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for Arcadia, FL
Willene - Arcadia, FL
Suzanne - Arcadia, FL
Excellent service. Refrigerator is working perfectly!
Tim - Arcadia, FL
Very well 😊👍
Jackie - Arcadia, FL
Kiel - Arcadia, FL
He was amazing at his job! Great Customer Service.
. Great service
Charles - Arcadia, FL
Fast and efficient
Pamela - Arcadia, FL
Dora - Arcadia, FL
3rd service call. tech left bear wires, digital panels falling out. in three calls on a 5 mo old fridge you would think with a big company repairs would be better. not all problems have yet to be addressed.
Liliana - Arcadia, FL
I was pleased with the communication provided by the technician. He kept me informed and completed the repair to my satisfaction.
Bonneta - Arcadia, FL
Melissa - Arcadia, FL
Carmen - Arcadia, FL
Repair Great confusion poor
Brian - Arcadia, FL
The actual repair was exceptional however the confusion over what part was needed and not being told what part was needed what's totally incompetent
Lillan - Arcadia, FL
Carole - Arcadia, FL
We were very happy with the technician. He had a lot of experience and was very courteous and friendly.
Don - Arcadia, FL
Connie - Arcadia, FL
Received no confirmation phone call of service appointment. Technician did call on his way, but from an unrecognized #, which I did not answer, of course. Policy forbids his leaving voice mail. This is a poor policy and needs rectifying. He therefore arrived “unannounced” at 7:00 p.m. during dinner. It’s not his fault, and his service was great.
Linda - Arcadia, FL
Timothy - Arcadia, FL
Professional, knowledgeable and fast
Cheryl - Arcadia, FL
The technician was courteous and efficient.
Albert - Arcadia, FL
Never showed or called
Groover - Arcadia, FL
Was told my unit would be fixed this past tue. No call/no show
WASHER WHIRLPOOL WFW6620HW0 installed console .unit checks okauth ws8qus8nl2q1 no q2 no did not sighn due t covid-19
WASHER WHIRLPOOL WFW6620HW0 see other techs notes
WASHER AMANA NTW4516FW3 "getting error for over suds,found cust not using HE soap,explain the use of HE soapq1 no q2 no did not sighn due t covid-19"
WASHER MAYTAG MVWB865GW0 has comm error.inst control and console . unit test okq1 no q2 no did not sighn due t covid-19
ICE MAKER KITCHENAID KUID508HBL00 installed filter head .unit still leaking .edwin ordering new filter headq1 no q2 no did not sighn due t covid-19; ordrng 1 W11257051 (tube) and 1 WPW10678299 (tube)
COOKTOP KITCHENAID KGCC506RBL07 inst harness.unit test okq1 no q2 no did not sighn due t covid-19
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "unit not defrosting q1 no q2 no did not sighn due t covid-19; ordrng 1 W11084324 (harns-wire) and 1 WP2323198 (heater) and 1 4389144 (motor,evap.fan)"
WASHER WHIRLPOOL WFW6620HW0 needs console and controlthis is a stack unit; ordrng 1 W11319991 (control) and 1 W11322905 (control) and 1 2man (2man)
WASHER WHIRLPOOL WTW5000DW2 "cust says unit oob sometimes ,recalibrated board .unit test okq1 no q2 no did not sighn due t covid-19"
REFRIGERATOR WHIRLPOOL WRT511SZDB00 installed door and washersq1 no q2 no did not sighn due t covid-19
WASHER WHIRLPOOL WFW560CHW1 customer using wrong soap.causing sud errorq1 no q2 no did not sighn due t covid-19
WASHER MAYTAG MVW7232HW0 did not recieve part yetq1 no q2 no did not sighn due t covid-19; ordrng 1 W11400157 (valve)
REFRIGERATOR GLADIATOR GARF30FDGB00 inst control and thermistor.unit checks okq1 no q2 no did not sighn due t covid-19
DRYER MAYTAG MEDC465HW0 UNIT NOT STARTING; ordrng 1 WPW10117655 (START) and 1 WPW10569603 (DOOR) and 1 279827 (MOTOR)
DRYER MAYTAG MEDC465HW0 unit will not start .getting 240 VL1-L2 ..130 V L2-N 109 V L1-N WHEN YOU PLUG IT IN YOU GET 240V L1-L2 0V L1-N 0V L2-N HOUSE VOLTAGE HAS LOST NEUTRAL PER TECH LINE sr 7728572365
WASHER WHIRLPOOL WFW5620HW0 installed drawer .unit test okq1 no q2 no did not sighn due t covid-19
WASHER MAYTAG MVWX655DW2 installed parts listed q1 no q2 no did not sighn due t covid-19
RANGE SLIDE IN WHIRLPOOL KSEG700ESS inst fan.unit checks okq1 no q2 no did not sighn due t covid-19
MICROWAVE OTR WHIRLPOOL WMH31017AW1 found bad mag and transformer.due to grease covering unit inside and out.cust has warrenty with ahs .she will call them to have unit repaired.q1 no q2 no .cust did not sighn due to covid 19.use authorization # wrhbfrhwl1
DRYER MAYTAG MEDC465HW0 getting 0v from L1-L2 getting 120v L1-N AND L2-NINFORMED CUST THEY NEED AN ELECTRCIAN.ALSO FOUND MOUSE SHORTING ACROSS POWER BLOCKq1 no q2 no .cust did not sighn due to covid 19
REFRIGERATOR GLADIATOR GARF30FDGB00 UNIT NOT DEFROSTINGq1 no q2 no .cust did not sighn due to covid 19; ordrng 1 W11181209 (HARNESS) and 1 W11244100 (CONTROL) and 1 WPW10316428 (HEATER) and 1 WPW10383615 (THERMISTOR)
WASHER MAYTAG MVWB865GW0 needs console; ordrng 1 W11135391 (console) and 1 W11162440 (control)
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "Removed faulty factory drier and replaced with Lokring drier. Leak checked unit under vacuum as well as under pressure. No leak found after repair. Charged unit to factory spec and verified proper cooling following repair. All checks OK at this time. Job complete. Q1 no, Q2 no. No signature due to COVID-19 protocol."
DRYER AMANA NED4655EW1 "found dryer vent tangled,inst custq1 no q2 no .cust did not sighn due to covid 19"
DRYER WHIRLPOOL NED4656EW1 cust complaint was takes too long to dry clothes.found vent blocked .inst cust
WASHER WHIRLPOOL WFW5620HW0 drawer leakingextra labor wrcqy00nl22 men; ordrng 1 W11318755 (disp) and 1 W11314648 (bellow) and 1 W11329112 (control)
REFRIGERATOR WHIRLPOOL WRT511SZDB00 freezer door liner warped causing frost needs door (freezer) blackq1 no q2 no .cust did not sighn due to covid 19; ordrng 1 LW10648577 (door) and 4 WP487576 (washer)s
WASHER MAYTAG MVWB835DW4 "ran unit thru diags no errors found,recalibrated board .unit test okq1 no q2 no .cust did not sighn due to covid 19"
WASHER MAYTAG MVWB766FW0 "Rebuilt drive system for unit. Ran full series of tests after repair to ensure unit running properly. All checks OK at this time. Job complete. Q1 mno, Q2 no. No signature due to COVID-19 protocol"
WASHER AMANA NTW4516FW3 "found drain hose on floor,inst cust that they need to raise hose up to level of console.q1 no q2 no .cust did not sighn due to covid 19"
REFRIGERATOR WHIRLPOOL WRS321SDHB01 inst diffuser . all ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 inst door all okq1 no q2 no .cust did not sighn due to covid 19
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "opened freezer found frost buildup was due to door not closed all way due to slides jamming repaired slides,cleared frost all okq1 no q2 no .cust did not sighn due to covid 19"
WASHER WHIRLPOOL MVWC465HW2 installed control. unit test ok
REFRIGERATOR WHIRLPOOL WRT318FZDB05 "SR7728230777- Tech lineSR7728036814-Trade care teamUnit is out of freon from factory. Leaking at factory filter dryer where factory lokring connects capillary tube to drier. Requires fittings we do not have included in our Lokring kit, and also have to order Lokring compatible drier. Drier is listed as out of stock. Compressor arrived badly bent and damaged. Marked as defective and will need re-ordered also. Customer extremely unhappy about out-of-box defective unit needing this severe of a repair. Called tech line and trade care team to see about alternative resolution. Was told we have to order parts and wait. Customer already without working fridge for 3+ weeks. She will be calling customer service with case #. ; ordrng 1 W11209866 (compressor) and 6 w11313694 (lokring coupler)s and 2 w11107829 (lokring drier)s and 1 SStech (SS tech)"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 needs control and sensor; ordrng 1 W11035836 (control)
WASHER MAYTAG MVWB766FW0 INST GEAR CASE .TEST UNIT NOT NOISERY NOW BUT ONLY AGIT IS SPINNING AND LID LOCK NOT WORKING PROPERLY .SR 7728170752; ordrng 1 W10734521 (SLIDER) and 1 W10811957 (BASKET) and 1 W10754161 (ROTOR) and 1 W10754158 (STATOR) and 1 W10754448 (CLUTCH) and 1 W10810403 (LOCK)
REFRIGERATOR WHIRLPOOL WRT318FZDB05 sealed sys problemq1 no q2 no .cust did not sighn due to covid 19; ordrng 1 lockringkit (lockring kit) and 1 W11407409 (evap) and 1 W11233073 (condenser) and 1 W11209866 (compressor)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 inst valve unit test ok
WASHER MAYTAG MVWC415EW1 inst part q1 no q2 no .cust did not sighn due to covid 19