We serviced a
WHIRLPOOL DRYER
Model CEM2795JQ1
Near Delray Beach, FL 33484
Andrew
Job Details: 06/15/2021
"not sign due to COVID-19 protocol. Q1: No, Q2 customer reported unit not heating. corrected power cable installation. unit now functioning correctly. advised long dry times if occur are related to ventaltion/duct."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDZ01
Near Cape Coral, FL 33993
Rafaelito
Job Details: 06/15/2021
q1nq2n no signarture due to covid 19Customer complaint is that the light in the fresh food is not working and also the gasket is ripped on the fresh food section.; ordrng 1 W10830274 (gasket) and 1 W10311756 (led)
We serviced a
WHIRLPOOL DRYER
Model MEDB855DC4
Near Port Charlotte, FL 33952
Joseph
Job Details: 06/15/2021
Q1 no q2 no no sig due to covid 19 Inspecting unit found found units got in correct power at cord block advised customer to have power corrected
We serviced a
MAYTAG WASHER
Model MVWB980BW0
Near Alpharetta, GA 30004
Anthony
Job Details: 06/15/2021
no q1 no q2 bad tub bearing cust to buy new uint
We serviced a
WHIRLPOOL WASHER
Model MVWC565FW1
Near Jensen Beach, FL 34957
Joshua
Job Details: 06/15/2021
"Q1: No, Q2: No. Checked unit and found defective hub drive. Screws on hub are stripped out and cant be taken off. Unit needs new basket, part covered under extended warranty. No signature due to Covid-19 protocol.; ordrng 1 W10752719 (Basket)"
We serviced a
WHIRLPOOL WASHER-FRONT LOA
Model WFW5620HW2
Near Grayson, GA 30017
Roy
Job Details: 06/15/2021
"CUSTOMER ANS TO Q1,Q2;NO CHECKED ONE WASHER AND FOUND THE FRAME NOT CLOSING PART#W11318828 LINER, BULK DISPENSER (WHITE) WRONG PART SHIPPED TO CUSTOMER; ordrng 1 DSW11318828 (LINER, BULK DISPENSER (WHITE))"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM06
Near Decatur, GA 30033
Clinton
Job Details: 06/15/2021
"No to q1 q2,replace dented refrigerator door unit check ok FCC,did not sign due to covid-19 protocol,autho#WX7A100NL2."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hollywood, FL 33021
Jeremy
Job Details: 06/15/2021
Installed the new separator on the unit and tested after unit is still not sealing properly on the flapper. Not able to hold water in the chute. Customer also now has sweating on the outside of the freezer door. Called Techline ref#7730988915Informed me to change the freezer door on the unit. ; ordrng 1 LW10918659 (Freezer door)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD602ESS01
Near Delray Beach, FL 33446
Miguel
Job Details: 06/15/2021
"Q1 Q2 NO TO DID NOT SIGN DUE TO COVID PROTOCOL CC UNIT LIGHTS NOT OPERATING TC REPLACED ALL LED MODULES. TESTED, UNIT CHECKS ALL OK. JOB COMPLETED"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near Hollywood, FL 33021
Jeremy
Job Details: 06/15/2021
Installed the new separator on the unit and tested after unit is still not sealing properly on the flapper. Not able to hold water in the chute. Customer also now has sweating on the outside of the freezer door. Called Techline ref#7730988915Informed me to change the freezer door on the unit. ; ordrng 1 LW10918659 (Freezer door)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ05
Near St. Petersburg, FL 33703
Jospeh Gamache
Job Details: 06/15/2021
Found the valve to be leaking causing water to drip down front of the freezer door. Replaced valve and tested. Unit is functioning as designed. Due to covid 19 protocol did not get signature. Found the freezer door to have water stains running down. Customer is not happy with this and will call whirlpool customer service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Wellington, FL 33449
Roger
Job Details: 06/15/2021
Q1 & Q2 -No. COSTUMER DIDN`T SIGN DUE THE COVID PROTOCOL. D/W LEAKING FROM INSIDE THE VALVE. fOUNDED A FAULTY WATER VALVE. rEPLACED THIS PART AND NOW IS AS DESIGN.; used 1 WPW10327249 (WATER INTAKE VALVE) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW
Near Immokalee, FL 34142
Hector
Job Details: 06/15/2021
"customer answered Q1 & Q2 no , no signature due to covid 19 inspected unit run diagnostic errorcode ( off balance ) , clear code , calibrated unit adjusted cabinet leveled , tested unit working ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KSBS25INBL01
Near Atlanta, GA 30328
Brandon
Job Details: 06/15/2021
q1-no q2-noneeds failed fdan and control to address shortageno signature due to covivd protocolestimate declined customer wants to check optioins
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FSS02
Near Venice, FL 34293
Antonio
Job Details: 06/15/2021
cust complaint no ice-order water ice fill tube with heater q1 no q2 no; ordrng 1 W11366500 (fill tube)
We serviced a
KITCHENAID REFRIGERATOR
Model KBSD618ESS01
Near Greater Carrollwood, FL 33618
Miguel
Job Details: 06/15/2021
Q1noQ2n Customer did not sign due to covid 19 protocol. Found inlet water line from icemaker leaking at the top of the refrigerator. Ordering line needed.; ordrng 1 W11212166 (tube-inlet)
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Coral Gables, FL 33143
Marcelo
Job Details: 06/15/2021
Please see tech 23 notes
We serviced a
WHIRLPOOL DRYER
Model WED8620HW0
Near Islamorada, FL 33036
Jonathan
Job Details: 06/15/2021
Upon arrival checked unit and found that pulley was making noise this time around. Need pulley to fix problem with unit. CX PRIOR; ordrng 1 W10837240 (pulley)
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near West Palm Beach, FL 33412
Efrain
Job Details: 06/15/2021
Unit needs water valve...; ordrng 1 W11127357 (housing)
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN502ESS02
Near Davie, FL 33324
Jeremy
Job Details: 06/15/2021
"Installed the hinge on the unit and tested after unit is now working fine. Informed customer not to allow door to swing back when opening, thats what causes this issue on the unit."
We serviced a
MAYTAG WASHER
Model MVWC565FW1
Near Islamorada, FL 33036
Jonathan
Job Details: 06/15/2021
Upon arrival checked unit and found that valve was not working. Checked unit and found that valve connections was broken. Fixed connections tested unit and it is working.
We serviced a
MAYTAG DRYER
Model MGDB765FC0
Near Wellington, FL 33414
Roger
Job Details: 06/15/2021
Q1 & Q2 -No. Costumer didn`t sign due the COVID protocol. Installed a new dryer inner door with the catch & strike. showed costumer now is closing/opening as design.
We serviced a
KITCHENAID ICE MACHINE
Model KUIX505ESS0
Near Bonita Springs, FL 34134
Liandy
Job Details: 06/15/2021
replaced comp to correct issue. recharged with 5.75 oz refrigerant. allow 24 hrs for ice production.
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Ruskin, FL 33573
Russell
Job Details: 06/15/2021
"Replaced rotor, stator and rotor screw due to old one being very noisy when spinning. Tested all components, all working as designed. Following COVID protocol."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Bradenton, FL 34211
Hector
Job Details: 06/15/2021
"Diagnosed the washer found tub out of palce DUE TO THE SHOCK slip off the bushing, reinstalled the tub assy and also repair the shock bushing and tested unit with a load of towels everyhting is working as designed, also calib the elec board . 2x labor autho # WX7M0X7NL2"
We serviced a
WHIRLPOOL DRYER
Model WGD50000DW3
Near Bradenton, FL 34211
Hector
Job Details: 06/15/2021
"Inspected unit found dryer vent hoses fell off due to a washer got out of balance and knock off the vent hoses, repair and reinstalled the dryer vent hoses and tested all components everyhting is working as designed. 1q no 2q no cust did not sign due to covid 19"
We serviced a
MAYTAG MICROWAVE OTR
Model MMV4205DS1
Near Naples, FL 34110
David
Job Details: 06/15/2021
NO. NO. Customer did not sign invoice due to COVID-19.Need new interlock switches.Returned to replace interlock switches. Microwave is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC36QTS00
Near West Palm Beach, FL 33401
Efrain
Job Details: 06/15/2021
Tenant has to get ok from owner. Reason why half of repair was not collected. bring motor just in case...; ordrng 1 W10789107 (board) and 1 WPW10546285 (motor)
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS0
Near Tampa, FL 33605
Miguel
Job Details: 06/15/2021
Q1noQ2no Customer did not sign due to covid 19 protocol. not powering on. -shrtd cntrl--Needs cntrl with harness to allow power up. advised of expart; ordrng 1 W11528352 (cntrl) and 1 W11432194 (harness)
We serviced a
WHIRLPOOL WASHER
Model MVWB955FC1
Near Alpharetta, GA 30022
Jerome
Job Details: 06/15/2021
customer complaint:unit intermitently will not cycle up after a couple of wash cycles.tech found f5e1 error code stored.tech need to replace faulty lid switch.; ordrng 1 W11188327 (latch 100.06)
We serviced a
WHIRLPOOL MICROWAVE OTR
Model WMH31017HS06
Near Tampa, FL 33605
Miguel
Job Details: 06/15/2021
Q1noQ2no Customer did not sign due to covid 19 protocol. dents-- ordered parts for dents-- advised of expart.; ordrng 1 W10845643 (grill-vent) and 1 W11175576 (panl-cntrl) and 1 W11173813 (door/mw)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Punta Gorda, FL 33950
Joseph
Job Details: 06/15/2021
q1 no q2 no no sig due to covid 19 Inspecting unit found units fill tube is cracked ordering new fill tube; ordrng 1 W11415785 (tube)
We serviced a
WASHER AMANA
Model n/a
Near Cape Coral, FL 33991
Rafaelito
Job Details: 06/15/2021
q1nq2n no signature duw to covid 19customer compalint is that the unit stay on wash and never andavces. i ran diagnsotic and found that there was a lid lock fault. the latch was not snapped into the cabinet to actuate the lid lock. tested and recalibrated the washer and all checks out fine
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Bonita Springs, FL 34135
David
Job Details: 06/15/2021
NO. NO. Customer did not sign invoice due to COVID-19.LH FZR DOOR WARPED. SEE PICS. NEED NEW DOOR.Returned to replace door. Refrigerator is working as designed.
We serviced a
WHIRLPOOL DRYER-ELECTRIC
Model WED5000DW2
Near North Fort Myers, FL 33903
Joseph
Job Details: 06/15/2021
"q1 no q2 no no sig due to covid 19 Inspecting unit customer requested service customer had concerns regarding timer operations , went over functions of timer unit test ok"
We serviced a
MAYTAG OVEN
Model MER6600FZ2
Near Delray Beach, FL 33444
Jeremy
Job Details: 06/15/2021
"Q1 NO Q2 NO found that the stianless for the oven door is seperating and becomeing unsafe , ordering a new oven door glass and will return foir the repair, customer did nto sign due to covid-19 protocall.; ordrng 1 W11250167 (GLASS-DOOR)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF560SEHZ00
Near Fort Myers, FL 33905
Joseph
Job Details: 06/15/2021
"Empty RVInspecting unit found units fill tube has ice build up causing water to not go into ice maker , also leaking onto floor , cleared this and cycled ice maker unit test ok"
We serviced a
WHIRLPOOL DRYER
Model MED6230HW0
Near Atlanta, GA 30326
Clinton
Job Details: 06/15/2021
"No to q1 q2,check one test sensor it has a reading,still has the code,ordering harness control and electrode.; ordrng 2 WP3387223 (electrode)s and 1 WPW10298258 (harns-wire) and 1 W11525996 (CNTRL-ELEC)"
We serviced a
SAMSUNG DRYER
Model QWERTY
Near Fort Myers, FL 33905
Robert Laza
Job Details: 06/15/2021
Installed both parts. unit checks ok.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS04
Near Sarasota, FL 34238
Antonio
Job Details: 06/15/2021
cust coplaint criper lower draw pulls out-replaced glides test ok q1 no q2 no
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HZ6
Near Boynton Beach, FL 33426
Jeremy
Job Details: 06/15/2021
"Q1 NO Q2 NO found that unit had a loose connection at the magnetron casung the unit to not heat , i repaired connection then tested operations and all checke dout okay , customer did not sign due to covid-19 protocall."
We serviced a
KITCHENAID COOKTOP-ELECTRIC
Model n/a
Near Bay Harbor Islands, FL 33154
Danny
Job Details: 06/15/2021
Customer complaint the uit not work and beep check and not found any issue just customer need to used the pad cover around the burner and check all burner and it working a design anything customer will call me back jobs compleetd Q1;NO Q2;NO NOT SIGN BY COVID-19
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW2
Near Delray Beach, FL 33445
Andrew
Job Details: 06/15/2021
"not sign due to COVID-19 protocol. Q1: No, Q2 customer reported LOC. found unit had control ui lock stuck on. disabled control lock and unit now functioning properly. instructed on control panel."
We serviced a
WHIRLPOOL WASHER
Model WTW6120HC0
Near Atlanta, GA 30327
Brandon
Job Details: 06/15/2021
q1-no q2-nocomplaint of no soap being dispensed and oversudsing error happening 50% of the time;needs main controlno signature due to covid protocol; ordrng 1 w11543997 (control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Plantation, FL 33322
Jeremy
Job Details: 06/15/2021
"Customer complaint unit is not cooling, checked unit and found bi-metal at fault on the unit. Ordering parts to solve issue. Q1no q2 no ; ordrng 1 W11032800 (Bi-metal)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Palm Beach Gardens, FL 33410
Roger
Job Details: 06/15/2021
Q1 & Q2 - No. Costumer didn`t sign due the COVID protocol. D/W front panel dent & silver ware basket broken. Replaced this parts and showed costumer now is as design.
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near North Fort Myers, FL 33903
Joseph
Job Details: 06/15/2021
q1 no q2 no no sig due to covid 19 Inspecting unit customer advised me she needed help with cycles etc went over cycles and options of unit also found drain hose to be making noise zip tied this to water inlet line to prevent it from moving
We serviced a
WHIRLPOOL REFRIGERATOR
Model GI6FARXXY04
Near Homestead, FL 33032
Jonathan
Job Details: 06/15/2021
"Upon arrival checked unit and found that drain line is frozen. Causing ice build on freezer floor created frost build up. Removed and replaced drain line, Tested unit and it is working properly. FCCWPW10534155 Grille VentWP3149400 Switch; used 1 W10619951 (tube) from stock"
We serviced a
WHIRLPOOL RANGE
Model WEE510S0FS2
Near Pinellas Park, FL 33782
Jospeh Gamache
Job Details: 06/15/2021
I only received one panel. Called PT Spoke to=Elizabeth=WX7M3X7APL1. Repalced the right side panel of the unit. Tested and unit is functioning as designed.
We serviced a
WHIRLPOOL ICE MAKER
Model JS48SEDUDW20
Near Naples, FL 34109
Liandy
Job Details: 06/15/2021
"no sign. q1,2-no. at arrival cust stated the unit will not disp ice. found chute not closing and causing ice to melt/mold together and will not disp. unit needs motor and chute. ordering part; ordrng 1 WPW10205979 (motor) and 1 WPW10504458 (door-chute)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT780SAEM2
Near Gulfport, FL 33707
Jospeh Gamache
Job Details: 06/15/2021
Found water not getting into unit. Water going to valve. Ordering new valve.; ordrng 1 WPW10327249 (water intake valve) and 1 W11178673 (cntrl-elec) and 1 WPW10508950 (stop)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Pompano Beach, FL 33060
Alexis
Job Details: 06/15/2021
need motor; ordrng 1 WP697772 (blower wheel) and 1 279787 (motor)
We serviced a
KITCHENAID RANGE - ELECTRIC
Model KFEG500ESS3
Near Cape Coral, FL 33990
Rafaelito
Job Details: 06/15/2021
q1nq2n no signature due to covid 19installed the cooktop tested the unit and all checks out fine
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Fort Myers, FL 33967
David
Job Details: 06/15/2021
NO. NO. Customer did not sign invoice due to COVID-19.Replaced defective CTRL PANL and installed new draw glide. Range is working as designed.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHW05
Near Sarasota, FL 34232
Mike Tomas
Job Details: 06/15/2021
Store states that the fridge will freeze over and will not cool. Checked fridge and seen that the unit is working as design.
We serviced a
WHIRLPOOL ICE MAKER
Model KUIX505ESS2
Near Atlanta, GA 30319
Brandon
Job Details: 06/15/2021
q1-no q2-norepaired the bin thermistor to address the unit making too much ice unit unit checked okno signature due to covid protocol
We serviced a
WHIRLPOOL MICROWAVE OTR
Model WMH31017HS6
Near Doral, FL 33178
Marcelo
Job Details: 06/15/2021
"Checked and found defective control causing light to stay on , i replaced control board and ran testing unit now passes and is working as deisnged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
JENN-AIR REFRIGERATOR
Model JS48NXFXDE01
Near Anna Maria, FL 34216
Mike Tomas
Job Details: 06/15/2021
Customer states that the fridge will not cool. Checked fridge and seen that the fridge seen that the fridge is lossing pressure due to leak in the seal system. Will order evap and compressor.; ordrng 1 W11103181 (compressor) and 1 WPW10427993 (evap) and 1 2men (2men)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Miami, FL 33127
Marcelo
Job Details: 06/15/2021
"I was able to make adjusments to main control , tightened blub and connectors and rechecked unit , unit now passes and is working to factory specs (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX988SIBM03
Near Cumming, GA 30040
Anthony
Job Details: 06/15/2021
no q1 no q2 unit cuts off and cust has to reset breaker to get it to come back on
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Naples, FL 34114
Santiago
Job Details: 06/15/2021
today installed new parts and tested working well . sa Q;1 NO Q;2 NO Q3 NO Q4 SIGNATURE DUE TO COVID 19
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF767SDHZ01
Near Hobe Sound, FL 33455
Joshua
Job Details: 06/15/2021
"Q1: No, Q2: No. FCC*** Checked unit and found fridge was pitched too far forward causing icemaker to leak. Leveled fridged and cleaned out ice build up under ice bin. Unit functioning properly. No signature due to Covid-19 protocol."
We serviced a
MAYTAG REFRIGERATOR
Model MSS26C6MFZ00
Near Palmetto Bay, FL 33158
Douglas Hernandez
Job Details: 06/15/2021
"no to q1 and q2 ,faulty ice maker; ordrng 1 W10873791 (ice maker)"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS4
Near Sandy Springs, GA 30328
Brandon
Job Details: 06/15/2021
q1-non q2-norepaired the harness at the inlet filtger to address the unit not working unit checked okno signature due to covid protocol
We serviced a
MAYTAG DISHWASHER
Model MDB8959SKZ0
Near Cape Coral, FL 33904
Rafaelito
Job Details: 06/15/2021
part came in damaged. box was also dmaged. customer is not happy and been waiting for months for the repair; ordrng 1 W11416363 (pump)
We serviced a
JENN-AIR DISHWASHER
Model JDB9000CWS2
Near Naples, FL 34105
Santiago
Job Details: 06/15/2021
"FOUND DRIM PUM DAMAGE NEED THIS PARTS TO REPAIR TO REPAIS , PLEASE CALL NEXT TIME 239 3981016 CAMILO . SA; ordrng 1 WPW10348269 (HOSE 71.02) and 1 WPW10545278 (HOSE 42.11)"
We serviced a
WHIRLPOOL RANGE
Model WFE535S0JS
Near Cape Coral, FL 33904
Rafaelito
Job Details: 06/15/2021
cooktop came in damaged. i did not get a picture because its an empty home and i didnt go in; ordrng 1 w11156895 (cooktop)
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHB1
Near Miami Gardens, FL 33056
Alexis
Job Details: 06/15/2021
Q 1-2 NO. No signature due to COVID. The unit has a faulty wash motor. I replaced the motor and tested the unit. Unit is working good now.; pckd up 1 W11084656 (motor-pump)
We serviced a
WHIRLPOOL WASHER
Model WFW86HEBW2
Near Naples, FL 34119
David
Job Details: 06/15/2021
F9-E1 F5E02 F8E03. NO. NO. Customer did not sign invoice due to COVID-19.Stacked dryer on washer. Slow drain pump. Added red strap to secure drain line. Replaced failed drain pump. Washer is working as designed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FPS03
Near Oakland Park, FL 33309
Alexis
Job Details: 06/15/2021
need i/m maker replace; ordrng 1 W11115534 (i.m) and 1 W11450890 (cnrtl)
We serviced a
WHIRLPOOL MICROWAVE
Model WMH53521HZ06
Near North Port, FL 34289
Joseph
Job Details: 06/15/2021
"q1 no q2 no no sig due to covid 19 Turn table that was sent to Customer WAS the correct plate , customer states its not as thick put another plate in there due to me having it , customer wanted to continue to argue that its a different plate and WHP needs to replace unit DO NOT order another turn table for this unit"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS335SDHM03
Near Decatur, GA 30033
Clinton
Job Details: 06/15/2021
"No to q1 q2 replace dented trfrigerator door unit check ok FCC,did not sign due to covid-19 protocol."
We serviced a
WHIRLPOOL WASHER
Model WTW5000DW3
Near Fort Lauderdale, FL 33331
Jeremy
Job Details: 06/15/2021
"Customer complaint unit is not completing cycle, checked unit and found control at fault on the unit. Ordering parts to solve the issue. ; ordrng 1 W11417466 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM504EPA2
Near Osprey, FL 34229
Robert
Job Details: 06/15/2021
"Q1 no, Q2 no, no signature due to COVID-19 protocol. Unit has F9E4 error stored, signifies problem with lower spray arm. Found one of the 2 smaller sets of sprayers bound up on lower spray arm. However, customer states unit does not dry dishes. I think this is related to no rinse aid used and lond distance to hot water source. Went over usage instructions with cust and left some samples. Filled rinse aid dispenser and asked cust to monitor, and let us know when we come back for spray arm. 9/4; ordrng 1 W10860176 (arm-spray)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS3
Near Fort Myers, FL 33967
David
Job Details: 06/15/2021
q1q2q3q4covid19consent>>>>Error code 4/3 on the wash motor failure during servcie mode as well..Returned to replace pump with clamp. Checked for leaks. Dishwasher is working as designed.
We serviced a
JENN-AIR REFRIGERATOR
Model JFX2897DRP00
Near Boynton Beach, FL 33436
Jeremy
Job Details: 06/15/2021
"Q1 NO Q2 NO found that the unit has a restriction at the fill tube for the ice mkaer causing the unit to not make ice , i removed the restriction then after i tested units operations and all checked out okay , customer did not sign due to covid-19 protocall."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Cape Coral, FL 33914
Rafaelito
Job Details: 06/15/2021
q1nq2n no signature due to covid 19 customer complaint is that the light was working. i found that the door swithc was broken . i replaced the swithc tested the unit and all checks out fine ; used 1 W11396033 (SWITCH) from stock
We serviced a
WHIRLPOOL OVEN
Model WFG540H0ES1
Near Largo, FL 33773
Jospeh Gamache
Job Details: 06/15/2021
Found the ignitor only getting 53 volts. Ordering control and sprk module.; ordrng 1 WPW10348712 (cntrl-elec) and 1 WPW10349742 (cntrl-elec) and 1 WPW10511278 (module-spk)
We serviced a
AMANA RANGE
Model AER6303MFS2
Near Cape Coral, FL 33991
Rafaelito
Job Details: 06/15/2021
q1nq2n no signature due to covid 19customer complaint is that the unit is not working. i found that the 3 out 4 burner were shorted. wire4s were touching ground.; ordrng 2 WP8273993 (burner)s and 1 W11171119 (burner)
We serviced a
JENN-AIR MICROWAVE
Model JMW3430DS02
Near Miami, FL 33176
Douglas Hernandez
Job Details: 06/15/2021
"no to q1 and q2 ,panel not responding ,faulty panel; ordrng 1 W11236885 (panel control)"
We serviced a
WHIRLPOOL DRYER
Model WGD95HEXW0
Near North Miami Beach, FL 33179
Danny
Job Details: 06/15/2021
Customer complaint the unit not heating check and found the fuse it bad replaced and run the unit and now it working a desing run the test for the air flow and need to call for clean the vent it really bad explain to customer not used the unit like that can blow the fus again for voerheating unit it working a design /FCC/ Q1;NO Q2;NO NOT SIGN BY COVID-19
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS02
Near Alpharetta, GA 30022
Jerome
Job Details: 06/15/2021
customer compaint:upper fridge and frezzer lights are not working.tech reconnected ceiling lights from previous repair.unit is operating as designed.
We serviced a
IKEA OVEN
Model IBS300DS01
Near North Bay Village, FL 33141
Anthony
Job Details: 06/15/2021
Customer complaint the oven continues having same issues (f1e1) and now the bake not working and the broil is over cooking food.Called techline and spoke with Butch...butch advised to change the temp sensor and cntrl.Spoke with Edwin and will be doing parts reseach.. REF#7731000529; ordrng 1 W10859573 (sensor)
We serviced a
KITCHENAID REFRIGERATOR
Model KSC24C8EYY02
Near Miami, FL 33156
Marcelo
Job Details: 06/15/2021
"Customer complaint unit not making ice and started to stop cooling slowly, i replcaed freezer evap installed uv dryer and ran a vacume for 15 min in step 4 removing the 3 way valve connector. Checked all joints with bubble leak detector and charged unit at 5.75 installed new ice maker for the customer as well. Unit has started cooling i advised the customer to wait 24 hours for ice production and proper temps (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Miami, FL 33177
Douglas Hernandez
Job Details: 06/15/2021
"no to q1 and q2 ,,faulty timer; ordrng 1 W10857612 (timer)"
We serviced a
WHIRLPOOL RANGE
Model WFE550S0HZ1
Near Bradenton, FL 34212
Hector
Job Details: 06/15/2021
"Call techline spoke with Adrian Ref# 7731000704 the bottom storge front panel its sharp customer claims that her husband got a small cut on top of his fingers, techline advise to replace the bottom front store panel. add it tape in the handle area covering the sharp area for the moment.will order the part.advise cust about the back order . 1q no 2q no cust did not sign due to covid 19; ordrng 1 W11516728 (panel drawer)"
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW
Near Boca Raton, FL 33496
Andrew
Job Details: 06/15/2021
"not sign due to COVID-19 protocol. Q1: No, Q2 reported foe9. releveled unit and adjusted suspension. ran tests and unit working a sintended. went through loading with customer."
We serviced a
MAYTAG WASHER CABRIO
Model MVWB980BW0
Near Lawrenceville, GA 30044
Roy
Job Details: 06/15/2021
"customer ans to q1,aq2:no checked one washer top load and fond tub bearing naking noise and suspension bad give estimate customer want to do some research"
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Sarasota, FL 34238
Robert
Job Details: 06/15/2021
adjusted draiun hose. UNit drINING FINE
We serviced a
WHIRLPOOL DISHWASHER
Model WDT710PAHZ1
Near Delray Beach, FL 33445
Jeremy
Job Details: 06/15/2021
"Q1 NO Q2 NO Found that units main control had a loose connection at power supply wire , i refastned connection then after i tested units operations and all checked out okay , customer did not sign due to covid-19 protocall."
We serviced a
WHIRLPOOL RANGE
Model WFE515S0JS0
Near Punta Gorda, FL 33980
Joseph
Job Details: 06/15/2021
"q1 no q2 no no sig due to covid 19 Inspecting unit found units oven door being left open while using broil option , advised door must remain closed , unit test ok"
We serviced a
WHIRLPOOL WASHER-TOP LOAD
Model MHW8630HC3
Near North Fort Myers, FL 33917
Joseph
Job Details: 06/15/2021
"Q1 no q2 no no sig due to covid 19 Inpecting unit customer advised load and go not working tested with load and soap is being added to unit , test ok"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Sarasota, FL 34238
Robert
Job Details: 06/15/2021
"Q1 no, Q2 no, no signature due to COVID-19 protocol. Unit light in freezer was frozen due to moisture on rocker switch. Restored functionality to light. Attempted to remove drip stain from freezer door. Stain is in finish of freezer door. Ordering replacement door. Customer aware of 6-8 week wait.; ordrng 1 W11435342 (door)"
We serviced a
WHIRLPOOL FREEZER
Model WZF34X20DW01
Near Marietta, GA 30068
Jerome
Job Details: 06/15/2021
customer compaint:unit has frost forming at lower door.tech found that faulty door needs to be replaced.; ordrng 1 W10746789 (dor-fmd)
We serviced a
WHIRLPOOL WASHER
Model CAE2745FQ1
Near Lake Placid, FL 33852
Robert
Job Details: 06/15/2021
assisted 99
We serviced a
MAYTAG DRYER
Model MED7230HC1
Near Gainesville, GA 30506
Tyler
Job Details: 06/15/2021
Unit had open motor run winding motor will not operate.; ordrng 1 279787 (Motor) and 1 WP697772 (Blower) and 1 W10909685 (Thermal fuse)
We serviced a
JENN-AIR REFRIGERATOR
Model JF36NXFXDE01
Near Miami, FL 33176
Marcelo
Job Details: 06/15/2021
"Called Jenn-Air for extra labor the customer had a list of things needed to be repaired first trim installed the factory sent her secound leveling the unit , last led light failure i was able to compleate all tasks and please use autho JX71Z00FL2; used 1 W11462342 (LED) from stock"
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Oakland Park, FL 33334
Alexis
Job Details: 06/15/2021
check unit and found bad actuator i replace actuator and test unit lok q12n nsdtc19; used 1 10913953 (actuator) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ09
Near Atlanta, GA 30345
Clinton
Job Details: 06/15/2021
"No to q1 q2,check one refrigerator frosting and light nnot working,found door not closing properly and light switch frozen,remove food so that the door will close and defrost the switch,unit check ok FCC,did not sign due to covid-19 protocol."
We serviced a
WHIRLPOOL DISHWASHER
Model WDF540PADB 3
Near Cape Coral, FL 33993
Joseph
Job Details: 06/15/2021
q1 no q2 no no sig due to covid 19Installed new parts unit test ok