
MICROWAVE MAYTAG MMV4206FZ3 MIZGVIZEPL1 customer complaint is that the unit will not latch. i found that the switches was broken. i replaced switches and everything checks out fine; used 1 W10872453 (WIRE HARNESS) from stock
WASHER WHIRLPOOL WFW9400SW02 inspected the unit and found that there was an error code for f 31. when i inspected the mcu board i found debris on the board. needs mcu; ordrng 1 WP8183196 (WP8183196 mcu)
REFRIGERATOR WHIRLPOOL WRX988SIBM03 installed light module in the freezer tested the unit and everything checks out fine
ELEC SLIDE-IN KITCHENAID n/a customer complaint is that there a crack in the unit on the glass top. it is a thermal crack on the right front burner; ordrng 1 W10285077 (cooktop)
DRYER WHIRLPOOL MEDC465HW0 replaced the timer tested the unti and everything checks out fine
WASHER AMANA NTW4516FW2 inspected the unit and found that there was 2 error code for the lid lock. i found that the lid lock in clickin in and out needs new latch; ordrng 1 W11307244 (latch)
COOKTOP KITCHENAID KECD807XSS01 "inspected unit. found the units switches are okay after installing them, found a short in the wiring harness, customer declined repair at this time and will buy a new one"
DRYER WHIRLPOOL WED4815EW1 "inspected the unit and found that the thermal fuse was open. i replaced the fuse thested the unit and everything checks out fine; used 1 WP3392519 (FUSE, THERMAL) from stock"
REFRIGERATOR FD KITCHENAID KRMF706ESS00 "customer complaint is that the unit is lights in the fresh food were coming on. i found that the pantry ui was shorted because there was water in the door which was leaking from the augor vent hole. unit will need pantry board , also the door because wires are corooded. also the inside of the fresh food door will need to be sealed completely where the augor is to prevent any moisture from getting in and leaking out the bottom WPW10769076 pantry board W10815669 pantry door 2 x's the labor please; saved tckt , states that autho needed"
REFRIGERATOR WHIRLPOOL WRT111SFAB00 needs defrost timer; ordrng 1 WP2162045 (timer)
REFRIGERATOR KITCHENAID KRMF706ESS installed new evap motor and UI// unit tested okay
DISHWASHER WHIRLPOOL WDF770SAFZ0 customer complaint is that the unit wasnt working properly. i ran the unt through diagnostic and there was 1 error code for a f6e4 for a float switch. whgen i arrived the float switch was fine. the dishwasher completed through a diagnostic perfectly fine. at this time theres nothing we can do because its working. i advised the customer to call if any issue.
REFRIGERATOR FD WHIRLPOOL WRF989SDAW00 inspected the gasket and found that the bottom was ripped causing the unit to frost up. i replcaed the gasket tested the unit and everything checks out fine
FREEZER WHIRLPOOL WRS588FIHV00 inspected the unti and found that the icemaker will not cycle. i rwplaced the icemaker. also sealed liner to the cabinet in the freezer; used 1 W10841140 (SILICONE) from stock
REFRIGERATOR WHIRLPOOL WRS321SDHW02 installed new ice bucket tested unit several times and everything checks out fine
DRYER WHIRLPOOL WED4815EW1 "Inspecting unit found units not drying very well , did find dryer vent going to outside had slight restriction , advised to clear this and unit test ok"
WASHER MAYTAG MVWB880BW0 installed bearing kit tested the unit nd everything checks out fine
WASHER MAYTAG MVWB880BW0 installed new hub and bearing. unit tested okay
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 customer complaint is that the frezzer was frosting up and condesating. i sealed the liner to the cabinet. also turned on heater on tewst 34 and 35 to 02
RANGE WHIRLPOOL WFE530C0ES0 installed both switch and element tested the unti and everything checks out fine
REFRIGERATOR WHIRLPOOL MFT2776FEZ00 customer complaint is that the unit is frosting up in the fresh food section. i replaced the harness wire with the evap fan. i relocated the theremister and thawed out the complete fresh food section.; used 1 W11033168 (harness) from stock
DRYER WHIRLPOOL MEDC465HW0 customer complaint is that the unit is not heating. i inspected and checked continudty on all fuses and heater and they all check out fine. the timer is not allwoing 240 to the heater; ordrng 1 WPW10185992 (timer)
DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspected unit need mount; ordrng 2 WP8269145 (mount)s and 2 WP308685 (screw)s
REFRIGERATOR WHIRLPOOL WRS325FDAW04 inspected the unit and found that led controls in the freezer and the fresh food were out.; ordrng 1 WPW10515057` (light)
DISHWASHER AMANA ADB1400AGS1 "Inspected unit customer showmed the last cycle was she did this morning and everything around the plastic was wet,, Instruct to the customer how to use the unit with better drying cycle also instruct about the rinse aid for better quality of drying all unit tested and working fine..... CUSTOMER VERY UNHAPPY WITH THE UNIT DUE THE UNIT DOESN'T DRY ALL LIKE THE OLD DISWASHER...."
DISHWASHER WHIRLPOOL WDF520PADM7 "Inspecting unit Customer advised me units got clear water sitting in bottom of unit , ran diag no error codes , ran test cycle tested ok , re routed drain hose under sink to go up out of the garbage disposal and not down , dont suspect backflow into dishwasher,"
DISHWASHER WHIRLPOOL WDTA75SAHN0 "Inspecting unit found units sump assembly is bad , replaced sump assembly unit testing ok."
RANGE WHIRLPOOL WFE505W0HS1 "New construction home no one here to sign Inspecting unit found units control is faulty , replaced control unit testing ok"
WASHER MAYTAG MVWB865GW0 installed both control and console and everything checks out fine
REFRIGERATOR WHIRLPOOL WRS325FDAW04 installed the led board on the freezer and fresh food everything checks out fine
REFRIGERATOR KITCHENAID KRFC704FSS00 installed new cover and defrosted the unit. unit tested okay
RANGE KITCHENAID KFEG500ESS3 "Inspecting unit found units bake when turned on the entire control shuts off tested power found a drastic jump in power up to 140 and then down to 117 then back to 123 when bake function is pressed , advised to have power checked , all other functions test ok"
REFRIGERATOR KITCHENAID KRMF706ESS00 customer complaint is that the unit is not making ice. i ran the icemaker test 56 and there wasnt any error codes. on test 57 the unit cycled fine and on test 45 the unit filled up fine. i advised the customer to allow the unit to make. if any issue to give us a call back.
WASHER WHIRLPOOL WTW4816FW2 "Inspecting unit found units lid lock is bad , replaced lid lock unit testing ok; used 1 W11307244 ("
FREEZER MAYTAG MFT2776FEZ00 "inspected unit. found the units doing the same thing and now the dispesner motor has gone out, will do the job again with a plastic thermistor; ordrng 1 WPW10501260 (cover-evap) and 1 W10882135 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 W10822606 (motor) and 1 WPW10347114 (shaft) and 1 WPW10248595 (control) and 1 WP2188819 (thermistor)"