Kathryn - Loganville, GA
Don’t like the technician at all. Don’t want him here ever again! He’s a smart ass. He’s been to my daughters home also. She remembers him being an ass at her home also. Don’t want to buy from Lowe’s anymore because of their subcontracting flamingo. Don’t like flamingo at all! The Office personnel is a smart ass in Miami. Not good and wouldn’t recommend them.
Beverly - Doraville, GA
I was extremely happy with the service I received! Clinton, who came to help me, was helpful, very professional, and a pleasure to work with. He listened carefully to my concerns and was knowledgeable about how to handle them. I appreciated his help greatly.
Tom - Cape Coral, FL
Fast great service
Daniel - St. Petersburg, FL
Karim - Alpharetta, GA
Patricia - Cape Coral, FL
He was most helpful. Also was very personable.
Ashley Reid - Covington, GA
He was very professional and explained the issue to me and how remedy the problem for it will not occur again.
Great Service by Manny Rodriguez every time!
Carlos - Pembroke Pines, FL
Manny is excellent. Arrives on time, makes a quick diagnosis of the problem and gets it resolved.
Patricia - Aventura, FL
Everything from the call to request the service until Danny left our home was absolutely professional.
Robin - Boynton Beach, FL
Excellent service five star
Dana - Lake Worth, FL
Marcos - Miami, FL
Elena - Lithia, FL
The Tech that has come out the past few weeks to fix our washer has been very professional and good customer service even when I was very upset about this whole process. He was always apologetic.
Julie - Palm City, FL
Christina - Atlanta, GA
Patrick was my technician and he was excellent!
Doris - Hollywood, FL
Lester was on time, friendly zeroed in on the problem. Told us when replacement parts would be in & when he could come back to replace the parts.
Linda - Atlanta, GA
Irene - Bradenton, FL
What a great guy Michael was. On time, courteous and finished the job! Would recommend.
Patricia - Sarasota, FL
We reported the problem on a Friday and were scheduled for service Monday morning. The serviceman notified me of a 2 hour window and was prompt, even wearing shoe covers to enter. He diagnosed and remedied the problem quickly and explained the solution. Our washer is now working great. So refreshing to have someone who obviously knows what is wrong and fixes it the first time! Thank you.
Great service awesome service
Wanda - Atlanta, GA
Amarilis - Miami, FL
David - Atlanta, GA
Great service and very professional
Pedro - Miami, FL
He explained the problem in detail and told me how to maintain the equipment .
Replace water Pump for Dishwasher
Dange - Jupiter, FL
Andrew worked on replacing it for us.He is just a great guy.Very straight forward,responsive,honest and efficient. Knows his stuff and gets back to you. What more do we need ?
Lee - Naples, FL
Your technician arrived on time, was professional friendly and took care of our problem in a reasonable time period. Thank you
Ripped Off - repairs ended up costing more than a new cheap machine
Jan - Fort Lauderdale, FL
My problem started with the door of my washing machine not closing. Issue continued for 3 months and I was charge EVERY TIME a service call occured. Repairman tried to convince me it was a different problem every time - uh, duh the door won't close how many different issues can cause that? Bottom line I was billed $750.37 over 6 visits...and that is a rip off. Although their work is guaranteed for one year - they you nail you with a service call charge every time - even if it is fix something they have already repaired. This company gets one positive - their customer service and repair people are VERY polite (makes it very difficult to yell at them when frustrated and being taken advantage of). I had the same repair person for all the visits but numerous different phone customer service members when I called. Kudos for the training they provide - or their employees are just nice people!
Lynn - Douglasville, GA
We had 3 separate calls. All were for our Whirlpool ice maker. I’m sorry to say I cannot remember the first gentleman’s name (his dad passed away) so third call was Patrick. Both men were AWESOME in their knowledge and customer care!
Great service. Bryan was very polite and helpful.
Carmen - Jonesboro, GA
Deborah - Hollywood, FL
Al found the problem with my dishwasher quick, ordered the part and repaired it within a week.
Judith - Sarasota, FL
Jan - Parrish, FL
the young man who came was great, and he had a trainee with him. I was impressed at his teaching and training ability as well as his taking care of our problem so well.
Excellent service, responsive and reliable
Trip - Suwanee, GA
Every time we've needed Flamingo to service an appliance, the've sent a knowledgable, kind, and punctual technician to help us out. Booking the appointment is easy and they are really good about letting you know when they'll be there. And they've always been on time. Tim was friendly and punctual and repaired our refrigerator.
Suzanne - Cumming, GA
Anthony was early and was able to quickly give us an answer on our dishwasher. I would recommend him to anyone.
Sharon - Weston, FL
Manny was very helpful and knowledgeable.
Great service rep!
Thomas - Atlanta, GA
One of the friendliest most courteous, clean, and professional service representatives I’ve ever worked with.
Linda - North Fort Myers, FL
Melissa - Key Biscayne, FL
As always, Flamingo techs are super friendly and knowledgeable. Called ahead, showed up on time, quick and excellent service!
Betty - Fairburn, GA
Cyndi Rigby - Venice, FL
He showed up on time and it only took minutes to zero in on the problem. Explaining as he went, it was fixed in no time!! Warranty covered it. Awesome!
Donna - Fort Lauderdale, FL
Kevin - Wellington, FL
Janet - Coral Springs, FL
Nate is excellent and professional.
Henry - Miami, FL
Joyce - Marietta, GA
The Tech was really professional & very informative ....
Patricia - Cape Coral, FL
Efficient, quick and satisfactory service provided.
Jonnie - Miami, FL
Excelled with customer service. Placed booties to not dirty floor. Very detailed and thorough. Courteous from beginning to end. Went above and beyond.
He was great
Donna - Snellville, GA
Great Service, very knowledgeable Tech “Marcelo”
Pedro - Miami, FL
Marcelo not only fixed ice maker, but was knowledgeable about ice maker. Kitchenaid should be proud.
Stacy - Atlanta, GA
They were on time, informative and executed everything perfectly.
Claudia - Aventura, FL
The technician was accurate, he knew was going on immediately, then he brought the part , and it was installed in few minutes.
Great service, worked neatly, very professional
Sue - Lauderhill, FL
Jim - Newnan, GA
Outstanding customer service from Dennis. Setting up the initial warranty service call was extremely easy and Dennis took over from that point. Dennis kept me informed of his arrival time and arrived about 10 minutes early. Very professional and didn’t waste anytime troubleshooting my Dryer. The Dryer was not faulty and he gave me a detailed summary to show the maintenance dept. of everything he checked and where he thought the problem may exist. The Maintenance team came out a couple of hours later and confirmed and corrected the issue. Highly recommend Dennis to anyone requiring a highly knowledgeable,professional and friendly appliance technician.
Kimberly - Boynton Beach, FL
Very professional service and knowledge
Tom - Royal Palm Beach, FL
This was the second time I had my fridge worked on for the same problem. FLAMINGO got it right the 1st time.
Juan and Astred - Homestead, FL
Jessica was very professional.
Toni - Decatur, GA
Great service! Very professional, neat and personable!
Denise - Norcross, GA
James - Conyers, GA
Michael - Boca Raton, FL
Iva makes still not working.
Robert - Placida, FL
Great service and good techs.
Nick - Boynton Beach, FL
Great customer service
Denise - Atlanta, GA
Clinton is knowledgeable and very professional. Also prompt. Cost was too much. Fridge is only 5 years old.
Great Service but VERY expensive
Mike - Lake Worth, FL
Jose was very nice and fixed our issue but to pay $300 to unclog a drain on our refrigerator is absolutely insane.
Great job! Professional and efficient.
Michael - Boca Raton, FL
Lynn - Griffin, GA
They arrived on time when promised and repaired my new dishwasher
Great job! Professional and quick.
Michael - Boca Raton, FL
Jianbin Xu - Alpharetta, GA
Don - Gainesville, GA
Warranty work, no charge
Kitchen Aid - West Palm Beach, FL
Joel is exemplary to his trade and company! He is excellent.
Stephanie - Cumming, GA
Bruce - Atlanta, GA
Carolina - Pinecrest, FL
Beth - Dunedin, FL
Great service. Prompt. Professional.
Boyd - Pompano Beach, FL
Dede - Woodstock, GA
The service person was very polite and explain the problem and how to prevent it from happening again. Would definitely use the company again.
Ana - Miami, FL
Molly - Key Largo, FL
Sandra - Jupiter, FL
The tech was polite and professional. He solved our freezer problem and cleaned out the wayward built-up ice before leaving.
Tried but Not Fixed
Patricia - Miami, FL
I really have nothing negative to say about Freddy. He was very pleasant, called in advance and arrived when he said he would. Unfortunately, the part that was sent to him for my repair didn't work and I now have another repair call set up for next week. I would have give 5 stars for this repair, had the part worked.
Jan - Hallandale Beach, FL
Virginia - Palm Harbor, FL
Although I was very satisfied with the demeanor of the repairman, it seems that he misjudged the cause of the problem with my fridge/freezer. Consequently, when he returned to install the ordered part, he then decided that the part would not be necessary. It has caused me to wonder what recourse I would have if my unit needs service again.
Fast, friendly service
Barbara - Treasure Island, FL
Kevin did a great job in fixing my microwave. He also discovered a problem with it that I did not know about. That was taken care of also. Kevin is an asset to your company.
William - Naples, FL
Rita - Punta Gorda, FL
Our technician was clean, friendly, knowledgeable and efficient.
Phyllis - Delray Beach, FL
Charles - Parrish, FL
They were very professional and we very satisfied with them
Jennifer - Dallas, GA
Technician was professional, friendly and fast.
Sandy - Dallas, GA
The customer is nonexistent. Did not receive initial call of first appointment. Part was needed. It took a week and a half. I never received a call to let me know the status. I called and was given incorrect information on when they would be out with the part. Worst experience I have ever had.!!! I notified KitchenAide about the service.
Demetria - Cumming, GA
The best service very professional
Shawn - Oakland Park, FL
Great Service, Pricey
Nick - Miami, FL
The service was excellent. He called ahead to let us know he was on the way. He diagnosed the problem quickly. Went to the office and picked up the replacement part and installed it all in under an hour. So it was very convenient and very pleasant. That being said, the cost of labor for a very short, easy install was outrageous. The diagnosis fee for coming out seems reasonable since their experience yielded a quick diagnosis. However, the install was extremely easy, straightforward and only took several minutes and was very costly.
E - St. Petersburg, FL
Kevin is a terrific tech and can fix anything!
Quick and efficent repair.
Depot - Delray Beach, FL
Xavier - Coral Gables, FL
We where happily surprised that the level of service from Flamingo Is second to none. They where on time, they call to confirm the appointment, the technician was so polite and replace the parts in a blink of an eye. Everything when so smooth. Kudos to Flamingo
Great Quick Service
Richard - North Port, FL
Gary was great. Had the knowledge and experience to resolve my issue quickly.
Representative was very knowledgeable and professional
Joann - Dallas, GA
Andrea - Decatur, GA
Wonderful energetic person, very knowledgeable and polite. A wonderful conversationalist and smart and innovative. She is an awesome representation of Flamingo.
Cynthia - Locust Grove, GA
Bryan was knowledgeable and personable. Would highly recommend to my friends and family.
Garry - Riviera Beach, FL
Great and fast service
Hector - Pembroke Pines, FL
The technician arrive with the part. He already knew what the problem was once he started working on the equipment. Very professional
What can I say but on time friendly and knowledgeable service.
Kenneth - Lake Worth, FL
Bryon - Fort Myers, FL
Great service. Nice person
Ron - Palm City, FL
Whirlpool is making us go shop around to replace the stove top so they can have ours and run a test. Inconvenient to us and not what I was expecting.
Carl - Miami, FL
Dale - Norcross, GA
Alejandro - Miami, FL
Very patient, polite and respectful. A pleasant experience despite his not being able to resolve the matter, by no fault of his own of course.
Gary - Indian Rocks Beach, FL
Anthony has been great.
I appreciate Anthony’s expertise and his persistence in trying to figure out my intermittent problem with my oven/microwave unit.
Kathy - Lake Worth, FL
Hectot always provides excellent service
Frank - Ave Maria, FL
Great service provider!
"Silver - Palm Beach Gardens, FL
Ephraim came within the time frame of the scruples appointment and took care of the problem with expertise and professionalism.
Knowledgeable serviceman! Extremely helpful!
Shireen - Buford, GA
Scott - Tierra Verde, FL
Very satisfied with the tech and the service. I will be using your company for any appliance service in the future.
Richard - Smyrna, GA
Quick and easy repair
Timothy - Indian Shores, FL
Virginia - Fort Lauderdale, FL
Alex was knowledgeable and professional
Ronald - Sunrise, FL
Charles - Miami, FL
Ron - Delray Beach, FL
Whirlpool Refrigerator Icemaker Repair
Robert - Port Charlotte, FL
Tammy came to our house to repair the icemaker and knew exactly what to do and did it very quickly. Currently, the icemaker is operating as it is supposed to but knowing how appliances are, only time will tell if the icemaker will continue to operate as specified.
Very professional and polite
Mauricio - Roswell, GA
Very professional and polite
Luke was professional and friendly; solved our problem with our microwave
Harold - University Park, FL
Good, efficient work!
Jay - Lake Worth, FL
Jose did a thorough job analyzing the problem and resolving the problem.
Excellent and fast service, covered by warranty
Cheri - Jupiter, FL
This was my first time in a long time that a project of mine went smoothly with no hiccups. I needed repairs on my Maytag washer and dryer. The service man was courteous, helpful, respected my home and did an excellent repair job on both appliances.
Prompt & Professional Service
Nancy - Lawrenceville, GA
Mr. Purdy called to let us know that he was on the way to our house. He arrived, accessed the problem with the freezer and determined the repair plan. This was a 15-20 minute process. A part was required that had to be ordered. Mr. Purdy returned within a week for the final repair. Again, he let us know that he was on his way to complete the repair. I would definitely recommend him to my friends & family.
Even though we have had to have it worked on a total of about 14 times Derek has gone out of his way to work to insure it gets fixed to our satisfact
Judy - Griffin, GA
LWR - Sarasota -
The whole process from making the appointment, supplying a small arrival window and then 30 min., on his way, was so appreciated, my day wasn’t wasted waiting. Mike came with all the parts needed, strong knowledge about the appliance, repaired my oven with ease and professional conduct the whole time. He also took the time to get it hooked up to WiFi again! Truly Professionalism!
Very professional and prompt.
Karin - Decatur, GA
The tech was so professional and prompt! Would definitely recommend
Jill - Dunwoody, GA
Jerome educated me on a couple of things that will make my top loading washer a better fit for my needs.
Tancy - Jupiter, FL
Very good service
Jacqueline - Jonesboro, GA
Qualified professional technician
Todd - Dunwoody, GA
Should try to diagnose issue at initial phone call to customer service. Could save time by having the suspect part available for the tech at first visit or contact.
Larry - Hobe Sound, FL
Amazing service and very knowledgeable
Alex - St. Petersburg, FL
Eric - Boca Raton, FL
Natalie - Homestead, FL
I am not satisfied. Hector was very nice however I am still having issues after 4-5 visits and two weeks. My ice maker was working properly and upon the initial diagnosis visit, my ice maker was disabled. Although Hector replaced parts, I am still with no ice. I will be calling first thing in the morning.
Rodney - Tarpon Springs, FL
If you do the job you should drop the service change
Andrew - Greenacres, FL
Very friendly and professional.
Veda - Punta Gorda, FL
Technician was extremely efficient . Very tidy and respectful of the surroundings
Pat - Venice, FL
Service call was fine. Tech did a great job. Lowes service rep failed to give complete info to someone, so kit to repair was delayed by 4 days. Or, someone at your company did not supply tech with proper info.
Susan - Bradenton, FL
They were very good.
David - Lawrenceville, GA
Quick work, great job!
Earnest - Dallas, GA
Elijah Champion did a great job! He quickly diagnosed the problem and returned with the part and quickly installed it.
Great customer service
Terry - Venice, FL
This crew was on time, personable and upbeat in spite of delivering in pouring rains.
Linda - Nokomis, FL
The gentleman knew exactly what he was doing and explained things to me very clearly.
Gerardo - Palmetto Bay, FL
Steve - Naples, FL
Rob fixed our free standing ice maker but better yet he educated me on how to avoid future service calls by showing me how to maintain the unit. Great job Rob.
Very knowledgeable fast
Tiffany - West Palm Beach, FL
The tech was very quick to diagnose the issue.
Great service. The technician knew what he was doing and fixed the issue immediately.
Parvathy - Miramar, FL
Graham - Lake Worth, FL
Miguel was wonderful from beginning to end. He called back when he said he would, about my part, and was prompt for the appointment. He fixed the problem and was polite and cleaned up.
Superb service! Superb serviceman!
Philip - Naples, FL
Liandy from Flamingo was amazing! He not only was an awesome technician, but he was a very, very, very nice man. Polite, knowledgable, on time, accommodating, thorough…a great asset to Flamingo. Treat him well, Flamingo…you don't want to let this one ever slip away.
Lori - Marietta, GA
Worked til found problem. Ordered part and came back quickly!
Melanie - Stuart, FL
My serviceman, Josh, listened to my concerns & diagnosed the issue with my washer quickly. The part was ordered & a repair time convenient for me was set up within days. The repair was done effectively and immediately. I am so glad I called Flamingo Appliance! Great service, reasonable prices...worth it to have my washer back!
Suzanne - Boynton Beach, FL
Miguel was great as always. Excellent customer service
Great service 😃
Rebecca - Weston, FL
Manny was very nice and helpful!
Arthur - Fort Lauderdale, FL
He was great .
Alfredo - Miami, FL
Noel - Roswell, GA
Jerome did a great job on solving the problem.
Martha - Fort Myers, FL
not only did he pass the buck to someone else but his attitude was horrible.
Graham - Lake Worth, FL
MIGUEL was fabulous- technically and with customer service.
Refrigerator ice maker repair
Jeffrey - Fort Lauderdale, FL
Mike - Jupiter, FL
Dorinne - Boca Raton, FL
Professional expedient service
Cheryl - Delray Beach, FL
It was quick and painless
Thorough technician trouble shooting
Customer1 - Alpharetta, GA
Jerome was very thorough in his inspection and diagnosis. He was considerate and patient as he explained my options with empathy.
Superior service and assistance
Hank - Hobe Sound, FL
Met at door with business card and face familiar from service email.
Miguel did a great job,
Francisco - Delray Beach, FL
Great Service and good attention
Ana - Key Biscayne, FL
Lindell - Stone Mountain, GA
Always does a great job
Great Service! Friendly Service Person
Boyd - Pompano Beach, FL
Service was great
Valeria - Covington, GA
Carol - Alpharetta, GA
Quickly diagnosed an issue with intermittent ice maker issue. Fixed it with a simple self-adhering spacer to fully depress the refrigerator door switch.
Chantal - Miami, FL
I am not satisfy because the product I ask that not the one the give me
Jane - Atlanta, GA
Service on Whirlpool refrigerator
Peter - Clearwater, FL
Appreciated that service tech told us that our brand new refrigerator had been dropped and damaged enough to warrant replacement. We're still waiting to hear back from Home Depot but feel (so far) that we won't have to fight to have this replacement take place.
Carolyn - Jupiter, FL
I found my refrigerator defrosting on Sunday July 1 I looked up my extended warranty and called first thing Monday morning. They gave me an appointment for Tuesday July 2. I called later that day to see if there were any cancellations. A technician #42 came and checked my unit out, went to his vehicle then came back and said that my problem was the compressor and it had to be ordered and because it was a holiday week he would be back on Monday July 8, I waited until noon then called to see when they would be there, I was told the part was in a warehouse on Florida ‘s west coast and I would not get a technician until Wednesday July 10.He came in the morning and repaired my refrigerator. It was not the compressor after all but 2 components. He was very knowledgeable #42 and friendly. I had company that arrived on the 4 th until the 12. Having the refrigerator pulled out of the cabinet made it very difficult to get around as well as buying ice everyday was a major inconvenience. I would be more understanding if my appliance were a stove or dishwasher but a refrigerator is essential. I feel something could have been done to get my parts here faster. I really don’t know if paying customers receive better treatment then contract customers. I am not a happy customer, I feel I should have received better service than that. Sincerely, Carolyn Piccolo
Great service on my freezer
Nancy - Boca Raton, FL
Nathan came out and fix my freezer he’s a very nice and he’s on time
Shelby - Tucker, GA
Brandon obviously knows what he's doing; is effective and efficient in his work, and is a personable young man. We appreciated him AND service provided.
Maria - Coral Gables, FL
Rodolfo - Miami, FL
The service tech was very helpful and knowledgeable.
Great Customer Service
Elaine - Cumming, GA
Joshua was very professional, he had my washing machine repaired in under 30 min. Great Customer Service. Thanks!
Knows the product and experienced in helping customers solve their problems
Lisa - Lawrenceville, GA
Marvin was the last of many installers and service techs but just about the only one who understands the issues and how to fix/deal/resolve etc
Michele - Boca Raton, FL
Jeremy was professional and very helpful. He called and was on time. Thanks!
Professional and prompt
Anna - Fort Myers, FL
Evelyn - Hobe Sound, FL
Jamie - Palm Beach Gardens, FL
Julie - Palm City, FL
Joshua Kincaid, the technician that came out to look at our refrigerator was excellent! He was prompt, very thorough, diagnosed the problem we were having, and fixed it. Great experience!
Very knowledgeable and friendly
Happy appliance owner - Naples, FL
Santiago is always a pleasure to have in the home. He was able to address the issue with our appliance immediately and was easy to schedule.
David - Naples, FL
Donald - Lake Worth, FL
Great service and issues resolved.
Iasmina - McDonough, GA
Satisfied After All
Sharon - Delray Beach, FL
The oven trim around the glass part of the oven door was replaced incorrectly by the employee who installed it. We did not recognize this fact for weeks. Had it been installed correctly this service call with Miguel would have been unnecessary. This is the reason convenience is rated only 1 star. Miguel recognized the problem from the kitchen doorway and rectified it immediately. That was very satisfying to us. The problems were covered by the warranty.
Eunice - Boynton Beach, FL
Great service!thanks for your help.
Edgar - Deerfield Beach, FL
Recardo - Powder Springs, GA
Professional service rendered
Service was great
Robert - Naples, FL
cost of service was not a consideration as it was under warranty
REFRIGERATOR KITCHENAID KRFC302ESS00 job incomplete.; schdld next appmnt for 9/11 WED !
RANGE JENN-AIR JDS1450DP1 Replaced defective control panel assy and harnesses. No more f2 e0 errors. New control panel did not come with bezels for the knobs area. Ordering and directly shipping parts to client.; ordrng 5 DS-W11028784 (bezel-knob)s
DISHWASHER WHIRLPOOL WDF130PAHS0 checked and confirm unit need dispenser latch; ordrng 1 W11229687 (latch) and 1 W10510899 (latch)
DRYER WHIRLPOOL WGD7300XW0 "replaced noisey wheels and idler , checked ok; used 1 4392067 (DRYER REPAIR KIT) from stock"
DRYER - ELECTRIC WHIRLPOOL NED4655EW1 eplacsed broken door handle
DISHWASHER KITCHENAID KDPE234GPS0 "found that unit has a defective sump assembly causing unit to not work, ordering parts and returning for repair.; ordrng 1 W11305303 (CNTRL-ELEC) and 1 W11085683 (PUMP&MOTOR)"
REFRIGERATOR KITCHENAID KRFF707ESS01 "deiced entire unit, replaced bimetal and cntrl unit iss working as designed."
WASHER WHIRLPOOL WET4027HW0 Assited with tech #30. pleae check tech notes. FCC
REFRIGERATOR WHIRLPOOL WRT311FZBM00 no service needed. could not validate purchase date. Out of warranty
REFRIGERATOR-FD MAYTAG MFW2055FRZ00 UNIT NOT COOLING/FOUND FREEZER DOOR NOT CLOSING/NEW LEFT & RIGHT SLIDES ORDERED; ordrng 1 W10277361 (collar) and 1 WPW10397636 (slide) and 1 WPW10397635 (slide)
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "replaced block, molin, an hinge unit doors are now working to spec job complete"
COOKTOP WHIRLPOOL WFC150M0EB2 Replaced rr switch found unit to now be working to spec job complete
BUILT-IN COFFEE WHIRLPOOL 123456GFDD received parts
MICROWAVE WHIRLPOOL WOC75EC0HS01 replaced mag tube tested unit ok now
WASHER WHIRLPOOL WET4027HW0 "Check one whirlpool laundry center not spinning and leaving coth wet,found faulty capactor replace capactor test unit check ok FCC."
WASHER WHIRLPOOL MHW6630HW0 "Customer cmpl washer not completing cycles & seeing F5E3 code. Upon arrival, found F5E3 (door unlock) error stored. Cleared codes & tested in diagnostic mode & door is locking/unlocking correctly. Checked for obstructions in lock & found excess silicone grease. Cleaned lock. Also found top door strike screw loose, causing strike to move. Tightened & tested okay. Confirmed operation in drain/spin & diagnostic mode. No further error codes stored. Repair complete."
DISHWASHER MAYTAG MDB4949SDH3 at arrival cust stated the unit will just blink and nothing will start. door switch tested ok. found faulty cntrl. ordering part; ordrng 1 W10906430 (W10906430) and 1 W10898447 (console)
WASHER WHIRLPOOL MVWC565FW1 "installed new door latch, recalibrated unit rechecekd unit, unit checks all ok"
RANGE WHIRLPOOL WEE510S0FS1 "CC temp too hot TC found unit w/ bad oven control not taking calibration,set to -30deg unit keep going over 50 deg, must be replaced along w/ sensor and highlimiter.; ordrng 1 W10806890 (cntrl-elec) and 1 W10586204 (sensor) and 1 3196548 (thermal fuse)"
WASHER MAYTAG MVWB765FW2 installed tranmission tested unit ok now
WASHER WHIRLPOOL WTW4855HW1 "FOUND TODAY CONTROL DAMAGE NEED THIS PARTS TO REPAIR , NO MORE CHALLENGEN SA; ordrng 1 W11256099 (CONTROL)"
DRYER WHIRLPOOL WED560LHW0 found that legs were not even causin the dryer to make noise in operation . readjusted legs .tested ok
VENT HOOD KITCHENAID KVUB606DSS3 "FOUND TODAY DAMAGE FAN MOTOR , NEED THIS PARTS TO REPAIR NO MORE CHALLENGE SA; ordrng 1 W11035826 (FAN)"
WASHER MAYTAG MVWC555DW0 suspension bad cust will replace unit please send copy no email
DRYER MAYTAG MEDB835DW4 cust is pushing button not touching advised cust unit ok now
DISHWASHER KITCHENAID KDTE234GPS0 found that unit had a defective drain pump causing unit to not drain. i replaced the pump then after repair i tested operations and all checked out okay.; used 1 WPW10348269 (PUMP-DRAIN) from stock
WASHER MAYTAG MVWB835DW4 "Check one washer makes a noise when it starts,run a normal cycle to check the noise unit did not make any noise at this time unit check ok FCC."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 defective icemaker replaced. Icemaker cycled and called for water. Allow 24 hours for proper ice production.
DISHWASHER WHIRLPOOL WDT730PAHZ0 found door hitting frame adjusted tested unit ok
DISHWASHER WHIRLPOOL n/a "Diagnosed one wpl DW, found that the unit had food and debris in the filter, not allowing the unit to properly drain. unclogged filter and cleaned hoses. unit working good. FCC (WL8WDL8APL1)"
DRYER WHIRLPOOL MEDB765FW0 checked and and replaced the back roller and the noise stop and working okay.
FREEZER WHIRLPOOL WSR57R18DM02 i leveled the door al around i aslo shimmed the middle so that the doors are also are flushed. everything checks out fine
WASHER AMANA NTW4516FW2 Inspected unit found washer off balance. It was also plugged in with other electronics in an extension cord. Adjusted front feet. Instructed customer that washer needs to be in a dedicated oulet just for it. All funtions passed in diagnostics. Recalibrated it. Unit tested ok.
DISHWASHER WHIRLPOOL WDT730PAHZ0 dishwasher fault no wash action need sump motor assy; ordrng 1 WDT730PAHZ0 (sump motor)
WASHER MAYTAG MVWX655DW1 customer complaint is that the unit is not filling properly. i ran the unit through diagnostic and there were no error codes. i advised the consumer to use the bulky setting for the larger items that they are trying to wash. washer is working to manufactor specs.
WASHER WHIRLPOOL WFW5090JW0 "Customer complaint, unit is not starting. Checked unit and found control at fault on the unit; ordrng 1 W11367297 (control)"
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 "WE ADJUST THE HING DOORS AND REMOVE THE PLASTIC THAT THE CUSTOMER HAD AT THE DOORS, NO MORE CHALLENGE SA"
REFRIGERATOR KITCHENAID KRFF305EWH00 "replaced control , tested"
REFRIGERATOR KITCHENAID KRSC503ESS01 "IM CLEAM THE INSOLATION THAT WAS IN THE PART OF UP DEL FREZER DOOR THE EVERYTHING IS WORKING WELL IN THIS REFRIGERATOR, NO MORE CHALLENGE SA"
DRYER KITCHENAID WED5000DW2 reordering front panel due to damage from delivery; ordrng 1 279443 (front panel)
DISHWASHER WHIRLPOOL KDTE334DSS0 Customer complaint the diswasher smell wear went used the casde product the unit not have any issue just explaint to customer to changer those product she used i running the uniut and it fine working a design
DRYER-ELECTRIC WHIRLPOOL WED4850HW0 "Troubleshoot unit, found door seal is coming apart. Unable to replace seal. Will need to order inner door //WP695737 and return to install.; ordrng 1 WP695737 (door)"
WASHER AMANA NTW4516FW3 "customer coplaint that the washer was not washing, found defective actuator. eplaced part from stock, tested unit all opps ok FCC; used 1 W10913953 (ACTUATOR) from stock"
WASHER MAYTAG MHWE450WW01 "loud grinding in spin, bearing failure, needs outer tubs and basket, as well as pully and shocks, called for auth, paige at wpl tub and basket under 10yr parts war, order parts , need 5 call counts on return; ordrng 1 WPW10283361 (nut) and 1 WP8182650 (pully) and 1 W10772619 (tub) and 1 WP8181673 (seal) and 1 WPW10283352 (basket) and 1 W10772607 (tub) and 4 W10822553 (shock)s"
REFRIGERATOR WHIRLPOOL WRX986SIHV00 I replaced the freezer door.
ICE MAKER JENN-AIR JIM159XYRS0 unit has bad water pump need to change call jenn air to get auth for replacement on pump parts not covered auth# jl8qpl8ap1; ordrng 1 1901A (pump) and 1 W10908287 (pump) and 1 WPW10489125 (pump)
MICROWAVE MAYTAG MMV4206FZ0 "INSTALLLED NEW DOOR SWITCH AND TESTED WORKING WELL , NO MORE CHALLENGE SA"
DRYER MAYTAG MEDX655DW1 "Replaced timer, testing good."
REFRIGERATOR MAYTAG MSS26C6MFZ00 Unit is not making ice due to shorted icemaker. Removed the old icemaker and installed new one. Ran test and it is fully operational.
MICROWAVE OTR WHIRLPOOL WMH31017FS UPPON ARRIVED INSTALLED THE NEW FAN AND NOW IT WORK A DESIGN JOBS COMPLETED EXTRA LABOR AUTH-WL95500NL2
RANGE WHIRLPOOL WEE745H0FS2 replaced defective glass panel due to blemish in the glass. check operations and unit test ok
DISHWASHER KITCHENAID KUDS01DLSS1 Unit needs control board and harness.. board is no longer available. customer needs to replace unit.
DRYER AMANA NED4655EW1 Customer complaint unit not cycling properly. Upon arrival checked unit and found that timer is getting stuck. Removed and replaced timer. Tested unit and it is working properly. FCC
RANGE WHIRLPOOL WFE505W0HW1 Part of gasket missing.; ordrng 1 WPW10129032 (gaskt-door)
WASHER WHIRLPOOL WTW7500GC0 Unit keeps coming off balanced. Need to replace suspension rods.; ordrng 1 W11130359 (suspension)
WASHER MAYTAG MVWB765FW2 replace consol replace control replace water valve put in test 52 and calibrate ok
WASHER MAYTAG MVWX655DW1 inspected the unit and found that the shifter was not shifting to spin. i replaced the shifter and recalibrated the unti and everything checks out fine
WASHER WHIRLPOOL WED8500DC4 customer complaint control panels graphics are coming off checked replaced UI panel all ok
ICE MACHINE KITCHENAID KUIX505ESS2 "customer complaint not making ice replaced bad pump, control and harness tested all ok"
COOKTOP KITCHENAID KECC501BBL2 "Unit had thermal break to left rear burner. Parts are no longer available. Spoke with Marty from Whirlpool, said information will be turned over to AHS and to bill for trip. File number 7725255240."
REFRIGERATOR WHIRLPOOL WRS315SDHM01 sealed system repair. replaced defective compressor with bad start windings. vacuumed out system and recharged to factory specs. all test ok
DISHWASHER WHIRLPOOL WDT730PAHZ0 Inspected unit found defective panel. Ordering parts.; ordrng 1 W11116422 (panel) and 1 W11305308 (cntrl-elec)
DISHWASHER WHIRLPOOL JDTSS246GS0 replace bad pump and test unit ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 cust complaint making noise-level unit test ok
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 cust complaint handle damaged and uneven-replaced right side handle and level frigerator test ok
WASHER WHIRLPOOL WFW9450WR00 inspected the unit and found that the drain pump is locked needs drain.; ordrng 1 WPW10730972 (drain pump)
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Upon arrival found icemaker off position. Adjusted icemaker. Testedd unit and it is working properlyy.
HOOD WHIRLPOOL n/a "Removed and replaced the main control and blower, unit still not working, I called tech line and they said 7725378591 to pull out the unit take the unit apart, I called Master tech Andrew and he said he is coming with me.; ordrng 1 Mastertech (Master Andrew)"
WASHER MAYTAG MHW5630HW "washer was dropped damaged tubs and crushed drain pump,pulled wires out of acu/broken shocks/will needs complete tub job//sent estimate to office//will need 3-4 call counts; saved tckt"
WASHER WHIRLPOOL WFW9290FC0 "Customer complain that soap auto dispenser it is not working, I did remove and clear tube, unit should be fine now."
REFRIGERATOR WHIRLPOOL MSF22D4XAM01 "FCC, customer stated that freezer led was not turning on, replaced freezer led to correct problem,checked unit working okay."
RANGE WHIRLPOOL WEE510S0FS2 Customer complaint doors rusted i replaced both parts for this issue and ran testing unit now passes all testing and is working to factory specs (FCC)
DISHWASHER KITCHENAID KDPE334GPS0 "Elewctronics dead. Front PNL damged. WAITING APPROVAL; saved tckt , states that autho needed"
REFRIGERATOR KITCHENAID KSSS42MHX00 "Removed and replaced condenser fan, compressor and didryer, also vacuum and recharged with Freon , unit checks out fine, sound is better now. Vacant apartment, Customer not present to sign."
COOKTOP JENN AIR n/a found unit with a damaged...spoke to property manager and she authorized repair; ordrng 1 w10622119 (cooktop)
WASHER WHIRLPOOL WTW5000DW2 cc unit not operating tc tested unit and found unit to be within normal operating spec. informed customer of proper use and care. job completed/
ICE MACHINE WHIRLPOOL WRX986SIHZ00 inspected the unit and found taht there was an e2 error for lost home postion. i replaced the icemaker cycled it on test 57 and completed through the cycle
REFRIGERATOR WHIRLPOOL JS48SEDUDW12 not making ice. dispensing working fine. wrong complaint put on ticket. checked emiters are reading good. solid light. reset unit. checked ice maker. not rotating. order icemaker.; ordrng 1 WPW10277448 (icemaker) and 1 W10757851 (emiter)
REFRIGERATOR WHIRLPOOL KBSD608ESS01 Checked unit and found defective icemaker and water valve. Unit needs new icemaker and water valve.; ordrng 1 W11243758 (Valve) and 1 W11087434 (Icemaker)
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Replaced defective valve. Checked cooling operation.
REFRIGERATOR SBS KITCHENAID KSF26C6XYY04 Customer complaint unit not cooling. Upon arrival checked unit and found FF evap has aluminum style. Need to replace with black evap. Cust req for full SS.; ordrng 1 WPW10643261 (RC evap) and 1 WPW10466675 (comp) and 1 WP2188822 (FC evap) and 1 WPW10364560 (valve)
WASHER WHIRLPOOL WTW4855HW0 inspected the unit and found that the basket was rusting out. i replaced the drum tested the unit and everything checks out fine
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced main control due to unit not maintaining proper temperature. Found temp. in rc to be 37 and in fc to be 12 degrees. Tested all components, all working as designed."
DISHWASHER WHIRLPOOL WDT720PADM2 "unti was not washing,after replacing sump assy., and conrol,went to test unit and now it would not fill,valve getting voltage; ordrng 1 wpw10653840 (latch) and 1 w11175771 (valve)"
DISHWASHER WHIRLPOOL WDF560SAFW2 cust complaint not drying-replaced control board and dispensor test ok
REFRIGERATOR WHIRLPOOL WRF560SEHB00 Refrig. not dispensing watter or making ice. Founded the water reservoir frozzen. Order this parts.; ordrng 1 W10801011 (reservoir)
DISHWASHER WHIRLPOOL WDF330PAHW1 "repaired conection to control,put unit through diag tested"
REFRIGERATOR SBS WHIRLPOOL WRS325FDAB02 According to the Customer no one told her about the service fee. She does not wants the service.
REFRIGERATOR WHIRLPOOL WRT311SFYT00 customer complaint no cooling checked refrigerator found restriction in evap replaced evap and drier recharged allow 24hrs fornormal cooling and ice
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "FCC, customer stated that unit was not cooling, found shorted evap.fan motor and defective air tower, replaced motor and tower to correct problem,checked unit working okay."
REFRIGERATOR WHIRLPOOL ISC23CNEXY02 "CUSTOMER COMPLAINT DOOR NOT STICKIG CLOSED. CHECKED UNIT AND FOUND DOOR UNEVEN. LEVELED DOOR,TESTED AND NOW CLOSING AS DESIGNED. ALO ADVISED CUSTOMER ABOUT CLOSING EITHER DOOR TO HARD CA CAUSE A VACUM AND AIR PRESSURE INSIDE CBINET CAUSING OTHER DOOR TO OPEN."
REFRIGERATOR KITCHENAID KRFC300ESS01 Roxanna autho# KL8X600NL2 Unit is not cooling in fresh food & low temps in freezer. Removed the old harness wire and the shorted starter and also installed new Ui overlay as well with evap motor. Removed multiple panels for repair to allow unit to return to cooling in fresh food. Tested unit & it is now operating as designed.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 "CUSTOMER COMPLAINT REFRIGERATOR MAKING WEIRD NOISE. CHECKED UNIT AND COMPRESSOR GOOD, ALL FANS GOOD AND COOLING AS DESIGNED. CHECKED DAMPER AND FOUND THE DAMPER STUCK MAKING CLICKING NOISE. REPAIRED THE SPRING, TESTED AND NOW WORKING AS DESIGNED. ADVISED CUSTOMER THAT DAMPER MOTOR WILL HAVE SOME NOISE TO IT BUT IS NORMAL. UNIT WORKING AS DESIGNED."
WASHER MAYTAG MVWB865GW0 I replaced the valve on the unit.
RANGE - ELECTRIC WHIRLPOOL WEE510S0FS2 I checked average cooking tempeture on oven and when set for 350 the average cooking tempeture was 334 .The top tempeture was 378 and the bottom tempeture was 300. I recalibrated tempeture up 30 degrees with fluke multimeter and temp probe. I found temp was down -30 degrees at arrival.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Frost in freezer ,found door not closing properly ,readjusted door gasket ,checked unit ok"
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "ran unit for 20 min ,making normal noises working as designed ."
WASHER MAYTAG MVWX655DW0 Unit would not spin had tachometer failure. When going to replace actuator found unit leaking oil so needed to replace gearcase and cam. Andy approved scode on gearcase. Could not remove washplate. Advised customer inorder to complete repair would have have to break old washplate to separate and purchase a new one. Customer declined repair.
COOKTOP KITCHENAID KESA907PSS00 Unit needs LF &RF switches. parts are no loger available. unit can not be repaired.
WASHER MAYTAG MVWC565FW run all automatic check ok
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Cusomer complaint unit is leaking, i checked and found fill water line to ice maker frozen. i defrosted all lines and checked for water pressure , unit has passed all testing and is working to factory specs (FCC)"
WASHER WHIRLPOOL WFW5620HW0 removed the dispenser and repaired the locking tab from the handle to the drawer. Run and check operations and all test ok
DRYER MAYTAG MEDB765FW0 "FCC, customer stated that unit was not starting the cycles, found opened thermal fuse, replaced fuse to correct problem,checked unit working okay.; used 1 3392519 ("
DRYER WHIRLPOOL WED75HEFW01 "door not sealing properly,loose door seal reinstalled it .checked ok"
REFRIGERATOR KITCHENAID KBSD608ESS01 removed lower grille and repaired the wire harness insert that was bent and binding on the lower grille and the insert cover. repaired and realigned. all test ok
DRYER KITCHENAID WGD8620HW0 removed top panel and repaired the side wall of the unit that was scraping when the drum is moving. secured loose screw to the drum flapper and check operations. all test ok
MICROWAVE JENN-AIR JMV9196CS0 found unit with no light i remove cnrtl cover and found loose wire to door sw ii repair sw and test unit ok also ler customer know don t leave rack inside unit test light and unit okk
FREEZER-UPRIGHT MAYTAG MZF34X16DW00 REPLACED EVAP THERMISTOR ON PREV VISIT CUST CALL BACK STATED FREEZER HAVING SAME PROB/NEW CONTROL BOX ORDERED/CUST TO PAY DIFF BTWN THERMISTOR & NEW CONTROL BOX TOTAL DUE ON RETURN VISIT ordrng 1 W11126069 (contrl-box) and 1 WPW10384183 (thermistor)
VENT HOOD KITCHENAID KVWB600DSS2 "CUSTOMER COMPLAINT WHEN VENT FAN ON HIGH VIBRATES ALOT. CHECKED UNIT AND FOUND THE MOTOR LOSE CAUSING VIBRATING NOISE WHEN ON HIGH. READJUSTED FAN MOTOR, ADDED SCREW TO SUPPORT AND STABILIZE,TESTED AND WORKING AS DESIGNED."
REFRIGERATOR JENN-AIR JFC2290VEP8 Diagnosed unit found unit needs new evap ordering a new new motor ; ordrng 1 BLACKLIGHT (BLACK LIGHT ) and 1 W10177049 (sub 10143759) and 1 W10317014 (evaporator) and 1 W10445422 (compressor)
REFRIGERATOR KITCHENAID KRMF706ESS01 "inspected unit and customer complaint of unit not making ice, unit will need adapter kit per service pointer please order and rescheule for 7/22/19; ordrng 1 W10864519 (adapter)"
REFRIGERATOR WHIRLPOOL WRT311FZDB01 "ref d oor not closing properly ,readjusted door and door gaket ,cheked ok"
VENT HOOD KITCHENAID NA/A Parts not recieved need to reschedule.; ordrng 1 W11187731 (motor) and 1 W11088943 (cntrl-elec)
DISHWASHER WHIRLPOOL WDF330PAHS3 "Custiomer complaint unit wont start i checked for power at thermal block found 120, i replaced wire nuts and checked control board for loose connections, unit has now passed all testing after power has been restored and is working to factory specs (FCC)"
MICROWAVE WHIRLPOOL WMH31017HS-2 "Customer complaint door wont close correctly i checked and found door henges at the top and bottom slightly bent downwords, i made adustments to henges and tightend door cams and ran testing unit now passed all testing and is working as designed (FCC)"
DISHWASHER WHIRLPOOL GU2400XTPS1 "inspected unit and customer complaint fo unit inop, fopund unit to have faulty thermal fuse on control faulty timer lcd key pad tabs broken for timer display please order and reschedule for 07/24/19; ordrng 1 8193762 (thermal fuse) and 1 WP3385741 (panel-cntl) and 1 WP8269206 (display)"
DRYER WHIRLPOOL WED8500DC4 "CC unit did not completed cycle TC found unit w/ no power after restoring power w/new board ,UI must be replaced.; ordrng 1 W11116871 (console)"
WASHER WHIRLPOOL WTW4816FW2 "repaired loose conection to drain pump, recalibrated control anbd testecd"
REFRIGERATOR KITCHENAID KRFF707ESS01 Found spring of refriderator door mullin not operating properly. Needs new rail mullin.; ordrng 1 W10849525 (rail-mulln)
RANGE AMANA AER6303MFS2 "Installed the glass on the unit and tested after, unit is now working to factory specs"
MICROWAVE WHIRLPOOL AMV2307PFS3 "inspected unit and customer complaint of unit tripping breakers, found units right mounting screw stuck to filter board. reinstalled mounting screw, rechecekd unit all ok"
OVEN MAYTAG CWG3100AAE29 "Check one maytag wall oven having gas smell when they nturn it on,check found a faulty igniter replace igniter test unit check ok FCC autho to cover part & labor ML996L9WPL1 & use to cover trip & diagnositc authorization # ml7eul7wl1."
REFRIGERATOR MAYTAG MFD2561HEW Inspecting unit found units power cord is damaged not allowing unit to power on; ordrng 1 WP67006506 (cord-power)
REFRIGERATOR KITCHENAID KRFC704FBS01 "Check one refriferator dispenser iced up,found faulty ice door,replace test unit check ok"
REFRIGERATOR WHIRLPOOL KSC24C8EYY02 at arrival cust stated the unit was getting stuck and not filling water. unit fills without the filter but with the filter in it stops after 2 day of use. found faulty filter housing. also will replace dual valve. ordering parts. cust wants to pay on friday; ordrng 1 WPW10341545 (housing) and 1 WPW10341320 (valve-inlt)
REFRIGERATOR WHIRLPOOL KRFC302ESS AUTH# KL94NL9NL2 FOR DOUBLE LABOR CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND NO FREON IN THE SYSTEM FOUND UV-DYE ON THE LOWER RIGHT SIDE OF EVAPORATOR COIL REPLACE ONE EVAP COIL AND ONE COMPRESSOR AND CHARGE WITH 5.0 OZ OF FREONSET BOTH TEMP
DRYER WHIRLPOOL WED4850HW0 "found that unit has a defetive timer and motor, ordering parts and retunring for repair.; ordrng 1 279827 (MOTOR) and 1 WP694089 (WHEEL) and 1 279838 (ELEMENT) and 1 WPW10436303 (TIMER)"
WASHER MAYTAG MVWX655DW2 customer complaint:tub ring faulty b.tech replaced faulty tub ring.unitnis operating as designed.also tech advised customer on operation and maintenance.
MICROWAVE IKEA IBMS1455DS00 start button not working. installed new button holders. tested working now.
DISHWASHER KITCHENAID KUDA03CTBS0 check one dishwasher and found the balance link cable broken; ordrng 1 8194001 (LINK)
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 installed display unit check all okay
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ00 check one frtench door refrigerator and found ice maker not making ice replace one ice maker and set temp; used 1 W10882923 (
DISHWASHER WHIRLPOOL WDF730PAYM5 "customer complaint:unit leaves standing water at bottom of tub.tech found a piece of glass in the drain pump.tech vacumed standing water,removed glass and unit is operating as designed."
OVEN WHIRLPOOL WFE505W0HS1 Installed spring hinge. Tested okay. Repair complete.
DRYER WHIRLPOOL WED6620HW0 REPLACED UI UNIT TESTED AOK
DRYER MAYTAG MEDB835DW4 "TODAY INSTALLLED NEW PART AND TESTED HERATER WORKING WELL , NO MORE CHALLENGE SA Authorization # ml2yh00apl1"
OVEN WHIRLPOOL WOD51EC0AS05 Customer stated that the oven will not power on. Tested fuse up front by control. And tested good. Will need fuse located on back side and second men; ordrng 1 WP4449751 (fuse) and 1 2men (2men)
DRYER-GAS WHIRLPOOL GGW9250PW3 Unit needs gas valve assy. advised tony cost of repair will exceed value of unit.
DISHWASHER KITCHENAID KDTE254ESS3 "replaced the pump and motor, tested again evertyhing worked fine"
REFRIGERATOR WHIRLPOOL WRB322DMBW00 "replaced open defrost thermastat, put through diag abd tested"
REFRIGERATOR WHIRLPOOL WRT318FMDW05 Customer complaint the refrigerator not cooling customer unplig the unit and now it work a design customer will call back if this happen again i explain to customer to leave the unit on to see the issue jobs completed /FCC/
REFRIGERATOR WHIRLPOOL WRF954CIHZ02 Customer stated that the fridge will leak water. CHecked fridge and seen that the ice maker fill tube was leaking water. Cleared fill tube due to ice in line. Remove filter. House has water filter. All tested ok.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 cust complaint frost left side top frz door-adjusted the frz door and seal also silicone cabinet and liner and noticed the center mulion is underneath the top frame calling tech line he said mulion ok srf# 7725377219 if problem comes back needs frz door part# LW10913113-frz door
REFRIGERATOR WHIRLPOOL WRS315SNHB01 "Inspecting unit found units not sitting level , adjusted unit and leveled unit test ok , oils are the factory grease on the hindges this is normal , found damage on bottom toe kick advised Customer of this"
FREEZER KITCHENAID KRMF706EBS01 frost in frz section-replaced frz door inslulatation no good inside frz door cant take picture replaced frz door bins test ok
VENT HOOD JENN-AIR JXW8536DS0 Customer stated that the light will come on randomly. Reset control reconnected plugs all tested ok.
WASHER WHIRLPOOL WFW72HEDW0 "found unit with no stored error codes,i then ran a diagnostic test and unit ran through test without any issues,checked shocks and they were ok"
ICE MAKER KITCHENAID KUIC18NNTS0 bad pump and water tube leaking; ordrng 1 WPW10136146 (tube) and 1 2313702 (water pump)
REFRIGERATOR WHIRLPOOL WRF555SDFZ10 "replaced parts , unit working good."
DISHWASHER JENN-AIR JBD9600CWS0 removed and replaced the power cord on recall.
REFRIGERATOR MAYTAG MBF2254HEW Refrig. not cooling properly. I founded a faulty heater and evap. don`t defrost. Did and save estimate. Costumer call if decide to fix it.
WASHER-FRONT LOA WHIRLPOOL GHW9100LW1 "Unit control panel plastic completely breaking apart, start button will not engage with button on board. Parts are no longer available."
DISHWASHER WHIRLPOOL WDF520PADW7 I replaced the stops on the dishwasher.
M/W OVEN COMBO KITCHENAID KOCE507EBS03 User interface making selections on its own. Need to replace control panel. Spoke with Kenitha from trade care part is going to be sipped directly to customer. Order number 1533430666 file number 7725375657.Part has two day shipping.; ordrng 1 ovendolly (ovendolly)
DRYER WHIRLPOOL WED4815EW1 "FCC....Troubleshoot unit, found dryer making thumping noise during operation due to debris at the drum ring. Removed debris. Tested all components, all working as designed."
BEVERAGE CENTER JENN-AIR JUB24FRARS00 replaced defective defrost timer. tested unit and all test ok
WASHER MAYTAG MVWB835DW0 Installed new cntrl-elec & console. Unit tested ok.
DRYER WHIRLPOOL WED4815EW1 "dryer testing kit , found theat the problem is thevent fror the house is blocked explained to them they have to get a company to fix that"
REFRIGERATOR-FD WHIRLPOOL WRX735SDHZ02 STUCK ICE CUBE CAUSING ICEMAKER NOT TO CYCLE PROPERLY/CUST STATED ICEMAKER STARTED CYCLING ON ITS ON EARLY THIS MORNING/FOUND BIN FULL OF ICE
WASHER WHIRLPOOL WTW4955HW1 "Customer cmpl of excess vibration during spin cycle. Suspension is good. No error codes stored. Unit has very little space between wall & dryer, which is causing excess noise during operation. Calibrated load sensing & ran auto component test. No errors. No other issues found."
WASHER MAYTAG MVWC565FW0 unitt is leaking from the gearcase and tub gave quote for repair she said she will call maytag and if wants to proceede with service she will call back will scode gearcase if needed but still expensive
WASHER AMANA NTW4516FW3 tranmission making noise order parts; ordrng 1 W11255272 (tranmission) and 1 W10721967 (drive pulley) and 1 W11255272
VENTHOOD KITCHENAID KVUB606DSS3 "Customer stated that the vent hood was making lots of noise on high setting, Due to broken blade. Replaced motor tested unit and all tested ok."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "found unit with ice built up in between bin and ice motor shatf,causing bin not to make contact to release ice,i steamed out ice and adjusted spring/rod,then tested dispencer,unit now working ok"
WASHER-TOP LOAD MAYTAG MVWC200XW1 check one top load washer and found suspension worn out; ordrng 1 W10780048 (SUSPENSION)
DRYER MAYTAG MEDC465HW0 cust complaint smell like metal burning-check motor/element wire terminal block looks ok nothing burn found the outlet no good unit test ok
FREEZER WHIRLPOOL WRX735SDHZ02 "Inspected unit found freezer liner not sealed, also freezer door was installed to low. Sealed liner up and raised up door a little. Advised customer to call back if this happens again."
WASHER WHIRLPOOL WTW4616FW1 cust complaint no hot water-check valves ok did a calibration unit ok
DRYER WHIRLPOOL WED7500GW0 Called whirpools techline Mike (7725373378) Mike and i calibrated control so that dryness level is high unit had no error codes in daingostics . Dryer has passed all testing i have made and is working to factory specs (FCC)
WASHER WHIRLPOOL WFW75HEFW0 "f3e1 error, water system fault, , order controls and wl switch; ordrng 1 W10911021 (panel) and 1 W11201274 (control) and 1 W10599356 (valve) and 1 WPW10448876 (wl swithc)"
BUILT-IN OVEN KITCHENAID KOSE500ESS03 STUCK KEY ERROR REPLACED CONSOLE CONTROL & TESTED ISSUE CORRECTED