Kenneth - Riverdale, GA
Kevin was timely, professional and did a great job!
Dawn - St. Petersburg, FL
Kevin was timely, professional and did a great job
Vanessa - Venice, FL
Keith - Lake Worth, FL
work was good
James - Valrico, FL
Orfilia - West Palm Beach, FL
Terry - Atlanta, GA
Warranty on dishwasher
Kathy - Valrico, FL
Great help. Worked quickly
Alicia - Jonesboro, GA
Bonnie - Boca Raton, FL
Great service, prompt, the gentleman who came out was just that - a gentleman, kind smart and helpful. He took what I thought a major problem and made it very easy. Thank you!
On tine and did the job
Mara - Marietta, GA
Greg was on time and polite. He identified the problem quickly, ordered the needed part, and schedule a return visit for a time that worked for me
Gregorio - Florida City, FL
Regina - Estero, FL
Cory is just a sweet, knowledgeable young man; he has become the “go-to” person when my husband & I experience issues with our appliances. He knows how to resolve the issue, whatever it may be—but what sets him apart is his genuine caring for his customers. How nice it is to know that when we need assistance with appliances, we can count on such a trustworthy individual to enter our home and help us. Thank you!
Jemele - Lithonia, GA
Professional & knowledgeable.
Luis - Cooper City, FL
Dinhhuan - Coral Springs, FL
Nate is a great Technician
Lindsey - Lake Worth, FL
Very kind and friendly technicians.
Grant - Hollywood, FL
friendly and timely
Stacy - Marietta, GA
Greg was very polite, and efficient.
Debra - Naples, FL
Charisse - St. Petersburg, FL
Adilia - Miami, FL
Rob H - Boca Raton, FL
The Flamingo team was fantastic. It took longer than expected to fix our microwave but they engaged the right folks, escalated appropriately, and ultimately fixed our appliance. Very professional, clean and respectful throughout the process, great communication as well from the guys who did the work.
Terry - Milton, GA
Great service provider in all regards!!
Shannon - Dallas, GA
Awesome response and service.
Sean - Sharpsburg, GA
Daniel - Fayetteville, GA
Right on time for both appointments and best of all, it was covered by warranty.
Mary - Sarasota, FL
Herman - Lake Worth, FL
Myrian - Roswell, GA
William - Tampa, FL
Detailed and Experienced Installer
Tim - Woodstock, GA
Anthony did a fantastic job installing my built in refrigerator panels. I appreciate very much the care and precision he employed in doing a fantastic job.
Carlos - Miami, FL
Cassandra - North Lauderdale, FL
My service technician was awesome he even made recommendations for a separate situation
Norman - Fort Lauderdale, FL
I had two visits from two different guys first to observe the problem seconds to solve the problem. I have never seen people come in my house and put shoe protectors on so they don't bring me any dirt that is how details they are. You cannot go wrong
Prompt, courteous, knowledgeable
Lee - Fort Myers, FL
Very professional. He was very knowledgeable and courteous
Nina - Loganville, GA
Jason - Alpharetta, GA
Great Service. Polite and professional
Danny - Miami, FL
Joseph - Fort Myers, FL
Great service. Seemed a little high to just replace glass
Arleen - St. Pete Beach, FL
Great service & responsiveness
Jesse - Parkland, FL
Nate was very personable & did a really nice job following up with us until our problem was fully resolved. Highly recommended.
Joan - Boca Raton, FL
Technician did excellent job.
Dryer still doesn’t work
Marvens - Sandy Springs, GA
good company and a great tech
Mitchell - Bradenton, FL
Mike has performed two repairs for us on two different appliances. He is so capable and easy to work with.
Tyler was awesome!
Lori - Buford, GA
Tyler was awesome to work with!!
Peter - Delray Beach, FL
Amalia - Cape Coral, FL
Joe was on time. very professional and knowledgeable.
Alan - Miami, FL
Great service and price.
Theresa - Venice, FL
excellent mechanic, excellent service
Joyce - Sarasota, FL
The service provided was superb
Steven - Boynton Beach, FL
Kitchen aid failed to properly put in the service call. I was expecting Flamingo and called to get a time window. Flamingo did not have any info. I then called kitchenaid. They gav3 me a flamingo appointment for one week later. I called flamingo with the service order number. They were fantastic. They actually got Miguel out the same day. Unheard of. Miguel arrived with his teammate and did an unbelievable job. They were fantastic
Jean - Atlanta, GA
The workers stayed and made sure everything was working to my satisfaction.
Professional and Courteous.
Rene - Hobe Sound, FL
Knowledgeable. Expert. Fixed issues with washer right away.
Couldn’t have asked for more David was great
Linda - Senoia, GA
Very polite young man Introduced hisself and gave me his card
Ronald - Dunwoody, GA
Brandon was a great tech to have in the home courteous and knowledgeable. After running diagnostics still not fully sure of our problem, but he gave us some leads.
Todd - Dallas, GA
Professional and efficient service
Julie - Sandy Springs, GA
Diana - Fort Myers, FL
Reliable and trustworthy appliance repair companies are hard to find. Jason was very professional and thorough.
Charles - Miami, FL
Nicholas - Key Largo, FL
Excellent service and very friendly
Stacey - Buford, GA
William - Delray Beach, FL
Patricia - West Palm Beach, FL
I had a very good experience.
"Great Quality Service from Awesome People"
Connie - Fayetteville, GA
Very reliable...received call & email night before scheduled service, technician called when on the way. David worked hard to get my fridge back up and running.
David - Weston, FL
Manny was terrific! Super nice guy and extremely knowledgeable!! Quick repair.
Nate was Great!
Clint - Parkland, FL
Arlene - Miami, FL
Marcelo was amazing. He was kind and helpful. He was respectful and fixed my problem quickly.
Rob - Roswell, GA
Latest technician seemed more competent than a few before him. This was the 5th call in the past month
Paulo - Weston, FL
Manny is a very good professional. He did a excellent service.
Jason is a KEEPER
Carol - Cape Coral, FL
Jason was early which made me very happy and fixed and explained the issue. I learned something! Great guy.
Gail - Fort Myers, FL
Manny..our service technician was wonderful. Really knew my products and fixed what needed to be fixed. Gave me great advice on the appliances. A very professional and polite rep. You are fortunate to have him on your team.
Gloria Harvey - Fayetteville, GA
Great guy, great service
Carol - Palmetto Bay, FL
The technician was knowledgeable, helpful, professional and on time with all items needed.
Elizabeth - Fort Lauderdale, FL
Very friendly, clean. Found the route of the problem and made sure he covered all parts needed in case it was something else.
GREAT SERVICE. POLITE TECHNICIAN!
Vernell - Atlanta, GA
TECHNICIAN WAS KIND AND ON-TIME. EXPLAINED WHAT THE PROBLEM WAS AND SAID HE HAD TO ORDER THE PART TO REPAIR MY DRYER AND RETURNED AS HE SAID, ON-TIME TO REPAIR MY DRYER.
Poor customer service
James - Dania Beach, FL
Poor customer service from rude trash talking technicians, service manager would not return my call and repair was "not" done as promised. Technicians left a mess and did not want to take away the old parts however they did take them away after my insistance.
Jackie - Tamarac, FL
Great and quick service
Jackie - Boca Raton, FL
Alexis let me know what I needed to go buy and he waited for me to come back so he could fix my stove!!!
Rebecca - Marietta, GA
Excellent service by Gregory
Fernando - Pembroke Pines, FL
Is not working, they must come back and fix it or replace Only 2 days after repair
Albert - Boynton Beach, FL
Heather - Pembroke Pines, FL
David Q had excellent customer service skills and very knowledgeable
Gail - Hollywood, FL
Charles - Naples, FL
The technician was pleasant, arrived on time and made the repair efficiently. We were pleased with his work.
Excellent service, prompt and efficient.
John - Sarasota, FL
He was on time and took care of the problem
Natasha - Dallas, GA
Though we were unhappy with the long time and number of attempts to troubleshoot/fix our issue, it was great having a technician with the right attitude and personality. This certainly made dealing with the issue a lot more tolerable. Thank you for your help Elijah!
Robert - Palmetto, FL
Tylor was excellent and he replaced the part that appeared to be the cause of our problem. However, the same symptoms appeared about one week later, so the problem is being addressed again.
follow up on faulty ice maker
James - Sarasota, FL
wire improperly connected in unit from factory. Chris quickly found the problem and was able to restore us to making ice.
James - Pompano Beach, FL
On-time at scheduled appointment.
Very professional and knowledgable
Dave - Boca Raton, FL
The tech was on time, pleasant and professional. He took great care to minimize any mess from removing our oven and left things the way he found them. Knew what he was doing and got the job done quickly.
Ken - Rotonda West, FL
Tammy was very efficient and a pleasure to deal with. She knew her product and took care of our problem.
Great, Timely Service
Mary - Jonesboro, GA
Bryan was on time, focused on the job at hand, and quick to fix my appliance issue.
Kitchen Aid dual fuel range repair
Jane - Roswell, GA
Glad it’s repaired’. Thanks , Jerome!
Service was wonderful!
Tammy - Gulfport, FL
James - Atlanta, GA
My servicemen Brandon delivered the highest level of customer service that I have experienced in quiet sometime. Not only was he efficient, he patiently waited on me as I was detained by an accident on the highway. He quickly made the repair and explained and showed me exactly what the issue was causing my refrigerator not to cool. I would personally consider him a very down to earth and customer service oriented individual you should be proud to represent Flamingo. I would also say he is the type of employee I would hire on my team and make sure that he knew is work ethic was appreciated by the company.
Ashton - Alpharetta, GA
Nada - Lakewood Ranch, FL
Great guy. Very knowledgable and helpful.
James - Sarasota, FL
Great guy. Very knowledgable and helpful.
Super nice guy!
Magge - Naples, FL
Great service, super friendly, knowledgeable- felt very comfortable
Michelle - Venice, FL
Maytag washer repair
David - Sarasota, FL
A warranty repair...excellent experience
Very knowledgeable about products
Kim - Sarasota, FL
Joshua Slatkoff - Fort Lauderdale, FL
Krizia - Miami, FL
Marcelo exceeded my expectations. Professional, polite and experienced. Handled the issue in a timely manner, accurately. Service was A+. Thank you!
Very knowledgeable and friendly.
Leonardo - Miami, FL
Tracey - Pembroke Pines, FL
Great service, courteous, and fast.
Carlos - Key Largo, FL
very competent service
Gg - Atlanta, GA
very competent service
Washer issue - Miami Beach, FL
The repairman was amazing!!! Thank you!
Janet - Boca Raton, FL
Miguel Torres was very helpful and informative.
Great service and on time!
Elizabeth - Decatur, GA
Debbie - North Palm Beach, FL
Efrain is the best. So polite, smart, courteous and knows his business. Flamingo is lucky to have him
Iris - Delray Beach, FL
Our service rep Andrew was just terrific. He called ahead of time to tell us that he was on his way. He fixed our problem right away and then went on to check out our other Whirlpool appliances to make sure they were Ok He asked us if we had any other problems or questions and he was very helpful and courteous. Didn’t rush in and out and was very nice.
after several mishaps with others I finally got great service from Danny
Doreen - Miami Beach, FL
see above...this was warranty work no price involved
Washer more broken now than beforw
Jessica - Marietta, GA
Can’t reach a manager by phone. Return calls are delayed by 2+ days. Still not resolved and having more issues than before with a washer that had a broken lock and now won’t spin. Hopefully I can get someone back here for the 4th time...
Prompt, Thorough Sevice
John - St. Petersburg, FL
A pleasure to experience such good service
Shari - Alpharetta, GA
Kui - Duluth, GA
Joseph - Fort Lauderdale, FL
Allison - Lauderhill, FL
Nathaniel was very kind, knowledgeable and professional..
Jessica was a great help and went beyond expectations
Tom - Key Largo, FL
Great friendly service
Catherine - Doraville, GA
Very quick service and showed up on time
Julie - Cumming, GA
Carole - Englewood, FL
Let me know what the problem was and they needed to do.
Marc - West Palm Beach, FL
Emilio - Coral Gables, FL
Sara - Fort Lauderdale, FL
Fast, professional and friendly! Everything you could wish for! Thank you!
Edmund - Seminole, FL
The technician explained the problem and gave an estimate of the cost.
Kenneth - Lake Worth, FL
Made complaints Second time terrible service with this technician Made request never to send this guy ever again
On time service.
Lee - Belleair, FL
Prompt & courteous service.
J-W - Venice, FL
Tony diagnosed the problem based on my description - returned with hopefully the correct pieces to fix the problems & installed them.
Elaine - Sharpsburg, GA
My technician, David, was extremely polite and knowledgeable. He was on time, and got the job done very quickly.
Bonnie - Marietta, GA
Great service, very helpful, wonderful experience!
Cory was our Technician
Dick - Fort Myers, FL
Cory was the best. He found the problem with our refrigerator immediately. He was very professional and very helpful which is hard to find anymore.
Thomas - Boca Raton, FL
good communication about appointment and service window- on time- professional service
Faye - Hobe Sound, FL
JOSH IS VERY NICE AND PROFESSIONAL
David - Parrish, FL
Tech was very helpful and friendly.
Madison - Atlanta, GA
Mr. Oconner is respectful, knowledgeable, courteous, and thorough. Pleasure to work with.
Janet - McDonough, GA
Technical support person was professional & knowledge about the product
Susanna - Miami, FL
Mr Marcelo was very polite and professional and knowledgeable. he also was very aware of keeping the inside of the home clean and put on shoe covers so no exterior construction debris were track in to the home.
Mr Guy - Boca Raton, FL
My new "go-to" for repair!
Bobbilee - Fort Myers, FL
Kitchen Aid made my appointment with Cory for me to fix my dishwasher. I had never heard of this company so didn't expect much. Cory was super professional and kind... and my dishwasher is good as new!
Richard - Miami, FL
Agent was on time, work done quickly and cleanly. This was a warranty repair and agent was prepared with parts to correct the problem. Thorough information and confirmations prior to service call. No charges. Faulty valve on brand new washer.
He was excellent and very determined to fix our ice maker
Catherine - Smyrna, GA
We are very pleased with his work outcome and very impressed with his knowledge of the inner workings of a refrigerator. More importantly we were very pleased with his patience and his determination to get the job done correctly.
Great service and exactly on time. Under warranty so no payment due.
Alice - Davie, FL
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Donna - Wellington, FL
Robert - Punta Gorda, FL
It was very good. Excellent 😃 Joe was great at what he did😃
Ethan - Miami Shores, FL
I appreciate how communicative the company is regarding appointment scheduling. The repair was quick and effective. Thanks!
Roland - West Palm Beach, FL
I don’t think the technician is skilled in fixing the problem. I believe he calls office and get bad advice. This company doesn’t represent the mfg well and will be putting in a complaint to them. My dishwasher had more than 3 service calls and stilled left with same problem. My new washer had a decide load problem comes and says it’s now working to leave and still doesn’t. He comes back a we tells me has to order a sensor and wait 5 data. Now 8 days without washer.
Ron - St. Petersburg, FL
Kevin was very knowledgeable about the product. He schooled me on several aspects that I was unaware of. Very nice having someone who seems very interested in the customers and their satisfaction. Wish there were more like him.
Ronnie - Pembroke Pines, FL
This is the second time using Flamingo. Once again from making an appointment to completion of the repair, I couldn’t ask for more. This company is very professional I would definitely recommend them.
Michael - Cape Coral, FL
Awesome service prompt, courteous and professional.
Paul - Pembroke Pines, FL
Manny treated our appliance like it was his own. On tie appointment, clean, courteous, efficient and quick. What more could you ask for.
Bultlrika - Boynton Beach, FL
Excellent and Professional
Otilogomez - West Miami, FL
James - Palmetto, GA
Vincent - Decatur, GA
Shermeta went the extra step to educate me about my washer to prevent further malfunction.
Jeffery - St. Petersburg, FL
Not only did our technician arrive on time, his knowledge gave us the comfort in his exceptional service. A RARE quality these days!!
Great service and fast.
Carlos - Miami, FL
I requested service under warranty for my whirlpool microwave. Marcelo from Flamingo Appliances was assigned my request. The company contacted me right away to schedule the appointment. I talked to Marcelo (technician) about the issue I was having and he recognized the problem, order the parts and replaced them within few days. I had a great experience with this company.
Kelly - Hialeah, FL
Deborah - Tyrone, GA
Technician was knowledgeable, friendly and very professional
Kristina - Cumming, GA
Tyler was extremely polite and professional. It was an easy in and out fix but I still appreciated his work!
Great Service !!!
Floretta - Bradenton, FL
Idania - Naples, FL
On time, knowledgeable, and fast!
Tim Schifer - Woodstock, GA
Anthony did a great job and went above and beyond to troubleshoot another problem that we had.
Hector was great.
Eileen - Palmetto Bay, FL
Great service and technician!
Peter - Estero, FL
Really appreciate attention to detail and getting it done right.
Adeb - Parrish, FL
Krizia - Miami, FL
Marcelo was very knowledgeable, polite and took care of the issue quickly and accurately. Great service from him. Beyond my expectations. Thank you!
It took over a month but finally they fixed our Whirlpool dryer
Maureen - Fort Myers, FL
If you work full time it is hard to work with them because of the time frame they give you. I had to get very upset to have them come on Friday's after 2pm, and called them several times to confirm that schedule. I've even called Whirlpool directly because they recommended them to me. But at the end they were able to come at the times I was home. Also, at the end they fixed my dryer finally and so far it is working ok. The technicians are very nice and try to go out of their way to try to work with your work schedule, especially Jason and Robert. Thanks. I had 3 different techs come. I do not like that they email you a receipt and it prints like a full size photo picture and uses most of your printer's ink (there is no other way of printing it because I've tried different options) so you don't have a hard copy for your records. The girls that schedule the appointments are a little difficult to work with because you ask for a window time and they put it in as a note, so then you get a confirmation the day before your appointment very late in the afternoon and their message gives you a completely different time than the one you had arranged with them and if you don't confirm they cancel the appt., so by the time I got off work and heard their message which it is cut off and does not give you the companies name, they were already closed so I had to call early the same day a few times before my appt. to confirm again and again. I do not like their scheduling system.
Mabel - Alpharetta, GA
Great service person
Linda - Cumming, GA
Anthony is the best !
Great Service as always
Terry - Roswell, GA
Always a pleasure to welcome Jerome into our house when we have service problems. Besides being very personable, he is very knowledgeable about all of our appliances, listens to our concerns and then efficiently fixes the issue.
Responsive service and knowledge tech.
William - Dunedin, FL
Excellent dispatch system; responsive service; and our tech was great...knew the product and provided optional repair choices.
Carol - Mableton, GA
wonderful service the man that came to my house was very polite and nice.
Awesome Service. Patrick is so Knowledge!
Homeowner - Mableton, GA
Courtney - Canton, GA
My fridge that was just repaired was a kitchen aid it constantly breaks down and is I dependable I will avoid buying a kitchen aid fridge again
Robert - Hollywood, FL
The service repair was good although somewhat delayed as people tried to determine the issues at hand
Thomas - Weston, FL
Very professional and quick. My appliance was fixed in less than half an hour. Very courteous service also.
Elisa was awesome very informative.
Dennis - Wrangell, AK
Quick efficient repair
Frances - El Portal, FL
Quick efficient repair
Susan - Boca Raton, FL
Above and beyond customer service
Mahalia - Seminole, FL
Tom is an asset to your company. He took the time to explain the problem thoroughly. Answered all of my questions eagerly and pleasantly. Thank you
Great Customer Service
Randy - Douglasville, GA
We appreciate the customer service provided and quick response time to resolve the issue.
Lori - Estero, FL
David Irme Is very professional
Denise - Palm Beach Gardens, FL
Your technician was on time and professional.
The service was very professional
Suyen - Miramar, FL
Very good service from my technician
Ron - Hampton, GA
Gail - Palm Beach Gardens, FL
Appreciate that he even wore shoe covers so as not to dirty our off-white tile floors!
Ron - Marietta, GA
Wayne - Boca Raton, FL
Very knowledgeable & answered all our concerns
Shiranie - Hollywood, FL
Jennifer - Sarasota, FL
Debra - Boca Raton, FL
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Fine and prompt service
Jorge - Pembroke Pines, FL
Natasha - Fort Lauderdale, FL
Pam - Alpharetta, GA
Jerome was great
WASHER WHIRLPOOL WTW4616FW2 "replaced failed lid latch to address an f5 error message , unit checked ok"
DRYER WHIRLPOOL WED4900XW0 "Check one dryer not working found open termal fuse and grounded element,; used 1 WP3392519 (THERMAL FUSE (91 C)), and 1 279838 (ELEMENT) from stock"
WASHER AMANA NTW4516FW3 "Check one washer not spinning,enter diagnostic found code f9/e1 long drain,found drain hose restricted and too long,test and show customer how slow the water is draining out,customer need to shorten hose and relocate for a better drain unit check ok."
DRYER WHIRLPOOL WED560LHW0 "arrived at the unit for knocking noise, we took the unit apart to find the noise, we found the screw in unit and put unit back together noise stopped we put unit back together and pushed it in it started making the noise again. issue coundnt be found. with MT DB we need to talk to whirlpool about issue.; saved tckt"
DISHWASHER WHIRLPOOL WDF330PAHS1 unit is working as designed. ran the unit in diagnostic test mode and ensured all functions working including the heater element. tested and works and showed client.
RANGE WHIRLPOOL WEG745H0FS0 rerplaced scratched control panel and key pad
DISHWASHER KITCHENAID KDFE104HPS0 replaced housing unit tested ok
WASHER MAYTAG MVWB835DW3 fond tranmission noiesy order part; ordrng 1 W10811956 (gearcase)
REFRIGERATOR WHIRLPOOL WRX735SDBM04 found icemaker stuck will not run replaced icemaker unit cycle tested ok now; used 1 W10882923 (
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Removed and replaced the control boards, wire harness and thermistor. Demonstrated a working refrigerator to the customer.; used 1 WPW10383615 (THERMISTOR) from stock"
DRYER MAYTAG MEDX655DW1 Customer cmpl dryer noisy during operation. Found friction on one of the rollers - cleaned & lubricated. Idler pulley & second roller in good condition. Adv Cust re: normal operating sound levels. No other issues found. Unit covered by additional 14 months from Aarons.
DISHWASHER KITCHENAID KDTE304GPS0 found crack in dw sump causing the unit to leak . also there is a dent in the stainless steel door; ordrng 1 W11124384 (sump assembly) and 1 W11165143 (door)
WASHER ROPER RTW4516FW2 the customer complaint is that the unit is leaking i found that the water connections where not put on properply which caused leaking unit is working well.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer cmpl fridge is colder than expected. Upon arrival, items in fridge were ~38 degrees. Fridge is set to 45. Freezer temps are ~-8 degrees. Freezer set to 0. Fridge & freezer thermistors passing diagnostics. No ice buildup in freezer. Air damper opening/closing properly. Adv Cust re: temperature settings, how item volume in fridge affects temps, & recommended adjusting freezer temps up slightly to normalize temp differential."
DISHWASHER KITCHENAID KDTE234GPS0 Customer complaint unit has oder Found unit will need drain hose; ordrng 1 WPW10545278 (hose-drain)
REFRIGERATOR AMANA ASI2175GRS00 Replaced evaporator fan motor. Unit is now working
DRYER MAYTAG MEDC465HW0 Complaint of not starting. Found terminal wire and power cord burnt. Advised customer to get a 3 prong dryer cord.; ordrng 1 279318 (TERMINAL) and 1 WP3397659 (BLOCK-TERM) and 1 279393 (SCREW)
N/A N/A MER4351AAQ Installed control board & bake/broil functions tested okay. Set control time. Repair complete.
REFRIGERATOR MAYTAG MFI2570FEZ06 customer complaint:unit will not dispense ice sometimes. tech need to replace faulty seperator.; ordrng 1 WPW10353552 (separator)
COOKTOP AMANA AER6603SFB1 check one electric range and found the right front burner uot replace one element-surface test ok also advice customer the wall outlet loose need an electrican to replace the wall outlet
REFRIGERATOR MAYTAG MFX2676FRZ00 Replaced icemaker. Filled with water and harvest cycle completed.
DISHWASHER WHIRLPOOL WDF130PAHS0 "cchecked and confirm unit working okay cx did not have it on heat dryadvise cx on the operation ,tested and passed."
ICE MACHINE KITCHENAID KUID308ESS1 "Replaced compressor and dryer. Placed unit in vacuum for 10 minutes, no leaks detected. Attempted to charge unit, compressor will not stay on for more than 30 seconds then shuts back off. Spoke with Kurt at techline, advised inspect ampreage when unit is coming on. Found unit is pullin 13 amps. Compressor is defective. Will need to order new compressor, and return to install and complete repair. Unable to get signature.; ordrng 1 WPW10605286 (compressor) and 1 sealedsystemtech"
REFRIGERATOR WHIRLPOOL WRF555SDHB00 NEEDS DAMPER AND THERMISTOR; ordrng 1 WPW10196393 (DAMPER) and 1 W11043763 (CONTROL) and 1 W10316760 (THERMISTOR)
RANGE WHIRLPOOL WEE510S0FS2 Customer complaint unit making fire alarm go off Found unit to having electrical tape too close to oven vent moved tape further away from venting unit check all okay
RANGE - ELECTRIC MAYTAG MER6600FZ2 Customer complaint the stove the oven not work check and found the control it bad replaced and run the unit and now it work a design /FCC/ LEAVE THE PARTS IN THE CUSTOMER HOUSE BECAUSE IT FULL OF COCKRUSH
REFRIGERATOR KITCHENAID KRFC300ESS01 Customer complaint the the frezer in the front top it build ice i see the gasket itnot sealing correclty heating the gasket and now it sealing better unit work a design and this happen again will need new gasket /FCC/
DISHWASHER JENN-AIR JDB8200AWS1 Uppon arrived installed the new sensor and run the unit now it work a design jobs completed
FREEZER WHIRLPOOL WRF989SDAW00 S71233unit is not cooling. evap is still the original needs black evap coil. ; ordrng 1 W10917531 (evap) and 1 W10276644 (compressor)
COOKTOP JENN-AIR JED4430WB02 ******auth # jkahm00nl1**** customer stated that unit is not working. the control lock was set. remove lock and showed customer how to remove the lock. checked unit working okay
MICROWAVE KITCHENAID KEMS309BSS0 Arrived to home and clocked into ticket. Customer was just leaving. Need to reschdule apt for this friday; schdld next appmnt for 5/17 FRI !
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "INSTALLED VALVE,CLEARED ICE TUBE INLET.UNIT TEST OK"
DRYER MAYTAG MEDB765FW0 Installed new parts unit test ok
MICROWAVE OTR WHIRLPOOL WMH32519CS1 "Inspecting unit found units not heating , unit will need new mag / cap and diode , unit not cost effective for repair ,"
DRYER ROPER RED4516FW0 "replaced heater box and elment, checks ok"
DRYER MAYTAG MGD6630HC0 thermistor error code. found thermistors reading good. needs new control. ordered part.; ordrng 1 W11350218 (control)
DRYER MAYTAG MEDB765FW0 installed new motor and wheel
VENTHOODS WHIRLPOOL n/a spoke to leon from techline because there was a stractch that was about 5 to 6 inches long. the customer just purchased the unit a month ago.i spoke to partner team i was advised for the customer to call whirlpool and provide them with the S.R number so whirlpool can further assist the customer . sr 7724855907
WASHER MAYTAG MVWX655DW1 inspected the unit and foind that the lid was not sitting down flush to enagage the latch. i replaced that lid and everything checks out fine
RANGE MAYTAG MER6600FZ1 Unit needs a new door latch f5e1 - ordering the parts-; schdld next appmnt for 5/20 MON !
WASHER/DRYER COM WHIRLPOOL WETLV27HW0 "Installed the latch on the unit and tested after, unit is now working to factory specs"
WASHER WHIRLPOOL WTW7500GC0 Customer complaint unit not draining. Upon arrival checked unit and found that drain was not installed correctly. Found that water lines are not installed properly. Advised Customer that unit drain needs to be installed according to installation guide. Also found overload error code. Advised Customer to make sure unit is being loaded properly. Unit is working properly. FCC
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Customer complaint unit has frost in freezer. Upon arrival checked unit and found temps in Fc is at 05 and Rc is at 45. Ambient temp of home is 80 degrees. Advised Customer that temp differential is to big causing humidity to freeze in the freezer and cause frost to build up. Advised Customer that temps need to be adjusted and door needs to be opened not very often. Unit is working properly. FCC
RANGE WHIRLPOOL WFE510S0AS0 Customer complaint the stove the front burner not work; ordrng 1 WP8273992 (element)
MICROWAVE WHIRLPOOL WMH32519HZ2 bottom light not working. determine bulb is broken. needs to be replaced. customer will purchase and replace.
DRYER WHIRLPOOL MDE508DAYW "checked unit costumer complaining the unit making noyse found roller making noyse,put grase on it and tested all is working has design"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 at arrival cust stated the unit was not disp. found shorted auger motor. ordering part; ordrng 1 W11310391 (motor) and 1 WPW10169511 (coupling)
WASHER MAYTAG MHWE201YW00 "checked unit costumer complaining the unit is not working at all found f2e3 error code unit not goiung thru the cycles only on cold water found sensor not reading 9.7. over 15 ohms, costumer delain estimate charge 98 dollars fee"
REFRIGERATOR WHIRLPOOL MFI2570FEZ06 Refrigerator freezer door would not close all the way. found the freezer door off track. removed drawer and racks inside and corrected the rails so the door closes proerly. reassembled and door closes properly all oppps ok FCC
DISHWASHER KITCHENAID KUDS30IXBL7 "upper rack rails corroding, separating, and/or detaching- sp w11296667 - special project s22916Installed the new parts under specila project. Unit is now holding the dishes in the top rack."
DRYER MAYTAG MEDB765FW0 Customer showed me how she does to start the dryer and she wasn't doing it right. Instructed her how to touch the control panel with a gentle touch not trying to push it. Unit checks ok.
COOKTOP WHIRLPOOL WCE77USDHS00 Installed new cooktop and springs. Unit checks ok.
REFRIGERATOR WHIRLPOOL WRX988SIBM "no cool, ff evap frozen over ordering motor-evap and cover; ordrng 1 W11087438 (motor-evap) and 1 W11188493 (cover)"
MICROWAVE WHIRLPOOL WOC97ES0ES02 at arrival cust stated the inner glass just broke during self cleaning. unit needs inner glass. sending estimate; saved tckt
DRYER WHIRLPOOL WED4616FW0 at arrival cust stated the unit will not dry and will not turn on. found faulty switch and motor. replaced to correct issue. tested unit working ok. FCC
WASHER WHIRLPOOL WTW4816FW2 at arrival cust stated the unit will not fill with hot water. found no error codes. valve tested ok. unit working as designed per bruice from techline. unit fills this way to meet the energy standards file # 7724859335. FCC
COOKTOP WHIRLPOOL KCGS356ESS00 the burner caps are all rusting out badly/ordered caps; ordrng 1 W10819916 (cap kit) and 1 WP8286813 (rt rear) and 2 WP8286814 (left rear)s and 1 WP8286815 (rt front)
WASHER AMANA NFW7200TW Unit needs a new control and drain pump- control board is no longer available- customer buy new machine.
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Replaced defective main pcb and programed unit tests - good.
MICROWAVE JENN-AIR JMC3415ES01 FCC*** Door was not opening correctly. Found door hinge loose. Tighten screws on door hinge and tested operation. All checked ok.
RANGE WHIRLPOOL WFE975H0HZ1 cook top damaged right front corner--replaced top test ok
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "adjusted doors and formed gasket to cabinet, tested"
N/A N/A WDT720PADM0 Customer states that unit is not properly cleaning. Found that sump is not allowing water to spray properly. Ordering sump and motor assm.; ordrng 1 WPW10671941 (pump&motor) and 1 WPW10491331 (spray arm) and 1 W10861745 (tube-feed) and 1 WPW10498900 (spray arm) and 1 WPW10327455 (spray arm upper) and 1 WP3400918 (upper spray arm ret)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "adjusted temps, checked dispenser functions,, tested"
DRYER WHIRLPOOL WET4024HW0 tried to tag door. front desk wouldnt let me up. they couldnt reach Customer.; saved tckt
DISHWASHER KITCHENAID KDPE234GPS0 water kinked behind right rear leg/was able to pull free //checked ok
DISHWASHER WHIRLPOOL KDPE234GPS0 red wire and brown wire from pump and motor was broken/replaced entire wiring harness from the control to heaters/checked ok//had to remove dishwasher from opening to rewire completely
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Diagnosed unit found unit light are flicking off and on off ordering parts ; ordrng 1 W11043763 (cntrl-elec)
DISHWASHER WHIRLPOOL WDF520PADM7 found upper spray arm fell and damaged need to order spray arm.; ordrng 1 WPW10317197 (spray arm)
DRYER WHIRLPOOL WED5000DW2 The unit was not turning on due to a broken door switch. I replaced the switch and tested the unit. Unit is working good now. FCC; used 1 WPW10569603 (SWITCH-DOR) from stock
WASHER MAYTAG MHW8200FW0 Helped tech 97 with the repair. Unit is working good now. Auth#MK7AR00WPL2
REFRIGERATOR KITCHENAID KRFF707ESS01 Ice forming at rear of of icebox need to install adapter with fan.; ordrng 1 W10864519 (adapter)
DISHWASHER IKEA IUD8555DX1 I replaced the drain pump and now unit is running properly.
REFRIGERATOR KITCHENAID KFIV29PCMS03 customer complaint refer not cooling checked found bad invertor control and main control parts ordered; ordrng 1 WPW10154805 (INVRTR-BOX) and 1 WPW10589837 (CNTRL-ELEC)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 customer complaint refer not making checkeed found bad water pressure and i/m replaced i/m advised customer to address water pressure issue for correct ice production all ok; used 1 W10882923 (
WASHER WHIRLPOOL MVWB865GC0 Customer complaint the wahser not get water not coming need the water val; ordrng 1 W11172234 (housing) and 1 W11162440 (control)
OVEN WHIRLPOOL WEE760H0DS0 "reset control range working as designed now, spoke witth master tech RW, says to just collect 98, call claims for refund, tested unit"
WASHER WHIRLPOOL WTW4800XQ2 "replaced suspention,recalibrated control and tested, cust has no email ,please send out paper recipt"
M/W OTR WHIRLPOOL n/a unit need; ordrng 1 W10754299 (mag) and 1 W10850446 (cap) and 1 W10892389 (borad) and 1 W10832024 (fuse) and 1 W10836753 (tran) and 1 W10850446 (cap) and 1 W11256462 (sw) and 1 2man (2man)
MICROWAVE AMANA AMV2307PFW0 SR#7724820428- PER WHIRLPOOL needs proof OF PURCHASE- customer could not provide proof of purchase.
REFRIGERATOR MAYTAG MRT118FFFH01 Checked unit and found defective icemaker. Unit needs new icemaker.; ordrng 1 WPW10715709 (Icemaker)
DISHWASHER WHIRLPOOL KDTE334GPS0 "adjusted door and leveling, tested, let in by friend, could not get signature"
REFRIGERATOR KITCHENAID KRFC704FSS01 inspected unit ordering parts; ordrng 1 W11194380 (valve) and 1 W11115534 (icemaker)
REFRIGERATOR WHIRLPOOL KSSP42QMS02 Replaced control and unit is no longer making noise and ui not flashing. Compressor is running. All checked ok.
FREEZER WHIRLPOOL WRT111SFDM04 COMPLAINT THAT FREEZER DOOR HAS MOISTER/ICE AROUND DOOR. i WILL NEED TO ORDER ROUND GASKETS TO RAISE DOOR UP SO THAT OPENING IS COMPLETELY SEALED.; ordrng 4 WP487576 (WASHER)s
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cust stated that the fridge leds were not working. DUe to bad led. Replaced lightb all tested ok.
REFRIGERATOR WHIRLPOOL WRB322DMBM Inspected unit found rear cabinet smashed in on back of refrig. no parts to replace/cannot repair. Picture on SD mobile.
REFRIGERATOR KITCHENAID KRMF706ESS01 Unit frosting up in frezzer. Reformed gasket and now is making good seal. All checked ok.
DRYER WHIRLPOOL LSE7806ACE "found unit with a bad blower,causing unit not to dry,due to poor airflow; ordrng 1 y303836 (blower) and 1 wp312967 (clip)"
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Customer complaint ice maker wont cycle i ran testing jumped l&v no water t&h no cycle i replaced both parts for this issue and ran testing unit now passes and is working as designed (FCC)
WASHER MAYTAG MVWC500VW1 "Has faulty cold water valve, therefore timer not advancing. order 1-WPW10144820. owes 276.06 on return.; ordrng 1 WPW10144820 (valve)"
STOVE WHIRLPOOL WFE515S0EB1 "ran diagnostic no error code , checked all element and switches ,at this time working properly , advised customer if occurs again please call for svc ,cust was present"
COOKTOP KITCHENAID KICU509XBL00 found that unit has a defective module and display must order parts and return for repair.; ordrng 1 W10857232 (MODULE) and 1 WPW10396615 (DISPLAY)
MICROWAVE WHIRLPOOL WMH31017FS0 "Checked unit found door switchs causing lights to flicker and door message is present i was able to install new door switchs and test unit, Unit now passes all testing and is working as designed (FCC)"
REFRIGERATOR WHIRLPOOL JF36NXFXDE01 Found unit to have no water supplied to unit advised to contact builder.
WASHER MAYTAG MVWB765FW3 "FCC**** Checked unit and found error codes f3e2 (water inlet temperature fault) and f8e1 (long fill). Tested valve checks okay. Tested unit in normal operation, unit is functioning properly to manufacturer specification. Issue was plumbing/ water supply issue. Manager not present for signature."
DISHWASHER WHIRLPOOL WDF540PADM3 front panel is not latching screws are loose and seperating. replaced defective front panel and check operations and unit test ok
OVEN WHIRLPOOL WFE710H0AS0 pulled unit apart and replaced defective bake element. Check operations and unit test ok
REFRIGERATOR WHIRLPOOL WRS321SDHV02 Unit was not dispensing ice. Found solid chunks of ice stuck in ice bin. Removed ice build up. Tested and unit is now dispensing ice.
OVEN WHIRLPOOL WGE745C0FS01 "CC door damaged TC found unit w/ damaged bottom oven door,need to order parts and rescheduled.; ordrng 1 W10877566 (glass-door)"
MICROWAVE WHIRLPOOL WML55011HS3 replaced units fan control board. then after repair we tested operations and and all checked out okay.
DRYER MAYTAG MEDB765FW0 customer complaint display not working parts ordered; ordrng 1 W11089306 (OVERLAY)
DISHWASHER WHIRLPOOL WDT730PAHZ0 customer complaint dishwasher leaking water and not draining checked found dishwasher not tilted back and pluged disposel adjusted all ok
WASHER WHIRLPOOL WFW92HEFW0 "Washer has a F1E1 error code, it is recommended to unplug and check see if electrical it is correct, if it is after 5 minutes unit would work, if problem persist unit will need new control board. Stackable washer and dryer. Would need 2 man. Customer said she is going to have the dryer removed from the top."
WASHER WHIRLPOOL WFW72HEDW0 "THIS IS A CALL BACK CALL. WATER LEAKING FROM BELLOW. I ADJUSTED THE BELLOW/HOSE WHERE WATER CONNECTS FROM DISPENSER TO THE BELLOW. UNIT WAS LOOSE CAUSING LEAK. I ADJUSTED HOSE, UNIT IS WORKING FINE NOW"
MICROWAVE WHIRLPOOL WML55011HS3 assisted 44
REFRIGERATOR WHIRLPOOL KBSD602ESS01 replaced defective bin and cover that would not hold in place. check operations and unit test ok
REFRIGERATOR FS WHIRLPOOL WRF555SDFZ08 I checked and found the handel loose I adjusted it was verified again and all work ok
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 found that unit has no water dispenseing and not making ice unit has a frozen over reservior. ordering parts asnd returning for repair.; ordrng 1 WPW10179146 (VALVE-INLT) and 1 W11214887 (CNTRL-ELEC) and 1 W11269264 (RESERVOIR) and 1 W11162042 (HOUSING)
VENT HOOD WHIRLPOOL UXT5530AAS3 replaced defective filters with broken spring attachments. check operations and all test ok
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Removed unit out of the cabinet found water line kinked. Straightened line out. Water checks ok.
VENT HOOD KITCHENAID KVWB606DSS2 cc hood cover not staying in place tc removed holders and reinstalled correctly to align with pins. unit checks all ok. job completed.
WASHER WHIRLPOOL WTW5000DW2 The unit was filling but not washing. I found that the lid lock was not locking when I placed it on diag. I replaced the latch and tested the unit. Unit is working good now. FCC; used 1 W10838613 (LATCH) from stock
MICROWAVE WHIRLPOOL n/a "Customer complaint, unit has error code F1E4, Checked unit and found the control at fault on the unit.; ordrng 1 W11252186 (switch) and 1 W11252187 (switch) and 1 W10892389 (control)"
DRYER MAYTAG MEDX655DW1 "Customer complaint that the unit was not starting found open door switch latch was broken not activating, , replaced part from stock, retested unit all opps ok FCC; used 1 WPW10569603 (SWITCH-DOR) from stock"
DRYER WHIRLPOOL WED9400SW1 F01- control failure. order 1-WPW10174745 control. collected 98.00 by CC. owes 405.97.; ordrng 1 WPW10174745 (control)
OVEN WHIRLPOOL WGG745S0FS02 found that cap and burner top are causing burner not to ignite; ordrng 1 WPW10406878 (burnr head) and 1 WPW10299236 (cap)
OVEN WHIRLPOOL WFG320M0BS3 "inspected unt and customer complaint of unit not baking or broiling, found igniter coming on but only partically, unit will need new igniter possible control and socket. please order and reschedule for 5/17/19; ordrng 1 W11176454 (igntr-oven) and 1 W11126814 (cntrl-elec) and 1 W10856866 (sockt-lite)"
OTR MICROWAVE WHIRLPOOL WMH31017FS0 BURNING SMELL IN MICROWAVE COMING FOOD & DEBRIS UNDER TURNTABLE PLATE/CLEANED AREA WITH CUST & TESTED/NO MORE BURNING SMELL
WASHER WHIRLPOOL WFW9151YW00 unit needs new bearing cust. is going to purchase new unit.
DRYER WHIRLPOOL WED75HEFW1 Made adjustments to door gasket found it hanging low on the bottom right . also cound user interface loose tightend and ran testing unit no passes all testing and is working to factory specs (FCC)
RANGE WHIRLPOOL WFE540H0ES1 states spark from top. f9e0. found burned harness and also needs new power plug. order harness and control just incase was damaged.; ordrng 1 WPW10586737 (cntrl-elec) and 1 W11134549 (harness main)
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 found no water in unit icemaker not operating replaced icemaker
FREEZER WHIRLPOOL WRF535SWHZ01 "Customer cmpl of frost buildup in freezer on left side. Door switch frozen up. Rails & door working properly. Appears that freezer door didn't close all the way, causing the issues described. Inspected door and rail parts - no damage found & rails are working properly. Defrosted freezer & advised Customer to open/close freezer from the middle & to ensure the door is closed properly."
DISHWASHER WHIRLPOOL WDF520PADM7 check one dishwasher and founf no burn marks im tub run diagnostic cycle no error code found test run the test cycle complete and the heater works remove drain pump and clear object from pump impeller test no noise
MICROWAVE IKEA IBMS1455WS0 "Unit has a bad clock, removed and replaced clock"
OVEN - ELEC JENN-AIR JJW2430DS01 Customer complaint the oven have erro code f2/e1 replaced the fron panel and now it work a design /FCC/
RANGE AMANA ACR4303MFW2 "f2 e1, f6 e1, f3 e1 errors detected in test mode. Unit would need the electronic control board; ordrng 1 W10904901 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL GD5DHAXVY08 "not cooling properly and not dispensing ice ,fauty damper and water filter ,customer need to call with approval."
REFRIGERATOR WHIRLPOOL WRV986FDEM01 CC mullion hiting the other door TC found unit not closing properly must be replaced; ordrng 1 W11122876 (rail-mulln)
MICROWAVE WHIRLPOOL AMV2307PFS-2 "Customer complaint door hanging, i checked unit found door henges bent downwords . I was able to unbend them using channel locks to the bottom and the top of the unit, Unit now passes and is working as designed (FCC)"
WASHER WHIRLPOOL WTW4616FW CHECKED OPERATION ADJUSTED POWER LINE AND POWER SUPPLY UNIT TESTED WORKING FINE
REFRIGERATOR WHIRLPOOL ART308FFDM "Checked unit found evap fan motor not runing also air duct was cracked i replaced both and tested unit, unit now passes all testing and is working to factrory specs (FCC)"
OVEN WHIRLPOOL WOD51EC0HS f8e1 code ordered blower; ordrng 1 W11248652 (blower)
WASHER WHIRLPOOL WET4024HW tech training - 24
WASHER WHIRLPOOL WFW3090JW "Complaint that the washer has an error code DEN that pops up on the display. I wasnt able to fine error in Service Matters. Per Todd @ Whirlpool Techline, ref no# 7724858275. He was able to tell me how to remove the Demo mode from washer by holding down P and option for a few seconds. Washer was put into diagnostic mode. washer worked fine. Also techline said that they didnt have that much info on unit. Per maintenance guys at building. They said that ARD has replaced another washer for the same reason. they are going to call to get a replacement."
WASHER WHIRLPOOL WET4024HW Customer complaint unit wont advance in cycle shuts off i replaced Control and lid lock and ran testing . Unit now passes all testing and is working to factory specs (FCC) wk7c2k7al2 autho 7724797450
WASHER MAYTAG MVWB835DW1 installed both console and the main board. both parts were covered through our psp program. i recalubrated the wahser and everything checks out fine. customer is reponsible for service call and labor only.
WASHER WHIRLPOOL WTW5000DW2 "Diagnosed one wpl washer, found out that unit is getting no power at all. checked power from source, source get 120 voltage.ordering main control. no lights. no operation, or anything; ordrng 1 W11116590 (main control)"
REFRIGERATOR FD WHIRLPOOL WRF560SEYW02 "need saditional parts , wrong door recieved, also split in im line, will need tube and gaskets, order parts; ordrng 2 WPW10238092 (tube)s and 1 WPW10279866 (valve) and 2 W10460612 (gasket)s and 1 WP2305235 (spigot)"
DISHWASHER WHIRLPOOL MDBH979AWS2 "COMPLAINT THAT THE UNIT WILL NOT START, I SEETHAT THE PANEL CONTROL START BUTTON ISNT WORKING. I ALSO ADDED THE CONTROL BOARD JUST INCASE. IF CONTROL ISNT NEEDED, I WILL NOT CHARGE CUSTOMER AND WILL SEND BACK PART. CUSTOMER WILL CONTACT OUR OFFICE IF THEY WANT TO MOVE FOWARD WITH REPAIR."
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "recovery freon , replaced parts listed , vacummed and recharge as to mfg spects"
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "recovery freon , replaced parts listed , vacummed and recharge as to mfg spects"
MICROWAVE KITCHENAID KEMC307KSS04 Springs were rubbing against each other. Corrcted and tested operation. All checked ok.
DRYER WHIRLPOOL WED9290FC0 Customer complaining unit is taking longer to dry called Steve from techline made a couple checks unit is working as designed does take longer then regular bent dryers all checks ok made a file number #7724859128
DISHWASHER WHIRLPOOL KDTE334GPS0 "Check one dishwasher makes a noise,run test cycle found noise comming from heat exhaust fan,there was a big roach in the blower remove test unit check ok FCC."
OVEN WHIRLPOOL WFE320M0ES1 the customer complaint is that the unit is recieving the f9 error i found the the power cord is burned on the l2 side im ordering cord.; ordrng 1 PT220 (RANGE CORD 3 WIRE 40 AMP)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 customer states still freezing iteams. took pic of thermistor in fresh food. sent to debbie. part not in break down. need thermistor wrong one ordered. part is on reserch.; saved tckt
REFRIGERATOR KITCHENAID KFIS29PBMS00 "inspected unit, found the unit has a SS issues, seems like there is a restruction in the SS.. see sd pics, informed customer the parts are covered from kitchenaid but the labor is not, gave her a PQ of with the SC.. customer is going to opt out of the repair and will buy a new one"
OVEN - ELEC IKEA IBS550PWS00 "The unit has an open fuse causing the problem. According to the sp The fuse kit has to be installed. The Customer is going to hold off from the repair at the time, and only pay the service fee."
WASHER MAYTAG MVWB765FW2 removed and replaced the main control and touch pad. unit is it working fine now.
DRYER WHIRLPOOL WED5000DW2 cust complaint not drying on sensor setting---replaced timer and conntrol board and heater assy test ok
DISHWASHER WHIRLPOOL KDTM354DSS5 replaced sump unit tested ok
REFRIGERATOR WHIRLPOOL WRS588FIHW00 unit had faulty water valves and the water sitting in the reservoir froze thawed that and replaced valves.
COOKTOP WHIRLPOOL KSDB900ESS2 Removed and replaced the broken door glass.
BELLA KITCHENAID KRFC704FSS00 Will need new ice maker. Due to bad ice maker.; ordrng 1 W10908391 (ice maker)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 tech training - 23
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Inspected the unit and found that the fresh food evap is clogged with ice. Ordering parts per S Code: S27311; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (cntrl-elec)
DRYER MAYTAG MEDX655DW1 Installed thermal fuse and cut-off. Unit checks ok. Advised customer not to use dryer again until the vent line is cleaned out by a venting cleaning company because it is clogged up completely.
WASHER MAYTAG MVWX655DW1 "Replaced control board (S Code). Tested unit in normal operation, unit now functioning properly. Calibrated unit."
REFRIGERATOR WHIRLPOOL WRF992FIFM00 wk8blk8pl1tech replaced faulty evap cover assembly.unit is operating as designed.
OVEN WHIRLPOOL WOD51EC0AS04 part installed unit working okay tested and passed.
REFRIGERATOR KITCHENAID KFXS25RYMS4 "Installed new ice maker but now no power at all is coming to connector in ice box. Called tech line to perform checks mike ref# 7724859440. Found no voltage going to ice maker namely on fuse on ice maker. Techline suggested to change board to fix unit.Control board s-coded per MT Andy; ordrng 1 W11035835 (control board), ordrd 1 12002646 (light switch)"
REFRIGERATOR FD WHIRLPOOL KFIS29BBMS00 "kkaeq00al1cc unit filter stuck tc removed stuck filter and tested, unit checks all ok. job completed."
WASHER WHIRLPOOL WRF555SDFZ08 "found unit with control rapidly running through automatic diagnostic test and dot getting any water,found shorted wire to valve and also control not working ok..Auth#WKAZCKANL2; ordrng 1 w11222849 (valve) and 1 w11305797 (control) and 1 2mc (2mc)"
MICROWAVE MAYTAG MMV5207BAS Unit is DOA and fuses test good. rec control which is NLA. not repairable. collected 98.00 by ck.
ICE MACHINE JENN-AIR JIM159XYRS0 Spoke with Brenda @ Jennair and she advised me part was covered..noise is coming from drain pump. Needs to be replaced.; ordrng 1 W10825875 (drain pump)
DRYER MAYTAG MEDB766FW1 "inspected unit, found the units vents is completley clogged, recommended a vnt cleaning company to customer to have them cleaned out"
WASHER WHIRLPOOL MVWX655DW1 "Inspecting unit found units just in a pump out mode and not coming on , reset unit and ran diag no error codes, suspect possible lid left open and caused unit to go into a pump out mode started unit and unit began to work"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 COMPRESSOR FAILED AND LEAK ALL FREON AND OIL OUT NEEDS NEW COMPRESSOR ORDERED PARTS LISTED RETURN VISIT IS NEEDED; ordrng 1 W10507884 (COMPRESSOR) and 1 SSTECH (SS TECH) and 1 WPW10143759 (FILTER DRYER)