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for Boynton Beach, FL
James - Boynton Beach, FL
Great communication from Miguel
Miguel Torres arrived on time and was very knowledgeable of the washing machine.
Marshall - Boynton Beach, FL
He explained the washing machine to us. The machine is a bit better than it was. However it still vibrates on the final last spin cycle.
Andrew - Boynton Beach, FL
Professional and very pleasant
Ester - Boynton Beach, FL
Carol - Boynton Beach, FL
Rebecca - Boynton Beach, FL
Linda - Boynton Beach, FL
The technician was extremely polite knowledgeable and careful while fixing the stove. He knew how to troubleshoot use his computer, analyzing the information and determining two problems that existed. The first day he was here he resolved one of the issues so the oven would work properly, which it never did from the day one. He came back two days later with the a special part from the factory and installed it. Which fix the second problem He then showed me how the oven warms up or preheat within 15 minutes and not 45 minutes to an hour as was told by the original technician eight months ago . This technician should be advanced to a manager’s position as he can be the benchmark for other technicians to follow.
Reliable with appointments, realistic diagnosis of problem, gave honest advice.
Carl - Boynton Beach, FL
Will call for any future breakdown of equipment.
Very nice. Helpful
Erin - Boynton Beach, FL
Jeremy was very polite and helpful. He helped to explain how to use my machine and gave me helpful tip on my dryer as well. I would recommend Jeremy to anyone!
Tom - Boynton Beach, FL
It was good
Beth - Boynton Beach, FL
Beth - Boynton Beach, FL
Beth - Boynton Beach, FL
Great professional service
Teresa - Boynton Beach, FL
Bryan (Repairman) was professional and explained the identified issue, It took a week to get the service.Thanks
Elena - Boynton Beach, FL
Great service follow through on a machine with several factory issues
Dani - Boynton Beach, FL
Miguel is very professional
Audrey - Boynton Beach, FL
Setting the appt through Whirlpool Warranty was worrisome, I couldn’t talk to a live person when they called with an appointment time. But all was well once the technician called, he was happy to help with adjusting the time of appt to accommodate our needs. Once arrived he was informative with what he was doing in a very professional manner and worked cleanly. The dishwasher is back to new. Than you.
Amazing service..so helpful
Miriam - Boynton Beach, FL
He explained how to use my washer properly and adjusted underneath it. Explained the dishwasher problems and how to fix it. Excellent service representative. Thank you
Job well done.
Cascader - Boynton Beach, FL
Very nice repairman. Did the job quickly and efficiently.
Great service and friendly technician
Mary - Boynton Beach, FL
Very efficient and helpful, same day service
Natalie - Boynton Beach, FL
Jeremy was very professional, knowledgeable and efficient
Didn't tAke huge box should have come back
Maritza - Boynton Beach, FL
Really..I was left with a huge box with a fridge door in my garage because he didn't have space. So come back😣
Lois - Boynton Beach, FL
Fixed the problem and quickly found a d solved one I did not even know. Very knowledgeable.
Jim - Boynton Beach, FL
Wasted an hour of time and $170.00 of money. Tech never suggested the leak might be from the dishwasher.
Minna - Boynton Beach, FL
Great service...patiently responded to my questions and repeated instructions several times until I understood them (I had to turn off the refrigerator for 24 hours after the repair was completed). Demonstrated good knowledge of my unit, diagnosis of the problem and hopefully, the corrective action.
Repairman very nice and knowledgeable
Stacey - Boynton Beach, FL
Disappointment in diagnosis of problem and follow up
Theresa - Boynton Beach, FL
After two attempts to fix the ice maker in my Whirlpool refrigerator, $366.42 for parts and labor, it does not work. Jeremy said that he had submitted a claim and that I would hear from the office. A week later no response from Jeremey or office.
Phyliss - Boynton Beach, FL
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 cc unit doors are uneven tc found doors were uneven and not sealing. releveled door and unit. unit checks all ok. job completed.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "cc unit leaking tc found the unit was not installed correctly causing leaks from door. reinstalled and tested, unit checks all ok. job completed."
RANGE WHIRLPOOL WFE505W0HS1 cc top is damaged. tc cleaned some spotting off the top and informed customer of proper use and care. inspected top for any signs of defects or cracks. none found. unit checks all ok. job completed.
DRYER WHIRLPOOL WED49STBW0 "Unit drum assy broken causing unit drum not to spin correctly and making loud noise. Also motor is short cycling. parts- w10899578 drum, 279827 motor, wp694089 wheel.; saved tckt"
ICE MACHINE KITCHENAID KUIS18PNZW1 Installed compressor and drier. Unit working as designed.
MICROWAVE KITCHENAID KOCE500ESS07 "kj0r2j0dl2cc unit not operating tc replaced UI and sensor kit. tested, unit checks all ok. job completed."
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "cc unit door not sealing and leaking tc found ice big gasket was not properly seated causing the leak. reseated and tested, unit checks all ok. job completed."
DISHWASHER WHIRLPOOL n/a cc unit not advancing tc power cycled unit and ran through a calibration. upon completion. unit checks all ok.unit completing all phases of wash. unit checks all ok. job commpleted.
REFRIGERATOR MAYTAG MFI2569VEW2 Installed control board and drain tube. Unit working as designed.
DRYER WHIRLPOOL WED4815EW1 found that unit has a defective terminal block causing unit to not work ordering a new block and returning for repair.; ordrng 1 279393 (screw) and 1 WP3397659 (block-term)
REFRIGERATOR WHIRLPOOL GD25SFXHS04 "found that unit had a defective dispenser arm, fitting , and microswitch. customer has opted to not go for repair."
OVEN KITCHENAID KODE500ESS02 "cc unit noisy tc unit needs glass, blower and dolly; ordrng 1 W10771242 (glass-door) and 1 W10861504 (blower) and 1 ovendolly (oven dolly)"
REFRIGERATOR WHIRLPOOL KRSC503ESS01 replaced unit ui interface and ice door motor. after repair i tested operations and all checked out okay.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "cc lights not working tc replaced units lights and tested, unit checks all ok. job completed."
OVEN KITCHENAID KEBS208SSS04 Installed blower assy unit working as designed. U/i ordered in error. Sending u/i back. S-coded blower assy per MT Andy
WASHER MAYTAG MVWC465HW2 "cc unit not advancing through cycles. tc power cycled control and ran through calibrations. upon completion, unit checks all ok. job completed."
WASHER WHIRLPOOL WTW5000DW2 cc unit not advancing tc found the lid lock not operating. replaced and ran through calibrations. unit checks all ok. job completed.; used 1 W10838613 (LATCH) from stock
REFRIGERATOR WHIRLPOOL KRFC300ESS01 found that units mullion heater had condensation due to humidity control bot being turned on. i turned on humidity control and tested operations all checked out good. also instructed customer on proper use and care for the unit.
DISHWASHER JENN-AIR JDB1275AWY found that unit has a defvective control board and ui pannel. customer has declined to go for repair.
REFRIGERATOR MAYTAG MFI2269VEM10 installed new vlave pressure regulator. also found that noise was a piece of metal moving near the compressor. after repair i tested operations and all checked out okay.
WASHER MAYTAG MVWX655DW1 7724185593 logged with tech line cc water left behind in dispenser tc found small amount of water left in dispenser. logged with techline and they suggest this is normal operatioin of the unit. unit does check entirely ok. ran through calibrations. job completed.
RANGE KITCHENAID KSEG700ESS2 Installed new fuse to unit. Unit working as designed.
REFRIGERATOR JENN-AIR JS48NXFXDE01 found that the heat from the compressor is a normal tempature i advised customer about the reason for the heat. also unit was not making ice found that units water was not turned on. furthermore the customer had questions on what products to use for maintaining the stainless i advised customer about affresh products and also cleaned his pannels with affresh wipes to show customer how to clean the stainless following the grain. tested units operations and all checked out okay.
OVEN WHIRLPOOL WGE745C0FS00 cc unit temps are off tc found avg bake temps were off. calibrated unit for customer. unit now checks all ok. job completed.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 replaced units motor evap fan for fridge. after repair i tested operations and all checked out okay.
ICE MACHINE KITCHENAID KUIS18PNZW1 Unit compressor has malfunctioned. Ordering parts to repair unit.; ordrng 1 WPW10605286 (compressor) and 2 WPW10143759 (drier)s
FREEZER WHIRLPOOL GX5FHTXVY03 "installed new drip pan. rail and tube. defrosted drains and tested, unit checks all ok. job completed"
REFRIGERATOR MAYTAG MFI2569VEW2 Unit control board has shorted and drain tube is clogged causing water to leak on floor. need new control board and drain tube to fix unitl; ordrng 1 WPW10312695 (control board) and 1 W10619951 (drain tube)
REFRIGERATOR WHIRLPOOL WRS586FLDW "Replaced control board checkedv operations OK, Returned unit to manufactures specs."
DISHWASHER MAYTAG MDBH979AWW3 found that unit has a defective main control and console. customer has decided to take some time to make her decision. will not go for repair.
WASHER WHIRLPOOL WFW92HEFW0 Returned with part. Replaced control panel and tested. It is working as intended.
RANGE KITCHENAID KSEG700ESS2 Unit broil not working and bake sometimes works. Changed control board bake works fine. Found that wiring for broil was incorrect and had a missing thermal fuse. Ordering part to repair unit.; ordrng 1 WP3196548 (fuse)
REFRIGERATOR WHIRLPOOL n/a found that units relay had a loose connection causing unit to not work. refastend connection ran tested operations and all checked out okay.
REFRIGERATOR WHIRLPOOL GX5SHDXVQ02 found that unit has a defrost issue causing unit to not cool. ordering parts required and returning for repair.; ordrng 1 W11260592 (HARNESS) and 1 W10825088 (heater) and 1 WPW10503278 (CNTRL-ELEC)
WASHER WHIRLPOOL WET4027HW0 cc unit not operating tc replaced lid lock in unit and tested. unit checks all ok. job completed. wixp700dl2
WASHER WHIRLPOOL WTW7500GC0 "Returned with parts for repair. replaced console, and main control. After testing everything is working as intended."
DISHWASHER WHIRLPOOL n/a cc unit not drying tc invoked diagnostics and ran unit through to test heater. unit turned heater on and is operating as intended. informed customer of proper use and care. unit checks all ok. job completed.
DRYER WHIRLPOOL WED9550WW2 cc unit turning off on its own tc found the motor has a short in the run winding which is opening later in cycles. unit will require new motor and vents will have to be professionally cleaned.
FREEZER WHIRLPOOL WRT311FZDT Customer reported water. Found gasket wasnt sealed properly. Sealed gasket properly. Refridgerator is working as intended.NOTE: if issue persist make sure customer does not clean affected area prior to arrival.
OVEN WHIRLPOOL WFE540H0ES2 found that units cooktop has a scratch. i called partner team to ask for authorization for the repair and i was declined. i tested units operations and all checked out good.