for Jessica L
Very friendly and knowledgeable
Mariana - Homestead, FL
Jessica did a great job, they were here when they said they would and fixed the problem right away
Tom - Key Largo, FL
William - Key Largo, FL
This is the second time she has helped us and both times she proved to be incredibly knowledgeable and efficient. She quickly diagnosed the problem and was able to fix it in a very short period of time.
Tech was Very professional and completed all very nicely and carefully!!
Zahily - Miami, FL
Excellent service, very professional!
Theresa - Homestead, FL
Jesica was extremely professional and efficient. She saw the problem right away and knew what parts and service it required.
Yong - Homestead, FL
I was so happy the way Jessica handled the issue. But when I start the machine start button didn't lit but worked. Anyway I am happy with her service so far. Thanks. Yong Hui
Alvaro - Homestead, FL
Ambar - Florida City, FL
Very knowledgeable and helpful.
Joan - Naranja, FL
Joan - Naranja, FL
Armando - Cutler Bay, FL
Jessica was great, gentle and very helpful. We are very grateful with her.
Jennifer - Key Largo, FL
Jessica was great. Super knowledgeable and friendly.
Howard - Palmetto Bay, FL
Jessica was extremely professional and did a great job. My one complaint is that the company should be providing masks and shoe covers at this time with covid.
I believe it should be better
Louis - Miami, FL
Its now Wednesday 7:30 PM and still no ice cubes !! I would feel more comfortable, if someone has to come back again (5th time) if they would wear face mask and gloves
Robert - Key Largo, FL
RANGE WHIRLPOOL WFE775H0HZ1 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** customer complaint that the unit would not turn on, found improper source voltage, advised customer to contact an electrician. call back if there is any other problems after voltage is fixed. secured broil element with 2 screws was never secured at the factory. FCC"
MICROWAVE JENN-AIR JMW2430IM02 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit giving a bunch of errors tested source voltage and getting improper voltage customer will need to call electrician to have power corrected. fcc
RANGE AMANA AER6303MFW2 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** UNIT NOT HEATING IN THE OVEN FOUND DEFECTIVE WIRE HARNESS, REPLACED PART TESTED UNIT ALL OPPS OK"
COOKTOP KITCHENAID KECC607BSS02 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** UNIT lr ELEMENT NOT OPERATING op ELEMENT AND AM parts coered by 60 month warr; ordrng 1 W10920242 (cntrl-elec) and 1 WP8273994 (elmnt-surf)
ICE MACHINE JENN-AIR JIM159XYCX0 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit has open cutter grid OP cutting grid.; ordrng 1 W10919199 (grid-cuttr)
REFRIGERATOR WHIRLPOOL WRS571CIDW00 "unoccupied villa, no signature due to covid 19, replaced the bimetal, tested unit all opps ok advised to give unit 24/48 hours to cool and produce ice."
MICROWAVE KITCHENAID KOCE500ESS09 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** replaced inner door of m/w and arm which included rivet tested unit all oppps ok AUTHO# KQ02N00NPL2
WASHER MAYTAG MHW5630HW0 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit leaking from front of dispencer, replaced cold water valve and reduced water pressure iat the faucet valve no more leaks, also replaced main control refer to SP W11401418 off balance loads needed control upgraded tested unit all opps ok FCC auth# mqfzx00rl2"
RANGE AMANA AER6603SFS2 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit door fell and wont stay shut found defective hinges and door replaced hinges and door glass tested unit all opps ok
WASHER WHIRLPOOL WTW5000DW3 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit not washing properly, found defective control replaced part, recalibrated and tested unit all opps ok FCC"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL**customer complaint that the unit was freezing the food on the upper shelf. advised customer how to adjust temps in the unit and that the upper shelfs get the coldest this is normal operation FCC
DISHWASHER JENN-AIR JDB8500AWX3 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** 9/1 4/1 5/1 errors in unit not filling with water and the diverter is not operating OP pump/motor and water valve; ordrng 1 WPW10327249 (water intake valve) and 1 WPW10455260 (pump&motor)
MICROWAVE WHIRLPOOL CAE2745FQ1 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit giving lid lock error and pressure sensor fault error , advised customer we need to replace control and latch and he declned further repair said he will be getting in contact with MFG and store to get unit exchanged. he asked me not to order the parts. if customer calls back please order parts needed."
RANGE SLIDE IN JENN-AIR JMW2427WS02 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit giving f6e8 f6e8 found loose white wire repaired it tested unit all opps ok fcc
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** Customer complaint that the unit was not making ice quickly enough and that the ice/water/refrig has an odorand weird taste, i tasted the water and it tasted ok melted some ice and tasted the water it tasted like filtered water, advised customer ro replace filter again or to use without . the unit will run with no filter inside. about odor in fridge i didn't smell anything but advised to clean out shelfs and liner with white vinegar/water mixture.. OP IM; ordrng 1 WPW10300022 (icemaker)"
REFRIGERATOR KITCHENAID KBSN602EPA01 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit interior lights not working found defective LED modules, replaced parts tested unit all opps ok FCC"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit light not working found the interior lights not operating needed to be reset, reset breaker and let it sit for a few min the lights came back all other functions opps ok FCC"
REFRIGERATOR JENN-AIR JB36NXFXLE01 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit LED's in fridge not operating replaced 2 LED's from stock, they began working, unit also not making ice OP IM; ordrng 1 W11397192 (im) and 1 W11215550 (extension), used 2 W10908166 (module) from stock"
REFRIGERATOR FS WHIRLPOOL WRX735SDBM04 "***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit had defective relay on the compressor, replaced part, compressor kicked on right away, advised customer to give unit 24/48 hours to cool down before putting food inside."
RANGE WHIRLPOOL AER6303MFW2 ***Q1N Q2N NO SIGNATURE DUE TO COVID-19 PROTOCOL** unit oven not heating found terminal block was fried OP main wire harness.; ordrng 1 W11134840 (harns-wire)