The Englands - Palm City, FL
The technician Josh presented himself well, was incredibly polite and respectful. Worked efficiently and ultimately solved the issue. If Josh's training through Flamingo appliance is a reflection of the company . Every other company out there should take notice.
Technician was prompt and courteous.
Doris - Miami, FL
Would recommend Flamingo Appliance Service for warrantied repairs. Since I have a one year warranty and an extended three year warranty, there was no cost for the service.
Pauline - Roswell, GA
Your company was out for the exact same problem 16 months ago. Service man was here for a total of 3 mins literally turned a screw drive 2 x to fix the click and he was going to charge me 90$ for labor. There should have been no charge at all for this service. I refused to pay and all of a sudden he says I am done everything is fixed. I payed the trip charge which was a total rip off! Terrible dishonest customer service.
Mary - Margate, FL
Roger - Miami, FL
Leika - West Park, FL
They came on time and was professional the whole time. They fixed the problem I had in seconds.
Grey - Roswell, GA
Jerome figures out the problem with my new cooktop in 30 seconds! Wonderful man.
Bruce - St. Petersburg, FL
Washing machine repair
William - Fort Myers, FL
The tech was fine my mane complaint is no one seemed to know what was wrong with our washing machine, even after replacing the parts twice it still went back to not working after the tech played with it the last time it started working again . At this point it is still working but no one knows exactly what was causing the problem.
Jamie - Port Charlotte, FL
Chris was great. Very honest and upfront.
Sonia - Miami, FL
Terrible Service! Nothing was fixed.
Hossein - Delray Beach, FL
My side by side fridge keeps freezing food in it. Also, the freezer has lots of thrush. I paid a lot for these appliances and want them work properly without headache. Your service guy was clueless. Just talking and nothing more.
Amazing service and service person!
Traci - Atlanta, GA
This is my second call with Flamingo and both times the service person has been courteous and efficient. Highly recommended!
Cliff - Bradenton, FL
On time, knowledgeable, professional
Debbie - Hollywood, FL
I’ve used Flamingo for years. Their service is consistently excellent.
Patricia - Jupiter, FL
My technician called in advance of appointment to confirm time and review needed parts. He then again called on way to appointment, was on time. He was polite and courteous, was knowledgeable about his job and was efficient in completing the job. He had informed me of everything along the way.
Mary - Bradenton, FL
Great knowledgeable repair services,and great friendly attitude. Called before arriving and on time.
Norman - Boca Raton, FL
Dorothy - Miami, FL
The repair person was respectable, very courteous, and he explain his work
Meredith - Brandon, FL
Very good job
William - Naples, FL
Thomas - Clearwater, FL
Great service, very accommodating
Ralph - Dunwoody, GA
Steven - Boca Raton, FL
Susan - Largo, FL
Great , great service. Would highly recommend!!
Annie - Cumming, GA
Tyler was great!!
Allison - Atlanta, GA
Reese was professional and knowledgeable.
Refrigerator drawer repair
Christy - Lawrenceville, GA
Took a couple of tries but now the drawer is working like new!
Debbie - Boca Raton, FL
Great service and knowledgeable about products
Brenda - Covington, GA
Very knowledgeable about product and service was superb!! Thank you Flamingo for such quality service.
Arturo Perez - Miami, FL
Marcelo, the service agent sent to my home was excellent took his time, and corrected the problem, was husband is disabled and he was attentive to making sure he fixed our drier. I would highly recommend this person for anyone needing assistance with their appliances. I will request Marcelo the next time I need Flamingo Appliances Repairs
Karen - Port Charlotte, FL
Carolynn - Atlanta, GA
Christie - West Palm Beach, FL
Tom - Cape Coral, FL
Very satisfied with the service
Kaye - Duluth, GA
William is so efficient, knowledgeable and kind
Did not resolve issue was in a hurry
Kelly - Snellville, GA
Technician was in a hurry and didnt install the dryer piping correctly my neighbor had to resolve what he was supposed to repair. I paid for a warranty with Lowes and I expected a great service experience. He also did NOT give me any paperwork to sign or initial and I questioned that.
Douglas - Apollo Beach, FL
Technician quickly resolved problem with our refrigerator.
Victoria - Surfside, FL
Great service by Tony!
Amy - Venice, FL
My problem turned out to be a very simple fix, but Tony took the time to adjust the way my dishwasher fit in the opening of my cabinets so it was much better. He also checked the filter and talked to me about the detergent and why the liquid wasn’t a good choice and said I should switch to the tablets. I really appreciated his time and suggestions. I was very pleased with his service.
David - Duluth, GA
Still have problem with noisy refrigerator.
Angela - Sandy Springs, GA
Design - Marietta, GA
Celina - Gainesville, GA
Our repair man was knowledgeable and professional.
Great service by Jerome
Raymond - Roswell, GA
Vanessa - Miami, FL
Good professional service
Emiliano - Jupiter, FL
Good professional service
Would use again.
Francis - Wellington, FL
Great service. Would highly recommend.
Melanie - Gainesville, GA
Josh was so knowledgeable. He took the time to explain to us. Would highly recommend this company.
Whirlpool warranty service
John - Fort Myers, FL
Fridge has temp,control issues after only 1 month of use. Not a happy camper with Whirlpool this time, after many years of them being great. Very happy with the service !
William - Naples, FL
Reliable & professional
Sherri - Lakewood Ranch, FL
diagnosed issue quickly & came back when part available. Replaced & fixed.
Eventually good service
Ruth Ann Brister - Coral Springs, FL
It only took 3 trips and one no-show to get my knob on my stove repaired.
James - Conyers, GA
Kim - Peachtree City, GA
I was so pleased with our experience with David. He was prompt, fast and very knowledgeable!
Thorough, clean, knowledgeable, helpful expert
Douglas - Miami Beach, FL
I hope the adjustment will make the unit operate properly
Fast, Friendly and Trustworthy
Emory - Marietta, GA
Excellent experience all around.
Flamingo is a good company .I bought a waranty from them 6months later.my washer machine had an issue.I called flamingo,They came out fixed it
Trinh - Marietta, GA
if you buy any things more than 8 hundred .it is good to buy a warranty with it.Cause you dont know how long it going to break down on you.
Joseph - Naples, FL
Anson - Sarasota, FL
Great service, knowledgeable friendly technician
Paul - Palm Beach Gardens, FL
Leandro - Palm Beach Gardens, FL
Efrain was awesome. He called us 15 minutes before his arrival which I appreciated. He was professional and friendly and honest. I appreciated that he answered my questions. He is very knowledgeable and a good technician.
Stevenw - Fort Myers, FL
Tech is a great guy and refrigerator is making ice again. (After 6 service visits by Sears). However, still not dispensing ice which was the original problem. Also had water leak today; had to shut off water to fridge. Called AHS again and they are sending yet another 3rd part repair company on Monday even though I requested Flamingo to have consistency. Frustrating.
Great service polite professional and a gentleman
William - Davie, FL
Angel - Lehigh Acres, FL
The technician was very professional.
Blanchard - Tavernier, FL
Jessica was very polite and informative .She expand the water service and ice maker on this refrigerator very well very knowledgeable and satisfied with her explanation. Thank you
Nancy - Southwest Ranches, FL
Manny has always been professional and we appreciate his experience and knowledge of our appliances.
Myrlton - Cape Coral, FL
Rafael is very professional and courteous.
Great service, too expensive.
Magdi - Alpharetta, GA
They did a great job fixing my dryer, however, we needed a $47 part. They charged a $90 labor fee AND a $98 service call. We were not told upfront that it was going to be $188 to fix a dryer with a $47 part that took less than 15 min. I later spoke with a friend who told me we were ripped off and they called another service company who only charged the $90 for labor for their $135 part. We will go with another company next time and will not recommend Flamingo on our neighborhood Facebook page.
Carol - Brooks, GA
My technician did a great job she kept me informed of delays.
Service with fast
Abner - Plantation, FL
The service person was polite
Todd - Highland Beach, FL
Was very good
I would definitely recommend Flamingo
Terri - Jupiter, FL
Andrew was on time courtesy and knowledgeable. He was in and out quickly.
Amy - Delray Beach, FL
Miguel was great. He was on time very courteous and knew exactly what to do
Warranty service call
John - Jupiter, FL
Flamingo service was great. Whirlpool refrigerator is junk. High price, compressor blows within 1st year now I have a problem appliance going out of warranty. Don’t buy Whirlpool, their customer support is awful and they don’t stand behind their product. They said I should spend another $500 for an extended warranty. How about they sell you a good product and replace it if it’s bad. A refrigerator should last for 10 years without trouble.
South - Doral, FL
The best service
Wash machine repair
Phillip - Bonita Springs, FL
Excellent service. Technician was very knowledgeable and personable. He was able to quickly identify and resolve the problem.
Larry - Marietta, GA
Nicole - Tyrone, GA
Tom - Osprey, FL
I have had Flamingo Appliance out a few times over the past two years. They are great and won't let you down!
Fast and good service
Teresita - Atlanta, GA
The service was awesome.
Roena - McDonough, GA
My appliance is working great. I just want to say thank you.
Karen - Venice, FL
Very friendly, knowledgeable and he went above and beyond to accommodate my schedule.
Laurie - Naples, FL
Hector did a great job!
Gene - Mableton, GA
Patrick is very knowledgeable and knows the appliances.
David - Fort Myers, FL
Joe S. our technician was able to identify the problem right away and repaired the washer that day.
Karyn - Fort Myers, FL
Great service and friendly
Brian - Weston, FL
Good service, right on time
Technician showed up 1 hour outside of 3 hour window.
John - Fort Myers, FL
Claire - Duluth, GA
Nice fellow, very helpful!
104 NW 10 avenue
Giovanni - Miami, FL
Flamingo is terrible
Richard - Coral Gables, FL
Melvin - Austell, GA
Very knowledgeable and quick response time and very much on time everything’s great
Terry - Atlanta, GA
Linda - Boca Raton, FL
Good Job! Great Service.
Gary - Sharpsburg, GA
Ice cube function
Joe - North Port, FL
Great service fast
Elizabeth - Miami, FL
Marcelo was great and efficient
Donna - Palm Beach Gardens, FL
Technician was prompt courteous knew exactly what was wrong -ordered the part came back and gave me some good tips on the refrigerator -very pleased
On time and job completed quickly and correctly
Jan - Marietta, GA
Great, convenient service
Charles - West Palm Beach, FL
No complaints about Flamingo....
Keith - Miami Beach, FL
...but my Whirlpool fridge was deemed "non-repairable" after two and half years and many visits from Flamingo. Good thing I got an extended warranty. Danny and Anthony were prompt and courteous and explained things clearly and they did as much as they could recognizing the circumstance. They just don't make fridges like they used to... oh well...
Courteous and Extremely Helpful
Cynthia - Tamarac, FL
Phlip - Loxahatchee, FL
The guy that came out to the house was very polite told me exactly what to do he fix the washer and I would recommend highly for another job as a repairman I guess but you got a good employee there and thank you for sending it have a blessed night
Rene - Miami, FL
Repair done quickly
Paula - Lawrenceville, GA
Repair was done quickly and efficiently.
timelee and professional
Lucy - Rotonda West, FL
Betty - Pompano Beach, FL
Al has been working on our ice maker since June. He is determined to make it work. 5 service calls later still no ice! Al is patient, friendly and professional. Flaming Appliance is fortunate to have Al as an employee and a represents your company very well.
Very nice person, great service
Judy - Conyers, GA
Horace always call before coming. He explains the problem, very nice.
Stacy - Boca Raton, FL
Love Magno the nicest guy ever and always knows the problem. Highly highly recommend. So friendly
Same issue again
John - Sarasota, FL
The technician arrived and, after some time of disconnecting and reconnecting the wiring, it suddenly began working but he admitted he didn’t know why or how. Well, a week to the day later, the same exact problem reoccurred.
Debbie - Boca Raton, FL
Great service by a great technician
The Technician was great. However, it took a long time for the microwave to be repaired; about 6 weeks
Marie - Buford, GA
Some spare parts should be kept readily available. I have no issues with the technician. 6 weeks was too long to wait
Did not fix anything
Alan - Bay Harbor Islands, FL
Martha - Sarasota, FL
Great service, pleasant and helpful.
Very knowledgeable ‘
Dawna - Boynton Beach, FL
Matt - Sharpsburg, GA
Sharon - Gainesville, GA
Joshua was on-time, very pleasant and very knowledgeable. Great asset to your company.
Excellent service tech
Dick - Venice, FL
Victor - Miami, FL
Marcelo is true professional. He listened to the problem, offered solutions and was very knowledgeable. The best thing was his follow up the very next day and continued support until the issue is resolved. Outstanding service!!!
Steve - Naples, FL
Steve - Naples, FL
Excellent in every way
Steve - Naples, FL
Saul - West Palm Beach, FL
Great service patients
Phyllis - Royal Palm Beach, FL
Great service very nice
Marie - McDonough, GA
Denise - Naples, FL
Very great service prompt & fast
Ronald - Safety Harbor, FL
somewhat pricy service call & labor charge
Harold - Fort Myers, FL
Wayne - Ave Maria, FL
Nate is always so knowledgeable and sweet!
Dawn - Barrett Township, PA
Denise - Austell, GA
Great The technician was very informative and helpful as well as knowledgable about the products he service.
Kind and efficient
Jeanine - Tampa, FL
My tech was very kind and efficient. Great timing for both visits.
Earledonna - Bradenton, FL
My washer went on the fritz and Luke was able to diagnose the problem immediately. Parts were ordered and an appointment was made to install them as soon as Flamingo received them.
Great Professional Service
Clement - Boynton Beach, FL
From start to finish Joel provided professional and courteous service, keeping us informed at each step of the repair. Will be keeping your card.
Gary - North Miami, FL
phone people were very nice. tech was very professional
Robert - Atlanta, GA
He was very courteous and knowledgeable. He indicated that refrigerator's ice maker could not be repaired because we would have to empty the cube box once a week and then dry off the container before placing it back to make ice cubes. I could see the freeze build up and it took 1 hour before we could put ithe container backin freezer.
Neil - Marietta, GA
Excellent service. Knowledgeable technician and very professional.
Keith - Sarasota, FL
Great techs. On point. On time
The service is great, however I’m waiting for my invoice to be updated so I can submit to my insurance.
Cynthia - Fort Myers, FL
Very friendly service. Everyone is polite.
Steven - Valrico, FL
Russell did a great job and was prompt and professional.
Dawn - St. Petersburg, FL
Great job! Super professional, friendly and knowledgeable
Fantastic service and very friendly
Joel - Atlanta, GA
Liliana - Arcadia, FL
I was pleased with the communication provided by the technician. He kept me informed and completed the repair to my satisfaction.
Polite and professional
Peter - Boynton Beach, FL
The repair tech was on time, polite and professional. Did not have the correct spare parts on his first visit so he had to come back a few days later.
George - Parkland, FL
Prompt and efficient service
Dev - West Palm Beach, FL
Most courteous, accommodating and knowledgeable service person! Would definitely use Flamingo for future service needs!
Inferior Service Call
Unsatisfied Customer JD - Boynton Beach, FL
The front office staff was very nice and helpful in setting up and confirming the appointment, as well as determining why the appointment was running behind schedule. We did have to wait beyond the time window that we were given for the appointment, without any notice of the delay. I had to call the front office to find out what was going on with the scheduled timeframe. The level of service was not what was expected. As knowledgeable customers who understand the product and its performance ratings (based upon research), we were treated like ignorant customers who know nothing about how a refrigerator works (even though we made it very clear that we did our due diligence on the appliance's functions and performance expectations. Furthermore, when we requested a more in-dept analysis of the problem, we were given a lecture as to how the appliance should work, under what optimal conditions the appliance is supposed to perform to expectations, and that all was working as expected. When we tried to explain that the appliance showed a demonstrable change in behaviour, we were told AGAIN that there was nothing wrong. The only tests made were to take the temperature of the unit and to test the temperature settings in order to test the cooling mechanism. There was no attempt to test why the refrigerator was behaving differently, that is, why the appliance sounded differently under the same circumstances of use. We were also told that for the unit to perform best, the temperature of the house has to be at 68 degrees Fahrenheit, which is not true and was not the case in ANY like appliance in the past (and in particular this appliance being serviced). We are engineers and spacial designers, which gives us a technical edge over most customers. We investigated the Whirlpool appliance specifications, the troubleshooting guide and the performance specifications and tests conducted by Consumer Reports (as well as other refrigeration engineers). And I worked for a Major Refrigeration Company and have an understanding of the fundamental refrigeration processes. We also made observational evaluations and found that the unit needed to be investigated for the issue we reported to Whirlpool Customer Service. FINALLY, we were told that if the Whirlpool Limited Warranty Period of 12 months expired, that there was a 1-month grace period given by Whirlpool. Upon checking with Whirlpool Customer Service directly, they confirmed that the 12-month Warranty was non-negotiable (and only under very extraordinary circumstances would Whirlpool consider modifying it); and that therefore we had received incorrect information by your service technician. The technician also let the trainee perform some of the minimal tests and only did a few explanations of temperature settings that could affect the performance of the appliance. I felt like I was being given a sermon (more than once), rather than actually doing a more indepth analysis of the issue. While I am sure that some other customers might be satisfied with such a cursory evaluation, we were not, but felt that there was no use in discussing the matter further with the technicians. Therefore, we asked them to leave if that was all they were going to do. I also reported the issue to Whirlpool. Pricing was not an issue because the unit is still under warranty, so the issue was not one of cost. It is an issue of quality of service commitment performed by your company's personnel.
Ms - Homestead, FL
The gentleman was very nice and kind thank you
Michael - Port Charlotte, FL
Parul - Alpharetta, GA
Anthony was great, he was able to figure out right away , what was the problem , very professional , price was a little high , but it was worth !
Aida - Miami Beach, FL
Great Service !
John - Boca Raton, FL
Terry - Naples, FL
William...Jay - Austell, GA
Patrick was very professional and very knowledgeable on the ice maker. Hope it does not breakdown soon, but if so, only Patrick should be assigned the task.
Steve - Lely Resort, FL
Technician was very knowledgeable and efficient. Replaced panel and gave us a tutorial on how it works.
Susan - Duluth, GA
Ester - Safety Harbor, FL
Very good service!
Fridge water valve
Fred - Miami, FL
Great experience. Nathan (technician) was really nice and knowledgeable. They called before the appts to head over and fixed the problem right away.
Extremely poor communications
Ralph - Tampa, FL
Obviously nobody is listening on the other side of the phone when talking to a client. I told them twice when they called me it was for a washing machine and they kept saying it was a dryer. I have no way of correcting that if they are not going to listen. I will never buy the best buy warranty program again. What should have been a very simple job turned into a hassle because nobody could fix my machine when they determined it was not under warranty but they also could not fix it with out coming back even if I paid them. So this was a waste of time and showed a lack of desire to just get the job done and satisfy the customer. So I give you a failing grade in every way.
Cindy - Jonesboro, GA
Very helpful, pleasant
Debra - Lilburn, GA
Abbey - Boynton Beach, FL
Still waiting for my receipt to be sent for my records! Other than that service was excellent!
Shari - Key Largo, FL
Jessica quickly diagnosed & order the part for my range.
Tracy - Alpharetta, GA
Excellent and efficient service. Very friendly and helpful
Very good service
Very competent, professional service.
Justin - Delray Beach, FL
Sara - Cape Coral, FL
We were very pleased with Ralph Palazzolo. He came prepared with the parts to fix my dishwasher and got it working in no time. He was very professional and knowledgeable. I will defiantly use him again in the future and recommend him to my friends and family.
Very professional and polite. Appreciated he wore footies
Marge - Estero, FL
Suzy - Cumming, GA
Tyler ordered our part based on they symptoms and checks we had performed. Saved a diagnostic visit. Really appreciated that!
Reliable Service and Technician
Shannan - Atlanta, GA
My service call was great. Technician was helpful and efficient, very professional, no issues post repair. I would definitely use Flamingo again.
Richard - Lake Worth, FL
Mr. Torres quickly diagnosed the problem and repaired it.
Beatrice - Hallandale Beach, FL
Your technician Danny Burdier, was the best. Skilled, knowledgeable, sooo effficient, and honest. Thought I had a huge problem and he solved it in 3 minutes!! I love that guy, and whirlpool! So many other brands are garbage!
He did great job!!!!
Minh - Marietta, GA
Gina - Boynton Beach, FL
Jessica - Douglasville, GA
Patric was great! Very professional and helpful!
Darolyn - Marietta, GA
Alexis - Bradenton, FL
Mike and Mike were extremely professional and provided superb service. They arrived on time and fixed the issue in a prompt manner. They explained everything to me and made sure everything was to my satisfaction. They seemed to care and appreciated their friendliness. Overall, excellent and outstanding across the board. Thank you so much!
Danielle - Riverview, FL
Jerry - Dunwoody, GA
Theda - Sarasota, FL
Paola - Weston, FL
Dallas - Conyers, GA
The service is great. However, the Whirlpool refrigerator is not the best. This is the second time in 6 months that it has stopped cooling. Each time it has been a control board.
Marisol - Palmetto Bay, FL
Elwood - Cumming, GA
Expected tough issue but Svc rep understood and recognized problem immediately Fixed in a very short period of time
Brandi - Atlanta, GA
Jenoise - Griffin, GA
Wonderful service, great people!!
Good follow up
Daniel - Palm City, FL
Minna - Boynton Beach, FL
Miguel had services a similar problem with my kitchen aid refrigerator earlier this year. He explained that the repairmen were instructed to repair this apparent glitch in these refrigerators differently this time, and proceeded to use the new protocols. Miguel was patient, explain8ng the procedure, and clearly 7nstructed me I. What to do during the next 24 hours. Of course, I a, unhappy that this “freezing problem” seems to persist, but Miguel was optimistic that it was now fixed.
Barb - Jensen Beach, FL
Joshua was very polite and friendly and then when he came in the door. I really appreciated the shoe coverings I am so tired of people coming into work on my house dragging in mud and everything else. Furthermore I am disabled and I really appreciated his going out of His way to take pictures of the situation with his phone and bring it to me to see. It is a challenge for me to get up and down and walk so that was huge as far as I’m concerned on his behalf.
Neil - Islamorada, FL
Could not have been more pleased
Excellent, 5 Stars All The way!
Linda - Jupiter, FL
Patty - Naples, FL
Convenient service provided with high level of professionalism
Patti and Sandra - Fort Lauderdale, FL
Robin - Delray Beach, FL
I had a wonderful technician, Miguel! Even though he couldn’t fix my problem, he was great in exposing everything to me!
Irene - Ellenwood, GA
Great service. The person who came to our house has excellent customer service skills. He answered every question that I asked him.
Stephanie - Venice, FL
Ron and Holy
Ron - Weston, FL
Jesse - Marietta, GA
I was impress with the excellent system.
was going to spend 1500 for a new frig --180 was a bargain
Linda - Sarasota, FL
WASHER WHIRLPOOL WFW5620HW0 found that both water valves were not opening even though voltage was present. replaced valves .tested ok
VENT HOOD UNKNOWN WVW51UC0FS1 customer complaint:unit lights will not operate.tech found that connection had a suckout at connector unit is operating as designed.
REFRIGERATOR WHIRLPOOL WFE320M0ES1 replaced both leds unit is working as designed.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 UNIT ARM STUCK ON SIDE WALL WITH ICE REMOVED ICE UNIT NOW WORKING JOB COMPLETE
RANGE WHIRLPOOL WFE515S0EW1 part installed unit working okay tested and passed.
WASHER AMANA NTW4516FW3 Replaced control and ran rinse and spin. Paused unit 3 times to verify proper operation. Unit is working as it should.
REFRIGERATOR WHIRLPOOL WRT318FDMM02 "REPLACED HARNESS,CONTROL, AIR DUCT UNIT IS WORKING TO SPEC JOB COMPLETE"
DRYER - ELECTRIC WHIRLPOOL NED4655EW1 3 PRONGED PLUG NOT MAKING CONSTANT CONTACT WITH OUTLET CAUSING IT TO NOT HEAT AT TIMES/ADVISED CUST TO REPLACE 204 OUTLET
WASHER WHIRLPOOL MHW6630HW0 "arrived at the unit installed housing the unit ran water in it no leaking the customer said that the unit would run even after end i didnt find any error codes unit seems to be working well,"
REFRIGERATOR WHIRLPOOL WRS312SNHW00 "arrived at the unit, the customer complaint was that the unit door wasnt level i level the door and adjusted the logo, and set the temp unit is working well."
WASHER MAYTAG MVWX655DW1 "7725840021 arrived at the unit installed board, it blow called techline short in pump returing today with control and pump ordering part from lake city; schdld next appmnt for 9/11 WED !"
REFRIGERATOR KITCHENAID KRFC302ESS00 arrived at the unit installed door the unit is working and closing well.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 "inspected unit andcustomer complaint of ice maker inop. was able to force cycle unit, no cubes stuck in maker. please order ice maker and reschedule for 9/14/19; ordrng 1 WPW10300024 (icemaker)"
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replaced control and evaporator fan motor. Unit now ready for use.
DISHWASHER KITCHENAID KDTE234GPS0 "FOUND NO STORED ERROR MESSAGES, FOUND HEATER PULLING 7.5 AMPS, FOUND CUST NOT USING RINSE AID, INSTRUCTED CUST ON USAGE OF RINSE AID, TESTED OK."
DRYER WHIRLPOOL WED4850HW0 "Complaint of not heating. Exhaust temp of unit on timed dry high heat is 162 degrees. Air flow to the outside is good, drum rotation is good. Unit is working as it should."
FREEZER WHIRLPOOL WRF535SWHZ00 REPLACED DOOR SHIM UNIT IS TO SPEC DOORS LEVEL JOB COMPLETE
WASHER WHIRLPOOL WTW4816FW2 unit was in lock out cust not useing HE soap informed about proper soap unit had no codes an is working to spec job complete
WASHER-TOP LOAD AMANA NTW4516FW3 WASHER UNABLE TO START CYCLE DUE TO SEVERLY LITTLE TO NO COLD WATER PRESSURE THROUGHOUT ENTIRE HOME/CUST ON WELL WATER
WASHER-TOP LOAD MAYTAG MVWC415EW1 DRAIN HOSES HANGING INTO SINK NOT THROUGH CONVENTIONAL DRAIN LINE BEHIND WASHER/CUST WANTS SOMEONE TO SECURE DRAIN HOSE TO SINK/INFORMED CUST I COULD NOT DO WHAT SHE REQUESTED BECAUSE OF LIABILTY ISSUES
WASHER WHIRLPOOL MVWC200XW2 checked and confirm unit needs switch and suspensions; ordrng 1 WPW10268911 (switch) and 4 W10780048 (suspension)s
WASHER N/A WTW5000DW1 "inspected unit and customer complaint of unit not filling with water, ran test mode, unit completed cycle no issues. recalibrated unit, rechecekd unit all ok"
REFRIGERATOR WHIRLPOOL WRT108FZDB99 UNIT NOT COOLING CORRECTLY DUE TO A LEAK IN EVAP. NEEDS SS REPAIR. CUSTOMER REQUEST TO SEND A DIFFERENT TECH DO NOT SEND 55.; ordrng 1 W11092625 (compressor) and 1 W10836706 (evaporator) and 1 SSTECH
REFRIGERATOR MAYTAG MBF2258DEM00 "bottom mount refrigerator roller assy on left side faulty causing damage to flooring, needs replaced; ordrng 1 WPW10515763 (roller)"
REFRIGERATOR KITCHENAID KRFC704FSS00 ORDERED ICE MAKER CUST PAYS LABOR; ordrng 1 W10908391 (ICE MAKER)
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 found water line leaking at top of unit ordered parts listed return visit is needed; ordrng 1 67006317 (fill tube) and 1 W10882923 (im) and 1 WPW10334458 (connector)
WASHER MAYTAG MVWB835DW4 "replaced units control board , user interface and latch , after the repair i tested operations and all checked out okay."
WASHER AMANA NTW4516FW3 F8E1-long fill error. standpipe is only 16 inches high. must be at least 39 inches high. advised cust to install according to install guide. all functions are operational in manual mode except hot water is cold. SR#7725842353.
REFRIGERATOR KITCHENAID KSRG25FKSS01 replaced defective icemaker motor module from m.b truck stock. run and check operations and unit test ok
RANGE-GAS WHIRLPOOL JDS9860AAP unit has bad cabinet and cant replace customer will have unit replace
WASHER ROPER RAS6233JQ0 unit has bad gearcase and motor customer will have unit replace
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "FOUND CNTRL IS CAUSING LACK OF DEFROST, NEED TO ORDER NEW CONTROL., ordrng W11196400/control (by BG)"
WASHER MAYTAG MHW5500FC1 touch panel not working. replace panel tested ok now.
WASHER MAYTAG MVWC415EW2 "email@example.com customer complaint that the unit was not starting, found the dor not locking. found the strike was not was not engaging into the lock mechanism. strike was flipped backwards not inserting into the lock, repaired this issue , tested unit in diagnostic mode all function checks ok FCC"
WASHER MAYTAG MHW5500FW1 "Unit is getting 120V but is DOA. order 1- W11201286, 1-W10911042.; ordrng 1 W11201286 (control) and 1 W10911042 (u/i)"
WASHER WHIRLPOOL WTW4816FW2 "im tested full cycle and I only found that the client had almost cold cold water delaying the entry of cold water to ringe cycle and the open and tested full cycle with clothes in this washing machine and is working perfectly well, no more challenge sa aut# wm2g0m2apl1"
DRYER MAYTAG MEDC465HW0 "Felt is worn off of drum at rear and rubbing metal to metal. order 1-W10899578, 1-W10612022.; ordrng 1 W10899578 (drum) and 1 W10612022 (seal)"
REFRIGERATOR WHIRLPOOL WRS970CIDM00 "replaced switch to correct issue. contractor not on site to sign, spoke over phone"
MICROWAVE KITCHENAID KEMS308SSS05 assisted 75. see 75 for notes
DISHWASHER WHIRLPOOL WDT790SAYM0 light on but not starting. lights are blinking on panel. unit needs new UI panel. panel and UI come apart.; ordrng 1 WPW10629159 (housing ui)
REFRIGERATOR KITCHENAID KRFC300ESS01 "installed new gasket, unit tested okay"
WASHER MAYTAG MHW7100DW0 customer complaint about noise in spin and control panel flashing numbers and also turning of options without being pushed. will need a touch panel.; ordrng 1 W10774411 (console) and 1 W10774408 (console)
REFRIGERATOR MAYTAG MFT2976AEM02 refer to Technical Service Pointer #: W10666205C unit not cooling use S71233 for repair cost from MFG bil out service fee to AHS; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "nstalled im bracket , adjusted im and tested"
WASHER MAYTAG MVWB835DC4 "Diagnosed unit found that washer was making some noise due to the rotor was out of palce, repair and reinstallled the rotor assy and tested all components everything is working as designed . also calib the elec board."
DISHWASHER KITCHENAID KDPE334GPS replaced the pump/motor and drain pump. Tested and unit is functioning as designed.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Diagnosed unit found that the Refrigerator was not dispensing water properly due to the water line at filter housing was not connected correctly, repair and reinstalled the water tube at the filter housing and tested all components everything is working as designed."
REFRIGERATOR WHIRLPOOL WRF560SMHV00 "inspected unit, found the unit has a defrost issue, will replace evap thermistor and control board; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10383615 (thermistor)"
DRYER WHIRLPOOL WED5700AC1 unit needs a new dryer door switch; ordrng 1 WP3406107 (switch-dor)
DISHWASHER WHIRLPOOL WDT750SAHZ0 "found glass in drain pump and not draining, replaced drain pump, now draining with no leaks - tests good"
REFRIGERATOR KITCHENAID KRFF707ESS01 "found leaking from im , aklso ff evap froze solid , shelving froze in place , repair exceeds auth , needs evap cover, suport and harness as well as im and valve for leaking, cust leaving town till mid oct will call in to scedule return apt, inst cust needs to be shut off to defrost 24-48 hrs before next service,; saved tckt , states that autho needed"
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Found defrost drain frozen cleared and test unit tests - good.
PEDESTAL WHIRLPOOL WFP2715HW0 replaced defective front cover with blemish on the finish. Check operations and unit test ok
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "installed new motor and cover, unit tested okay"
WASHER MAYTAG MVWB835DW3 fcc. not working. ran diagnostic all tssts passed recalibrated. unit is running as designed
DISHWASHER AMANA ADB1400AGW1 "unit not draining, op hoses and drain pump; ordrng 1 WPW10545278 (drain hose) and 1 W10876537 (drain pump) and 1 8269144A (drain hose)"
WASHER WHIRLPOOL MVWB835DW4 "Washer with err code f8 e1 (LF). Founded the hot water close. Recalibrated the board , tested and now is working as design."
RANGE WHIRLPOOL WFE505W0HZ1 "inspected unit, found the units harness on the terminal block is burnt off at L1 causing the error code, will need to replace harness; ordrng 1 W11134842 (harness)"
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Repaced door due to defective door. Installed new magnet and name badge and all tested ok.
OVEN WHIRLPOOL WFE515S0ES2 "Customer states that unit is throwing a F5E1 on unit. Found switch failed. Installed switch, test fail. Unit is not sending power to light from board. Unit needs new control.; ordrng 1 WPW10107820 (latch-door) and 1 WP9761013 (latch-door) and 1 W11281687 (sockt-lite) and 1 W11122543 (cntrl-elec)"
DRYER WHIRLPOOL WED75HEFW0 "(WM3CT00NPL2) Please use autho. Customer complaint unit has stuck key, f9-e0 also wont heat . i checked all thermal fuses found element has opened . also replaced user interface unit now passe all testing i have made and is working as designed (FCC)"
MICROWAVE WHIRLPOOL KOCE500ESS08 replaced defective switch/harness assembly. run and test operations and unit test ok.....km3ngm3nl2
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Installed new magnet to new door tested fridge and all tested ok.
DISHWASHER WHIRLPOOL WDF330PAHB2 panel scrtached; ordrng 1 W11095590 (panel (black))
WASHER WHIRLPOOL WTW5000DW1 Replaced defective basket with washplate and CTRL.
DRYER WHIRLPOOL WET4024HW0 Replaced all parts tested unit with customer present all checks ok no issues found
OVEN WHIRLPOOL JMW3430DS02 Oven test fine with no error codes. Temp drops with every cycle. Need new electronics.; ordrng 1 OVENCART (TOOL) and 1 W10821712 (GOC) and 1 W11236885 (CONSL) and 1 W10859573 (SENSR) and 1 W10889134 (HRNS) and 1 W10874060 (HRNS) and 1 W10571361 (HRNS)
RANGE WHIRLPOOL WFE530C0ES0 HOT SURFACE light on this range would not turn off all switchs tested good i found large element causing this issue replaced ran testing will send the others back unit now passes (FCC)
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Installed new icemaker I picked up from marcone tested unit all checks ok icemaker cycled with customer present ; pckd up 1 WPW10300022 (icemaker)
ICE MAKER WHIRLPOOL KUIX505ESS2 Unit is working and full of ice at this time.
DRYER WHIRLPOOL WED85HEFW0 Unit is not heating properly. Found open heater. Ordering new heater with thermostat. Needs part# 280148 thermostat-- part# WP8544771 heater Needs additional authorization; saved tckt
WASHER MAYTAG MVWX655DW1 Customer stated that the washer was not spinning out correctly. Checked washer and seen That the washer tested ok at this time.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Uppon arriveds replaced the evap and charger the unit and now it working a design jobs completed
WASHER WHIRLPOOL WTW5000DW2 Customer stated that the washer was not complete the cycle. Checked washer and seen that the drain hose was far in the drain causing malfuction. Recalibrated washer and all tested ok.
OVEN KITCHENAID KOCE500EWH06 Received wrong part in box. return visit 9/19/19; ordrng 1 W10772814 (glass door) and 1 WPW10709147 (liner)
WASHER MAYTAG MVWX655DW1 need to order part.; ordrng 1 W11035751 (gc)
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 tech training - 28
COOKTOP KITCHENAID KICU500XSS00 i call techline and tell me we need to replaced the user insterface in the same time becasue the configurection it diferent now ref-7725841271 1800-253-1301; ordrng 1 WPW10396615 (control)
RANGE WHIRLPOOL WFE530C0ES0 Customer complaint unit had a circlair crack around large element i ordered both element and glass for thermal issue. found element passing all testing . changed glass for thermal issue unit now passes (FCC)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Unit is not making ice due to shorted icemaker. Removed the old icemaker and installed a new one. Tested unit & passed.
DISHWASHER WHIRLPOOL WDT970SAHZ0 replaced motor to correct problem.checked unit working okay
MICROWAVE WHIRLPOOL WMH31017AS3 Customer complaint unit not powering on. Upon arrival checked unit and found control damaged. Need interlocks with control boards.; ordrng 1 W10892389 (cntrl) and 2 w10899090 (interlock)s
REFRIGERATOR JENN-AIR JSC23C9EEM00 "The icemaker on the unit was jammed, causing the problem. I replaced the icemaker and tested the unit. Unit is working good now. Auth#JLYH800DPL1"
REFRIGERATOR KITCHENAID KRMF606ESS01 cust complaint not cooling enough soft icecream-tech 80 check fan motors ok compressor ok check all thermistor in diagnostic all pass adjusted the temp unit ok
FREEZER WHIRLPOOL WRX986SIHV installed the control board tested the unit and everything checksout fine
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Customer states that unit is not properly cooling. Ordering cooling system and controls.; ordrng 1 W11214887 (cntrl-elec) and 1 WPW10300022 (icemaker) and 1 W11366397 (wire harness) and 1 W11174836 (cntrl-elec)
WASHER WHIRLPOOL WTW5000DW2 replaced defective and worped washplate along with basket gear to stop noises druing wash and agitation cycles. ran cycle test and all test ok
MICROWAVE OTR WHIRLPOOL WMH31017HB0 "Inspecting unit found units Control is bad not allowing light to turn off , replaced control unit test ok"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Found coupling striped i needed to install new bracket for this issue and install motor and light harness to bracket installed new coupling tested unit, unit now works as designed (FCC)"
DRYER MAYTAG MEDB835DW4 cc unit not operating tc performed a touch buttorn calibration on the panel and unit now accepting all inputs. informed customer of proper use and care. unit now checks all ok. job completed.
REFRIGERATOR KITCHENAID KSC24C8EYY02 cc unit leaking tc defrosted units ff evap drain chute and cleared obrstructions.removed drain from rear and cleared tubing. unit now draining normlly job completed.
COOKTOP WHIRLPOOL WGE745C0FS01 cust complaint right rear burner no good-replaced burner then noticed left rear broken order element; ordrng 1 WPW10342780 (element)
WASHER MAYTAG MVWC465HW2 FCC-- Unit is roach infested at control board causing premature failure. Tested unit and it is now operating properly.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Installed new slides. Unit tested ok.
DRYER ROPER RED4516FW0 found that unit has bad air flow due to a lint build up in the duct.i advised custommer of the importance of having good air flow i removed the lint in the from the duct and then after the repair i tested operations and all checked out okay.
WASHER WHIRLPOOL MHW8000AW0 Replaced door hinge due to broken tabs. ANd door saging. All tested ok.
OVEN WHIRLPOOL KEMS377DB16 "cc unit door locked tc found unit will require new door lock assembly, found that door lock 4450332 is NLA. informed customer of findings, job completed."
ICE MACHINE KITCHENAID KUID508ESS1 Unit was making small ice cubes. Found low water flow coming to reservoir. Unit has good pressure coming to unit but not coming out of valve on unit. Need to replace valve.; ordrng 1 W10897719 (valve)
WASHER MAYTAG MHW6630HW0 "ran diagnostic error code f0e5 ( Off Balance Load ) , clear code , tested ok , also adjusted front feet , tested ok , advised customer if occurs again please call for svc"
REFRIGERATOR WHIRLPOOL WRS325FDAM04 cust complaint no ice-replaced icemaker called robert for s code part free cust trip and labor 1 year qarranty
MICROWAVE OTR WHIRLPOOL WMH32519HZ1 WM2O200APL1 cc unit not working tc unit will require new controls and thermostat; ordrng 1 W11342846 (control) and 1 W11333816 (ui) and 1 W10269232 (thermostat) and 1 WPW10531156 (control) and 1 W10832024 (thermostat)
DRYER MAYTAG MEDB765FW0 washer have fault code f2e1 // we need to order console and timer; ordrng 1 W11089308 (copntrol) and 1 W11089306 (overlay)
DRYER AMANA NED4655EW1 "7725840289 logged with tech line. will require new heater, thermostat and fuse.; ordrng 1 279838 (heater) and 1 wp3387134 (thermostat) and 1 wp3392519 (fuse)"
WASHER-TOP LOAD WHIRLPOOL WTW8500DW0 "SR#7725846836Per tech line instruct customer of overloading and off balance issues. Customer had comforter inside washer and was getting errors. F0E3,F0E5, F3E1,F2E1----Overload, OFF Balance, UI stuck, pressure failure"
WASHER WHIRLPOOL WTW7500GC2 "installed new panel and board, unit tested okay"
REFRIGERATOR WHIRLPOOL JF42NXFXDE02 "installed new icemkaer, unit filled right away - tests good"
DRYER MAYTAG MEDB835DW4 "diagnosed the noise was caused by the basket being out side of the roller support , adjusted and tested and it longer made noise"
WASHER-TOP LOAD MAYTAG MVWX655DW0 needs washplate and hub...; ordrng 1 W10528947 (hub) and 1 W10902814 (washplate)
WASHER MAYTAG MVWB725BW0 "door lock faliure and missing agitator cap,customer need to call with approval."
RANGE WHIRLPOOL WFE515S0ES1 "Replaced hinge and oved ddor seal ,checked unit ok"
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 complaint stop cooling-order control elec and rails; ordrng 1 WPW10312695 (control elec) and 1 W10740218 (control elec) and 1 WPW10330994 (bracket) and 1 WPW10330995 (bracket) and 2 WP13055901 (slide)s and 1 W10858097 (bracket) and 1 W10857648 (bracket) and 1 W10187469 (bracket) and 2 W10184223 (bracket)s and 2 W10235358 (glide)s and 4 WPW10235368 (glide)s
DISHWASHER WHIRLPOOL WDT710PAHZ1 returning parts ordered. Dishwasher is working correctly. All test ok
WASHER MAYTAG MHW8200FW0 "FCC, customer stated that dispenser drawer was stuck,also that occupancy date was 12/19/2019, she provided inspection paperwork for the brand new house, took pictures as proof, called partner team, s/w stacey, AUTH#MM3GD00APL1, reconnected stuck drawer to correct problem,checked unit working okay."
REFRIGERATOR WHIRLPOOL WRS315SDHM02 replaced defective freezer door with blemish on finish. check operations and unit test ok
DRYER WHIRLPOOL WED4815EW1 tested and disabled everything checked the elmenent and heaters and everything is working normally
REFRIGERATOR WHIRLPOOL WRT318FZDW01 "inspected unit found defrost issue , ordering parts; ordrng 1 W11353813 (board) and 1 W10913629 (harns wire) and 1 W10838965 (thermister)"
REFRIGERATOR WHIRLPOOL WRX735SDHV00 ice maker works sometimes; ordrng 1 W10351019 (arm ext) and 1 WPW10175514 (arm-shut)
REFRIGERATOR WHIRLPOOL WRS973CIDM00 "inspected unit found defective icemaker ,ordering part; ordrng 1 W10873791 (icemaker)"
WASHER MAYTAG MVWB835DW3 "loud grinding noise,found loose bolt in rotor ,readjusted it ,ran calibration and tes ,checked ok"
RANGE WHIRLPOOL WFE505W0HS1 at arrival cust stated the unit was lighting up but will not heat. ui lights up but burners and oven will not heat. found loose nut on the receptacle connector causing issue. repaired damaged wire and tightened nut on the receptacle. tested unit working ok now. FCC
DISHWASHER KITCHENAID KDFE104HBL0 "cc unit not draining tc found drain pump was never connected securely and connector hanging. reconnected and tested, unit checks all ok. job completed."
WASHER WHIRLPOOL WFW6620HC0 "unit not responding ,found loose connection in user interface ,readjusted it ,ran diagnostic ,checked ok"
WASHER WHIRLPOOL WTW5000DW3 "at arrival cust stated the unit was not filling with enough water. cust stated that when they open the lid the unit never has the suitable amount. found no errors, instructed cust the lid should not be opened and the cycle interrupted. instructed cust on proper use. FCC"
WASHER WHIRLPOOL WTW4816FW2 "customer stated that unit is not working. found drain pump run and control has no lights on. cancelled cycle and run test, unit run test okay. advised customer not to use to much HE detergent and not to overload. checked unit working okay."
WASHER WHIRLPOOL WET4024HW0 "FCC,customer stated that unit was noit draining before and that it was displaying dl, found defective pump and latch, called partner team for extra labor,AUTH#WM3H8M3NPL2 ,replaced drain pump and latch to correct problem,checked unit working okay."
REFRIGERATOR MAYTAG MZC31T15DW01 check freezer was working everything freeze up but cx not satisfy .advise him to put some bottle water in the freezer that i will come back tomorrow morning to check again.
DISHWASHER WHIRLPOOL WDT750SAHV0 DOOR WAS OFF THE HINGE RE ADJUSTED AND ESTED EVERYTHING WORKS FINE
OVEN KITCHENAID KODE500ESS02 "replaced parts listed ,tested unit working ok"
OVEN KITCHENAID KODE500ESS02 ASSISTED 68. SEE 68 FOR NOTES
RANGE - ELEC WHIRLPOOL WFC310S0ES3 CUST COMPLAINS ALL SURFACE ELEMENTS COOKING UNEVENLY/REPLACEMENT BURNERS ORDERED; ordrng 2 W11255552 (elmnt-surf)s and 2 W11255551 (elmnt-surf)s
REFRIGERATOR WHIRLPOOL KRMF706ESS01 replaced inverter board unit is working as designed.
WASHER WHIRLPOOL WTW4950HW1 "at arrival cust stated the unit basket was banging around. found susp rods out of place causing issue. was able to install the RR rod to correct issue. tested unit working ok now and balanced. contractor not on site, not able to sign. spoke over phone. FCC"
REFRIGERATOR WHIRLPOOL WRX986SIHV00 problem with the defrot was verified and defrot thermistor defect was found. piece was ordered; ordrng 1 W10843055 (CNTRL) and 1 W11033168 (HARNS-WIRE)
DOUBLE WALL OVEN KITCHENAID KODE500ESS The mod and ser bage is not on the unit. I called KA and adviced them that the unit did not have a bage. I spoke with Stacy and she said that someone from AIG will call her.
WASHER WHIRLPOOL WET4024HW0 Found unit to pause during cycling. when testing the lid latch the lid has to be opened slightly for the computer to reconize the door is closed. Called techline talked to Chris SR# 7725843561. After talking to tech line found the lid to be bowed slightly. Was able to bend the lid back into place so the unit would run correctly. Unit is functioning as designed. could not get signature.
DRYER WHIRLPOOL WED4616FW "Customer complained the dryer was making a loud noise when running. Found a drink top in the blower wheel, removed and tested working as designed."
WASHER WHIRLPOOL WTW4855HW0 assisted 98 in repair - tests good
WASHER MAYTAG MVWB835DW4 installed control board and touch pad tested unit ok now
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Cusromer estates that unit is losing power and is tuning off by itself unable to duplicate failure tested unit on test mode all components everything is working as designed. Spoke with Leon sr # 7725845954 he advise me if no failures were found we are unable to determined the part failure.
WASHER WHIRLPOOL WTW4855HW0 I replaced the basket on the washer.
WASHER MAYTAG MVWB765FC3 "CUSTOMER COMPLAINT WASHER OT DRAINING CLOTHES. CHECKED UNIT AND NO ERROR CODES. CHECKED DRAIN AND FOND LINT AND DIRT IN DRAIN. REMOVED CLOGG,TESTED AND NOW WORKING AS DESIGNED."
DISHWASHER WHIRLPOOL KDTE204ESS1 Customer complaint the unit not get water but it not clean the disher need the sump-motor to resolver the issue customer will call back if want dut the repair; ordrng 1 WPW10605058 (sump-motor)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "FCC, customer stated that water filterand drawer were stuck, reconnected filter housing and freezer drawer to correct problem,checked unit working okay."
REFRIGERATOR KITCHENAID KRSC503ESS01 followed techline advised about the service pointer about the affresh tablets with 2 quarts of warm water. i cleaned off the rust spots. at the time everything checks out fine
DRYER WHIRLPOOL MEDB765FC0 "CUSTOMER COMPLAINT NOT DRYING.CHECKED UNT AND HAD PROPER 220V, HEATER TURNS AND BLOWER WHEEL CLEARED. CHECKED DUCT AND IS RETRICTED NOT ALLOWING PROPER AIRFLOW. REMOVED EXCESS LINT, READJUSTED THE VENT TUBE TO ALLOW PROPER AIRFLOW AND TESTED, DRYER WORKING AS DESIGNED."
WASHER WHIRLPOOL WTW4855HW1 Cust compl water leaking from bottom of washer. Apon arrival found oil spilling from gear case. Needs new gear case assy.; ordrng 1 W11035747 (gearcase)
WASHER WHIRLPOOL WTW8500DC5 check one washer and found gear case making rubbing noise replace one gear case one wash plate and two screws recaliberate machine control and run auto test cycle
REFRIGERATOR WHIRLPOOL WRT541SZDM00 "building 3760 unit 104 Complaint is FZ freezing over , unit was defrost prior to me coming , checked over defrsot connectiions all plugged in , advised to leave unit plugged in and if it continues to call us back ; (created new UIS, deleted prior attachment to UisID 429703)"
DISHWASHER MAYTAG MDBH969AWS3 not draining water. checked drain pump getting 120 volts. open motor. same issue as before no drain. no service charge. possible harness issue. customer decline est. will purchase new unit. no charge is a call back.
ICE MACHINE KITCHENAID KUIX535HBS00 Replaced pump and tested unit in normal operation. Unit now functioning properly. Told customer to allow 24 hours for bin to fill.
RANGE - ELECTRIC WHIRLPOOL WEE750H0HV0 recalibrated the temparature and adjusted the gasket
MICROWAVE WHIRLPOOL WOC75EC0HS01 "installed sensor, cooling fan, console and control. reassembled tested satisfactory. called trade care for 2X labor, spoke with Brittany autho#WM3QRM3NL2"
DRYER WHIRLPOOL WED85HEFW0 replace fuse kit unit tested ok
OTR MICROWAVE KITCHENAID KMHS120ESS5 Complaint of door cam not closing. Found spring for bottom door switch off and top cam in the rear postion. Attached spring on bottom door switch cam and adjusted top door switch cam. Unit now working asit should.
DRYER WHIRLPOOL WED5000DW2 Found unit to be operating normally at this time with max amp draw at 24amps. Unit is on a 30 amp breaker unit tests - good.
DRYER WHIRLPOOL WHD5090GW0 Leak from disconnected drain hose. reconnected drain hose and secured with hose clamp and tests good.
REFRIGERATOR WHIRLPOOL KRFC704FSS01 customer complaint fridge not making ice checked found bad i/m parts ordered; ordrng 1 W11115534 (ICEMAKER)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer reported unit leaking water. Found Water was coming from Jon-guess fitting above door that was not properly secured. Removed line, and secured it into place. Tested, and unit is now functioning as intended. Checked around unit, and valves to confirm no other leaks present. Explained control panel to customer."
REFRIGERATOR WHIRLPOOL WRX735SDBM04 customer complaint food still frzing parts ordered; ordrng 1 W11043763 (CNTRL-ELEC) and 1 W11043015 (PANEL-UI)
MICROWAVE WHIRLPOOL WML55011HW2 door broke came out with newc door hige won't allow door to drop down to seat/order top hionge//called debbie could not find hinge put into parts reseach; saved tckt
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "installed ice fan and ice door, evap fan making loud noise removed bottom freezer door used heat to free evap coil from ice. moved bi-metal to correct position reassembled tested satisfactory."
OVEN WHIRLPOOL WOS51EC0HS00 RACK WAS INSERTED PAST STOP POINT BENT AN REMOVED FOR CUST SENT NEW RACK DIRECT JOB COMPLETE; ordrng 1 DSW11218798 (DIRECT SHIP RACK) and 1 DSW10868015 (DIRECT SHIP PAINT)
DRYER WHIRLPOOL WED5000DW2 "Unit has massive lint build up, vent will need to be cleaned. Tested unit and is working as desgined."
OVEN WHIRLPOOL WFE775H0HV0 "installed new cooktop, unit tested okay"
WASHER WHIRLPOOL WTW5000DW1 "Washer making noise. Founded the drum bearing and gearcase broken. Saved parts need it.. Waiting for autho.; O-emld tckt , states that autho needed"
COOKTOP KITCHENAID KSEG700ESS3 Authorization Number:KM3IH00AL2 : Troubleshoot unit found that the cook top inner glass its chipping inside cook top due to defective glass cook top assy. remove built in range and replace the glass cook top and tested all components everything is working as designed.
WASHER MAYTAG MVWB835DW3 f6e2...... ordering control panel and main control; ordrng 1 w11112656 (control panel) and 1 w11170706 (main control)
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Replaced the water valve due to the old one filling the ice tray when trying to despense water on the door. Replaced vavlve and tested. Unit is functioning as designed.
DRYER - ELECTRIC WHIRLPOOL WED9500TW3 replaced broken element unit now operating as designed.