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for Acworth, GA
Jim - Acworth, GA
Scott - Acworth, GA
Elijah did a great job! He went out of his way to make sure things went well and even corrected a minor problem with an unrelated appliance.
Satiez - Acworth, GA
Sheri - Acworth, GA
My techs were prompt, professional, knowledgeable and courteous. I appreciated their friendly demeanor. Both listened and answered any questions that I had about the service repair. It was great with working people who truly wanted to do an excellent job and make sure your service needs were met
Identified and fixed problem
RobinW - Acworth, GA
Elijah quickly diagnosed and fixed the problem with my Kitchen Aid refrigerator, which had the temperature fluctuating in the freezee area. Elijah represents your company very well.
Slow and complete
Horace - Acworth, GA
Wait time for parts was way too long, Installer was courteous and direct , knew what he was doing. Contacts at both 800 numbers were not tuned to the customers needs only the goals of the company. Customer was last on all call backs for same issue. They would not try to schedule your call back before any new customer because , the new customer was more important.
Fantastic Customer Service
Shannon - Acworth, GA
My technician called before he arrived. Was very polite, and went above and beyond in fixing my dishwasher. He was professional, knew exactly what he was doing, and made sure everything was working properly before leaving.
Horace - Acworth, GA
Service is something that Flamingo needs to remove from their name because this company does not know the meaning of the word.
Collette - Acworth, GA
Tech stayed almost an hour and did absolutely nothing! My dryer was still broken. Been waiting for a week for service!!!!😡
Meredith - Acworth, GA
It was truly the worst. The service man did damage to my kitchen and my appliance. It was the worst experience ever and I am waiting for somebody to contact me to clear up the damages.
Barbara - Acworth, GA
very good service i will call on them again thanks
Very polite, excellent service.
Emily - Acworth, GA
Elijah was very polite over the phone and in person. Repair was fast. Couldn’t have asked for better service. Thank you, Elijah!
Great and Fast Service!
Mike - Acworth, GA
Mike - Acworth, GA
Great Service! Excellent Job!
Cindy - Acworth, GA
Chris - Acworth, GA
Excellent service, response and knowledge.
Connie - Acworth, GA
Elijah was very prompt and quick.
Shannon - Acworth, GA
Patricia - Acworth, GA
The service man was very knowledgeable about the product.
Great Service and knowledgeable Repair Person
Patrick - Acworth, GA
Repair man was on time, very friendly and courteous. Diagnosis the issue and complete repairs timely.
Byron - Acworth, GA
Too Many Visits
Bruce - Acworth, GA
It took 5 visits for me to get my washer fixed, which was ridiculous. At least when they brought the wrong part, I wasn't charged for the return visit otherwise it would have been a zero. here's hoping the repair actually works.
Craigg - Acworth, GA
It was great. The guy was in and out in less than 30 minutes!
Right on time as promised!
George - Acworth, GA
Elijah was great! Super friendly and i really liked how he kept in touch with me about the time he would arrive.
Fast accurate service
Kim - Acworth, GA
The technician arrived within the confirmed time. He resolved the issue quickly.
James - Acworth, GA
The technician was very professional and always on time!
Repaired in a timely fashion
Bruce - Acworth, GA
The tech came out and diagnosed the problem, ordered the correct parts and scheduled a follow up. The work was well done and my washer is like new with virtually no concerns. I appreciate the service.
Still have the problem
Michael - Acworth, GA
The issue is not fixed, the washer is making more noise now I will be calling in the morning.
Did a quick and efficient job.
Janet - Acworth, GA
Very nice technician. Fixed my problem quickly! He arrived within the allotted time and called when he was about 10 minutes away.
Scott - Acworth, GA
The service technician was fine, although we elected not to make the repair due to the cost. In the end, we wasted nearly $100 on an unnecessary service call just to get an estimate for a repair, which would have been in excess of $400 to replace a single LED light bulb. The part itself was $211. Why couldn't we have been given a repair estimate on the phone? We knew from the outset that we just needed a bulb replaced, so the technician merely came out to our house to confirm the bulb was bad. He then gave us an estimate and we said, "No thanks." Regardless, we had to pay for a service call. Ridiculous. I'd like a refund.
Suzette - Acworth, GA
Elijah was absolutely AWESOME!!! I would recommend HIM and YOUR COMPANY to any and all of my friends! GREAT JOB, Elijah!
Bobbie - Acworth, GA
Our technician was extremely knowledgeable, prompt and a pleasure to work with on this task. His demeanor was was so kind. Keep up the excellent customer service and workmanship.
Rhoda - Acworth, GA
The technician did an excellent job of troubleshooting & getting the right part to fix our fridge.
Finally Repaired, Water Damage to Hardwood Floors
Douglas - Acworth, GA
After several attempts to diagnose and repair my whirlpool refrigerator, it appears to finally be working. However, ice was allowed to melt and damage my hardwood floors. After several attempts to contact the Service Manager via email and phone calls, I am relaying this unresolved issue here. I have a repaired frig, but now buckling hardwoods needing repair.
Fred - Acworth, GA
Alijah did a amazing job along with being dressed and conducting himself like a true professional.
Li - Acworth, GA
real good we love it
Robert - Acworth, GA
Mr. Champion was very professional and very knowledgeable. Highly recommend!!
Emily - Acworth, GA
This is the 3rd time I have had to have my less than 2.5 yr old fridge serviced. All with Flamingo, but the 1st not covered under Whirlpool warranty. Despite multiple major repairs the fridge failed a 3rd time and I made an appointment for them to come make a repair. We had an idea of what part was needed based on previous issues with the fridge so they were supposed to be bringing the part to install at the visit. The technician arrived and opened the factory sealed box only for the part to be broken. Granted it was no fault of his own....but I felt it was unfair to be charged a trip fee given the circumstances. I also feel the trip fee should be applied to the labor portion of repair cost if a repair is being completed, and I was told that was not the case. Very frustrating.
Robert - Acworth, GA
Mr Elijah Champion was very professional. We were thankful he took care of everything.
Julie - Acworth, GA
The service Tech was a huge help! We have had the same issue with our Whirlpool freezer several times and I was under the assumption that I was going to have to pay for the service call, but he investigated and found that we have an extended warranty. I appreciated his diligence and thorough work on the repair.
REFRIGERATOR WHIRLPOOL WRS335SDHB00 "7726486531,CHECKED AND CONFIRM UNIT DOOR IS WORKING AS DEGNED NOT HEATING OR TORCHING ANYTHING CX SAYS THE DOOR OPEN TO FAST."
RANGE JENN-AIR JES9900BAS hecked and confirm unit is having bad ctrl bd .; ordrng 1 WP8507P234-60 (ctrl bd)
DOUBLE WALL OVEN WHIRLPOOL GMC305PDQ1 checked and confirm unit latch is bad give esti, cx will pay at completion; ordrng 1 WP4451424 (latch)
REFRIGERATOR SBS KITCHENAID KRSF505ESS00 unit need additional parts fan motor; ordrng 1 W11036566 (motor)
RANGE WHIRLPOOL WFE505W0HZ1 element installed unit working okay tested and passed.
WASHER WHIRLPOOL GHW9400PL0 checked and confirm unit bad basket and rear tub with outer to be replaced but they are not available.advise cx to go buy another washer.
DISHWASHER WHIRLPOOL WDT730PAHZ0 pump installed unit working okay tested and passed
WASHER MAYTAG MVWC465HW2 "checked and confirm unit is having some broken particle in the drum and making a rattling noise ,remove drum and clear the tub unit working okay tested and passed.cx as a valid recipt on email."
DOUBLE WALL OVEN WHIRLPOOL WOD51EC0HS01 WN73900NL2 blower installed unit working okay tested and passsed .
REFRIGERATOR SBS KITCHENAID KRSF505ESS00 found leak from fresh food evap; ordrng 1 WPW10643261 (evap)
REFRIGERATOR KITCHENAID KRMF706ESS01 "7726386516 ,checked and confirm at first unit icemaker deos not take in water then remove the filter and replaced it the test it again and unit icemaker takes in water,advise cx to replaced the water filter,as at today unit is working as designed.call whp and get file number"
REFRIGERATOR SBS KITCHENAID KRSF505ESS00 "UNIT AS RESTRICTED DRYER ,REPLAECD AND UNIT WORKING AND STILL OBSERVING"
WASHER MAYTAG MVWB850YW0 "checked and confirm unit as lots of issues and cannot be repair advise cx to go get another one ,
REFRIGERATOR KITCHENAID KRSF505ESS01 found the thermostor bad replaced from stock part unit working okay tested and passed.; used 1 w10316760 (thermistor) from stock
MICROWAVE WHIRLPOOL WOC75EC0HS03 "WN2CO00NL2 ,console, installed unit working okay tested and passed."
DRYER MAYTAG MEDX655DW1 switch installed unit working okay tested and passed.
REFRIGERATOR KITCHENAID KRFF507ESS01 "part installed unit working okay tested and passed.,however this is a preexisting issue that has not been resolve,so is still covered."
REFRIGERATOR WHIRLPOOL WSF26C2EXY02 "checked and confirm unit as bad compressor and gasket seal,give esti to cx but cx declind repair,whp covers sf and labour."
REFRIGERATOR KITCHENAID KRSF505ESS01 dual evap freezing up and not working as it should advise cx to keep and eye on it and give me a call by morning .
RANGE WHIRLPOOL WEG745H0FS0 "FC checked and cfound theroller stock by the track and the top is pulled out ,repair track and roller now okay"
MICROWAVE WHIRLPOOL WOC75EC0HS01 FC console installed unit working okay tested and passed.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "FC solenoid ,ctrl,leverler,part installed unit working okay tested and passed."
REFRIGERATOR KITCHENAID KRFF507ESS01 unit still doing the same thing works and turn of itself but there is still display on contrlol.; ordrng 1 W10830278 (ctrl) and 1 W10843055 (ctrl) and 1 W10830288 (ctrl)
REFRIGERATOR KITCHENAID KRSF505ESS01 "KMX6SMXNL2 ,comp and evap installed unit working okay tested and passed"
FREEZER WHIRLPOOL WRF555SDFZ08 "slides, was installed in the unit working okay tersted and passed."
WASHER WHIRLPOOL WTW4850HW1 "WMU5H00NL2,cabinet installed unit working okay tested and passed."
REFRIGERATOR MAYTAG MSF25D4MDM01 "checked and confirm the reason for the icemaker not to stopis because the arms pulled out ,reinstalled the arms and unit workning okay tested and passed."
REFRIGERATOR KITCHENAID KRSF505ESS01 checked and conifrm unit is having leakage from frezzer evap.; ordrng 1 WP2188822 (evap) and 1 W10779331 (compresssor)
REFRIGERATOR KITCHENAID WRV986FDEM01 evap installed unit working okay tested and passed
WASHER WHIRLPOOL MVWB835DW0 "CHECKED AND CONFIRM UNIT IS HAVING BAD DRAIN PUMP,GIVE ESTI ,; ordrng 1 WPW10581874 (PUMP)"
MICROWAVE MAYTAG MMV4206FZ-0 "MMS0X00XL2,CHECKED AND CONFIRM UNIT DOOR SWITCH IS NOT WORKIGN REPAIR SWITCH AND SENSOR BD UNIT NOW OKAY"
OTR MICROWAVE WHIRLPOOL WMH31017HZ "checked and confirm unit is having bad door switchs,replaced switch from stock and unit working okay tested and passed"
REFRIGERATOR SBS KITCHENAID KRSF505ESS00 checked and confirm unit is tested and working okay as designed advise to keep observing again to see as at today unit working okay
REFRIGERATOR KITCHENAID KRFF507ESS01 inverter installed unit working okay tested and passed.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 checked and confirm door is level but the handle is not accurate but cx says he want the ref replaced but we end up asking for new door with another handle.; ordrng 1 LW10912110 (door flip) and 1 W11163764 (handle) and 1 W11223753 (badge)
WASHER MAYTAG MHW5630HC0 "MMOJB00NL2 ,dtrain pump installed unit working okay tested and passed"
WASHER WHIRLPOOL WTW4850HW1 checked and confirm unit working okay as designed cx just been worried about the agitating noise tested and working great.
DRYER WHIRLPOOL MEDC465HW0 roller and pully installed unit working okay tested and passed.
REFRIGERATOR KITCHENAID KRFF507ESS01 checked and confirem the invertre bd and the ctrl bd are bads units new ctrl bd.; ordrng 1 W11087200 (inverter) and 1 W10830278 (ctrl) and 1 W10843055 (ctrl bd)
WASHER WHIRLPOOL WTW4816FW2 "checked and confirm unit is working okay as designed,also cx tranfer the unit from one point to another right now unit sitting in the garage.but unit is fine"
DRYER WHIRLPOOL MEDC465HW0 checked and confirm unit is having bad idle pully and rollers; ordrng 2 349241T (roller)s and 1 WP691366 (idle pully)
REFRIGERATOR KITCHENAID KSSC42QVS00 "checked and instralled parts unit still not working found the main board is dis continue,advise cx that we will give heads up if there is posible alternative for the baord.WPW10219462 part number that was discontinue.that unit cannot be fixx"
OVEN WHIRLPOOL KFGD500ESS04 igniter parts installed unit working okay tested and passed
WASHER MAYTAG MHW3500FW1 "The spring for the bellow popped off,reinstalled spring,ran machine.Tested ok.."
REFRIGERATOR MAYTAG MFT2976AEM00 installed evap motor reassembled tested in diag tested correctly collected remaining balance
DISHWASHER KITCHENAID KDTE234GPS0 checked and confirm unit drainage is block and there is broken bottle inside pump
WASHER MAYTAG MVWB865GW0 "basket ,gearcase insatlled unit working okay tested and passed."
DISHWASHER WHIRLPOOL WDT730PAHZ0 sunmp assy installed unit now working okay tested and passed
OVEN KITCHENAID KODE300ESS03 unit needs additional parts; ordrng 1 W11204568 (fuse)
RANGE WHIRLPOOL KFGD500ESS04 checked and confirm unitneed igniter on the buttom oven; ordrng 1 WP7432P143-60 (igniter)