Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Austell, GA
Bobbie - Austell, GA
This was a warranty visit, so there was no charge. The tech was great at explaining everything regarding the use of my appliances.
Walton - Austell, GA
I was really impressed how he emailed to keep me informed and followed up with a call the day before and kept to his schedule.
Finnian - Austell, GA
Great service very nice guy
Ashley - Austell, GA
Good experience fixed with no problem had great communication
Kendra - Austell, GA
Patrick is awesome.....knows his job very personable explained what happened and how he is going to fix my fridge.
Mi - Austell, GA
Flamingo has the best techs! Technician was knowledgeable, timely, neat and wore booties. One call service-call and repair makes life easier.
Melvin - Austell, GA
Very knowledgeable and quick response time and very much on time everything’s great
Denise - Austell, GA
Great The technician was very informative and helpful as well as knowledgable about the products he service.
William...Jay - Austell, GA
Patrick was very professional and very knowledgeable on the ice maker. Hope it does not breakdown soon, but if so, only Patrick should be assigned the task.
Courtney - Austell, GA
He was a sweet heart,
David - Austell, GA
Very helpfuf five star
Ginette - Austell, GA
Patrick did a great job on explaining the issue and making the fix quick.
Carolyn - Austell, GA
Patrick was very professional,attentive, friendly.
Carrie - Austell, GA
Robert - Austell, GA
He knew what he was doing
Elijah provided great service!
Carla - Austell, GA
Great service. He came when he said he would and was very professional.
Gayle - Austell, GA
He did a great job!
It was a very great service and professional
Maria - Austell, GA
Jane - Austell, GA
Eric did a great job of repairing the refrigerator but it took too long for the parts to come in. We were out of a Fridge for 9 days.
TC - Austell, GA
Donny was prompt and professional!
TC - Austell, GA
Eric was very professional and prompt. He is very knowledgeable and courteous.
Service took a lot longer than I expected to be completed.
Bilal - Austell, GA
Service took a lot longer than I expected to be completed.
Quick with Great Service
Veryle - Austell, GA
He was very polite and completed his work in a few minutes and now our fridge is working fine.
Quick with Great Service
Veryle - Austell, GA
He quickly completed the service request and everything is working now. We are happy with everything.
Great Customer Service/ Very Professional/ Nice
Phyllis - Austell, GA
Arlean - Austell, GA
The technician did a great job!
Meta - Austell, GA
Extremely professional and great product knowledge
Deborah - Austell, GA
WASHER MAYTAG MVWB865GW0 Installed valve. Unable to test due to lack of testing equipment. Repair complete.
DISHWASHER WHIRLPOOL WDF330PAHS3 Customer cmpl dishwasher is not draining. Drain pump is working. Found debris in end of drain hose attached to disposal. Vaccuumed drain hose to clear & tested okay. Provided Customer a rinse-aid sample as a courtesty & demonstrated rinse aid usage. No other issues found. Repair complete.; used 1 W10839245 (WET AGENT) from stock
MICROWAVE WHIRLPOOL WMH32519HZ3 Installed control board & tested okay. Repair complete.
MICROWAVE WHIRLPOOL WMH32519HT0 "Customer cmpl they are still having the same issue. While discussing the issue, the Customer stated that sometimes the unit will work if the door is opened & closed, indicating an issue with the door switches. Replaced upper & lower interlock assy. Tested okay. Installation of M/W is slightly off level (higher on hinge side than switch side. Advised Customer that levelling of M/W may be contributing to issue. No other issues found. Repair complete.; used 1 W11244494 (INTERLOCK) from stock"
STOVE - GAS AMANA AGR4230BAW3 "Customer cmpl oven door hinge came off again. Upon arrival, found RH hinge detached from oven. (same side that came off on previous visit) Inspected both hinges - found screws loose on LH hinge. Also found that hinges weren't seating properly in hinge mounts. Tightened screws & reattached door. Confirmed hinges are secured to hinge mounts properly. Repair complete."
RANGE WHIRLPOOL WEG745H0FS0 "Customer cmpl oven is not heating. Upon arrival, found gas supply tube misaligned with burner assembly due mishandling from installation. Oven was moved with dolly, causing damage to chassis. Realigned gas supply tube to fit properly into gas burner & tested okay. Advised Customer that there was flame underneath oven - wiring was not damaged, but there was scorching on the back of the bottom tray below oven. Repair complete."
DISHWASHER WHIRLPOOL WDT720PADM1 "installed UI and ECB, ran diag tested correectly.
DISHWASHER WHIRLPOOL KDTE334GPS0 "Customer cmpl dishwasher door not attached properly & controls not responding. Door was misaligned due to pulling on dishwasher door. Corrected door attachment. Found 120VAC power supply to controls, but no response. Needs new main control board. Customer declined estimate - they will call back if they decide to go ahead with the repair."
DISHWASHER WHIRLPOOL WDF331PAHB0 "Customer cmpl dishwasher interior is wet after cycle. Confirmed that the heating circuit is working properly in diagnostics. As a courtesy to Customer, provided rinse-aid sample. Demonstrated rinse-aid usage, cycle selection, running hot water before starting cycle, & proper loading. When water valve is turned on, there's hydrostatic shock in the plumbing. Advised Customer to contact maintenance to have them check for high water pressure in unit. No other issues found. Repair complete.; used 1 W10839245 (WET AGENT) from stock"
FREEZER KITCHENAID KRMF706EBS01 "Customer cmpl FC door is scratched upon delivery. Unit was purchased on 11/23/2019, so cosmetic damage is still covered under warranty. Needs new FC door.; ordrng 1 W10815700 (dor-fip bl)"
MICROWAVE WHIRLPOOL WMH32519HT0 "Installed magnetron, capacitor, & diode. No loose ground screws, indicating that the magnetron was weak, causing diode to fail. Tested okay. Repair complete."
MICROWAVE WHIRLPOOL WMH32519HV4 "Customer cmpl microwave not working again. Diode is bad again, indicating a weak HV component. Capacitor was replaced approx 3 months ago. Outlet ground is good. Ordering capacitor, magnetron, & diode. Will check ground wiring upon return. File #: 7726637968; ordrng 1 W10850446 (capactr-mg) and 1 W11256462 (diode) and 1 WPW10693025 (magnetron)"
DISHWASHER WHIRLPOOL WDT720PADM1 F2E2 communication error between UI and ECB. needs both replaced; ordrng 1 W10751502 (elect control board) and 1 W10815487 (panel-cntl )
DRYER MAYTAG MEDC215EW1 "Customer cmpl there is a burning smell from dryer & discoloration on bulkhead vent. Upon arrival, checked terminal wiring - no burnt wiring found. No debris in heater housing or exhaust housing. No other issues found. Discoloration is on heater vent. Advised Customer that discoloration is due to heat from heating element and is normal. No other issues found. Repair complete. Safety team provided authorization (MNPDENPWPL1)."
FREEZER KITCHENAID KRMF706ESS01 Installed LH bracket. Tested okay. Also tightened FC & pantry door handles as a courtesy to Customer. Repair complete.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 installed harness tested for 10 minutes tested correctly
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer cmpl freezer door not opening. LH rail of top FC shelf is malfunctioning. Attempted to repair, but rail clip broke. Needs new LH rail.; ordrng 1 W11131390 (bracket)"
WASHER ROPER RTWR4516FW2 Installed control board & lid latch. Repair complete.
DISHWASHER WHIRLPOOL WDF520PADM7 Customer cmpl detergent is not dispensing & dishes aren't getting cleaned. Found upper spray arm detached and preventing lower spray arm from moving. Reattached upper spray arm and confirmed wash motor is running. No other issues found. Repair complete.
DISHWASHER WHIRLPOOL WDF331PAHB0 "Installed control board. Unit still tripping breaker. Wiring harness was checked for short last time, indicating wiring is good. Checked unit with extension cord to different outlet & unit works fine on a different outlet, indicating an electrical issue with circuit."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 damage to power cord could not test; ordrng 1 W11293381 (harns-wire)
WASHER MAYTAG MVWB765FC2 Installed control board & calibrated load sensing. Repair complete. Customer is dissatisfied with performance of product.
DRYER - ELECTRIC AMANA NED4655EW1 "Customer cmpl dryer not running. Upon arrival, checked voltage at terminal block & found 120VAC on L1-N & L2-N, but 0VAC on L1-L2. Dryer not running due to insufficient voltage. Electrical circuit needs to be inspected & repaired by an electrician."
WASHER WHIRLPOOL WFW9451XW00 "front load wahser F30 error code needs dispenser assy w/actuator . assy NLA called new leaf to document, spoke with AJ, transferred work order to washer instead of dishwasher. documented part needed is NLA moving to replacement file/service order# SO10301020FCC"
M/W OTR WHIRLPOOL WMH32519HZ3 "Customer cmpl microwave UI was off about a week ago, but worked again the next morning and since then. Also cmpl that there was arcing from dual-level cooking rack to cabinet. No error codes stored. Advised Customer re: use of dual level cooking rack & to remove unless items are being cooked on both turntable & rack. No other issues found. Repair complete."
OVEN WHIRLPOOL WFE505W0JS0 "Customer cmpl oven not heating up. Upon arrival, both bake & broil are getting voltage & heating up. Double-checked that relays are closing multiple times. No issues found. Advised Customer re: using UI controls. Repair complete."
DISHWASHER WHIRLPOOL WDF331PAHB0 "Customer cmpl dishwasher tripping breaker. Upon arrival, found breaker tripped & will not reset. Disconnected wiring to unit & circuit will reset properly. Disconnected all wiring to board except main power, still tripping breaker. Isolated board from heating circuit & confirmed that board is tripping circuit. Needs new control board.; ordrng 1 W11087226 (control elec)"
WASHER MAYTAG MVWC465HW2 "Lowes repair tag states that unit needs to be tested. F8E1 (long/no fill) error stored. Tested hot & cold inlet valves - no issues found. Confirmed function of other components (spin, agitate, lock/unlock, & drain). No issues found. Repair complete."
DISHWASHER MAYTAG MDB4949SDE0 "Customer cmpl dishwasher rinse aid cap won't stay on, unit making strange noise during wash, & top rack not cleaning very well. Rinse aid cap was damaged, preventing reinstallation. Replaced rinse aid cap. Wash motor is running, but top spray arm isn't moving. Disassembled spray arm assembly & found food debris in upper and lower spray arm. Removed sump filter & found filter clogged with plastic & food debris. Cleared & tested okay. Advised Customer"
OVEN MAYTAG MEW7527AB00 "Customer cmpl oven loose from cabinet since last visit. Upon arrival, found screw mounting grommets broken. Replaced grommets as a courtesy to Customer. Repair complete."
WASHER MAYTAG MVWB765FC2 "Customer cmpl washer still leaving white residue on clothes. Upon arrival, found F7E9 (locked rotor) & F2E1 (stuck key) errors stored. No evidence of friction on basket, spin/agitate tests okay. Per tech line, white residue issue is caused primarily from too much detergent and/or overloading. Ordering main control board in order to eliminate the possibility of a software issue. File # 7726378616.; ordrng 1 W11135392 (cntrl-elec)"
REFRIGERATOR MAYTAG MFW2055FRZ00 "arrived at the unit, customer had a clog in unit causing water to leak for freezer, i removed clog in unit drain, unit is working."
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Customer cmpl freezer door not opening fully. Upon arrival, found FC door rails misaligned, preventing rail from extending on LH side. Corrected. Also found loose screw on LH preventing full closure. Tightened screw & tested okay."
RANGE AMANA AGR4230BAW3 "Customer cmpl oven door coming off on one side & not opening/closing properly. Upon arrival, found RH hinge in closed position, but detached from oven. Pried hinge open & reattached to oven. Tested okay. Repair complete."
WASHER-TOP LOAD ROPER RTW4516FW2 "Customer stated that unit has been replaced with a new washer and is still concerned about water leaking. Upon arrival, no evidence of water leak. Oil residue on floor under dryer is from oil leaking from the transmission from previous unit that was replaced. Filled tub to the top with water - no leaks from tub seal, inlet valves, drain hose, or outer tub. No evidence of water deposits on interior. Calibrated unit & no other issues found. Advised Customer if water is seen on floor, it's not coming from the washing machine, particularly since unit has been replaced. Repair complete.; (created new UIS, deleted prior attachment to UisID 121777)"
OVEN MAYTAG MEW7527AB00 "Customer cmpl oven taking a long time to preheat. Upon arrival, tested broil element - broil not heating at all. Checked voltage at terminal behind UI - supply voltage is good, indicating a failed relay on board. Needs new control board. Control board comes as a kit with blower assembly, wire harness, & control board. Customer declined estimate."
DRYER MAYTAG MEDB765FW0 "Customer cmpl dryer displaying F4E1 error. Upon arrival, confirmed F4E1 error stroed. Incoming voltage ~250VAC (~245VAC under load). Heating circuit is working properly - relay on board is opening and closing normally. Ran timed dry for Unable to reproduce issue. No other issues found."
WASHER WHIRLPOOL WTW4816FW2 "checked and confirm unit is running as designed,cx only consined ,the unit is also purchase this year as per closing date."
OTR MICROWAVE WHIRLPOOL WMH31017FB0 Installed interlock switch kit. Tested okay. Repair complete. Auth = WMWP0MWWPL2
WASHER ROPER RTW4516FW2 checked and cofirm unit running on deepwater wash cycle took all the parts apart could not acertain the point of leakage or seen any leakage from the unit adivise cx to put an eye on it again.and cx says she use to run like 6-7 loads on unit