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for Alpharetta, GA
Susan - Alpharetta, GA
Tyler was excellent!!
Osnely - Alpharetta, GA
Great experience, great technician
Suzanne - Alpharetta, GA
Great service, best technician
Teri - Alpharetta, GA
Maja - Alpharetta, GA
The rep didn’t even bother listening to the issue. He kept repeating himself and going around in circles. Made it very obvious to me that he didn’t want to deal and why I couldn’t just understand. Well my freezer door is faulty. I can’t take his explanations when the problem just started. The freezer door opens by itself! I need it fixed please.
Pedro - Alpharetta, GA
He was on time, got right to work and solved the problem
Pj - Alpharetta, GA
Corina - Alpharetta, GA
We had a great experience with Anthony. He solved our issue with the washer in no time. He was very professional, knowledgeable and punctual. I would highly recommend him to anybody!
Qishan - Alpharetta, GA
Trayla - Alpharetta, GA
Customer service was excellent and kept me informed of the process and what was going on. I would definitely recommend this service for anyone
Andrea - Alpharetta, GA
It was an amazing experience. I’m the dealer and schedule all service calls for my clients. He truly was the best over 20 years that I’ve worked with. He was communicative, timely and handled the issue. Thank you for such great service.
Carol - Alpharetta, GA
I have extended warranty, so the last 2 questions are N/A for me. I wish I could compliment the Extended Warranty company in the same manner I am able to do for Flamingo. As it turned out, they had no record of my claim for service, yet they set up the appointment for your technician to come and service my refrigerator.!! The first 25-30 minutes of his service call were spent on the phone with them (included several times of being on hold) - very frustrating. They finally figured things out - set up a new order, and advised the technician he needed to cancel the first order, which he did. Last night I received an email from Flamingo telling me a technician would be at my house this morning between 10:00-1:00 ?? I called the technician first thing this morning about it - although it wasn't his error, he apologized and said he would take care of it. The amount of time this took away from the technician doing his job in a timely manner yesterday was uncalled for with all the interference and certainly was frustrating for me as I had spoken to them last week to set up the appointment and had all the necessary information to prove it.
Philip - Alpharetta, GA
Lester Padia & Jerome York did a great job on our microwave!
Richard - Alpharetta, GA
Our technician was Jerome York. He provided excellent service! He knew exactly what the problem was with our refrigerator and we were back in business in no time. Highly recommend Jerome! 👍
Lewis - Alpharetta, GA
To the 9’s
William - Alpharetta, GA
Technician was awesome. I would definitely recommend your services to friends. Thanks!
Worst service ever
Darius - Alpharetta, GA
Need to get better employees not a know it all assholls, don’t ask questions, i am technician hear not you ..... thats what i was told !!!!! I almost knocked his front teeth out !!!!!!!
Rachel - Alpharetta, GA
Prompt service with problem resolved.
Andrei - Alpharetta, GA
Brenda - Alpharetta, GA
Bonnie - Alpharetta, GA
Jerome is one of the most professional, knowledgeable and courteous repair persons I’ve used. Not only did he timely, diagnose and fix my dryer, he told me what to do in the future to prevent the problem from reoccurring and also gave me tips on using and caring for my wash machine.
Emily - Alpharetta, GA
Tyler was friendly, courteous, prompt and very knowledgeable about all of my appliances and thoroughly answered my questions and addressed my concerns. Thank you!
Jenn Air Refrigerator repair
Kevin - Alpharetta, GA
Anthony called me prior to his arrival and went over details of the issue on the phone. He was certain he knew what the issue was and that he could repair it with no problem. Upon his arrival, he went right to work and explained every step of his process to remedy the problem He was 100% correct in his diagnosis and repaired the refrigerator with no issue. He was a pleasure and is an incredible asset to Flamingo. Good thing is, he has been here for other repairs to different appliances and its great knowing he would be the person to return for any repairs if necessary. Thanks Anthony!!
Tony - Alpharetta, GA
Josh did a great job fixing our ice maker. Timely, knowledgeable and professional. Thanks for the great service.
Marty - Alpharetta, GA
Tec was on time and very friendly, diagnose the problem right away .
The service technician Jerome was awesome. He was very helpful in explaining what the problem was with the dishwasher
Keith - Alpharetta, GA
Stephen - Alpharetta, GA
Jerome York came and made quick work of our problem. He skillfully dismantled, repaired, and rebuilt our cook-top to make us whole again.
Garner - Alpharetta, GA
A waste of time and very frustrating. Jerome was condescending and either didn’t care enough or wasn’t intelligent enough to determine root cause.
Great service, too expensive.
Magdi - Alpharetta, GA
They did a great job fixing my dryer, however, we needed a $47 part. They charged a $90 labor fee AND a $98 service call. We were not told upfront that it was going to be $188 to fix a dryer with a $47 part that took less than 15 min. I later spoke with a friend who told me we were ripped off and they called another service company who only charged the $90 for labor for their $135 part. We will go with another company next time and will not recommend Flamingo on our neighborhood Facebook page.
Parul - Alpharetta, GA
Tracy - Alpharetta, GA
Excellent and efficient service. Very friendly and helpful
Quick and Courteous, but did not resolve the problem
Dryer does not dry clothes - Alpharetta, GA
The technician removed the outside vent and turned on the dryer. Lint came out. He check that the temperature was good. He said the problem was solved. Unfortunately, the clothes are still not drying.
Ashton - Alpharetta, GA
Kristi - Alpharetta, GA
Heather - Alpharetta, GA
Knew exactly what was wrong in 5 minutes! Very knowledgeable
Patrick - Alpharetta, GA
Technician was great very knowledgeable and quick.
All around great service!
Kara - Alpharetta, GA
It was outstanding
great technician and service
Emily - Alpharetta, GA
Will was very kind, courteous and knowledgeable. Thank you!
Anthony is a great service tech!
Kasie - Alpharetta, GA
Anthony is professional and knowledgeable.
Great Service by Anthony Cain
Caroline - Alpharetta, GA
We had someone else coming a couple of times and did not do the work properly and was very familiar which made me uncomfortable, however after Mr. Cain perform the service I expected I was very happy with Flamingo Appliance services
REFRIGERATOR KITCHENAID KUBR204ESB00 "ice buildup all throughout the back, faulty thermistors and pcb. looks like the ice buildup damaged fan will need to order new fan also.; ordrng 1 W10854409 (fan) and 2 W11238391 (thermistor)s and 1 W10772858 (defrost thermistor) and 1 W10807595 (main pcb)"
N/A N/A WRX988SIBM03 replaced fan assm with thermistors and put thermistor in correct position and thawed evap unit now operating as designed.
WALL OVEN WHIRLPOOL WOD77EC7HS00 "upper cooling fan not turning on at all, controls are shorted. certain cycles will not work and will reboot the system. need to order new console ui, both main controls and new cooling fan and return for repairs.; ordrng 1 ovendolly (oven dolly) and 1 W11248652 (blower) and 1 W11261165 (control W/ POWER SUPPLY) and 1 W11352616 (ui) and 1 W11261164 (MAIN CONTROL)"
REFRIGERATOR KITCHENAID KRMF606ESS01 replaced controls and ui unit is now operating as designed.
DISHWASHER WHIRLPOOL WDT970SAHZ0 tech replaced faulty sump pump.unit is operating as designed.
DRYER AMANA NED4655EW1 "element shorted to ground replaed element and fuse; used 1 279816 (CUTOFF-TML), and 1 279838 (ELEMENT) from stock"
DISHWASHER KITCHENAID KDTM354DSS5 tech replaced faulty control board unitmios operating as designed.
REFRIGERATOR WHIRLPOOL WRS325SDHB02 replaced icemaker unit now operating as designed.
DRYER AMANA NED4655EW1 replaced element and components in heat circuit unit is now operating as designed; used 1 279838 (ELEMENT) from stock
DISHWASHER KITCHENAID KDTE334GPS0 replaced console was cominig delaminated
REFRIGERATOR JENN-AIR JFX2897DRP02 replaced control and evap cover and evap fan motor unit now operating as designed.
DISHWASHER KITCHENAID KDTE334GPS0 remove chip of glass from drain pump
REFRIGERATOR WHIRLPOOL JB36NXFXRE00 unit needs new drain line check valve.2man autho JMJOB00APL2; ordrng 1 W10702350 (valve) and 1 2man (2man)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 sr#7726083319 c/s 800 253-1301customer complaint:customer says freezer door is not sealing like frig door.customer is requesting to replace freezer door gasket.tech advised customer about ambient temps and how it effect door gasket pulling to cabinet. doors are sealing properly.also there is no sign of frost in freezer or frig.unit is operating as mfg designed.
ICE MAKER WHIRLPOOL KUIC15PRXS2 drain hose leaking ordered; ordrng 1 WPY913158 (hose- drai)
REFRIGERATOR KITCHENAID KRMF606ESS01 freezer drawer hitting toe panel put feet down so drawer cleas toe panel
ICE MAKER KITCHENAID KUIC18PNXS3 replaced tube
REFRIGERATOR WHIRLPOOL WRF757SDEM01 customer complaint:unit making frig sounds at night mostly.tech put unit into test 36 and fan was not operating properly.tech need to replace faulty ice box fan.; ordrng 1 W10846539 (evaporator fan blade 124.99)
RANGE WHIRLPOOL KSGG700ESS dented cover; ordrng 1 W11256338 (trim-vent)
REFRIGERATOR KITCHENAID KRSF505ESS00 replaced compressor drier and remoed compression fitting wher leak was at auth kmjrz00nl2
REFRIGERATOR-FD KITCHENAID KFXS25RYMS0 tech replaced faulty ice maker unit is operating as designed.
DISHWASHER WHIRLPOOL KDTE104ESS1 ordered sump and control; ordrng 1 W10854225 (cntrl-elec) and 1 WPW10605057 (pump and motor assy)
REFRIGERATOR KITCHENAID KRFF305EWH00 unit had kinked water line removed filter and reduced pressure and reinstalled filter with kink out unit now operating as designed.
REFRIGERATOR WHIRLPOOL WRS315SDHM replaced stripped door handle
N/A N/A WRX988SIBM03 unit has frosted up evap ordering new evap fan motor; ordrng 1 W11087438 (motor-evap)
REFRIGERATOR KITCHENAID KBRC36MHS01 replaced defrost timer
REFRIGERATOR KITCHENAID KRMF606ESS01 unit needs new power supply and main control board.; ordrng 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec) and 1 w11330971 (control)
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 used front feet to level doors on ref section
REFRIGERATOR BI KITCHENAID KBSD602ESS01 replaced compressor and drier and recharged 6.75 oz 134a
REFRIGERATOR WHIRLPOOL WRS325SDHB02 unit has faulty ice maker; ordrng 1 WPW10300022 (icemaker)
DISHWASHER WHIRLPOOL WDT970SAHZ0 replaced adjusters with new kit unit now operating as desdigneed.
WASHER WHIRLPOOL MHW6630HW0 tested unit could detect no leak advise customer on cleaning hair from gasket
MICROWAVE WHIRLPOOL WOC75EC0HS01 advse customer update will solve problem due to come out in december file 7726055208
MICROWAVE WHIRLPOOL WOC75EC0HS01 REPLACED BLOWER UNIT TESTEED OK AUTH WMHWS00AL2
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "icebin seal on the door was off, causing cold air to flow everywhere in the fresh food compartmenet. also cst has food push all the way to the back of the fresh food compartment advised to pull food forward and leave a gap to allow correct airflow of the air. unit is working as designed"
DISHWASHER WHIRLPOOL WDT970SAHZ0 tech recieved wrong part.tech need to replace faulty sumpump.; ordrng 1 W11087376 (pump&motor)
DISHWASHER WHIRLPOOL WDT970SAHZ0 replaced dented door panel
DISHWASHER KITCHENAID KDTM354ESS3 "replaced torn door gasket, uninstalled and reinstalled/ leveled unit also."
ICE MAKER KITCHENAID KUIC18PNXS3 water tube also cracked; ordrng 1 WPW10217922 (tube)
REFRIGERATOR KITCHENAID KRMF706ESS replaced led unit tested ok
REFRIGERATOR KITCHENAID KRSF505ESS00 found leak at compression fitting ordered compressor; ordrng 1 W10779331 (compressor)
DISHWASHER IKEA IUD8500BX1 customer complaint:unit will not drain properly.tech found an object in pump.tech removed a piece of glass .unit is operating as designed.
REFRIGERATOR KITCHENAID KRFC604FSS01 replaced fill tube heater unit now operating as designed.
DRYER WHIRLPOOL G9868KQ3 after replacing door switch tech found that control board is faulty. tech jumped motor and motor is good.board is NLA tech is returnnig switch and refunding all but ser charge.
DISHWASHER JENN-AIR JDB8700AWS3 replaced control and ui and ran unit thru diag unit operating as designed.
RANGE WHIRLPOOL WFG550S0HZ1 "unit had a loose connection on bake ignitor, causing unit to just spark and release gas. resecured the connection unit heated up no problem."
REFRIGERATOR MAYTAG MSD2641KEW unit is working as designed needs a cleaning just charging cst service fee.
DISHWASHER MAYTAG MDB8979SFZ2 replaced sump unit tested ok
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "DEICED BOTH COMPARTMENTS, REPLACED FREEZER EVAP HARNESS AND RESECURED FRESH FOOD EVAP THERMISTOR. ALSO REPLACED MAIN CONTROL AND FAULTY MODULES. UNIT SEEMS TO BE WORKING AS DESIGNED AS OF 10/5/2019. ADVISED CST TO ALLOW UP TO 12-24 HOURS FOR UNIT TO GET TO TEMP. AND SEE ICE PRODUCTION."
DRYER WHIRLPOOL MEDC215EW1 replaced element and thermostats unit now operating as designed.