Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Alpharetta, GA
Fantastic Service with Great Recommendations
William - Alpharetta, GA
The technician completed my dryer servicing in an expert manner.
Brandon did a great job, Fast and professional.
Alan - Alpharetta, GA
Nice service ... ridiculously high price
Kim - Alpharetta, GA
The tech was nice, efficient and competent. However the pricing structure is extremely high!! The part only cost $14... the time it took to replace the part was literally 2 minutes... however I was then charged $98 just for the service rep to come to my home AND another $90 to spend two minutes putting the part in. Unacceptable!!!
Very good, professional service
Jason - Alpharetta, GA
Always professional, kind and efficient service.
Donna - Alpharetta, GA
Professional and excellent service
Diagnosis fee is too high
Katherine - Alpharetta, GA
Diagnosis fee is too high. My unit was not fixable and replacement of the unit was only option. Still had to pay $98 to hear that. The technician was very nice but the diagnosis fee is too much.
Kecia Moore - Alpharetta, GA
We had a wonderful technician, that was both knowledgeable and friendly.
Mary - Alpharetta, GA
Anthony Cain was very professional. Called 20 minutes before arriving to say he was on his way. Hard working, efficient and polite.
Craig - Alpharetta, GA
The service tech came out and inspected the fridge and gave me the exact same diagnosis I already had. All I needed from either the service tech or the warranty tech was how much the repair would cost to determine if it was worth sending a service tech out. Instead I paid $98 for an unnecessary second diagnosis and an exorbitant quote, almost $700 for labor, to repair a part under warranty. The tech was polite and thorough but, a better tech would have assessed the situation at the beginning to give me a simple answer. In the end this cost me time, money and aggravation without getting a repaired fridge.
George - Alpharetta, GA
on time and very professional...
Jerome was great
Craig - Alpharetta, GA
Tanya - Alpharetta, GA
Great service by Anthony!
Chase - Alpharetta, GA
Could not have been more professionally handle.
bernie - Alpharetta, GA
The tech that installed the pump on my dishwasher was great. He was knowledgeable, cleaned up after himself and polite. Scheduling was the only issues. After being called and told that the part was delayed, I had to call Flamingo to prompt them to get the install service scheduled weeks after the first tech visited and after the initial delay in them getting the part. And even then I did not get an install window until 7 pm the night before service! The office needs work on follow up, but the techs are great. Happy with the final results
Ted - Alpharetta, GA
Tim did an excellent job of fixing our ice maker and being very informative on whatvggevusdye was.
Ben - Alpharetta, GA
Megan - Alpharetta, GA
Jerome was extremely helpful, professional and informative. He answered all questions I had and was very friendly and easy to work with.
Bruce - Alpharetta, GA
Jackie - Alpharetta, GA
very knowledgeable, on time. Easy to talk with and assured us or the product
E.Jafari - Alpharetta, GA
Sarah - Alpharetta, GA
Service man is knowledgeable and personable!
Ibraheem - Alpharetta, GA
Greg - Alpharetta, GA
Jerome replaced our gas cooktop and it looks great!
Great Job by Jerome
Julie - Alpharetta, GA
Connie - Alpharetta, GA
Flamingo was very professional and efficient. Everyone I interacted with was polite and helpful! Jerome, the technician was knowledgeable, professional and efficient!
Dean - Alpharetta, GA
Very happy with repair
Sean - Alpharetta, GA
Beshoy - Alpharetta, GA
Brent - Alpharetta, GA
Fast and courteous.
Great and quick service
Bhavin - Alpharetta, GA
Jerome was very knowledgeable and quick to get the job done. He also shared some useful tips about maintaining other applicances in the household
Jay - Alpharetta, GA
Jerome did a nice thorough job.
After 4 unsuccessful attempts with other service providers, Jerome was able diagnose and fix our refrigerator! Wonderful service!!
Margaret - Alpharetta, GA
As stated above, we are very pleased with the service we received from Flamingo. Very professional and competent. And a very fair price.
Katherine - Alpharetta, GA
Great service! I would recommend Anthony Cain ever time. Friendly, on time, knowledgeable and fix the problem quickly.
Alllen - Alpharetta, GA
Not happy with KitchenAid (or whomever they really are)
Chris - Alpharetta, GA
I don’t have an opinion about the service tech and don’t really know how much influence Flamingo has so this may all be related to KitchenAid, after all our almost new KitchenAid refrigerator is now cooling after the service. Our water dispenser is not working correctly still. Have not had a return call regarding our ice maker question. Took too long to get parts replaced. This felt like KitchenAid (or whomever they really are) knew this was a common issue, based on that assumption the parts replaced should have been “on the truck”. In addition, we had to pay over $300 to repair something that I believe KitchenAid has had regular issues with. We had a very old Kenmore refrigerator fail (compressor) in our basement about the same time, called Sears and they came out and fixed it the same day (had parts “on the truck”).
Amazing technician !!
Alyssa - Alpharetta, GA
Our technician was amazing he took the time to call me and let me know that he was on his way two times once when he stopped at the house before us and once when he was on his way !
James - Alpharetta, GA
Stevie - Alpharetta, GA
Jerome was great! So helpful, quick service and eased my concerns about my washer. Highly recommend!
Anthony was great!
Ben - Alpharetta, GA
Anthony knew right away what was wrong with my frig. Repaired it quickly and efficiently!
Leakshami - Alpharetta, GA
Worest. No care about customer
MICROWAVE WHIRLPOOL WMH32519HV1 replaced faulty control unit is functioning as designed.
REFRIGERATOR WHIRLPOOL WRS5556SIHZ00 REPLACED FREEZER DOOR
DISHWASHER WHIRLPOOL WDT710PAYM4 unit had caught fire on power connector unit was completly damaged replaced control ui and harness unit is now operating as designed.
DRYER WHIRLPOOL MED9600SQ0 replaced idler pulley and rollers and belt unit now operating as designed.
WASHER MAYTAG MVWB765FW3 INSTRUCT CUSTOMER NOISE NORMAL FOR UNITFILE 7724682886
REFRIGERATOR WHIRLPOOL KSSS42MDX02 tech replaced faulty overlaod and starter relay.unit is operating as designed.
COOKTOP KITCHENAID KCGS556ESS02 replaced regulator job completed
WASHER WHIRLPOOL WTW7000DW3 wrong part in box reordered; ordrng 1 W11106748 (console)
COOKTOP KITCHENAID KICU569XBL00 tech replaced faulty modules.unit is operating as designed.
REFRIGERATOR KITCHENAID KBSD602ESS01 tech need second man replace faullty water tube.; ordrng 1 wpw10296807 (water tube) and 1 wpw10683737 (water tube) and 1 extraman (extra man)
BUILT-IN M/W JENN-AIR JMD2124WS0 mag tube sparking damaged wave guide advise cust to purchase new unit
OTR MICROWAVE WHIRLPOOL WML55011HS2 customer complaint; unit making noises in operation.tech found that a bolt was caught inside blower wheel.tech removed and unit is operating as designed
DOUBLE WALL OVEN WHIRLPOOL KODE500ESS03 tech replaced faulty upper inner glass unit is operating as designed also tech advised customer on operation and maintenance..
MICROWAVE KITCHENAID KOCE500ESS07 replaced dam aged door glass to address thre customers concern of damabge
REFRIGERATOR KITCHENAID KRFF507ESS01 unit had a kinked water line slid fridge out slightly and water and ice are working as designed.
COOKTOP JENN-AIR JID4436ES00 unit has faulty modules ordering modules and fuses.; ordrng 2 W10914902 (module)s and 6 W10913305 (fuse-thrml)s
OVEN MAYTAG MEW9530FZ02 relay stuck on board oven overheated opened thermal fuses; ordrng 1 WP4449751 (thrmst-fix) and 1 W10841692 (cntrl-elec) and 1 WPW10545255 (fuse-thrml)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 tech installed leveling feet.customer will make final adjuatment after making floor adjustments.unit is operating as designed.
REFRIGERATOR IKEA IX5BBEXDS00 tech replaced faulty evap motor .customer is aware that unit needs 24-48hrs for better cooling results.customer was ok with tech signature.
DRYER WHIRLPOOL WRX735SDHZ00 thaw ice bucket then it came out
COOKTOP KITCHENAID KCGS556ESS02 bad regulator; ordrng 1 W11087445 (regulator)
WASHER WHIRLPOOL WTW7000DW3 control panel not accepting selections; ordrng 1 W11106748 (console) and 1 W11182871 (cntrl-elec)
WASHER MAYTAG MVWB880BW0 "replacsed failed tub with bearings and rotor , nit checked ok"
REFRIGERATOR WHIRLPOOL KSSS42MDX02 customer complaint:unit will not cool.tech found that overload and starter relay is faulty and needs to be replaced.; ordrng 1 WP4387835 (overload relay 69.74)
WASHER WHIRLPOOL MVWC555DW0 reinstalled drive pulley call back
REFRIGERATOR KITCHENAID KRFC302ESS00 gorilla taped water bladder was banging against back wall when doors were opened or closed
REFRIGERATOR WHIRLPOOL WRS571CIDM01 tech replaced faulty ice maker.unit is operating as designed.
REFRIGERATOR KITCHENAID KBSD608ESS01 replaced valve unit now working as designed. tested ice maker fill unit worked correctly. job complete
REFRIGERATOR KITCHENAID KBSD608ESS01 Assisted tech 14 on repairs
DOUBLE WALL OVEN WHIRLPOOL KODE500ESS03 customer complaint top inner glas sattered .tech recieved wrong glass.; ordrng 1 W10827059 (inner door glass)
REFRIGERATOR KITCHENAID KRFF507ESS01 deiced evap. and replaced harness with thermistor.
REFRIGERATOR KITCHENAID KBSD608ESS00 tech replaced faulty freezer gasket unit needs 24-48 for proper cooling results.unitnis operating as designed.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced pump and motor assm. unit now cleaning dishes properly. job complete. unit not istalled properly by builder called partner team and got autho for parts for installation parts. autho# wjtt500ap1; ordrng 1 W11179175 (tool) and 1 W10426979 (brckt-mtg) and 2 WP308685 (screw)s and 2 WP8269145 (brckt-mtg)s
WINE CELLAR WHIRLPOOL KUWS24RSSS01 evap not servicable unit leaked down advise customer to buy new unit
OVEN KITCHENAID KOCE507ESS05 unit cooling fan / blower is shorted not allowing to cool the cavity correctly. will need to order parts and return for repair.; ordrng 1 W10861504 (blower) and 1 ovendolly (oven dolly + wood board)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 ustomer complaint:unit freezer door not closing properly.tech need to replace faulty door.customer si aware that door may take 6-8.; ordrng 1 LW11037733 (freezer door.)
DRYER WHIRLPOOL GEW9250PW0 replaced door catch
WASHER WHIRLPOOL WFW95HEXW2 cust decided not to repair
MICROWAVE KITCHENAID KEMS308SSS05 ordered parts for repair; ordrng 1 W10794022 (motor-fan) and 1 WPW10350780 (cntrl-elec) and 1 wpw10312206 (control) and 1 WPW10460454 (cntrl-elec) and 1 WPW10119143 (cntrl-elec)
WINE CELLAR KITCHENAID KUWR204ESB00 adjusted door noise went away
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced sprayarm and manifold and tested unnit everything working as designed.
REFRIGERATOR KITCHENAID KRFC704FSS00 permagum around water line comihg out of back of unit
REFRIGERATOR-FD WHIRLPOOL WRF989SDAH00 called techline and spoke with bruce and he deemed unit non repairable. cust. to contact aig for further insytruction file number 7724606522
WASHER WHIRLPOOL WFW75HEFW0 removed hair from the bottom of the door and left sample wipes and advised the cstomer on how to avoid ftre leak
COOKTOP KITCHENAID KICU569XBL tech need to replace faulty display harness; ordrng 1 W10409868 (harness)
DRYER MAYTAG MEDB835DW4 unit getting 5v to ui but ui not coming on replaced ui unit now operating as designed.
REFRIGERATOR IKEA IX5BBEXDS00 the Mrs cell 678 910-7752tech need to order fan blade; ordrng 1 WP2163777 (fan blade)
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit had f4e3 code ordering new sump; ordrng 1 W11085683 (pump&motor)
WASHER MAYTAG MVWB765FW3 replaced gearcase unit tested aok
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "unit icemaker fill tub iced over, dethawed and ran diagnostic fill test. Icemaker is working properly and filled ok."