Excellent Product Knowledge
Robin - Palm City, FL
Efrain was very knowledgeable about my Jenn-Air appliances. He diagnosed the problem with my dishwasher quickly and made the repair. He also shared hints to help my dishwasher perform better. I hope I get Efrain if I have issues in the future. I am confident he can fix them!
Poor service and response
Suzanne - North Port, FL
John - Sunrise, FL
Thanks for the great service!
Geysa - Key Biscayne, FL
Caridid - Naples, FL
Xavier was so professional. I'm so glad with him
? My service
Dannie - Stockbridge, GA
Still trying to figure out what I paid $98.00 for? Technician came out and it was obvious he did not want to take my 30" Kitchen Aid wall oven out to trouble shoot. He tried to tell my wife who has been baking cakes for over 40 years how she was not baking correctly, that's why her cakes were not coming out right. When he got on the phone with me I told him how the oven had a weird smell and the junction box was warm to the touch. He finally took the cover off and discovered the wire nut on the black wire had melted. All this tells me the wire nut was loose, so the technician then tells me that when the oven was installed the black wire had been hooked to the ground wire. He then said, "I'm sure you want to fix it yourself !" Well when I got home I did crawl under the oven into the cabinet below the oven which is a pain, but the ground wire was not hooked to the back power wire like he said, which tells me he never even got close enough to be able to tell what the problem was! I took the time to re-strip the black stranded wire, get a new wire nut and make sure it was very tight on the black power wire and then put on new electrical tape. So as I asked, what did I pay $98.00 for? I did all the work?
Ice maker repairs
Michael - Fort Myers, FL
The technician knows what he's doing and gets it done fast
James - Naples, FL
This is the 2nd time the refrigerator needed repair and it is only 1.5 years old. Santiago came both times and fixed the issues. Great job.
Sam - Palmetto Bay, FL
Chris was great. Very professional and kept us informed as to what he was doing and why.
Top notch service
Cathy - Fayetteville, GA
Arrived on time and very knowledgeable
Kyle - North Port, FL
I thought they did a good of explaining and diagnosing the issue. Very polite and patient in listening to what was going on to properly address the problem.
Micki - Boca Raton, FL
While I don’t particularly like the fact that I was only told last minute about the service fee the service technician was excellent
Coretta - Marietta, GA
good timely service
Christina - Delray Beach, FL
Great service call
Richard - Lazy Lake, FL
Alexis was very capable & quickly fixed my refrigerator leak.
Emily - Delray Beach, FL
Robert - Miami Beach, FL
Andria - Coral Gables, FL
I called Flamingo on a Monday, because my dryer wasn’t working. They set me up with an appointment for Tuesday. Jessica came out, and was wonderful...very respectful, knowledgeable, and conscientious. She told me what needed to be fixed, and had the part ordered. One week later she was back, and the dryer is working beautifully. I would highly recommend this company to anyone.
John - Cumming, GA
We recently bought a dryer that we believed was not working properly. Justin, was on time, and checked the vent system and determined this was the problem. He didn't charge us a fee and recommended a company for us to use to have the system cleaned. We appreciate him being on time, taking the time to explain our problem, and to not charge us a fee, which we were able to put toward the cleaning. Thank you.
Tammy did a great job for us.
Kathleen - Nokomis, FL
Tammy arrived on time and knows her job.
Cynthia - Venice, FL
My dishwasher leaked. I called. Within a couple of hours I had an appointment set for the next day.
Matt - Miami Beach, FL
We are still experiencing a problem with the washer moving out of position during the cycle.
Earl - North Port, FL
Paul - North Port, FL
Kathleen - Davie, FL
Flamingo Appliance was excellent! We have had them before and they didn't disappoint this time either.
Denise - West Palm Beach, FL
I wasn't too pleased that I had to wait so long to get someone to come to my home to check out my Maytag washing machine.
Great Service, Awesome Price
William - Fort Lauderdale, FL
James - Miami, FL
Darrell - Oakland Park, FL
Alexis was personal and very knowledgeable. He was very pleasant and efficient.
Marleny - Boca Raton, FL
The technician was very good and was able to fix the problem.
Megan - Lawrenceville, GA
I would like the name _ Brandon letendre taken off my account . It is not someone who lives at the address The person who fixed my dish washer was very nice and quick .no more issues with the appliance
Very good service.,,
Sandra - Greenacres, FL
Great service, I am so happy!!!!
Kitchen Aid Refridgerator
Kelly - Marietta, GA
Luz - Doral, FL
Very knowledgeable tech!
Alan - Cumming, GA
Dishwasher water line and refrigerator water and ice service
Stacy - Hampton, GA
Too damn expensive!!!
Debra - Ave Maria, FL
Refrig and dishwasher
Meryl - Boynton Beach, FL
Rosemarie - Cape Coral, FL
Best service guy I've had in 30yrs
Great professional service, with wonderful manners thrown in to make the cherry on top of the cake.
Lori - Greenacres, FL
I had a Great experience, great great service associate. A credit to your company.
He is terrific
Jill - North Palm Beach, FL
Jerry - Gainesville, GA
He did great, he is a fine young man
Carl - Cape Coral, FL
John - Naples, FL
The service is excellent
"Betancourt - Coral Springs, FL
He was very professional, courteous & punctual. We appreciate his service. Thank you
Got it done! Quickly!
Tommy - Roswell, GA
Great job. Prompt, pleasant & professional.
Very professional. Great service
Betty - Lithonia, GA
The - Sandy Springs, GA
Takes too long to get someone out and then they have to order parts and come back
"Nathan - Naples, FL
Myrlton - Cape Coral, FL
Rafael is really professional and is willing to explain and show that he really cares about his work and customers.
Janet - Fort Myers, FL
Melissa - Palm City, FL
Joshua was very thorough and he went over and above making sure my oven was fixed properly. What I was most appreciative for, was he was proactive! Over the phone, Joshua listened the issues I was having asked a lot of detailed questions then order parts that needed to be installed and reschedule my visit. This allowed me to only have to take one day off of work to have the repairs completed. He had to take my oven out of the wall and apart. He was quick and very gentle with all the parts laying them neatly on mats in my kitchen. Thank you for your service!
Steven - Ruskin, FL
Jose - Miami, FL
The repairman was friendly, professional and efficient. Would definitely recommend them
Too much time between call and fix!
Steven - Sarasota, FL
Took over two weeks to get my stove igniter repaired. You knew what the problem was, why didn’t you have an igniter with you when you came the first time instead of making me wait another week?
Leesa - West Palm Beach, FL
Very very good great service thanks
Gary - Weston, FL
Ice maker fixed and icing in freezer issue unsure if fixed. Takes 3-3 weeks to occur. No one called me and I don’t see a note stating what was wrong or what they did. No communication. Maybe my kids tossed any written report but they claim they didn’t
Tony - Dunedin, FL
Best appliance service we have ever experienced
Jenn Air Dishwasher
Sanders - Fayetteville, GA
Purushottam - Weston, FL
Very happy with the service
Maryann - Fort Myers, FL
Juan was right to the point,set up his computer, test everything.then show me how the settings should be, assured me everything was where it should be. Very courteous. It is working great. Thanks
Laurie - McDonough, GA
Barbara - Englewood, FL
Tim - Monroe, GA
Kiltjh - Miami, FL
Highly professional service
Brenda - Fayetteville, GA
David - Miami, FL
Karisitin - Flowery Branch, GA
Our guy was awesome! He came in, checked the dryer, found the culprit, and was gone within 5 minutes or less!
An asset to Flamingo, service was awesome, very knowledable, fixed problem immediately, pleasant and professional,...highly recommend Flamingo Applian
John - Sarasota, FL
Could not ask for better service.
Karen - Naples, FL
Sandra - Mableton, GA
Barbara - Lilburn, GA
Bum - Parrish, FL
Hector arrived at the agreed upon time, immediately identified and addressed the problem. He was polite, knowledgeable and professional.
James - Palmetto Bay, FL
The repairman Christopher called the day before to confirm our appointment and be certain he would have the necessary parts to complete the repair.. The next day he notified me he would be at my home in 30 minutes which he did. He then completed the repair in a timely professional manner. He thanked me for my business and left. Our microwave is fixed with minimal inconvenience to us. Great customer service.
Maria - Miami, FL
Honest service person
Wonderful service, prompt, professional and knowledgeable
Marla - Delray Beach, FL
Wonderful service and very personable. He also explained how to use the machine properly. Didn’t know it had to be loaded a certain way.
Jeremy - Great Job!
Steve - Boynton Beach, FL
Jeremy did a very good job of fixing and testing my Kitchen Aid stove. I was just so impressed with his customer service and manners! Nice job Jeremy.
Mohammeo - Stockbridge, GA
Joe - North Port, FL
Patricia - Jupiter, FL
Great service, timing, professionalism
Very professional and effective
"Rvsinstein - Deerfield Beach, FL
Happy to have my icemaker working again
Scott - Hollywood, FL
Thank you! Alex did a great job.
Gary - Fort Myers, FL
Geri - Naples, FL
Great service, very knowledgeable
Expert service !
Linda - Lawrenceville, GA
Service was quick , friendly and informative !
Came and fixed the problem.
Service was OK Did not receive service report as promised.
Robert - Naples, FL
Service was OK but quality of appliance is not so good. 3 service calls for same issue. Not technician issue
Penelope - Cape Coral, FL
Our tech was excellent and very professional
Phillip - Estero, FL
Just said to use dry capsule. Not what I wanted to hear. Said would take two weeks to see a difference.
Elizabeth - Englewood, FL
Efficient, knowledgeable, & reliable
Linda - Port Charlotte, FL
This is the 3rd time we have used Flamingo. Our technician, Joseph, is a pro all the way. He was, once again, very conscientious of his time and ours. Gave us a courtesy call to let us know how far away he was, while the Flamingo schedulers told us 11-2PM, he was there around 11:30AM. This time it was an owner/operator mistake (us)- he didn’t charge for the visit or the education. That goes a long way in building a loyalty relationship with any company.
J Robert - Boca Raton, FL
Great servi e
Roger - North Miami Beach, FL
Y - Davie, FL
Great Service. Called when they were on their way and arrived on time. Completed repair quickly.
Rohan - Davie, FL
Denise - Suwanee, GA
Jorae - North Port, FL
This young man is awesome and very good at what he does.Thank you very much
Jayce - Largo, FL
came out put his computer on the washing machine and stood there telling me that is the way the water level should be in these new machine and for the dryer he used a screw driver to pry the closer opening further apart which nothing happened there either was here for about 15 fifteen minute and left saying that's all he could do for me NOTHING
Robert - Fort Myers, FL
Xavier was a fine technician, your company should be very honored to have him as an employee.
Live - Sarasota, FL
Roberta - Cape Coral, FL
Rafael was very polite and extremely professional and knowledgeable. Your company truly has a gem!
Excellent work by Tech
Walt - Peachtree City, GA
CUSTOMER AND PRODUCT FOCUSED, ON TIME, KNOWS PRODUCT SERVICE
Yolanda - Miami, FL
Freddy explained everything clearly and was very friendly. I would call in Flamingo again!
Sylvain - Key Biscayne, FL
Outstanding service. Would request him every time I need work done
Great service lady!
Connie - Venice, FL
Tammy was thorough and professional and once the part was in fixed our microwave that day!
Great service and knowledgeable service tech
This was a great experience. Love the company name.
Marta - Oldsmar, FL
Mike - Boynton Beach, FL
On time, reliable
Rafael - Jupiter, FL
Daniel - Hollywood, FL
He is a great young man very dependable, reliable and knows what he is doing. He is always on time for his appointment.
Harold - Jonesboro, GA
Tammy Was Great
Wadye - Venice, FL
Awesome service representative: did a great job,went above and beyond; explaining what was done or needed to address current problem or potential problems.
Walker - Smyrna, GA
Donny did a great job!
Excellent Service, Very Knowledgeable
Phillip - Jupiter, FL
Excellent Service, Very Knowledgeable
Al - Cape Coral, FL
Great Service Rafaelito was awesome.
Donelda - Tampa, FL
Jorge - Sunrise, FL
Donald - Cumming, GA
Randy - Coral Springs, FL
Excellent service, pleasant, would definitely recommend
Harry - Naples, FL
Gayle - Estero, FL
Juan came on time, fixed the appliance not working and was very nice to deal with.
Superb technician, understood prroblem
Griffie - Sharpsburg, GA
David understood the issue with my Jenn Air that another Tech failed at. Fixed the problem, had the resources and the knowledge to look for the proper solution. Highly recommended! I'd call him again in a second.
Robert - Fayetteville, GA
Kilth - Miami, FL
Highly professional service
Inez - Cape Coral, FL
Rafael was outstanding with time and service...Thank you!😊
Jerry - Cumming, GA
He was totally Great!
Carolina - Cape Coral, FL
Ed - Hollywood, FL
Mary - Coral Springs, FL
On time and complete
Luis - Miami, FL
Great service! Prompt
Anthony was professional and thorough
Ken - Atlanta, GA
Brandon has repaired appliances for me at 3 different properties. He is efficient, timely, and courteous. I never had a call back on service from him in the 3yrs he has been doing service work for us. He truly cares about the quality of work he does.
Professional and honest
Keith - Miami, FL
Yvette - Miami, FL
Very knowledgeable and professional!
Thomas - North Port, FL
Sandra - Fort Myers, FL
Pump broke on washer that was two weeks old
First Rate Courteous and Professional Service
Nicholas - Sanibel, FL
Dave at Flamingo 🦩 Appliance provides top notch first rate professional service on an appliance another company who tired couldn’t perform. I highly recommend them.
Stove error fixed
Darryl - West Palm Beach, FL
Fixed computer error
Patricia - Naples, FL
He has zero customer interaction skills and is limited in his trouble shooting skills.
Sherry - Boca Raton, FL
Most professional, courteous and competent repair experience I’ve ever had!
Jose - Weston, FL
Jacqueline - Atlanta, GA
Mike - Hollywood, FL
He was terrific
Joanne - Coral Gables, FL
He was timely and did what was needed.
Elena - Coral Gables, FL
R - Naples, FL
Kean - Bay Harbor Islands, FL
He did a great job. Fixed everything and even looked at our Oven for us, which was not a part of the original call. Very helpful.
Great service, decent price Very
Pete - Venice, FL
Very nice experience
Provided great information
Pamela - Fort Myers, FL
Great service. Technician was knowledgeable, friendly, helpful. He went above and beyond to help me clean up after he moved the refrigerator from the
Jerryamelia - McDonough, GA
Franco - Fort Lauderdale, FL
Esther - Gainesville, GA
Barbara - Englewood, FL
He was professional. I just wish my washer wasn’t a lemon. It needs recalibrating at least twice a year!
Janyce - Clearwater, FL
The service man was courteous and very helpful. He explained things. We would highly recommend your company!
Bernice - Hiram, GA
Elijah was very pleasant and profesdiinal
Patt - Venice, FL
Great and quick
Elizabeth - Bradenton, FL
Hector was very courteous, showed up on time, told me exactly what the issues were and how he was going to rectify them. I knew every step of the way what his plans were.
Barbara - Venice, FL
I've had a few problems with my Kitchenaid refrigerator but I am fortunate to have Tony with Flamingo as my technician. He's always pleasant, efficient, experienced and knowledgable. Thank you.
Great Response Time
Robert - Milton, GA
Polite and fast service!!!
Simela - Alva, FL
Friendly serviceman, good repair
A.L - Miami, FL
Great customer service
Stephanie - Riverview, FL
Technician was knowledgeable, friendly, and very professional. I can also appreciate that the technician put on some shoe covers before entering my home without having to ask him....I am a no-shoe household kind of person.
Marshal - Boca Raton, FL
Excellent Customer Service
Marc - Palmetto Bay, FL
Jordan did an excellent job communicating repairing and following up. All around a terrific experience.
Scott - Marietta, GA
The technician was great. Turned out the problem was fairly minor and he took care of it quickly. He was running behind schedule, but kept me posted with his revised arrival. Overall very satisfied.
Wendell - Naples, FL
He did a great job..
Jeremy - Gainesville, GA
We have now had two repair calls and both went VERY well. From the time we called to the time everything was fixed I couldn't have been happier with our service.
Excellent Customer Service
Eloy - Cooper City, FL
David was knowledgeable with the equipment which he came to repair at our home. He was very polite and a pleasure to speak with. He was very tidy and clean when doing the repair. We appreciated his assistance with the issues which we had concerning our appliances.
Roger - LaBelle, FL
Wish the refrigerator manufacturer would build a better ice maker.
Christine - Ave Maria, FL
Quick an easy replacement. 4th time ice maker replaced in three years.
Excellent repair man. A Whirlpool expert. He gave me so many great tips too.
Karen - Dacula, GA
Gene - North Port, FL
Professional, knew what the problem was and took care of it
Larry - Gibsonton, FL
He was very helpful polite and understanding and he was on time
Lynna - Lake Worth, FL
Jose wasn't here long. However, Andrew LaGuardia is amazing. What a wonderful guy and hard worker.
Douglas - Naples, FL
Alan - Fort Lauderdale, FL
Syble - Dallas, GA
He was very profesional. told me it is fixed.I haven't used it yet.I would give him a A+
Dave - Redington Shores, FL
Service great. Usually service call fee is applied to balance if repair is authorized. Not in addition to.
Did a great job
George - North Fort Myers, FL
incorrect diagnosis told me to get a plumber which i did he found the problem and fixed it in 2 minutes
Rhoda - Boca Raton, FL
Olga - Lake Worth, FL
Sandra - Boca Raton, FL
Service was great
Carol - Tucker, GA
Our experience with Flamingo was excellent. Clinton O’Conner was very professional and a pleasure to work with.
Tina - Cumming, GA
He was awesome
Derek - Lake Worth, FL
Jeremy provides excellent service!
Anwar - Marietta, GA
Yolanda - Atlanta, GA
Very nice person he was informative and he explained while he worked on my icemaker. I Love People like him.
Lack of professionalism
Gissel - Tampa, FL
The guy always want to reschedule before when coming out.
Loujean - North Port, FL
Shui - Bradenton, FL
Courteous and experienced serviceman.
David - Palm Beach Gardens, FL
Carolina - Davie, FL
Georgina - Miami, FL
John - Madeira Beach, FL
I was very pleased how quickly Eric diagnosed the problem and fixed it w/ a part replacement.
Charles - Cumming, GA
Replaced bearing in Maytag washer.
Apollonia - Roswell, GA
Sarah - Riverview, FL
Russell was fast, efficient and went above and beyond in his repair of our refrigerator.
Ronald - Weston, FL
Good service, very professional and reliable service. Price was expensive
GAS RANGE WHIRLPOOL WEG745H0FS0 "Check customer complaint of oven relighting too often,a control and sensor was ordered,i took the average tmperature it averaged out to 360.5deg,enter diagnostic found no code in the control,call tech line for ducumentation,after speaking to the tech he came to the conclusion that the unit is worning as desing nothing is wrong with it.sr#7726840120"
REFRIGERATOR MAYTAG MFT2673BEB10 Removed and replaced the fliter housing and the door cam. Demonstrated a working refrigertor to the customer.
REFRIGERATOR KITCHENAID KRFF507HBS00 Removed and replaced the FC module and demonstrated working lights to the customer.
REFRIGERATOR SBS WHIRLPOOL ED5FHGXNQ02 COMP STOP RUNNING FOUND & REPLACED DEFECTIVEDEFROST CONTROL/COMP NOW RUNS & IS COOLING/ISSUE CORRECTED
RANGE-GAS WHIRLPOOL WFG525S0HV1 installed control into unit the unit is working well.the customer was made aware of infestation unit is working well. no error codes; pckd up 1 W11317846 (cntrl-elec)
REFRIGERATOR KITCHENAID KUIX535HPS00 arrived at the unit the customer complaint is that the unit is leaking i found the hose on the drain pump was loose. i tighten the conection the unit is working well.
OVEN KITCHENAID KEMS308SSS05 installed motor and board . tested ok
REFRIGERATOR WHIRLPOOL GS2SHEXNS00 "found the had no display and was misinterpreting the reading from the sensor , main control is discontinued sr # 7726844026"
WASHER WHIRLPOOL WFW8620HC1 found unit drain tube stuck down into drain adjusted drain unit now operating as designed.
REFRIGERATOR KITCHENAID KFIS27CXMS2 replaced both damper and fan motor unit now operating as designed.
REFRIGERATOR-FD MAYTAG MFI2269DRM01 unit not sitting at correct temp for the ice to be produced. advised cst to lower temp of the unit. unit seems to be working as designed.
REFRIGERATOR WHIRLPOOL WRV976FDEM00 replaced elec controls. tested ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 unit had bad icemaker replaced unit is now working to spec job complete; used 1 4317943 (ICEMAKER) from stock
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 WM72M00APL1 Complaint of not cooling. Found frost on evaporator cover and return air port blocked. Steamed evaporator and return air port. Heater is working no faults in diagnostics. Heated fresh food gasket to form it to cabinet more securly.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Complaint of not water or ice. Found filter not seated all the way. Seated filter and water is now dispensing as it should.
REFRIGERATOR WHIRLPOOL WRT138FZDB00 "Check one refrigerator door gasket is torn,replace damaged gasket unit check ok FCC."
N/A N/A WD2343343 Unit element shorted an peices fell into about 1/4 of inch of lent bottom of unit it cought fire it heated somany things up an smell will never go away unit is unrepairable job complete
MICROWAVE WHIRLPOOL WMH31017HB1 "Check one microwave light not working found faultiy control board,replace control test unit check ok FCC."
DISHWASHER WHIRLPOOL WDF330PAHB2 Complaint of lights coming on for 20 seconds then going off and unit now working. F2E1 cleared error. Diagnostics passed. ran normal cycle unit is working as it should.
COOKTOP WHIRLPOOL W5CE3625AB00 "Customer cmpl stovetop is smoking from knob opening when using RL burner. Smoke appears to be from debris under cooktop. Unit will need to be disassembled & cleaned. Provided estimate to Customer for disassembly & cleaning. Customer declined estimate. Serial number didn't match what safety team provided. Contacted safety team & updated serial #. File #: 7726846466; (created new UIS, deleted prior attachment to UisID 20508)"
PEDESTAL WHIRLPOOL WFP2715HC0 the pedestal had a warped slide on the right side repaired slide unit now operating as designed.
DISHWASHER KITCHENAID KDTE334GPS0 "Check one dishwasher lesking found leak at the drain hose,replace the clamp to stop the leak,run a test cycle unit check ok CC."
MICROWAVE WHIRLPOOL WOC54EC0HS01 red wire in junction box not connected installed correctly unit tested ok auth WO6MS00NL2
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "FDBM ice maker not working, no ewrror codes in diag ice maker not filling valve engages line frozen. UI not responding when exited diag needs door replaced; ordrng 1 W11129497 (dor-fip) and 1 W11099737 (shelf-glas)"
WASHER WHIRLPOOL WTW5000DW2 CHECKED AND CONFIRM UNIT IS HAVING BAD SUSPENSION ROD; ordrng 1 W11130362 (SUPENSION)
DISHWASHER WHIRLPOOL MDB4949SHZ0 "replaced circ pump, unit is leak free and working as designed."
REFRIGERATOR MAYTAG M1TXEGMYS00 "Clogged drain line, removed and deiced the unit. unit is working as designed and leak free"
DRYER WHIRLPOOL WED5000DW2 "Check one dryer not drying found the heater working thermostat is cycling at 240deg,filter was not clean remove lint and test air flow it show poor air flow.Advice customer to get the vent clean FCC."
REFRIGERATOR WHIRLPOOL WRT318FMDB05 Inspected unit and customer complain of unit not cooling found start device not connected on compressor re installed start device rechecked unit all OK
DISHWASHER WHIRLPOOL ADB1400AGS1 "Inspected unit and customer complaint of unit leaking, found rigged up water supply to unit, repaired best possible unit currently not leaking, but water supply line need to be replaced correctly. Unit checks all ok***not responsible if unit leaks from supply set up, not a proper Installation***"
RANGE WHIRLPOOL WFE525S0HB1 unit right front element shorted b/c of roaches walking on element informed cust that could not cover job complete
WASHER MAYTAG MVWB765FW3 replaced bad water valve unit now working job complete
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint of frost build up in freezer compartment. Found liner not flush with cabinet. Sealed liner with food grade sealant in freezer and fresh food sections.; used 1 8201711 (
DRYER AMANA NED4655EW1 "arrived at the customer home the customer complaint is that the dryer wont start the door switch is broken, ordering part.; ordrng 1 WPW10237959 (switch-dor)"
N/A N/A JDB1100AWS CONSOLE CONTROL NON RESPONSIVE & FAILING WASH MOTOR/UI NLA/PER AHS UNIT PUT INTO OPTION FOR REPLACEMENT
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ09 NO WATER NO ICE FOUND PINCED WATER SUPPLY LINE BEHIND UNITCORRECTED INSTALATION & TESTED ISSUE CORRECTED
COOKTOP - GAS KITCHENAID kcgs356ess "inspected unit found grated was crooked , ordering parts ., please send to customer; ordrng 1 dcW11334474 (grated kit)"
DISHWASHER AMANA ADB1500ADS4 auth#AO1YSO1APL1installed sump assy ran diag tested correctly
REFRIGERATOR WHIRLPOOL GC5SHGXLB01 "installed waqter filter restoreds water to unit flushed system and tested ice maker no water producing in FC, fill tube frozen. used steamer to clear ice from tube tested correctly"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 bracket that houses plugin for door bent and warped thats what scratched floor edwin doing parts research; schdld next appmnt for 1/17 FRI !
DRYER AMANA NED4655EW0 Inspected the unit and found that there isn't 240vac going to the dryer. Adived the customer to have the outlet checked.
REFRIGERATOR WHIRLPOOL WRS315SNHM01 Customer complaint unit having dents and icemaker not installed Found large dent on fresh food door and freezer door and unit will need icemaker kit due to missing parts of kit; ordrng 1 WPW10715708 (icemaker) and 1 DSLW11258450 (dor-fip) and 1 W11223753 (nameplate) and 1 DSLW11258473 (dor-fip)
WASHER - COIN WHIRLPOOL CAE2745FQ1 replaced adapter unit now operating as designed .
DISHWASHER WHIRLPOOL WDF520PADM7 installed console unit check all okay
DRYER WHIRLPOOL WED9550WL1 parts installed unti working okay tested and passed
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "replaced shorted switch and receptacle to allow the freezer light to woirk, cvhecked ok"
DRYER WHIRLPOOL WED4850HW0 REPLACED DOOR SEAL AND CATCH ADVISED CUSTOMER TO KEEP DOOR CLOSED FOR A FEW HOURS FOR GASKET TO DRY TEST DOOR AND UNIT IS NOW OPENING AND CLOSING AS DESIGNED SHOWED CUSTOMER UNIT IS NOW OPERATING AS DESIGNED
DISHWASHER MAYTAG MDB4949SHZ0 TRACK is broken apart need to order new parts and return for repair; ordrng 4 WPW10571738 (track)s
WASHER WHIRLPOOL WFW560CHW0 "replacxed failed control panel to addrress a unresponsive panel , checked ok"
WASHER WHIRLPOOL WFW5620HW0 customer complaint unit leaking into drum Found cold valve leaking while valve is turned off Installed cold valve unit check all okay FCC
RANGE JENN-AIR JGRP436HL00 tested unit it is working as designed. no issues found at this time.
RANGE WHIRLPOOL WFC310S0EB1 "The wrong switch was pre-id,need the switch for the large burner.; ordrng 1 WP3149400 (SWITCH-INF)"
DISHWASHER MAYTAG MDB7749SBM3 cust complaint panel loose order control ui panel; ordrng 1 W10811169 (panel) and 1 WPW10401481 (handle)
WASHER MAYTAG MVWB865GW0 Installed valve. Unable to test due to lack of testing equipment. Repair complete.
WASHER MAYTAG MVWB765FW3 customer comlaint is that the unt is not filling up properly. i found that te cold water soleniod is not opening; ordrng 1 W11165546 (valve)
REFRIGERATOR JENN-AIR JS42SEDUDW14 Display is not showing correct temp. Icemaker is not getting to proper temps to cycle.; ordrng 1 WPW10277448 (icemaker) and 1 W10757851 (OPTIC) and 1 WPW10468942 (CTRL PNL) and 2 WP2317844 (TMSTR CVR)s and 2 WP2306010 (TMSTR)s and 1 WPW10427079 (HV CTRL) and 1 WP2318054 (CTRL) and 1 WPW10356040 (CTRL)
REFRIGERATOR WHIRLPOOL KRFC704FSS02 Inspected unit found open freezer thermistor.; ordrng 1 W11318270 (Thermistor) and 1 W11114721 (board) and 1 W10858452 (harness)
WASHER WHIRLPOOL WTW5000DW3 "Check a waaher making noise in the spin cycle,enter diagnostic found fo/e5 for off balance load,clare code test advice customer on proper loading unit check of FCC."
DISHWASHER JENN-AIR JDTSS244GL0 unit not leveled properly leveled unit it is now operating as designed.
DISHWASHER JENN-AIR JDTSS244GL0 "complaint of a loose item in the bottom of the tub, reinstalled the upper rack pivot and showed the customer how to install and adjust rack"
REFRIGERATOR WHIRLPOOL WRB322DMBM01 arrived at the customers home the customer complaint is that the unit main door is scratched. called techline about issue. 7726860662 the unit is covered under cosmtic warranty. ordering door. i advised the customer about the 6 week wait time.; ordrng 1 13107554SQ (dor-fip ss) and 1 WPW10393265 (nameplate) and 6 WP12246610 (plug-hndle)s
DISHWASHER WHIRLPOOL WDF560SAFW2 "I CHECKED HEATING ELEMENT TO D/W. IM GETTING RESISTANCE.. UNIT IS COMING ON, NO ERROR CODES. NO LEAKS. UNITNIS WORKING FINE TO WHIRLPOOL STANDARDS."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "tROUBLESHOOT UNIT FOUND THAT THE REFRIGERATOR WAS NOT COOLING DUE TO IT WAS NOT GOING THROUGH THE DEFROST CYCLE DUE TO SHORTED UI PANEL, HEATER CHECK GOOD AND THERMISTOR AT FREEZER READS 6.71OHM , DEFROST EVAP ASSY AND WILL ORDER THE PART.; ordrng 1 W11214887 (UI PANEL)"
DRYER WHIRLPOOL WED8620HC0 spoke with Bruce of techline sr#7726842323Found unit has poor airflow issue. Informed customer that ducts need to be cleaned to improve dry times. Unit itself is working perfectly as intended.
RANGE WHIRLPOOL WFC310S0ES3 Burners were not staying steady. Adjusted housing and burners are now all staying in place. All checked ok.
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Inspected unit repaired buttond right door hinge and now unit is level all unit tested ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 The left door switch on the unit is not working. I replaced the faulty switch and tested the unit. Unit is working good now.; used 1 W11396033 (SWITCH) from stock
DISHWASHER KITCHENAID KDTE254ESS1 "Customer states that unit is not properly responding after cycles. Found unit to have a shorted user interface. Called Warrantech and spoke to Marty, she told me they have increased the credit card and to cover labor and to keep billing under original RO#.; ordrng 1 W10902370 (panel-cntl) and 1 W10866124 (cntrl-elec)"
REFRIGERATOR-FD WHIRLPOOL WRF550CDHZ Ice cube was hung up in icemaker shut off arm and not allowing icemaker to cycle. Ice container button was stuck and customer could not remove ice container to check icemaker. Unstick ice contain and button. Icemaker is cycling as designed now.
DRYER WHIRLPOOL WGD7000DW3 "TODAY INSTALLED NEW PART AND TESTED WORKING WELL , NO MORE CHALLENGE SA"
WASHER/DRYER COM WHIRLPOOL WFW94SW02 "checked unit costumer complaining the unit is npot working at all, found control lock activated, removed unit from control lock all is working has design"
MICROWAVE WHIRLPOOL WMH53520CS7 "found unit not heating,found that magnetron was not operating,customer is going to replace unit"
MICROWAVE OTR AMANA AMV2307PFW2 checekd unit found crakjed door replaced and tested all is working has design
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "cc unit not cooling tc unit will require new controls,; ordrng 1 W10740218 (ui kit) and 1 WPW10312695 (hv kit) and 1 WPW10448874 (start kit) and 1 WPW10350564 (capacitor)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 wo2il00ppl1=== Found that the water filter was inside the ice bin and jammed in there to where the ice bin would not come out. Was able to get the ice bin out and unjam the filter. Ice bin now will go in annd out correctly. Unit is functioning as designed.
RANGE JENN-AIR JGRP548HL control panel clips to secure the panel; ordrng 2 w11318207 (clip)s
WASHER MAYTAG MVWB855DC3 "buy customer unit not drainig or spinnig most ot the time ,off balance load detected , readjusted loose bolt in rotor ,ran test unit working ok"
WASHER WHIRLPOOL WTW4816FW1 "Checked unit founf agitator damaged, plastic cracked i replaced all parts and peaces for this issue and ran testing unit now passes and is working as desinged (FCC)"
OVEN WHIRLPOOL WFE550S0HZ1 "Inspected unit and customer complaint of door not opening properly, found unit to have faulty right side loaded hinge and damage from faulty hinge , please order hinge and inner door, reschedule for ; ordrng 1 WP9761344 (liner-door) and 1 WPW10299224 (hinge-door)"
REFRIGERATOR JENN-AIR JS42NXFXDE01 "Customer reported freezing. Found some moisture/ice in fridge section. Removed ice. Adjusted gasket to seal properly with liner, and leveled. Door is closing properly. Unit working as designed."
COOKTOP MAYTAG MER6755AAW customer complaint cooktop broken checked top is NLA not able to replace customer advised
DISHWASHER AMANA ADB1400AGS "installed new control in the unit, went to test mode n errro code were found, ran the unit twice advsied customer to use rinsead, job completed."
N/A N/A GD5SHAXKT00 unit not despencing ice ordered auger moter an asbl; ordrng 1 WP999536 (shaft) and 1 W11170227 (moter) and 1 WP2198607 (spring) and 1 WP2220458 (coupling)
WASHER WHIRLPOOL WTW4816FW2 Installed new inner basket unit test ok
DISHWASHER WHIRLPOOL WDT970SAHZ0 "installed new pspray arm applied sealed compound to avoid any problems, ran th unit twice working ok, job completed."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 SR#7726854762---per tech line silicone door Ordering silicone; ordrng 1 w10841140 (silicon)
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "COMPLAINT THAT REFRIGERATOR COMPRESSOR NEVER TURNS OFF? I CHECKED UNIT, COMPRESSOR IS RUNNING LIKE COMPRESSOR SHOULD. IM GETTING FROST PATTERN ON EVAP. THE UNIT IS COOLING PROPERLY. ALL IS GOOD."
WASHER WHIRLPOOL MHW6630HW0 "f5 ,code in memory ,readjusted connection in door lock , ran few ttes ,unit workinh ok"
REFRIGERATOR WHIRLPOOL EB9SHKXVQ07 unit got stuck into a defrost ordering board. damerp woprk evap fan works ran dig check okay gave customer estimate decline estimatewill call if wants us to order part
RANGE - ELECTRIC WHIRLPOOL WGE745C0FS01 "cc fan cover not secure tc found 2 screws missing on cover. remounted and tested, cover now secure, job completed"
REFRIGERATOR MAYTAG MRT118FFFH00 Inspecting unit found units got no freon and isnt cooling; ordrng 1 W10836706 (evap) and 1 W10507884 (Compressor) and 1 SSS (SSS)
DRYER MAYTAG MEDX655DW1 at arrival cust stated the unit was making noise. found noise coming from blower. was able to adjust housing to suppress noise. tested unit working ok now. FCC
OVEN KITCHENAID KODE500ESS04 "Customer has a problem with the oven not working correctly, I did test the oven and there is a problem with the main harness to the touch pad, I did adjust the connection unit checks out fine now."
REFRIGERATOR WHIRLPOOL WRT318FZDW05 there is ice on the front of the frezzor door needed to raise up and adjusted the door for frezzor.gasket check okay. then customer instuct on noise complaint
DISHWASHER WHIRLPOOL WDTA50SAHZ0 repAIRED TOP RACK ADJUSTERS
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Called techline #7726853270/Butch/try to videotape call did not work ,advised to re ,order prts CC broken or missing parts TC found frz bin bowed no allowing front panel to attach to it,replaced unit /new unit came even more bowed not attaching to main parts,; ordrng 1 WPW10493169 (upper bin)"
MICROWAVE WHIRLPOOL WMH32519HZ3 "BY CUSTOMER ,UNIT WAS SPARKING WHILE IN USE , CHECKED UNIT WORKING OK , NOT SPARKS ,ADVISED CUTOMER DONT KEEP METAL RACK INSIDE , JUST USE IT IF R DOING TWO PLATES AT THE SAME TIME."
WASHER WHIRLPOOL WET4024HW0 Customer complaint the unit not work check and found eror code e4 that mean lids lock replaced and runthe unti and now it working a design /FCC/
REFRIGERATOR KITCHENAID KRSC703HPS00 Customer stated that the fridge leds were not working. Checked fridge and seen that the front display was working and all was tested ok.
DISHWASHER WHIRLPOOL WDT720PADM2 Customer complaint uinit wont dispece soap. i ran diangostics found soap dispensor not opening . Replaced soap dispensor for this issue and ran tesitng unit now passes (FCC)
DRYER WHIRLPOOL WED5000DW2 "Customer reported unit not drying. Found airflow was very very poor when checked. Thermostat found bad. Replaced with thermal cutoff kit. Tested, and unit is now getting hot. Returned unit to original position with duct connected. Informed customer unit must not be used until vents have been cleaned out by duct dryer cleaner company so thermostat does not blow again."
WASHER WHIRLPOOL WET4024HW0 "complaint that washer starts, fills, then stops. I found error code E1- water level does not reach lowest level within 10 minutes. I found h/c water valve wasnt turned all the way on. I turned all valves all the way on. water is filling properly and unit is working fine."
OVEN WHIRLPOOL WFE505W0HS1 "inspected unit found control board not responding and glass door left side panel was loose ,ordering part; ordrng 1 W11314391 (board) and 1 W11219379 (glass)"
MICROWAVE WHIRLPOOL WMH31017HS2 "Called trade care team spoke to Zack Please use auth(WO5Z3O5NL2) Customer complaint unit not heating, i checked and found mag shorted, i replaced mag and ran testing unit now passes and is working as desinged (FCC)"
REFRIGERATOR KITCHENAID KRSF505ESS01 UNIT HAS FULL FROZEN FRESH FOOD EVAP op THERMISTOR AND FAN; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)
MICROWAVE WHIRLPOOL WMH32519HZ "found unit out, replaced fuse and control board,unit clicking and not going through the cycle when pressing the start key,it needs a new harness assy and additional parts.; ordrng 1 W11252187 (interlock) and 1 W11252186 (interlock) and 1 W10163422 (thermistor) and 1 W10833858 (sensor) and 1 WPM0805101 (fuse), used 1 WPM0805101 (FUSE, 20-A) from stock"
WASHER WHIRLPOOL WET4027HW0 "CUSTOMER COMPLAINT THE WASHER NOT FILLING WITH WATER, CHECKED UNIT AND TIGHT SPACE AND FOUND THE WATER VALVE DIRTY.REMOVED UNIT FROM OCCUPIED REMOVED VALVE,CLEANED FILTERS,TESTED AND WORKING AS DESIGNED. CARLY 2X LABOR AUTHO# WO69BO6NL2 REF#7726803305"
M/W OVEN COMBO JENN-AIR JMW3430IM01 This call is a duplicate call. The unit was already serviced and had auth for extra labor. Auth#JO4S900AL2. The blower fan motor was replaced.
REFRIGERATOR AMANA ART318FFDS Called PT for extra labor spoke with Chelsea== AO6LK00NL2---SR# 7726745922 Replaced thermistor and fron left wheel. Unit is functioning as designed. Unit is in the shop could not get signature.
REFRIGERATOR WHIRLPOOL MBB2256GCQ "Ice maker arm came off, I did adjust the arm back in place, unit checks out fine now."
DISHWASHER KITCHEN AID KDTE234GBS0 Found the unit not filling with water. Found that the door would not completely shut. Was able to bend the door latch to where it catches. Door now closes and is functioning as designed.
WASHER AMANA NTW4631BQ1 Inspected unit found defective control. Customer does not want to fix unit.
MICROWAVE KITCHENAID KOCE500ESS08 "Inspecting unit found units MW door isnt closing all the way causing unit to give an open close door error , adjusted door alittle to help it close better and showed Customer unit test ok"
WASHER MAYTAG MVWB765FC3 "customer stated that unit is making noise. ran test and unit is working okay.noise is normal, checked unit working okay."
WASHER MAYTAG MVWB765FC3 F6E2(communication error). Cleared the codes but unit is still not working. Control and console need to be replaced.; ordrng 1 W11162441 (console) and 1 W11195970 (control)
WASHER MAYTAG MVWB835DW5 customer complaint washer stop and refilling at 15 mins checked ran full cycle at customer home completed cycle with no problem or stopping all ok
DRYER MAYTAG MEDB765FC0 "found unit giving out F4E4, found clogged dryer duct. advised customer to have dryer duct cleaned.checked unit working okay"
REFRIGERATOR WHIRLPOOL WRS588FIHW00 Inspected unit found air return iced up. Cleared return out. Unit tested ok. Advised customer to wait 48h.
WASHER WHIRLPOOL WFW5620HW0 "per tenant unit would not turn on,i pulled out unit to verify power to washer,and also check control light status,light was flashing properly,ten i put unit into diagnostic mode and unit had a F0E2 error,i advised customer to make sure to put in proper amou of detergent,ran diagnostic test and unit is working as designed..AUTH#WO6O200NL2"
REFRIGERATOR WHIRLPOOL KBFO42FTX08 "Freezing in crisper drawer. Spoke with TJ from techline said to block of both dampers off file number 7726858726. Customer is not accepting closing the dampers off as a repair. Called techline againg and spoke with Adrian, said to replace phoenix board.; ordrng 1 WP2303091 (cntrl-elec)"
MICROWAVE KITCHENAID KOCE500ESS06 TODAY INSTALLED NEW PART AND TESTED WORKING WELL . NO MORE CHALLENGE SA aut cover # wo50e00apl1
REFRIGERATOR WHIRLPOOL WRS325SDHZ "did not smell anything adnormal so i checked evaporator and the back of unit to see if any leaks are occuring, i called techline and he advised me that customer should use a mild citrus cleaner to the linear of the unit he also said i checked out everything i possibly could. instructed customer of what i was told , thne after i tested operations and all checked out okay."
REFRIGERATOR KITCHENAID KEBS109BBL00 "checekd unit fiund lost comunicatrion on the oven ned panel control to correct this issue, pannel came defective from whirlpool called partner team they will put this parts on review back order they will lett the costumer when parts arrives"
REFRIGERATOR JENN-AIR JFC2290REP02 at arrival cust stated the unit was making noise. found noise coming from the cond coil rubbing on frame. was able to suppress noise with pads. tested unit working ok. FCC
REFRIGERATOR WHIRLPOOL WRF560SEYM05 checked unit costumer want to replaced the water filter and floshed out tested all is working has design charge services call
DISHWASHER WHIRLPOOL DU1055XTVT1 found that unit has a defective control board and would need to be replaced in order to correct issue customer has opted to not go for repair and will buy a new unit.
DISHWASHER WHIRLPOOL WDF518SAHM checj and pull out unit and found customer must have outlert check but dishwasher working fine test all part unit ok
REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer states that unit is leaking on top of freezer gasket. Found mullion leaking, set mullion status to 100% and no sensor uptime. Check okay. ; (created new UIS, deleted prior attachment to UisID 434888)"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "FCC, customer stated that unit was not dispensing ice, found defective container, replaced ice container to correct problem,checked unit working okay."
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "FCC....Troubleshoot unit found unit making a ticking noise when condenser fan motor running. Found piecce of tape slapping wall when air from fan hitting it. Removed tape. Unit no longer making sound. Tesetd all components, all working as designed."
RANGE WHIRLPOOL WFE770H0FZ0 "customer stated that when they first turn on the oven, the oven stated smoking a little. advised that its normal for the unit to smoke when first turn on. also advised to read the handbook. handbook stated that the unit will smoke a little.checked unit working okay"
OVEN WHIRLPOOL WFE550S0HZ1 FCC*** Unit had an f2e1 error code. Put unit into dianostics and found faulty control board. Replaced board and tested operation. All checked ok.
WASHER WHIRLPOOL WFW96HEAW0 authorization # wo4hqo4wl1. only covering trip/diagnosis. error code f6e1 acu and motor control communication error. put into diagnositc test. door locks and basket doesn't move. needs new motor control.; ordrng 1 WPW10374126 (control)
COOKTOP AMANA AER6303MFW2 "found defective control due to roaches, replaced control and advised customer to have pest control service home for future - tests good"
RANGE WHIRLPOOL WFE510S0HS1 Customer complaint unit large element not working i removed glass and found element shorted i replaced element for this issue and ran testing switch passes unit now works as desinged (FCC)
DRYER WHIRLPOOL WED5000DW2 "panel and door dryer problem, hege defective door and panel , hage . ord part .; ordrng 1 WP695737 (door) and 1 279443 (panel) and 2 W11252547 (clip)s and 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door)"
RANGE WHIRLPOOL WFC150M0EW3 Complaint that the unit was not working due to the dents on the machine. tested all functions all burners and oven check ok no functional failures. FCC
DRYER AMANA NED4655EW1 "IM TESTED ALL THIS DRYER ALL WORKING WELL , NO MORE CHALLLENGE SA"
WASHER WHIRLPOOL WTW5000DW2 customer complaint washer not draining checked found piece of metal in drain pump removed tested all ok
OVEN WHIRLPOOL WFE505W0HW1 "Inspected unit found that the oven gasket was falling apart due to the innetr clips were worn for factory, installed a new gasket and tested all components everything is working as designed."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 cc ice container not straight tc removed bucket and straightened rails. unit now checks all ok. job completed.
DRYER MAYTAG MEDB855DC4 found disconnected wire going to main control.reconnected wire to correct problem.checked unit working okay
REFRIGERATOR WHIRLPOOL WRT511SZDM00 "Installed new parts unit is better but still has a wider gap on base of FF door , gasket is sealing as of right now"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The ff door is making a noise when the door is opened. I removed the door and found the bumper was out of place causing the noise. I reinstalled the bumper properly and tested the unit. Unit is working good now.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "REPLACED HV CONTROL AND EVAP THERMISTOR ,CHECKED UNIT OK; used 1 wpw10384183 (THERMISTOR) from stock"
COOKTOP WHIRLPOOL WEE510S0FS2 "cc unit not heating well tc tested incoming voltage and found to be within normal range. ran oven test and found preheat time to be 18 minutes from cold to 350. found avg baking temps 382,323,367,336,356,349.... found avg temps to be at 352 degrees."
REFRIGERATOR WHIRLPOOL WRS315SDHM1 "Inspected unit found that the Refrigerator was making noise due to the compressor bracket was loose, repair and reinstalled the compressor bracket and tested all components everything is working as designed."
DRYER WHIRLPOOL WGD5000DW3 "Diagnosed unti found that the gas dryer was not heating properly due the gas shut off was not open all the all also the outer vent hoses are clogged, open the shut off gas all the way open and advise the customer to have a vent cleaning co clear the vent duct."
OVEN WHIRLPOOL WFE540H0AS0 "cc rear burner not operating tc replaced burner and tested, unit checks all ok. job completed.; used 1 WP8273994 (ELEMENT) from stock"
DISHWASHER WHIRLPOOL WDF110PABW3 cust complaint won't drain-clear plug from disposal t
WASHER WHIRLPOOL WFW6620HW0 Customer complaint the unit not owrk properlty check and found error code f0/e5 f0/e2 Excessive suds in washer. Washer is running a suds reduction routine and f0/e5 Load could be unbalanced or too large. Avoid tightly packing the load. Avoid washing single items explasint to customer to not used to much sud and not over load the unit calibrated and now it working a design /FCC/
WASHER MAYTAG MVWC565FW1 customer complaint washer leaking water checked found drain in wall leaking from behind wall showed customer they will need a plummer
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Upon arrival I removed the front grill and back cover. I did not see anything wrong with the unit. The unit was not making any noise that were not normal. I tested the unit and at the moment the unit is working good.
REFRIGERATOR MAYTAG MRT118FFFH01 Replaced defective refrigerator door
WASHER WHIRLPOOL WETLV27FW0 Called trade care team spoke to Shirien ( please use autho WO60ZO6NL2 ) Customer complaint lid lock clicking wont start . I uninstalled unit to gain access to lid lock. found lid lock clicking wont start. After replacing lid lock i ran testing unit now passes and is working as desinged (FCC)
DISHWASHER WHIRLPOOL WDT780SAEM1 42-WO3LW00PPL1 --has faulty wash motor. installed new sump and tests good.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I dethawed the water line inside the door.
FREEZER WHIRLPOOL WRS325SDHW02 "FCC...Troubleshoot unit, found some ice along top of freezer door inside. Door has been replaced, and cabinet has been sealed. Spoke with TJ at techline, advised loosen hinge screws and adjust door so gasket seals better at top left corner. Adjusted door hinge and gasket. Found no light coming out of door when closed. Door now sealing properly. Tested all components, all working as designed. ref# 7726852649"
WASHER AMANA NTW4516FW3 "replaced parts , listed , calibrated unit tested ok"
REFRIGERATOR WHIRLPOOL ED5HHAXVQ01 "Customer said that the refrigerator was not cooling, I tested the temperature and got 8 and 52 - did check the coils and they are clean, unit has a sealed system issue."
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Inspecting unit found units FZ led is bad replaced FZ led unit test ok
DISHWASHER KITCHENAID KUDE70FVSS2 detergent staying at bottom not cleaning. found unit fills but don't wash. motor isn't running needs to be replaced is getting voltage. saved est.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 installed the freezer light tested the unit and all checks out fine