for Joseph G
Technician was very good
Paulette - Belleair, FL
Took time to research problem, level, explain how washer will act, loading, etc
Christine - Pinellas Park, FL
From the lady I talked to for service, to Joseph's service,m I was pleasantly surprised. Wow, people who cared! I had been through a nightmare with delivery and you have renewed my faith that some companies do care and go beyond!
Shands - Tampa, FL
Joey was great!
Bemilda - Tampa, FL
Clement - Tampa, FL
Arrived on time and resolved the dryer issue quickly
Jay - Palm Harbor, FL
Patty - Clearwater, FL
Nadine - Tampa, FL
Narolyn - St. Petersburg, FL
Frances - Clearwater, FL
We had appliance insurance so I could not rate the price
The service men were nice and seemed knowledgeable — the product was not good.
Maryann - Dunedin, FL
Great service. The initial price was high but they were flexible.
Knowledgeable and kind
Hannah - Tampa, FL
Very knowledgeable and helpful. Would contact them again in future if needed.
Great service, very knowledgeable tech
David - Tampa, FL
Professional and great service.
Patti - Tampa, FL
Joe was professional, friendly, polite and quick! It took a week to get someone here and it was just a piece of clothing lodged under the agitator. We didn't want to hurt our warranty so we had to wait. You need to hire more technicians.
Marta - Oldsmar, FL
WASHER WHIRLPOOL WET4024HW0 Assisted tech 63 with repairs. Called for extra labor ==WOXLO00NL2 Unit is functioning as designed.
WASHER WHIRLPOOL WFW9200SQ00 F28 error code. Unit was taken apart on arrival. Unit needs new control Did not want repair. Collected 98
RANGE WHIRLPOOL WEEA25H0HZ1 "Unit display stays in lock screen. Can reset by turning off power. Unit will reset and uses lock feature it will lock and work, but freezes back up. Called techline spoke to Ed=SR# 7727194917. Replaced the UI control panel. Tested and unit is functioning as designed. Was told to replaced the UI control."
ICE MACHINE KITCHENAID KUID508ESS1 Found the main drain pump not working so water just builds up and doesnt drain. Ordering new pump. Called to get Autho KOXTS00XPL1; ordrng 1 W10825875 (pump)
REFRIGERATOR KITCHENAID KRMF706ESS01 Lorea==KNEF800DPL2==SR#7726479836Replaced the harness and the left drawer face. Tested and unit is functioning as designed.
WASHER WHIRLPOOL WTW8500DC0 "Error code for stuck key. Customer also stated water fill drawer and over flows as well as steam/water coming from the lid. Unit needs new lid, console, valve, and clutch. Created estimate please reschedule after approval from warranty.; saved tckt"
REFRIGERATOR FD KITCHENAID KRFC302ESS00 Found the drain line to be clogged causing the door not to close completely and ice to build up in the back. Was able to thaw and clean out the drain line. Unit is functioning as designed.
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Updated phone number 813-784-8496 please remove the other number. Found when dispensing water water pours out the ice maker. Ordering new valave and control boards.; ordrng 1 WPW10341329 (water valve assy) and 1 W11089931 (uI) and 1 W10843055 (CONTROL)
DRYER WHIRLPOOL WED7590FW1 Called PT for extra labor spoke to=Paul--autho= WOUD5OUNL2---fOUND THE UNIT TO BE vibrating badly. Was able to secure the motor to stop vibrating. Unit is funcitoning as designed.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Found the freezer door seal not to be sealing correctly casuing ice build up. Was able to put heat on the seal and get it to seal correctly. unit is functioning as designed.
MICROWAVE JENN-AIR JMW3430DS02 "Unit heats, but does not heat hot enough. No error codes. Called tech line spoke to--Chris SR# 7727147087 tEST POWER INTO AND GOING OUT OF BOARD. Was told to change the inverter and mag. Replaced both mag and inverter. Tested and unit is heating and functioning as designed. JOTXW00NL2==="
KITCHEN KITCHENAID KDFE104DSS0 koq0q00fp1==== Found pump/motor not to be working correctly. Customer said she was told the entire replair would be covered. Call PT had to wait 25 mins..talked to== Dustin=SR#7724641758 .. . Repalced and tested. unit is functioning as designed.
RANGE WHIRLPOOL WFC310S0ES3 Found door not opening and closing correctly. Found the right hinge to be defective. Replaced both hinges and tested. Unit is closing and open correctly. unit is functioning as designed.
REFRIGERATOR JENN-AIR JF36NXFXDE01 "Assisted tech 63 with repairs of the left side support, but could not do the repair due to the unit still being stocked and not pulled out. Customer will call when unit is pulled out.; saved tckt"
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Found the condensor coils to be vibrating. Was about to get it to stop vibrating with some corktape. Unit is functioning as designed.
WASHER MAYTAG MVWX655DW1 "Replaced the draw, F7E7, Cleared error codes. Ran diagnostic test and checked again for error codes. No error codes. Instructed customer on properly loading big loads. Recalibrated the unit and unit is functioning as designed."
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Replaced the valve and separator. Tested and unit is not leaking out spigot and unit is functioning as designed.
DISHWASHER JENN-AIR JDB9000CWS3 JOQUT00DPL1. cALLED jENN-aIR FOR EXTRA LABOR==Corey-- JOUSF00AL2==== Found top rack to be broken. Need to uninstall the unit to replace the top racks. Replaced both upper tracks. Unit is functioning as designed.
WASHER-TOP LOAD MAYTAG MVWC565FW1 "F8E1(long/no fill) Found no hot water getting to the unit. Instructed customer to get hot water fixed. Unit is functioning as designed. Also, told customer to use cold or tap cold unit hot water issue is fixed."
RANGE WHIRLPOOL WEE510S0FS2 Customer stated that when baking after unit pre-heats and she opens door the temp drops 50 degrees. Replaced the oven temp sensor. tested and unit is functioning as designed. Could not get signature