Problem solved, but sky-high labor charge
FixedMyStove - Atlanta, GA
Fixed the problem, but charged us $230 in labor (plus a $30 part) for 45 minutes of work. So prepare yourself for an eye-popping bill.
LG - Forest Park, GA
Mr. Jones was very knowledgeable and knew exactly what my issue was and how to fix it. Unfortunately the tech before did not know nor did he want to find out. Mr. Jones helped Flamingo by making up for an unpleasant experience. I’m glad they sent him. Third times the charm. I will only work with Mr. Jones!
Manny Fixed ice maker
Emilio - Davie, FL
Brandon pleasant as always
Julie - Atlanta, GA
Elizabeth - Palmetto, FL
Service was great and promptly completed
Vince - Wellington, FL
Our technician was accurate and professional
Jerry - Coconut Creek, FL
Alexis has made 5 trips to deal with a buildup of ice and rusted part of ice maker. He is the most conscientious and best service tech I have ever had. I will always ask for him if I have any future problems. I give him an A+++++
Rick - Jupiter, FL
Best service ever
Jose - Aventura, FL
Dani is very profesional
Keith - Boynton Beach, FL
Quick service no problems
Jasob D is the best!
Connie & Lloyd - Bradenton, FL
Extremely bright, courteous and very response to our needs and appliance problem. Very punctual... Highly recommended
Barbara - Monroe, GA
Anne - Venice, FL
Very excellent service
Shannon Davies - Cumming, GA
Courteous & prompt service, just unfortunately unable to fix our ice maker problem. Service attendant put in a lot of effort & tried multiple things to fix the problem, but was unsuccessful.
James - Acworth, GA
Tech came in. We explained the issue. He stated nothing he can do. We asked to call in and look at past maintenance with service center. He refused and left. We have an extended warranty. This tech had came here before. Another tech had to come back and clean up his past work. Looks like we need to place another call for service 😕
The Best Service Repair
Kathy - Bradenton, FL
Mike Thomas is a great technician and very knowledgeable. The people at Flamingo are easy to work with.
Jessica - Hollywood, FL
The rep was friendly and fixed the issue quickly!
Great Service. Punctual and fixed is issue same
Melad - Miami Springs, FL
Peter - Naples, FL
Fixed our problem quickly. Diagnosed the problem with me ahead of time over the phone so he had the right parts with him to fix it when he got here. Thank you!!
Jeff - Marietta, GA
Service Tech was great
Marianela - Pembroke Pines, FL
Doug - Venice, FL
Denise - Miami, FL
Washer machine valve replacement
Ruth - West Palm Beach, FL
Great repair fast service
Fixed it !!
Thomas - Palm Beach Gardens, FL
Highest Rating Possible
Rhummel2 - Sarasota, FL
Chris did a great job!
Larry - Punta Gorda, FL
Fantastic customer service
Clement - Sarasota, FL
Chris (from Flamingo) provided an amazing customer service, although it’s the third time he had to come to fix the same problem with our refrigerator, the problem was not with the quality of his service but the guidance he received from whirlpool. On the other hand, whirlpool customer service is awful, they refuse to acknowledge their product is defective despite hundreds of customers describing the exact same problem. Just don’t buy Kitchenaid refrigerators or convection oven microwave.
TJ - Doral, FL
I was pleased with the service and solution
Service was good
Mary - Lake Worth, FL
armymom1776 - Punta Gorda, FL
This was my second encounter. First experience was wonderful. This experience - not so much. Technician damaged the interior cabinet in the process if changing an interior led light. Since it is a brand new very expensive refrigerator, I am upset.
Susan - Tequesta, FL
We have used Flamingo Appliance three different times with Efraim. He is knowledgeable and professional. We highly recommend him.
Pedro - Lake Worth, FL
Knowledgeable and courteous.
Grace - Coral Gables, FL
Lorraine - Lehigh Acres, FL
The service man was in a hurry to get done. With that being said he did not check the water valve and when he turn the cold water back on it was leaking ( never leaked before) by the time I realized it the water had leaked into the other side of the room. We have tried to call but so far no one has answered. Will try again tomorrow.
Prompt, courteous, and professional service
David - Lauderhill, FL
Alexis was prompt, courteous, and professional in replacing our Whirlpool cooktop.
James - Marietta, GA
Andrew is awesome
Samantha - Jupiter, FL
I have had Andrew a few times now to fix my appliances. He is always extremely polite, helpful and friendly. I couldn’t recommend him enough.
Repair man did the best he could
Mary - Powder Springs, GA
Repairman can't do much with a poorly designed system. He even called technical support to see if he was missing something. Not happy with Flamingo management --asked for different repairman. If no one else was available, I should have been notified
Demetrio - Riverview, FL
Great friendly service
Craig - Marietta, GA
Jerome was on time, made the repair, and gave us some useful tips.
Charles - Englewood, FL
Carmen - Fort Myers, FL
I am very pleased with the person to check my refrigerator.Very kind and knowlegeable.Thank you a lot
Rosa - North Palm Beach, FL
Joshua was punctual, polite and professional! Thank you
Linda - Punta Gorda, FL
efficient on time and pleasant
Annie - Highland Beach, FL
Jeremy was wonderful and very knowledgeable about the appliances. I was very satisfied with the service
Clarke - Cape Coral, FL
He would have been done faster if the manufacturer had loaded the correct model troubleshooting guide on his website.
Couldn't be Better
Gary - Suwanee, GA
Could not have asked for a better rep. Very polite and knowledgeable.
'Happy with sevice
Larry - Fort Myers Beach, FL
.prompt, courteous, knowlegeable
Suanne - Alva, FL
He has done a great job explaining everything to us.
Excellent Service Tech !
Mario - Miami Beach, FL
Great job all around, all issues resolved, very happy with service visit. Anthony is a great person to have on your team, highly skilled and very customer friendly.
Great Customer Service
Omar - Miami, FL
Very professional and knowledgeable
Jennifer - Cumming, GA
Prompt, friendly, and took the extra time to show me my dishwasher filter. Great service I would highly recommend to anyone!
Sheryl - Miramar, FL
The tech was great had to wait for things but he was very professional and courteous
Michael - Oakland Park, FL
Alexis was awesome. Quick service
very pleasant person and knew what he was doing
Paul - Marco Island, FL
Jonathan - Atlanta, GA
Roger - LaBelle, FL
Rick - Sarasota, FL
The tech came to the house with no experience he read the direction on a computer and said your ice maker is broke. I stated when I called it was broke and needed to be replaced. Instead of bringing a new one he charges me 134.00 and said it would be another 169.00 plus parts to come back in 2 weeks. Absolute rip off.
Pat - Cape Coral, FL
Carlos - Miami, FL
Vincent - Davie, FL
Lina - Plantation, FL
Nora - North Miami Beach, FL
Very pleasant, wearing mask all the time and show concern for our problem. Thank you
Michael - Estero, FL
He was fine and worked expeditiously. A day later though we have problems with the same machine. He took quite a while trying to sell us on an extended warranty which suggests he gets a commission on it. Turned me off completely. By the way took about a month to get the part so not sure why I would turn to Flamingo for warranty repair
Robert - Miami, FL
Did good job
Professional and knows his stuff !
Steve - Sarasota, FL
James - Naples, FL
On time, knew the problem, addressed the problem and was professional.
Max - North Palm Beach, FL
Nicole - Boca Raton, FL
Chambers - Lake Worth, FL
Barbara - Atlanta, GA
Not workings as of today.
Virginia - Lake Worth, FL
Miguel has been here before to service my appliance. He is always professional and very personable. I hope that if I have a problem in the future, he will be my technician.
Excellent service!!!!! Andrew was 5 stars in all categories!!!
Norman - Palm Beach Gardens, FL
He was courteous, knowledgeable and helpful.
Edward - Naples, FL
Prompt & polite
Susan - Boca Raton, FL
Andrew was very respectful my place and carefully checked my refrigerator to try to find the root of the problem.
Sanford - Delray Beach, FL
Fixed problem but...
Richard - Jupiter, FL
Our repairman was on time and very courteous. He fixed the door that didn't close properly. However, there is a piece of trim missing which he didn't replace or order for replacement. However, I didn't point it out to him.
Diron - Hollywood, FL
Diron - Hollywood, FL
He was amazing! Went above and beyond what I was expecting.
Leigh - Jupiter, FL
Great service, but problem returned
Allan - Naples, FL
David was great. When he arrived, the Whirlpool refrigerator water dispenser (which had not been working) worked on the first try. So David did not have to do anything. It worked perfectly for 24 hours and then went out again. Made an appointment for a tech to come out next week. Seems to be an intermittent problem.
Great Service. Highly recommend.
Peter - Fort Lauderdale, FL
Excellent and very knowledgeable technician.
Courteous, knowledgeable and punctual
Justin - Naples, FL
Xavier knew exactly what the problem was but completed a diagnosis for verification. Made repairs with lightning speed and ensured a clean workspace and asked if I had questions or concerns. Highly recommended.
Cynthia - Sarasota, FL
Very knowledgeable, friendly
Still not working after 3 month
John - Oakland Park, FL
Lilia - Miami Beach, FL
Bianca - Boynton Beach, FL
Miguel is spectacular! Very knowledgeable and professional, he fixed the appliance in no time.
William - Venice, FL
Tony Repice is a very knowledgeable and professional service technician.
Debbie - Ellenton, FL
Very knowledgeable of my refrigerator and explained my things i was not aware of.
Judy - Fairburn, GA
You should keep this man - most repair people are not this professional and helpful. he deserves a raise.
Excellent customer service
Tyler - Dunwoody, GA
Brandon and the guys at Flamingo were extremely helpful in diagnosing my washing machine. They were quick, courteous and gave me some things to do to make sure I can keep on top of any future issues. Thanks again.
William - Jupiter, FL
Joshua provided excellent service. Knowledgeable, efficient, and very professional.
Great service and on time.
Dorie - Miami, FL
Shows up on time, fixes the appliance right the first time. Takes all safety precautions too.
Margret - Fort Myers, FL
Service personnel on time and explained the problem and explained remedies
Carolynne - Palm Beach Gardens, FL
The technician was on time, courteous and knowledgeable of the appliance and was able to replace the broken igniter. We are very pleased with his service!
Diagnosis of dryer problem
Andrew - Lakewood Ranch, FL
Mike called to say he was ahead of schedule and could come a few minutes early. He arrived masked and bootied, was courteous and professional, and quickly identified the issue as a vent blockage, explaining his rationale. On request, he provided contact information for a recommended vent cleaning service. In short, excellent!
Adriana - Fort Lauderdale, FL
Alberto - Hallandale Beach, FL
Terrific and professional
Ron - Naples, FL
Robert, as a supervisor, accompanied our technician to assist with installing a new part to repair our ice maker in our refrigerator. He was a true pro and a great rep for Flamingo. He was friendly, a good mentor, and displayed humility and people skills. Job was done quickly but not hurriedly, within the time frame promised, and the clean up impeccable. Price was fair and completed as promised. He was punctual as well. Could not have been more pleased.
Very thorough and informative.
Liz - Pinecrest, FL
Marcelo did a great job diagnosing a tricky problem. He recommended changing out the entire range and got the mfr to agree. He also heled explain some functions I had no idea how to use.
Lindsay - Boynton Beach, FL
Appointment was moved up by a few days. Service was quick and friendly!
Barbara - Atlanta, GA
Technician was on time. Friendly and respectful.
Great Customer Service
Margarita - Lakewood Ranch, FL
Very happy with the service Hector Mendez provided. Not only did he fix the microwave door, he also provided some tips on cleaning the exhaust above the stove in which we had no idea we could open it to clean it inside. Great service overall!
Shannon - Roswell, GA
Jerome was fantastic to work with and was very knowledgeable. We were very happy with the service and would highly recommend Flamingo Appliance.
David - Venice, FL
fast service with quality
Robert - Atlanta, GA
Brandon did an excellent job. Very happy with his service
John - Venice, FL
Unfortunately, it required two visits to ultimately get our refrigerator back to normal service.
Rick - Cumming, GA
The interior coating is flaking off. Anthony video conferenced Whirlpool, explained the problem. We're getting a new oven. I highly recommend Anthony.
Great Awesome Service
Wondra - Riverdale, GA
Very knowledgeable service person! We were very pleased with the service and the arrival time with the service window we were given.
Dryer issue Resolved
Katherine - Punta Gorda, FL
Easy to connect, great communications, prompt service.
Felicia - Miami, FL
The service man that came to my home was very professional and quick with fixing the handle on my refrigerator.
max - Bay Harbor Islands, FL
Jorge - Miami, FL
John - Palmetto, FL
Hector was fantastic, he went above and beyond with his service call. Great job!!
Joe - Naples, FL
I paid no cost for the service because despite being beyond the warranty period the Flamingo service representative encouraged me to contact the manufacturer who agreed the service should be covered.
Ania - Key Largo, FL
Excellent service without any delays.
Catherine - Venice, FL
Very professional and helpful. Showed me how to change water filter in refrigerator which was not the reason for the service call.
Very good service
Sylvia - Wellington, FL
Joel - Bradenton, FL
Now that Compressor and Evaporator have been replaced the Refrigerator and Freezer actually work better than when I first bought it seven years ago. The refrigerator was so noisy throughout its life and now it's so unbelievably quiet. Thanks Mike Thomas for fixing it!!
Very professional service
Stephen - Lake Worth, FL
Excellent service and most knowledgeable
Great repair service
Jim - Marietta, GA
The technician did a terrific job. He even gave us a tip about how to lengthen the life of the motherboard. Basically, it sounds like this appliance is a real lemon! The next time (about a year from now) it needs work, I’m yanking it out and replacing it so I don’t have to pay a $300 service fee. I’m glad this service was on the manufacturer! Is it so difficult to build something that will last? This is the first and last Whirlpool appliance I own in any of my houses!
Lee - Bradenton, FL
Michael did a great job in fixing our washer and he is a great guy!
Would not recommend this company
Vanessa - Miami, FL
I was told there would be a $135 fee for the visit, no matter the results. I was asked for all of my dryer’s information (serial #, etc when I booked the appointment). My repairman said I needed a new part... but “unfortunately they are no longer making parts for your 10year old dryer”. Then why did the company waste my time and money coming out to fix an appliance that couldn’t be repaired???? AND by the way, there are alot of other companies selling the part I needed. I feel like I was scammed, and should have read all the negative reviews about the company that i found afterwards
Ann - Venice, FL
Excellent service. Technician went out of his way to explain the codes and issues with my ice maker
Peter - Palm City, FL
Joshua was polite and gave a detail report on actions he was taking to resolve my ice maker issue. I was totally impressed when he had the part on his truck to replace the motor. Responded to my follow up call on questions about the machine making ice.
Super Tech yielded awesome service
Ron - Naples, FL
Liandy S., our service rep made two visits. The 1st, to identify the reason our ice maker was not functioning. After correctly and quickly assessing our problem, he patiently explained our options and suggested the best and most cost efficient options. After selecting a plan of action, the part was ordered and a return date scheduled. On the 2nd visit with the new part, Liandy arrived on time, smile on his face and new part in hand. He quickly replaced the part, explained and showed us what he did & how it was done. His demeanor was pleasant, his expertise and skill, spot on. Within minutes, our initial impression was validated - expert technician, well spoken and succinct in his explanation, caring and pleasant in dealing with customers. We could not have been more pleased with Flamingo or Liandy.
Great service and communication from Rafael
Daisy - Cape Coral, FL
Very friendly, helpful, knowledgeable and respectful of my home
Needless service call
James - Port Charlotte, FL
The problem I reported on microwave did not require a $135 15-minute visit to tell me that the problem I had could not be fixed for less than a new one would cost. Could have been handled over the phone. Rip off, at least for that charge.
Everton - McDonough, GA
Excellent Customer Service provided
Latoya - Mableton, GA
Patrick & his team member was punctual & professional. He was very thorough in his inspection of my refrigerator which led him to find additional issues other than what i called for. He was able to fix everything within a timely manner & now my frig is good as new.
Ron - Apollo Beach, FL
Beth - Stuart, FL
Great service! Technician was very professional and knowledgeable.
Susan - Boca Raton, FL
our service person Andrew was great..very polite, considerate with covering his shoes and mask and explained problem and took his time...would always request him
Service call repaired ,thank you!
Joel - Lakewood Ranch, FL
Gave a great explanation of the "sensi-fill feature on my Maytag washer.
Emmit - Fort Myers, FL
Juan was very thorough to check out my machine to make sure there were no error codes. He then had me load my washer with a heavy load of sheets to help me understand the "sensi-fill" feature on my Maytag. Very patient and answered all my questions after I shared all my concerns. Would definitely REQUEST Flamingo again if we have to go through Lowe's again. Thanks Juan and Flamingo!
Cheryl - Atlanta, GA
Capable, courteous technician. Warranty work. Too long a wait for service appointment.
Rosy - Miami, FL
Mike was exceptional not afraid to go the extra mile
Davida - Sarasota, FL
Great service, worth the price.
Lieber - Jupiter, FL
It is so satisfying to have a connection with a great service company and an excellent technician.
Eduardo(wolf) - Miami, FL
Washing machine repair
Peter - Venice, FL
Great and friendly service
Susy - Alpharetta, GA
Great communication and service from Tyler!
The service was great
Brian - Jonesboro, GA
The service person can in was well prepared and was able to fix the problem quickly
Joseph - Sarasota, FL
Tech was good. Flamingo has multiple unnecessary contacts,e.g. notified of aapontment window and yet get a duplicate call. Don’t need duplication.
Bobbie - Snellville, GA
Very courteous and prompt
Edward - Naples, FL
Janie - Apollo Beach, FL
Hector knew by phone, problem from prior visit and saved we a day’s wait. He ordered part and scheduled for when it came in. He remembers his clients, polite, personable and knows his skills.
Joyce - Bokeelia, FL
It was good
Great, friendly service
Claire M. - Atlanta, GA
Highly recommend Flamingo techs, Clinton and Matt. They are courteous, professional and knowledgeable. Thank you both!
Nice service and honest
Robert - Bal Harbour, FL
Excellent Anthony was very knowledgeable and most importantly honest
Liana - Sandy Springs, GA
Brandon was timely, answered all of my questions, and did an amazing job repairing 3 of my appliances. He is professional, made sure to communicate with me when he had to come back because he had to wait for a part, and was extremely courteous.
not customer friendly
Frank - Estero, FL
After four visit to my home and refrigerator still not working I chose to purchase a new one. No one at Flamingo would do one thing to help to get this refrigerator fixed. I had to call the manufacture to overnight the parts and still wait for an appointment for service. Thanks for nothing
Alesia - Jonesboro, GA
Great service tech
Jeri - Cape Coral, FL
TECH REALLY CARED WASHER SO NEW HE DID NOT GET ALL THE TRAINING HE NEEDED HE WAS ON HOLD WITH WHIRPOOL THEN GOT DISCONNECTED IT ALSO TOOK ME FOREVER TO GET THOUGH TO WHIRLPOOL
Gloria - Temple Terrace, FL
Awesome personality Great service
Geoffrey - Atlanta, GA
Daniel - Lehigh Acres, FL
Great job. Thanks
Larry - Sarasota, FL
First Class Service
Monika - Lakewood Ranch, FL
„reliable, fast, competent, friendly“ - that is how I would describe my experience
fast service & reasonable price
Jennie - North Lauderdale, FL
the technician worked amazingly fast. replaced the faulty part, checked for other issues and had my fridge back together wihin the hour.
Ron - Sarasota, FL
He knew exactly what the problem was and fixed it right away.
Raymond - Fairburn, GA
Carol - Cape Coral, FL
Carolina - Homestead, FL
Good service very professional
Great service, excellent knowledge.
Nina - Boynton Beach, FL
Sue - Jupiter, FL
Evaandanthony - McDonough, GA
great service and prompt
John - Naples, FL
Santiago Alvarez is an asset for Flamingo Appliance Service.
Excellent delivery service; very polite delivery person.
William - Lithia, FL
Pat - Palmetto Bay, FL
Jordan was great, on time ,friendly , got the job done and gave us helpful maintenance info
Steven - Venice, FL
He was great. On time,thorough in both his repair and explanation. He even helped take care of a second problem acutely that day totally unplanned.
Maria - Pembroke Pines, FL
Georgette - Boynton Beach, FL
Tom - Clermont, GA
Very Professional and On Time
Patty - Port St. Lucie, FL
Andrew D. Was outstanding he was knowledgeable, respectful, cordial, friendly, he was very concerned and he made sure that my needs were met.
Sharon - Boca Raton, FL
Alexis was on time and seemed very knowledgeable and got the work done promptly and clean up was a Ten
Lemor - Aventura, FL
Robertterry - Douglasville, GA
The technician was very helpful he was knowledgeable and took the time to explain what I needed to do To make the best out of my appliance
Alyson - Jupiter, FL
Andrew is GREAT!!!! Best customer service !!!
Kenneth - Sun City Center, FL
Asef - Boca Raton, FL
Vickie - Boca Raton, FL
Jeremy is always professional and always lets me know when he is arriving
Raquel - Miami, FL
The attention was very professional. I am happy Whit the service .
Dee - Palm Beach Gardens, FL
Quick, efficient service!
Excellent service! Very helpful and knowledgeable. Polite,on time.
Mary - Sarasota, FL
I could not ask for a more courteous and professional technician. Your company is fortunate to have him.
David - Gainesville, GA
Jesus - Coral Gables, FL
He was patient and very knowledgeable Thank you so much. Great experience I’d give him a 10 out of 10
Lisa - Bradenton, FL
Great efficient service
Petenapoli15@gmail.com - North Port, FL
Karen - Highland Beach, FL
Ashley - Atlanta, GA
Louie - Cape Coral, FL
Flamingo dishwasher rwpair
Lawrence - Delray Beach, FL
Got the work done professionally and in a timely manner
Meta - Atlanta, GA
Great service, excellent tech
John - Miami, FL
Dr Wahl - West Palm Beach, FL
Quick, efficient and issues resolved
Miguel most competent , courteous , and effective.
William - Boynton Beach, FL
Richard - Snellville, GA
Steven - Palm Beach Gardens, FL
Professional, polite, experienced. Pleasure to have service from.
N/A N/A WFW9150WW01 Replaced below. Tested and unit is leaking from drain hose. Put clamp on hose and still leaking. New drain hose needed. Q1 no Q2 no customer did not sign due to Covid 19 protocol they ; ordrng 1 WP356138 (CLAMP) and 1 WP8181737 (HOSE)
N/A N/A MSD2655HES "No to 1q1 q2 check one refrigerator water running from the dispenser,founde faulty control ordering the dispenser control.did not sign due to covid-19.; ordrng 1 WP67003817 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 customer answered no to Q1 & Q2no signature due to covid customer complaint:ice maker stopped making icetech need to replace faulty ice maker.; ordrng 1 WPW10300024 (icemaker) and 1 W11043013 (inlet vale fridge.tech need to)
DISHWASHER WHIRLPOOL WDT730PAHZ0 "found the leak coming from the hose ,pls send the hose to builder for replacement DS; ordrng 1 WPW10545278 (hose DS) and 1 W10878507 (hoise DS) and 1 WP285655 (clamp hose DS)"
RANGE JENN-AIR JGRP436HL00 Tech was assigned as a helper;
OVEN JENN-AIR JDRP548HL00 Customer states that the jenn-air oven will not will pre-heat and temps will keep climbing. Tested oven at 350 degrees and Seen that the keft side cooling fan has a slow speed error. ALso the left temp sensor is open or shorted. Will order new sensor and cooling fan.; ordrng 1 W11248652 (blower) and 2 W10859573 (probe)s and 1 2men (2men)
RANGE WHIRLPOOL WFE550S0HZ1 q1q2no. f6e1. over temp in oven. checked oven senser reading 1.1 k ohms. is within range of 1k-2k at room temp. tech line 'JK'. file#7729346057 possible sticking relay on control. customer is not happy with unit and want's a new range. will order control board.; ordrng 1 W11184720 (control)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 cust complaint leraking--found the daul valve no good--order valve q1 no q2 no; ordrng 1 WPW10341320 (valve)
N/A N/A LA8800XTN0 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt spinning the customer needs new motor and belt.; ordrng 1 285753A (COUPLING) and 1 WP3352287 (MOTOR-DRVE)
DISHWASHER WHIRLPOOL WDF330PAHW2 QQ1 NO Q2 NO//FILLS NO WASH ACTIOON NEEDDS PUMP AND SUMP ASSEMBBLY//PARTSS OUT OF STOCK DOO NOT DROP
DRYER AMANA NED5800HW0 "Q1 no q2 no no sig due to covid 19 Inspecting unit found units UI and main control not coming on , communications error ; ordrng 1 W11388023 (Control) and 1 W11378950 (Comtrol)"
REFRIGERATOR WHIRLPOOL WRS315SDHM05 Q1 NO Q2 NO//DRAWERS BIND UP CAN'T PULL OUT //NEEDS FRAMES ANND DRAWERS//NO SIIGNATUURE DUE TO COVID 19//PAARTS OUT OF STOCK; ordrng 1 W11162443 (COVER) and 1 W11162446 (PAAN) and 2 W11368751 (HOLDER)s
REFRIGERATOR WHIRLPOOL WRF993FIFM00 q1 no q2 no Cristy SR#: WTJRDTJFPL1 Customer has a control board here for this unit left from a different serivce company. spoke to trade-care. upper manager at TC proviided autho and authorized me to install this part. found unit with shorted lower icemakr causing unit to drop power to machine. ordering.; ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker)
WASHER MAYTAG MHW8200FW0 "no to q1 and q2 ,several errors, cleared it ran diagnostic found faulty darin pump.; ordrng 1 WPW10605427 (drain pump)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "not sign due to COVID-19 protocol. Q1: No, Q2Customer reported unit noise. Customer informed me unit was turned off due to frost build up on freezer back wall. Unit has made ice and stopped once frost build up began. Advised temperature logs be placed in unit. Customer does not want to wait, and agreed to purchasing control. Will return with part for repair. Found unit producing frost pattern in test 3.; ordrng 1 WPW10675033 (control)"
WASHER MAYTAG MVWB766FW1 Customer states that the washer will not power on. CHecked washer and seen that the washer control and console are shorted. Will need to be replaced q1no q2no no sign due to covid-19; ordrng 1 W11135391 (console) and 1 W11135392 (control)
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Q1NQ2NQ3N NO SIGNATURE DUE TO COVID 19Customer compliant is that the unit is frosting. i found that the left side of the unit is not sealing. the bracket was defective ; ordrng 1 W10625067 (BRACKET 1) and 1 W10625068 (BRACKET) and 1 W10837274 (PLATE)
WASHER WHIRLPOOL WTW4816FW2 cust complaint no power-try to get to diagnostic no good power to unit ok outlet ok order control elect q1 no q2 no; ordrng 1 W11170319 (control elect)
RANGE WHIRLPOOL WFE525S0JZ0 Customer complaint the unit have 3 element not work need those parts; ordrng 1 W11171119 (element rear)
WASHER MAYTAG MVWB765FW3 q1nq2nq3n no signature due to covid 19 customer complaint is that the is not starting. i found that the console is shorted. in diagnostic oi was able to get the unit to run; ordrng 1 W11135391 (console) and 1 W10919352 (drawer) and 1 W10810403 (lid lock)
REFRIGERATOR WHIRLPOOL WRFF757SDHZ02 q1nq2n Inspected unit instruct to the customer very imporat to use ice or clean the ice bucket very often because the ice maker container is the door and the ice can melted easy if the ice is not use. Also aadjusted in both side correct temperature customer unable to sing due to the covic19 protocol
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "customer ans to q1,q2;no checked one french door revfrigerator and founffreezer evap stop running frezer with ice and evap frozer over remove evap cover adn defrost coil and replace one thermistor did not sign due to covid 19 protocol; used 1 WPW10384183 (THERMISTOR) from stock"
REFRIGERATOR AMANA ART308FFDB07 Customer complaint the unit not work check and found the control it bad but the comprrssor not star; ordrng 1 lockring (lock ring) and 1 W11407409 (evaprator) and 1 W11209866 (compressor) and 1 4cc (4cc)
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Customer states that unit was not making ice at all and about a week ago it started making ice again it was half-full when I arrived I ran diagnostic found no codes that had to do with the ice maker ice maker fan seem to not be ramping up I unplug unit and plug back in fan is now ramping up instructed customer unit should fill up in 2 to 3 days customer answered no to question 1 and question 2 they did not sign due to covid-19 protocol
REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Q1 NO Q2 NO//DROPPED CEILING DOWN THE WATER GOING TO THE WATER DISPENSOR IS SPLIT/LEAKING ALL THE TIME//WILL BRING BACK VALVE,AND RESORVOUIR//CYCLED I/M CHECKED OK NO WATER AT TEST 45//RESVOUIR WILL PROBALLY BE FROZEN ON RETURN//NO SIGNATURE DUE TO COVID 19; schdld next appmnt for 12/3 THU !"
WASHER MAYTAG MVWC465HW2 "Q1 NO Q2 NO found that unit has a defective inlet water valve , orderng a new valve and returning for repair, customer did not sign due to covid-19 protocall.; ordrng 1 W11210459 (VALVE)"
WASHER WHIRLPOOL WTW8500DC1 Customer complaint the unit have erro code f5/e2 lids lock issue or maybe the control but customer want to try firts the lids lock pls customer want in the morning Q12;NO Q2;NO NOT SIGN BY COVID-19; ordrng 1 W10861642 (latch)
DRYER WHIRLPOOL WED75HEFW0 Installed new main control in unit as well as sensor harness we checked unit all OK** customer did not sign due to COVID-19 protocol Q1 N Q2 N**
WASHER-TOP LOAD WHIRLPOOL WTW7300DW1 "It was verified and it was found that everything is working normal, it was tested in a normal cycle in the rinse and in the spin cycle and no water leaking was seen, the water inlet hoses and drain hoses were verified, all working okCOVID-19 protocol. Q1: No, Q2: No"
COOKTOP JENN-AIR JGRP436WP02 "2 year warranty jenn-air, Tested cooktop due to burner not working. All tested ok. q1no q2no no sign due to covid-19"
DRYER WHIRLPOOL WGD5000DW3 cust complaint leaking smell gas---the yellow gas line has a leak cant order hose not in parts desciption list q1 no q2 no
WASHER MAYTAG MVW6230HW Customer states that the drum is damaged found no problems unit is to manufacture specs unit is ready for resale job complete
REFRIGERATOR JENN-AIR JFC2290REM02 "Q1Q2Q3 No. No signature due to C19 protocol. installed parts, test and check okay. ; ordrng 1 DSW10144706 (Lower bin)"
REFRIGERATOR KITCHENAID KRFF707ESS01 replace bad plate and wire and test unit ok q1nq2n 'No Customer signature due to COVID-19 protocol.
DISHWASHER WHIRLPOOL KUDE20FBSS0 "FCC*** Door panel standoff on panel were loose. Retighten and added loctite so standoff will not back up and come off. all checked ok. Q1:N, Q2:N' No Customer signature due to COVID-19 protocol."
WASHER WHIRLPOOL WFW7590FW0 "Checked and found cracked bellow, i repalced bellow for leaking and ran testing unit now passes and is working as desinged (FCC)not signed to do covid protocal Q 1,2 NO"
REFRIGERATOR KITCHENAID KRSC503ESS01 Customer complaint the unit have rusty in both door check and the tempo- in the house it 75 and i call parner team and provide policy for the parts only AUTH=KTK7M008P1 REF-7729292786 Q1;NO Q2;NO NOT SIGN BY COVID-19; ordrng 1 LW10771436 (DOOR -STAINLESS) and 1 LW10728959 (DOOR-STAINLESS)
ICE MAKER KITCHENAID KUIX535HPA00 q1-no q2-noreplaced faulty external drain pump to allow the dcontrol panel to stay litno signature due to cocid protocol
WASHER-TOP LOAD WHIRLPOOL WTW4855HW1 "Customer complaint: washer leaking. Found hole in tub hose. Replaced & tested okay. No leaks. Repair complete. Q1: No, Q2: No. No signature obtained due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL KBBL306ESS00 "q1-no q2-noreinstalled the bnail arm extender to address the over production of ice, unit checked okno signature due to covid protocol"
WASHER WHIRLPOOL WFW8620HW3 found today washer no end cycle need order this two parts to repairs . sa Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W11465532 (dispenser) and 1 W11322880 (control)
DISHWASHER KITCHENAID KDTM354DSS4 found today missing part and control no working well . need this parts to repair .saQ;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W10803367 (control cover warranty) and 1 W10854216 (control cover warranty) and 1 WPW10448645 (arm missing 31.18)
REFRIGERATOR FD KITCHENAID KFIS29BBMS03 7729358691file# check temp fr 1 ref temp 34 at vent tech loine said change ice cnrtl; ordrng 1 W10646867 (vent) and 1 W10898445 (cnrtl) and 1 W10870822 (cnrtl)
REFRIGERATOR AMANA ART308FFDM06 q1q2no. new cunstruction. unit never got cold. found compressor running and both fans running. will need to replace drier and evap with compressor. also order fittings. lockring system MT danny to return with tech to do repair.; ordrng 1 W11407409 (evaporator) and 1 W11209866 (compressor) and 1 WPW10143759 (drier) and 1 mastertech and 1 lockringtool and 1 w10895723 (fitting) and 1 w11401413 (fitting) and 1 w10896678 (fitting) and 1 w10896677 (fitting)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint the unit work some time check and not found any issue but customer said she have to thrut way food becasue it going bad we leave the tem-logtag for check how the unit work i call techline and spoke with christ and tell me to check air flow and it ok check evap patter and it fine just tell me to customer call me the day she have warn issue to check 201112-00633 ref-7729364284
REFRIGERATOR WHIRLPOOL WRB543CMJZ00 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the gasket isn't sealing used heat gun on gasket. Tested unit its working properly
WASHER WHIRLPOOL WTW7500GC2 Installed new UIB on unit rechecked unit all OK** customer did not sign due to COVID-19 protocol Q1 N Q2 N**
MICROWAVE JENN-AIR JMW2430IL03 "****auth # JTK6S00AL2 ***** replaced hinges to correct problem.checked unit working okay.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No"
WASHER WHIRLPOOL WFW5620HW0 cust complaint leaks--found the bellow torn--order bellow q1 no q2 no; ordrng 1 W11314648 (bellow)
WASHER MAYTAG MVWX655DW1 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt working installed latch unit is working properly.
REFRIGERATOR AMANA ASI2175GRS01 problem door ord part; ordrng 1 LW11156544 (dor-fip) and 1 LW11025544 (dor-fip)
WASHER WHIRLPOOL WTW8500DR0 "Installed new control and UIB recalibrated unit, rechecked unit all ok** Customer did not sign due to COVID-19 protocol Q1 N Q2 N**"
RANGE JENN-AIR JGC2536EB00 "Q 1-2 NO. No signature due to COVID, Auth#JTKQCTKNL2. SR#7729364392. I spoke with Barbie. I replaced one faulty moduel and the faulty ignt. I tested the unit and it is working good now."
DRYER WHIRLPOOL WET4027HW1 "found unit makign a loud rattling noise when in use,i found that blower wheel was hitting housing,i removed housing and adjusted wheel plus cover,then remounted everything and tested unit,unti is now working as designed..no signature due to COVID19Q1-NO,Q2-NO"
WASHER WHIRLPOOL WET4024HW0 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt draining. I reset control and manually drained. Unit is working properly.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced icemaker and water valve unit cycled and filled with water. Customer did not sign due to COVID-19 protocol Q1-no Q2-no
DRYER WHIRLPOOL WETLV27HW1 Installed new switch start. Unit tested ok . Q1n Q2n. No signature due to COVID 19.
REFRIGERATOR WHIRLPOOL WRS315SDHB02 cust complaint dripping from dispenser---order fitting q1 no q2 no; ordrng 2 8201815 (fitting)s
REFRIGERATOR FD KITCHENAID KRFF507ESS01 customer will replace unit didi not need seal sysyterm done 32 in ref section and 2 in freezer section unit need door replace customer will have unit replace
RANGE WHIRLPOOL WFE505W0JS0 Replaced control and terminal block unit now ready for use. Q1-no Q2- no customer did not sign due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Inspected unit found bad air diffuser. Also evap cover has frost on it which could be due to the diffuser failure or defrost issue. Q1n Q2n.; ordrng 1 W11317276 (diffuser) and 1 W11405276 (HARNESS ) and 1 WP2315549 (evap fan motor) and 1 WPW10384183 (thermistor)
WASHER WHIRLPOOL WTW7500GC2 "Inspected unit and customers complain of squeaking during spin cycle ran test mode unit completed cycle no issues, Had off balance load fault, cleared fault unit checks all OK** customer did not sign due to COVID-19 protocol Q1 N Q2 N**"
WASHER MAYTAG MHW5630HW0 Complaint of not spinning. F0e2 and f8e1 error cleared. Diagnostics passed. Advised customer to use less soap. Customer did not sign due to COVID-19 protocol.Q1 no Q2 no
REFRIGERATOR KITCHENAID KRFC300ESS03 the icemaker will cycle when jumped but doesnt call for water. will need a new icemaker.; ordrng 1 W10884390 (icemaker)
WASHER MAYTAG MVWC565FW2 Tested unit throughout and found no issues unit is operating as designed customer did not sign due to covid19 q1n q2n
REFRIGERATOR KITCHENAID KSSS48QDX04 "FOUND BAD ICE MAKER ,WE TRIED TO MOVE UNIT,NO COMING OUT ,REPLACED ICE MAKER ,CHECKED OK,NO LEAKING WATER.; used 1 4317943 (ICEMAKER ASSY) from stock"
N/A N/A MEDB850WB0 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt heating. Installed heating element. Unit is working properly.
REFRIGERATOR WHIRLPOOL WRB543CMJZ00 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the gasket isn't sealing used heat gun on gasket. Tested unit its working properly
REFRIGERATOR WHIRLPOOL WRS315SDHM Q1 Q2 NO CUSTOMER DID NOT SIGN DUE TO COVID PROTOCOL CC UNIT NOT COOLING TC UNIT WILL REQUIRE NEW START DEVICE. ; ordrng 1 Wpw10197428 (Start device)
WASHER MAYTAG MVWB765FW4 "Q1 NO Q2 NO replaced units main control board , then i ran in dfiagnostic cycle step 51 and all checked nout okay customer did not sign due to covid-19 protocall."
RANGE JENN-AIR JES1750FS1 unit needs lower panel as well; ordrng 1 W10602484 (panel-drwr)
DRYER AMANA NED4655EW1 "found unit not heating,i pulled bacck cover off and found that thermal cut off was opened,i replaced fuse,then tested unit,unit is now working as designed..no signature due to COVID19Q1-NO,Q2NO; used 1 279816 (CUTOFF, THERMAL) from stock"
FREEZER WHIRLPOOL WRS321SDHZ01 "FCC*** Drain plug on unit was never opened from factory. Cleared and made hole on rubber drain. Ran water thru all checked ok. Q1:N, Q2:N' No Customer signature due to COVID-19 protocol."
MICROWAVE OTR WHIRLPOOL WMH31017AS1 "Authorization Number:WTHQYTHWL1 : Diagnosed unit found that microwave was arcing from the upper turn table area due to the bottom m/w paint was peeling. the bottom inner frame its burnt and will need to do major touch up paint repair at the bottom inner cavity, also unit has excessive grease in the bottom of unit. cust decide not to repair unit. 1 q no 2 q no cust did not sign due to covid 19 David Ref# 7729325218"
RANGE WHIRLPOOL WEE510S0FS2 "shorted control.customer not signing ticket due to COVID-19 protocol.Q1: No, Q2 No; ordrng 1 W10894098 (cntrl-elec)"
WASHER MAYTAG MVWC565FW2 `NO. NO. Customer did not sign invoice due to COVID-19.Washer stuck in drain cycle. Washer needs water going to both hot and cold water valves or washer will go into long fill and stay stuck on drain cycle. Cleared CTRL. Recalibrate CTRL. Washer is working as designed.
RANGE - ELEC WHIRLPOOL WFE505W0JS0 checked and confirm the wire is burnt behind the stove that is why it stop heating reinstalled wire and unit working okay tested and passed Q1n Q2n couldnt sign due to covid 19
RANGE WHIRLPOOL WFE550S0HZ1 "TODAY AJUSTED DOOR AND TESTED WORKING WELL , SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
DISHWASHER WHIRLPOOL KDTE204EPA4 cust complaint shelf uneven top draw cant close--adjusted top rack tezst ok
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Q1 & Q2 - No. Costumer didn`t sign due the COVID-19 protocol. Installed the new cntrl elctr & holder, showed costumer now unit is performing as design."
RANGE MAYTAG MER6600FZ2 "glass scraped due to improper use of cleaning, it was explained to the client that for that reason it has no guarantee, tech line reference # 7729354460 STALEN reported to parner ten reference 7729212344 COVID-19 protocol. Q1: No, Q2: No"
RANGE JENN-AIR JGRP436HL00 "Q1 NO Q2 NO replaced units manifold then after i tested operations and all checked out okay ,. customer did not sign due to covbid-19 protocall."
WASHER MAYTAG MVWC565FW1 Suspension was bad. Installed new suspension. Re-calibrate a unit. Tested OK. Q1n Q2n. No signature due to COVID 19.
DRYER WHIRLPOOL WED4850HW0 "Q 1-2 NO. No signature due to COVID. The motor was broken and the belt was also broken. I replaced both parts and tested the unit. Unit is working good now.; pckd up 1 279827 (motor!dryer) and 1 341241 (belt,drive)"
REFRIGERATOR JENN-AIR JFFCC72EFS02 Q1 no q2 no no sig due to covid 19 Installed new ice maker unit cycled unit test ok
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not sign due to COVID-19 protocol. Q1: No, Q2: No. CUSTOMER COMPLAINT THE REFRIGERATOR NOT COOLING.. CHECKED UNIT AND NEEDS COMPRESSOR; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Installed new shim due to fridge not leveled and also readjusted frame due to compressor making loud noise and all tested ok. q1no q2no no sign due t0 covid-19
REFRIGERATOR KITCHENAID KSSS48QDX04 helped tech 45 with repair.
DRYER AMANA NED4655EW1 Installed all parts on the unit and tested after unit is now working fine
RANGE WHIRLPOOL WFE320M0EW1 q1nq2n Inspected unit rechecked unit and everithing is working fine ready to resell customer unable to sing due to the covci19 protocol
REFRIGERATOR KITCHENAID KRMF706ESS00 "Complaint of water coming from back right side of icemaker compartment, making a noise and freezer not cold as it should be. Heard video of sound and it appears to be evaporator fan hitting ice. Found water valve leaking. Turned off water at wall. FC fan motor and dual water valve needed.; ordrng 1 W11109595 (motor-evap) and 1 WPW10341329 (water valve assy)"
WASHER MAYTAG MHW5630HC1 q1nq2n Inspected unit found drain pump hose out from the cabinet repaired and readjusted all unit tested ok customer unale to sing due to the covci19 protocol
REFRIGERATOR WHIRLPOOL GSS26C4XXW03 Q1 Q2 NO CUSTOMER DID NOT SIGN DUE TO COVID PROTOCOL CC UNIT ICE MAKER NOT OPERATING TC FOUND DOOR HARNESS WILL REQUIRE NEW FRZDOOR ASSEMBLY. DOOR IS DISCONTINUED. JOB COMPLETED
REFRIGERATOR KITCHENAID KRFC704FPS04 today installled new parts and tested working well . sa Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
DRYER WHIRLPOOL WED4815EW1 customer answered no to Q1 & Q2no signature due to covid customer complaint:unit stopped heating.tech need to replace fauty cuttoff therm.; ordrng 1 W10900067 (cutoff-tml)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Q1 n Q2 n. No signature due to covid 19 protocol. arrival at customer house customer said unit coolong off and on . checked the unit and find the control board is bad. replace order forn the part.; ordrng 1 WPW10366605 (ctrl board)
REFRIGERATOR KITCHENAID MSD2651KES customer cancelled
WASHER/DRYER-ELE WHIRLPOOL WET4124HW0 Replaced dryer motor and unit is still acting the same upon further inspection of unit I did observe I very odd design of wiring for the power connection I advised that the customer needs to have an electrician install a proper 120v plug for this machine ; ordrng 1 DsW11102173 (Ds cord)
REFRIGERATOR WHIRLPOOL KSSC36QMS02 Q1 Q2 NO CUSTOMER DID NOT SIGN DUE TO COVID PROTOCOL CC UNIT NOT COOKI G TX UNIT WIKL REQUIRE NEW SS ; ordrng 1 W10841139 (Compressor) and 1 Wp2306092 (Evaporator) and 1 Wp2316878 (Heater) and 1 W10508992 (Exchanger)
REFRIGERATOR WHIRLPOOL WRS973CIHZ00 cust complainrt doors uneven doors not flush adjusted seal on right door test ok q1 no q2 no no signature due to virus
DISHWASHER KITCHENAID KDPM704KPS0 Customer states that the dishwasher will not start. Checked dishwasher and seen that the control was locked. Unlock control and all tested ok. q1no q2no no sign due to covid-19
RANGE WHIRLPOOL WFC310S0EB3 "Complaint: burners not working. Customer unavailable for more detail. All burners getting voltage. Burners working normally. Per SP W11354284B, by UL standards burners are designed to limit heat on outer coils. No other issues found. Repair complete. Q1: No, Q2: No. No signature obtained due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "not sign due to COVID-19 protocol. Q1: No, Q2fcccustomer reported noise. Adjusted compressor tubing causing vibration. instructed customer on typical compressor noise. Instructed on diffuser area in fridge, and water filter replacement. Unit is now working correctly."
FREEZER WHIRLPOOL WRT318FMDM05 "Q1 NO Q2 NO found that unit has a defrost issue , ordeing parts and returning for repair, customer did not sign due to covid-19 protocall.; ordrng 1 WPW10384183 (THERMISOTR) and 1 WPW10316428 (HEATER) and 1 W11353813 (CONTROL-BOX)"
REFRIGERATOR MAYTAG MFW2055FRZ00 "Inspected unit and customer complaint of unit not cooling properly found unit to have inefficient compressor, unit will need compressor and dye dryer please order and reschedule for 12/07 4 ccMTFMBTFAPL1**. Customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 1 WPW10507886 (compressor)"
RANGE JENN-AIR JMW2430IL02 Customer states that the oven will not reach temp and will under cook. Checked oven and seen that the temp at 350 was only getting up to 330 degrees. Recalibrated oven and tested temp and all tested ok.
WASHER WHIRLPOOL WETLV27HW1 PULLED COMBO WASHER DRYER OUT TILTED BACK GOOT UNDERNEATH OIL DRIPPING EVERYYWHERE/NEEDS GEAR CAASE GAVE EST TO MAINT SUPR DECLINED AT THIS TIME// WILLL CALL AFTER TALKING TO THE BOSS/// SEE WRITTEN EST IN GREEN BAG
DRYER MAYTAG MED3500FW1 cadll was preid'ed
REFRIGERATOR MAYTAG MSC21C6MFZ00 q1nq2n Inspected unit repaired ice maker hose and all unit tested ok customer unale to sing due to the covic19 protocol
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Installed all parts and tested after unit is now working fine.
REFRIGERATOR WHIRLPOOL ART318FFFDW06 "Q1 no, Q2 no, No signature due to COVID-19 protocol. Found unit out of freon. UV dye present at cap tube side of filter dryer at Lokring. Cut out defective Lokring and replaced with new. Leak checked unit and recharged. Job complete."
MICROWAVE WHIRLPOOL WHM325619HZ5 q1-2..no...replaced defective display assembly due to no screen. check operations and unit test ok... no signature due to covid 19 protocall....
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Unit also need fan motor. Q1n Q2n.; ordrng 1 WPW10128551 (evaporator fan motor)
OVEN WHIRLPOOL WFE515S0EW0 Q1NQ2N Inspected unit instruct to the customer the different betwewen lef hinge and right hinge also removed some stain in the glass door all unit tested and working fine.. Customer unale to sing due to the covic19 protocol
MICROWAVE KITCHENAID KOCE500ESS09 Q1NQ2NQ3N NO SIGNATURE DUE TO COVID 19INSTALLED THE SWITCHS AND THE LAMP AND ALL CHECKS OUT FINE
WASHER MAYTAG MHW8630HW "Q1 no, Q2 no, Nosignature due to COVID-19 protocol. Installed new pump and door latch. Tested unit after reassembling. Cleared old error code off board. Job complete."
REFRIGERATOR KITCHENAID KRFC302ESS00 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The mullion on the door is cracking and will need to be replaced to allow the door to open and close properly. Autho# ktjurtjap1-- Ordering rhe mullion part# W11177238 -- The parts is covered by Whirlpool.; ordrng 1 W11177238 (rail-mulln)
DRYER MAYTAG MEDB765FW0 Unit has stripped blower wheel unit will need new motor blower wheel it also has a problem where it is not making any sound will need new console customer does not want to fix right now he's a going to call and speak with Maytag Customer answer no to question one in question 2 they did not sign due to covid-19 protocol
FREEZER WHIRLPOOL WZF34X20DW01 "Upon arrival found leak coming from drier. Repaired leak pull vacuum, unit held vacuum. REcharged unit, tested unit and it is working properly."
WASHER MAYTAG MVWX655DW1 Upon arrival checked unit suspensions and found that it is good. Checked for error codes found F0E2 which indicates oversuds. Advise Cx of proper detergent use and loading. Tested unit and it is working properly. FCCAUTHO# MTJT900EPL1
RANGE WHIRLPOOL WFE550S0HW Q1NQ2NQ3N NO SIGNATURE DUE TO COVID19Customer complaint is that the unit is not getting hot enough i took 3 temp reading and the avaerage was 356. i did recalibrated the unti up 10 degrees because the customer wanted the unit as little hotter
DRYER WHIRLPOOL WED5000DW2 Customer states that the dryer will not start. Checked dryer and seen that the motor is humming and will not run. Will need new motor. q1no q2no no sign due to covid-19; ordrng 1 279827 (motor)
REFRIGERATOR KITCHENAID KRFC704FPS04 Water overflowing from defrost pan in fresh food section and ice door making a noise ordered parts; ordrng 1 W11395558 (Evap fan asbl) and 1 W11189145 (Ice door moter) and 1 Steamer (Steamer)
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 upon arrival found that the FF section is not cooling at all and the freezer section is a few degrees high. found that the evap fan is not comeing on. getting only 20 volts to the fan.; ordrng 1 W11224256 (control) and 1 W11224591 (motor)
DRYER WHIRLPOOL WED9500TW3 Unit has bad idler wheel ordered part (making loud noise); ordrng 1 279640 (Idler wheel)
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "Checked volage at j1 white to j5 purple, control was not sending voltage to the im replaced control and ran testing unit now passes not signed to do covid protocal Q 1,2 NO; pckd up 1 WPW10312695 (control)"
WASHER WHIRLPOOL MVWC565FW2 "F8-E1 , NO. NO. Customer did not sign invoice due to COVID-19.Hot water to washer is not working. Washer is working as designed. Need to get plumber to fix hot water supply."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "I verify and it was found that the problem was the led terminal of the split frizer, it was reset, it was tested and everything worked okCOVID-19 protocol. Q1: No, Q2: No"
WASHER MAYTAG MHW8630HW "Q1 no, Q2 no, Nosignature due to COVID-19 protocol. Installed new pump and door latch. Tested unit after reassembling. Cleared old error code off board. Job complete."
REFRIGERATOR WHIRLPOOL WRT519SZDB06 q1nq2n Inspected unit repaired and readjusted freezer door also instruct to the customer about the temperature in both side all unit tested ok customer unable to sing due to the covic19 protocol
FREEZER WHIRLPOOL WZF34X16DW04 "problem computer and termistor defrot ord part , COVID-19 protocol. Q1: No, Q2: No ; ordrng 1 W11253128 (contrl-box) and 1 WPW10383615 (THERMISTOR)"
ICE MAKER JENN-AIR JIM159XYRS0 q1-2..no....replaced defective water inlet valve assembly due to frozen solenoid. check operations unit test ok... no sigature due to covid 19 protocall.....
DRYER WHIRLPOOL WED4850HW0 Uppon arrived installed the seal and run the unit and now it working a design jobs compeetd
WASHER MAYTAG MVWC565FW2 "no to q1 and q2 ,found unit getting off balace all the time ,unit was unbalance ,readjusted leags ,ran test and calibration ,unit ok"
REFRIGERATOR KITCHENAID KRFF507HPS00 INSTALLED THE FREEZER DOOR BUT UNIT NEEDS NAMEPLATE; ordrng 1 W10876598 (NAMEPLATE)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Uppon arrived check and found the icemaker compleetd the cycled but the water not coming need the new icemaker with the vavle and the air baffle it broken; ordrng 1 WPW10312691 (AIR-Baffle) and 1 W10882923 (icemaker) and 1 WPW10349187 (valve)
RANGE WHIRLPOOL WFG320M0BS3 "Installed outer door, trim, nameplate, & bracket. Repair complete. Q1: No, Q2: No. No signature obtained due to covid-19 protocol."
DRYER MAYTAG MEDC465HW0 Q1 no q2 no no sig due to covid 19 Inspecting unit found units missing 240vac advised customer to have electrical checked over
REFRIGERATOR WHIRLPOOL WRX735SDZ01 Installed new dampener in unit rechecked unit all OK** customer did not sign due to COVID-19 protocol Q1 N Q2 N**
WASHER WHIRLPOOL WFW75HEFW0 q1nq2n Inspected unit replaced latch door and all unit tested ok found error code with the latch customer unable to sing due to the covic19 protocol
DISHWASHER WHIRLPOOL WDF590SAJM0 Q 1-2 NO. No signature due to COVID. The unit is not draining due to a jammedc drain pump. I unjammed the pump and tested the unit. Unit is working good now.
REFRIGERATOR AMANA ASI2575GRW01 "Q1 no q2 no no sig due to covid 19 Inspecting unit found units making noises found noises coming from condenser added cork tape to condenser bracket mounts and suction line near compressor, noises have gone away"
DISHWASHER WHIRLPOOL MDB7749SAM0 "not sign due to COVID-19 protocol. Q1: No, Q2Customer reported unit not responding. found bad ui. agreed to repair; ordrng 1 W10811169 (panel-cntl)"
REFRIGERATOR KITCHENAID KSRG25FVMS00 Q1 & Q2 - No. Costumer didn`t sign due the COVID-19 protocol. Refrig. not making ice. Founded the i/m wire plug loose. Fixed and now is working as design.
WASHER WHIRLPOOL WFW6620HC0 Q1NQ2NQ3N NO SIGNATURE DUE TO COVID 19customer is still having issues with the squeaking from the tub. needs basket ; ordrng 1 W11287253 (tub) and 1 2man (2 man)
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 q1 no q2 no found unit with moisture in sealed system and over charge causing compressor to run hot and loud. evacuated unit and ran deep vacuum. charged unit 5.5 oz r134. tested unit. unit checks ok. no signiture due to covid-19 protocol.
WASHER MAYTAG MVWB835DW1 Customer states that the washer will not drain. Checked washer and seen that the drain was stuck. Free drain Tested washer and all tested ok. q1no q2no no sign due to covid-19
WASHER MAYTAG MVWB766FW1 "q1nq2n Inspected unit found error code f7e9 locked rotor needs all parts from the rotor stator , clutch and control customer will be leaving for couple months he will be call back like two weeks before customer unable to sing due to the covic19 protocol"
OVEN KITCHENAID KGBS276XWH0 q1-2..no.... checked operations on the oven. all is working correctly. checked upper and lower temperatures and operations and explained the cleaning feature. All test ok....no signature due to covid 19 protocall....
DRYER WHIRLPOOL WGD5000DW3 q-12..no... replaced defective ignitor and gas valve. check operations and unit test ok... no signature due to covid 19 protocall....
DRYER MAYTAG MED5630HW1 q1nq2n Inspected unit found vent resctriction Instrruct to the customer also abouut the sensing and time dry all unit checked and not error codes detected all unit tested ok Customer unable to sing due to the covic19 protocol
WASHER WHIRLPOOL WFW560CHW2 "q1q2no. cc not spinning clothes out. f1e1 error code. main relay open or shorted. no repair for mart needs to be replaced. ordering new ACU. did put through a diagnostic cycle. water valves are working, drain working. motor is good unit does spin. only need ACU.; ordrng 1 W11322879 (control)"
RANGE AMANA AGR5330BAW1 "Q1: No, Q2: No. Checked unit and found defective gas valve not opening for bake function. Unit needs new gas valve. Customer will not repair unit at this time. No signature due to Covid-19 protocol."
COOKTOP JENN-AIR JIC4430XB00 Q 1-2 NO. No signature due to COVID.The moduel and ui are shorted and needs to be replaced.; ordrng 1 WPW10396615 (display) and 1 W10857232 (module) and 1 W10396611 (harns-wire)
REFRIGERATOR KITCHENAID KRFC604FSS01 "Q1Q2Q3 No. No signature due to C19 protocol. installed new door and panel, test and check okay."