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for Boca Raton, FL
Debbie - Boca Raton, FL
He was wonderful
Molly - Boca Raton, FL
Very professional and helpful
Richard - Boca Raton, FL
Jerome did a great job. He was able to fix our dishwasher without having to install a new pump.
Great Service! Technician was very knowledgeable, courteous & good interpersonal skills
Mike - Boca Raton, FL
Great Service! Technician was very knowledgeable, courteous & good interpersonal skills
Fast and knowlegable
John - Boca Raton, FL
Terrible experience, read below
Rick - Boca Raton, FL
I never do this but I will today. I was clear with Flamingo what the problem is with my microwave, the control panel stopped functioning. I gave you my model number and serial number and asked that the serviceman bring replacement parts to save a trip. He walked in, looked at the keypad (never touched the microwave) and told me it was unfixable unless we paid $.1250.00. Waste of a trip and $100 for the consult. Here is where fun starts. He said they don’t make 30” microwaves anymore (not true) and that I would need a carpenter to frame in a smaller replacement. He gave me the name of his friend the carpenter who would do this. What a scam! I deserve a call and a refund.
Prompt and professional
Peri - Boca Raton, FL
Regina - Boca Raton, FL
Florence - Boca Raton, FL
The repairman was great. I was disappointed with the service department. I was due to have the repair done Tuesday. The part came in broken and had to be replaced ordered. No one from the service dept. called me to set up a new appointment. The repairman called me because he caught the error.
Jonathan - Boca Raton, FL
Joe - Boca Raton, FL
Easy scheduling , good experience. Great people
good service rep
Ronald - Boca Raton, FL
Judy - Boca Raton, FL
Very good and knowledgeable.
Al Johnson was a great!!
Bill - Boca Raton, FL
I will NEVER call Flamingo Appliance for any thing. They never called me back and didn't follow my instructions on shipping me the part I needed. VERY UNPROFESSIONAL office and MANAGEMENT!!!
Randee - Boca Raton, FL
It was a very good service..
great repair tech
Paul - Boca Raton, FL
Sandra - Boca Raton, FL
Very helpful and knowledgeable technician. Was in and out quickly.
Above and beyond
Jasmin - Boca Raton, FL
I had an unfortunate situation occur during when Jerome came to fix my oven. The oven had collapsed the shelf below it and after he fixed the issue with the oven, he was kind enough to call his boss and ask for permission to leave the dolly at our home with the Oven resting on it until our carpenter could come fix the shelf the following day. He really went above and beyond the following day as well when he returned to finish putting the oven back together. He had a very positive and helpful attitude and did not demonstrate any frustration in a frustrating situation. He truly exemplified excellent client service. Thank you Jerome.
Virginia - Boca Raton, FL
Steven was excellent. !
Excellent work by Jerome
Henry - Boca Raton, FL
Our Tech Jerome was informative, efficient, answered all Qs & was very patient & polite. He came when he was supposed to, & called ahead to let me know he was coming. We couldn't be more pleased, but as I told Jerome, I wish I didn't have to see him or other Techs so often.
Jonathan - Boca Raton, FL
Flamingo Appliance is professional service company which has online service scheduling, email updates, and very nice service people. Our downdraft range is a specialty stove and it has required a couple of service calls for burner replacement over the past 10 years. We have always been satisfied by their ability to do the job.
Great service tech!
Toll - Boca Raton, FL
Jeremy is a very knowledgeable tech. He has fixed our issues each time he has come and understands and knows his product. He always goes the extra mile and answers any questions we may have. We request him whenever we need service.
Great service, on time
Rana - Boca Raton, FL
Ana - Boca Raton, FL
Great fast courteous service will call them anytime I need service. The service person was very profetional and patient. Thank you
Frank - Boca Raton, FL
Harvey - Boca Raton, FL
Magno was very pleasant to work with. He did a great job. He has a great personality, and a great sense of humor, and he was efficient in performing his job.
Jane - Boca Raton, FL
Came on time. Resolved the problem
Albert - Boca Raton, FL
Had a fantastic experience
REFRIGERATOR WHIRLPOOL WRB322DMBW00 customer complaint unit not making ice checked found bad i/m replaced tested all ok; pckd up 1 W10884390 (icemaker)
DISHWASHER JENN-AIR JDB9800CWP2 "Customer has a light in the display fainting also unit has rust stain in the dishwasher, I called tech line and they said to use Mr. Clean® Magic Eraser sponge service point - 7723650762 - Dustin - and soap W10282479 -; ordrng 1 W10282479 (cleaner) and 1 W11179176 (display)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Business office. Unit has a problem with the ice bucket not dispensing ice, I did remove the bucket and clear all ice, it is working fine now. Due to the fact that unit it is in a business office it may have future issue due to the fact that they open and close the door and humidity get in more frequently. Unit may not work well in this scenario."
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Unit temps too high. Need new damper assy and contol board to repair unit.; ordrng 1 WPW10594330 (damper) and 1 WPW10503278 (control board) and 1 WPW10464769 (housing)
RANGE WHIRLPOOL WFE515S0ES1 "Unit has a problem with the hinges, I did remove and replace hinges."
ICE MACHINE KITCHENAID KUIS18NNXB0 Unit has problem with the water valve and needs to be cleaned.; ordrng 1 W10585391 (valve) and 1 W11179302 (cleaner)
WASHER WHIRLPOOL MVWB765FW Training 45
WASHER WHIRLPOOL MVWB765FW "replaced parts ,recalibrated unit ,ran test ok"
DISHWASHER WHIRLPOOL GU2275XTVY1 "Unit was dead, I did test the unit and found a lose connection on the electrical, I adjust the connection unit checks out fine."
COOKTOP KITCHENAID KICU509XBL00 Unit right rear burner not working. Cannot access unit due to install. Unit is sealed to counter top by strong adhesive and cannot remove. Showed customer and customer needs to have unit accessible for tech to work on
REFRIGERATOR JENN-AIR JB36NXFXRW03 Customer stated unit made noise and believe door not closing properly. Found that unit top panel rubbing against upper unit frame causing vibration. Also unit door closing correctly contracting correctly automatically at 45 degree angle. Checked unit. Unit working as designed.
WASHER WHIRLPOOL WTW8500DC2 "replaced parts ,recalibrated unit ,checked ok"
REFRIGERATOR KITCHENAID KRFC302ESS00 Unit handle was loose. secured handle to unit. Unit working as designed.
DISHWASHER KITCHENAID KDTE204GPS0 Unit is working as designed. Problem is an installation related issue. This was a bad install that the right side bracket has deformed and preventing unit from coming out. Cannot perform an proper install to unit and cannot fix install as is. Unit itself is working correctly and does not need service. Customer will have to contact install company that
REFRIGERATOR KITCHENAID KFCO22EVBL00 Unit mullion was off track and no ice. Found ice maker off and unit mullion needed to be secured to unit. Secured mullion to unit and also tested ice maker. Unit working as designed.
DISHWASHER JENN-AIR JDB9600CWX plz reorder borad; ordrng 1 W10736449 (housing-ui) and 1 W10736465
OVEN JENN-AIR JJW2430DS01 auth#JH7QR00EPL1 replace bad console and check unit ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Did take the unit apart and replaced bimetal and main control board. I did owm out the heater and heater checks out fine.; used 1 WPW10384183 (THERMISTOR) from stock
MICROWAVE KITCHENAID KHMS2056SSS0 "Unit has a problem with the touch pad, unit will need new door."
WASHER WHIRLPOOL WFW9290FC0 "Unit not starting unit when in use. Found valves not responding to commands to open for water, drain pump has shorted and acu board is non responsive and shutting unit off. Need autho for repair; ordrng 1 W11201294 (acu) and 1 WPW10605427 (drain pump) and 1 WPW10247306 (valve), states that autho needed"
REFRIGERATOR KITCHENAID KSCS25FKSS01 Installed bi metal and heater. Unit working as designed.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer said that lights were not working correctly, I did advise then to turn off the breaker and reset if there are issues so it will reset the board, also they complain on noises, I did pull out the refrigerator and was able to check the lines, there is nothing wrong with lines, compressor is also working fine."
DISHWASHER KITCHENAID KDTE334DSS0 Unit had glass in it from customer washing wine glasses. Removed chards. unit working as designed. Explained to customer that if more glass gets stuck in unit that labor will be charged.
DISHWASHER KITCHENAID KDTM404ESS3 cc unit not operating tc UI not responding to touch. secured UI connections and power cycled unit. unit checks all ok. job completed.
WASHER WHIRLPOOL MHW6000AW0 "Unit has a problem with the drain on the bottom the tub, hose came off, Customer said that he did take the unit apart and did clean the filter, I did installed the bottom hose, I found an excessive amount of insulation foam in the bellow section and tub, foam is from the dog bed, I did remove all foam as much as possible, also did put the machine back together, did test unit. THIS CALL HAS NO WARRANTY."
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Unit does not make ice, I did remove and replaced ice maker, unit checks out fine now.; used 1 W10873791 (ICEMAKER) from stock"
ICE MACHINE KITCHENAID KUIX305EWH0 Removed internal components and cleaned. All checked ok.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Installed evaporator. Unit working as designed.
WASHER WHIRLPOOL WFW5090GW "Washer was dead and not working, I did reset main control unit started to work I did test on diagnostics, and unit checks out fine."
MICROWAVE KITCHENAID KHHC2090SSS2 "Unit has a bad display, it needs a new door."
REFRIGERATOR WHIRLPOOL KSSS42QDW05 replaced units evap fan motor. ran tested operations all checked out okay.
REFRIGERATOR WHIRLPOOL WRS586FIEM04 "No ice, I removed and replaced ice maker and water valve"
DISHWASHER KITCHENAID KDTE104ESS1 Installed sump/motor assy and panel. Unit working as designed.
REFRIGERATOR MAYTAG MRT118FFFH01 Customer concerned door not closing properly. Found door gasket was fine. Mullion was hot. Found unit pushed all the way to the back not circulation air. Advised customer to keep unit off wall. Unit working as designed.
REFRIGERATOR JENN-AIR JFX2597AEM2 "Unit does not make ice, unit will need new ice maker and water valve.; ordrng 1 WPW10349187 (valve) and 1 W10882923 (icemaker)"
FREEZER KITCHENAID KRFF707ESS01 Replaced door and is sealing properly. All checked ok.; ordrng 1 W10876598/directship (nameplate/direct ship)
RANGE WHIRLPOOL WEE750H0HZ0 Need to replace console. Part was damaged.; ordrng 1 W11290627 (control)
RANGE JENN-AIR JES9750CAS02 replaced units control board. ran tested operations all check normal element is turning off once bake or broil is canceled.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Unit was not dispensing crushed ice, I did remove bucket and found the solenoid not connected, I did connect the part and unit started to work again."
DISHWASHER WHIRLPOOL MDB4949SDM2 "Dishwasher does not drain, plug in the garbage disposal never removed, I did test the dishwasher and unit was it is working fine after plug in the drain was removed, Customer said that a friend installed the garbage disposal and there was a leak, I did test the machine and found no leak, also no leaks in the sink area."