for Roy T
Roshana - Duluth, GA
The serviceman was punctual, professional, and friendly. He walked me through how to reset various options on my KitchenAid refrigerator and promptly emailed me an electronic receipt.
Gretta - Stone Mountain, GA
fast and reliable services
Linda - Lawrenceville, GA
David - Lawrenceville, GA
Excellent work, thank you, attention to detail, thoughtful and very respectful, thank you
Frank - Snellville, GA
Very professional and knowledgeable.
Amina - Lilburn, GA
The service tech I had was great!
Jason - Lilburn, GA
Roy was an excellent person. He stayed with the repair of my refrigerator even though it took several trips and ordering more parts. I truly appreciat
Sandra - Snellville, GA
Fast installation service
Charles - Snellville, GA
Tequila - Lawrenceville, GA
He was very knowledgeable and helpful. He actually pinpointed the issue and now my dryer is working perfectly
Kathy - Monroe, GA
Very Knowledgeable Repair Man
Shani - Stone Mountain, GA
Thanks to Roy our dishwasher is finally working. He knew exactly what was wrong. He was friendly and thorough.
Kevin - Loganville, GA
Susan - Grayson, GA
Great service, solved issue
Melanie - Monroe, GA
Our technician was knowledgeable, pleasant, and fixed the problem.
DRYER - ELECTRIC WHIRLPOOL WED4850H0W0 "CUSTOMER AND TO Q1,Q2;NO CHECKED ONE ELECT DRYER AND FOUND BURN MARK ON THE HEATER BOX LET CUSTOMER KNOW THAT WHERE THE HEATER LOCATE AND THAT IN NORMAL PARTS NEED DID NOT SIGN DUE TO COVID 19 PROTOCOL"
WASHER WHIRLPOOL WTW4850HW1 "hecked one washer top load and found error code f7-e6 motor fault checked motor at motor connector pin 2,3 and 4 4.9ohms and at control noard j2 pin 4,5 and 64.9 ohms; ordrng 1 W11256099 (CNTRL-ELEC)"
N/A N/A MH115XMB0 "customerans to q1,q2;no checked one otr mocrowave and found mag tube bad getting 122 v ac ffom door switch and control board AUTH#WQHHFQHXL2; ordrng 1 W10844213 (MAGNETRON 86.75) and 1 W10850446 (CAPACTR-MG 60.76) and 1 W11256462 (DIODE 9.00) and 1 8183851 (GRILL-VENT 16.81)"
N/A N/A GD25DIXHS02 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE SIDE BY SIDE REFRIGERATER AND FOUND RECIVER EMMITER HAVE NO BLINKIBG RED LIGHT AND ICE MAKER TUBE FROZEN REPLACE ONE FILL VALVE ONE ICE MAKER DEFROST BLOCK TUBE TEST RED LIGHT FLASHING DID NOT SIGN DUE TO COVID 19 PROTOL"
RANGE - ELEC WHIRLPOOL WEE745H0FS2 "customer ans to q1,q2:no checked one slide in range and found small white dots on the top of console not a function issue costemic, call whirlpool to see if they would cover the cost of replacement console file sr #7727903942 (emma) did not sign due to covid19 protocol"
REFRIGERATOR KITCHENAID KRFF707ESS01 "CUSTONER ANS TO Q1 ,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND 6' THICK OF ICE BUILD UP ON FRESHFOOR COIL; ordrng 1 W11033168 (HARNS-WIRE) and 1 W11211387 (COVER-EVAP)"
OVEN JENN-AIR JMW2427DS02 "use authorization # jqd4y00apl1.3 customer ans to q1,q2:no checked one wall oven combo and replace one console panel programm and test both oven and microwave working"
REFRIGERATOR-FD WHIRLPOOL WRF555SDFZ09 "CUSTONER ANS TO Q1,Q2:NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND DISPENSER DRIPPING WATER REPLACE FITTING CONNECTOR AT THE DOOR HINGE WATCH FOR AWHILE NO DRIPPING ADVICE CUSTOMER TO LET ME KNOW IF DRIPPING CONTINUE DID NOT SIGN DUE TO COVID 19 PROTOCOL; used 1 WP4373559 (FITTING) from stock"
RANGE - ELEC WHIRLPOOL WFE525S0HZ1 "CUSTOMER ANS TO Q1,Q2 :NO CHECKED ONE ELEC RANGE AND FOUND THE TERMINAL BL;OCK BURN OFF REPLACE ONE TREMINAL BLOCK TEST BURNER AND OVEN WORKING CIC NOT SIGN DUE TO COVID 19 PROTOCOL; used 1 WPW10245259 (BLOCK-TERM) from stock"
RANGE - ELEC WHIRLPOOL WEE730H0DS0 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE ELECTY SLIDE IN RANGE AND FOUND LINE WIRE IN JUNCTION BOX IN BASEMENT BURN OFF SHOW CUSTOMER WHERE THE PROBLEM LOCATE AND NEED TO HAVE AN ELECTRICAN REWIRED THE FROM JUNCTION BOX TO THE RANGE DID NOT SIGN DUE TO COVID19 PROTOCOL"
REFRIGERATOR KITCHENAID KSSC42FTS18 "CUSTOMER ANS TO Q1,Q2:NO CHECKED ONE BUILD IN REFRIGERATOE AND FOUND NOT GOING ON DEFROST DID TEST 7 BIMETSL READ 02 OPEN REPLACE BIMETAL DEFROST COIL DID NOT SIGN DUE TO COVID 19 PROTOCOL file#7727950650; ordrng 1 DSW11448696 (BIN) and 1 DSWPA3073101 (BULB-LIGHT)"
OVEN WHIRLPOOL WOS72EC0HS00 "auth#WQDLLQDNL2 for double labor cusromer ans to q1,q2:no checked one wall oven and found not heating remove from wall and found red wire not connected in junction box fix wire reinstall test pre heating well did not sign due to covid 19 protocol"
N/A N/A GD25DIXHS02 "customer ans to q1,q2:no no light flashing on the reciever board; ordrng 1 W10757851 (CNTRL-ELEC 106.25) and 1 W10408179 (VALVE-INLT 44.63) and 1 2198597 (ICE MAKER ASSY (R)-120V/)"
REFRIGERATOR-FD WHIRLPOOL WRV976FDEM01 checked one french door freezer temo 0*f refrigerator and found freezer temp set at -2 * f test freon pressure high side 125psi and low side 5psi set freezer temp to +2 and leave refat 33*f did not sign due to covid-19protocol
REFRIGERATOR KITCHENAID KRSF505ESS01 "customer ans to q1,q2:no checked one side by dside refrigerator and found the freezer temp 0*f no ice build up on the fresh food coil temp setting set normal reset the water filter status light advice customer to watch unit temp for couple of days did not sign due to covid-19 protocol"
COOKTOP - GAS WHIRLPOOL KCGS350ESS00 "customer ands to q1,q2:no checked one cook top gas and found knobs melt and installer did not used the gas regulator comes with the cook top install the regulator and test ok direct shipped parts 5 x WPW10545849 to custome did not sign due to covid-19 protocol; ordrng 5 DSWPW10545849 (KNOB)s"
OVEN KITCHENAID KOST107ESS03 "no to q1,q2 checked one wall oven and trim checked one wall oven and found the bottom trim mising direct hipped part to customer patr #WPW10327378 trim and WPW10351280 vent did not sign due to covid 19 protocol; ordrng 1 DSWPW10327378 (TRIM) and 1 DSWPW10351280 (VENT-OVEN)"
DISHWASHER WHIRLPOOL WDF330PAHS3 "no to q1,q2:checked one dishwasher and found not draining clear drain pump ans test working did not signdue to covid-19 protocol"
WASHER-TOP LOAD WHIRLPOOL WTW5000DW3 "customer ans to q1,q2 no: checked one washer top load no green led on, test voltage 120v ac polarity correct no green led on control unplug /plug in led comes on found error code f1-er1 machine cvontrol fault led keep going out with voltage applied sr file#7727891124; ordrng 1 W11417466 (CNTRL-ELEC) and 1 W11038689 (VALVE)"
DISHWASHER WHIRLPOOL WDF520PADM7 "CUSTOMER ANS TO A1,Q2 NO: CHECKED ONE DISHWASHER AND FOUND NOT SRAINING FOUBD THE DISPOSAL BLOCK CLEAR BLOCKAGE AND TEST CYCLE DRAINING DID NOT SIGN DUE TO COVID 19 PROTOCOL"