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Local Reviews
for Brooks, GA
Powered by Fluid LOCALGreat service
Carol - Brooks, GA
My technician did a great job she kept me informed of delays.
Great service
E - Brooks, GA
Great service
Brice - Brooks, GA
Great service
Janet - Brooks, GA
Great Service
Jeff - Brooks, GA
Technician was on time, professional and friendly.
They didn’t call that morning before they came
Elaine - Brooks, GA
They didn’t call that morning but called twice before that da. Anyway.my son-in-law was with him. The knee his business, was very good at taking care of the product. We were very happy with him. Thank you
Great!!
Dumb bunny - Brooks, GA
Came and dealt with the problem as promised. Shouldn't be rare these days but it is. Will call them again if there's more trouble.
dryer
E - Brooks, GA
Elise Segers is excellent!
Anne - Brooks, GA
After multiple attempts to fix an appliance with multiple companies, our technician, Elise Segers, was able to diagnose the issue and work with the manufacturer to determine the solution. Always courteous, prompt and professional.
Great Customer Service and Knowledgeable Technician
Virginia - Brooks, GA
Owner
Richard - Brooks, GA
Awesome service
The technician was very knowledgeable of her profession and an excellent personality.
Rick - Brooks, GA
Elisa S.
REFRIGERATOR JENN-AIR JS48NXFXDE01 UNIT SHIFTED AND BOOTOM DOOR SCREW BROKE ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 2 W10234206 (PIN)s
Elisa S.
REFRIGERATOR JENN-AIR JS48NXFXDE01 replaced door fip and hinge and door is now opening and closing as designed showed customer unit is now operating as designed
Elisa S.
WASHER MAYTAG MVWX655DW1 "replaced control ,gear case and water vavle test washer and washer is now operating as designed showed customer unit is now operating as designed; used 1 W10721967 (CAM) from stock"
David J.
REFRIGERATOR KITCHENAID KSF26C4XYB03 installed spigot unit check all okay USE AUTHO# KNBYD00DPL1
David J.
WASHER WHIRLPOOL WTW8000BW0 installed hose and verified no leaks unit check all okay
David J.
REFRIGERATOR KITCHENAID KSF26C4XYB03 Customer complaint unit leaking from water dispenser Found unit has bad spigot unit will need spigot to stop leaking/dripping customer declining at this time
David J.
WASHER WHIRLPOOL WTW8000BW0 Customer complaint unit drain hose is cracked Found hose is split inside unit causing water to spray out when drain pump comes on; ordrng 1 WPW10236686 (hose)
David J.
DISHWASHER MAYTAG MDB8989SHZ0 Installed control unit is working as designed
Elisa S.
REFRIGERATOR JENN-AIR JS48NXFXDE01 replaced hinge and door is still not closing properly called techline and spoke with mark and got file#7726400769 was advised to replace top hinge again submitted pics to sd mobile replaced hinge and still same issue ordering new door and top right hinge return visit is needed advised customer it would take up to 8 weeks for door delivery; ordrng 1 W10800806 (door fip) and 1 W10691136 (hinge-door)
David J.
DISHWASHER MAYTAG MDB8989SHZ0 Customer complaint unit not washing Found control to no longer sending power to motor causing unit not to wash; ordrng 1 W11225084 (cntrl-elec)
David J.
WASHER MAYTAG MVWC565FW1 installed control unit check aall okay
David J.
DISHWASHER MAYTAG MDB8989SHZ0 Customer complaint unit not washing Found unit to have bad wash motor; ordrng 1 WPW10591570 (pump&motor)
David J.
REFRIGERATOR JENN-AIR JS48NXFXDE01 sCREWS ARE DAMAGED Called partner team they gave autho# JMSYJMSNL2; ordrng 1 2man (2man) and 2 W11189635 (screw)s
David J.
ICE MAKER KITCHENAID KUIX305ESS1 installed water line for customer unit check all okay
David J.
ICE MAKER KITCHENAID KUIX305ESS1 Due to amount of times pulling unit out has placed stress on water line Customer is purchasing water line returning 10/24 earlier am to reinstalled line; schdld next appmnt for 10/24 THU 7-8
David J.
REFRIGERATOR KITCHENAID KRSC503ESS01 installed water valve and adjusted water line to seet properly unit check all okay
David J.
WASHER MAYTAG MVWC565FW1 Customer complaint unit not filling with water Found unit has faulty pressure sensor ; ordrng 1 W11162438 (cntrl-elec) and 1 W11038689 (valve)
David J.
REFRIGERATOR JENN-AIR JS48NXFXDE01 Customer complaint door not closing properly Found unit has damaged upper fresh food hinge; ordrng 1 W10691136 (top right hinge)
David J.
REFRIGERATOR-FD KITCHENAID KRFF507EWH00 cleaned drain and found large clogg drain tube not needed unit check all okay
David J.
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer complaint unit making loud noise Found while fillling icemaker valve is making very loud noise unit will need valve; ordrng 1 WPW10341320 (valve-inlt)
Elisa S.
RANGE WHIRLPOOL WEE750H0HZ1 found unit display out ordered parts listed return visit is needed; ordrng 1 W11335274 (control)
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 "replaced control board,bin thermistor,and main wire harness ran unit in a harvest unit cycled through all selections as designed a full block of ice has formed on cold plate advised customer to give unit atleast 48 hours for a full bin of ice to produce"
David J.
REFRIGERATOR-FD KITCHENAID KRFF507EWH00 Customer complaint unit leaking in fresh food section found unit will need evap and drain tube; ordrng 1 W10917531 (evaporator) and 1 W11084807 (extension)
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 "**Unit has a 3 year parts and labor warranty per entitlement putting unit in warranty unit 5/23/2020.** Customer complained unit not making any ice. Ran compressor in diagnostics and got solid frost pattern all the way across cold plate. Sealed system checks good. Checked thermistor, showed pass. Valve working, drain and recirculation pumps working. Ice machine short cycling ice makiing small sheet of ice and it is melting before grid can cut it. Needs new control and cold plate thermistor harness.; ordrng 1 WPW10511923 (bin thermistor) and 1 KUIX305ESS1 (harness) and 1 W11034363 (control)"
Derek B.
ICE MAKER KITCHENAID KUIX305ESS1 **Training** Assisted tech 59 in repairing ice machine. See her notes.; saved tckt
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 unit was undercharged removed freon and put system into a vaccum and unit held vaccum refilled unit with 5.75 oz of freon test icemaker and unit is making full cubes of ice allowed unit to make 2 batches of ice while in home showed customer unit is now making full cubes of ice advised customer to give unit atleast 48 hours for a full bin of ice to produce
Elisa S.
WASHER WHIRLPOOL WTW8000DW5 replaced gear case and recalibrate washer unit is now operating as designed showed customer unit is now operating as designed
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 "replaced compressor ,condensor,coil,and hot gas valve refilled unit with 5.75 oz of freon let unit run or about 20 minutes and unit had a thick layer of ice formed on cold plate showed customer unit has ice formed on cold plate unit is now operating as designed AUTH# KM00K00APL1"
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 needs parts listed return visit is needed; ordrng 1 W10124096 (condensor fan kit) and 1 W11123917 (wire harness)
Elisa S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 REPLACED DAMPER CONTROL AND UNIT IS NOW QUIET SHOWED CUSTOMER IT IS AT A NORMAL SOUND
Elisa S.
WASHER WHIRLPOOL WTW8000DW5 FOUND NOISE COMING FROM GEAR CASE NEEDDS NEW GEAR CASE ORDERED PARTS LISTED RETURN VISIT IS NEEDED AUTH# WLVYV00EPL1; ordrng 1 W10811956 (GEAR CASE)
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 FOUND UNIT LOW ON FREON AND COMPRESSOR VERY LOUD ORDERED PARTS LISTED RETURN VISIT IS NEEDED USE AUTH# KM00K00APL1; ordrng 1 WPW10605286 (COMPRESSOR) and 1 WPW10200037 (DRIER) and 1 SSTECH (SS TECH) and 1 WP2313624 (CONDENSOR) and 1 WPW10206473 (COIL) and 1 WPW10534030 (HOT GAS VAVLVE)
Elisa S.
DISHWASHER KITCHENAID KDTM404ESS3 REPLACED SUMP AND MOTOR ASSEMBLY AND CONTROL BOARD RAN DISHWAHER IN DIAGNOSTICS AND UNIT IS NOW OPERATING AS DESIGNED
Elisa S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 FOUND NOISE COMING FROM RC DAMPER NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10479155 (DAMPER CONTROL)
Elisa S.
DISHWASHER KITCHENAID KDTM404ESS3 REPLACED CONSOLE AND LOWER SPRAY ARM RAN DISHWASHER AND UNIT WOULD NOT SPRAY FROM BOTTOM SPRAYER NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11305305 (CONTROL BOARD) and 1 W10861526 (SUMP AND MOTOR)
Elisa S.
REFRIGERATOR KITCHENAID KRFC704FPS01 UNIT IS LOW ON FREON UNABLE TO LOCATE LEAK ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11291123 (RC EVAP) and 1 W11099748 (FC EVAP) and 1 W11025999 (COMPRESSOR) and 1 W10858452 (WIRE HARNESS) and 1 W11099565 (CONTROL ELEC)
Elisa S.
DISHWASHER KITCHENAID KDTM404ESS3 FOUND CONSOLE NOT GOING INTO EACH SELECTION RAN DISHWASHER IN DIAGNOSTICS AND FOUND CODE F9E4 F2E1 UNIT NEEDS NEW CONTROL AND CONSOLE ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10860176 (LOWER SPRAY ARM) and 1 W10861526 (PUMP AND MOTOR) and 1 W10854228 (CONTROL) and 1 W10903798 (CONSOLE)
Elisa S.
OVEN WHIRLPOOL WOS51EC0HS00 REPLACED FAN MOTOR AND CONTROL TEST UNIT AND OVEN AND FAN ARE NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED CALIBRATED TEMPS AS WELL
Elisa S.
REFRIGERATOR KITCHENAID KRFC704FPS00 replaced door stop on right side rc door and test icemaker and both door and icemaker are now working as designed showed customer unit is now operating as designed
Elisa S.
REFRIGERATOR KITCHENAID KRFC704FPS00 replaced door stop icemaker and door hinges also replaced closers and door would only open half way part was defective re ordered correct part return visit is needed; ordrng 1 W11179355 (closer) and 1 W11189598 (closer)