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Local Reviews
for Belleair Beach, FL
Powered by Fluid LOCALGreat Service Rep
Clyde - Belleair Beach, FL
Tom was very informative and helpful.
Excellent service conducted by your service man Tom
Jerry - Belleair Beach, FL
Tom is very experienced with Jen Air products. He fixed or dishwasher first, and while he was there I mentioned that we had a different repair service repair our refrigerator without success as the ice dispencer would not work, even after three tries. Tom took a quick look and found the problem with the wires that lead into the bottom of the freezer door. He also notices a defect in the waterline going in to the ice maker where it appeared to have been kinked. After seeing that, I was very concerned as we had friends in Michigan that had a broken refrigerator line that ran water into their kitchen and then down into their family room that cost their insurance $50,000 to fix. We have new wood floors and I wanted that line replaced. Tom suggested that I call Jen Air service and present my issues. Jen Air was very cooperative and after a lengthly call, the service lady said she would send us the complete freezer door assembly. Tom then came and replaced the door. The ice maker and the ice auger now work perfectly. Tom is the main reason for providing this customer satisfaction. We were somewhat down on Jen Air before, but now we are completely satisfied with their customer service and with their service representatives at Flamingo Appliance. Thank you. Great service and I wouldl recommend Jen Air and them to anyone.
Very persistent
Jerry - Belleair Beach, FL
Worked to get the dishwasher fixed.
James B.
WASHER WHIRLPOOL MHW8630HW SR#7727425928Only error code was for over sudsing. Unit passed all tests with tech line.
James B.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 I cleaned out the calcium build up inside the water line and unit is now dispensing propely.
James B.
WASHER MAYTAG MVWB835DC4 I found water is not coming out of the water valves. Will need new water valve.; ordrng 1 W11172234 (housing)
Tom P.
WASHER MAYTAG WFW8300SW00 "unit will not enter diagnostics, found door locked shut customer was able to pull door open without affecting latch/striketech line andrew unit f28 serial comm error customer is going to replace unit"
Jospeh G.
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 Found the ice maker to have a pin hole in it causing water to leak everywhere. Replaced the ice maker and tested. No more leaking. Unit is functioning as designed.
Tom P.
REFRIGERATOR KITCHENAID KUIS18PNTW2 "unit will not power on with pump and also found drain hose appears to be a garden hose rigged to fit this unit, advsided customer about this and thye are just going to replace unit like orignally planned"
Tom P.
ICEMAKER KITCHENAID KUIS18PNTW2 "found drain pump shorting out causing unit to turn on and flash after filling and turn off, will need to replace drainage pump, customer is going to replace unit instead of repair it"
Tom P.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "found unit clumping in front section of ice bin, removed debri and cubes causing this, check proper temps and advised customer on how to prevent this issue by emptying bin periodically"
Tom P.
RANGE WHIRLPOOL KDRP467KSS07 "found unit not heating customer just had electrical work done in kitchen, found unit reading PF, cleared and ran a 350F bake with no issues and all burners working- tests good"
Tom P.
WASHER MAYTAG MHW6630HC0 "customer finding unit still wet at end of cycle, ran diagnosricsfoe5-overloadedf0e2-over sudsadvised customer on these issues and how to prevent these issues from occuring running monthly clean cycles, keep door ajar, seperation of diff types of clothing and the use od drain/spin aswell as clen washer cycle once a month - tests good"
James B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 I removed the ice build up in the icemaker and cycled it. No longer is leaking.
James B.
WASHER-TOP LOAD WHIRLPOOL MVWC565FW0 august 17 2017 REGISTERED PER WHIRLPOOL NOT IN WARRANTY-COMMERCIAL USE.
James B.
REFRIGERATOR WHIRLPOOL n/a Unit is not dispensing enough water to icemaker in the freezer causing multiple fills and causing a drip over time into the bucket. Needs dual valve replaced for freezer imaker.; ordrng 1 W11129435 (valve) and 1 W10865826 (valve)
James B.
REFRIGERATOR JENN-AIR JFX2597AEP2 Unit is now working must of been fixed from last visit when tightening wires. Customer said no issues.
Tom P.
REFRIGERATOR JENN-AIR JSC23C9EEM00 "installed new door that was shipped to customer, all features working properly - tests good"
James B.
REFRIGERATOR JENN-AIR JFX2597AEP2 Thermister is not reading correctly in ice box. Need to replace icemaker with harness and board. Also needs new ice tray. 2 call count due to harness; ordrng 1 W11035835 (control board) and 1 W11185686 (ice bin)
James B.
REFRIGERATOR JENN-AIR JFX2597AEP2 Thermister is not reading correctly in ice box. Need to replace icemaker with harness and board. Also needs new ice tray. 2 call count due to harness; ordrng 1 W11035835 (control board) and 1 W11185686 (ice bin)
Tom P.
REFRIGERATOR WHIRLPOOL KFXS25RYMS2 "customer finding every 5 minutes aug motor will engage as if paddle is being pressed for ice on dispense, when paddle is manually pressed on dispenser ice door chute willtech line chris, advised called tech line chris advised appears to be a defective HV control board based on the info provided7723669978; ordrng 1 WPW10404689 (cntrl-elec)"
Tom P.
DISHWASHER JENN-AIR JDB8000AWS3 "installed new ui/control and also thermostat and seal for panel/ui, ran auto cycle - tests good"
Tom P.
DISHWASHER WHIRLPOOL WDT720PADM2 "installed new sump assembly - tests good no leaks and running properly, also advised customer on cleaning and usage"
Tom P.
DISHWASHER JENN-AIR JDB8000AWS3 "unit getting extreme hot while running on exterior panel, countertops, sink area, customer also finding leds not illuminating when unit is completing cycle on front panel and uicalled tech line Dustin, advised to confirm with parts dept. that this is correct board and if it is look into changing UISR#77234445786/4-float open6/3-suds/air in pump; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10418325 (panel-cntl) and 1 WPW10195091 (thermostat) and 1 WPW10195007 (seal) and 1 WPW10418325 (panel-cntl)"
James B.
DISHWASHER JENN-AIR JDB8000AWS3 I replaced the control and sensor ont he dishwasher.
James B.
DISHWASHER JENN-AIR JDB8000AWS3 "9-1, 3-2,-- Control board is covered for the control. Unit needs a new control and OWI Switch.; ordrng 1 WPW10705575 (sensor) and 1 W10866118 (control)"
Tom P.
FREEZER KITCHENAID KBFO42FTX04 "found icemaker cracked molding causing unit to fill up on freezer bottom with ice and will need to replace icemaker, ordering; ordrng 1 WPW10277450 (icemaker)"
Tom P.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "INSTALLED NEW DUAL VALAVE AND UPPER ICEMAKER, LOWER ICEMAKER HAS BEEN WORKING PROPERLY, CONFIRMED WATER FILTER SEATING PROPERLY AND DISPENSING WATER"