Mr. Hall was very professional.He did not mind explaining the repair procedures or taking pictures of the problem areas. Very well trained.
Walter - Riverdale, GA
Dean - Palm Harbor, FL
Service was prompt and honest/ Left area neat. No complaints.
Nancy - West Palm Beach, FL
Steve - Estero, FL
Erico - Miami, FL
It was very helpful
Kim - Delray Beach, FL
Willia - Jensen Beach, FL
Lee - Covington, GA
Great service. Did a really great job explaining the overall issue and hopefully correcting it. So far, so good!!
Kip - Decatur, GA
Arrived on time and knew his appliances
Sheila - Venice, FL
Chris was very personable and knowledgeable. He fixed my dishwasher problem quickly and efficiently.
Great service. Very nice.
Melanie - Boynton Beach, FL
Jorge - Fort Myers, FL
Jason was very helpful and provided good advise and information on our appliances
Punctual, quick to find and solve problem.
Amelia - Coral Gables, FL
Very good and professional service. Highly recommend.
Patricia - Naples, FL
David was honest, friendly and knowledgeable.
Bill - Miami, FL
Very Good Experience
Linda - Bonita Springs, FL
Very good experience
Larisa - Delray Beach, FL
Denise - Sarasota, FL
Icemaker was repaired
John - Conyers, GA
Michelle - Marietta, GA
Technician was very helpful. The dishwasher works better.
The service was extraordinary solved my problems thank you Nate
Angelo - Coral Springs, FL
Nate explained the problem and proceeded to correct it
Sandra - Miami, FL
Elton - Dacula, GA
We were extremely impressed with the service Marvin provided.
Howard - Pembroke Pines, FL
Excellent service, prompt and polite. David is professional, personable and knowledgeable. Office appointment staff very helpful.
Joshua was one of the best service man I every had, knew what to do and fixed the problem and was very polite.
Mildred - Palm Beach Gardens, FL
Great very professional
Linda - Bonita Springs, FL
Very nice young man he did a great job
Great service, extremely professional.
Roseanne - Miami, FL
Jessica was very polite and competent.
pleasant young man, but problem has not been resolved yet
Lorraine - Boca Raton, FL
am unable to give a rating as the problem has not been repaired yet.there have been 2 service calls to date, with a third call scheduled for next week, hopefully to be resolved by then.
On time, knowledgable, Responsive
Kelly - Belleair, FL
Best service person...
Vicci - Pompano Beach, FL
All was very great , in our home with repairs ...
Dennis - Englewood, FL
From the initial service call to the final repair all aspects went smoothly. Notifications were timely. The tech was knowledgeable, skilled and friendly.
Professional attitude and service
Santo - West Palm Beach, FL
John - Marietta, GA
Gregory was very professional and worked in record time to fix my dishwasher.
Norita - Sarasota, FL
Luke is polite, personable, and efficient. He has excellent conmunicstion skills and explained the problem clearly. I was very impressed with Luke and the promptness of Flamingo’s service.
Barbara - Atlanta, GA
Rhys was awesome. He was very nice and patient.
Arnold - Naples, FL
Warren - Rotonda West, FL
Ross T - Fort Lauderdale, FL
VERY KNOWLEDGEABLE, VERY GOOD MECHANIC
James - Fort Myers, FL
We had a broken part in the ice dispenser for which there was no replacement part. Emmanuel was able to repair the part so that the dispenser can function properly. It's only a temporary fix, but it allows us use the freezer until we can buy a new refrigerator. We greatly appreciate his creativity.
Great service but scheduling was bad. I asked for am and after 3 attempts I got am
Garry - Bonita Springs, FL
We had to reschedule 3 times but it was not Dave’s fault he is just over booked and he would have to have been here before 5:00 and he just could not make it. He is a great tech
John - Sunrise, FL
LAVAUGHN - Atlanta, GA
Wonderful service & knowledge
Paula - Delray Beach, FL
Tom - Fort Lauderdale, FL
The service resolved the issue we experienced.
Frank - Palm City, FL
Efrain performed his task extremely professionally.He was very courteous to my wife and I and was genuinely concerned about our problem with our refrigerator.He repaired it quickly and efficiently.A first class person and technician.
Rafaela - Miami, FL
He was great!
Technicians were very professional
Cheryl - Boynton Beach, FL
Richard - Naples, FL
He arrived at the end of the time window, with the parts and with proper tools and shoe protection. All within warranty. Recommend him for service.
Allen - Campoleone, Provincia di Latina
Great service. Straight to the point.
Ricky - Lake Worth, FL
Miguel was very attentive and diagonised the problem quick and thoroughly
Quick and easy
David - Pembroke Pines, FL
Gloria - Royal Palm Beach, FL
Great, Quick Service!
thejonblake - Atlanta, GA
In and out within 15 minutes! Knowledgeable and quick to get my issue corrected.
Audrey - Stuart, FL
Great Tech but terrible company service
John - Rotonda West, FL
It took three efforts. On the second visit I and your tech discussed the return trip to complete the repair. It was determined that my repair would be first of the day. Then i am informed via email that I would be between 10 and 2. The arrival actually took place after 2pm. The tech had 5 stops before me. THANKS
Melinda - Largo, FL
With customer service all but non-existent these days, it was a great pleasure doing business with someone who showed up on time, fixed my appliance and was nice. Can't beat that!
Susan - Canton, GA
Technicians are excellent, great service
Mark - Coral Springs, FL
nate is very professional
Miguel was awesome.
Paul - Boynton Beach, FL
Failed Service Call
Carl - Hollywood, FL
The tech was not able to find the serial and model number so they were not able to do the job. I did find it later and they have rescheduled. Once this is completed I'm sure we will be happy. I just think not being able to find the numbers on the dryer is a fail.
Edward - Boynton Beach, FL
Service by Joel was great
Borders - Sun City Center, FL
Russell was professional and friendly! Although he didn’t have the right information about what was wrong with machine and came with the part we didn’t need he was able to fix our washing machine! This was not his fault it was just miscommunication. Overall very happy with service received 🙂
The technician semana to be very knowledgeable and always gave me a feed back of the status of my order.
Lucia - Boca Raton, FL
Finally the Technician and his Supervisor worked as a tem to solve the issue.
Doris - Miami, FL
The service man was excelente !! good service
whirlpool fridge repair (no ice making)
Michael - Sarasota, FL
Customer service is always professional and prompt. Assessment of issue, find a solution and fix it is what is expected and they Flamingo always delivers.
Brigitte - Naples, FL
Jason - Lawrenceville, GA
Tammy is awesome!!
Kelly - North Port, FL
Tammy was professional and friendly. She resolved our problem quickly and even called back later to confirm our questions. She deserves a pat on the back!!
Mark Hinkle - Hobe Sound, FL
very technically knowledgeable and professional young man
Juli - Marietta, GA
Donny came wants to assess the damage. He was on time and very knowledgeable. The second time he came he repaired the dishwasher was very professional and courteous. I would highly recommend Donny at flamingo plumbing.
Carla - Marietta, GA
Greg did a great job fixing our beverage center.
Larry - Seffner, FL
I always request Flamingo when I call for service.
Patricia - Sunny Isles Beach, FL
My freeser started to work better this morning, but still not at the ideal temperature suggested by the manufacturer. The ice machine is not working yet.
Donna - Pembroke Pines, FL
They were very knowledgeable and did quality work!
Thomas - Boca Grande, FL
Barbra Julian - Pompano Beach, FL
On time and professional
Richard - Lakewood Ranch, FL
Kenneth - Treasure Island, FL
Terrific tech.... very competent
Judith - Lake Worth, FL
Same as title.....
Cynthia - Plantation, FL
Kristen - Weston, FL
Marzina - Miami, FL
Excellent customer service
Roy - Seffner, FL
Mike - North Fort Myers, FL
Happy with the service
Dynis - Miami, FL
David Irme is THE BEST !!!!!!!!!!
Lawrence - Naples, FL
After a number of attempts from other technicians, David Irme had the patience and skill to diagnois and successfully repair my issue.
Sasha - Lithonia, GA
Glenda - Hillsboro Beach, FL
Friendly guys who got the job done
GREAT SERVICE, VERY PROFESSIONAL
Bryan - Powder Springs, GA
Paul - Dacula, GA
Brian - Bradenton, FL
Mike was professional, courteous and friendly. Did a great job in a short amount of time. Will call Flamingo Appliance if additional service is required. This was a builder warranty item so there was no charge to me. Thanks, Mike!
Larissa - Wellington, FL
Vicki - Sarasota, FL
Folks were great. Showed up in time frame designated. Had to order part and back to install in a week.
Patricia - Punta Gorda, FL
Had HomeDepot warranty work done on a broken dryer handle.
Wyatt - Buford, GA
Good Washer repair
Derrick - Palm Beach Gardens, FL
A Really Good Appliance Service/Repair Co,
Stephen - Naples, FL
great customer service
Maria - Key Biscayne, FL
Rep was wonderful but problem with dishwasher persisted so I had to call him back. He is coming today
Kimberly - Saint Petersburg, FL
Having received new appliances, the technician was a great help in reassuring me of my purchase and warranty and service needs going forward. Peace of mind is priceless, having them be in the trenches with me is invaluable. Wished I’d bought these sooner.
Jeffrey - Tamarac, FL
Arrives on time, performs necessary service, cleans up any mess and makes sure appliances are working properly!
Jay - Alpharetta, GA
Jerome did a nice thorough job.
Dewey - Miami Shores, FL
Great service , efficient , knowledgeable .
Rosemary - Holmes Beach, FL
Can’t say enough about our great experience!! Robert was fabulous - took good care of us.
Jaime - Miami, FL
Excellent well knowlageable technician.
Great service, great price and very professional.
Ellen - Boynton Beach, FL
Flamingo was great from the first phone call. Jeremy was a great technician and super efficient. I would definitely use Flamingo again.
Balbina - Douglasville, GA
Great service, knowledgeable and courteous
Good service and a great technician
Paul - Venice, FL
Mr. Engle was great and really knew his stuff and gave some very helpful tips to keep the freezer running at top performance. I will definitely call for him again if and when his expertise is needed! Thank you! Paul
Tracie - Sarasota, FL
I had a microwave that arrived damaged and needed a tech to verify that damage. Luke Giles was very professional, arrived on time, and took pictures. I realize it is up to Whirlpool to decide whether to replace my appliance, so I don't know the outcome of this visit, but Giles provided great service as far as the "exam" went. Can't really rate the cost, since the diagnosis was free.
Helen - South Miami, FL
Very courteous and professional.
Great job and very professional.
Cathy - Saint James City, FL
The service person, Rafael, brought out the parts that needed replaced on the ice maker. He installed the parts quickly and efficiently. The ice maker has worked great since then.
Amazing and respectable
Alberto - Ruskin, FL
He was very considerate and explained everything in detail very happy with his service even though he wasn’t able to help me because it was in our issue and not an issue with the appliance itself he still showed concern
Mary - Douglasville, GA
The technician stayed until all of our questions were answered. He was fantastic!
Very knowledgeable and helpful
Chris - Saint Petersburg, FL
Kevin was a great representative for your company. He was punctual which is a good start. He knew his business and was very free with his knowledge. Not only didn he take care of my problem, he told me things that will make me a better cook with my Whirlpool Range.
Baird - Tavernier, FL
Exceptional service. Called before he came, showed up on time, did what he was supposed to do plus a few other items, and answered all of my many questions. And a very nice person on top of it. couldn’t have asked asked for anything more!
Wayne - Riverview, FL
Damaged during repair
Tabitha - Marietta, GA
I love our tech. He was professional and personable. Knowledgeable about my dryer and made me feel confident he knew what he was doing and talking about when fixing it. I love how they called you ahead of time and gave me an estimate and then called when on his way. My daughter said he was cute too lol
Marie - Lakeland, FL
Prompt and professional
Fixed quickly! Very happy
Andrea - West Palm Beach, FL
Raymond - Fort Myers, FL
Great job, very professional!
Great service. Lovely service people
Mary - Naples, FL
Perfect. Loved it.
Good job, thanks!
Nancy - Venice, FL
Great Service Horrible Pricing
Tekoa - Stone Mountain, GA
High prices for diagnose and fixing. Literally was here for under an hour and I lost 300$ for a part that was 44$ but labor was 135$. Complete rip off of a company and I won’t use them again. I desperately needed my dryer fixed
Rogelio - Coral Gables, FL
Clinton is the best!!
Tracy - Chamblee, GA
So courteous and tidy. Fixed freezer pronto and made no mess.
Rodney - Stockbridge, GA
The agent was phenomenal
Sharon - Largo, FL
Roseanne - Saint Petersburg, FL
Melvin - Delray Beach, FL
very helpful and informative
Great service, very knowledgeable
Scott - Saint Petersburg, FL
Great guy with a very good knowledge and understanding of appliances and how they work. A master of his trade.
Fantastic service, very professional.
Brandon - Belleair, FL
Tom is a great service tech and definitely knows what he is talking about. He is always on time with his appointments and very professional when it comes to dealing with the homeowners.
Kevin was excellent...Thank You..
Sarah - Saint Petersburg, FL
Jay - Boynton Beach, FL
Appreciate the great service!
Michael - Roswell, GA
Appreciate attention to detail and follow up.
After 4 unsuccessful attempts with other service providers, Jerome was able diagnose and fix our refrigerator! Wonderful service!!
Margaret - Alpharetta, GA
As stated above, we are very pleased with the service we received from Flamingo. Very professional and competent. And a very fair price.
Kathi - Kennesaw, GA
Beverly - Bradenton, FL
I’m so happy we used Flamingo Appliance for our repair. Our repairman was courteous, knowledgeable and very helpful with our questions about our appliance. We will always call them for our repair needs.
Mr Patrick Koenig - Lake Worth, FL
Great service Clean job Looked up warranty for us Awesome
Elisa was great! We
Kelly - Locust Grove, GA
Elisa was terriffic and she was punctual and she answered all of my wuestions
Refrigerator not producing ice
Barbara - Conyers, GA
Previous service call indicated less than 2 year old refrigerator needed ice maker replacement. On 3/12/19 technician installed new ice maker; however, still did not have ice. Had to start over with another service call
William - Stone Mountain, GA
Crestmark - Lithia Springs, GA
Pat is super awesome
Excellent service ...
Seagate200 - Delray Beach, FL
Once again, Jeremy delivered exceptional service. Called with updated arrival time. Worked quickly to install & test replacement ice maker. Responded to a question with a quick call, immediately resolving a minor concern. We're very pleased. Will definitely request Jeremy for future appliance service calls.
Maria - Cutler Bay, FL
Keith - Saint Petersburg, FL
New refrigerator that ice maker never worked
Evelyn - Atlanta, GA
I moved into my new home and my new refrigerator ice maker never worked 3 attempts to fix and it still doesn’t work. I was told that I would need a new door and it would take 6 to 8 weeks. I don’t want a repaired refrigerator I want a new refrigerator that I paid for.
Thorough and professional service
LDW - Lake Worth, FL
Flamingo was a pleasure to work with from initial scheduling to completion of service. Miguel T. called to confirm appointment, called when he was on his way to our home and thoroughly explained the process during repair of an appliance. I would recommend.
Great service and communication
Jill - Cape Coral, FL
Tech called a couple of times to confirm appt and let us know he was on his way. He resolved the problem.
Great prompt service and fair pricing.
Jacquie - Lake Worth, FL
John - Fort Myers, FL
Service Provided by Flamingo Appliance Service Technician Mr. Russell Bohannon
Thomas Jones - Sun City Center, FL
Mr. Bohannon is the ultimate Professional because of his displayed knowledge about appliances and air conditioners coupled with his ability to make you feel at ease, make you realize that he is concerned with finding out what the problem is and what needs to be done to correct the problem and how fast it can be corrected. He accomplished all of this and he did it in two visits. On the first he identified the problem and because of the issue a major part had to be ordered, what was exceptional is that he worked with us to ensure a date we would be available for him to return to our home and fix the problem. He also identified a problem that we had overlooked and offered a fix action that was accepted by us. Professional, personable, and a man of his word - we were very lucky to have had this technician sent to our home.
Very happy with service
Joseph - Venice, FL
Pauline - Venice, FL
Carlos - McDonough, GA
Very courteous & completed job in a timely manner!
Julie - Cooper City, FL
Jenn-Air oven repair
Dulce - Coral Gables, FL
Flamingo Appliance Service has been servicing my appliances for many years. The company as well as their technicians are professional, knowledgeable and very caring.
Judith - Saint Petersburg, FL
Everything you can ask for when dealing with repair services...communicative...prompt...knowledgeable...polite
Marshall - Newnan, GA
Whirlpool Microwave Oven new
Carl - Kennesaw, GA
In all the years of my adult life where I have owned appliances, I have never met a service technician who was more qualified, more efficient, more personable, more intelligent, more kind, or more talented than your tech Gregory Blanks who recently serviced my new microwave oven. He also gave me tips on how to provide the best care for my new whirlpool appliances. His service was over the top and he is to be commended in as many ways as your possibly can at your company!
Tanya - Douglasville, GA
great service great tech
Barry - North Port, FL
Would use you guys again. Tech was very knowledgeable.
Susan - Atlanta, GA
Anthony is tops! Prompt, thorough & extremely courteous
Douglas - Miami Beach, FL
Anthony arrived early, replaced heat probe in freezer compartment- was tedious work, and it was in!
Erlys - Cooper City, FL
The technician David was very friendly and helpful.
Muriel - Cooper City, FL
David, is very professional. He did his job quickly. He was friendly.
Brian - Marietta, GA
Manny provided the best customer service!
Alexandra - Davie, FL
The best service of this type that I’ve ever had!
Maytag dish washer
Jim - Marietta, GA
3/16/19 Both Lester (2x) & Greg (2x) made service calls to determine why water kept appearing in the tub with 24 hours after a wash/dry cycles completed. 2 new hoses were installed. However after the last call by Lester to install the 2nd hose, I still have water appearing in the tub. I will be calling Maytag later this month to inform them of the continuing problem.
Very nice service techs.
Donna - Lilburn, GA
Very nice service techs. Easy repair.
Empty Service Call!
Brent - Pembroke Pines, FL
I thoroughly explained the noises and operational deficiencies involved with the washer, regarding the pump when draining the system. The technician arrived, simply turned on the machine, and told my father in law that the pump had to be replaced. He later told me, over the phone that it would take two days to acquire a new pump, and I had to decide on the spot whether or o not to accept his price. I declined the offer and arrived home later that day to find that my father in law fixed the machine. Apparently a heavy spin cycle caused the machine to oscillate and somehow, "rattle" the pump, which may not have been attached properly when manufactured. I clearly spent $98 for a service fee for a guy to flip a switch and confirm the same noise and observations I mentioned over the phone. Then one hour time frame to decide whether I would accept additional $250+ proposal to fix the unit in a couple of days. This was three months ago and the machine has been working fine since simple adjustments were made. I'll let whomever reads this decide how this service should be rated as it speaks for itself.
Diane - Bradenton, FL
This company keeps you informed about when they will come. The service agent was efficient and pleasant.
Thomas - Stuart, FL
Josh was very professional. He replaced the ice maker right away. He was very courteous and efficient.
Luiz - Miami, FL
Very knowledgeable and good customer skills
Repairman Santiago was great -- Company experience Horrible
V - Naples, FL
It took Flamingo Appliance almost three months to repair an ice maker problem due to the ineptitude of the company. First repairman did not fix the problem and wrong parts and horrible service caused major delay. Once Repairman Santiago arrived and diagnosed the problem, he ordered the part, came back and problem was solved. Although he knew his stuff, dealing with Flamingo Appliance was the worse. I requested three times a call from a manager or supervisor to and I am still waiting months later.
Brian - Lake Worth, FL
Sam - Parrish, FL
Hector was very profisinal on time, diagnose the issue and fix it right away. I was very happy with the service.
Charlotte - Riverview, FL
I've used Flamingo Appliance Service twice already. Technician (Russell) was on time. Got the job done and was respectful and courteous. Flamingo customer service had been great. I definitely recommend them and will continue to use them for my appliance repairs.
Sandy - Boynton Beach, FL
great service and knowledge, very satisfied
Al - Boynton Beach, FL
Miguel was able diagnose the problem with my dryer within minutes.
Sue - Cortez, FL
John - Pompano Beach, FL
John - Pompano Beach, FL
Karen - Miami, FL
Exemplary Customer Service
Sharon - Riverdale, GA
Dennis Jones serviced my refrigerator. He was prompt, professional, and explained what the problem was and satisfactorily completed the repair. Based on my experience, I would most definitely use Flamigo again and highly recommend them to family and friends.
Alan - Boynton Beach, FL
The technicians that came to fix our dishwasher were on time, very polite and very knowledgeable
Service was done in a timely and professional manner.
Carla - North Fort Myers, FL
Service was covered by our extended warranty. I would recommend this company and the tech that came to our home was very good.
David - Sarasota, FL
Leanne - Atlanta, GA
Great service, Andrew is the best
Margaret - Jupiter, FL
We have had Andrew twice and he is competent and charming. Most important he is a professional.
Great service by a true pro would not consider any one else.
Alan - Rotonda West, FL
Linda - Boynton Beach, FL
End of the Line for Whirlpool Washer - after six years....
James - West Palm Beach, FL
I think Jose was professional and courteous. Unfortunately, the news he was forced to deliver, wasn't the fun kind.... my extended warranty had lapsed and the washing machine was done.... after only six years.... dayam! But, given his examination and the delivery of the bad news, he was a gentleman and professional. His assistance was and is appreciated. Our new machine, a Samsung, arrived today. Hopefully it will last a bit longer! 🙂
It was a very great service and professional
Maria - Austell, GA
great service call
Yariav - West Palm Beach, FL
On Time , Short and fair .Love it
Great job awsome personality
Jarrad - Sarasota, FL
Allen - Fort Lauderdale, FL
Larry - Delray Beach, FL
Sonia - Lehigh Acres, FL
Miguel was excellent but disappointed with Flamingo.
Leon - Delray Beach, FL
Miguel was excellent but I am disappointed with Flamingo for two reasons: 1) I asked Miguel for a receipt for my purchase. He said it would come by email but it never did. This is most annoying and requires extra time and effort. The same thing happened on my last appointment with Flamingo. Please email the receipt to me ! 2) It took over 8 weeks to get the replacement part which was needed for the repair.
Great service! Came a day earlier than scheduled!
Andra - Boca Raton, FL
Magno Turbertine was fabulous! Diagnosed the problem in minutes. Will definitely hire again - and recommend to others.
Jeffery - North Bay Village, FL
The tech new his business Professional and polite
REFRIGERATOR KITCHENAID KRMF706EBS01 Freezer bin damaged. Replaced bin. No other issues found.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 check one refrigerator and test for loud noise turn off refrigerator and let cycle on the compressor and evap fan noise is normal advice customer refrigerator working normal builder not on site to sign ticket
WASHER-TOP LOAD MAYTAG MVWC565FW1 installed latch unit is working well customer has water vavle issue cold water is off she called maintance.
MICROWAVE COMBO WHIRLPOOL WOC54EC0AB02 SPARKS & ARCING IN MICROWAVE CAUSED DAMAGED MAGNETRON & WAVE GUIDE/PER TECHLINE UNIT NON REPAIRABLE/ FILE # 7724408931/PARTNER TEAM SR # 772480714
COOKTOP WHIRLPOOL CVE4180B0 something on top on top of unit started fire cooktop ok unit is really old needs burner and wiring for burners 8 and 6 in
COOKTOP - GAS KITCHENAID KCGS356ESS00 found flames on r/f burner to low adjusted unit ok now
VENT HOOD WHIRLPOOL WVU37UC6FS0 "replaced cracked bloer wheel which was vibrating, checked ok"
RANGE MAYTAG MER6600FZ1 installed both oven door hinges tested oven
DISHWASHER AMANA WDF520PADM7 "Check one dishwasher not working,found poiwer not connected connect power test unit check ok FCC."
REFRIGERATOR JENN-AIR n/a open unit and found unit had compress loose i tight compress to base and unit stop makeing noise
DISHWASHER WHIRLPOOL n/a cusotmer complaint unit not drying checkedd unit customer has baby lot of plastic bottles and unit tub plastic also advised customer no plastic in dishwasher will dry also advised to use rinse aid to help
REFRIGERATOR WHIRLPOOL n/a Customer stated water was tasting funny and not cold enough like old fridge. Unit reservoir is smaller than older fridges and will not hold as much water as old units hence warmer water. Water needed to be bled a little bit more to filter water for taste. Unit is working as designed.
REFRIGERATOR WHIRLPOOL n/a inspect unit.unit sounds normal at this time
REFRIGERATOR WHIRLPOOL n/a "adjusted fz door, sested"
REFRIGERATOR WHIRLPOOL n/a cust complaint things freezing in back of ref.explain to cust this is normal due to air flow
MICROWAVE AMANA AMV2307PFS "Installed new cap, mag & diode. Unit tested ok."
WASHER MAYTAG MHWC7500YW0 inspected unit replaced latch door with the swiches door and all unit tested ok
MICROWAVE AMANA AMV2307PFS see note tech 53
MICROWAVE OTR WHIRLPOOL n/a Inspected unit found unit is now heating and working correctly. Cust accidentally had small peice of foil on food heating and caused a spark and burn mark. unit works correctly after testing. autho code in sticky notes covered for trip and diagnosis is covered by whpl.
N/A N/A KECC667BSS02 Inspected unit replaced units cooktop and now unit checks ok. cooktop works and checks ok.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Inspected unit replaced controls and and cover evapoartor all unit tested ok
REFRIGERATOR WHIRLPOOL n/a inspected the unit and found that there was a scratch on the door from delivery. this was the 2nd door that was order. installed the door and everything checks out fine
DISHWASHER WHIRLPOOL n/a customer complaint is that the unit is not drying well and has a moldy smell. i did ensure that the drain was working properly. also the heater is working and heating up. i did advised the customer to use a citus acid when running a cleaner.
DISHWASHER KITCHENAID KDFE104DSS5 cm is complaining about the burning smell . found that the smell is coming from the control board . causing dispenser and heater not to activate; ordrng 1 W10909702 (elec control) and 1 W10861000 (dispenser)
DRYER WHIRLPOOL n/a cust complaint long time dry--check element ok vent tube to home needs to be clean dryer ok
REFRIGERATOR WHIRLPOOL WRS315SDHB02 rreplaced right door test ok
DISHWASHER WHIRLPOOL n/a cust complaint door wont close--level door and unit test ok
REFRIGERATOR KITCHENAID WRS315SDHM00 replaced defective doors and badge due to rust on surface. check operations and unit test ok
WASHER MAYTAG MVWB765FW2 arrived at customers home and found that the unit has foe5 error off balance. i did run unit and found noise when speeding up and slowing down ordering gear case.; ordrng 1 W10811956 (GEARCASE)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 cust complaint too cold in frig---replaced ui panel and main electronic board test frz thermistor and frig all pass--unit ok
OVEN JENN-AIR n/a "replaced defective control panel, upper oven sensor and blower fan motor that shorted out the fan with its blade. contacted jenn-air customer care and spoke to keri -- jjfcy00nl2"
REFRIGERATOR WHIRLPOOL WRS5556SIHZ00 fill tube keeps freezing up file# 7724341347; ordrng 1 WPW10179146 (valve-inlt) and 1 lw1102642 (door fip)
REFRIGERATOR WHIRLPOOL KRFC302ESS00 Replaced defective doors and badge. Run and tested operations and unit test ok
DRYER MAYTAG n/a checked unit costumer complaining the dryer not turning on found damage timer replaced and tested all is working has design
DRYER WHIRLPOOL n/a Customer complaint unit making rattling noise. Upon arrival adjusted fan housing. Tested unit and it is working properly. FCC
DISHWASHER WHIRLPOOL n/a Removed packing material from drain pump. Checked okay
MICROWAVE OTR WHIRLPOOL n/a "cc unit not heating tc unit will require new capacitor, magnetron and diode."
DRYER WHIRLPOOL WGT4027HW0 Customer complaint the dryer take long time i check and found the dust it cloud and call techline for this issue because customer continued with the complaint about the dryer i spoke esteve and tell me to check vent and it not have good sirculaction air it going to have issue to dryer ref-7724406914 work a design
RANGE WHIRLPOOL n/a element only stays on high. replaced switch and element
REFRIGERATOR WHIRLPOOL ASI2575GRS1 "installed new door, unit tested okay"
REFRIGERATOR WHIRLPOOL n/a "inspected unit.. found the unit has a issue with the valve on the outside of the unit, this is a plumming issue and will have to have someone else come look at it"
DISHWASHER MAYTAG n/a Unit not getting hot water to unit Causing the unit not to wash correctly. Water temp is barely 80 degrees. Explained to customer that water temps need to increase to improve washing and drying.
N/A N/A GS6SHAXKS01 "installed new icemaker, unit tested okay"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 installed new dispenser. unit tested okay
DISHWASHER WHIRLPOOL n/a cc unit not operating tc found a loose connection. reinstalled all connections securely and tested unit checks all ok. job completed.
REFRIGERATOR KITCHENAID n/a Unit door deformed and not sealing correct causing condensation. Need new door to fix unit.; ordrng 1 W10815700 (door)
REFRIGERATOR WHIRLPOOL n/a "inspected unit found freezer door switch iced up and was staying closed, causing no lights to work in freezer. removed ice and switch now opens and lights work. unit now checks ok door switch working now."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 faulty air diffuser. will need replacing; ordrng 1 W11164593 (air diffuser)
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "same issue as before. no issues present with gasket, door or seal.called techlinespoke to KathySR# 7724415031techline recommended a kit, ordering kit and adhesive, will return to install; ordrng 1 W10639778 (gasket) and 1 8201711 (adhesive)"
MICROWAVE WHIRLPOOL n/a replaced defective grease filter with broken edge. check operations and unit testok
REFRIGERATOR WHIRLPOOL n/a unit noise is correct for unit. mulliun bar was not heating. will need a new one. ordering both grey and white because unsure which color to order.; ordrng 1 WPW10311757 (rail-mulln) and 1 W10311759 (rail-mulln)
REFRIGERATOR AMANA ASI2575FRS00 authorization # ajbuv00epl1-- Unit is not making ice and no water. Found housing spring out of position not allowing water or ice to dispense. Removed housing and reinstalled properly. Unit is now operating as designed.
DRYER WHIRLPOOL n/a "FCC, customer stated that unit wa staking longer to dry the clothes, diconnected vent and checked temperature with probe, unit cycling from 120-170 up/down, all components working as designed, advise dcustomer to have the vent checked in case he needed a vent cleaning."
COOKTOP WHIRLPOOL n/a replaced defective glass top due to defect in trim and blemish in glass. check operations and unit test ok
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 needs valve also/ keeps freezing up/split the fill cup/called talked to jay chg 98.00 only; saved tckt
DISHWASHER WHIRLPOOL n/a unit is functioning properly. issue is garbage disposal is still plugged. customer will need to have plug removed by builder. job complete.
DISHWASHER WHIRLPOOL n/a tub is dented; ordrng 1 WPW10681506 (tub-dishwr)
DISHWASHER WHIRLPOOL n/a "By customer unit not drying dishes ,checked unit for errors , none ,found water temperature not hot enough to get good drying results ,advised curomer to get water heater temp higher ,unit working as designed"
WASHER WHIRLPOOL n/a will not spin; ordrng 1 WPW10006355 (actuator) and 1 W10582042 (control) and 1 W10404050 (lid lock)
RANGE WHIRLPOOL n/a "L/R burner too hard to remove , found burner terminal block not installed correctlly ,reinstalled it ,checked ok"
WASHER WHIRLPOOL WRF560SEYM00 installed new door assembly. use s code on door assembly.
WASHER WHIRLPOOL WFW72HEDW0 "Customer reported not draining. Found draining pump clogged, removed all blockage and tested. Unit is now working as intended."
DISHWASHER KITCHENAID n/a "Customer reported not working. Found board was damaged, replaced board and dishwasher is now working as intended."
OVEN WHIRLPOOL WFE515S0ES1 Installed new door hinges and tests good.
REFRIGERATOR WHIRLPOOL n/a Will need new fan motor; ordrng 1 WP2315539 (motor-evap)
VENTHOODS KITCHENAID n/a Customer stated that the vent control was not flush. and will need to be replaced. Will order new control due to defective control cover.; ordrng 1 W11282990 (cntrl)
DRYER-ELECTRIC MAYTAG n/a "FCC....Troubleshoot unit, found dryer not heating due to hi limit t-stat being shorted. Replaced thermal cut off with part from truck stock. Tested all components, all working as designed.; used 1 279816 (CUTOFF, THERMAL) from stock"
OVEN WHIRLPOOL WOS51ES4ES00 "FCC, customer stated that unit was not baking, found defective relay on control board, replaced control to correct problem,checked unit baking,broiling working ok."
WASHER WHIRLPOOL n/a "inspected unit error code f8e1 , check valve & hose ok , , clear code , calibrated unit tested ok , advised customer how to use cycle , at this time unit working ok , customer was present"
REFRIGERATOR JENN-AIR n/a "CUSTOMER COMPLAINT REFRIGERATOR NOT MAKING ICE. CHEKED UNIT AND FOUND THAT ICE MAKER IS WORKING, AVISED THT UNIT WILL MAKER CERTAIN AMOUNT OF ICE AT CERTAIN PACE AND WAS UNHAPPY ALSO AVISED THAT UNIT NEEDS NEW FILTER. CUSTOMER STATED THAT IS UNHAPPY WITH QUALITY OF UNIT AND IS RETURNING UNIT."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 I replaced the led control board and now the lights come on.
ICE MAKER KITCHENAID n/a unable to duplicate problem with machine. ran unit and tested. no sounds are found. all test ok......; ordrng 1 1901a (pump)
MICROWAVE AMANA AMV2307PFS0 cust complaint door open--replaced wire harness test ok
WASHER MAYTAG MVWX655DW1 replaced defective gearcase and hub gear. check operations and unit test ok
REFRIGERATOR WHIRLPOOL WRF560SEYM01 checked unit custumer complaining the unit not cooling found termistor not reading property replaced and defrosted all is working has design
REFRIGERATOR KITCHENAID n/a checked unit costumer complaini9ng the unit not making ice found valve not activating on the cycles replaced and tested all is worki g has design costumer adviset to wait 24 hour to fill up the bucket
REFRIGERATOR MAYTAG n/a I found the temp to be 39 degrees in fridge and -5 per my temp gun in freezer which is normal temps on this machine. The machine was set as 0.The compressors do run alot on new models.
WASHER MAYTAG MHW8200FW0 "Founded unit leaking from dispenser. Replaced dispenser, tested and no water leaks."
M/W HOOD JENN-AIR n/a FCC*** Blower wheel on unit came a loose and was the reason unit was making noise. position blower wheel propely and tested unit is working fine.
REFRIGERATOR WHIRLPOOL n/a Customer only want ther icemaker installed and now it work a design
MICROWAVE OTR KITCHENAID n/a Customer reported microwave not working. Found magnetron/inverter damaged. Gave customer a quote and they decided to go with new microwave. Informed them that they have 30 days in case they change their minds.
REFRIGERATOR WHIRLPOOL n/a Customer the refrigerator not work the icemaker check and found the water line it out of place put it back and now it work a design
REFRIGERATOR AMANA n/a Refrig. not cooling properly. Founded the compressor (W10309990) defective. Did the estimate but costumer prefer buy a new unit.
DISHWASHER WHIRLPOOL n/a FCC*** Ran unit and found leak at drain hose. Connected drain hose properly and tested operation of unit. All checked ok.
MICROWAVE WHIRLPOOL n/a "Inspected unit found defective display. This unit can't be serviced, the only replaceable part is the turning plate."
MICROWAVE OTR WHIRLPOOL n/a "FCC,customer stated that unitwas making a noise, found defective turning table motor and ring turn, replaced parts to correct problem,checked unit working ok."
RANGE-OVEN WHIRLPOOL n/a "FCC, customer stated that left front element was not working, found shorted element and switch,replaced parts to correct problem,checked unit heating and working ok"
REFRIGERATOR WHIRLPOOL n/a "No cool in RC due to evap encased in ice. order 1-W11172798, 1-W10316760.; ordrng 1 W10316760 (therm) and 1 W11172798 (control)"
DISHWASHER WHIRLPOOL n/a "cc unit not drying tc invoked diagnistcs and cycled both heater and dispenser on. unit is completing all phases of wash and dry, informed customer in the use of jet dry to improve drying results. unit checks all ok. job completed."
REFRIGERATOR KITCHENAID KRFC704FSS00 "Door are not even and water continously pours out of the unit and will not stop. Please order part# W11223833 due to bushing is warped and needs to be replaced to allow the door to close properly.Ordering bushing.; saved tckt , states that autho needed"
MICROWAVE JENN-AIR JMC2430DS00 I replaced the faulty ui pannel. I tested and programed the unit. Unit is working good now. Auth#JJ6OC00EPL1.5 for the repair.
REFRIGERATOR JENN-AIR n/a "CUSTOMER COMPLAINT REFRIGERATOR NOT MKAING ICE. CHEKED UNIT AND FOUND ICEMAKER ARM DISCONNECTED. REINSTALED, SECURED TESTED AND WORKING AS DESIGNED."
REFRIGERATOR KITCHENAID n/a Unit is running but not cooling. Unit still has refrigerant charge. Compressor is not pumping refrigerant properly. Recommended to customer if ss job is goig to be done then should do full ss due to age of unit. Customer declined repair.
N/A N/A n/a 860-559-4574 Cheryl Adams .... new owners... Shaenea@ AHS gave auth#905SPWM...; ordrng 1 WP2188823 (evaporator) and 1 W10309994 (compressor)
DISHWASHER MAYTAG n/a "found dishes not drying properly, advised customer abut importance of using rinse aid, running hot water at si nk before starting and proper soap/cleaning"
WASHER WHIRLPOOL n/a "Unit not spinning ,checcked for error ,f7 ,found loose connection in run capacitor ,reconnected it , ran calibration and test ,unit working ok now"
WASHER MAYTAG n/a "Customer complaint, unit is leaking. Checked unit and found the gearcase on the unit at fault.; ordrng 1 W11035747 (gearcase)"
M/W HOOD WHIRLPOOL n/a customer complaint unit displaying close door adjusted door cam tested all ok
DISHWASHER WHIRLPOOL n/a At arrivel i noticed door was not latching properley. door kept poping out of place. I installed latch firmly in place. Adjusted catch so that door closes firmly and tested unit. Unit is now working as designed(FCC)
REFRIGERATOR WHIRLPOOL n/a inspected the unti and found that there a defrost issue i the freezer. needs both ui and the harness.; ordrng 1 W10911770 (harness) and 1 W11214887 (ui)
REFRIGERATOR WHIRLPOOL n/a FCC*** Noise was coming from rear of unit. Did not find cause of noise. Advised customer that unit is working and noise she hear is normal operating noise. Customer also complained about items freezing in top shelf of refrigerator. Told customer that anything in front of difusser will freeze. Its the coldest spot in refrigerator.
REFRIGERATOR WHIRLPOOL n/a "by customer unit not cooling properly sometimes ,all componentes working ok ,not able to read right temperatures due to customer removed all the food out of unit before allowe us to check unit ,customer doesnt speak english .spoke to her son and they need to call wpl becuse unit is ow or pay for diagnostic ,customer will call back"
WASHER WHIRLPOOL n/a "FCC, customer stated that uni9t was not spinning, found defective actuator,replaced actuator to correct problem,checked unit working okay.; used 1 W10913953 (ACTUATOR) from stock"
REFRIGERATOR MAYTAG n/a "use authorization # mj9rbj9epl1 but unit is in warranty. customer complaint about shelf retainer clip broken. sending part straight to customer he said will install himself. customer would like part shipped to POB because isn't normally at house. POB 452032 miami, fl, 33245; ordrng 1 DSW10838039 (endcap-hdl)"
WASHER WHIRLPOOL WTW8040DW4 "inspected unit. found the units washplate screw is so rusted on it broke my nut drive in half, will need to be broken apart to fix; ordrng 1 W10775188 (washplate) and 1 W10811960 (spin basket) and 1 W10752187 (screw)"
WASHER WHIRLPOOL n/a at arrival cust stated the unit will leak sometimes. found loose clamp on drain hose causing issue. adjusted and tightened drain hose clamp to correct issue. tested unit working ok now. FCC
MICROWAVE OVEN JENN-AIR n/a "CUSTOMER COMPLAINT BROIL NOT WORKING. CHECKEED UNIT AND FOUND BROKEN WIRE AT THE BROIL ELEMENT. REPAIRED, INSTALLED AND SECURED WIRE, TESTED AND WORKING AS DESIGNED. CATHLEEN 2X LABOR AUTHO# JJF4B00APL2 REF# 7724412581"
RANGE-OVEN WHIRLPOOL n/a "FCC, customner stated that unit was displaying f9e0 and not heating,found defective terminal block and burnt wire connection, repaired wires and replaced terminal block to correct problem,checked unit heating and working ok.; used 1 279320 (TERMINAL BLOCK) from stock"
REFRIGERATOR WHIRLPOOL KRMF606ESS0 "Upon arrival removed and replaced control tested unit and it is working properly. Called partner spoke with Patricia, was able to receive parts autho# kjdb700ep1; used 1 W11033168 (HARNS-WIRE) from stock"
RANGE JENN-AIR n/a unit need door latch and hinge replace; ordrng 1 W11029221 (latch-door) and 1 W10774091 (hinge-door) and 1 W10774090 (hinge-door)
MICROWAVE OVEN JENN-AIR n/a "found unit with display not turning on,i pulle dout unit to verify connection at control,then replaced panel and unit started working ok..Auth#JJEMI00NL2"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Replaced the ice maker with the water valve and now is making ice as design.
COOKTOP KITCHENAID KICU509XBL00 "Replaced Module assembly and UI display reset control to manufactures specs, advised cust to monitores performances for any call back isues."
DISHWASHER WHIRLPOOL n/a "Found unit w/ bad water inlet valve,need to order parts and rescheduled.; ordrng 1 W10872255 (valve)"
DISHWASHER MAYTAG n/a cust complaint not washing making noise---check motor wash pump is bad getting power to motor but not circulating water
WASHER AMANA n/a main control has failed no lights getting voltage will need new control to fix this issue for the customer; ordrng 1 W11116498 (control) and 1 W10850133 (cord-power) and 1 WPW10661045 (pump) and 1 W11307244 (latch)
COFFEE MAKER JENN-AIR JBC7624BS00 replace pump and regulator vavle and grinder and test unit ok
REFRIGERATOR WHIRLPOOL n/a Found unit to be operating normally advise customer of water routing unit tests - good.
REFRIGERATOR WHIRLPOOL n/a FCC*** Icemaker arm was not in proper position which was causing unit not to make enough ice to fill bin. reposition arm to its proper pllace and tested operation of unit. All checked ok.
DISHWASHER WHIRLPOOL n/a Advised customer to use rinse aid and run hot water at tap befoer running dishwaher. ran unit thru dianostics all checked ok.
RANGE WHIRLPOOL n/a FCC*** Customer instruct. Shwed customer how to turn on warmer zone burner. Checked all other funtions of range. All checked ok.
DRYER WHIRLPOOL WED5000DW2 "FCC, customer stated that there was a brutning smell and smoke coming from the time, found burnt timer and defective console assy, replaced console,timer and panels to correct"
DISHWASHER WHIRLPOOL n/a not washing. customer has cleaned everything but still not washing well. f7e1 error in history only. ran through diagnositc test cycle. und sump issue. customer decline
RANGE-GAS WHIRLPOOL KSGG700ESS1 "Cust cmpl range not igniting. Found covers mismatched, causing improper ignitor gap. Corrected & tested okay."
DISHWASHER WHIRLPOOL n/a unit is functioning properly. instructed customer on proper useage. job complete
MICROWAVE WHIRLPOOL WMH32519HZ2 "fcc, display shuts down aand cust has to unplug and plug back in to use unit. replaced listed parts tested and checks ok"
DISHWASHER WHIRLPOOL n/a Customer complaint the diswasher not get water check and found the control it bad replaced the parts and running the unit nma dnow it work a design /FCC/
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 Inspected unit replaced cover in the back and all unit tested ok
WASHER WHIRLPOOL WTW4816FW2 "Installed new control board, calibrated unit, test and check okay."
REFRIGERATOR JENN-AIR n/a 423-475-3251.... contact techline for assistance. customer will call once door arrives. pls set up with 2cc for install; ordrng 1 W10800815 (frz door) and 1 2mc (2mc)
WASHER WHIRLPOOL WFW85HEFW1 cust complaint stop in mid cycle----replaced control elec test ok
REFRIGERATOR KITCHENAID n/a Refrig. not making ice. Founded the I/M shorted. Replaced this one and now is working as design.; used 1 4317943 (ice maker) from stock
COOKTOP WHIRLPOOL WCG97US6HS00 check one cook gas top and found valve knobs melting direct shipp part #W11204451 Qty 3 descrition KNOB to customer ADVICE CUSTOMER THE KNOBS ARE ALL PLASTIC AND EACH MODEL HAVE ITS OWN PARTS LIST AND WE CAN ONLY USED FROM THAT PROFILE; ordrng 3 DSW11204451 (KNOB)s
REFRIGERATOR KITCHENAID n/a found that unnit had a defective thermistor and main control board. i replaced both parts. after repair i tested units operations and all checked out okay.
MICROWAVE OTR WHIRLPOOL n/a "Customer compaint, unit sparked. Checked unit and found the turntable motor at fault. Called techline to confirm this issue, informed me to replace motor and shafts also touch up paint for the Customer; ordrng 1 WPW10466420 (motor) and 1 W11096347 (spacer) and 1 W11096343 (support) and 1 W11213915 (ring) and 1 8212473 (paint) and 1 W11291538 (turntable)"
DISHWASHER WHIRLPOOL n/a found unit with a shorted keypad..per distributors and factory part is not available
WASHER WHIRLPOOL n/a "FCC*** Checked unit and found error code f1e1 (acu error). Replaced control board. Tested unit in normal operation, unit is now functioning properly."
REFRIGERATOR KITCHENAID KRFC704FSS00 "CHECKED AND CONFIRM THE ICEMAKER WATER TUBE IS BROKEN AND ICEMAKER ,GIVE ESTIMATE .; ordrng 1 W10853597 (TUBE ICEMAKER)"
WASHER WHIRLPOOL n/a "Customer complaint, uniit does not spin. Checked unit and found the motor at fault on this unit.; ordrng 1 W11189163 (motor)"
OTR MICROWAVE WHIRLPOOL WMH32519HB1 "Installed UI display. Tested okay, no further UI issues. Main board not needed."
DRYER WHIRLPOOL WGD4815EW2 "Replaced drum assy ,checked unit working ok"
MICROWAVE OTR WHIRLPOOL n/a called tech line told them if you splill water inside unit it leaks down onto range.they said unit is not made to be water tight. sr7724414080
DISHWASHER WHIRLPOOL n/a handel comming off of door.repaired handel all ok
WASHER WHIRLPOOL n/a Washer not spinning or wet clothes at the end of the cycle. Run diagnostic and found err code f0 e3 (overload). Recalibrate the cntrl elctr and explain costumer how to load the unit. Tested and showed is working as design.
OVEN WHIRLPOOL n/a CUSTOMER COMPLAINT BROILERNOT WORKING. CHECKED UNIT AND; ordrng 1 WP9760774 (elmnt-brol) and 1 2MAN (2MAN) and 1 OVNDOLLY (OVEN DOLY)
WASHER-TOP LOAD MAYTAG MVWX655DW1 WASHPLATE SCREW BACKED OUT/REPLACED SCREW & TESTED/CUST INSTRUCT ON LOAD SIZES
OVEN KITCHENAID n/a ordering parts.....; ordrng 1 W10810387 (conversion kit) and 1 W10782123 (door hinge) and 1 WPW10269201 (door hinge)
MICROWAVE WHIRLPOOL WMH78019HZ "found issues with interlock switches, there is a service kit to help prevent these switches from going bad so soon. will needd to order new switches and interlock service kit and return for repair.; ordrng 1 w11244490 (interlock service kit) and 1 W10727360 (microswitch) and 1 W10269458 (switch) and 1 W10211974 (switch)"
REFRIGERATOR KITCHENAID n/a not dispensing crush ice. found ice just jammed. tested after with customer present. working cube and crush both.
REFRIGERATOR WHIRLPOOL n/a Unit too cold. adjusted temp and compressor turned off as designed. Unit working as designed. Customer not satisfied with unit.
REFRIGERATOR WHIRLPOOL n/a "Troubleshoot unit, found refrigerator not cooling properly due to evap fan motor being shorted. Will need to order evap fan motor //WP2315539 and fan blade //WP2163777 and return to install and complete repair.; ordrng 1 WP2315539 (motor-evap) and 1 WP2163777 (blade-fan)"
FREEZER WHIRLPOOL n/a Replaced light bulb and light switch. Freezer light now working properly.
BELLA KITCHENAID n/a no cool found ref evap frozen over ordering cover. psp advised cust if part cant be found either whirlpool or flamingo will contact cust; ordrng 1 W10889360 (cover-evap)
MICROWAVE WHIRLPOOL n/a "FCC*** Checked unit in normal operation, unit is functioning properly. Instructed customer how to use controls. This is a one time customer install and instruct."
REFRIGERATOR WHIRLPOOL n/a not making ice .56e2 .faulty ice maker; ordrng 1 W11294907 (ice maker)
WASHER MAYTAG MVWB835DW1 checked and confirm the unit is still wrtty call claim speak with briana and was confirm unit that is 04/12/18.part installed and u nit working okay tested amd passed.
REFRIGERATOR WHIRLPOOL WRF560SEYW01 Called Partner Team SR# 7723805185 Zack Infestaion of roaches --- Installed new thermistor and de-iced the evaporator in the freezer. Installed drain cap as well. Removed the cardboard compressor panel. Found roach infestaion inside the board. Customer is aware that the unit is out of warranty at this time.
WASHER MAYTAG n/a "F0E4, F3E2- water errors. control is putting water in backwards. install checks good. order 1-W11195970, 1-W11172234.; ordrng 1 W11195970 (control) and 1 W11172234 (valve)"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 I replaced the front icemaker heater plate and put sealer gum around back per tech line instructions.
RANGE WHIRLPOOL n/a "CUSTOMER COMPLAINT WHEN USING BROIL FEATURE, OVEN TURNS OFF AFTER 20MINS. CHEKED UNIT FOUND SPARK MODULE BAD AND NOT HOLDING IN THE IGNITORS, FOR LEFT REAR IGNTOR BAD. CNTRL DOES NOT RESPOND TO COMMAND ANDTHE HEAT SENSOR NOT GOOD. CUSTOMER HAD ME REPAIR AND TRACK BECAUSE CONTINUES TO FALL OUT AND CAN POSSIBLY CAUSE FLORRTO BE SCRATCHED."
REFRIGERATOR WHIRLPOOL n/a complaint that ice/frost around freezer door. I see that gasket is not sealing on top. I used heat gun to expand gasket. Gasket is formed to door. Door is sealing fine.
REFRIGERATOR KITCHENAID KRMF706ESS01 Training 44
MICROWAVE KITCHENAID KMHC319ESS3 replaced magtube unit tested ok
DISHWASHER WHIRLPOOL n/a FCC*** Checked unit and found loose wire connection on control board that was replaced in October. Re- connected wire to control board. Unit is now functioning properly.
REFRIGERATOR WHIRLPOOL n/a "found upper gasket not sealing and applied heat gun to secure seal, temps all set properly and heaters turned on mullion vertical"
REFRIGERATOR WHIRLPOOL n/a "cc unit frosting tc removed frost and re sealed the liner. tested, unit checks all ok. job completed."
RANGE JENN-AIR JGRP436WP01 "Check one oven losing heat not keeping temp,take the avrage temp of oven it's averagin unit tremp is good,found gasket is very hard ordering one gasket ,autho for labor JJEQ400DL2; ordrng 1 W10876651 (GASKT-DOOR)"
REFRIGERATOR WHIRLPOOL n/a "adjusted handle and door , changed hunidity control status, ice door not sealing, order; ordrng 1 WPW10616134 (door-ice)"
WASHER WHIRLPOOL WTW8500DC2 Cust stated that the washer was making loud nosies. Checked washer and seen that the washer was hitting drip pan under the washer i raised the washer and readjusted shocks tested washer and all tested ok.
MICROWAVE KITCHENAID n/a replace bad mag and inverter and check unit ok
MICROWAVE WHIRLPOOL n/a "inspected unit found unit dosen't heat ,ordering parts; ordrng 1 W11230995 (magnetron) and 1 W10591803 (therm) and 1 W10561770 (capacitor) and 1 W11256462 (diode) and 1 W11087316 (transf) and 2 2man (2 man)s"
REFRIGERATOR KITCHENAID KRSC503ESS01 i found that units ice door is leaking from ice bin. i replaced units ice door. after repair i tested operations and all checked out okay.
WASHER WHIRLPOOL n/a power to unit .not comming on; ordrng 1 W10838672 (console) and 1 W10812418 (cntrl-elec)
MICROWAVE KITCHENAID n/a assit tech 85
RANGE WHIRLPOOL WOC54EC7HS00 UNIT WAS MAKING LOUD VIBRATION NOISES FOUND LOOSE PLASTIC COVERS IN THE mW SECTION CAUSING THE VUBRATION NOISES 23 ASSIST WITH SERVICE all opps ok AUTHO WJ72M00ML2
MICROWAVE WHIRLPOOL WOC95EC0AS02 shorted mag. and inverted. will need to order new parts and return for repair.; ordrng 1 W10217711 (inverter) and 1 W11098747 (magnetron) and 1 ovendolly (oven dolly)
REFRIGERATOR KITCHENAID n/a "KJCR100DL1 cc unit rattling tc reinstalled all lines and panels securely tested, unit checks all ok. job completed."
DISHWASHER KITCHENAID n/a "customer complaint unit door falling down checked unit replaced bad links tested all ok; used 1 8194001 (LINKS, DOOR) from stock"
REFRIGERATOR WHIRLPOOL n/a "cc unit leaking tc defrosted drain and tested, unit checks all ok. job completed."
DISHWASHER WHIRLPOOL WDT970SAHZ0 found that control board is not going throgh cycles . filling up and then draining right after fill up. also adjuster arm is broken.; ordrng 1 W11087208 (elec control) and 1 W10712395 (adjuster)
DISHWASHER WHIRLPOOL WDF330PAHS3 found jetdry setting to low set to 1 adjusted to 4 advised cust g/disposal also must be cleaned unit ok
MICROWAVE WHIRLPOOL n/a inspected the unit and found that the unit is not heating. needs mag WJDD000EPL1; ordrng 1 WPW10693025 (mag) and 1 W11256462 (diode) and 1 W10850446 (cap)
REFRIGERATOR WHIRLPOOL n/a "PUT CLAMP ON HOSE, WATER LINE IS SECURED PROPERLY."
REFRIGERATOR KITCHENAID n/a "replaced condenser fan motor , tested ok, tier 4"
REFRIGERATOR WHIRLPOOL n/a Refrig. not making ice. Founded the ice maker shorted. Order this parts.; ordrng 1 W11099789 (ice maker) and 1 W10917894 (water tube)
DRYER MAYTAG n/a Customer complaint unit not drying properly. Upon arrival checked unit exhaust. Found that there is not proper airflow. Advised Customer that unit exhaust needs to be cleaned out. Tested unit and it is working properly. FCC
DRYER WHIRLPOOL n/a customer complaint unit basket rusting checked unit part ordered; ordrng 1 W10811960 (spin basket)
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 found that units fridge temps were normal. spoke with tj with tech line to document this call. tested thermistors and temps and found no issues. advised customer to be careful of the placement of foods inside of the fridge. also customer wanted doors to be level so i adjusted the feet so the doors were flush. after repair i tested operations and all checked out okay. SR# 7724415586
N/A N/A n/a Customer complaint the dryer not have power check and the control it bad and need and the parts it discontinued i call the the ensure to let hen know the parts it disconmtinued and he will call customer in the next 3 bussine day jobs completed ref-7724395882 soke with karen 3980061 control 3978826 front panel
DRYER MAYTAG MEDC465HW0 "the customer complaint is that the unit isnt heating unit will run but heat wont come on, i checked unit is getting 240 and l1 and l2 to ground are getting 120; ordrng 1 WP3977767 (THRMST-FIX) and 1 279838 (ELEMENT) and 1 W10900067 (CUTOFF-TML) and 1 WP8318268 (THRMST-FIX)"
DISHWASHER WHIRLPOOL JDB9000CWP2 replaced latch to correct issue. tested unit working ok.
REFRIGERATOR KITCHENAID n/a inspected unit found units freezer door handle is completely loose had to tighten handle and now unit checks ok. door opens and closes correctly now. unit now checks ok.
COOKTOP WHIRLPOOL WFG515S0ES1 Customer complaint unit has broken grate Found left side grate broken installed grates unit check all okay FCC
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 reinstalled mullion unit tested aok
DRYER WHIRLPOOL n/a "checked unit costumer complaining the unit is tripping the breker, checked and found heater element grounded replaced and tested all is working has design called techline spoke with robert amp is good to terminal block, costumer need electrician to replaCE BREAKER IN CASE IF STILL TRIPPING THE BRAKER NEED TO GAVE US A CALL file# 7724408006"
DISHWASHER KITCHENAID n/a "found unit not draining,it was due to new disposal installed and plastic knock down piece not removed,i removed plastic piece and the