Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
Local Reviews
for Brooks, GA
Powered by Fluid LOCALGreat service
Carol - Brooks, GA
My technician did a great job she kept me informed of delays.
Great service
E - Brooks, GA
Great service
Brice - Brooks, GA
Great service
Janet - Brooks, GA
Great Service
Jeff - Brooks, GA
Technician was on time, professional and friendly.
They didn’t call that morning before they came
Elaine - Brooks, GA
They didn’t call that morning but called twice before that da. Anyway.my son-in-law was with him. The knee his business, was very good at taking care of the product. We were very happy with him. Thank you
Great!!
Dumb bunny - Brooks, GA
Came and dealt with the problem as promised. Shouldn't be rare these days but it is. Will call them again if there's more trouble.
dryer
E - Brooks, GA
Elise Segers is excellent!
Anne - Brooks, GA
After multiple attempts to fix an appliance with multiple companies, our technician, Elise Segers, was able to diagnose the issue and work with the manufacturer to determine the solution. Always courteous, prompt and professional.
Great Customer Service and Knowledgeable Technician
Virginia - Brooks, GA
Owner
Richard - Brooks, GA
Awesome service
The technician was very knowledgeable of her profession and an excellent personality.
Rick - Brooks, GA
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 "**Unit has a 3 year parts and labor warranty per entitlement putting unit in warranty unit 5/23/2020.** Customer complained unit not making any ice. Ran compressor in diagnostics and got solid frost pattern all the way across cold plate. Sealed system checks good. Checked thermistor, showed pass. Valve working, drain and recirculation pumps working. Ice machine short cycling ice makiing small sheet of ice and it is melting before grid can cut it. Needs new control and cold plate thermistor harness.; ordrng 1 WPW10511923 (bin thermistor) and 1 KUIX305ESS1 (harness) and 1 W11034363 (control)"
Derek B.
ICE MAKER KITCHENAID KUIX305ESS1 **Training** Assisted tech 59 in repairing ice machine. See her notes.; saved tckt
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 unit was undercharged removed freon and put system into a vaccum and unit held vaccum refilled unit with 5.75 oz of freon test icemaker and unit is making full cubes of ice allowed unit to make 2 batches of ice while in home showed customer unit is now making full cubes of ice advised customer to give unit atleast 48 hours for a full bin of ice to produce
Elisa S.
WASHER WHIRLPOOL WTW8000DW5 replaced gear case and recalibrate washer unit is now operating as designed showed customer unit is now operating as designed
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 "replaced compressor ,condensor,coil,and hot gas valve refilled unit with 5.75 oz of freon let unit run or about 20 minutes and unit had a thick layer of ice formed on cold plate showed customer unit has ice formed on cold plate unit is now operating as designed AUTH# KM00K00APL1"
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 needs parts listed return visit is needed; ordrng 1 W10124096 (condensor fan kit) and 1 W11123917 (wire harness)
Elisa S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 REPLACED DAMPER CONTROL AND UNIT IS NOW QUIET SHOWED CUSTOMER IT IS AT A NORMAL SOUND
Elisa S.
WASHER WHIRLPOOL WTW8000DW5 FOUND NOISE COMING FROM GEAR CASE NEEDDS NEW GEAR CASE ORDERED PARTS LISTED RETURN VISIT IS NEEDED AUTH# WLVYV00EPL1; ordrng 1 W10811956 (GEAR CASE)
Elisa S.
ICE MAKER KITCHENAID KUIX305ESS1 FOUND UNIT LOW ON FREON AND COMPRESSOR VERY LOUD ORDERED PARTS LISTED RETURN VISIT IS NEEDED USE AUTH# KM00K00APL1; ordrng 1 WPW10605286 (COMPRESSOR) and 1 WPW10200037 (DRIER) and 1 SSTECH (SS TECH) and 1 WP2313624 (CONDENSOR) and 1 WPW10206473 (COIL) and 1 WPW10534030 (HOT GAS VAVLVE)
Elisa S.
DISHWASHER KITCHENAID KDTM404ESS3 REPLACED SUMP AND MOTOR ASSEMBLY AND CONTROL BOARD RAN DISHWAHER IN DIAGNOSTICS AND UNIT IS NOW OPERATING AS DESIGNED
Elisa S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 FOUND NOISE COMING FROM RC DAMPER NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 WPW10479155 (DAMPER CONTROL)
Elisa S.
DISHWASHER KITCHENAID KDTM404ESS3 REPLACED CONSOLE AND LOWER SPRAY ARM RAN DISHWASHER AND UNIT WOULD NOT SPRAY FROM BOTTOM SPRAYER NEEDS PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11305305 (CONTROL BOARD) and 1 W10861526 (SUMP AND MOTOR)
Elisa S.
REFRIGERATOR KITCHENAID KRFC704FPS01 UNIT IS LOW ON FREON UNABLE TO LOCATE LEAK ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W11291123 (RC EVAP) and 1 W11099748 (FC EVAP) and 1 W11025999 (COMPRESSOR) and 1 W10858452 (WIRE HARNESS) and 1 W11099565 (CONTROL ELEC)
Elisa S.
DISHWASHER KITCHENAID KDTM404ESS3 FOUND CONSOLE NOT GOING INTO EACH SELECTION RAN DISHWASHER IN DIAGNOSTICS AND FOUND CODE F9E4 F2E1 UNIT NEEDS NEW CONTROL AND CONSOLE ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10860176 (LOWER SPRAY ARM) and 1 W10861526 (PUMP AND MOTOR) and 1 W10854228 (CONTROL) and 1 W10903798 (CONSOLE)
Elisa S.
OVEN WHIRLPOOL WOS51EC0HS00 REPLACED FAN MOTOR AND CONTROL TEST UNIT AND OVEN AND FAN ARE NOW OPERATING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED CALIBRATED TEMPS AS WELL
Elisa S.
REFRIGERATOR KITCHENAID KRFC704FPS00 replaced door stop on right side rc door and test icemaker and both door and icemaker are now working as designed showed customer unit is now operating as designed
Elisa S.
REFRIGERATOR KITCHENAID KRFC704FPS00 replaced door stop icemaker and door hinges also replaced closers and door would only open half way part was defective re ordered correct part return visit is needed; ordrng 1 W11179355 (closer) and 1 W11189598 (closer)
Elisa S.
DRYER - ELECTRIC WHIRLPOOL WED5300VW0 found blown thermal fuse replaced with part from t/s test dryer temps and dryer is now operating as designed showed customer unit is now operating as designed collected full balance of advised customer to have vent cleaned to prevent thermal fuse going out again; used 1 WP3392519 (THERMAL FUSE from stock
David J.
REFRIGERATOR KITCHENAID KRFC704FPS00 Customer complaint unit not making ice ordering icemaker; ordrng 1 W10908391 (icemaker)
David J.
DRYER MAYTAG MEDB766FW0 Customer complaint unit not drying Found venting clogged causing air to not flow properly customer to clean venting unit check all okay FCC
David J.
REFRIGERATOR KITCHENAID KRFC704FPS00 installed cover found unit will need new right die hinges; ordrng 1 W11243377 (door stop) and 1 W11179355 (closer) and 1 W10845849 (hinge-door) and 1 W10816323 (hinge-door)
David J.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint unit not cooling properly Found SP#W11329116CS Code: S27311 S Code covers Replacement Control, Replacement Evaporator Cover and 2X laborordering control and cover; ordrng 1 W11167902 (cover) and 1 W11333076 (control) and 1 largesteamer (large steamer)"
Elisa S.
M/W OTR WHIRLPOOL JMC3415ES01 replaced door assembly and filed down trim to stop bottom door hinge from scraping door is now opening and closing as designed no noise showed customer unit is now operating as designed
David J.
REFRIGERATOR-FD KITCHENAID KRFF507EWH00 cover was damaged please reorder; ordrng 1 WPW10501260 (cover-evap)
David J.
WASHER WHIRLPOOL MVWB835DW2 installed UI and control unit check all okay
David J.
WASHER ROPER RTW4516FW2 installed washers and water valve unit check all okay
David J.
WASHER-TOP LOAD MAYTAG MVWB835DW2 "Customer complaint unit not working and giving error codes Found the following f5e3 lid lock not unlocking f0e3 overloadf7e8 motor overtemp f9e2 long drainFound unit will need control, UI, and gearcase Called partner team and spoke with laney, She gave AUTHO# MKD7Q00APL1; ordrng 1 W11112658 (cntrl-elec) and 1 W11112656 (console) and 1 W10811956 (drum assy)"
David J.
WASHER ROPER RTW4516FW2 Customer complaint unit stops after wash and customer then has to preceed to drain and spin to ring clothes out Found F8E1-long fill/no fillcheck water valve filters water valve for cold side not wworking; ordrng 1 285452A (washers) and 1 W11210463 (water valve)
David J.
WASHER WHIRLPOOL WTW8000DW5 "installed gearcase,tub,basket, washplate,spanner nut, and bolt unit check all okay"
Elisa S.
WASHER WHIRLPOOL WTW7000DW3 replaced gear case and recalibrated washer and washer is now operating as designed
David J.
WASHER WHIRLPOOL WTW7000DW3 Customer complaint unit making grinding noise Found unit has bad gearcase unit will need in order to repair; ordrng 1 W10811956 (gearcase)
David J.
WASHER WHIRLPOOL WTW8000DW5 Customer complaint unit not spinning Found unit had F0E3 also found unit has bad gearcase unit will need gearcase; ordrng 1 W10811956 (drum assy)
Elisa S.
OVEN WHIRLPOOL WOS51EC0AS04 REPLACED SENSOR AND CONTROL PANNEL RECALIBRATED TEMPS TO REACH PROPER HEATING TEMPS +OR- 30 DEGREES DISPLAY TEMPS SHOWED CUSTOMER UNIT IS NOW WITHIN PROPER TEMP RANGES UNIT IS NOW OPERATING AS DESIGNED
David J.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 installed icemaker
David J.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Customer complaint unit not making ice Found ice stuck in fingers for 2nd time unit will need icemkaer ; ordrng 1 WPW10300024 (icemaker)
David J.
REFRIGERATOR WHIRLPOOL WRX735SDHB00 Customer complaint unit not making ice Found unit had ice stuck on fingers cleared ice unit check all okay FCC
David J.
REFRIGERATOR KITCHENAID KSF26C4XYB03 installed icemaker unit check all okay
David J.
REFRIGERATOR KITCHENAID KSF26C4XYB03 Customer complaint unit not making ice FOund unit will need an icemaker ; ordrng 1 icemaker
David J.
RANGE WHIRLPOOL JGRP436WP02 Customer complaint unit door is out of postition Found hinge poped out reinstalled hinge unit check al okay FCC
Horace B.
BUILT-IN OVEN WHIRLPOOL WOS51EC0AS04 OVEN NOT MAINTAINING TEMPS/NEW TEMP SENSOR & CONSOLE ORDERED; ordrng 1 W10864141 (panl-cntrl) and 1 W10859573 (sensor) and 1 OVENDOLLY