Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Boca Raton, FL
Dowell - Boca Raton, FL
Andrew is a excellent repair technician. On a scale of 1 to 10 where 10 is the highest. He earned a 10 from my perspective
Knowledgeable with great service
Ivan - Boca Raton, FL
Alvin - Boca Raton, FL
Leonard - Boca Raton, FL
Friendly, courteous and knowledgeable. Service was completed quickly, efficiently and at a fair price.
Steven - Boca Raton, FL
Micki - Boca Raton, FL
While I don’t particularly like the fact that I was only told last minute about the service fee the service technician was excellent
Marleny - Boca Raton, FL
The technician was very good and was able to fix the problem.
J Robert - Boca Raton, FL
Sherry - Boca Raton, FL
Most professional, courteous and competent repair experience I’ve ever had!
Marshal - Boca Raton, FL
incorrect diagnosis told me to get a plumber which i did he found the problem and fixed it in 2 minutes
Rhoda - Boca Raton, FL
Sandra - Boca Raton, FL
Service was great
Great, friendly service.
Jennifer - Boca Raton, FL
Stan - Boca Raton, FL
Katherine - Boca Raton, FL
John - Boca Raton, FL
Maria - Boca Raton, FL
Alexis was the most courteous, efficient, pleasant service person I have dealt with. He is an asset to your company.
Nate the Great!
Vinh - Boca Raton, FL
Nate was prompt and friendly and service was excellent.
Customer Survey Response - Great Service!
Jacqueline - Boca Raton, FL
Great service! Andrew was very professional and knowledgeable. I would recommend this service to others!
Barbara - Boca Raton, FL
Andrew very considerate and helpful
He was very good
Lori - Boca Raton, FL
Jane - Boca Raton, FL
He was prompt, polite, careful and did a great job! Thank you for everything did so well ☀️
Zachary - Boca Raton, FL
Above and beyond to make us happy and take care of the issue. Truly understand the meaning of customer service!
Lou - Boca Raton, FL
He was great!
Nancy - Boca Raton, FL
Jayson - Boca Raton, FL
Almost burnt my house down
Randee - Boca Raton, FL
They almost burnt my house down
Adrienne - Boca Raton, FL
WASHER WHIRLPOOL WTW6300SW1 "Unit has multiple error codes F68 - F1 - unit would need new control board, unit has a problem with the pressure sensor."
FREEZER KITCHENAID KUDF204ESB00 "cc bail arm came off tc remounted the bailarm assembly and tested, unit checks all ok. job completed."
REFRIGERATOR KITCHENAID KRFC302ESS02 cc mullion leaking tc removed mullion and reseated the connection. unit now checks all ok. job completed.
RANGE WHIRLPOOL WFE550S0HZ1 "Unit has a problem with door, defective glass."
OVEN JENN-AIR JJW3830DS01 "cc unit has errrors tc found unit has an f2e1 errror. replaced UI assembly and tested, unit checks all ok. job completed."
REFRIGERATOR JENN-AIR JFFCC72EFP02 replace bad i/m and and test unit ok let cusrtomer know to wait 24 hour to get full bucket of
DISHWASHER JENN-AIR JDTSS244GP0 out unit and found unit wiil washer forever i remove filter and found senor not sitting in right pistion cansueing samll leak i reeinstalled unit and test unit ok also show customer best clclyes to use to get good wash unit ok
DISHWASHER KITCHENAID KDTE704DSS0 "High temperature 9 times then level 7 times - Called tech line and once you disconnect the fan it did go true diagnostics, replacing control and fan; ordrng 1 W10866116 (control) and 1 WPW10469574 (fan)"
WASHER MAYTAG MHW7000XG2 "Unit has a problem with the main control and touch pad, unit would need parts, touch pad, no longer available W10387859 - I did check with Flamingo parts research, also unit it is from 2011"
DISHWASHER WHIRLPOOL KDFE104DWH4 "Spoke with techline again at beginning of call- informed me their system was down and could not give me sr#. Checked all components that have already been checked including heating element, latch, thermostat, etc. Unit appears to be working perfectly with no errors present, heating element functioning properly, and sump assembly functioning properly. Techline advised main control to be replaced if everything else checks out. Replaced control, and ran test. Unit is functioning without any issue, and no errors present after testing. sr#na"
DRYER WHIRLPOOL WED92HEFW0 Customer reported dryer cutting time and burning smell. Found ducts to be blocked for lint. Informed customer to have duct vents cleaned. Explained sensor in unit that detects dryness of load when using normal cycle. Found dryer functions to be working as designed.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Refrigerator has a leak at the water house in the back, I did adjust the hose, unit checks out fine now."
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Unit has a problem with the filter, I did fix the filter and unit checks out fine now."
DISHWASHER WHIRLPOOL WDF560SAFM2 "Customer said that the dishwasher does not dry the dishes, I did test the dishwasher and it is working fine, also drain it is installed correctly, Customer does run the hot water and use rinse aid, unit does not have any error codes on diagnostic and it does work as design."
REFRIGERATOR JENN-AIR JB36NXFXLE00 will need cnrtl and will come; ordrng 1 WPW10739408 (CNTRL-ELEC) and 1 mastertech
DISHWASHER JENN-AIR JDB8500AWX2 found that unit has a defective sump and control ordering parts and returning for repair. JOEVTOEDL1; ordrng 1 W10866118 (CNTRL-ELEC) and 1 WPW10455260 (PUMP&MOTOR) and 1 WPW10531320 (PUMP-DRAIN)
WASHER MAYTAG MAH4000AWW "Custome reported washer not filling with water. Found that hot and cold water lines were reversed. Removed water lines to correct position. Removed debree found between line and valve screen. Tested on cold/cold, cold,hot, and hot/hot to the point of agitation. Unit is cycling as designed. Put unit in drain and spin and found it to be functioning great."
REFRIGERATOR WHIRLPOOL WRT519SZDM05 Customer reported freezer not freezing food. Found food mushy and temperature at 35f. Unit had icing on back wall in FC. Confirmed compressor to be running and felt air being pushed out by fan was very cool. Unit has defrost issue. Will return with required parts for repair.; ordrng 1 WPW10383615 (thermistor) and 1 W10919804 (duct-air) and 1 WPW10384183 (thermistor) and 1 WPW10316428 (heater) and 1 W11353813 (control)
DISHWASHER JENN-AIR JDB8700AWS3 "replaced units vent fan ,then after the repair i tested operations and all checked out okay."
REFRIGERATOR JENN-AIR JB36NXFXLE00 Training 85; schdld next appmnt for 1/30 THU !
DISHWASHER WHIRLPOOL WDTA50SAHB0 "Customer said that the dishwasher does not work, I did test the dishwasher and found issues in the dishwasher, issues with buggs in the house, dishwasher can not be repaired"
WASHER AMANA NTW4516FW3 check washer on test and unit past all test did find washer was not installed correct let customer kow to remove and installed drian correct hose too high cause unit not to work show customer in user book how to installed hose
DISHWASHER JENN-AIR JDB9600CWX0 "replaced units user interface , console , and buttons, then after i tested operations and all checked out okay."
REFRIGERATOR KITCHENAID KUID508ESS2 Ice machine has a problem with the drain pump and cutting grid.; ordrng 1 W10919199 (grid) and 1 W10825875 (drain pump)
COMPACTOR KITCHENAID KTTS505EPA0 Garbage disposal has a broken open pedal.; ordrng 1 WP776395 (pedal) and 2 WP780263 (screw)s
DRYER MAYTAG MEDC400BW0 "Unit does not run, electric is fine.; ordrng 1 279827 (motor) and 1 WP8318268 (thrermostat) and 1 279816 (cutoff) and 1 WPW10117655 (relay)"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Refrigerator does not make ice, unit has also a gridding noise in the freezer, I did advised Customer to defrost it is possible that, that issue was caused by door not shut, also the display control board does not change temperature, for that it would need a display and a control board in the back, ice maker does not have water in mold also does not cycle, unit would need ice maker and water valve."
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced diffuser and control board. Tested and diffuser is now functioning as intended.
DISHWASHER KITCHENAID KDTM354DSS5 "Customer reported unit not washing right. Found customer to be using cheap liquid detergent, and top spray arm was blocked by plate on bottom rack. Informed customer for best finish pods should be used. Provided customer with sample of pods/rinse aid. Instructed customer on control panel rinse aid, Proper loading. Tested unit and it is functioning perfectly as designed with no error codes. Informed customer that streak on bottom of unit under door is considered customer care, and explained affresh cleaner. Unit working as designed."
REFRIGERATOR KITCHENAID KRFC704FSS00 Upon return checked water valve to make sure it was reaching icemaker. Replaced icemaker with new icemaker. Ran new icemaker through diagnostic test 120. Unit ended diagnostic with PASS. Unit is now working as designed.
OVEN AMANA AER6303MFW2 "Range does not work light inside and display come on, unit it is not receiving 240 volts, I did also adjust the control board, control was not aligned."
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer reported ice bucket not dispensing ice. Found motor not responding. Terminal for motor was not attached to motor itself/damaged. Replaced ice bin motor. Unit still had issue. Spoke with techline, and found connection to board not secured. Secured connection and tested again. Unit is now working as intended. sr#7726964571"
REFRIGERATOR KITCHENAID KRFC604FSS00 "KO9PW00EPL1 - Frefrigerator does not make ice, found a broken feed tube heater wire. Replaced ice maker and water valve."
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Customer reported freezing. Found some moisture/ice in fridge section. Removed ice. Adjusted gasket to seal properly with liner, and leveled. Door is closing properly. Unit working as designed."
OVEN KITCHENAID KODE500ESS04 "Customer has a problem with the oven not working correctly, I did test the oven and there is a problem with the main harness to the touch pad, I did adjust the connection unit checks out fine now."
DRYER WHIRLPOOL WED5000DW2 "Customer reported unit not drying. Found airflow was very very poor when checked. Thermostat found bad. Replaced with thermal cutoff kit. Tested, and unit is now getting hot. Returned unit to original position with duct connected. Informed customer unit must not be used until vents have been cleaned out by duct dryer cleaner company so thermostat does not blow again."
REFRIGERATOR WHIRLPOOL KBFO42FTX08 "Freezing in crisper drawer. Spoke with TJ from techline said to block of both dampers off file number 7726858726. Customer is not accepting closing the dampers off as a repair. Called techline againg and spoke with Adrian, said to replace phoenix board.; ordrng 1 WP2303091 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ "did not smell anything adnormal so i checked evaporator and the back of unit to see if any leaks are occuring, i called techline and he advised me that customer should use a mild citrus cleaner to the linear of the unit he also said i checked out everything i possibly could. instructed customer of what i was told , thne after i tested operations and all checked out okay."
OVEN JENN-AIR JJW3430DS02 Customer reported oven light turning on randomly. Found panel needs to be replaced. Will return with part for repair.; ordrng 1 W11087468 (Panel)
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Large gap at bottom of liner causing condensation and freezing up. Spoke with Rick from techline, unit is nonrepairable. File number 7726856966"