for Rodney V
Victoria - Oakwood, GA
Terrible!! You don’t listen to your customers!! There’s something wrong with my dryer.
Flamingo -4 GE +1
Emmett - Cartersville, GA
It took 4 visits to fix my stove vent hood. Each more inconvenient than the last. During this time my GE monogram refrigerator went on the fritz and was fixed on the very first service call.
Rodney was great
Tom - Murrayville, GA
Poor Sustomer Service. Flamingo has sent more than 4 individuals to service my Washer. They cannot resolve the problem. This has been going on for alm
Roger - Atlanta, GA
My washer does not stop after putting in clothes. They have damaged my machine and I am requesting a new machine as a result. There is no seamless coordination between New Leaf and Flamingo. I would not recommend purchasing a service agreement.
Mary Lynne - Alpharetta, GA
professional, responsive, and very knowledgable!
Dawn - Atlanta, GA
Great , great service. Would highly recommend!!
Annie - Cumming, GA
Tyler was great!!
Problem resolved on third visi
Jann - Atlanta, GA
This tech was third sent by company to evaluate equipment under warranty and only one who knew equipment and what he was doing. He efficiently and thoroughly evaluated equipment and correctly diagnosed problem. He was respectful and carefully explained his findings. Problem now appears solved. Ratings only apply to this tech; first two could not solve problem and would have much lower rating. Some parts of scheduling service visit are automated and difficult to fit with schedule.
Richard - Roswell, GA
Enjoyed meeting Master Technician Rodney, very professional and the corporate office kept me informed of parts and appointment status
Jianbin Xu - Alpharetta, GA
Michelle - Alpharetta, GA
Happy to finally have my washer repaired. Rodney did an excellent job.
Fridge never got fixed
Akash - Atlanta, GA
It's been 10 visits and my fridge isn't fixed 🙁
Rodney is amazing!!
Gavin - Atlanta, GA
Rodney is amazing!!!! Literally the best technician you have by far!!!
A Happy customer a happy wife a happy happy life
Dennis - Alpharetta, GA
Rodney got it right.
Stephen - Buford, GA
Happy with Flamingo disappointed with Whirlpool
REFRIGERATOR JENN-AIR JFFCC72EFS02 Replaced icemaker and icebox door assembly.No signature per COVID-19 protocol.
N/A N/A MSD2652KEB Assisted tech 09 with repairs (training)
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Replaced thermistor/fan assembly to address freezing issue in the fresh food section and noise in the freezer.; pckd up 1 WPW10276647 (motor-evap)
REFRIGERATOR BI KITCHENAID KSSC48FTS15 Assisted tech 03 with repairs (training)
REFRIGERATOR AMANA ART308FFDW06 Assisted tech 22 with repairs (training)
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Assisted tech 22 with repairs..
WASHER MAYTAG MVWB835DW0 "Replaced rotor,slider assembly and spanner nut.Ran cycle,washer is operating as designed..Q1:No Q2:No.. No signature per COVID-19 protocol; pckd up 1 W10734521 (slider) and 1 W10909670 (nut-spaner) and 1 W10754161 (motor rotor)"
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Assisted tech 03 on repairs.; schdld next appmnt for 5/6 WED !
WASHER MAYTAG MVWB835DW0 "Installled gearcase,clutch and stator. Rotor and slider mechanism had to be chiseled out of the old gearcase.Will pick up parts from Fox appliance and will return tomorrow 4/29 to repair the product.; schdld next appmnt for 4/29 WED AM"
MICROWAVE KITCHENAID KMBP100ESS03 Reordered both trims.Wrong part was ordered.; ordrng 1 W10416255 (rail-mtg) and 1 W10416256 (rail-mtg)
COOKTOP KITCHENAID KCED600GBL01 Purchased new ductwork from home depot and reconnected ductwork for the downdraft exhaust.Tested ok..
MICROWAVE KITCHENAID KMBP100ESS03 "Trims are chipped,ordered both trims.Q1:no Q2:no.No signature per COVID-19 protocol; ordrng 1 W10510106 (trim) and 1 W10486208 (trim)"
WASHER MAYTAG MVWB955FC1 Replaced gearcase assembly and spanner nut. Parts covered under 5 yr S code.No charge for spanner nut..Tested ok.
REFRIGERATOR KITCHENAID KSF26C6XYY04 "Replaced FF evaporator and compressor,unit has an internal leak.File # 7727446752 Product is not repairable..Freon leaking inside the liner at the capillary tube before it enters the fresh food compartment.Product submitted for review,Whirlpool will contact customer for replacement.Q1 No,Q2 No,Q3 No. No signature per COVID-19 protocal."
WASHER MAYTAG MVWB955FC1 Found recirculating pump not running.Ordered recirculating pump. No charge for the part to prevent a total refund. No signature per COVID-19 protocal.; ordrng 1 W10698222 (pump-water)
OVEN WHIRLPOOL WFG525S0HZ1 Intermittent operation from oven.Replaced gas valve assembly.Tested ok..
DRYER WHIRLPOOL WED9750WW0 F-70 error code. Replaced main control board.Tested ok.. No charge call back; pckd up 1 WPW10256719 (cntrl-elec)
ICE MAKER KITCHENAID KUIX535HPS00 Found intermittent operation from main drain pump.Machine overflowed and caused water to leak from inside the bin unto the floor.Damage to hardwood floor and ceiling downstairs.Customer does not want the unit repaired and wants a replacement. Part needed is drain pump part # 1901A. attached pictures to service ticket.
FREEZER KITCHENAID KSF26C6XYY04 "Replaced dual valve and thermistor.Recharged unit,tested ok..No additional charges to avoid a complete refund.; used 1 W10316760 (THERMISTOR) from stock, pckd up 1 WPW10331270 (valve)"
DRYER WHIRLPOOL MGD6630HW0 "Replaced main control and cotrol pannel assembly.Ran quick dry cycle,unit ran through the cycle without any error code.."