for Jason D
Waste of time
Gary - Bradenton, FL
Had 3 front loading machines, no problem.. techs said problem was the load loaded machine as told and it walked across floor again
Great customer service!!
Kimberly - Clearwater, FL
I would recommend Jason and Tom with Flamingo Appliance to anyone who needs repair. Very professional, and I received quality work. Thank you!!
Joanne - Bradenton, FL
Deborah - Longboat Key, FL
Jason was very helpful and professional
Pedro E Gallo
Mireya - St. Pete Beach, FL
Very professional knowledgeable curtious Protect company and client
Courteous, Friendly Service
Barbara - Sarasota, FL
I felt the technicians I dealt with were knowledgeable and professional, Jay went out of his way to get the parts needed and the service call made at the earliest possible time. Unfortunately, my refrigerator appears to be a lemon and the new parts did not solve the temperature problem in my new refrigerator for the second time. I am now working with the manufacturer to solve the problem. I cannot rate the overall experience above average because the appliance is faulty and cannot be fixed. I do believe that the technicians did everything possible, but the refrigerator is not fixable. They should not get a bad review because of this. The convenience could have been better. In our area, they only come in Mondays, Jay made an exception to this and it was much appreciated.
Richard - Longboat Key, FL
Great service men
Jennifer - St. Petersburg, FL
Best of the Best
Jo-ann - Bradenton, FL
Jason is exceptional. He always comes prepared (very respectful of others property...brings a blanket and booties to avoid any damage (respectful), and best of all he resolves the issue quickly and efficiently. He is professional and has an easy to get along with personallity. Jason, you are the best of the best.
Dee McD - Venice, FL
Better than excellent serviceJason is awesome. Never had such dedication to his company and to me as a customer. Can I praised him and I hired in 1 million
Philip and Angelica Gans - Clearwater, FL
It took 3 technicians, 31/2 weeks, lost of the food, meds. To find the problem. The first tech was the worst. 3 times came to tell me it was nothing wrong with the fridge after i showed him melted ice cream. Watery ice...i begged him to check better and his replied was my tester is not wrong !!! Called Your company and Maytag after i was losing my food. The next one was nice we thought he found the problem. Came back 3 days later with a circuit board and told me all is fixed. Fill the fridge again to once again my food was getting spoiled. Called company and Jay the third technician to come to the house, found the problem. To big of a problem and Maytag didnt authorize the repair. What did we get in return? 357 for the fridge and 200 for food. The aggravation was enormous. Philip is in the care of hospice here at home with meds needing refrigeration. I am still trying to recover for this awful experience. If the first tech would have known his job we wouldn't had to go this long to resolve the problem.
Service with operating tips
Claudia - Sarasota, FL
Service was professional, respectful and informative.
The first trip, I was told to jiggle the handle to make the dishwasher work. The second trip the guy said he would have to replace the electrical boa
Joann - Sarasota, FL
Song Lee - Saint Petersburg, FL
Courteous service but, issues still not resolved. Moisture still forming on center seal and bottom seal assembled wrong and needs to be reassembled. Will need to come back & fix issues.
Gayle - Bradenton, FL
WASHER WHIRLPOOL WFW6620HC0 cust states that the unit will not spin out all the time adn it will give the OB load and will walk out sometimes as well. Called techline and spoke with Mark. He said run it with a load and see if it shakes and ajust the spin speed down for smaller load sizes and see if it helps. SR# 7727137480. Ran unit with customer normal load and it was a bit on the small side load size. Removed the one towel that was in it and explained the wet weight to the customer. ran on rinse and spin and it went all the way through the cycle with no issues. it appears to be a load or load size issue.
REFRIGERATOR KITCHENAID KFIS29PBMS00 Helper call with 63. Do not split labor.
REFRIGERATOR KITCHENAID KBFN502ESS02 INSTALLED KIT PER TECHLINE AND IT DIDNT HELP CALLED THEM BACK AND they want us to now replace the top adn bottom hinges and both doors.; saved tckt
WASHER MAYTAG MVWB835DW3 installed new lid lock and tested unit and all testok at this time.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 upon arrival saw that the unit has been dripping and there was another drip building at the water dispensor line. hooked up water pressure guage to unit and checked the supply pressure and when i turned the water back on it was 51 psi and when i dispensed water it 44 psi. Called techline and spoke with Leon. Gave him all info that this was the 2nd unit doing the same thing and that it is still dripping and gave him water pressure readings. He gave me a check valve part number Wp2314271 and that is installed before the water line enters the door underneath the unit in the front.; ordrng 1 WP2314271 (check valve)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 the cabinet is warped on the top mullion where the freezer gasket seals to. Called techline and spoke with Rich. Gave him all information that the top is bowed and he said this is a non repairable issue and they will be putting the product into review. SR# 7726820453.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 upon arrival found drain clogged up with ice in the freezer causing the issue. This is a different issue than before. Whirlpool said they would not give me another Auth number to cover repair. Due to service history agreed to take care of issue for customer as there would be no parts needed at no cost for them.
DISHWASHER KITCHENAID KDTE404DSP0 took pictures and docemented damaged and found that the unit is leaking from the diverter attached to the sump and motor assembly. will need to change the pump and motor. customer did not want to sign work order as he has been advised by his insurance company not to do so.; schdld next appmnt for 1/14 TUE 9-12
REFRIGERATOR KITCHENAID KSC24C8EYY04 installed new evap and compressor and pulled deep vac adn charged unit and ran through test 4. all fans came on and both evaps flooded. told customer to give it 24-48 hours to ensure proper cooling.
REFRIGERATOR KITCHENAID KBFN506ESS01 found dye at the ff evap. will need to order and install new ff evap and new drier. cust is requesting techs JD and 90 to return for repair on this unit for him.; ordrng 1 W10552972 (ff evap)
RANGE WHIRLPOOL UXD8636DYS0 "Called tech line to double check findings. ID'd unit with bad limit switches. SR7726556891. Installed new limit switches inside motor housing. Reinstalled all components and tested all functions to ensure proper function. Raises and lowers properly, and all fan speeds working properly also. Unit working as designed. Job complete."
REFRIGERATOR WHIRLPOOL KRMF706EBS01 installed new center top mullion and center divider for ff section as mullion was loose and not sealing all the way. tested after install and now a good seal all test ok at this time.
REFRIGERATOR KITCHENAID KRF507ESS01 cust states there was water leaking after tech was out yesterday but hasnt leaked since. wheeled unit out and filled drain pan with water and did not see any leaks. ran the dispensor and icemaker fills and no water leaks found. checked the drain lines in the back and no leaks present at this time.
COMPACTOR WHIRLPOOL MTUC7000AWS0 installed new gear drive system adn tested unit and all test ok at this time.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 all led lights are out all other componets works . needs new board; ordrng 1 W10830288 (cntrl-elec)
OVEN WHIRLPOOL WFE525S0HZ1 the hindges are damaged and also the receivers are bent.will need replaced. order parts.; ordrng 1 WPW10299227 (hindge) and 1 WPW10299224 (hindge) and 2 W10647259 (hinge-recv)s
MICROWAVE WHIRLPOOL WOC75EC0HS01 The UI will freeze up some time and then gain and lose time and the date. will need noise filter board and UI panel replaced.; ordrng 1 W11351549 (UI) and 1 W10692851 (filter) and 1 2man (2man)
DISHWASHER WHIRLPOOL WDT710PAHZ0 ran service dig heater works infom customer on usage of dishwasher an about jet dry dry
WASHER WHIRLPOOL WTW4816FW2 cust was concerned about gap at the top of the drum which is normal for this unit. ran unit and no codes al test ok at this time.
REFRIGERATOR MAYTAG MFX2876DRM00 Upon arrival found freezer temp to high. the FF seems to be holding temps good. hooked up guages up and found a high pressure on the high side of 200psi. ran unit through test 4 and check the SS. found that the freezer evap had an ice ball on the lower evap. we havea restriction in the freezer evap. order part.; ordrng 1 WPW10608485 (evap)